Media Acceleration
Use Case: Enabling in Property Manager
Title Page
November 1, 2016
Akamai Technologies, Inc
Akamai Technical Support: 1-877-425-2832 or, for routine requests, email [email protected]
The Luna Control Center, for customers and resellers: http://control.akamai.com
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Akamai® Media Acceleration - Use Case: Enabling in Property Manager
Copyright © 2016 Akamai Technologies, Inc. All Rights Reserved.
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While every precaution has been taken in the preparation of this document, Akamai Technologies, Inc. assumes no
responsibility for errors, omissions, or for damages resulting from the use of the information herein. The information in these documents is believed to be accurate as of the date of this publication but is subject to change without
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Enabling MAE in Property Manager
Overview
Media Acceleration (“MAE”) lets Akamai customers enhance their applications using
innovative technologies on phones, tablets, computers and other devices. This effectively extends the “Akamai Intelligent Platform” into a user’s device and adds the
potential to dramatically improve the quality of the online user experience.
About This Document
This document describes how to enable MAE for your Property (domain) using the
Akamai Luna Control Center.
About the Beta Program
The Beta program for Media Acceleration will evolve over time to include multiple
technologies, on multiple platforms, as part of its modular architecture. In this phase,
we are targeting devices running Android, iOS, and tvOS, and performing high-quality video streaming over Apple HTTP Live Streaming (HLS) or Dynamic Adaptive
Streaming over HTTP (DASH), as well as downloads.
By participating in the Beta program, you have an opportunity to influence the technology that we expect will redefine the quality of online experiences.
Prerequisites
 During the Beta phase, MAE must be explicitly enabled on your contract (as a
“Trial Product”). Contact your Akamai Representative for details and assistance.
 Enable “Shared Certificate”. This enables secure, “HTTPS” transport for your
property.
 Modify your links so accessing users will reach the domain over “HTTPS” (rather
than “HTTP”).
 Recommended: Know the name of the applicable Property Manager Configuration. These configurations are established for the products that offer support for
MAE (for example, Adaptive Media Delivery). You will be editing this configuration to add MAE support.
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Enabling MAE in Property Manager
Enabling
1. If necessary, access the Luna Control Center:
https://control.akamai.com
2. From the CONFIGURE mega-menu, select Property:Application).
3. Select the Media Acceleration-supported application from the list (based on what
is available in your environment--for example, Adaptive Media Delivery or
Download Delivery).
4. Locate the applicable Configuration in the table and click its CONFIGURATION NAME.
5. Scroll down to the Manage Versions and Activations table, and open an editable version of the configuration (in the Actions column, click the Gear icon
drop-down and select “Edit New Version”).
6. A cloned instance of the configuration will load. Verify that the Security
Options item has “Shared Certificate” enabled.
7. At this phase, you can either Add a New Rule to the Property Configuration, or
Add a New Behavior to an Existing Rule:
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Media Acceleration - Use Case: Enabling in Property Manager. Proprietary and Confidential
Enabling
Add a New Rule
a. In the Property Configuration
Settings content panel click Add
Rule.
b. Input “media” in the Search
available rule field to filter
results, select Media Acceleration and click the Insert Rule
button.
c. In the new rule, perform both of the following:
• Remove the “If ” Criteria - Mouse-over the block to reveal additional
options and click the “x” icon.
• Enable the Media Acceleration Behavior - Ensure that the “Enable”
switch is set to “On”.
Media Acceleration - Use Case: Enabling in Property Manager. Proprietary and Confidential
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Enabling MAE in Property Manager
Add a New Behavior to an Existing Rule
a. In the Property Configuration
Settings content panel, locate the
and select the rule that will have
the new behavior added to it.
b. Click the Add Behavior button.
c. Ensure that the Available
Behaviors (by Category) dropdown to is set to ‘All”.
d. Input “media” in the Search
available rule field to filter
results, select Media Acceleration and click the Insert Behavior button.
e. Ensure that the Enable switch is set to “On”.for the newly added Media
Acceleration behavior.
8. Click the Save button to complete the process.
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Media Acceleration - Use Case: Enabling in Property Manager. Proprietary and Confidential
Appendix A: Akamai Technical Support
Step 1: Open a Support Case
If you have a technical problem or question that is not covered in this documentation, or requires immediate attention, the quickest means of communicating it is to
contact Akamai Technical Support (“AkaTec”) by opening a support case.
1. Access and login to the Luna Control Center:
https://control.akamai.com
2. Click the Support link in the top right corner of the interface.
3. In the OPEN A SUPPORT CASE pane, click the Report a Technical Issue
link.
4. Follow the prompts revealed to submit your issue.
Step 2: Contact Akamai Technical Support
The table below offers contact information that can be used to contact Technical
Support.
NOTE: Business support services are offered Monday - Friday, 7:30 AM - 8:30 PM.
Operations Technical Support
Phone (Toll Free, 24/7):
• 1 (877) 4-AKATEC (252832) - Click here for instructions on dialing toll-free outside the
United States
• Contact your Akamai Account Manager
E-mail
• [email protected] - For routine technical support issues
• [email protected] - For account assistance (resetting of passwords, setup of users, portal administration, etc.).
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Appendix 2: Akamai Technical Support
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Media Acceleration Property Manager - Configuration Guide. Proprietary and Confidential