1
CONSUMER GOODS
HEALTHCARE
2016 Profile
EQUIPMENT
2
CFAO at a glance
Present in Africa for over
160 years
34
Operations in
countries in Africa,
7 French Overseas Territories,
Vietnam and Cambodia
AFRICAN OPERATIONS
Registered office in France
€3.4 billion
2015 revenue of
of which 78 % in Africa
12,370 employees
145 operating subsidiaries
Listed on NYSE Euronext Paris
97 % owned by Toyota Tsusho Corporation
Algeria
Angola
Benin
Burkina Faso
Cameroon
Congo
Côte d’Ivoire
Gabon
Gambia
Ghana
Guinea
Guinea-Bissau
Equatorial Guinea
Mauritius
Kenya
Liberia
Madagascar
Malawi
Mali
Morocco
Mauritania
Niger
Nigeria
Uganda
Central African Republic
Democratic Republic of the Congo
São Tomé and Príncipe
Senegal
Sierra Leone
Tanzania
Chad
Togo
Zambia
Zimbabwe
FRENCH OVERSEAS TERRITORIES (FOTs),
VIETNAM AND CAMBODIA
French Guiana
French Polynesia
Guadeloupe
Martinique
New Caledonia
Reunion
Saint-Martin
3
Partner
leading brands
in Africa
06
4
An integrated offering for penetrate into the African
markets in a profitable and long-lasting way
Import
Production
& Packaging
Logistics
Wholesale
Retail
E-commerce
5
With ten plants and
a host of projects in the pipeline,
CFAO contributes to enriching
Africa's industrial fabric
6
Average growth
double that of African GDP over the last 15 years
3,585 3,628 3,560
3,435
3,124
2,864
2,582 2,676
2,535
2,219
2,034
1,477
1,620 1,718
1,859
1,247
1,049
9.8%
9.0%
9.1%
9.1%
9.2%
8.4%
8.2%
8.2%
9.2%
9.6%
8.4%
8.3%
8.2%
8.1%
7.4%
7.6%
7.8%
1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015
Revenue in € millions
Recurring operating margin
7
Growth and population in Africa
Source: IMF
07
07
Source: United Nations
8
The emergence of a middle class is driving African growth and
creating new opportunities for CFAO
0807
The middle class in Africa: realities and challenges?
A survey conducted at 2015 first-half:
5 countries: Morocco, Cameroon, Côte d'Ivoire, Nigeria, Kenya
4,000 interviews
50 ethnographic surveys
Uper
class
Scope of the CFAO's study,
with Ipsos
> $20/pers/day: 6%
Upper-middle
class
between $10 and $20/pers/day: 5%
Lower-middle
class
between $4 and $10/pers/day: 9%
Floating class
between $2 and $4/pers/day: 20%
< $2/pers/day: 60%
Below the poverty line
Source: CFAO BearingPoint, based on ADB data, 2015
9
The emergence of a middle class guides CFAO
towards a best balance
B2B
B2C
10
3 business sectors
EQUIPMENT & SERVICES
54% OF REVENUE
04
HEALTHCARE
36% OF REVENUE
CONSUMER GOODS
10% OF REVENUE
11
7 business units
EQUIPMENT & SERVICES
05
HEALTHCARE
HEALTHCARE
CONSUMER GOODS
REVENUE
€345 m
REVENUE
€1,741 m
West Africa
Eurafrica
23 countries
Maghreb,
East Africa,
FOTs & Asia
REVENUE
Production plants in 5 African countries
operations in 17 countries
€1,251 m
REVENUE
22 African countries, 7 FOTs,
Denmark, Portugal, Italy and India
€5 m
8 countries in West and Central Africa
REVENUE
€93 m
9 subsidiaries, 21 countries
An innovative e-commerce
offering in Africa
www.africashop.com
12
Benin I Burkina Faso I Cameroon I Central African Republic I Congo I Côte d'Ivoire I Democratic Republic of Congo I Equatorial Guinea I
Gabon I Sao Tomé I Gambia I Ghana I Guinea I Guinea Bissau I Liberia I Mali I Mauritania I Niger I Nigeria I Senegal I Sierra Leone I Chad I Togo
Rental Services
Toyota 19 I Suzuki 16 I Mitsubishi 5
Peugeot 11 I Citroën 5 I Yamaha 17
Renault Trucks 10 I DAF Trucks 4 I Fuso 4
JCB 16 I Toyota Forklift 14 I Bridgestone 18
Otis 20 I Massey Ferguson® 5
13
MAGHREB, EAST AFRICA, FOTs & ASIA
MAGHREB
Algeria & Morocco
EAST AFRICA
Kenya l Madagascar l Malawi l Mauritius
Uganda I Tanzania l Zambia l Zimbabwe
FOTs
French Guiana
New Caledonia l Reunion
Toyota 2 I Ford 2 I Peugeot I Citroën 2
Mercedes-Benz 2 I Fuso
Opel I Chevrolet
ASIA
Vietnam & Cambodia
Chevrolet 2 I Opel 2 I Fuso
DAF Trucks 2 I JCB
Volkswagen 6 I Mercedes-Benz 4
Ford 2 I Hyundai 6
Audi 2
14
13
Integration and maintenance of IT infrastructure and software
and telecommunications systems in partnership with leading
global brands (IBM, Cisco, Oracle, Microsoft, APC, etc.)
Recent development of new high value-added services: audit
and advisory, outsourcing / managed services and
radiocommunications solutions
Turnkey installation of data centers as part of our rapid
development of cloud solutions for Africa
Countries with CFAO Technologies subsidiaries
Other countries in which CFAO Technologies operates
15
Import and resale in French-speaking Sub-Saharan Africa's
regulated markets and in the FOTs
Partner and agent to the world's leading laboratories for the
management of exports to Africa (pre-wholesale) and distribution in
English-speaking Sub-Saharan Africa
Development, within Missionpharma and Fazzini, of a range of
generics and medical supplies and equipment tailored to institutional
customers: hospitals, clinics, NGOs, public entities, etc.
FRENCH POLYNESIA, GUADELOUPE, MARTINIQUE,
SAINT-MARTIN, FRENCH GUIANA, NEW CALEDONIA, REUNION,
PORTUGAL, DENMARK , INDIA AND ITALY
Import and resale
Distribution agent
16
A 20-year partnership with Heineken
In the Brasseries du Congo joint venture.
Brewing more than 2 million hectoliters and marketing the
Coca-Cola range
Built a new brewery in Côte d’Ivoire with Heineken:
Brassivoire
A 40-year partnership with the BIC® group
Manufacturing pens and razors in 4 plants
in Nigeria, Côte d’Ivoire, Cameroon and Ghana.
Marketing BIC® products in 17 countries
A partnership with L’Oréal
Manufacturing and distributing beauty products across
Côte d’Ivoire
Partnerships with major brands in Nigeria and Ghana
Distributing brand products for Ferrero, FrieslandCampina,
and Mondelez among others
17
Developing and operating a network of
Carrefour stores in various formats in 8 major
markets in West and Central Africa: Cameroon,
Congo, Côte d’Ivoire, Gabon, Ghana, Nigeria,
Democratic Republic of Congo and Senegal
Opening of the first shopping center
PlaYce Marcory in December 2015 (Abidjan)
Setting up and operating a franchised network
of shops for international brands:
the CFAO Club of Brands
Building and operating a network of
welcoming PlaYce shopping centres:
• Carrefour stores
• CFAO Club of Brands
• Shops and services
• Food court
The CFAO Club of Brands
Mode/ Fashion
Bonobo (Beaumanoir group)
Cache Cache (Beaumanoir group)
Jules
Kaporal
La Halle Chaussures & Maroquinerie (Vivarte group)
La Halle Mode & Accessoires (Vivarte group)
Morgan (Beaumanoir group)
San Marina (Vivarte group)
Beauty
Beauty Success
L’Occitane en Provence
Games &Toys
La Grande Récré (Ludendo group)
Food court
Baïla Pizza
Brioche Dorée (Le Duff group)
El Rancho
Jeff de Bruges
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An innovative e-commerce offering in Africa with
www.africashop.com, tailored to the needs of consumers
among the continent's emerging middle class. Launched in
Côte d'Ivoire and Senegal in April 2016.
Direct, easy access to leading international brands such as
La Redoute, Vertbaudet, Devred, Etam, Somewhere and Maty,
along with African designers like Sawa, De La Sébure and
Manoir Coloré.
Services:
• option to create a single, multi-brand basket
• points of sale
• adapted, secure payment solutions
• all-in-one offering including transport, customs clearance and
home delivery
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Committed to sustainable development in Africa
EDUCATION AND TRAINING
SCHOLARSHIP PROGRAM
Secondary and higher education
ROAD SAFETY
Let’s do the right thing!
HEALTHCARE &
SAFETY IN THE WORK
HEALTH, DISABILITY
AND DEATH INSURANCE
HEALTH PROGRAM
Health by CFAO
PREVENTION OF
PROFESSIONAL RISKS
Prisk health-safety in the work
NGO PARTNERSHIPS
ONG
ENVIRONMENT
ENVIRONMENTAL
MANAGEMENT SYSTEM
WASTE MANAGEMENT
Selective sorting
Partnerships with waste treatment facilities
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Training: a priority area for CFAO
3,978 employees received training in 2015
A training budget of
More than
€4.4 million
128,648 hours of training given
An average of
32 hours of training per employee
A program of cross-functional training
courses offered by CFAO
Operational/job-specific training
offered by the business units
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19
KEY FIGURES
A solid financial structure
(in € millions)
Distribution revenue by geographic area
2015 revenue
€3,435.7m
47 %
6%
14 %
11 %
22 %
French-speaking Sub-Saharan Africa
2015
Simplified balance sheet
Maghreb
Intangible assets
English- and Portuguese-speaking Sub-Saharan Africa
Property, plant and equipment
261.8
521.5
Working capital requirement
727.3
Direct sales to Africa*
Other assets and liabilities
41.8
FOTs and other**
(*) Export
(**) FOTs , Vietnam and Cambodge
Capital employed
1,552.1
Total equity (including equity attributable
to non-controlling interests)
1,012.2
Net debt
540
€269 m
€47 m
Free operating cashflow
53
%
Gearing (net debt/equity)
€107
m
Group net income
Net operating investments
€148 m
18.9 %
Recurring operating income
ROCE (return on capital employed)
22
General Management Committee
1
2
3
4
1
Marc HIRSCHFELD
Chief Executive Officer
CFAO Automotive Equipment & Services Eurafrica
2
Marc FERREOL
Chief Executive Officer
CFAO Automotive Equipment & Services West Africa
3
4
6
5
Cécile DESREZ
Vice President
Human Resources and Corporate Social Responsibility
Jean-Marc LECCIA
Chairman and Chief Executive Officer
Eurapharma
5
6
7
8
7
9
8
Alain PÉCHEUR
Chief Financial Officer
and member of the Management Board
10
9
Richard NOUNI
Chief Executive Officer
CFAO Technologies
Toshimitsu IMAI
Vice Chairman of the Management Board
Corporate Planning and Alliance Development
10
Xavier DESJOBERT
Chief Executive Officer
CFAO Retail
Richard BIELLE
Chairman of the Management Board
11
Olivier MARZLOFF
Executive Vice President and Corporate
Secretary, and member of the Management
Board
12
11
12
Françoise LE GUENNOU-REMARCK
Vice President
Institutional Relationship and Communications
Marc BANDELIER
Chief Executive Officer
CFAO FMCG Industries & Distribution
23
Executive committee
CORPORATE
EQUIPMENT
CFAO Automotive Equipment & Services
Richard BIELLE
Chairman of the Management Board
Toshimitsu IMAI
Vice Chairman of the Management Board,
Corporate Planning
and Alliance Development
Olivier MARZLOFF
Executive Vice President
and Corporate Secretary,
and member of the Management Board
Alain PÉCHEUR
Chief Financial Officer,
and member of the Management Board
Jun SHIRATORI
Vice President Alliance
Office – Corporate
Toshinari SAKABE
Vice President Alliance
Office – Business
Stéphane HENRY
AutoParts and LOXEA
Director
Didier LEFEBVRE
Goup Information Systems
Director
Pierre-Henri LEGRAND
General Counsel
Cécile DESREZ
Vice President Human Resources
and Corporate Social Responsibility
Florent MONTAUBIN
Group Development and
Strategic Planning Director
Françoise LE GUENNOU-REMARCK
Vice President Institutional Relationship
and Communications
Régis de PONCINS
Head of Safety, Insurances
and Risks
Emmanuel ROZIER
Head of Internal Audit
& Kaizen
General Management Committee members
HEALTHCARE
SANTE
Eurapharma
CONSUMER GOODS
CFAO FMCG Industries & Distribution
West Africa
Marc FERREOL
Chief Executive Officer
Patrick CESSANS
Chief Operating Officer
Thomas GAJAN
Used Cars, Two Wheels and
Marine Director
Frédéric NONET
Equipment Director
Eurafrica
Marc HIRSCHFELD
Chief Executive Officer
Pascal LAFFARGUE
Chief Operating Officer
East Africa
CFAO Technologies
Richard NOUNI
Chief Executive Officer
Jean-Marc LECCIA
Chairman and
Chief Executive Officer
Guy FAUCHET
Head of French Overseas
Territories
Benoît JACQUOT
Pre-wholesale Director,
head of English- and Portuguesespeaking Africa zone &
the Maghreb
Ken ACCAJOU
Head of French-speaking
Africa & Madagascar zone
Denis MAURICE
Corporate Development Director
and Director of Healthcare
Institutional Clients
Marc BANDELIER
Chief Executive Officer
CFAO Retail
Xavier DESJOBERT
Chief Executive Officer
E-commerce Development
Olivier NGUYEN-KHAC
Chief Executive Officer
Africashop
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Governing bodies
THE MANAGEMENT BOARD
Richard Bielle
Chairman
A graduate of the Ecole Supérieure de Commerce
de Paris (ESCP), Richard Bielle began his career
in the financial sector. In 1988, he joined Renault
Trucks where he held various financial
management positions. In 1997, he joined ING
Barings as Senior Manager in charge of project
financing, and then CFAO in 1999 as
Development Director for the Automotive
division’s operations. He became CFAO’s head of
finance in 2002 and he was appointed Chief
Operating Officer of CFAO Automotive in 2005.
He was appointed Chairman of the Management
Board in 2009, and was succeeded by Alain Viry
in September 2012.
In December 2013, Richard Bielle resumed the
Chairmanship of the Management Board.
Toshimitsu Imai
Vice Chairman,
Corporate Planning and Alliance Development
Toshimitsu Imai holds a degree in Marketing of
Waseda University in Tokyo, Japan. He also
obtained USCPA (Certified Public Accountant).
He joined the Japanese company Toyota Tsusho
Corporation (TTC), where he has been involved in
Automotive Business of TTC. During his career at
TTC, he worked as Chief Representative of TTC
at Antananarivo (Madagascar) from 1990-1995,
General Manager of Toyota Tsusho Africa at
Johannesburg South Africa from 2000-2005 and
General Manager of TTC Automotive Division
Planning Department just before joining CFAO.
Toshimitsu Imai joined CFAO in France as
Vice President Alliance Office-Business in March
2013, the position he held until his appointment
as member and Vice Chairman of the
Management Board.
THE SUPERVISORY BOARD
Olivier Marzloff
Executive Vice President
and Corporate Secretary
Olivier Marzloff graduated from ISG with a degree
in finance and accounting. He began his career as
a Manager in the audit practice of
PricewaterhouseCoopers. In 1994, he joined
Kering (formerly PPR) as head of the group’s
internal audit department and then joined Pinault
Distribution as Chief Financial Officer. He was
appointed Corporate Secretary of Pinault Bois et
Matériaux (PBM) in 1998, and continued to hold
this position after PBM was acquired by the
British group Wolseley in 2003. He returned to
Kering in May 2004 as Executive Vice-President
and Chief Financial Officer of Redcats USA in
New York.
Olivier Marzloff joined CFAO in June 2008 as
Corporate Secretary.
Jean-Charles Pauze
Chairman
Pierre Guénant
Vice Chairman
Member of the Supervisory Board since
February 8, 2011 and Chairman since
September 5, 2012
Member of the Supervisory Board since
November 16, 2009
Nathalie Delapalme
Takashi Hattori
Member of the Supervisory Board
since May 17, 2010
Member of the Supervisory Board
since August 2, 2012
Corinne Le Goff
Sylvie Rucar
Member of the Supervisory Board
since October 28, 2014
Member of the Supervisory Board
since May 25, 2012
Yasuhiko Yokoi
Member of the Supervisory Board
since August 2, 2012
Alain Pécheur
Chief Financial Officer
Alain Pécheur is a graduate of the ESG where he
specialized in chartered accountancy. He also
holds an eMBA from HEC. He began his career at
CFAO as an auditor before becoming a financial
controller. In 1997, he was appointed Internal
Audit Manager and he later became the Secretary
General of the purchasing office. In 2002, he
became the Head of Financial Services of CFAO
and, in 2005, he joined CFAO Automotive as
Chief Financial Officer.
Alain Pécheur has held the position of Chief
Financial Officer of CFAO since March 2009.
25
A stable shareholder structure
with a long-term vision
TTC owns 97
% of CFAO’s share capital
Revenue of (03/31/2015) : JPY
8,663 billion
53,241 employees
in over 90 countries
Over 970 operating subsidiaries
Listed on the Tokyo Stock Exchange,
nearly
22% of TTC’s shares are owned by Toyota
Extensive logistics
and industrial expertise
TTC operates
in six different divisions
Metals
Global Parts & Logistics
Automotive
Machinery, Energy & Project
Chemicals & Electronics
Food & Consumer Services
26
CONSUMER GOODS
HEALTHCARE
EQUIPMENT
2016 Profile – English version – 2016.05.10
CFAO Group
Registered office: 18 rue Troyon, 92316 Sèvres Cedex. France. RCS Nanterre B 552 056 152
www.cfaogroup.com
Design & production:
Communications department
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