TIP Toolkit www.tipstars.org @ 2013 Stars Behavioral Health Group 1 TIP Solutions Review Reference Material TIP Model Guidelines 1. Engage young people through relationship development, person-centered planning, and a focus on their futures. 2. Tailor services and supports to be accessible, coordinated, appealing, non-stigmatizing, and developmentally-appropriate -- and building on strengths to enable the young people to pursue their goals across relevant transition domains. 3. Acknowledge and develop personal choice and social responsibility with young people. 4. Ensure a safety net of support by involving a young person’s parents, family members, and other informal and formal key players. 5. Enhance young persons’ competencies to assist them in achieving greater self-sufficiency and confidence. 6. Maintain an outcome focus in the TIP system at the young person, program, and community levels. 7. Involve young people, parents, and other community partners in the TIP system at the practice, program, and community levels. TIP Model Core Practices: Strength Discovery and Needs Assessment Futures Planning Rationales In vivo Teaching Social-Problem Solving (SODAS) Prevention Planning on High Risk Behaviors and Situations (WHAT’S UP?) Mediation with Young People and Other Key Players (SCORA) TIP Transition Domains: 2 3 ENGAGERS: Qualitative Features of Interactions for Engaging Youth & Young Adults Encourage & acknowledge the sharing of thoughts, feelings, & ideas Non-judgmental & avoid lecturing Give positive eye-contact, facial expressions, & body language Actively listening guided by Open-ended questions Give Affirmations & descriptive praise Express empathy, concern, care, & encouragement Reflections Summary statements & offers of assistance, as necessary NOTE: The ENGAGERS that are underlined are qualitative features that are an essential part of Motivational Interviewing and the TIP model practice of Prevention Planning of High Risk Behaviors & High Risk Situations (WHAT’S UP?). Some examples are provided on the back side of this ENGAGERS. Definitions and Example of Four of the ENGAGERS that are Essential Qualitative Features the TIP model Prevention Planning Practice for High Risk Behaviors and Situations (WHAT’S UP?). In Motivation Interviewing these are referred to as OARS for: o O = Open-ended Questioning o A = Affirmations o R = Reflections o S = Summary Statements 4 OARS: Open-Ended Questions • Cannot be answered with a simple yes or no • Encourage the young person to talk more descriptively • Helps you avoid premature judgments • Keeps communication moving Examples: Not: How much did you drink this week? Rather: Tell me about your drinking. Not: Do you like to smoke weed? Rather: What are some of the things you like about smoking weed? OARS: Affirmations • Sincere compliments or statements of understanding and appreciation • Descriptive praise • Validate young person’s feelings and experiences • Let YP know you hear him/her and you understand • Promote self-efficacy • Helps young person feel confident about using their inner resources to act and change Examples: “It must have been very hard to come here. You’re taking a big step.” “So even though you felt stressed, you decided not to smoke weed this morning – that really took strength!” “You said that with a lot of conviction.” “In spite of many other stressors, you’re making excellent progress in not using pot before work, thus keeping your employment and money coming in!” OARS: Reflections • Show that you have heard accurately by restating the young person’s meaning • A way of checking rather than assuming • Builds empathy • Reduces resistance, strengthens alliance, and reinforces motivation Simple Reflections • Essentially the Transition Facilitator (TF) is repeating the essence of what young person (YP) has said • YP: “My parents are giving me a hard time.” • FT: “So things haven’t been going well with you and your parents.” • YP: “Sometimes I think about quitting, but it would be really hard because everyone I know smokes weed.” • TF: “I guess it’s hard to even imagine how you’d be able to quit when all your friends do it.” Double-sided Reflections • Shows that TF understand both sides of the YP’s dilemma • YP: It would suck to lose my housing over a stupid policy, but I don’t want to quit partying. • TF: So on the one hand you enjoy drinking with your friends, but on the other hand, you value having a nice place to live. • Ending on the change side can help emphasize it OARS: Summary Statements • Restate and reinforce what has been said • Shows that you are listening carefully • Double-checks that you “got it right” • Prepares the young person to move on • Can be used anytime, but particularly valuable at the end of a session, to “gather up” details and return them to the young person Examples: “What I’ve heard you saying is…” “So let me check if I’ve got this right…” “…is there anything I’ve left out?” 5 ____________________Strength Discovery & Futures Planning (name) My Future Plans & My Strength’s Employment ____________________ ____________________ ____________________ ____________________ ____________________ ___________________ Education _____________________ _____________________ _____________________ _____________________ ____________________ Taking Care of Me (Personal Effectiveness & Wellbeing) _________________________ _________________________ _________________________ _________________________ ________________________ Living Situation ________________________ ________________________ ________________________ ________________________ _______________________ Life Skills ______________________ ______________________ ______________________ ______________________ ______________________ _________ SBHG Strength 6 7 Circle of Support Map/Concentric Circles Use the technique of concentric circles. When in doubt about how much a youth has let one in, use the technique of concentric circles (Lazarus, 1989). This technique is designed to delineate the degree of disclosure. It is done by drawing five concentric circles and labeling them from Circle 1 at the core to Circle 5 at the perimeter. The youth is then asked to conceive the real self as being in the innermost, center circle where his or her most private and personal thoughts and feelings are held. The most superficial and insignificant information is at the surface in Circle 5. A youth is then asked to point to the circle into which he or she is allowing the counselor. Young people will often be surprisingly honest with this technique, and it gives a good idea how much further the counselor has to go in establishing a close therapeutic relationship. A. Used with a youth who seems to be not fully disclosing 1.Ask if youth is willing to try an experiment a) Purpose is find out how much people know about him or her 2.Show the circles a) Say these 5 circles contain everything there is to know about you b) The inner (1st) circle is the most private and secret info about you 3.What circle have you let me into? 4.What would it take for me to get into Circle number (the next circle)? B. Used also in groups where youth share who in their life is in what circle 1. An insight into the youths’ interaction styles can be had this way 2. Also an insight can be had into how many people the person trusts C. Ask what kind of person can be trusted to be in Circle #1 1. Emphasize that only empathic people should be in Circle #1 8 9 10 SODAS Component Checklist Preparation ______ Introduces SODAS and explains the process and benefits. SODAS Components ______ Defines situation/summary (asks questions, encourages youth to talk, expresses empathy, reflective statements, summarizes periodically) ______ Options (asks youth first, provides additional alternatives, waits to explore advantages and disadvantages) ______ Disadvantages (asks youth, non-judgmental reaction, provides additional disadvantages if needed) ______ Advantages (asks youth, non-judgmental reaction, provides additional advantages if needed) ______ Solution (youth makes final decision, Transition Facilitator offers role-playing, verbal support and reassurance) ______ Follow-up (expression of interest and encouragement, arranges specific follow-up, inquires about the implementation of solution) Was the quality of the interaction appropriate for the situation? ____ ____ ____ ____ ____ ____ ____ ____ ____ ____ Solicit youth’s input throughout interactions Acknowledge youth’s input (active listening) Remain non-judgmental Pleasant & steady voice tone (avoid lecturing). Express enthusiasm where appropriate Facial expressions/Eye contact/Body language to match Express empathy, concern, care, &/or encouragement Offer assistance, as appropriate Set limits and expectations, as necessary Use positive descriptive praise 11 SODAS Worksheet Young Person’s Name _______________________ Date ____________________ Person conducting SODAS with Young Person _____________________________ Situation Options: 1. 2. 3. Advantages / Disadvantage of Each Option: Option 1. Adv: Disadv: 12 Option 2. Adv: Disadv: Option 3. Adv: Disadv: Solution/Follow- Up: 13 SODAS Young Person’s Name________________________________________ Date ____________________ Step #1- Situation: ______________________________________________________________________ ______________________________________________________________________ Step #2- Options: Y.P. 1. 2. 3. T.F. Step #3 & #4 - Disadvantages Advantages Y.P. / : T.F. 1. 1. 2. 2. 3. 3. Step #5- Solution:______________________________________________________ 14 SCORA Component Checklist Preparation ____ Introduces SCORA and explains the process and benefits SCORA Components ____ Situation requiring negotiation (Arrives at clear definition of situation from each party’s perspective). ____ Concerns (Solicits from all parties their concerns, needs, and interests related to the situation). ____ Options (Asks both parties to generate options relevant to the situation and addressing concerns. Promoting brainstorming and remaining non-judgmental). ____ Review each Options (Assess which option might have the most advantages versus disadvantages for all parties in meeting the Situation and their Concerns --- May involve combining or revising some options to create a “best fit.”) ____ Agreement (What the young person and other person are committed to doing to address the situation.) Was the quality of the interaction appropriate for the situation? _____ Pleasant & steady voice tone _____ Express enthusiasm where appropriate _____ Facial expressions/Eye contact/Body language to match _____ Be brief (avoid lecturing) _____ Solicit youth’s input throughout interactions _____ Acknowledge youth’s input (e.g., head nods) _____ Remain non-judgmental _____ Set limits and expectations, as necessary _____ Express Concern, Care, and Encouragement 15 SCORA Worksheet Participants: _________________________________________________ Date: _________________ TF: _________________ Situation Concerns: Options: 1. 2. 3. 4. 16 Review (Examine which option might have the most advantages verses disadvantages for both parties in meeting the Situation and their Concerns. This step might involve combining or revising some options to create a “best fit.”) 1. 2. 3. 4. Agreement Follow-up: 17 What’s Up? What is your concern? How does it fit in with your future plans? Ask about good things / not so good things regarding YP’s concern (RB/RS). Talk about options / Elicit change talk. See the stage of change? Understand ambivalence. Plan next steps. RB / RS = Risk Behavior / Risky Situation 18 Transition Facilitator’s Assessment of Progress Following Each WHAT’S UP Discussion with YP Young Person_____________________________ Date____________________ TF________________ What is the YP’s concern? Specify the Risk Behavior or Risky Situation -- and the level of concern expressed by the YP. (For each item, specify if same as previous session or if different). How does YP’s concern (RB/RS) fit in with YP’s Futures Plan? Is the YP expressing any discrepancies? If so what are these? Ask about good things / not so good things about RB/RS. Hypothesize as to the function that the RB/RS serves for the YP. Talk about options / Elicit change talk. What are Advantages/Disadvantages of status quo? Specify any alternative options YP exploring? Advantages/Disadvantages of each. See the stage of change? Choose best estimate of stage: Pre-Contemplation___ Contemplation___ Preparation___ Action___ Maintenance___ Is this suggesting progress toward change and action? Understand ambivalence. Plan Next Steps 19 20 21
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