Design Guide Recommendations & Technical Information Page 1 Caesarstone Design Manual © 2014 Caesarstone Australia Pty Ltd. All rights reserved. No parts of this work may be reproduced in any form or by any means - graphic, electronic, or mechanical, including photocopying, recording, taping, or information storage and retrieval systems without written permission from Caesarstone Australia Pty Ltd or Laminex New Zealand. This manual supersedes all previous manuals. Content is subject to change at any time without notice. Caesarstone is a registered trademark of Caesarstone Sdot-Yam Ltd. The information and data set forth herein is intended for use by persons having appropriate technical skills and knowledge and for utilisation at their own discretion and risk. We accept no responsibility for and disclaim all liability for any dangerous or harmful effects or outcomes that may be caused by fabrication and installation of our products. Products that are referred to in this document may be either trademarks and/or registered trademarks of the respective owners. The publisher and the author make no claim to these trademarks. Notice This document is intended only as general guidance and while every precaution has been taken in its preparation, the publisher and the author assume no responsibility for errors or omissions, or for damages resulting from the use of information contained in this document. Under no circumstances shall the publisher and/or the author be liable for any loss, damage, loss of profit or any other commercial damage caused or alleged to have been caused directly or indirectly as a result of any person relying upon any information contained in this document. No guarantee or warranty of any kind, express or implied, is made of merchantability, fitness for a particular purpose or otherwise. Trademarks Caesarstone®, the Caesarstone® logo, Caesarstone® graphics, icons and graphic symbols are registered trademarks and/or service marks of Caesarstone Sdot-Yam Ltd. Photos or images are copyright and may not be reproduced without written permission. Nothing contained in the Technical Support Manual grants or should be construed as granting, by implication or otherwise, any licence or right to use these marks or to reproduce copyright material, without the express written permission of Caesarstone Sdot-Yam Ltd and/or Caesarstone Australia Pty Ltd. Accessing and/or using this Technical Support Manual indicates that you accept these Terms. ©2014 All rights reserved. Caesarstone Australia Pty Ltd Unit 3, 1 Secombe Place Moorebank NSW 2170 Telephone: 1300 119 119 Email: [email protected] Laminex New Zealand 1 O’Rorke Road Penrose, Auckland Telephone: 0800 303 606 Email: [email protected] Page 2 About This Manual Caesarstone product collections are ideal for a wide range of interior commercial and residential applications. Common applications include kitchen benchtops, bathroom wall panels, bar tops, vanities, interior cladding, reception counters, wall cladding and furniture. Caesarstone product collections are not suitable for exterior use, or on any areas that are exposed to UV radiation or excessive heat. Caesarstone quartz surfaces are manufactured and available in several product collections, each with their own unique properties. This manual is intended to provide industry professionals with the latest, most up to date information relevant to designing with and the installation of Caesarstone slabs. It contains recommendations and technical information about Caesarstone products and your stonemason will make the best choice of fabrication and installation methods to suit the application to which these slabs will be used. This manual is for general guidance only and is not intended to be used for any other purpose, nor is it legally binding in any way. It is not meant for dispute resolution between Caesarstone, a stonemason or any other party Warranty Compliance or Non Compliance with the recommendations contained in this manual does not affect the warranty as provided by Caesarstone. Caesarstone’s 10 Year Limited Warranty is for the material only and is for any defects that relate to the production of the Caesarstone slabs. Full details of our warranty are provided on our web site at www.caesarstone.co.nz The slab suitability, workmanship, fabrication, installation and the application are the responsibility of the stonemason. IMPORTANT. All applications and installations must be designed and constructred in strict compliance with all relevant regulations and standards. Page 3 Table of Contents 1 Recommendations & Technical Information 2 Caesarstone Design Manual 3 About This Manual 5 Product Information 5 Understanding Caesarstone Slabs 5Inclusions 5 Colour Matching 6 Samples vs Full Slab 6 Caesarstone Branding 7 Placement of Joins 9 Underbench Appliances 10 Cooktop Locations 10 Induction Cooktops 11Overhangs 12 Carcass Rail Support 13 Cantilever Islands 14 Benchtop Cutouts 15 Cutout Surrounds 15 Large Cutouts 16 Sink Drainers 18 Kitchen Splashbacks 18 Where can Caesarstone be used? 19 Installation Guidelines 20 Edge Profiles 21 Cutout Supports 23 Preparing the Base Units & Cabinets 24 Cabinet Support 24 Finishing Touches 25Tabletops 25 Tabletop Frames 26Vanities 27 Laundry / Kitchen 27 Laundry Tubs 28 Washing Machine & Dryer 29 Heat Resistance 30 Care & Maintenance 32 Treating Stains Page 4 Product Information Slab data provided here is nominal only and is provided for storage and transportation purposes only. The actual usable slab surface is slightly less per side due to the beveled perimeter. Length Width Thickness Weight 3060mm +/- 10mm 1440mm +/- 5mm 13mm; 20mm; 30mm +/- 1.5mm 13mm = 140kg; (32kg/m2) 20mm = 220kg; (50kg/m2) 30mm = 330kg; (75kg/m2) Understanding Caesarstone Slabs Caesarstone slabs are made with approximately 93% natural mineral quartz. The quartz gives Caesarstone its strength, but being a natural material, it also means there are some important factors that should be considered. As the slabs are largely composed of natural minerals, each slab is unique, even though it will have the same common quartz structure, colour and overall look for the series. Inclusions The raw quartz materials are screened to remove impurities, and graded by colour and size before proceeding to manufacturing. However, it is impossible to remove 100% of the irregularities in the colour of the quartz. This means that small black quartz chips may appear in a lighter coloured Caesarstone slab, or small white chips may appear in a dark coloured Caesarstone slab. This is not a flaw, but just a result of using natural materials. Colour Matching There may be slight colour variations between each production batch of Caesarstone slabs. This can be evident when comparing a sample in a showroom, which may be several years old, and the actual slab that will be used for manufacturing a benchtop, which is from a more recent batch. Page 5 Samples vs Full Slab A sample only tells part of the story, above you can see the size of our samples in relation to the size of the slab. While a sample gives a good idea of the look and feel of the slab, it is not a complete indicator of the overall effect of the full size slab. We always recommend that a customer views larger images on our website, www.caesarstone.co.nz, or be shown the slab prior to fabrication to ensure that it meets expectations. Caesarstone Branding A stamp appears on the back of the slab with identification information. This information remains on the slab for its lifetime and can be used for identification after installation. CAESARSTONE 201233387 01/01/14 2165603 3200 P Slab ID Number Slab Inspection Date Batch Number Colour & Finish Type Batch Number: This allows you to track multiple slabs of the same batch, it is important that any job requiring multiple slabs is done from the same batch. Slab ID Number: This number allows you to identify individual slabs and helps in identifying offcuts that have come from the same slab. Note: There is no correlation between the Batch number and the Slab ID. The Inspection date is not the date of manufacture. Page 6 Placement of Joins When designing benchtops using Caesarstone slabs, it is recommended that there are joins at every change of direction in a benchtop as L-shaped cutouts must be avoided. ü Infill Piece Join Sink Cutout Join Cooktop Cutout Join Join Join Join Raised Servery Top Page 7 û Heat from Sun Stress Point Sink Cutout Stress Point Stress Point Heat Expansion No Heat Expansion Cooktop Cutout û Stress Point û û Stress Point û Stress Point Raised Servery Top û Although these benchtops can be cut as one piece from a slab, we do not recommend this as it is important to consider the risks of cracking that can happen after installation. Cracking does not indicate a material fault or even a fault with the fabrication or installation. Often it may be the result of externally induced, mechanical stress, on the benchtops. The two most common sources are heat (thermal shock) causing expansion or contraction, or high point loads. These could be the result of something that the consumer has done unknowingly or accidentally. It is best to avoid this situation in the first place by using joins and avoiding “L” shape cutouts. Page 8 Underbench Appliances Underbench appliances such as ovens, dishwashers and microwaves can generate heat in a very confined area. In order to protect the benchtops from this, we do recommend that a solid top is installed above these appliances made from the same material as the cabinet carcasses. This will provide both support and insulation for the benchtops. Solid top carcass panel Dishwasher Underbench Oven Caesarstone benchtop Microwave Solid tops are not a replacement for vertical rails. A flat panel, although adds strength, does not negate the need for solid vertical rails in cabinets where there will be cutouts. Ideally cabinets should have a vinyl wrapped solid timber vertical rails to provide maximum strength. Drawer cabinets should have a solid top as vertical rails are not practical. Vertical rails over under bench ovens provide additional support, especially important when the cooktop cutout is above the oven. Page 9 Cooktop Locations Avoid having cooktops located above drawer units. This may restrict the use of vertical rails and potentially weaken the support structure under the benchtop. û Cooktop ü Cooktop Horizontal rails under a sink or cooktop tend to have a large portion cutout. This leaves the support inadequate for the tops. Keep in mind that the benchtop also has a cutout for the appliance, resulting in a weak section of benchtop without adequate support below. (Right) û Therefore vertical vinyl wrapped solid timber rails or similar strong, vertical support are always recommended. Induction Cooktops Many induction cooktop manufacturers recommend ventilation near or around the perimeter of the cooktop to provide airflow to fans within the cooktop unit which can also be achieved by installing vents into the surrounding cupboards. If vents are incorporated into the rail under a cooktop, then the weight support strength of that rail must not be compromised in any way. All cooktops must be installed as per manufacturer instructions and Caesarstone’s front support rail recommendations must always be adhered to. Page 10 Overhangs An overhang is a surface that is not directly supported by a construction underneath, eg. a surface that extends past the edge of the supporting cabinet for use as a benchtop. Extra overhang strength can be provided by laminating another piece of Caesarstone of the same colour slab underneath the benchtop surface. In this case, the bottom slab is attached back to back underneath the surface so that the polished surface is exposed underneath the slab. The permitted overhang dimension must be determined by a professional. It is dependent on a number of factors, such as: • The complete length to width ratio of the surface relative to the length and width ratio of the overhang. • Whether the overhang is supported on one or more sides by a wall or other supporting fixture. • The table below provides approximate guidelines for support required for overhangs. Supports are dependent on the application, if the overhangs will be subjected to high loads, then supports should be used regardless of the recommendations below. Types of Overhang 13mm Thickness Slabs Unsupported Overhangs Supported Overhangs Equal or less than 100mm 20mm Thickness Slabs (or 40mm laminations) Less than 300mm overhang 300mm to 500mm 30mm Thickness Slabs Comments Less than 400mm overhang 400mm to 600mm Greater than 500mm Greater than 600mm No additional support required Support brackets at 600mm intervals Legs, columns or panels required Page 11 Carcass Rail Support It is important that any carcass structure which a Caesarstone benchtop or surface is applied to is constructed to fully support the weight of the benchtop and any additional weight applied during normal daily use. For this reason, Caesarstone always recommends use of vertical rails - ideally vinyl wrapped solid timber that will provide full perimeter support front and back of all carcasses. Any rail support must not flex or sag regardless of span. Cutout Supports Cutouts within Caesarstone benchtops for sinks or cooktops should always be supported to ensure the Caesarstone surface is not bearing the direct weight of any applied heavy loading placed on the benchtop surface. For this reason, Caesarstone always recommends the use of vertical rails that will fully support the weight of the benchtop and any additional heavy loads further placed on the benchtop. Any rail support must not flex or sag regardless of span, which could place stress on the Caesarstone material. Cutout The use of a vinyl wrapped, solid timber vertical rail has the advantage of greater strength and better support. Vinyl wrapped solid timber vertical rail ü The use of a MDF vertical rail is still better than having a flat rail. Cabinet door MDF Melamine Board Vertical rail ü Cabinet door Page 12 Horizontal rails are not recommended where an appliance or sink is to be installed above. Most appliances will require that a large portion of the front rail be cut out. The remaining material does not provide sufficient strength to properly support the benchtops. The installation is dependant on the quality of the structure that the benchtops are being placed onto. If the structure is not adequate this should be discussed with the other parties involved. MDF Melamine Board Horizontal rail. Rail weakened by the cutout for the appliance û For carcasses with large spans, it is essential that the rear and especially the front rail are constructed from strong materials that are rigid and will not flex under load. In these circumstances a double laminated, vinyl wrapped, solid timber rail or one made from aluminium or steel may be necessary. Double Lamination Page 13 Cantilever Islands Caesarstone slabs must be installed flat on a rigid frame or base that cannot bend or flex. Cantilever islands should be constructed from a steel frame and must be capable of supporting the full weight of Caesarstone slabs, negating any movement or sagging. Mitred Caesarstone Edge Construction Steel Frame Page 14 Benchtop Cutouts The following information must be considered when designing the incorporation of sinks, cooktops, etc into benchtops. • Cutouts are usually created in benchtops for the installation of sinks, cooktops and other accessories. • Cutouts must be prepared according to the instructions of the manufacturer of the item to be installed. • A minimum radius of 15mm is recommended for all internal corners in cutouts (Figure 1). The larger the radius the stronger the corner. Figure 1 ü Figure 2 û Figure 3 û Figure 4 û • Do not square cut (Figure 2) or cross-cut (Figure 3) corners. • Do not cut large radius in sections (Figure 4), these need to be one continuous smooth radius. • Do not reduce the thickness of the surface when preparing the cutout. • The distance between a cutout and an edge or join must be no less than 60mm. The greater the distance, the stronger the area. • If the distance between a cutout and an edge or join is less than 150mm, the area must be supported. Ensure that the area between the cutout and the edge or join is located over the junction between the base cabinets or fit a solid support strip under the area. Page 15 Cutout Surrounds Consider the minimum recommended dimensions when designing cutouts for appliances and sinks. Less than 150mm from edge requires support 60mm Minimum Large Cutouts If a cutout will leave front and back benchtop rail widths of less than 60mm, consideration should be given to making these rails from separate pieces to avoid problems with cracking. If less than 60mm from edge, then it is recommended that separate rails be abutted to the end of the benchtop. Page 16 Sink Drainers Sink draining grooves are often cut into the surface of the material when under mount sinks are used. There are several fabrication considerations that need to be addressed. Undermount Sink Installation 1. The drainage grooves/wash plane surface should be polished up to the same finish as the factory polish finish of a Caesarstone slab. The quality and performance of any machined sink drainer is the responsibility of the Stonemason. 2. Any groove should not be too deep as it may seriously affect the strength of the benchtop around that area. Grooves should be no deeper than 15% of the thickness of the slab, ie. 3mm for a 20mm slab. The area on the underside of the draining grooves may require additional support. 3. Drainage grooves may need to be cleaned with a soft bristle brush. 4. We recommend that square corner undermount sinks are not installed as we recommend a minimum 15mm radius in all internal corners. This fabrication process is not covered under Caesarstone’s 10 Year Limited Warranty. Page 17 Note - The recommended edge profile for the under mount sink cutout should be a minimum 6mm radius edge on the benchtop surface edge, to minimise the risk of chipping or damage. The greater the profile the more durable the edge will be. Cutouts for top mount sinks must always be core drilled in each corner to eliminate stress points and smoothly integrates to all straight cuts. Cutout and corner details must never be roughly cut with an angle grinder. Caesarstone’s minimum recommended edge radius is 6mm Caesarstone benchtop Core Drill all corners. Minimum radius 15mm. Cross Rail Supports 60mm minimum Sink Cutout Machined Drainage Grooves 60mm minimum Page 18 Kitchen Splashbacks Caesarstone splashbacks offer low maintenance, easy to clean, grout free surface with a seamless look and continuity of benchtop colour and are ideal behind sinks. In addition they offer reduced lead times with same day installation as the benchtop. Where can Caesarstone be used? 50mm Electric cooktops (freestanding or bench mounted) and Induction cooktops • For both electric and induction cooktops we recommend a minimum 50mm clearance from the back edge of the cooktop to the Caesarstone splashback. Gas cooktops (freestanding or bench mounted) • For gas cooktops a minimum 200mm clearance from the periphery of the gas burner to the Caesarstone splashback. • For splashbacks behind gas cooktops, the installation must conform to the minimum Australia and New Zealand standards relevant to this application. When designing or installing splashbacks, compliance to all Australian and New Zealand standards and guidelines needs to be considered by all parties involved in the design, manufacture and installation of a kitchen. 50mm minimum clearance from splashback for electric cooktops 200mm 200mm minimum clearance from the splashback to the gas burner element Page 19 Installation Guidelines • Timber framed wall construction should use fibre cement sheeting installed as per relevant guidelines behind Caesarstone splashback applications. Brick wall construction should use cement based render behind Caesarstone splashback applications. “L” shapes should not be fabricated in one solid piece as this does not allow for movement due to thermal expansion. • Cutouts for items such as powerpoints should be core drilled to produce radius internal corners. ie. two 50mm core drilled holes. Cross cutting should be avoided at all times. • We recommend the use of Caesarstone neutral cure flexible silicone for bonding the splashback to the wall cladding and Caesarstone neutral cure coloured silicone for sealing the joins. • Items such as utensil racks can be fixed to a Caesarstone splashback. Fixing holes should be drilled using either a diamond tipped drill, tungsten or sapphire tipped drill bits on a slow variable speed with no hammer action. Start with a small hole and gradually increase the diameter to the required size. Use plastic wall plugs and stainless steel screws. The wall plug must not penetrate the wall behind the Caesarstone surface. If the holes are located close to a corner, leave at least 5cm distance between the hole and the edges. Page 20 Edge Profiles There are many edge profiles that can be achieved using Caesarstone, and it is important to take the following factors into consideration. • All exposed edges should be fabricated and finished to the same finish as the surface. • The top and bottom of edges must be rounded. Do not create square edges. The larger the surface area of the edge (ie., radius), the more resistant it is to chipping. • All edges should have a minimum radius on any edge profile of 3mm - 4mm. For added durability, the best option is a 6mm radius. • Undermount sinks should have a minimum radius of 6mm on the upper edge of the Caesarstone. ü ü Pencil Round 3mm - 4mm Recommended Apron Edge 5x5 Shadow Line Recommended for islands and drop down panels ü ü û Splayed Edge Recommended for furniture ü Mitred Apron Recommended for Supernatural Designs ü Shark Nose Edge 40mm Laminated Edge 3-4mm Edge Recommended Square Edge Never finish edges square like this, as impact to edge may result in chipping. Page 21 Preparing the Base Units & Cabinets • Caesarstone surfaces are installed on top of cabinets and are not fixed to the wall. Before installing the surface, ensure that cabinets are complete, stable, level and suitable for bearing the weight of the surface and any other heavy applied loading including sinks filled to capacity. • Caesarstone surfaces must be supported on a strong, weight supporting perimeter frame or on a full deck (solid carcass) support. • Verify that the benchtop is sufficiently supported in areas of joins, cutouts and over spaces for appliances such as dishwashers, ovens, washing machines, etc. • For cutouts longer than 600mm, provide side-to-side support beams under the surface. • Provide support under all benchtop joins. • Attach a board between the cabinet tops on both sides of under bench appliances that generate heat. • For surfaces of 13mm and 20mm, if extra reinforcement of the cabinets or the surface is considered necessary, incorporate a full carcass panel in the top of the cabinets. Corner cabinet Page 22 Cabinet Support Plinths provide a strong and stable base for the cabinets and are considered best practice. It is important that they are properly levelled and secured to the floor and wall. Cabinets should be placed and fixed securely to ensure that there is no movement under load. Also ensure that you have a level surface to place the tops on. Finishing Touches Once installation is complete, ensure that the slab surface is clean and the work area tidy. If further construction work is to be performed at the job site after the installation of the benchtop or Caesarstone surface is complete, ensure that the Caesarstone surface is properly protected by covering the entire top with corrugated cardboard or another protective material. Make the customer aware that any following tradesmen must NOT use the new benchtop as a work bench, step or standing platform, and that any tradesmen using strong solvents or adhesive must show due care. Caesarstone strongly recommends that the customer confirm in writing their satisfaction with the material and workmanship at the end of the job to cover the stonemason and kitchen company against damage caused by others. These photos were taken after the installation of the tops was completed. It is a good example of what can happen once the benchtops have been installed. û û û Page 23 Tabletops Plywood support 100mm from edge When installing a Caesarstone surface as a freestanding tabletop, the base must fully support the weight of the Caesarstone table top. All edges should be radiused to at least 6mm to reduce the risk of damage from chairs, etc. Screw fixings Caesarstone should be bonded to the substrate with epoxy or neutral cure silicone and then screw fixed to to substrate. Tabletop Frames Caesarstone is an ideal surface for furniture, large benches, etc. When using Caesarstone in these applications, it is important that the perimeter and internal supports do not sag or move from the weight of the Caesarstone or any additional applied surface loading. Caesarstone tabletop with mitred edge Allow 2-3mm space for expansion Supports at 600mm centres Full peremiter frame supports Page 24 Vanities Caesarstone can be used in several ways to create a vanity unit. • Where the material itself forms the receptacle that will hold water or where water is running directly onto the surface of the Caesarstone. Boiling water must be avoided due to the risk of thermal shock. • In a more traditional basin design where the top as well as the basin are formed from Caesarstone. • Where Caesarstone is used in conjunction with a wash basin/vessel to form a vanity top. • This can be using an under bench basin or an over bench vessel. Undermount Sink Photo: Winnie & Fred Designs Topmount Sink Photo: Kitchens Victoria Page 25 Laundry / Kitchen Front to back rail between bowls to support weight Vertical Rail Support Panels 600mm Maximum Vertical Support at the junction of the cabinet doors Laundry Tubs Installing large bowls into laundries and increasingly kitchens requires additional consideration, as for example, above is a dual 45L tub that requires a wide cabinet to accommodate it. The total capacity is 90L with each litre of water weighing 1kg, so it could potentially have a weight of approximately 90kg if both tubs were filled with water. If there are two bowls then we recommend adding a rail between the bowls. This is equivalent to a person standing on the top in an area with a large cutout. Unless the cabinets are reinforced and can adequately support this weight, then there is a high risk of a benchtop failure. Page 26 Washing Machine & Dryer Where these appliances are installed below the benchtop, care needs to be taken with providing additional support. It is advisable that a vertical support panel is placed between the appliances and either a support panel or cabinet be placed either side. This will ensure that the tops have adequate support. The other consideration is with the heat generated by these appliances, especially the dryer. Some of these exhaust through the front while others through the back, some may also need to be ducted. If required, a panel may need to be installed below the tops to protect them from the heat. Page 27 Heat Resistance Caesarstone surfaces can tolerate moderately hot temperatures for brief periods of time. Prolonged exposure may result in discolouring or other types of damage. • Do not expose Caesarstone to excessive heat. The rule of thumb is that if cookware is too hot to hold, then don’t place it directly on the Caesarstone surface. • If the surface is exposed to temperatures higher than 70°C, support the surface from underneath to prevent warping. Always use an insulator trivet, chopping board or heat pad. Never place hot cookware directly onto the surface of any Caesarstone slab Do not allow direct contact between Caesarstone surfaces and very hot pots or other hot cookware. Example of concentration of heat on one area of the bench top due to pot with a high thermal load. The use of a heat pad eliminates this problem. There is no heat transfer to the tops. Heat can cause a benchtop to expand rapidly but in a very localised area while the rest of the benchtop remains cold. This thermal expansion is opposed by the cold, non-expanding adjacent material as well as any adhesive used to affix the benchtops. A pot placed on the benchtop directly from the cooktops creates two issues; firstly there is the sudden change in temperature of the top (thermal shock) and secondly the thermal load, that is the amount of heat present. Cracking in this situation may not happen the first time, although they may develop over time if the proper precautions are not taken. Also, proximity to weaker areas such as cutouts can be a contributing factor. Page 28 Care & Maintenance Everyday Cleaning Caesarstone requires very little maintenance to keep the surface looking like new. For everyday, routine cleaning we recommend wiping the surface with warm soapy water (a mild detergent) and a damp cloth, or use a spray and wipe cleaner that is stone safe. Wipe the surface with a clean damp cloth then dry off with a microfibre cloth. As Caesarstone is virtually non-porous, it will keep its lustrous gloss and ultra smooth surface without polishing and it never needs sealing. Never attempt to polish the surface, and avoid prolonged rubbing in one spot when cleaning. Caesarstone Cream Cleanser Caesarstone Cream Cleanser has been specially formulated to remove the most stubborn stains such as red wine or beetroot while taking care of the Caesarstone surfaces. It is also suitable for cleaning sinks and taps, baths and basins, shower recesses, tile surfaces and cook tops. Food Preparation We always recommend cutting on an appropriate cutting board and never directly on the Caesarstone surface to avoid blunting kitchen knives or damaging the surface of your bench top. Warranty Registration This is done by the stonemason and once processed the end customer will receive a free Caesarstone Cleaning Kit, Care & Maintenance Brochure. Heat Resistance Caesarstone will tolerate brief exposures to moderately hot temperatures, however prolonged direct contact with, or radiated heat from very hot pots can cause thermal shock, discolouration or damage. Therefore we do not recommend placing hot pots, pans, electric frying pans, oven trays, etc. directly from the hotplate or out of the oven onto the surface of Caesarstone. We always recommend the use of a hot pad or trivet to place hot items on. Tough? Yes. Indestructible? No. As with any surface, Caesarstone can be permanently damaged by exposure to strong chemicals and solvents that undermine its physical properties. Do not use products that contain trichlorethane or methylene chloride, such as paint removers or stripper. Avoid any highly aggressive cleaning agents like oven cleaner that have high alkaline/pH levels. Should the surface be accidentally exposed to any of these damaging products, rinse immediately with water to neutralize the effect. Page 29 Caesarstone Cleaning Products Caesarstone has developed a range of cleaning products specially designed and formulated to keep Caesarstone quartz surfaces looking their best. Our Cream Cleanser is available to purchase through approved Caesarstone fabricators. Extra Stubborn Stains For extra stubborn stains that can’t be removed with Caesarstone Cream Cleanser, contact our Caesarstone customer support team at 0800 303 606 who will be able to provide you with further cleaning advice for your specific type of stain. Substance Red Wine Beetroot Coffee / Tea Cordial Spices Caesarstone Cream Cleanser Methylated Spirits Stone Safe Spray Cleaner ü ü ü ü ü Food Oils Glue / Silicone / Paint ü ü For more information please refer to the Caesarstone Care & Maintenance Guide. Page 30 Treating Stains Type of Stain Cause / Source of Stain Treatment Remarks Chemical Materials containing caustic soda pH 10-14 Fat/grease removers, eg, oven cleaners Cannot be removed. Heat source Direct / Indirect Hot pressure cooker Hot frying pan Hot saucepan Polishing burn Toaster oven Grill Hot plate Oven shelves and trays Hot food spillage The severity of the burn is indicated by its colour. Yellow stains can sometimes be removed with Caesarstone Cream Cleanser. Brown stains generally cannot be removed. Oil – natural Olive oil Canola oil, etc. Caesarstone Cream Cleanser. 10% bleach Oil – synthetic Machine oils Caesarstone Cream Cleanser, Cosmetics Hair shampoo Medical creams Make-up Iso Propyl Alcohol Caesarstone Cream Cleanser Hydrogen peroxide, max. 30% Metal Metal kitchen tools (e.g., knives) Metal pots Metal belt buckles Caesarstone Cream Cleanser Metal stains may resemble scratches but they are actually metal residue and easily removed. Rust Oxalic acid Repeat use for stubborn stains. Food and beverages Food colouring Herbs and spices Red wine Pomegranates Caesarstone Cream Cleanser 10% bleach Colours Ink Markers – water based Markers – oil-based (permanent) Paint Print from supermarket bags Alcohol Caesarstone Cream Cleanser 10% bleach Other Blood Caesarstone Cream Cleanser Candle wax Alcohol Caesarstone Cream Cleanser Glue from adhesive tape Alcohol Hard water deposits Scale remover Vinegar Soap stains Caesarstone Cream Cleanser Silicone Alcohol *Results represent a partial series range. **Some models require scrubbing to remove certain stains. For further Caesarstone Technical Information register for the Professional Zone of the Caesarstone website at www.caesarstone.co.nz/professional-zone Page 31 For more design ideas, information and for your nearest showroom, visit our web site: www. caesarstone.co.nz or call us on 0800 303 606. ©Copyright Caesarstone 2014. Caesarstone® and other Caesarstone® marks are registered trademarks of Caesarstone® Sdot-Yam Limited and they are used under license by Caesarstone® Australia Pty Ltd. Printed June 2014 and supersedes all previous versions and subject to change without notice. Caesarstone Australia Pty Ltd ACN 121 819 976 Page 32
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