Employment Law Committee A Continuing Concern National Origin Discrimination Post-9/11 by Steven F. Stanaszak The repercussions have been felt across the United States and around the globe. From the creation of the U.S. Department of Homeland Security and the Homeland Security Advisory System to the U.S.-led military actions in Afghanistan and Iraq, the challenges facing policymakers, employers, families and individuals in the wake of September 11 have been numerous and seemingly never-ending. Indeed, in the past three years, it has been a rare event when the focus of both print and electronic media is not on terrorism and its effects, real or perceived, on a particular segment of American culture. The more visible effects of September 11 are now commonplace. Reports of any unusual event, from power outages to abandoned packages, begin with a determination of whether terrorism can be ruled out as the reason for the occurrence. Increased security at airports, sporting events and national attractions is a daily reminder of life in a society where “heightened awareness” is the norm. In July 2004, as the first presiden- tial elections since September 11 drew near, the U.S. Department of Homeland Security warned that Al Qaeda was moving forward with plans to disrupt the democratic process. Thereafter, the national campaigns focused on proving why their respective candidate was more suitable to lead America through this new challenge. To say that the threat of terrorism has become imbedded in our present way of life is an understatement. After September 11, many feared that Muslims or people of Middle Eastern descent would face discrimination and harassment based on religion and/or national origin, including in the workplace. Community leaders immediately attempted to quell fears by urging understanding and compassion. Days after the attacks, Cari M. Dominguez, Chair of the U.S. Equal Employment Opportunity Commission (EEOC) called on all employers and employees across the country to promote tolerance and stressed that Americans “should not allow our anger at the terrorists responsible for this week’s heinous attacks to be misdirected against innocent individuals because of their religion, ethnicity, or country of origin.” More than three years after the horrendous events of September 11, preventing workplace discrimination based on national origin remains a priority for the EEOC and a topic of concern for employers. Steven F. Stanaszak is an associate in the Milwaukee office of Whyte Hirschboeck Dudek S.C., where he concentrates his practice in labor and employment, and civil litigation. His practice experience includes representing companies and individuals in business disputes, employment matters, product liability, and toxic tort claims. Mr. Stanaszak is a member of DRI and its Employment Law and Trucking Law Committees. 46 © 2005 DRI. All rights reserved. Title VII and National Origin Discrimination Title VII of the Civil Rights Act of 1964 (Title VII), as amended by the Civil Rights Act of 1991, protects workers from discriminatory employment practices based on an employee’s race, color, religion, sex, national origin, opposition to practices made unlawful by Title VII or participation in Title VII proceedings. Title VII applies to employers with at least 15 employees and creates a private right of action against covered employers who engage in unlawful employment practices. In addition, the EEOC has the ability to initiate a lawsuit against an employer engaged in unlawful employment practices. The unlawful practices, which can be proven under disparate impact, disparate treatment and hostile work environment theories, can include claims of discrimination based not only on an individual’s national origin, but also on an individual’s association with people of a different national origin. The procedure for filing a Title VII discrimination charge, including charges alleging discrimination based on national origin, is well-defined. Such a charge must be filed with the EEOC within 180 days after the alleged unlawful employment practice. After the charge has been filed, the EEOC investigates and determines whether probable cause exists to believe that the employment practice violates Title VII. If the EEOC’s investigation does not find probable cause, and conciliation efforts fail, pursuant to 42 U.S.C. §2000e-5(f) the employee will be issued a “right to sue” letter that allows the employee to initiate a lawsuit in federal court within 90 days. In addition to individual suits brought either by the aggrieved employee directly, or by the EEOC on her behalf, aggrieved individuals may also bring suit as a member of a particular class in appropriate situations. An aggrieved employee who prevails with a Title VII national origin claim is potentially entitled to a wide array of significant relief. The successful employee may be entitled to back pay, future benefits and wages, compensatory damages, attorneys’ fees and, if necessary, injunctive relief. In addition, the prevailing employee also may be entitled to punitive damages. Both compensatory and punitive damages are statutorily capped under Title VII based on the size of the employer. Under 42 U.S.C. §1981a(b)(3), the For The Defense Employment Law Committee award caps range from $50,000 for employers with 15 to 100 employees to as much as $300,000 for employers with 501 or more employees. It is noteworthy that an award of punitive damages can only be obtained if the employee can demonstrate that the employer engaged in a discriminatory practice with malice or with reckless indifference to the employee’s federally protected rights. David v. Caterpillar, Inc., 324 F.3d 851, 865 (7th Cir. 2003). The statutory cap does not include amounts for attorney’s fees, back pay and interest on back pay. Title VII does not define “national origin.” In Espinoza v. Farah Manufacturing Co., 414 U.S. 86, 88 (1973), the United States Supreme Court defined “national origin” in the Title VII context as the country where a person is born or, more broadly, where his ancestors came from. The EEOC defines “national origin discrimination” more expansively in 29 C.F.R. §1606.1 as “including, but not limited to, the denial of equal employment opportunity because of an individual’s, or his or her ancestor’s, place of origin; or because an individual has the physical, cultural or linguistic characteristics of a national origin group.” In December 2002, the EEOC issued Directives Transmittal 915.003 relating to the investigation of claims alleging national origin discrimination. In the Transmittal, which sought to clarify how to investigate and analyze national origin claims in the wake of September 11, the EEOC defined national origin discrimination in laymen’s terms as “treating someone less favorably because that individual (or his or her ancestors) is from a certain place that belongs to a particular national origin group.” Nevertheless, the EEOC clearly anticipates application that is more expansive. In 29 C.F.R. §1606.1, the EEOC explains that the denial of equal employment opportunity based on other factors, such as marriage or association with a particular national origin group, membership in organizations promoting the interests of a particular national origin group or because one’s name is associated with a national origin group, is potentially actionable under Title VII. The Statistics Related to National Origin Discrimination and the EEOC’s Post-9/11 Efforts to Minimize Backlash Is national origin discrimination still a March 2005 concern three years after September 11? According to the EEOC, the answer is “yes.” A review of EEOC’s fiscal reports shows that charges alleging national origin discrimination represented 8 percent of all charges received in 1995. Although this percentage increased somewhat in subsequent years, in 2002 it spiked at 10.7 percent of all charges filed. This ratio held steady in 2003, representing 10.4 percent of all charges filed. Not surprisingly, the total number of charges alleging national origin discrimination rose as well. In 1995, 7,035 charges were filed alleging national origin discrimination. The number of national origin discrimination charges peaked at 9,046 in 2002. In 2003, the total number of charges alleging national origin discrimination reached 8,450. According to the EEOC, these statistics represent a significant increase in national origin charges. It is noteworthy that this increase occurred despite the fact that the EEOC and similar local agencies immediately launched well-publicized campaigns to educate Americans on national origin discrimination after September 11. As of late 2004, the efforts of the EEOC in dealing with this issue were commendable. Between September 11, 2001 and October 2004, the EEOC had, according to its press release dated October 1, 2004, taken significant steps to reduce the backlash in the Middle Eastern and Muslim communities. As of the date of the press release the EEOC had: • Established a new tracking code in EEOC’s national charge database to closely monitor September 11 backlash filings; • Processed and resolved more than 900 charges of discrimination, litigated 15 cases and obtained a total of approximately $3.2 million dollars for aggrieved individuals; • Coordinated with sister agencies at the Departments of Justice and Labor to issue a joint statement calling on employers to promote tolerance and guard against discrimination; • Conducted a national media campaign through press releases and interviews that resulted in dozens of stories in media outlets nationwide, including the New York Times, Washington Post, USA Today, Business Week, CBS News Radio and MSNBC; and • Formed or reinvigorated partnerships with Arab and Muslim advocacy groups such as the American-Arab Anti-Discrimination Committee. In addition, the EEOC issued fact sheets, brochures and other materials in both English and Arabic explaining anti-discrimination laws and how those laws applied to national origin discrimination. The EEOC staff also gave numerous presentations to employers, business groups and other community groups as a part of the educational process. A Continuing Concern for the EEOC and Employers across the Country With the continuing threat of further attacks, daily news regarding U.S.-led military action in Iraq and Afghanistan, and the now routine audio and video messages from Osama bin Laden, the reminders of September 11 are constant. Under the circumstances, eliminating workplace discrimination based on national origin, especially discrimination directed toward those of Middle Eastern descent, will be a challenge for the future. After September 11, the EEOC acted quickly to prevent backlash against the Arab community through Commission-initiated litigation, including EEOC v. Alamo RentA-Car LLC (U.S. Dist. Ct. D. Ariz., Sept. 27, 2002), EEOC v. Chromalloy Castings (U.S. Dist. Ct. M.D. Fla., Tampa Div., Sept. 30, 2002) and EEOC v. Worcester Art Museum (U.S. Dist. Ct., Dist. Mass., Sept. 30, 2002). As explained by Chair Dominguez after these initial filings, “[t]he Commission will continue to be vigilant in working with employers everywhere to promote tolerance and, when necessary, in seeking effective relief for victims of discrimination.” There is no indication that the EEOC is slowing down its efforts to eradicate workplace discrimination against the Middle Eastern and Muslim population. Under a consent decree filed on March 22, 2004, Tatley-Grund, Inc., a construction repair company in the State of Washington, agreed to pay $33,500 to settle the claims of a former Iraqi employee who alleged that the company terminated him unlawfully based on his national origin. In EEOC v. TatleyGrund, Inc. (W.D. Wash., No. CV03-2949P), the employer denied any liability, but ultimately agreed to pay to settle the claim. In addition, the company agreed to other conditions including establishing and main47 Employment Law Committee taining a written EEO policy, complying with additional reporting requirements for two years, providing Title VII training to managers and posting the consent decree for two years. Under a consent decree filed May 25, 2004, in EEOC v. Norvell & Wallace, Inc. (M.D. Tenn., No. 3-02-0951), Norvell & Wallace, Inc., a lumber company in Nashville, Tennessee, agreed to pay $80,000 to resolve claims that it engaged in unlawful harassment of Iraqi employees based on national origin. The EEOC alleged that Norvell & Wallace had engaged in unlawful harassment of eight Iraqi employees including the termination of Mohammed Eskandar. Similar to the agreement reached by the EEOC with Tatley-Grund, Norvell & Wallace agreed to establish anti-harassment policies, comply with reporting requirements for three years and provide anti-harassment training to all employees. The company was also enjoined from harassing employees based on national origin. In addition, reports of private settlements and verdicts associated with national origin claims continue to flow through media outlets and keep the issue in the mainstream. On July 27, 2004, a federal jury in the case of Nadar v. Ashcroft (S.D. Fla., No. 03-CV-60781) awarded former Immigration and Naturalization Service port director Simon Abi Nadar, an Arab American, $305,000 in emotional distress damages for harassment he claimed to have endured from his supervisors related to his national origin and race. According to his filings, Nadar alleged that his supervisor continually mocked his accent and otherwise harassed him in front of other co-workers and made inappropriate references to “prayer rugs” and “camels.” At the time of the alleged incidents, Nadar was an employee of the U.S. Justice Department. In an unpublished opinion dated October 13, 2004, a court of appeals in California affirmed a jury verdict that awarded emotional distress damages totaling $650,000 to five employees of a direct mail marketer. In Chopra v. ADVO, Inc. (Cal. Ct. App. No. A103168), five East Indian employees were discharged from ADVO allegedly because the workers left their shifts early. Discovery in the case revealed that at the time of the discharges, 85 percent of the workers at ADVO were of East Indian descent. There48 after, ADVO replaced their staffing agency and hired new workers; none of the workers were of East Indian descent. Less than six months after the discharges, ADVO’s workforce had changed dramatically and only 66 percent of the workers were of East Indian descent. In affirming the verdict, the court of appeals explained that if ADVO sought to diversify its workforce, which was clearly the case, it could not do so by discriminating against those of East Indian descent. On November 17, 2004, a jury in Kansas City awarded a former engineer at Boe- There is no indication that the EEOC is slowing down its efforts to eradicate workplace discrimination. ing Company $2.5 million in back pay and related damages after alleging both age and national origin discrimination. Mario Goico, a native of Cuba, had been an engineer at Boeing for more than 20 years. In 2002, the company began efforts to fill test pilot positions, a position he was qualified for and had previously filled for Boeing with accolades. Goico was not allowed to fill one of the new positions. The jury agreed with Goico’s claims of discrimination and awarded him back pay totaling $31,000, compensatory damages totaling $625,000, future lost wages and benefits in the amount of $370,000 and $1.5 million in punitive damages. Although Goico’s allegations went beyond national origin discrimination, the verdict clearly demonstrates that juries can relate to employees making such claims and, more importantly, react in an employee’s favor with substantial monetary awards. Another example of the feasibility of Title VII national origin claims is the U.S. District Court for the Eastern District of New York’s recent denial of respondent’s motion to dismiss the claims of Nancy Gad-Tadros, an Egyptian, in Gad-Tadros v. Bessemer Venture Partners (E.D.N.Y., No. 03-CV-3579). Gad-Tadros alleged that she received good reviews with Bessemer for three years until 2001, when she began reporting to a new supervisor. Thereafter, the supervisor allegedly belittled Gad-Tadros’ Egyptian heritage and the company began promoting others in the organization despite Gad-Tadros’ seniority. The court concluded that sufficient evidence existed for the case to proceed. Similarly, summary judgment was denied on September 7, 2004, to the former employer of an Iranian in Afshar v. Pinkerton Academy (D.N.H. CV-03-137). Foad Afshar, a former guidance director at Pinkerton Academy, sued his former employer after noticing a significant change in the attitude towards him after the terrorist attacks of September 11. After receiving a good review and being offered a promotion in the summer before September 11, 2001, Afshar was shocked when his contract was not renewed in March 2002. Although Pinkerton had allegedly provided a legitimate and nondiscriminatory basis for its decision not to renew Afshar’s contract, the court concluded that discrepancies in Pinkerton’s explanation, coupled with Afshar’s conflicting representations, created, at a minimum, issues of credibility about the reasons given by Pinkerton for the termination. Eliminating National Origin Discrimination in the Workplace As the previously referenced cases demonstrate, numerous claims are being made across the country, both by the EEOC and private litigants, to redress the injuries suffered by employees who have been subjected to unlawful discrimination based on national origin. It is well-known that an employer’s failure to take adequate steps to prevent or remedy harassment may lead to employer liability. Moreover, as established in the United States Supreme Court’s decisions in Faragher v. City of Boca Raton, 524 U.S. 775 (1998), and Burlington Industries, Inc. v. Ellerth, 524 U.S. 742 (1998), employers are vicariously liable for unlawful harassment by a supervisor unless the employer can demonstrate that it exercised reasonable care to prevent or promptly remedy the behavior and that the employee, without justification, failed to take advantage of opportunities provided by the employer that may have alleviated the harassment or otherwise failed to unreasonably avoid the harassment. The cost to employers, both in terms of judgments, settlements, attorney’s fees and costs, as well as simply the time away from the business of making money, can be substantial. For The Defense Employment Law Committee Although it is impossible to eliminate all forms of discrimination or harassment in the workplace, an employer can make great strides in curbing the frequency of claims with an emphasis on one simple concept: communication. All employers must engage in the same decision-making process related to their respective employees. Each employer, regardless of the size of the company, must recruit, hire, train, pay, promote, discipline and terminate employees. Each separate step in the process of managing employees, from hiring to firing, can and should be developed into an opportunity to communicate on issues of discrimination and harassment. For example, in the process of recruiting and hiring new employees, an employer should communicate with candidates very early on regarding the fact that it does not discriminate based on race, color, religion, sex or national origin. An employer making such statements even before offering a candidate a position will convey a strong message regarding the type of employee that the company values. In addition, interviews should be focused, to the extent possible, on the job duties for which the candidate is seeking employment and tailored to preestablished job descriptions. Ultimately, this objective approach will communicate the company’s balanced hiring approach to March 2005 both those who are eventually hired and, of equal importance, those who are not hired. Likewise, a company’s communications to its workers during the course of their employment is of critical importance in the battle to eliminate workplace discrimination. Written reminders to employees of the significance of these issues should not be overlooked. Moreover, communication on these topics should be routine, not just given after an incident of some type. In addition, a company’s actions can also help shape its internal and external reputation as a company that accommodates and encourages diversity in the workplace. An employer’s understanding of cultural and religious customs and its ability to accommodate these differences is just one way that a company fosters workplace harmony while encouraging diversity. Finally, as with the decision to hire, the decision to terminate an employee must be conducted in an objective manner. Employers can avoid potential claims by developing clear guidelines for employee conduct and the consequences of not abiding by the guidelines. Obviously, this is only half the battle. An employer must also consistently follow the policies developed and attempt to avoid discretionary decision-making to the extent possible. To the extent some discretion is necessary, employers should make every effort to build this flexibility into their policies and define the limits of this discretion, if feasible. Conclusion Most likely, Title VII claims alleging national origin discrimination will remain a hot issue in employment law for years. National origin discrimination, like all forms of discrimination, can be deterred in the workplace if an employer communicates properly with its employees. Adequate communication with employees, through advertisements for positions available, well-defined policies and procedures regarding anti-discrimination, and the uniform application of policies, plays an important role in the education of employees regarding the value of diversity, not only in the workplace, but in society as a whole. A workforce educated in the value and importance of diversity will be a stronger team. Employers should be encouraged, prior to a precipitating event, to incorporate specific education regarding national origin issues into their existing anti-discrimination programs. If employers do not regularly look at their anti-discrimination programs, counsel’s role should be to bring this issue to their attention and remind them of the importance of not overlooking societal changes that make current policies, although perhaps not illegal, outdated. 49
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