New Queensland
Driver Licence
Visual confirmation of card authenticity
To visually confirm the authenticity of a card, there are a
number of obvious security features. Four of these features
include (1) the map of Australia (appears raised), (2) the
ghost image of the cardholder, (3) computer chip and (4)
digitised signature.
1
The Queensland Government has introduced
new licence, authority and proof of age cards.
The new cards
3
The Queensland Government began rolling out the following
cards from late 2010:
• Driver Licence
• Heavy Vehicle Driver Licence
• Adult Proof of Age Card (to replace the Card 18+)
2
4
• Marine Licence Indicator
• Industry Authority
All licensing and personal information that was on the face
of the laminated licence products remains on the face of the
new cards, with the cardholder’s residential address shown
on the back of all cards (except the Adult Proof of Age Card
where there is no address).
The driver licence is already listed as a Category A evidence
of identity document by the Australian Government
Information Management Office, which defines the classic
100 Point Check. The new cards continue to have this rating.
Why does Queensland need new licence,
authority and proof of age cards?
The laminated products became increasingly vulnerable to
tampering and fraud and needed to be replaced with more
secure technology. Relatively unsophisticated equipment
can create fake laminated licences, authorities and proof of
age cards which may be used to commit a range of crimes
such as identity theft or fraud, creating false identities,
purchasing age-restricted products and driving illegally.
More secure technology
The new cards provide higher security protection against
identity theft than traditional laminated or plastic magnetic
stripe cards. The key security features include a variety
of visual and technological security measures, such as
holograms and special inks to ensure they are difficult to
tamper with or duplicate, and also make it easier to identify
forgeries.
This image has been modified to highlight the security
features. It does not represent the clarity of the actual card.
Due to continuous improvements by the card manufacturer,
there may be slight variations in card appearance.
What are the benefits for business?
The cards are the most technologically sophisticated
licensing product in Australia, bringing Queensland up
to speed with its international counterparts. Businesses
benefit from increased assurance the card being presented
is genuine and the subsequent savings from a reduction in
fraud.
This technology is being adopted all over the world and is
successfully used in Australian passports and credit cards
such as those issued by most large financial institutions.
When can business expect to see the change?
Queensland started transitioning to the new cards in late
2010, and it will take between five and six years for all driver
licences and authorities to be upgraded to the new cards.
Some products do not expire, such as the Card 18+ and
will continue to be valid and used even after the transition
period.
What can business expect to see?
During the five-year transition period, your customers may
present either a laminate card or new card. Both products
are acceptable provided they are legitimate and current.
Product reference guide
The applicant should receivecards
their card in the mail within
Driver
Licence
14 days from the day their
application
is approved.
Product reference guide
New Cards*
Laminated cards currently in use
Driver Licence
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LICENCE NO.
Driver Licence
CITIZEN
JENNY
000 216 392
New cards*
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Conditions
Queensland, Australia
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LICENCE NO.
000 216 393
CITIZEN
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Queensland, Australia
AUTHORITY NO.
000 392 112
Driver and Rider Trainer
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30.08.15
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15.05.11
11.12.10
28.08.12
20.01.11
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Queensland, Australia
LICENCE NO.
000 392 216
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Queensland, Australia
Phone: 13 23 80* (during business hours)
*Due to continuous improvements by the card manufacturer, there may be slight variations in card appearance.
Please note:
the contents of this fact sheet are current as at September 2013
and are a guide only and cannot be used as a reference to a point of law.
* A local call charge if calling within Australia. Higher rates apply from
mobile phones and payphones. For international callers, please
phone +61 7 3405 0985.
Did not previously exist
*Due to continuous improvements by the card manufacturer, there may
be slight variations in card appearance.