Florida Department of Financial Services—Division of Risk Management 200 East Gaines Street ISSUE 2| VOLUME 7 MAR-APR 2016 Tallahassee, Florida 32399 Developing Agency Safety Goals 1 First Aid Poster 3 Zika Virus 4 NIOSH Releases New Heat Stress Information 5 Heat Illness 5 Sleep Disorders 6 Opening Sendinc Emails 7 Infographic 8 Safety and Loss Prevention Word Search Developing Agency Safety Goals One of the most important and lasting contributions safety officials can make to an agency's loss prevention program is to craft a solid set of safety goals for the organization. Since well-developed goals and objectives have been shown to prevent or reduce losses in workers' compensation claims and give an organization targets for improvement in the future, consider creating or updating your agency's safety goals. Continued on next page... Page 1 Continued from page 1 In beginning the drafting process, it is helpful to keep in mind the S.M.A.R.T. criteria for goals. S.M.A.R.T. is an acronym that suggests that well-written goals should be: Specific – A specific goal conveys to all involved parties an overview of what it is intended to achieve. Specific goals give information on what the organization wants to accomplish and why. For example, you may want to create a goal of reducing slips, trips, and falls each year because it will increase employee safety and decrease payouts of workers' compensation claims. Additionally, specific goals should convey who will be part of the improvement process and where the measures will take place. By creating specific goals as opposed to generic ones such as “Our organization will be safer,” all involved parties will be on the same page in working toward the desired result. Measurable – Steve Hicken, Government Analyst II with the Department of Financial Services, says, “What gets measured, gets done.” Measurable goals help employees understand how an organization defines whether or not the goal has been achieved. To revisit the last example, “Our organization will be safer” gives no concrete information on what is being measured and how it will be accomplished. A much stronger goal would be, “Our organization will decrease slips, trips, and falls by ten percent per year.” Achievable – While it is commendable to “shoot for the moon” in striving for improvements, an unrealistic goal can often have the opposite of the intended effect on a team, and dishearten employees when the goal ends up unmet. Of course, it would be wonderful to complete- crease training for preexisting employees. Relevant – Relevant goals are worthwhile to both the organization and to the employees working in it to bring them to fruition. Employees will work harder to achieve goals when they can see the benefit of the goals' implementation. An example of a relevant goal would be to reduce carpal-tunnel claims by five percent per year, as these claims can be very expensive, and are very painful for the affected employees. ly eliminate all employee accidents; however, this is not a realistic goal as mistakes will always be made, and real life will intrude on lofty objectives. Instead, choose an attainable goal that will inspire employees to rise to the challenge. If your organization needs to increase employee training participation, a good goal would be, “All new employees will receive safety training within one month of the date of their hire.” This creates a starting point from which you can in- Time-bound – Finally, time-bound goals establish a specific end-date within which the goal should be successfully completed. By letting participants know the time frame in which the results of the goal are expected, there is no question of whether additional time can be allocated. Time-bound goals should also work hand-in-hand with the achievability metric previously outlined. Make sure that the time frame allocated is actually possible for your plans. Planning to have all of an agency's employees fully trained in all facets of safety within two weeks is unrealistic; but implementing such a goal within a year could conceivably happen. S.M.A.R.T. goal modeling is just one of the tools available to safety team members in crafting agency safety objectives. In our next issue, we will take an in-depth look at how several agencies crafted effective safety goals, and the results that they have seen since their implementation. Page 2 Page 3 Since the Centers for Disease Control (CDC) declared Zika virus a public health emergency of international concern on February 1, 2016, media outlets have released alarming statistics and photographs, causing growing concern among people geographically likely to be infected. According to the CDC, “Zika virus disease… is spread to people primarily through the bite of an infected Aedes species mosquito. The most common symptoms of Zika are fever, rash, joint pain, and conjunctivitis.” Zika can also less commonly be spread by sexual contact. Those infected generally only experience these symptoms for about a week, and rarely become ill enough to seek medical treatment. Additionally, once infected, people are more likely to be resistant to future Zika infections. While these relatively mild effects are not great cause for concern, Zika virus is potentially very dangerous for pregnant women. As Zika virus has only been documented in humans since 1952, there is still a great deal that is unknown about the infection. Brazil has seen the majority of the infections documented in this most recent outbreak, and the cases of Zika have ac- companied a spike in Brazil's instances of microcephaly, a birth defect characterized by a smaller-than-normal head and brain. Additionally, Brazil has experienced a sharp uptick in the number of diagnosed cases of GuillainBarre Syndrome during the current Zika outbreak, leading some to believe that there may be a link between the nervous system disorder and Zika. The link has yet to be proven definitively, however. As of March 16, 2016, the United States has had reports of 258 cases of Zika virus disease, all of which were contracted by travelers outside of the country. Currently, there are no reports of infections than have been contracted within the United States. However, with warm (and in some cases, hot) spring weather returning, the concentration of mosquitoes will increase exponentially, especially in southern states such as Florida. This leads to an increased risk of infection. To prevent mosquito bites, the CDC recommends the following measures: Use an insect repellent containing DEET, picaridin, IR3535, or oil of lemon eucalyptus. Cover exposed skin by wearing long-sleeved shirts, long pants, and hats. Stay and sleep in screened or airconditioned rooms. Use a bed net if the area where you are sleeping is exposed to the outdoors. Agency officials can also play a part in the prevention of Zika virus. Distribute information about the illness to your coworkers, and work with your building managers to ensure that standing water around buildings is emptied as mosquitoes lay their eggs in the stagnant water that can collect in everyday outdoor containers. While Zika virus is a potentially serious threat, education and simple precautions can ensure you and those who count on you limit their exposure. For more information on Zika virus, visit the Centers for Disease Control website at www.cdc.gov/zika. Page 4 Occupational exposure to heat can result in injuries, disease, reduced productivity, and death. To address this hazard, the National Institute for Occupational Safety and Health (NIOSH) has evaluated the scientific data on heat stress and hot environments and has updated the Criteria for a Recommended Standard: Occupational Exposure to Hot Environments. This document was last updated in 1986, and in recent years, including during the Deepwater Horizon oil spill response of 2010, questions were raised regarding the need for revision to reflect recent research and findings. This revision includes additional information about the physiological changes that result from heat stress; updated information from relevant studies, such as those on caffeine use; evidence to redefine heat stroke and associated symptoms; and updated information on physiological monitoring and personal protective equipment and clothing that can be used to control heat stress. For more information on heat stress, visit http://www.cdc.gov/niosh/ topics/heatstress/. With hotter weather returning to Florida, and with the newly-released NIOSH guidelines on heat stress, now is an excellent time to review heat-related illness. The first step in combating heat-related illness is to recognize its symptoms: Heat rash is generally the first sign that someone is having an adverse reaction to high temperatures. It is characterized by skin irritation, usually around the neck, chest, and shoulders, and is brought about by excessive sweating in hot conditions. Heat syncope is fainting or dizziness due to high temperatures. This fainting may or may not be accompanied by mental confusion, and is caused by diminished blood flow to the heart and dehydration. Heat exhaustion is a more serious form of heat illness caused by dehydration and loss of sodium. It may include nausea, dizziness, irritability, headache, weakness, and elevated body temperature. Heat exhaustion, if left untreated, may lead to the most serious of all heat-related illnesses: heatstroke. Heatstroke, or hyperthermia, occurs when the body's temperature rises to over 105 degrees due to exposure to heat. One of heatstroke's main symptoms may seem counterintuitive, as it is marked by a lack of sweating. Additionally, victims of heatstroke may become disoriented or have seizures, and if left untreated will lose consciousness, sustain organ failure, and die. Heatstroke is a medical emergency, and must be treated as quickly as possible. If you believe that a coworker is the victim of heat-related illness, move the affected person immediately to a cooler place, and administer cold fluids to speed hydration. If the victim has fainted, position him or her in a seated position with legs raised. If the victim is disoriented, or shows other signs of heatstroke, seek medical attention immediately. The most important thing safety officials can do to protect employees from heat -related illness is to make them aware of its symptoms, and to encourage frequent breaks and water consumption for those working outside. While heatrelated illness is extremely serious, proper preparation and employee education can help prevent tragic outcomes. For more information on preventing heat-related illness, visit the United States Department of Labor at https://www.osha.gov/SLTC/heatillness/index.html? utm_source=Twitter. You may also download free, printable heat stress handouts from the Centers for Disease Control at http://www.cdc.gov. Page 5 Most people experience poor sleep from time to time, causing them to wake up lethargic, tired, and moody. But when does a bad night's sleep rise to the level of a sleep disorder? Most often, the delineation is that a sleep disorder has a medical cause, as opposed to simple external factors such as noise or uncomfortable temperatures which interfere with sleep. "Sleep disorder" is a blanket term, encompassing a host of medical conditions that prevent a full night's rest. Some of the most common of these are listed below. Sleep apnea is a common—but potentially dangerous—disorder, in which the airway is obstructed during sleep. Often thought to be simple snoring, the disorder is actually far more serious, as the obstruction causes a cessation in breathing. This prevents deep sleep, and can eventually lead to hypertension, stroke, and even death. Sleep apnea is generally treated by use of a continuous positive airway pressure (CPAP) device, which is worn during sleep and applies air pressure continuously throughout the night to keep the airway open and allow easier breathing. Narcolepsy is a disorder characterized by being extremely tired throughout the day, which often leads to falling asleep at inopportune times. Sufferers of the disorder report constant tiredness equivalent to going without sleep for 24 to 48 hours. It is thought that narcolepsy is caused by a malfunction in the brain's regulation of its sleep and wake cycles. One of the most dangerous parts of the disorder is the potential for sufferers to fall down and sustain injuries after nodding off while standing or sitting. as sitting up in bed, but some rise to perform activities as intricate as walking around their homes, cleaning, cooking, or even in rare cases, driving. Sleepwalking incidents can last up to half an hour, compounding the potential dangers to the somnambulist and those around him or her. Sleep paralysis is a potentially frightening condition in which the sufferer finds himself or herself unable to move or speak when either falling asleep or waking up. The disorder may manifest as an isolated event or as a recurring series of experiences. Compounding the unpleasantness of the condition, sleep paralysis is frequently accompanied by audio or visual hallucinations to which the affected sleeper is unable to react. The phenomenon has been observed throughout history, with artists and writers depicting tormented sleepers, and sufferers believing themselves to be attacked by demons during the night. Another type of parasomnia is somniloquy (sleep talking), in which the afflicted simply talks in his or her sleep. Somniloquists may mumble, deliver rambling, nonsensical speeches, or even shout while asleep. Studies have shown that sleep-talking is more common in children who have parents who talk in their sleep. Parasomnias are a subcategory of sleep disorder characterized by unusual behaviors during sleep. Instead of the relative still and quiet of normal, non-disordered sleep, people affected by parasomnia exhibit far more activity than normal. Perhaps the most famous form of parasomnia is somnambulism, or sleepwalking. Sleepwalkers, or somnambulists, may perform actions as simple and benign If you find that you suffer from any of the above disorders, or are just having general trouble sleeping, consult your physician. Treatments for sleep disorders include participation in sleep studies, medication, changes to diet or physical activity levels, or psychological counseling. While there are no known cures for some sleep disorders, treatments are available that can limit the disruption they cause, and restore at least some of the patient's ability to rest. Sleep is absolutely vital, though it remains one of the most mysterious and little-understood of all of our bodily processes. When you are unable to sleep, every other facet of your life suffers. Seek out treatment as soon as possible. Page 6 Page 7 Search Terms Heat Illness Sleep Disorder NIOSH Sendinc Zika Microcephaly First Aid SMART Objectives References Wikihow.com (n.d.) How to Set SMART Goals: http://www.wikihow.com/Set-SMART-Goals The National Institute for Occupational Safety and Health (NIOSH) (n.d.) http://www.cdc.gov, Heat Stress: http://www.cdc.gov/ niosh/topics/heatstress/ United States Department of Labor (n.d.) https://www.osha.gov, Welcome to OSHA’s Campaign to Prevent Heat Illness in Outdoor Workers: https://www.osha.gov/SLTC/heatillness/index.html?utm_source=Twitter. Page 8 Florida Department of Financial Services Division of Risk Management 200 East Gaines Street Tallahassee, Florida 32399 Safety & Loss Prevention Outlook Team: Molly Merry, CPA Will Butler Division Director Managing Editor/Writer Robin Delaney Christia Nunnery Assistant Director Staff Editor Shannon Segers, ARM-P Bureau Chief, Bureau of Risk Financing & Loss Prevention Christia Nunnery, MPA Administrator, Loss Prevention Section Office of the Director (850) 413-4700 State of Florida Loss Prevention Section (850) 413-4756 Bureau of State Liability & Property Claims (850) 413-3122 We look forward to your feedback on how we can better serve you. To submit story ideas, articles, and other suggestions— or to be added to our distribution list—please contact us by clicking on the link below: State Loss Prevention Program Bureau of State Employee Workers’ Compensation Claims (850) 413-3123 State Liability Claim Change Form (850) 413-4852 Safety Coordinator Appointment Form (850) 413-4756 Workers’ Compensation Claim Change Form (850) 413-4802 The Safety and Loss Prevention Outlook newsletter is for informational purposes only. The Department of Financial Services does not endorse or support any websites, products, brands, or services referenced herein. Page 9
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