Volunteer_guide_wc2017_08032017

BMW IBU WORLD CUP BIATHLON KONTIOLAHTI
6.-12.3 2017
VOLUNTEER INFO
Programme
World Cup: (all times local)
March 7th, Tuesday:
Training
8.30-17.00 Course open
10.30-16.30 Training, skiing only
March 8th, Wednesday:
Training
11.00-18.30 Course open
13.00-15.00 Training, men
16.00-18.00 Training, women
March 9th, Thursday:
Training
12.30-21.00 Course open
14.30-16.45 Training, men
17.45-20.00 Training, women
March 10th, Friday:
15:30 Sprint Men 10 km
18:45 Sprint Women 7,5 km
March 11th, Saturday:
13:00 Pursuit Men 12,5 km
16:15 Pursuit Women 10 km
March 12th, Sunday:
14:30 Single Mixed Relay
17:15 Mixed Relay
Ceremonies:
Prize and flower ceremonies at the stadium after each competition.
Competition types
SPRINT The sprint is 10 kilometers (6.2 mi) for men and 7.5 kilometers (4.7 mi) for
women; the distance is skied over three laps. The biathlete shoots twice, once
prone and once standing, for a total of 10 shots. For each miss, a penalty loop of 150
meters (490 ft) must be skied before the race can be continued. As in the individual
competition, the biathletes start in intervals.
PURSUIT In a pursuit, biathletes' starts are separated by their time differences
from a previous race most commonly a sprint. The contestant crossing the finish
line first is the winner. The distance is 12.5 kilometers (7.8 mi) for men and 10
kilometers (6.2 mi) for women, skied over five laps; there are four shooting bouts
(two prone, two standing, in this order), and each miss means a penalty loop of 150
meters (490 ft). To prevent awkward and/or dangerous crowding of the skiing
loops, and overcapacity at the shooting range, World Cup Pursuits are held with
only the 60 top ranking biathletes after the preceding race. The biathletes shoot on
a first-come, first-served basis at the lane corresponding to the position they
arrived for all shooting bouts.
MIXED RELAY The most recent addition to the number of biathlon competition
variants, the mixed relay is similar to the ordinary relay but the teams are
composed of two women and two men. Legs 1 and 2 are done by the women, legs 3
and 4 by the men. The women's legs are 6 kilometers (3.7 mi) and men's legs are 7.5
kilometers (4.7 mi) as in ordinary relay competitions.
SINGLE MIXED RELAY In 2014, single mixed relay was introduced by the IBU. Each
team has a man and a woman, and each runs two 3.0 kilometers (1.9 mi) legs,
except the last leg where the man completes 4.5 kilometers (2.8 mi). The total
skiing distance for the woman is 6 km and for the man 7,5 km.
Accreditation
Accreditation is your access pass to your volunteering areas. These accreditation passes, which
have photos of accredited persons on them, ensure that all the volunteers can do their jobs
properly. The accreditation pass has a picture on it, so all new volunteers will be photographed,
when they’re getting their accreditation passes from the accreditation office. If you have been
volunteering here in Kontiolahti before, you can get you accreditation pass from the stadium. The
chief of accreditation is Tuija Lautamatti,
[email protected]
Accreditation opening hours:
WORLD CUP:
Tuesday 7.3.
Wednesday 8.3.
Thursday 9.3.
Friday 10.3.
Saturday 11.3.
Sunday 12.3.
9:00 – 20:00
9:00 – 19:00
9:00 – 16:00
9:00 – 19:00
9:00 – 17:00
9:00 – 15:00
Accreditation for World Cup is at Sokos Hotel Kimmel. Please, accredit yourselves before coming
to your shift.
Please note that you have to have a parking permit on competition days (Friday-Sunday) if
coming by own car. Parking permits are handed out with accreditation cards.
First aid
Uimaharju’s first aid team is in charge of the event’s first aid. The team is present on competition
days, training days and official training days. There is also 1-3 competition doctors, nurses and
ambulance present on competition and training days on the behalf of organizing committee. In
addition there are 1-2 nurse students / practical nurse students doing their practical training.
There is two stationary first aid containers. First aid staff is on duty in stationary containers and on
stadium stands and on ground stands.
First aid team’s equipment includes basic first aid equipment and first response equipment, which
includes defibrillator. Organizing committee has reserved a snowmobile and a sledge for first aid
staff.
You can reach first aid staff on working hours from number +358 40 8310 175. This number is to be
told to anyone who needs it. Competition doctors’ number is +358 41 490 2422. Outside of first
aid’s working hours call 112 on life threatening cases.
Info
Joensuu’s Competition info and ticket sale is in Carelicum on Koskikatu.
Joensuu’s info is open on week 10:
Monday-Friday 10.00-16.30
Saturday-Sunday 10.00-15.00
Stadium’s info is on competition area by the main entrance. Info is open in accordance with the
stadium opening hours: info is opened 3 hours before the first competition and closed 1 hour after
last competition.
Disabled stand
Disabled stand is next to VIP-stand. You need A-stand ticket to enter the disabled stand. One
escort can enter the disabled stand free of charge.
Competition outfit
If you have been a volunteer previously in Biathlon World Championships 2015 in Kontiolahti, and
own a blue Craft jacket (with logos on it) we wish you will wear it. We are selling some blue Craft
jackets in the stadium, but there is not enough for everyone. The jacket costs 50 € with additional
10% off for our volunteers.
The jackets are sold in volunteers’ tent (payment with even sum or on competition days to
Biathlon Shop). On competition days fri-sun the jackets are sold on Biathlon Shop, which is in the
stadium area.
Baby care facility
Baby care facility is at the end of the A-building.
Volunteers’ tent: Lataamo
Volunteers’ tent aka Lataamo is an eating, meeting and resting point for volunteers. You can get
coffee, tea and lunch by showing your accreditation pass. Lataamo is also a place that is there to
help you with anything while volunteering at World Cup. On competition days the Start and
Finish, Shooting Range and Course crews need to report in Lataamo before entering duties unless
the chief of these areas informs otherwise.
Opening hours:
WORLD CUP:
Monday – Thursday 6.-9.3.2017
Open: 8.00 – 18.00
Lunch: 11.00 – 16.00
Friday 10.3.2017
Open: 8.00 – 21.00
Lunch: 11.00 – 14.00 and 16.00 – 20.00
Saturday 11.3.2017
Open: 8.00 – 19.00
Lunch: 11.00 – 14.00 and 16.00 – 18.00
Sunday 12.3.2017
Open: 8.00 – 19.00
Lunch: 11.00 – 14.00 and 16.00 – 18.00
Volunteers’ info opening hours (changes are possible):
Monday 06.03.
12.00–18.00
Tuesday 07.03.- Thursday 09.03.
10.00–18.00
Friday 10.03.
10.00–18.30
Saturday 11.03.
10.00–16.00
Sunday 12.3.
10.00–17.00
NB! When competitions are on there might be no-one at the info desk.
There is an info board next to the volunteerinfodesk. Please check it daily; we
inform the latest changes, volunteer needs etc. on that board.
Arriving times to the stadium
The arriving times to the stadium depend on which group you are assigned to. In
case you have not been informed otherwise, on competition days you need to be in
the stadium atleast 1 hour before the start of the first competition. In restaurant
sector the shifts start earlier. Those who work in spectator services should be in the
stadium at least 3,5 hours before the start of the first competition.
Always follow the instructions given to you by the chief of your area.
Smoking
Smoking is only allowed in separately marked smoking places.
Safety
The security chief of OC is Hannes Rossi, +358 50 350 9565. The security is
everyone’s responsibility as well as the tidiness of the event area.
Access control
We have access control personnel all around the stadium. Please respect their
instructions. In case access control is not respected, we will cancel your
accreditation.
Accommodation
We will organize accommodation near stadium for volunteers who come outside KontiolahtiJoensuu region. The cost of accommodation is 5 €/person/night. The accommodation is group
accommodation, separate rooms for women and men. There are showers and possibility to make
breakfast/other meals. The accommodation is paid directly to the accommodation place.
Transportation
There will be transportation for volunteers from Joensuu and from Kontiolahti to the stadium
during competition days. The volunteer accommodation is within a walking distance from
stadium (1,5 km).
In case of injuries
First-aid is mainly given in first-aid containers and only resuscitation is given on the place of
accident. You can find first-aid location on the map. Always call to emergency number (112) in
life-threatening cases.
Smoking
Smoking is allowed only in separately marked smoking areas.
Insurance
Every volunteer is secured by liability insurance policy and mandatory accident insurance policy
on the behalf of the event organizer.
Public transport
Spectators: Best way to get from Joensuu or Kontiolahti to the stadium on competition days is by
bus. Busses start driving three hours before first competition.
Volunteers: There are volunteer buses going from Joensuu and Kontiolahti from Thursday to
Sunday.
Public parking
It is 15 km from center of Joensuu to the stadium. The public arrives via Uuro’s interchange and
from thereon follow the signs to Kontioniemi. Public parking is on Napakympintie parking lot,
which is on the way when coming to Biathlon stadium. Walking distance from the parking lot to
the stadium is from half a kilometer to a kilometer. Parking is free of charge.
Parking for disabled people is next to the main entry.
VIP-guests and other people who are entitled to park on VIP-parking lot are coming to the
stadium via Lehmo’s interchange.
VOLUNTEER ETIQUETTE
Dress according to your task
If you’re working outside, please put warm clothes on and take backup clothes with you (socks,
shoes, gloves etc.). By dressing accordingly you have smaller possibility to get sick. There is a
corner in the volunteer tent where you can leave your things so you don’t have to carry them with
you all day long. Leaving stuff in the volunteer tent happens at your own risk.
How to behave?
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Be polite and happy when interacting with spectators
Always try to help visitors, if you don’t know answer to their questions please direct them
to the Info
Don’t swear.
Don’t critique the competition organization in front of other people, if you want to
comment, critique or give development ideas, please, contact the event manager, chief of
volunteers or vice chief of volunteers.
Don’t speak rudely about guests, athletes, team staff or other people
While volunteering we’re unbiased and don’t disturb athletes in any way.
If you are unsure about anything, please don’t hesitate to ask
Security and tidiness
If you notice security related problem (for example slippery walking lane), please let someone
know if you can’t fix it yourself. If you notice trash somewhere where it’s not supposed to be,
please pick it up and throw it away. Security and tidiness are the responsibility of all of us.
In case of snowfall
If there is a severe snowfall, we ask all of the volunteers to be ready to help clear the competition
and stand areas of snow.
Mobile phones
It is good to have your mobile phone with you when volunteering for security reasons. Please,
don’t use your phone for private matters, because it will separate you from outside world. You can
use your phone on breaks.
Taking pictures while volunteering
No. Taking pictures on public competition area is allowed in principle, but taking selfies while
volunteering gives bad impression to others. Same thing goes for asking autographs. While
wearing volunteer’s clothing and have a volunteer’s pass on you, you’re basically “working” and
have to behave accordingly.
The use of alcohol
If we notice a volunteer intoxicated or under the influence of other drugs while volunteering, it
will result in an immediate withdrawal of the accreditation.
Why volunteering?
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getting new experiences
meeting new people
learning new skills
10 % discount on Kontiolahti Biathlon products
free volunteer hat
lunch, coffee, tea during volunteering days
two free tickets to track stands in World Cup 8 or in Finnish Cross-Country Championship
competitions (31.3.-2.4.2017)
experiencing the warmth of Biathlon Family
Outfit
If you have been a volunteer previously in Biathlon World Championships 2015 in Kontiolahti, and
own the blue Craft jacket (with logos on it) we hope you would wear it. We are selling some blue
Craft jackets in our Biathlon shop, but there is not enough for everyone and the sizes are very
limited (mainly small sizes left). The jacket costs 50 € with additional 10% off for our volunteers.
In addition volunteers who have been volunteering at least two days will get a free hat, which is
advisable to wear.
Map
Locating map
In case of emergency please call first aid +358 408 310 175 or 24h doctor +358 414 902 422 and tell
them your location (for example 3 and D).