Customer Satisfaction Evaluation
Evaluation from :
4/10/2012
10/10/2012
To:
Prices competitiveness
Extremely Satisfied
14%
Satisfied
29%
More than Satisfied
57%
Extremely dissatisfied
Not Satisfied
Satisfied
More than Satisfied
Extremely Satisfied
Quality of the Products
Satisfied
14%
More than Satisfied
86%
Extremely dissatisfied
Not Satisfied
Satisfied
More than Satisfied
Extremely Satisfied
1|Page
,
Time of delivery
Extremely Satisfied
7%
More than Satisfied
43%
Not Satisfied
7%
Satisfied
43%
Extremely dissatisfied
Not Satisfied
Satisfied
More than Satisfied
Extremely Satisfied
Customer Service
More than Satisfied
43%
Extremely Satisfied
57%
Extremely dissatisfied
Not Satisfied
Satisfied
More than Satisfied
Extremely Satisfied
2|Page
Overall satisfaction with Global Supplier ApS
Satisfied
12%
Extremely Satisfied
25%
Extremely dissatisfied
More than Satisfied
63%
Not Satisfied
Satisfied
More than Satisfied
Extremely Satisfied
Prefered Parameters
Delivery Time
14%
Price of Products
43%
Quality Of Products
43%
Price of Products
Quality Of Products
Delivery Time
3|Page