the end of the school year
Good luck on your upcoming exams and we hope that you have enjoyed your stay in residence! Please be sure to read the following information
carefully to ensure a smooth move-out and to avoid any unnecessary charges.
contract end date
Your contract expires 24 hours after you have completed your final exam or by no later than 12:00pm (noon) on May 1, whichever comes first.
Failure to move out by this time will result in an improper move-out penalty of $85, plus lock change and key replacement costs ($131). Once your
keys are returned to Residence Services upon move-out, you are no longer considered a resident at the University of Alberta, so you will not be
able to access the tower or return to your room.
MOVE-OUT PROCEDURES 3
ITEMS LEFT BEHIND 4
MOVE-OUT ENVELOPES 4
MOVING OUT TIPS 5
SECURITY DEPOSIT 6
EXTENSIONS 7
SPRING/SUMMER HOUSING 7
STORAGE 8
MAIL 8
MEAL PLAN INFORMATION (LISTER CENTRE) 8
TENANT REFERENCE INFORMATION 9
IMPORTANT DEADLINES 9
2
CONTACT INFORMATION 10
RESIDENCE SERVICES move-out procedures Complete the following before vacating your room and turning in your keys:
q vacuum floors
q close the windows
q dust furniture
q clean room, bathrooms (sink, walls, shower, mirror, toilet,
cupboards and vent) (Schäffer, I-House and Residence Saintq remove all posters, stickers, tape, tacks, etc. (from walls and
Jean only)
ceilings)
q clean the outside of your room door, the walls on either side
q check all drawers and closets for personal items (Residence
of the door and the whiteboard
Services is not responsible for items left behind)
q ensure all furniture is moved back into its original position
q turn off all lights in your room
(charges apply for missing furniture and to move furniture
q clean the inside of your room door, walls, windows, heat
back to its original location)
register, closets and drawers, and desk top
q defrost mini-fridge, make sure it’s clean and dry, and leave it
q ensure you have contributed to your floor cleaning (see your
unplugged (I-House only)
RA for details)
q lock door
q remove all personal items from the storage room
q large garbage bins will be located on the main level outside of each tower/residence (Lister & I-House) and in the loading dock (RSJ). All
garbage and recycling must be bagged and disposed of as far back in the bins provided as possible. Do NOT pile garbage by any of your
floor’s garbage cans, including those in the lounge, washrooms and service centres/kitchens. Charges will be assessed to you and/or
your floor for improper disposal. A floor checklist will be posted on each floor closer to move-out
Please be sure to leave the following in your room, if applicable:
q mattress, mattress frame and mattress cover
q garbage can
q blinds
q desk, lamp and bookcase
q all original washroom accessories (Schäffer, Residence
Saint-Jean and I-House only)
q power bar (RSJ only)
q chair
q curtains and rod or blinds
q clothes drying rack (RSJ only)
q mini-fridge (I-House only)
q Floor mat (RSJ only)
q recycling box (RSJ only)
4
RESIDENCE SERVICES 3
items left behind
Residence Services is not able to offer a lost and found service. We will dispose of any items left behind in rooms or lounges. You will not
be able to return to your room once you have handed in your keys, so make sure that you have everything with you before you move out.
move-out envelopes
Move-Out envelopes can be obtained from the Student & Guest Services Desk in Lister Centre or from your Residence Services Office
1. Remove all keys from key chains/lanyards before returning keys - please KEEP your key chain/lanyard. You MUST also keep your
ONEcard - it is your official UAlberta identification! DO NOT deposit your ONEcard in your move-out envelope.
2. Update your forwarding address online at bit.ly/ResAccount.
3. Deposit the following into your Move-Out envelope:
• Keys - room and mail box keys
4. Return your Move-Out envelope to the appropriate Residence Services Office:
Residence
Lister Centre Return Move-Out envelope to:
Student & Guest Services Desk, Lister Centre*
Residence Saint-Jean RSJ Residence Services Office, Internal Mailbox
International House
East Campus Residence Services Office
Lister Residents moving out on April 30 or May 1, 2016, must drop off
their Move-Out envelope in the Lister Centre Residence Serices office
between 9:00am and 4:00pm.
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Room /Uni
Lister Residents moving out after 4:00pm on April 30 or May 1, 2016, must drop off their
Move-Out envelope at the Student & Guest Services Desk.
Bed
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room # (apa
Today’s Date
Signature:
____________
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35
4
RESIDENCE SERVICES moving out tips
• Double-check your room to make sure you have not left anything behind. You will not be able to re-enter your room once you have
turned in your keys.
• Remove all garbage from your room and take it to the designated disposal area to avoid any unnecessary charges. Personal
belongings and garbage should NOT be left in service centres or floor common areas or charges will be assessed.
• Do not use the garbage bins of surrounding businesses to dispose of unwanted items. Residence Services provide large garbage
bins designated for this purpose.
• Move your vehicle as soon as it is loaded to allow others to load their vehicles.
• Do NOT park on the lawn – only park on paved areas.
• If you stop your vehicle in an emergency access lane, the driver must remain in the vehicle, in the event that emergency response
professionals require access, or you risk being ticketed and/or towed.
International House
• Please do not leave your vehicle unattended while loading in the front of the building as this is an emergency access lane. Vehicles
left unattended may be tagged and/or towed. For more information about parking, contact Parking Services at
www.parking.ualberta.ca.
Lister Centre
• The fire gates for each tower will be open to allow residents the easiest access for vehicles.
• Bring all of your belongings to the outside of your tower entrance to be loaded into your vehicle.
Residence Saint-Jean
• Parking is very limited. Vehicles left in the loading dock for more than 15 minutes may be tagged and towed.
6
RESIDENCE SERVICES 5
security deposit
• Your room will be inspected for damages and cleaning once you have moved out.
• All cleaning and damage charges will be billed to your account and deducted from your security deposit.
• Please be advised that damage and vandalism charges have been assessed on a continuous basis throughout the year. If we are
unable to identify those responsible through our investigations, charges are divided equally within a wing, floor or entire building,
depending on the type and location of the damage. As such, your account may have incurred numerous small charges that have
added up to a large charge over the year.
• Your floor will be assessed for cleaning and damage charges starting May 1 – charges will be divided equally between floormates
and charged to each account unless those responsible are identified.
• If the charges on your account exceed the amount of your security deposit, you must pay the outstanding balance immediately
or a hold will be placed on your University account - you will not be able to access your University transcripts or register for any
classes until your balance is paid in full.
• Residence Services accounts will be updated as charges are assessed so regularly check your account at bit.ly/ResAccount
Due to the volume of residents moving out at the end of April and the number of charges that Residence Services staff must assess and
process, it may take 2-4 weeks to receive all Residence Services refunds for which you are eligible. Please note that your refund may
be processed to the credit card used to submit your residence application. Be sure to update your forwarding address via your online
Resident Account.
6
7
RESIDENCE SERVICES extensions
Your contract expires 24 hours after you have completed your final exam or by no later than 12:00pm (noon) on May 1, whichever comes first.
If you require a nightly extension for academic reasons (field course, deferred exam, etc. - extensions not to exceed May 8, 2016), complete and
submit the Application for Extension form and any other required documents by April 8, 2016. For long term extensions, please see the Spring/
Summer student housing information below.
• The Application for Extension form will be available in March. More information will be emailed to you.
• Extensions will only be granted for academic reasons.
• Conference groups will be accommodated in Lister Centre beginning the first week of May, so if your extension request is
approved, you may experience noise disruption on one of these floors.
• Extensions must be approved by Residence Services - applicants will receive approval or denial by email to their UAlberta email
by April 13, 2016.
labelling food
Residents with an approved extension must identify all food in common areas (fridges and freezers) by placing it in the pink bags that
will be available to successful extension applicants in April. More information on the pink bags and food removal will be provided if your
extension request is approved.
spring/summer student housing
Spring/summer student housing is available in East Campus Village, HUB, International House and Lister Centre.
For more information and to apply, please visit residence.ualberta.ca.
• Residents who have a confirmed space in Lister Centre for spring/summer, will be required to transfer to their spring/summer
room assignment on May 3, 2016.
• Before that date, Housekeeping Staff will start cleaning and preparing all floors in Lister Centre for the conference season.
8
RESIDENCE SERVICES 7
storage
Residence Services does not offer any storage in Lister Centre - we will dispose of any items left behind and you will be responsible for
removal charges. If you require storage, please search the web under “Storage” for companies offering this service.
Residence Saint-Jean residents who have been selected to return to Residence Saint-Jean for the 2016-2017 academic year may apply for
Returning Residence Saint-Jean Resident Storage. Check your RSJ listserv for the link to the storage application. Please note that this
offer is available ONLY to Residence Saint-Jean residents who are returning in September 2016.
redirect mail
Residence Services is unable to redirect mail that arrives after move out. Canada Post also does not forward or redirect mail from a
dormitory or shared delivery address. You must contact your bank, phone company, etc. to change your address.
meal plan information (Lister Centre)
•
For information about Meal Plan funds, please visit onecard.ualberta.ca
•
Meal Plan funds are non-transferable - this means that funds cannot be transferred to another resident’s ONEcard.
•
Meal Plan funds are non-refundable. At the end of the academic year, any unused funds will be transferred to a taxable Meal Plan
account on your ONEcard, and will remain there until spent.
•
You can check balances on your ONEcard (including funds transferred to the taxable Meal Plan account after May 1) by logging in to
the ONEcard website with your CCID and password.
•
Spring/summer residents can add money to their ONEcard and use it at participating food service outlets or use the funds in their
taxable Meal Plan account (if applicable).
8
9
RESIDENCE SERVICES tenant reference information
If you are planning to move off campus, your prospective new landlord may ask permission to do a tenant reference check, which includes
account and behavioural information, before offering you accommodation.
Due to the Freedom of Information and Protection of Privacy Act, Residence Services cannot release any information about any of our
residents, past or present, without ermission from the resident.
In order for us to release your information, you must complete the Residence Services Tenant Reference form, available online under
2015-2016 Online Forms at bit.ly/ResAccount.
Please note, once you have given us permission to release your information, Residence Services will only release information over the
phone to your prospective landlord as the volume of these requests does not allow time for us to complete questionnaires.
important deadlines
April 1, 2016
Spring application deadline (ECV, HUB, I-House and Lister)
April 8, 2016
Nightly extension application deadline (for academic reasons only)
April 22, 2015
Residence Saint-Jean Returning Resident Storage application deadline
May 3, 2016
Current residents confirmed for spring/summer housing transfer to spring/summer room assignment
Mid-May, 2016
2016-2017 Room offers sent out
June 1, 2016
2016-2017 confirmation package deadline (Lister & RSJ)
10
RESIDENCE SERVICES 9
contact us
email: [email protected]
Lister Centre
Residence Services
1-044 Lister Centre
Edmonton, Alberta
T6G 2H6
780.492.4242
10
RESIDENCE SERVICES International House
Residence Services
8801 - 111 Street
Edmonton, Alberta
T6G 2X5
780.492.3345
Residence Saint-Jean
214, Residence Saint-Jean
8406 91 Street
Edmonton, Alberta
T6C 4G9
780.492.3345
Edmonton, Alberta, Canada T6G 2H6 | residence.ualberta.ca