community ambassadors
Issue twenty-eight — Autumn 2015
community corner
The newsletter for TELUS retirees and team members
Features
2
TELUS in our
communities
3 TELUS talk
4–9 Club updates
10 Lotteries
10 In memoriam
10 Calendar of events
11 Key contacts
Montreal TELUS Community Ambassadors Fabiola Belotte, Luc Barrette and Tanya Fernandes volunteering at
The Lighthouse, Children & Families for TELUS Days of Giving.
Thank you for giving back at
TELUS Days of Giving
What a difference 10 years makes
From May 15 to June 14, we made our biggest impact yet through TELUS Days of Giving. An
We received the
fewest CCTS*
complaints
4.4%
We have great
customer
satisfaction
We consistently
have the
lowest churn
1%
less
than
95%
incredible 17,849 members of our TELUS family gave their time and energy at more than 1,300
volunteer activities across Canada, continuing our legacy of giving and making the future a
little friendlier.
Here’s how we helped:
Introducing: Expect More
■■
715 bags of waste collected from river valleys, parks, and fields
For more than five years, we have been on a journey
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10,179 meals prepared or served to the homeless and those in need
to focus on our customers with everything we
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40,239 pounds of food sorted at food banks
do. In May, we launched a marketing campaign —
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6,822 trees and plants planted in parks and gardens
Expect More, which says we know Canadians have
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12,670 Kits for Kids assembled to provide school supplies to students in inner city schools
frustrations with their service providers, but they can
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5,834 Comfort Kits assembled for the homeless
expect more from TELUS because we are different.
■■
131,295 breast cancer ribbons tied for the Canadian Breast Cancer Foundation
It is an expression of the very real commitment we
■■
69 cans of paint used to enliven and refresh local community organizations
have made to our customers.
■■
42,574 books sorted for local book drives
We believe Canadians can expect more from TELUS
Enhancing our communities through collaborative art
because of how we obsess about customer service
Community beautification is a central theme of TELUS Days of Giving because of the important
and strive to improve, each and every day. Expect
role it plays in creating and sustaining vibrant and healthy neighbourhoods. In celebration of our
More isn’t just a slogan, or tagline. We’ve earned the
10th annual TELUS Days of Giving, we organized art rallies in Vancouver and Toronto.
right to talk about our service track record with the
happiest and most loyal customers of any national
Alongside Canadian artist Jason Dussault, more than 500 volunteers in Vancouver came
together to create a mural from mosaic tiles, which celebrates the outdoor diversity of the city.
In Toronto, more than 400 volunteers, led by Canadian artist Kristen McCrea, created a 125
foot painted mural that will leave a lasting legacy at the Scarborough Village Recreation Centre.
provider in North America.
In an industry people love to hate, we truly do stand
apart from our competitors. We have the best team,
providing the best service, and we have the fewest
New name, new look, same giving spirit
customer complaints of any national carrier in North
You may have noticed that TELUS Day of Giving was pluralized to read
America. This is our advantage — TELUS is different
TELUS Days of Giving this year. We made this change thoughtfully to more
— and it’s time to share it proudly, yet humbly, that
accurately reflect the work we do in our communities year-round versus just
Canadians should expect more from their service
one day. As well, to commemorate a decade of making a difference, we
providers, and they can expect more from us.
introduced a new TELUS Days of Giving logo and t-shirt design.
Thank you to everyone who offered their time and talents to serve our communities and help us
reach an inspiring milestone.
Page 1
Community Corner – TELUS Community Ambassadors
*CCTS: Commissioner for Complaints for
Telecommunications Services
TELUS in our communities
Making an impact
one day at a time:
TELUS International joins us
to give where we live
Dollars for Doers:
Recognizing your
volunteer efforts
In the spirit of TELUS Days of Giving, our TELUS
Our Dollars for Doers program
International team members were eager to roll up
underpins our give where we live
their sleeves and offer their hearts and hands to
philosophy. We are proud to reward
those in need around the world.
your efforts to help make a positive
difference in the communities where
Renovating a school at TELUS Days of Giving
we live and work.
in the Philippines
Please remember to record your 2015
On May 16, more than 2,000 team members,
volunteer hours and let TELUS reward
clients and partners rejuvenated Tenement
Elementary School in Taguig City, Philippines.
With 9,000 students in preschool to grade 6, it
is the second most populated grade school
in the city. In just one day, volunteers built a
kindergarten classroom, revitalized the gardens,
held a hygiene workshop for the children and
painted a large portion of the school – including a
colourful mural.
TELUS International Romania team members painting the
halls of Public School no. 136 at their third TELUS Days of
Giving in Bucharest.
Creating a butterfly effect
At TELUS Days of Giving in Bucharest, Romania
on June 6, Jeffrey Puritt, President of TELUS
International, talked about the butterfly effect. In
the theory: a small, seemingly insignificant event,
like the fluttering of a butterfly’s wing, can have
TELUS Days of Giving in Bulgaria
With a renewed environment comes renewed
energy and hope. On May 30, 150 team
members, partners and clients celebrated the
first TELUS Days of Giving in Plovdiv, Bulgaria
by rejuvenating the Social Services Complex for
Children and Families’ children’s house. They
refurbished the playground and gardens, outfitted
children’s rooms with new bedding and curtains
and resurfaced and repainted damaged walls.
They also brought in furniture, a television and a
foosball table.
good you do in your community.
We recognize that many team members
encouraging the 350 volunteers, he explained
Spreading the message at the first
you and your favourite charity for the
widespread impact on the weather, economy or
even an individual half way around the world.
Team members and retirees across the world
volunteer more than 50 hours in a year,
so we have changed our Dollars for
Doers program to acknowledge your
volunteer work with more grant options.
We are now providing differentiated
grant levels to support the Canadian
registered charity or non-profit sports
organization* of your choice, depending
on the total number of volunteer hours
you log in a calendar year. The new
recognition grant levels are:
are encouraged to consider this butterfly effect.
Maybe money raised will bring us closer to a
healthcare cure. Maybe a mural painted will
inspire a child to become an artist. Maybe the
change will be within you. It is difficult to say;
however, the one truth we can all agree upon is
that good grows from good. Let’s all continue to
give where we live.
Your total annual
volunteer hours
TELUS total
annual grant
50 hours
100 hours
200 hours
500 hours
$50
$100
$200
$500
To register your hours, log into the
Team TELUS Cares registration website
at telus.com/community/register,
Stepping up for a cure: TELUS Walk to Cure Diabetes
Every step counts in our efforts to improve the
more than 70 communities across Canada at
health of thousands of Canadians. That’s why
the TELUS Walk to Cure Diabetes. So far this
TELUS is committed to working with the Juvenile
year, we’ve raised over $400,000, and we’re
Diabetes Research Foundation (JDRF) as title
expecting to raise more than $473,000 by year
sponsor of its flagship fundraising event – the
end to support those living with this disease.
TELUS Walk to Cure Diabetes.
We hope to see you at next year’s Walk, taking
This year, more than 3,900 team members,
place on June 12, 2016 in most communities.
alongside friends and family came together in
Please visit jdrf.ca/walk for more information.
Are you a retiree with
20+ years of service to TELUS?
If so, you may qualify for our special wireless rate plans:
Talk and Text plan
$30/mo
Talk, Text and Data plan
$40/mo
If you are a registered Community Ambassador with a
minimum of 50 hours recorded through Dollars for Doers in
2014, an additional discount may apply.
Please email [email protected] or call
1-855-222-2128 for more information.
Page 2
Community Corner – TELUS Community Ambassadors
choose Dollars for Doers and follow
the steps to enter your hours and claim
your grant.
Please ensure you enter your 2015
volunteer hours and claim your grant
by December 31 at midnight (eastern).
This is a firm deadline; your volunteer
hours will automatically reset to zero on
January 1, 2016.
*To align with our overall giving strategy whereby
we allocate grants solely to Canadian registered
charities, 2015 is the final year we will offer grants
to non-profit sports organizations through our
Dollars for Doers program.
TELUS talk
Turning on the light:
Introducing TELUS Fibre
More than ever, Canadians want to be connected –
to each other, to business and government services,
to entertainment, and to the things that make
their lives more convenient. TELUS Fibre is our
strategy to bring our most advanced broadband
network directly to homes and businesses across
British Columbia, Alberta and Quebec.
TELUS Fibre will provide communities with
A conversation with Josh Blair:
How TELUS is
helping to transform
healthcare in Canada
lightning-fast Internet speeds, superior coverage
and exceptional reliability. It will also improve
quality of life and fuel economic growth by
building smarter, more connected cities.
In June, we announced a $1 billion investment
As Executive Vice-president of TELUS Health and TELUS International and President of
TELUS Business Solutions West, Josh Blair is on the go, leading 21,000 team members
across the globe and overseeing some of our company’s fastest growing and most dynamic
businesses. We spoke with Josh recently to learn more about TELUS Health.
to bring our state-of-the-art fibre optic network
to Edmonton over the next six years. Through
Why is TELUS in the healthcare space?
this investment, we will enhance Edmonton’s
Well over a decade ago, our President and
This means they get the care they
reputation for being an innovative city, and
CEO Darren Entwistle saw an opportunity
need without having to travel to visit
dramatically improve the way Edmontonians live,
for TELUS to leverage the power of
their care providers. It also means they
work and socialize in a digital world.
information and technology to deliver better
can identify health issues before they
health outcomes for Canadians for less
become life-threatening events. Thanks
money spent. It’s a natural extension of
to our partnership with the OTN, hospital
our strategic intent: unleashing the power
readmissions for participants have been
of the Internet to deliver the best solutions
reduced by 70 per cent and ER visits
to Canadians at home, in the workplace
are down by 76 per cent. We are also
and on the move. Today, we’re doing that
conducting similar trials in B.C. and seeing
by transporting, storing and supplying
great success there too.
We’re upgrading our infrastructure and
bringing TELUS Fibre directly to homes in pilot
communities across Western Canada and
Quebec. Visit telus.com/fibre to learn more.
TELUS leadership update
Following an extensive review by our Board of
Directors in August, Joe Natale stepped down as
President and Chief Executive Officer of TELUS.
healthcare information across health sectors
in a secure fashion. This is precisely what we
have done in the telecommunications sector
for more than 100 years.
Darren Entwistle, who resumed the role of
How are we making a difference?
President and CEO, called Joe a “highly talented
Our team of 1,700 TELUS Health team
executive who has left an indelible mark on
members, including many with medical
TELUS.” He shared, “Since joining TELUS in 2003
backgrounds, are progressing our three-
and through to his service as Chief Commercial
step strategy, starting with the first step:
Officer and Chief Executive Officer, Joe Natale has
build reach with Canada’s healthcare
been a tremendous leader for our company and a
providers. That means we’re striving to offer
dedicated champion for our many stakeholders.”
our electronic solutions to more doctors,
pharmacists, hospitals, governments,
U.S. travel plans? With U.S.
Easy Roam, talk is cheap
Unexpected fees or confusing bills are never
insurance companies and consumers.
Second, we are developing and offering
solutions that enable more collaboration
so that the consumer or patient is at the
centre of the health system and not having
welcome after a weekend vacation south of the
to navigate the various health sectors. Third,
border. That’s why we introduced US Easy Roam.
and most important of all, we want to deliver
As a TELUS customer, you can add US Easy
Roam to your device for just $7 per day, allowing
you access to the same minutes, text messages
and data from your Canadian rate plan.* Once
the feature has been set up, you won’t be charged
until you begin using your phone in the U.S.
Keep in mind, US Easy Roam is especially useful
for short trips. If you plan on visiting the U.S. for
longer, consider picking up a 30-day travel pass.
better health outcomes for Canadians.
Tell us about a few of our health solutions
that excite you most.
TELUS is taking part in a major initiative with
the Ontario Telemedicine Network (OTN).
Using our home health monitoring solution,
In Alberta, we’re partnering with the
provincial government to introduce personal
health records for all Albertans. And in
Quebec, we’re connecting pharmacies
across Quebec to the province’s drug
information system so no matter what
pharmacy you go to in Quebec, they
will have a common view of the different
medications an individual is using; this will
help to minimize possible complications due
to drug combinations.
What’s on the horizon for TELUS Health?
TELUS Health is playing an increasingly
bigger role in TELUS’ overall growth
strategy with annual revenue increases
in the low double digits. In the coming
months and years we’re going to focus
even more on making our healthcare system
more collaborative. We’re also getting set
to introduce new solutions, such as fall
detection monitors and other long-term care
solutions for older Canadians. As well, we’ll
soon be marketing our innovative wellness
solutions to other large Canadian employers.
As you can see, it’s a busy and exciting area
of TELUS with tremendous potential!
OTN is helping 2,500 patients manage
chronic conditions, including congestive
heart failure and pulmonary disease, from the
comfort of their own home.
To learn more about US Easy Roam,
visit telus.com/easyroam.
*Overage rates will apply if plan limits are exceeded. Please note that
you can only have either US Easy Roam or a US travel pass, but not
both on your device at the same time.
Page 3
Community Corner – TELUS Community Ambassadors
We believe in spirited teamwork
Community Ambassadors club updates
Edmonton
The Edmonton club was pleased to take part in TELUS Days of Giving and the TELUS Walk to Cure
Diabetes this year. When the Ronald McDonald House was in need of drivers, five Ambassadors stepped up
to volunteer. We also prepared and served lunch at a Habitat for Humanity build. When complete, this site
will house 64 families, making it the largest build in Canadian history. Several club members also assisted
Edmonton Community Ambassadors at the Habitat
for Humanity build site. From L to R: Peggy Davis,
George Gardiner, Jeanne Foster, Lanny Graham, Fran
Papworth, and Heather Hanson.
with Basically Babies, where layettes consisting of approximately 100 care items for newborns are delivered
Calgary Community Ambassadors helping prepare and
serve turkey dinners at the Mustard Seed. From L to R:
Glen Mabbott, Jeff Foss, Joanne Ramey, Cheryl Fraser,
Richard Milton, Margaret Reed, Josh Milton, Cate
Patterson, Lesley Ritchie, Jim Nicholls, Kelly Schieman
and Ken Cunningham.
Barrie Community Ambassadors volunteering at the Barrie Community Dinner. From L to R: Alisha Hogan, Kim Vey, Jenny
Buckler, Mavis Byrne, Bettina Anderson, Meredith Menard, Barb Bishop, Gisela Hess, Lorna Sheppard, Jessica Crowe, Heather
Decosse, Robin Hillman, Jacqueline Caulton and Michelle Harland.
Calgary
Here’s a quick snapshot of the activities
that have been keeping our Calgary
Ambassadors active for the first half of 2015.
In April, Easter baskets were filled and
distributed to Kerby Elder Abuse Centre,
Children’s Cottage and Brenda Stafford
House – transitional homes in the area.
During our April 8 meeting, we recognized
outgoing President Lesley Ritchie for her
many years of service and involvement with
different projects. Lesley will continue to
be a part of the executive as our Volunteer
Coordinator.
to families in need. We are looking forward to more great projects in the months ahead!
Barrie
Throughout the first half of this year, the Barrie club has
for Habitat for Humanity and our 2nd annual
made it easy for team members to perform acts of good.
community dinner where we fed hundreds of Barrie
We started with a drive to collect socks and Tim
residents in need.
Hortons’ coffee in Roll up the Rim cups for the David
One of our most unique fundraisers involved selling
Busby Street Centre. Next was our Prom Blitz, where
a piece of history for a good cause. Due to a site
team members donated gently used formal dresses
renovation, we had access to hundreds of steel
for local girls to wear to prom. One of our most
cabinets from TELUS House Barrie, which we sold
successful events was the Finding Them Homes
to team members and donated to local non-profit
bake sale for the OSPCA, where Andrea Cerswell,
groups. Team members who purchased the cabinets
Ashley Anderson and Jennifer Harboruk raised
were asked to nominate a charity to receive the
more than $600 to fund the shelter’s renovations.
proceeds. We have raised more than $1,100 so far!
TELUS Days of Giving exceeded our expectations
Barrie team members truly appreciate our efforts
with over 450 registered participants. Volunteers
to organize charitable giving and volunteer
were able to give where we live at events such
opportunities onsite, making it easy for them to
as our baseball tournament, which raised $2,500
positively impact the community.
In May, our members volunteered at the
annual Mother’s Day Run. Twelve volunteers
prepared and served 352 turkey dinners
at the Mustard Seed. For TELUS Days of
Giving, 25 TELUS team members and their
families filled 1,140 Kits for Kids, while 10
Calgary Ambassadors focused on sewing
sensory aprons.
Fifty-four members attended our annual
Stampede Luncheon in June, which proved
Atlantic Canada Community Ambassadors participating at the Dragon Boat event for SunSplash - Paddle in Paradise in Paradise,
Conception Bay for TELUS Days of Giving.
to be a successful event thoroughly enjoyed
Atlantic Canada
by everyone.
The Atlantic Canada Community Ambassadors
Most recently, our Ambassadors rallied together in
kicked off the year by participating in more than a
St. John’s, Newfoundland for the Sunsplash Paddle
dozen TELUS Days of Giving events across Nova
in Paradise – a dragon boating event that raises
Over the summer we will continue hosting
workshops to make sensory aprons, heart
pillows and various other projects. In
November, we will prepare and serve meals
at the Mustard Seed for our third time this
year. We will also be making arrangements
to volunteer at the food bank.
“Volunteers are the only human beings on
the face of the earth who reflect this nation’s
compassion, unselfish caring, patience, and
just plain love for one another.”
— Erma Bombeck
Scotia, New Brunswick and Newfoundland. This
funds and awareness for breast cancer research.
included preparing dinner for families staying at Ronald
This was our third consecutive year participating
McDonald House in St. John’s, helping sort food for
and we are pleased to share that our team placed
Feed NS in Halifax, painting and gardening for Saint
first, and raised nearly $800 for an amazing cause.
John the Baptist/King Edward School in Saint John,
and preparing the gardens and greenhouses at
Greener Village Community Food Centre in Fredericton.
Assembling Comfort Kits and Kits for Kids has also
kept us busy this year, with distribution to programs
such as the women’s shelter in Pictou and What
Kids Need in Moncton.
We have a passion for growth
Page 4
Community Corner – TELUS Community Ambassadors
We are now looking forward to the fall and our
annual Coats for Kids drive in Moncton, as well
as our Moment in Time photo shoot at the IWK
Children’s Hospital in Halifax.
Community Ambassadors club updates
Fraser Valley Community Ambassadors volunteering at the pledge booth at the annual TELUS Walk. Back row, from L to R:
Jessie Wong, Noreen Gunn, Linda Jackson, Lori Humphrey, Sherry Heron, Bob Heron, Irene Durupt and Paul Bruyneel. Front
row, from L to R: Sharon Andronik, Sandy Johnson and Jim Turnbull.
South Island Community Ambassadors at the TELUS Days
of Giving Kits for Kids event.
Fraser Valley
South Island
The Fraser Valley club has kept busy throughout
■■
the summer and this momentum will continue
into the fall. Some highlights include:
■■
Participating in TELUS Days of Giving at
Surrey Athletic Park, where volunteers helped
with edging, cleaning, garbage collection and
maintenance.
■■
Achieving a record number of 75 old and new
members in attendance for our semi-annual
luncheon at Newlands Golf & Country Club.
■■
Serving meals at Holy Trinity Church, the
Salvation Army in New Westminster and at the
Langley Food and Friends program.
■■
Volunteering at golf tournaments benefiting
the Eagle Ridge Hospital Foundation,
NightShift Street Ministries and Canuck Place.
We also provided volunteers for the Ladies
Professional Golf Association (LPGA).
■■
Volunteering at community events, including
the TELUS Walk to Cure Diabetes, Walk for
Muscular Dystrophy, Aldergrove Fair, Langley
International Festival and bike rides: Wheel 2
Heal, Giro di Burnaby and Ride Don’t Hide.
■■
Packing donated goods for delivery to Haiti
Since January, the hardworking Ambassadors
through Canadian Food for Children
of our South Island club have supported many
Making fidget quilts for Alzheimer’s disease
different initiatives, including:
and dementia patients.
■■
Donating $1,000 to the Surrey Food Bank in
■■
support of its Tiny Bundles program, which
helps young mothers purchase formula, food,
■■
for the Blind to support six children at
Supporting safety pedal car training for
children at Tom Thumb Safety Village
clothes and diapers. Another $1,500 was
donated to the Canadian National Institute
Serving meals to the homeless through
Central Baptist Church
■■
Providing road and event marshals at the Oak
Bay Marathon
summer camp.
■■
Organizing our South Island garage sale
can collections, as well as knitting and sewing for
■■
Organizing a food drive for the Mustard Seed
various causes. Our book sales are held once a
■■
Volunteering at Help Fill a Dream’s Taking it to
Ongoing activities include book sales, bottle and
month at the Brian Canfield Centre, 6th floor. To
donate yarn, fabric or books, please call Linda
Jackson at 604-461-9892.
The Fraser Valley Club meets on the 4th Tuesday
of the month at the Centennial Centre, 65 East
6th Avenue, New Westminster at 11:30 a.m.
Upcoming meetings will be held in September,
October, November, February and March.
the Streets hockey challenge
For TELUS Days of Giving, we served dinner at
the Salvation Army and assisted with registration
at the TELUS Walk to Cure Diabetes. Our major
project involved refurbishing Scout House. A
great team effort helped us get the interior
painted in just one day. Lastly, our volunteers
filled 700 Kits for Kids.
The two charities of choice for our South Island club
this year are Friends of Living and Learning through
Loss, and Together Against Poverty Society (TAPS).
Proceeds from our June garage sale will be
directed towards these worthy organizations and
we have plans for more fundraising activities to
benefit these causes in the fall.
Upper Island Community Ambassadors at their Kits for Kids event. From L to R: Tresa Falk, John Falk, Colin Medham, Joyce
Vaughan, Marie Watson, Kirsten Jeffrey, Tricia Cromer, Pat Chappel, Mary Smith, Hans Urdahl and Harvey Chappel.
On July 15, we were fortunate to come together
and celebrate our efforts as a team at our
Upper Island
Summer Social.
Our Upper Island Ambassadors had a wonderful time at the 10th annual TELUS Community
Ambassadors convention in Vancouver. Earlier this year, we prepared and delivered baby bags to
hospitals in Comox and Campbell River. We also organized a spring luncheon for our members in
Courtenay. In June, we filled and delivered 240 Kits for Kids to three school districts in our area. We are
looking forward to enjoying more great activities through the remainder of the year, including our annual
We are also excited to have five new team
members join our club to make a difference: Sarah
Monaghan-Covacic, Rose Winkel, Theresa Wood,
Sarita Sall and Ashley Miller. Welcome aboard!
Christmas dinner, which is always well attended.
Central Island
The first half of 2015 has kept our Central Island
supplies to assemble baby starter kits for the
Thank you to everyone who worked so hard on
Ambassadors busy. This spring, we supplied
maternity ward at Port Alberni Hospital.
this project. We are excited to continue making
groceries and served meals to 315 guests at the
Nanaimo Salvation Army. We also distributed
250 Comfort Kits onsite to those in need. Our
volunteers were appreciated with big smiles and
warm thanks for their efforts.
During TELUS Days of Giving, we tackled our
biggest project ever – painting the exterior and
interior of the Port Alberni Youth Centre. More
than a dozen volunteers traveled from Nanaimo
to help with painting, including our Port Alberni
Our knitters have been working hard, producing
Ambassadors, youth centre volunteers and 14
200 hats and eight lap blankets. In addition, we
students from China. Lots of hard work and a few
made fleece baby blankets and collected other
paint mishaps made for a fun-filled day.
Page 5
an impact in the months ahead.
Community Corner – TELUS Community Ambassadors
The Central Island Community Ambassador executives
together at a social event. From L to R: Stan Cameron,
Shirley Worrall, Glen Husband, Nancy McGuire, Karen
Conway and John Conway.
Community Ambassadors club updates
Kamloops
Kootenay East
The Kamloops club has kept busy with
The East Kootenay Ambassadors have had
On May 9, we held our annual children’s festival,
activities this year; stuffing and sewing
a busy year so far. In March, we presented
which turned out to be a very successful event.
Heart Pillows, filling Kits for Kids and
the Salvation Army with a $200 donation in
Several volunteers came together to help man
sorting books for our three book sales. A
recognition of its well-coordinated efforts
the garden club and baby tents.
few Ambassadors also served as judges
to provide emergency shelter services to
residents who had been evacuated from an
unsafe building.
During TELUS Days of Giving, 40 Ambassadors
contributed more than 123 hours to make
an impact in our community. Our volunteers
organized a garage sale, helped at the SPCA
and assisted with housecleaning, weeding
at the Kamloops Thompson Regional
Heritage Fair. This is a particularly
enjoyable event where we assist with
evaluating projects developed by
students from grades 4 through 8.
and trimming at the Cranbrook History Centre
(formerly Cranbrook Railway Museum). We also
filled an impressive 392 backpacks for Kits for
Kids! Finally, we participated in the Sam Steele
Days parade with two Ambassadors vehicles.
More than 40 people attended our Ambassadors
picnic and barbecue in June, which included a
Kootenay East Community Ambassadors at their
garage sale on May 30 for TELUS Days of Giving.
Back row, L to R: Les Radcliffe, Ray LeClair, Bud
Lees, Lynne Maffioli, Jean Lees and Char Rothwell.
Front row, L to R: Connie Radcliffe, Isabel Thouret and
Edith LeClair.
lawn dart tournament where Edith Leclair and
Jean Lees placed first. A great time was had by
all. Thanks to Dave and Marilyn Cummings for
being such wonderful hosts.
Kamloops Community Ambassadors at their
garage sale fundraiser in June. All proceeds went
to the Cache Creek flood victims. From L to R:
Kathy Gage, Sat Motokado, Sharon Robb, Al
Yelland, Jennifer Ebenstiner, Irene Anderson
and Derry Appleton.
Throughout TELUS Days of Giving we
had several projects on the go. To
start, we built a new fence for a lowincome housing complex and we plan
on painting it later this fall. Our volunteers
also donated and planted flowers to
beautify the Kamloops Hospice. At
the New Life Mission, we sponsored,
West Kootenay Community Ambassadors at their TELUS Days of Giving event filling Kits for Kids. From L to R: Bette Craig,
Harvey Craig, Margaret Thast, Isabel Wiese, Gordon McGregor, Dave McMichael, Jean Peloso, Marge Witton, Laura McMichael,
Lloyd Serediuk, Shirley Boyes, Cyndi Sarton, Donna Johnson, Holly Hasenkox, Dianne McGregor and Pat Springman.
members at the TELUS Walk to Cure
Kootenay West
Diabetes.
The West Kootenay club has been busy since
We organize various fundraisers throughout the
the 2015 TELUS Community Ambassadors
year to raise money for our annual L.V. Rogers
Convention & Gala. At our May meeting, we
bursary – a $1,000 scholarship awarded to a
honoured and celebrated Holly Hasenkox for the
graduating high school student, with first priority
Volunteer of the Year award she received at the
given to students related to a current or former
Convention.
TELUS team member. This year, the bursary was
We had two projects for TELUS Days of Giving
this year – Kits for Kids and a garage sale.
prepared and served a meal to those
in need. We also joined our fellow team
awarded to Ryan Lewis, son of current team
member Scott Lewis from Nelson.
Eighteen volunteers filled 260 Kits for Kids with
In July, our Ambassadors delivered 420 meals
school supplies to be distributed throughout the
through the Meals on Wheels program in Nelson.
West Kootenay and Boundary school districts.
Special thanks to Jean Peloso for organizing
Twenty volunteers contributed to our garage sale
and scheduling the volunteers. For the remainder
in June, raising $820 to be put towards our 2016
of the year, we have plans to continue making
L.V. Rogers bursary.
Comfort Kits and baby bags.
In June, we donated the proceeds from
our garage sale and book sale to the
Cache Creek flood victims fund. We were
pleased to present them with $1,500,
making the garage sale one of our most
successful activities to date. Finally, we
sponsored the YMCA Twoonie Toss with
a matching donation.
For information on volunteer
opportunities, please contact Jennifer
Ebenstiner at 250-573-3528.
Please forward any newsworthy items
to Al Yelland at 250-374-5478.
Medicine Hat
The digital revolution has not only changed communication and entertainment, it has also changed
the way buyers look for sellers. Increased Internet usage has led to the decline of print phone book
sales. The Yellow Pages office in Calgary maintains a library of Alberta phone books dating back
100 years and was recently considering how to showcase them. The Medicine Hat Ambassadors
helped secure, transport and donate the entire collection to the Medicine Hat Genealogical Society
for usage and safekeeping. We are proud to have preserved a 100 year history of communications
and business in Alberta.
In April, our Ambassadors came together to clean-up the courtyard at Good Samaritan Society
South Ridge Village. This charity provides quality care to the elderly and the physically and mentally
challenged, enabling them to experience an optimum quality of life. Volunteers brought perennials
Medicine Hat Community Ambassador Rick Brown (right)
presenting a phone directory from the historical collection
of phone books to Clark Lang from the Medicine Hat
Genealogical Society.
Page 6
and shrubs from their own yards to share. Adding some annuals was an easy task, but the
real work required hands and knees in the dirt for weeding, splitting perennials, shrub trimming,
planting and fertilizing. With over four hours and 14 participants, it truly was a day of giving.
Community Corner – TELUS Community Ambassadors
Community Ambassadors club updates
Okanagan Community Ambassadors volunteering at the Vernon Jubilee Hospital. Back row, from L to R: John Collins, Jordy Koenig, Doug deJong, Roxanne deJong, Wannetta Briggs and
Marg Bailey (from the Vernon Hospital Foundation). Front row, from L to R: Melanie Collins, Jodi Jenkins and Steve Jenkins.
Okanagan
TELUS Days of Giving in the Okanagan provided
Central Okanagan (Kelowna, Winfield, Peachland
Muscular Dystrophy and Walk to Fight Arthritis. We
many volunteer opportunities for our Community
and West Kelowna)
have also kept busy assembling Kits for Kids and
Ambassadors.
■■
Canada by sorting and distributing shoes for
Here are a few highlights:
North and South Okanagan (Vernon, Armstrong,
the needy
■■
Serving meals at a soup kitchen in Penticton
■■
Painting the gazebo and beautifying the
garden at Vernon Jubilee Hospital
Ottawa Community Ambassadors at the Ottawa Mission
lunch in honour of Jayne MacDonald. From L to R:
Jayne’s brother Mike Weir, Lynn Haddad, Michelle Dupuis,
Jayne’s son Gregory Gough, Terry Wright, Ottawa Mission
chef, Chantal de Chevigny, Jayne’s sister-in-law Jennifer
Weir, Karen Ouellette, Francine Vien, Natalie Reesal,
Heather Ouimet, Josee Bertrand, James Fraser, Emily
Sandwell, Jayne’s sister Lori Weir and Tom Donohue.
Assisting at the Fat Cat Children’s Festival and
Boyd’s Autobody’s Father’s Day Car Show
Salmon Arm, Penticton, Summerland and Osoyoos)
■■
Providing ongoing assistance to Shoe Bank
■■
Supporting Westside Daze during the Canada
Day long weekend in West Kelowna
sewing and knitting for various groups.
To recognize the efforts of our hardworking
Ambassadors, we organized a thank-you tea for
sewers and knitters, as well as a thank-you barbeque
for all volunteers. Both events were very well-attended.
Finally, we want to extend our warm congratulations to
In addition, our Ambassadors participated in the
Barb Hansen, who was selected as our Volunteer
TELUS Walk to Cure Diabetes, MS Walk, Walk for
of the Year for the Okanagan.
Montreal Community Ambassadors volunteering at L’Itinéraire for TELUS Days of Giving.
Ottawa
Montreal
This past March, our Ambassadors assisted
Our Montreal Community Ambassadors have
with the Univeristy of Ottawa Heart Institute
kept busy over the last few months lending a
supplies, in addition to those used for
Telethon. We also participated in the Best
hand in our community. Each member of the
Kits for Kids
Buddies ‘Read All About It’ program
executive team drives an activity and generates
to support people with intellectual and
visibility and momentum while building synergies
Army for its back to school event in August
developmental disabilities.
with TELUS Quebec Marketing, TELUS Health
with help from our fellow Ville Saint-Laurent
and the TELUS Marketing Communications team.
team members
On March 26, our club sponsored lunch at the
Ottawa Mission in honour of our dear friend
Some highlights include:
and colleague, Jayne MacDonald. Several
■■
Assisting the TELUS Montreal Community
of Jayne’s friends and family joined us to
Board to surprise local organizations with
volunteer. Jayne would have been proud to
grants and a Montreal Alouettes football game
see the continued support for a cause that
in the TELUS suite
was very dear to her, and to all of us as well.
Our fundraising breakfast in June proved to
be great success, raising over $1,000 for
Refuse2Lose Team Bryce. Funds collected
■■
Knitting more than 500 preemie toques
■■
Holding our Valentine’s Day lunch at
the L’Itinéraire
■■
by raising more than $5,400 and collecting
were put directly towards the Candlelighters
Suite Seats program, which offers a special
suite at Canadian Tire Centre to children (and
their families) battling cancer, allowing them
to escape the stress and safely experience
Supporting the Montreal Women’s Centre
Christmas gifts
■■
Answering calls to raise funds during the
■■
■■
Organizing donation drives to collect school
Supplying 175 Kits for Kids to the Salvation
■■
Participating in a Zumbathon to raise funds for
■■
Assembling and donating care items for
cancer research
L’Itinéraire as part of TELUS Days of Giving
■■
Joining thousands of Montrealers on June 20
for the Walk for Montreal to celebrate the
inauguration of the McGill University Health
Centre’s (MUHC) new site
Look out for upcoming opportunities to volunteer
at Montreal’s first ever mobile clinic serving the
homeless run by Doctors of the World Canada in
partnership with TELUS Health.
annual Opération Enfant Soleil telethon
■■
Sorting food items at Moisson Montreal
the excitement of an Ottawa Senators game
or a concert.
Page 7
We have the courage to innovate
Community Corner – TELUS Community Ambassadors
Community Ambassadors club updates
Quebec City
Our Quebec/Beauce club is off to a good start
in 2015 with more than 110 active members.
In the months ahead, we have several activities
planned to continue our community outreach
and support recruitment.
The Convention in Vancouver in the spring
gave us a chance to get acquainted with
our national colleagues and learn from their
Prince George Community Ambassadors at the TELUS Days of Giving Kits for Kids event at the Cowart Road office.
experiences and ideas.
Prince George
Fifteen Ambassadors assisted with a
The first half of 2015 saw our Prince George
■■
Community Ambassadors volunteering at events,
fundraising and using our many talents to create
more than 100 people at St. Vincent de Paul
■■
■■
Selling hot dogs in January and May. Nearly $400
from our January sale was donated towards
the medical expenses of a Quesnel team
member’s daughter, who was diagnosed with a
■■
■■
shelter packs for evacuee situations
and tying pink ribbons for the Canadian
Breast Cancer Foundation
Delivering Comfort Kits to people evacuated
from their homes due to forest fires
■■
more than $500, which we donated to JDRF.
Filling 600 Kits for Kids, assembling
Raising funds for Parkinson Society Canada
by raffling two quilted table runners
life threatening disease. Our sale in May raised
■■
Manning the registration and volunteer tents at
the TELUS Walk to Cure Diabetes
care items for members of our community. Some
of our initiatives included:
Purchasing food and serving breakfast to
Harlem Globetrotters event benefiting
World Vision on April 11.
During TELUS Days of Giving, our volunteers filled
120 Kits for Kids, which were delivered to the
school board in Quebec City. We also assembled
100 Comfort Kits for La Maison des Femmes de
Quebec, a women’s shelter.
Ongoing activities, include: holiday stockingss,
In June, we organized a barbeque to promote
stuffing Heart Pillows, collecting and returning
our Ambassadors club at the Quebec City TELUS
bottles and cans, and creating and delivering
building. More than 40 guests attended and we
baby bags and knitted knockers
successfully recruited 21 members as a result.
We thank all of our volunteers for their hard work
and look forward to achieving more wonderful
things during the remainder of the year.
Stay tuned for information about additional
events we have planned for the fall.
If you would like to share your ideas for how
we can do more to make a difference in our
community, please contact one of our club’s
executive members.
Rimouski
Two of our club’s most impactful events of the
year took place during TELUS Days of Giving
— our annual garage sale and packing Kits for
Kids. This year, our garage sale was held at the
St-Pie-X Community Centre. We sold a variety
of items donated by TELUS team members,
allowing us to raise $1,250 for L’arbre De Vie De
Rimouski, the charitable organization selected
as our 2015 beneficiary. Our Ambassadors also
filled 400 Kits for Kids, and knitted more than
50 pairs of mittens. These supplies will help give
disadvantaged children in Montmagny a great
start to their school year.
Rimouski Community Ambassadors at the TELUS Days
of Giving Kits for Kids event. Back, from L to R: Katerine
Lagacé, Line Samson, Jean-François Fortin, Suzie
Boucher, Georgette Canuel, Amélie Otis, Tonia Byram
and Marlene Imhoff. Front: Maxime and Cédric Dubé.
Québec TELUS Community Ambassadors volunteering at Défi
du Cap-Blanc during TELUS Days of Giving in Quebec City.
Red Deer
“Do good. Have fun.”
The TELUS Community Ambassadors of Red
Deer (TCARD) have continued to do good and
have fun throughout the first half of 2015.
Some of our activities include:
■■
Red Deer Loaves and Fishes: Loaves and
The Red Deer Community Ambassador executives. From L to R: Blaine Ritchie, Ian Savoury, Rick Vermeulen, Tim Mearns,
Wes Reed, Garner Kolybaba and Marion Cowan. Missing: Tom Parker and Margaret Sheffield.
■■
Walk a Mile in Her Shoes International
■■
TELUS Days of Giving: Four of our
Fishes is a registered, non-profit organization
Men’s March: This event saw five of our
volunteers manned a checkpoint station
that provides services, programs and
Ambassadors (Tim Mearns, Darryl Armeneau,
at Ponoka’s Capital One Race for Kids,
solutions to minimize the suffering associated
Rick Vermeulen, Garner Kolybaba and Ian
benefiting the local Boys and Girls Club. In
with addiction, homelessness, crisis, trauma,
Savoury) raise awareness about the serious
Red Deer, our Ambassadors participated
abuse (be it physical, mental or substance
causes, effects and remediation of sexualized
in a beautification project for the Women’s
related) and loneliness. TCARD volunteers
violence against women by literally walking
Outreach Centre. We also assembled
help support Loaves and Fishes every
for a mile in women’s high heel shoes. Our
more than 350 Kits for Kids. Community
month by preparing lunches and snacks for
Ambassadors raised $655 for women’s
awareness and engagement was prominent,
elementary, middle and high school children
outreach, and were left sympathizing with
shown by the great volunteer turnout we had
who might otherwise go without.
every lady who has ever worn high heels!
for all events.
Page 8
Community Corner – TELUS Community Ambassadors
Community Ambassadors club updates
Toronto East Community Ambassador executives at the
10th Annual TELUS Community Ambassador convention.
From L to R: Andrew Gemon, Monica Winger, Dessie
Fanfair, Mike Gillis and Zelma Kelly.
Sunshine Coast Community Ambassadors at St. Bartholomew Church Hall in Gibsons packing Kits for Kids. From L to R:
Vera Askew, Elaine Gibb, Sheila Carlson, Mary Carter, Colin Woods, Joanne Woods, Greg Carter, Grieg Soohen, Bill Liddell,
Betty Downs, Manjit Kang, Mike Comerford and Wayne Roy.
Toronto East
Sunshine Coast
We held our annual Youth Outreach Movement in
TELUS Days of Giving at the Botanical Garden
We assembled 300 Kits for Kids this spring, which
May, where disadvantaged youth are encouraged
has become an annual tradition for our
we distributed to schools from Langdale to Powell
to lead healthy lifestyles and reach their full
Sunshine Coast club. Each year, more than 20
River. The school administration was incredibly
potential through a day of empowerment and
Ambassadors and Botanical Garden volunteers
grateful and will ensure the kits are donated to
relationship building. As well, our club was proud
help weed and clean-up the vegetable garden.
families with the greatest need. We also supported
to host the Big Bike Ride at Consilium Place,
Our efforts support a great cause with more
TELUS WISE at the Children’s Festival & Duck Pluck.
where team members raised more than $8,300
than 1,000 pounds of produce from the garden
To earn a TELUS critter or activity book, children had
for the Heart and Stroke Foundation.
donated to the local food bank each year.
to answer a question about how to stay safe online.
Our Toronto East Ambassadors also assembled
Supporting the food bank is a common theme
and donated:
for our Ambassadors. For several years we have
This was a fun way to educate children and parents
on Internet safety and our TELUS WISE program.
300 Kits for Kids to UW Durham and
been lending a hand at St. Bart’s Food Bank by
Our annual summer barbeque was held at the
Tropicana Community Services
collecting and delivering donated goods from
Georgia Mirage in Gibsons this year. It was a
■■
110 Comfort Kits to Nellie’s Shelter
a store in Gibsons. As well, once a month our
great opportunity to get together and recognize
■■
11,000 pink ribbons for the Canadian Breast
volunteers take the Community Ambassadors van
some exceptional volunteers, particularly Greg
Cancer Foundation
to Burnaby where we stock up on goods from
and Mary Carter and Mieke Kang, for their service
Costco for distribution to families in need.
to our club and elsewhere in the community.
■■
The summer will conclude with our Leadership
Congratulations!
Dunk Tank event in August as part of the United
Way fundraising campaign.
Toronto Community Ambassador Samantha Gadsby
working at the candy bar fundraiser at the Duly Noted
benefit concert in support of the United Way.
Vancouver Community Ambassadors preparing Kits for Kids backpacks for TELUS Days of Giving. From L to R:
Carol Jang, Patti Armstrong, Marg Clark, Diana Furlan, Carrie Harding, Bobby Farr, Phil Clarke, Sue Clarke and
Brian Peacock.
Toronto Central
Vancouver
Our Toronto Central club was pleased to organize
The Vancouver Community Ambassadors
We would like to extend special
a candy bar fundraiser at the Duly Noted benefit
had a productive spring. Some of our
congratulations to Joyce Burrett and Doris
concert. A colourful assortment of candy creatively
accomplishments include:
Millen, our Vancouver volunteers of the year.
displayed to suit the concert theme of Sunglasses
at Night delighted guests of all ages. We donated
100 per cent of the proceeds to Jessie’s — The
June Callwood Centre for Young Women, which
nurtures the development of pregnant teenagers,
young parents and their children.
■■
Union Gospel Mission
■■
■■
Participating in the TELUS Walk to Cure
Diabetes, Walk for Muscular Dystrophy
and the Heart & Stroke Big Bike event
■■
Helping direct traffic for the Giro di
Burnaby pro-cycling race
support of the TELUS Walk to Cure Diabetes.
■■
Assisting Canuck Place and JDRF with
various tasks
The remainder of the summer saw our club
organizing volunteer recruitment for the David Foster
Selling daffodils and pins for the Canadian
Cancer Society
The popular sweets were also sold to team
members at 25 York Street with our candy cart in
Serving meals at the Salvation Army and
■■
Filling and distributing Comfort Kits and
Kits for Kids
Foundation Miracle Gala and Concert in September.
■■
Assisting at golf tournaments benefiting
Arts Umbrella, PGA Canadian Open,
Boston Pizza Foundation and Canuck
Place
■■
Hosting a bake sale to fundraise for our
club’s community service organizations
Page 9
Community Corner – TELUS Community Ambassadors
Joyce volunteers her time working at the
lottery desk in the TeePee store, assisting at
the Richmond cat shelter and gardening at
Canuck Place. Since retiring in 1986, Doris
has volunteered weekly at the lottery desk
and has become involved with the club’s
stamp program, benefiting the cancer clinic
and Pacific Assistance Dog Society.
Our club is looking for talented bakers and
crafters to participate in our Christmas
Craft Fair at the Brian Canfield Centre on
November 4. We are also canvassing for
gently used musical instruments for the St.
James Music Academy, as well as gently
used bedding for Downtown Community
Court. For more information about these
initiatives and how to donate, please contact
Barb Ferro at 604-731-0304 or Bobby Farr
at 604-323-4402.
Team member Pay Day
Lottery winners
Calendar of events
Dollars for Doers deadline
Paper form: November 13, 2015
Online registration: December 31, 2015, Midnight EST
Alberta
March 19 April 2 April 16 April 30 May 14 May 28 June 11 June 25 July 9 July 23 August 6 August 20 Derek Wurban Thomas Tang Carla Trigiani Bruce Mathewson Jo-elle James Rakesh Bodar Tiina Jansen Joe Polo Brian Lywin Thomas Wong Dale Berreth Beata Michaels Leduc Edmonton Calgary Edmonton Calgary Edmonton Edmonton Edmonton Calgary Calgary Calgary Calgary $4,600.50
$4,606.50
$4,635.00
$4,647.00
$4,666.50
$4,641.00
$4,645.50
$4,635.00
$4,657.50
$4,651.50
$4,638.00
$4,629.00
British Columbia
March 19 April 2 April 16 April 30 May 14 May 28 June 11 June 25 July 9 July 23 August 6 August 20 Dianne Albrecht Clayton Oudt Myron Woroch Nicole MacLellan Norman Leffler Elaine Olivier Leta Presta Steven MacMillan John Macleod Tom Lensink Kat Marinescu Elisa Pitt Burnaby $6,645.00
North Vancouver $6,648.00
Burnaby $6,676.50
Vancouver $6,685.50
Abbotsford $6,702.00
New Westminster $6,687.00
Abbotsford $6,706.50
Victoria $6,711.00
Kamloops $6,720.00
Burnaby $6,736.50
Burnaby $6,745.50
Prince George $6,712.50
50/50 Retiree Lottery
winners
Alberta
March 19 April 30 May 28 June 25 July 23 August 20 Wayne Gutfriend Margaret Barber Catherine Brown Shirley Waldroff Gertrude Groeneweg Jeanne Foster Medicine Hat Calgary Sherwood Park Calgary Edmonton Edmonton $2,226.00
$2,242.00
$2,244.00
$2,252.00
$2,260.00
$2,274.00
Wren Torgerson Gary Church Eric Klassen Roland Vardy Lori Humphrey Doreen Cooper Kelowna Surrey Canim Lake Burnaby Langley Richmond $1,782.50
$1,780.00
$1,790.00
$1,790.00
$1,782.50
$1,785.00
Amy Neen Mark Walter Bryan Glen Gunn Darlyne Shane Norm Shier John Arrowsmith Duncan Richmond Cranbrook Campbell River Nanaimo Coquitlam $1,202.50
$1,202.50
$1,067.50
$1,077.50
$1,080.00
$1,080.00
2015 holiday luncheons and dinners
Calgary
Penticton
Wednesday, December 2
Centennial Legion Branch #285, Calgary
Doors open at 11:30 AM, Lunch at 12:30 PM
Tickets are $15 and available at:
Elbow Park Exchange, 3601 7A Street SW
Mondays and Wednesdays from
October 19 to November 4, 10 AM to noon
Contact: Wendy Hoflin at 403-603-3366
Also accepting food donations for the
Veteran’s Food Bank at the luncheon.
Sunday, December 6, 11 AM – 2 PM
Penticton Lakeside Resort
Cost: $10 (luncheon buffet)
Organizer: Claire Hawries at 250-493-4283 or
[email protected]
Registrars: Rogie 250-492-6122
Oliver: John Wilson 250-498-6612 for
reservations
Central Island
Wednesday December 9
Doors open at 11 AM, Lunch at 12:30 PM
Coast Bastion Inn Ballroom, Nanaimo
Cost: b
y donation (proceeds to a local charity)
Contacts: K
aren Conway at 250-758-2288 or
[email protected]
Glen Husband at 250-390-6616 or
[email protected]
East Kootenay
Saturday, December 12
Heritage Inn, Cranbrook
Time: Cocktails 5:00 PM, Dinner 6:00 PM
Cost: $10
Please let us know by Monday December 7th
at 5 PM if you will be attending.
Contact: Pat Wheeler [email protected] or
Edith LeClair [email protected]
Edmonton
Friday, November 27, 6:00 PM
St. Josaphat’s Parish Hall, Edmonton
Cost: $20
For more information please contact George
Gardiner at 780-465-1698 or 780-914-5576
British Columbia*
Management
March 19 April 30 May 28 June 25 July 23 August 20 Kamloops
Saturday, December 12, 6:00 PM
Colombo Hall Italian Centre, Kamloops
Contact: B
utch Dixon at 250-377-0880
(retirees),
Melanie Cisecki at 250-371-8371
(TELUS team members) or
Roberta at 250-374-4914
(lodge info).
Bargaining Unit
March 19 April 30 May 28 June 25 July 23 August 20 Kelowna
Sunday, November 29, 11 AM – 2 PM
Ramada Hotel, Kelowna
Cost: $10 (luncheon buffet)
Contact: Barb Hansen at 250-764-2400 and
John Moncrieff at 250-764-7808 or
[email protected]
* Please note that in May the BC Gaming Commission required us to split the BC
Retiree draw into two draws: one for Management and one for Bargaining Unit,
which means that in BC there are now two retiree winners per month.
In memoriam
Medicine Hat
If you would like to include the name of a
TELUS retiree who has passed away, contact
[email protected] or
1-866-697-8184. Permission from the family
is required before we can post a name.
Name of retiree
Date of death
Saturday, December 19
Medicine Hat Golf & Country Club
Time: Cocktails at 5:30 PM Dinner at 6:30 PM
Cost: $25
Contact: S
andy Hart at
403-529-3305 or 403-866-8557
Place of residence
Don Wingfield April 16
Winfield, B.C.
Joan Mildred Cameron
April 24
Surrey, B.C.
Neil Scott
June 15
Nanoose Bay, B.C.
Robert (Bob) Martini
June 15
Christina Lake, B.C.
Prince George
Saturday, December 5
Doors open at 6 PM, Dinner at 7 PM
Prince George Civic Center
Cost: $30 (Coat check by donation: proceeds
to the Parkinson’s Society.)
Contact: Gail Compton [email protected]
Rimouski
Wednesday November 25, 5:00 PM
Salon des retraités
42, Jules-A.-Brillant, 2e étage
South Island
Friday, December 4, 11:30 AM
Uplands Golf Club, Victoria
$10 (payable in advance)
Contact: Cathy Brankston at 250-383-2866,
Bob Hope at 250-213-2669 or
Maureen Yip at 250-658-1244.
All money raised is donated to our two
charities of choice for 2015.
Sunshine Coast
Thursday, December 3, 11:30 AM – 2 PM
Sunshine Coast Golf & Country Club
Cost: $25
Upper Island
Sunday, December 6, 1 – 4 PM
Filberg Centre — Evergreen Lounge, Courtenay
Contact: Gordon Cromer at 250-923-4668 or
[email protected] or
Kirsten Jeffrey at 250-757-9776 or
[email protected]
Vancouver
Saturday, November 28
Reception at 3:30 PM, Dinner at 5 PM
Brian Canfield Centre, Burnaby
Cost: $10
For more information or to cancel your
reservation please call the holiday banquet line
at 604-432-2946.
Vernon Retiree Christmas Luncheon
Sunday, December 6, 12 PM – 3 PM
Army, Navy and Airforce Club, Vernon
Cost: $10 (Sit down lunch served by the
Ladies Auxiliary)
Contact: Marcelle Stark at 250-542-1797
for information and reservations
West Kootenay
Saturday, December 12
Best Western Baker Street Inn, Nelson
Time: Happy Hour at 6 PM Dinner at 7 PM
Contact: Margaret (Bubbles) Thast at
250-352-2664
We embrace change and initiate opportunity
Page 10
Community Corner – TELUS Community Ambassadors
Key contacts for
TELUS Community Ambassadors
Corporate contacts
BRITISH COLUMBIA
TELUS Community Ambassadors
B.C. 50/50 lottery
510 W Georgia St, 23rd Floor
Vancouver, BC V6B 0M3
1-866-697-8184 (toll free)
Ross Simpson
604-432-2519
1-877-334-5050
[email protected]
(Tues. and Thurs.only)
[email protected]
Allison Robertson
[email protected]
Fran Dickson
[email protected]
Team TELUS Cares
Dollars for Doers and
Team TELUS Charitable Giving
1-855-697-8183 (toll free)
[email protected]
Pension contacts
AB/B.C. and QC pension
Morneau Shepell Ltd.
1-877-768-3587
B.C. TWU pension
Christina Littlejohn
604-430-1317
[email protected]
Retiree Customer Service Concerns
[email protected]
SOS support team will respond within 48 hours
Club contacts
ALBERTA
Alberta 50/50 lottery
Mercer
1-877-768-3587
Alberta provincial programs
Gary Silsbe
780-508-1306
[email protected]
Calgary
Richard Milton
403-530-3224 / 403-818-7553
[email protected]
Marilyn Papp
403-282-1088
[email protected]
Calgary workshop
403-530-5252
[email protected]
telusplanet.net/public/cpsclg1
Edmonton
Bonnie Frederick
780-465-5357
[email protected]
Linda Ardiel
780-475-7892
[email protected]
Edmonton workshop
780-451-0713
[email protected]
Red Deer
Tim Mearns
587-876-1279
[email protected]
B.C. provincial programs
Bobby Farr
604-432-5825
[email protected]
Central Island
Glen Husband
250-390-6616
[email protected]
Karen Conway
250-758-2288
[email protected]
Kootenay East
Edith LeClair
250-426-3131
[email protected]
Les Radcliffe
250-426-5441
[email protected]
Fraser Valley
Linda Jackson
604-461-9892
[email protected]
Evelyn Finlayson
604-581-6667
Kamloops
Pat Bauer
250-955-6463
[email protected]
Judy Haynes
250-578-8414
[email protected]
Okanagan
Hu Reijne
250-769-4484
[email protected]
Prince George
Lorri Kidd
250-565-3345
[email protected]
Jean Brien
250-617-7201
[email protected]
Salmon Arm
Pat MacLeod
250-835-8837
pmacleod1@
airspeedwireless.ca
South Island
Robert Hope
250-658-0171 | 250-213-2669
[email protected]
Maureen Yip
250-658-1244
[email protected]
Sunshine Coast
Manjit Kang
604-886-4964
[email protected]
Medicine Hat
Sandy Hart
403-529-3305 / 403-866-8557
[email protected]
Page 11
Community Corner – TELUS Community Ambassadors
Upper Island
Gordon Cromer
250-923-4668
[email protected]
Kirsten Jeffrey
250-757-9776
[email protected]
Need more information?
Please contact Allison Robertson
([email protected]) or Fran Dickson
([email protected]) or call 1‑866‑697‑8184.
Vancouver
Ross Simpson
604-987-8095
[email protected]
[email protected]
Vernon
Colleen Dix
250-558-8585
Kootenay West
Marge Witton
250-352-5454
[email protected]
Bette Craig
250-352-7153
[email protected]
ONTARIO
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Barrie
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Brenda Simpson
705-792-3641
[email protected]
and reduce the amount of paper used by TELUS.
Ottawa
Terry Wright
613-266-4877
[email protected]
Toronto Central
Crystal Brummell
416-883-4592
[email protected]
Melissa Kawkabani
647-837-4519
[email protected]
Toronto East
Monica Winger
416-684-7283
[email protected]
Zelma Kelly
647-789-1916
[email protected]
QUEBEC
Montreal
Fatima Atik
514-882-0314
[email protected]
Quebec City
Jo-Ann Bourque
418-209-7365
[email protected]
Rimouski
Josée Lévesque
418-722-1433
[email protected]
ATLANTIC CANADA
Jaye Lisson
506-878-7707
[email protected]
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