Marnie Robbins Newsletter Communication Chair
Contact: [email protected]
TRIHRA Board Update
Patricia Dietz, President
We’re over three months into the year and our chapter committees are rockin’ it out. Every year, we
experience some turnover on our board and within our committees. Turnover is a “bad word” in the HR
world. It makes us think of higher costs, loss of productivity and higher workloads. Ugh! TRIHRA
experiences turnover, too. We LIKE turnover. The chapter reaps new ideas and fresh outlooks. With new
committee chairs on board for Programs, College Relations and Workforce Readiness AND more members
getting involved on committees this year, TRIHRA is experiencing great energy and new ideas.
I just attended the quarterly Iowa State Council meeting with other chapter, state and national leaders and
would like to share some highlights from that meeting and from recent SHRM notifications.
2014 Silver EXCEL Award
We just received notification from SHRM that TRIHRA was awarded the 2014 Silver EXCEL Award. This
award recognizes outstanding achievements in chapter operations from both board and committee
initiatives and a commitment to providing meaningful programs and services to our members.
Congratulations TRIHRA!
SHRM Foundation 2015
More than 100 scholarships totaling $122,500 will be awarded to SHRM members by the SHRM Foundation
in 2015. The awards program is designed to support HR professionals working towards a college degree or
SHRM certification. Individuals may apply for a $2,000 education scholarship and/or a $750 certification
scholarship. Application Deadline: July 15, 2015. Visit www.SHRMFoundation.org, click on “Scholarships &
Awards” to learn more.
Nominate a Superhero
HR Superheroes are all around us. Consider who you’d like to nominate as an HR Superhero to be
recognized at the Iowa SHRM State Conference. See the article inside for more information.
SHRM Advocacy
Washington needs to hear from HR professionals before final legal decisions are made from Capitol Hill.
Now there’s a website and an app to make it even easier. Visit http://advocacy.shrm.org/ on your computer
or download the SHRM Advocacy app on your phone or tablet. You can keep track of legislation on the
docket, contact your state and federal representatives to make sure your voice is heard, and keep up with
new developments and key issues.
HR Certification
National SHRM continues discussion on how long to provide dual certificates for completion of training
(HRCI credits and SHRM PDC’s). The best that chapter leaders can do is to inform members on options and
let each individual make the decision that is best for them – that’s exactly what TRIHRA will do through
newsletter and meeting updates. We will apply for both HRCI and SHRM PDC certificates of completion
throughout the year and stay tuned into SHRM’s direction in the coming months.
Conferences
The National SHRM conference is in Vegas this year from June 28 to July 1 and the Iowa SHRM State
conference will be held at the Iowa Events Center in Des Moines October 7 – 9. Early bird registration
should be available at the time this newsletter is published.
Kudos to all past, present and future TRIHRA volunteers. Your hard work makes professional development
possible for all our members.
“Why fit in when you were born to stand out?” ― Dr. Seuss
Patricia Dietz, 2015 TRIHRA Board President
2015 Executive Board
Patricia Dietz
President
[email protected]
Megan Egan
Past President
[email protected]
Julie Ryan
President Elect
[email protected]
Jenny Bockenstedt
Treasurer
jenny.bockenstedt
@dubuqueinternalmed.com
Sarah Yoder
Secretary
[email protected]
Inside this issue:
TRIHRA Board Update
from the President
1
Member Spotlight /
TRIHRA Programs
2
Workforce Readiness
3
IowaWorks Update
Hiring in HR?
4
SHRM Update
5
SHRM Conference Schedule
Diversity
Human Resources
Superheroes Wanted
6
Membership Update
GoDBQ
7
Certification Update
8
Page 2
April 2015
Member Spotlight
Keith Jakel
HR Manager, Dubuque Data Services
I have always handled HR activities in every job role I have had; from my days of running the family
bakery to being a hospitality resort manager. As a resort manager for a world-wide hospitality group,
our HR was off-site, which left all the day-to-day HR responsibility up to me. It was during this time
where I truly became interested in recruitment as well as talent & leadership development. Finding
creative ways to recruit, engage employees, and then help them achieve their potential, became a
passion of mine. The funny thing is that I had no formalized HR training. I would read articles and
attend seminars. I would recall examples of good and bad leadership, which I had witnessed
throughout my career and began to apply these in my daily activities; as well as applying business
practices to HR related processes.
In 2011, with the recession in full swing, my position was transfered, and with kids in high school, relocation was out of the
question. I took this opportunity to finish my degree, and transition full-time to the field of HR.
My first “true” HR position has been with Dubuque Data Services, where I was hired in as a part-time generalist, and have since
moved to full-time HR Manager. Being able to explore and develop a company strategic focus to recruit & develop technical and
leadership talent has been a great experience, blending my business background with my HR role.
Best advice I will pass on? Spend time with the people, at all levels, within your organization. The better you know them and their
needs, the better you are able to serve them; every one of them is your customer.
I have lived in Scales Mound with Brenda, my amazing wife, for 20 years. Our daughter Samantha is a Civil Engineer for a
construction company in Madison, Nathan is a Welder in Madison, and our twins, Harrison and Morgan will finish high school next
year.
What you may not know about me: Drawing on my years of experience growing up in & operating my family’s bakery in Galena, I
opened a wholesale dessert bakery to support my family as I finished my degree and my career transition to HR. Pikant Dessert
Company produces desserts for local and regional restaurants, including many Dubuque area restaurants and banquet facilities.
Programs Committee
Bob Berglin
[email protected]
Mark your calendar to attend Decide to Thrive
with Patti Hendrickson
This high-energy, interactive program explores the individual and organizational
effects of engagement. The best organizations allow people to thrive, encouraging
them to be their authentic best. It's all about moving in the right direction. Engagement
ultimately brings greater rewards to everyone's bottom line.
May 14, 2015, 11:30am – 1:00pm
Location: TBA
Also coming in 2015:
June – TBD
September -- “Do It, Dump It or Delegate It” Ann Kerrian will be speaking. Former
anchor on KWWL Evening news
October -- “Train Your Brain” ½ day Seminar. Roger Seip will be speaking that
day from Freedom Personal Development.
Page 3
April 2015
Workforce Readiness Committee
PO Box 1684
Dubuque, IA
52004-1684
[email protected]
http://trihra.shrm.org
Any news provided
in this or any other
TRIHRA sponsored
newsletter is for
informational
purposes only.
Readers are
encouraged to
conduct further
research on any
topic and not rely
on this
communication as
a source of legal
advice.
Teri Fairchild
[email protected]
The TRIHRA Workforce Readiness committee participated in providing rapid response
services for dozens of workers impacted by recently announced layoffs at IBM. The
dislocated workers learned more about their options and available services on Tuesday,
February 17 and Thursday, February 19. The goal of the event, which was organized by
the state, was to coordinate services and provide immediate aid to affected workers.
The TRIHRA workforce readiness committee offered a variety of services including
resume preparation, interviewing services, employment resources, how to build a
LinkedIn profile, career coaching services, etc. A big thank you to the following TRIHRA
volunteers who volunteered their time on VERY short notice: Brian Hartlep, Jessica
Gofforth, Tina Wallace, Rae Ann Parks, Julia Holdridge, Joyce Parsons, Patricia Dietz,
Keith Jakel, and Dianne Schaufenbuel.
Keith Jakel and Dianne Schaufenbuel explain available services
The TRIHRA
Newsletter is a
quarterly
publication.
Submission
deadline for the
Summer edition is
July 9, 2015
Jessica Gofforth and Rae Ann Parks listen to a dislocated worker
Page 4
April 2015
IowaWORKS/Employers Council of NE Iowa (ECI)/NICC
Peggy Murray
[email protected]
Title: Customer Service, Remember Me?
Presenter: Sheila Schmidt, Trainer
Date: May 7, 2015 from 9:00 am – 11:00 am
Location: NICC Town Clock Business Center, 680 Main St., Room 106A, Dubuque, IA
Cost: $49.00 per person
Description: Don’t forget to consider the customer while offering service. Easy, right? Then
why do we all have examples of poor customer service to share? Put the customer back into
customer service. The tone for a customer’s experience with your organization begins at the
first point of contact. Is that experience “good enough” or is it “outstanding”? This class helps
you identify the situations that are most challenging for your organization, and then determine
how you can better understand what drives customer demands, calculate the value of a
customer, and provide service that builds ongoing relationships with your customers.
Register: for Class #33653 by going to www.nicc.edu/solutions or call 563.557.8271 ext. 380.
Pre-registration is required.
Title: Coaching for Organizational Excellence
Presenter: Dr. Celina Peerman
Date: June 2, 2015 from 8:00 am – noon
Location: NICC Town Clock Business Center, 680 Main St., Room 106A, Dubuque, IA
Cost: $59.00 per person; HRCI credits have been applied for.
Description: If you enjoyed the “Coaching for Performance” class, this four hour workshop is
an opportunity to take a deeper look at coaching as part of your organization’s culture of
excellence. In the context of your industry or organization, you will start with a frank evaluation
of the culture and identify the factors that either support or hinder performance. This will be
followed by discussion and activities to illustrate the connection between the manager’s
leadership behaviors and his or her ability to develop stronger relationships with employees by
identifying and utilizing meaningful performance motivators. Critical conversations necessary
to facilitate high performance will be practiced and best practice recommendations will be
offered that can be applied to optimize performance excellence in your organization.
Register: for Class #37188 by going to www.nicc.edu/solutions or calling 563.557.8271 ext.
380. Pre-registration is required.
New job opening in your HR department? Are you
seeking a new challenge in the area of human
resources? Remember to check the TRIHRA website for
current openings!
http://trihra.shrm.org/careers
There is NO charge to TRIHRA members for advertising HR related opportunities. If you would
like to post a position on this site, visit the link above and click on the website administrator link.
http://trihra.shrm.org
SHRM & Iowa SHRM Updates
SHRM.org
Page 5
def-uh-nish-uhn
Remediation
Exciting New SHRM Member Resource!
SHRM Advocacy App
A strategy designed to
Download SHRM’s new advocacy mobile app to keep up with the latest in HR and
workplace policy and be a more effective advocate!
(“SHRM Advocacy,” free in app stores)
in an employee’s
Top 7 Reasons to Download and Use SHRM’s Advocacy App:
Immediately take action on alerts using SHRM-provided templates;
Easily connect to your state and federal lawmakers;
Join SHRM’s Advocacy Team ("A-Team");
Quickly submit lawmaker meeting or event feedback;
Engage with lawmakers and fellow HR professionals on social media;
View legislative information on key workplace issues;
Stay up-to-date on all legislative and agency proposals impacting the workplace - and more!
2015 SHRM Conference Schedule
-----------------
conquer a deficiency
behavior,
performance or skills.
- See more at:
SHRM.org
Nothing
surprises
me.
I work in
HR.
App Watch
TALENT MANAGEMENT CONFERENCE & EXPOSITION
April 27-29, 2015
Manchester Grand Hyatt
San Diego, California
ANNUAL CONFERENCE & EXPOSITION
June 28 - July 1, 2015
Las Vegas Convention Center
Las Vegas, Nevada
EMERGING LEAD(HR) CONFERENCE
October 7 - October 9, 2015
JW Marriott Hill Country Resort & Spa
San Antonio, TX
DIVERSITY & INCLUSION CONFERENCE & EXPOSITION
October 26-28, 2015
Boston Marriott Copley Place
Boston, Mass.
Memo is a free app
that lets employees
anonymously speak
their mind about
work. Employees
from some big
hitter companies
have reportedly
been using this app
to discuss working
conditions, their
“favorite” managers
and other issues.
Source: SHRM
Page 6
Top 10 economic
benefits of
workplace
diversity.
1.A diverse workforce
drives economic
growth.
2.A diverse workforce
can capture a greater
share of the consumer
market.
3. Recruiting from a
diverse pool of
candidates means a
more qualified
workforce.
4. A diverse and
inclusive workforce
helps businesses avoid
employee turnover
costs.
April 2015
Diversity Committee
Lori Stewart
[email protected]
Here we are again enjoying another Spring season! Like always, we Mid-westerners love the warmer
weather, variety of emerging blossoms, renewed energies and commitments and that wonderful feeling of
optimism and hope!
How many of us view Spring as a time to “mix things up”? Most of us typically entertain thoughts of more
color mixes in our flower beds; starting that yard project we’ve been putting off; committing to renewed
efforts and time to enjoy family and friends; and aren’t we going to at least double the amount of time we
spent on the golf course or river last year?
Take a moment if you would and parallel these thoughts with the concept of diversity. Is it time for you to mix
things up? Maybe we’ve become too comfortable with surrounding ourselves with people who are a lot like
we are. Or maybe the new team member who suggested something totally outside of the norm wasn’t made
to feel welcomed or valued for their contribution. Perhaps we’re just even set in our ways and because we’ve
been doing something the same way for so long, it would never occur to us to actually consider changing!
Most of us recognize the popular version of the Golden Rule, “do to others as you would have them do to
you”. Try a different thought process and consider Tony Alessandra’s Platinum Rule, “treat others as they wish
to be treated”. Yes, it takes more effort and sometimes, it’s downright painful to leave our comfort zones, but
it is truly through combining our unique individuality that we realize a stronger community, work environment
and enrichment through our combined experiences!
Stay tuned for our next quarterly report when we announce the new members of the Diversity Committee and
a small social event!
5. Diversity fosters a
more creative and
“We need to give each other the space to grow, to be ourselves, to exercise our diversity. We need to give each
innovative workforce.
other space so that we may both give and receive such beautiful things as ideas, openness, dignity, joy, healing,
6. Businesses need to
adapt to our changing
nation to be
competitive in the
and inclusion.”
— Max de Pree
economic market.
7. Diversity is a key
aspect of
Do You Know a Human Resources Superhero?
entrepreneurialism.
8. Diversity in business
ownership, particularly
among women of
color, is key to moving
our economy forward.
9. Diversity in the
workplace is necessary
to create a competitive
economy in a
globalized world.
10. Diversity in the
boardroom is needed
to leverage a
company’s full
potential.
Source: Center for
American Progress
Nominate the HR Superhero you know so they can be acknowledged and
recognized during the 2015 Iowa SHRM State Conference. Complete the
information below and email it to Sara Deich at [email protected]
by Friday, August 7, 2015. A member of the HR Heroes planning team will
contact the nominated HR Superhero for a photo to display at the conference.
Tell us about the HR Superhero
Name:
Title:
Company:
Describe what makes this nominee a Superhero:
If you had to summarize the HR Superhero in one word it would be:
Tell us about you
Name:
Contact Information (Email and phone):
How do you know this HR Superhero?:
Page 7
April 2015
Introducing: Go Membership Committee
DBQ
Mary Alice Schmitz
[email protected]
Spring has Sprung!
The TRIHRA Membership Committee spent the first quarter in 2015 focusing on membership renewals,
following up with everyone so we could get some updated membership numbers. We’ve also developed a
budget and goals for TRIHRA membership for 2015. As always, we stay committed to doing all we can to
ensure current and new members see value in TRIHRA membership!
Current Committee Members:
Mary Alice Schmitz – Chair
Go DBQ is a full guide
of what's happening in
Dubuque and the
surrounding area.
Whether you are a
visitor or a local, this
app has got what you
are looking for
including events,
dining, shopping, sightseeing and more! Go
DBQ is a great
resouces for recently
relocated new-hires.
Go DBQ serve the
following communities:
Dubuque, Cascade,
Dyersville, Bellevue,
Maquoketa, Galena,
Platteville
Sarah Yoder – Board Liaison
Karen Smith
Jeremy Roth
Kalli Bessert
Alyssa Kahler
Carrie Temperly
Sarah Goree
Joyce Parsons
Our committee, on behalf of TRIHRA, wishes to recognize and thank both Alexa Goss from Medical Associates
and Vivian Clemen from Fidelity for their many years of dedication to the TRIHRA Membership Committee.
Both will maintain their TRIHRA membership, but are taking a break from committees to focus attention on
other matters. Thank you Alexa & Vivian!
We are in the process of wrapping up the 2015 membership renewal process and we’ll report on current
totals more in the next newsletter. Keep in mind though, completing our renewal process doesn’t end the job
of our Membership Committee! We are always looking for new members to join TRIHRA, so please always
remember to share the TRIHRA membership opportunity with other professionals you meet.
We would like to welcome the following NEW MEMBERS to TRIHRA:
Ashley Barnes
Joshua Van Besien
Danielle Bright
Dr. Joanna Davis
Emalee Gerhards
Stacie Halverson
Sue Huschik
Patricia Hutchison
Kelli Klaas
Jackie Kuennen
Rae Ann Parks
Andrea Pierce-Kightlinger
Kelsey Potterton
Jan Powers
Sarah Sieglaff
Jennifer Stacey
Andrea Stelpflug
Amy Wagner
Cottingham & Butler
Loras College
Georgia-Pacific
Clarke University
Diamond Jo Casino
Kendall Hunt Publishing Company
A.Y. McDonald Mfg. Co.
Sedona Staffing Services
Mercy Medical Center
Kunkel and Associates
Sedona Staffing Services
Sisters of Charity
PSSI
Greater Dubuque Development Corp
Dupaco Community Credit Union
PSSI
PSSI
Woodward Communications, Inc.
If anyone is interested in joining our committee, or just wants to pass along membership ideas, please contact
a committee member. We wish everyone a wonderful and safe start to Spring!
http://trihra.shrm.org
HRCI Certification &
Professional Development
Raquel Burbach
[email protected]
Mark your calendars for upcoming SHRM Certification prep courses
4/25/2015 8:30 am CST - The ‘SmartStart’ Test Prep | HR Topics | $799
This 6 week course includes 12 hours of recorded subject area content, course workbooks with 900+
multiple choice questions and answers, audio flashcards, on-line ‘final exams’, and more!
If you are interested, the program can be reviewed at www.hrreview.com
May 4-6, 2015 | SHRM-CP/SHRM-SCP Certification Preparation |
Chicago, IL
This 3-day seminar is led by qualified and certified HR instructors,
providing a classroom environment, sample test questions and
period progress. The program fee includes a copy of the 2015
SHRM learning system.
Member: $1,395 | Non-Member: $1,670
SHRM Virtual Seminars: The virtual seminar delivery option allows real-time Q&As and chats between virtual
seminar participants, providing a dynamic virtual classroom experience. All virtual classes are recorded in
their entirety for viewing at your convenience. The program fee includes a copy of the 2015 SHRM learning
system
April 21 – June 4, 2015| SHRM-CP/SHRM-SCP Certification Preparation
Member: $1,395 | Non-Member: $1,670
May 5 – June 18, 2015| SHRM-CP/SHRM-SCP Certification Preparation
Member: $1,395 | Non-Member: $1,670
Register for your SHRM Prep course here!
Testing Dates and Deadlines
SHRM Certifications:
The late application deadline is April 17 for the May 1 – July 15 testing window and the late fee has
been waived.
Applications for the winter testing window are accepted between May 1 and October 16. Testing dates
for the winter testing window are December 1, 2015 – February 15, 2016.
Pathway Program:
If you are a current holder of an HR generalist certification including (PHR, SPHR, GPHR, HRBP, HRMP,
and IPMA-CP*), you are eligible for SHRM’s new certification (at no cost) by completing the
following three steps by December 31, 2015:
Sign the SHRM Code of Ethics.
Document that your current certification is in good standing.
Complete a 1 hour tutorial on HR competencies.
Once you complete this process, you will earn the new SHRM credential and begin a three-year SHRM
recertification.
Get started on your pathway today!
IMPORTANT Announcements
For 2015, our chapter, and SHRM state/national conferences will apply for HRCI and provide SHRM
credits for conference programs.
SHRM state/national leaders are not yet decided on whether they will continue to apply for HRCI credits
for 2016 conferences. No matter what the final decision is, members may still submit SHRM and
chapter sponsored programs for HRCI credits even without a pre-approved number.
Interested in Joining a Study Group?
I have heard from a few individuals and I am eager to get them connected with other members who are
preparing! If you are interested in getting connected with others who are studying for a certification, please
contact [email protected] and respond to the below questions.
Which exam are you interested in taking?
Have you scheduled an exam date? If not, do you plan on scheduling an exam for the 2015 windows?
Are you interested in a study group or do you prefer an independent study method?
Page 8
Google
Partners with
Mayo Clinic
Source: Healthcheck360
If you’re like many
people, the Internet is
often the first resource
you turn to when you’re
faced with a new ailment
or illness. Unfortunately,
not everything you read
on the Internet is reliable.
Google is trying to change
that. In early 2015,
Google rolled out a new
search-result format for
the 400 most frequently
searched health topics.
The new layout shows
reliable, vetted medical
information in an
illustrated box on the
right side of the searchresult screen, next to the
usual search-result list.
The box also shows up on
mobile devices. To
provide this
professionally approved
medical information,
Google teamed up with
Mayo Clinic and other
doctors to vet available
content and ensure that
information is accurate.
Remember, though, if you
do have a serious or
undiagnosed health
problem, a Google search
is not a replacement for
proper medical care.
Workplace Safety
Quick Tip:
To avoid electrical
hazards, OSHA
suggests using 3wire grounded
power cords that
meet USDOL
standards