ResidentsHandbook
Chervil House and
Brooklime House
Hackney E9 6JL
Contents
03
Welcome to your new home
05
Utilities
electricity
water
television / internet
TV aerial
satellite TV
07
Inside your home
kitchen
bathroom / toilet
hot water and radiators
lighting
doors and windows
floor coverings
11
Taking care of your home
decoration / finishes / fixings
ventilation and condensation
security
13
What to do if something goes wrong: defects and snagging
urgent / emergency defects
minor defects
non-urgent defects
15
In an emergency
fire
water
smoke detectors
fire prevention
17
Outside your home
security lighting
car parking
gardens
waste and recycling
18 Energy saving and environmental features
19 Local amenities and useful contacts
03
Welcome to your new home
I’d like to welcome you to your new home, which is among the first Council housing to be built in
Hackney for nearly three decades.
To help you settle in we’ve produced this handbook that gives you information on
everything you’ll need to know about your new home, from where to find your electricity
meter and water stop valve to what to do in an emergency. It also has useful local
Welocome todoctors
your new home
information including
surgeries and local hospitals, as well as who your Estate
Manager is and who to contact if you have any issues or questions about your home.
I’d like to welcome you to your new home, which is among the first Council housing to
be built in Hackney for nearly three decades.
You’ll be pleased to know your new home has been designed to 10% larger than the national
standard for housebuilding, and is also more energy efficient, meaning lower heating costs not
only for your home but for the building as a whole.
To help you settle in we’ve produced this handbook that gives you information
on everything you’ll need to know about your new home, from where to find
your electricity meter and water stop valve to what to do in an emergency. It
also has useful local information including doctors surgeries and local
hospitals, as well as who your Estate Manager is and who to contact if you have
any issues or questions about your home.
You’ll be pleased to know your new home has been designed to 10% larger than the
national standard for housebuilding, and is also more energy efficient, meaning lower
heating costs not only for your home but for the building as a whole.
Resident support is key before the Council makes any decisions about housing regeneration and
building new homes. We have worked very closely with tenant and leaseholder representatives,
Resident support is key before the Council makes any decisions about housing
regeneration
building new
homes. We
have worked
very closely
with tenant
and of this would have been possible. Their
the Six and
Estates
Steering
Group,
without
whom
none
leaseholder representatives, the Six Estates Steering Group, without whom none of
this
would have
been possible.
Theirincluded
contact details
included in this
contact
details
are also
in are
thisalsohandbook,
if you’d like to get involved in your local
handbook, if you’d like to get involved in your local community then give them a call.
community then give them a call.
I hope you find this handbook useful and I’d like to wish you all the best in your new
home.
I hope you find this handbook useful and I’d like to wish you all the best in your new home.
Councillor Karen Alcock
DeputyKaren
Mayor
Councillor
Alcock
Deputy Mayor
Hackney
Council
Hackney Council
Councillor Karen Alcock, Deputy Mayor, Hackney Council
4
Utilities
In an emergency
Please ensure that you know where to locate and how to ope
switches and taps for electricity and water.
Electricity in your home can be isolated by the mains cut-off s
separate
switch
at the side of the new fuse board located
05 in t
Electricity enters your home via an
electricity meter
which
Electricity
is located in a high level cupboard in the hallway. These
cupboards should be kept closed or locked and not used for
storage.
The meter cables lead into a Mains Circuit Breaker control box,
which contains the main on / off switch for electricity in your
home and a number of circuit breakers. These replace the old
fuses but operate in much the same way and will trip if a fault
is detected, and need to be reset by flicking them back to the
“on” position.
In an emergency
Please ensure that you know where to locate and how to operate all your c
switches and taps for electricity and water.
Electricity in your home can be isolated by the mains cut-off switch. This is
separate switch at the side of the new fuse board located in the hallway.
Pushin
to the D
turns o
electric
If the circuit breaker continually trips out or will not switch
back to the on position, please report it to Hackney Homes.
Water: the only
stop valve
for the mains by
supply
Do not attempt to do any work on an electrical circuit. All works should
be (tap)
undertaken
a is located underneath the s
qualified electrician arranged by Hackney Homes.
The water is turned
off by turning the
handle on the valve
clockwise until it
stops (like turning
off a tap).
Gas
There is no gas supply to your property. The gas fired boilers are located in a central plant room.
Water
Water: the stop valve (tap) for the mains supply is located un
Your property is connected to a water meter which measures the exact amount of water you use
- similar to your electricity meter. This is located in the cylinder cupboard.
If fire breaks out in your home:
The water is turned
When you first move in,
register
for the water supply with¥Thames
Water
who
issue
If you are in
the room
wherewill
the fire
is, leave straight away, together
offyou
bymust
turning
the
anybody else, then close the door
a bill for the amount of
water you
handle
onuse.
the valve
¥ Do not stay behind to try to put out the fire
clockwise until it
There is a water stopcock
located
your
5
stops
(likebeneath
turning
kitchen sink which isolates your property. There
off a tap).
is an earth wire attached to the copper pipe of
the stopcock – it should not be removed.
Never use an external stopcock unless instructed
to do so by Hackney Homes or Thames Water.
External stopcocks to turn off the water are
located in the footpath for ground floor units and
in cupboard for those on the first floor and above.
Using a sink of water to wash up twice a day rather than having the hot
If fire on
breaks
out inIfyour
tap running could save money
your bills.
you home:
need to rinse utensils
or wash vegetables, use cold water if possible and don’t leave the tap
¥ If you are in the room where the fire is, leave straight a
running!
anybody else, then close the door
Kettles use a lot of electricity, so try not to boil water you won’t use: most
kettles can boil as little as a mugful. This could save you around £7 a
year on energy bills. If everyone in the UK did this, we could save enough
electricity in a year to power the UK’s street lights for one month.
A running tap wastes more than six litres of water a minute, so turn off
the tap while brushing your teeth, shaving, or washing your face - and use
cold water if you don’t need hot.
If you leave your home for more than a day or two in the winter, leave the heating set to a low
level to avoid freezing water in the pipes.
If water in the pipes is frozen do not run hot water taps because this will empty the hot water
cylinder which could then cause damage. A dripping tap may also lead to frozen pipes in winter,
and will stain the bath or basin.
Telephone / internet
A British Telecom terminal point is wired ready for the installation of a telephone. If you require a
telephone or internet service you should apply directly to British Telecom or any other provider to
subscribe. Care should be taken during installation that structural damage is avoided (i.e. there
should be no drilling through window frames or brickwork).
TV aerial
There is a communal TV aerial located on the
roof and this is connected in the corner of your
lounge and main bedroom.
Satellite TV
Communal satellite Sky+ , Turksat and Hotbird
connections are provided in every home on
the wall in the main living room. You will need
to contact a satellite installer about schemes,
subscriptions and cost of connection. Satellite
dishes are not permitted on the development.
Inside your home
Kitchen
07
Laminate worktops will withstand high temperatures for short periods without deterioration, but
use pan stands and trivets to protect surfaces from hot, rough and wet pots, pans and utensils.
Direct contact from iron, steel ceramic and copper vessels can scratch and stain the surfaces. A
chopping board should always be used for cutting or chopping. Never chop or slice food directly
on the laminate surface.
Clean surfaces with warm soapy water and polish with a dry cloth as often as required. Avoid the
use of abrasive cleaning materials like scouring powders, steel wool and metal brushes. Never
use bleach and other chlorine-based cleaners, acids, photographic development liquid, alkalis
(caustic soda) or concentrated disinfectants on surfaces. If any of these come into contact with
the surface, clean them off immediately, otherwise surface damage will occur. As with all work
surfaces spillages should be wiped up immediately and particular care should be taken with oil
and grease which can penetrate the surface. Strongly coloured foodstuffs, such as blackcurrant
and beetroot, can stain surfaces and acidic things like citrus fruit, vinegars and cola could cause
damage to the surface.
Spaces have been provided for an electric cooker, a fridge and a washing machine.
The switches controlling the sockets for these
appliances are located at worktop level. Hot and cold
water supply and drainage facilities have also been
installed in or adjacent to washing machine spaces
for washing machine connections.
Inside your home
Kitchen
Laminate worktops will withstand high
temperatures for short periods without
deterioration, but use pan stands and
trivets to protect surfaces from hot,
rough and wet pots, pans and utensils.
Direct contact from iron, steel ceramic
and copper vessels can scratch and
stain the surfaces. A chopping board
should always be used for cutting or
chopping. Never chop or slice food
directly on the laminate surface.
Clean surfaces with warm soapy water and polish with a dry cloth as often as
required. Avoid the use of abrasive cleaning materials like scouring powders, steel
Ifwool
you
wish
to install
a dishwasher,
consent
is required from Hackney Homes – please contact the
and metal
brushes.
Never use bleach
and other chlorine-based
cleaners, acids,
photographic development liquid, alkalis (caustic soda) or concentrated disinfectants
on
surfaces.
If
any
of
these
come
into
contact
with
the
surface,
clean
them
off
Estate
Manager at your Neighbourhood Office.
immediately, otherwise surface damage will occur. As with all work surfaces spillages
should be wiped up immediately and particular care should be taken with oil and
grease which can penetrate the surface. Strongly coloured foodstuffs, such as
blackcurrant and beetroot, can stain surfaces and acidic things like citrus fruit,
vinegars and cola will scratch the surface.
Spaces have been provided for an electric cooker, a fridge and a washing machine.
Your tenancy requires that any plumbing or waste
disposal is installed by qualified tradesmen - any
damage caused by the work is your responsibility.
When purchasing a new washing machine or
dishwasher, it is recommended that you review
the EU labelling scheme for white goods, which
will help you choose the most energy-efficient
machine to save money on bills.
The switches controlling the sockets for these appliances are located at worktop level.
Hot and cold water supply and drainage facilities have also been installed in or
adjacent to washing machine
spaces for washing
machine connections.
If a blockage occurs and the sink is full of water, try to remove the blockage by pushing a
flexible rod down the plughole or by using a suction cup plunger to force water up and down the
8
wastepipe. To prevent blockages, put hot fat in a container and, when cold and hardened, into the
bin rather than down the drain.
Bathroom / toilet
The bathroom is equipped with a wash basin, toilet and bath.
Do not use metal scourers to clean bathroom surfaces, they
will cause damage. Bleach should not be allowed to stand in
stainless steel sinks.
Bathroom blockages are normally caused by a build-up of
hair and soap - you can try to remove this by using a suction
cup plunger or a drain un-blocker. However, if the blockage
appears more serious, contact Hackney Homes.
Never flush disposable nappies, sanitary towels or similar
items down the toilet – these can cause a serious blockage
and you will be charged by Hackney Homes for unblocking it.
Hot water and radiators
Your new home has been designed with insulated external walls, insulated floors, double glazed
windows, and an energy-efficient heating system to reduce your heating bills.
The heating and hot water systems are located in the hall cupboard. These are set by the
manufacturer and should not need adjustment.
The immersion heater is for use when an extra boost of hot water is
required – constant use will result in higher bills.
The heating and hot water are
controlled by a programmer
which can be set to switch the
heating and hot water on and off
at set times.
There is a
thermostat
control located
in your home.
The heating should, under normal conditions, be set to achieve an indoor
temperature of between 17 oC and 20 oC (63 oF to 68 oF).
Lighting
Your property has been fitted with low energy light fittings and bulbs which last longer than
normal bulbs. When it is time to replace them, always look for bulbs with high efficacy
(efficacy means the amount of light emitted in relation to the power input).
Doors and windows
The front entrance door is fitted with an outside key lock, inside turn button lock, two sliding
bolts, security chain and door viewer. The bathroom door is fitted with lever handles and a
bathroom lock which, in the case of an emergency, can be opened from the outside. The tilt and
turn casement windows are easy to open and clean.
The windows are fitted with
locks to prevent people falling
out and should only be opened
fully for cleaning purposes, and
locked afterwards.
Floor coverings
All floors are laid with vinyl tiles
except the kitchens, cloakrooms
and bathrooms which are
vinyl sheet flooring. Vinyl and
similar materials can be cleaned
with water-based cleansers to
remove routine dirt and stains.
When considering floor coverings, you should advise the supplier that
there is under floor heating as this means that certain tiles and thicker
carpets are not suitable. You should also ensure you choose a floor
covering which minimises the impact of noise to any floors below. Wooden
floors are not allowed.
09
Taking care of your home
Decoration / finishes / fixings
Redecorating can be carried out after 12 months, when the contractor has made good any
defects – see the defects section on page 13. Under the terms of your tenancy, you must get
written permission from Hackney Homes before making any alterations or improvements to your
home. When redecorating, please choose sustainably-sourced products and ensure that the work
is carried out by a person who is suitably qualified.
Try to keep a reasonably even temperature by using heating sparingly to allow your house to
warm up gradually – this will help prevent cracks appearing.
White salts or deposits on the internal or external walls is another sign of drying out. On external
walls this will eventually disappear, but on internal walls it can be cleaned by wiping or brushing
with a dry brush. If persistent it may be the result of a water leak and you should notify Hackney
Homes immediately.
Heavy pictures and mirrors should not be hung on picture hooks – instead use a wall-plug fixing
which should go through the plasterboard into the wall behind. Special timber frame toggle bolts
and plug fixings are available from DIY warehouses. If fixing through wall tiles keep the end of the
wall-plug level with the plaster face and not the face of the tile.
It is possible to fix items to the ceiling but heavy objects are not advisable, and you should
take care not to suspend heavy objects from the ceiling. The ceilings are constructed using
plasterboard fixed to the reinforced concrete frame. To fix lightweight items to the ceiling or walls,
you should use plugs designed for hollow partitions or special fixings such as toggle bolts or stud
fixings.
Be cautious when nailing or drilling into walls as there could be electric cables or pipes beneath
the surface.
Ventilation and condensation
Your home has been designed with a combination of extractor fans / mechanical heat recovery
units to improve ventilation - all controlled by a pump in the hall cupboard. These are low energy
appliances that are cheap to run and should not be switched off otherwise condensation may
occur. Condensation can damage clothes, bedding, floor coverings, decoration, and the walls if
allowed to grow into mould. It can also be bad for your health.
There is a ventilation boost switch in the kitchen which
should be operated when cooking.
11
Further tips:
• close the kitchen and bathroom doors when in use, stopping moisture reaching other •
•
•
rooms, especially bedrooms which can be colder and more likely to suffer from condensation
do not obstruct ventilation grills in the walls and ceilings
cover pans while cooking
put washing outdoors to dry if you can but not on balconies, or use the bathroom with the door closed and window partially open, if you have one
• heaters fuelled by LPG (Calor Gas) are not permitted as they cause moisture and increase the risk of fire, explosion and carbon monoxide poisoning, they should not be used in your home.
Security
Your property has been designed with maximum security including
a video entry phone. When someone rings you should be able to
identify them on the video screen. To allow access press the door
release button.
However:
•
•
•
•
•
make sure that the contents of your home are adequately insured against fire and theft and that any terms about declaring valuables are complied with
have valuable items photographed and use new marking methods available so that goods can be traced if stolen
whenever you leave your home, even to visit a neighbour for a short time, make sure your
entrance door and all windows are secured. The two point locking handles on the windows will enable you to lock the window and still leave a small gap for ventilation
hide valuables like jewellery and never leave them where they can be seen by looking through a window
do not allow strangers into your home without asking for proof of identity
What to do
What to do if something goes wrong: defects and snagging
The company that Hackney Council contracted to build your new home, Lovell, will fix faults or
defects for 12 months from the date the property was completed, known as the defects liability
period. Although your home was inspected before you moved in, some defects may develop or
become apparent over a period of time.
The builder is responsible for repairs but not for those repairs caused by negligence, accident
or your own work to your home. All homes are inspected after 12 months by Hackney Council
and Lovell representatives, with you present, and a list of any outstanding faults is agreed which
Lovell will then put right as soon as possible.
Because Lovell is responsible for these repairs, the procedure is different to the one followed if
you were reporting a fault to Hackney Homes.
There are three categories of defect: urgent / emergency; minor; and non-urgent.
Urgent / emergency defects are:
• likely to be dangerous
• likely to pose a health risk
• likely to pose a threat to security of a person or their home
• likely to result in further serious damage to property if not repaired immediately
Examples of urgent / emergency defects are:
• loss of heating or hot water in households with older people, young children, or those with medical conditions
• flood
• faulty external doors where security is at risk
• overflowing blocked drains / toilet
• materials falling off the roof
• total loss of power or unsafe electrics
• failure of lighting in communal areas
Examples of minor defects are:
• faulty extractor equipment
• internal doors sticking
Non-urgent defects are:
• small faults which do not prevent enjoyment of your home
• cracks in plaster or decoration
Please note that Lovell and Hackney Homes are not liable for faults and
repairs caused by misuse. You will be charged for any such repairs carried
out by Hackney Homes or Lovell.
13
When reporting a defect you will be asked for:
• the nature of the problem
• arrangements for access: whether you prefer a visit on a particular day, or whether a neighbour could help with access – please remember that if you are flexible about access the problem will be dealt with quicker
We will assess your problem and the contractor will contact you directly to arrange a convenient
appointment.
If you request an emergency call-out and it turns out not to be an
emergency defect, you will be charged for the cost of that call-out and any
work associated with it. Please read all operating instructions carefully
before making any emergency calls.
Once the final inspection has taken place after 12 months and any faults have been put right,
for tenants, Hackney Homes become responsible for carrying out repairs to your home; but
leaseholders are responsible for their own repairs and maintenance.
Hackney Homes Contact Centre is available 24 hours a day on
020 8356 3691
Emergency Hotlines:
Thames Water: 0845 9200 800 for major external water leaks
British Gas: 0845 8694 045 for gas leaks and external electrical issues
Electricity in your home can be isolated by the mains cut-off s
separate switch at the side of the new fuse board located in th
In an emergency
In an emergency
Please ensure that you know where to locate and how to operate all your cut-off
Please
ensure
that you
know where
locate and how to operate all your cut-off switches and
switches
and taps
for electricity
andtowater.
taps for electricity and water.
Electricity in your home can be isolated by the mains cut-off switch. This is the large
separate switch at the side of the new fuse board located in the hallway.
Electricity in your home can be isolated by the mains cut-off switches. These are the large red
switches at the side of the fuse board located in the hallway.
Commen
photo
Pushing the RED switch
to the
DOWN
position
Pushing the
RED
switches
turns off all the
to the DOWN
position
turns
electricity
to your
home.
off all the electricity to your
home.
Water: the stop valve (tap) for the mains supply is located und
Water: the stop valve (tap) for the mains supply is located underneath the sink.
Water: theThe
stop valve (tap) for the mains supply is located underneath the sink.
water is turned
off by turning the
The water is
turned
The
water
is turned
off valve
handle
on the
off by turning the
by valve
turning
the handle
onit
clockwise
until
handle on the
clockwise until
it
the valve
clockwise
until
stops
(like turning
stops (like turning
(like
turning off a
a tap).
off a tap). it stopsoff
tap).
15
If fire breaks out in your home:
Smoke and Heat detectors
If you
are inwith
the room
the detectors
fire is, leave
with heat is
Your¥
home
is fitted
smokewhere
and heat
thatstraight
sound ifaway,
smoketogether
or excessive
anybody else, then
close
the
door
If fire breaks
outback-up
in your
home:
detected. They are mains-powered
with battery
to ensure
safe operation in the event of
a power
failure.
Thebehind
detectors
should
beout
tested
not stay
to try
to put
the regulary.
fire
¥ Do
Formatt
Formatt
¥ If you are in the room where the fire is, leave straight a
If the smoke alarm sounds you should check the source of any smoke or fire. It is important to
anybody else,
then close the door
5 you can get out if a fire starts in your home.
remember that you are responsible for ensuring that
¥ Do not stay behind to try to put out the fire
If fire breaks out in your home:
• if you are in the room where the fire is, leave straight away, together with anybody else, then close the door
• do not stay behind to try to put out the fire
• tell everybody else in the home about the fire and get them all to leave. close the front door and leave the building by the nearest means of escape - do not use the lift
• operate any communal alarm system that may be located near your home
• do not use a balcony unless it is part of an escape route from the building
• telephone the london fire brigade on 999
• the assembly point is shepherd’s lane hackney, london e9
• if a fire breaks out elsewhere in the building, you should remain in your home until the fire service instruct you to leave
Fire prevention
By observing the following precautions, you can greatly reduce the risk of causing or being
injured in a fire:
• make sure the smoke alarms in your home are working and are regularly tested
• do not store anything in your hall or corridor, especially anything that will burn. no items should be stored in communal areas anywhere in the development
• use the heating system installed in your home. do not use heaters with a flame, such as gas or paraffin, or electric bar heaters. if additional heating is required, use a convector heater, but only in the hall or corridor
• only use the rooms in your home for their intended purposes - do not use them as storerooms or workshops
• avoid storing items in the cupboard that houses the electrical distribution board as doing so could cause an obstruction and potentially a fire
• do not block access routes to the building
• do not prop open doors, try and keep doors closed at night to prevent the spread of fire, and do not remove self-closing devices on doors
• plan and practise your escape route in case of fire and tell everyone in your household where you keep your door and window keys
• before you go to sleep check that as many electrical appliances as possible have been unplugged from the wall, that gas appliances are switched off, and cigarettes and candles are put out
Outside your home
Security lighting
The front doors are controlled on a dawn to dusk sensor. The rear doors have a security light
operated by a switch inside.
Gardens
The gardens are for communal use and are maintained by Hackney Homes.
Secure Cycle Storage
A cycle store is located in Brooklime House to the rear.
Parking
There is no onsite parking except for blue badge holders.
Waste and Recycling
Individual composting bins have been provided in the kitchen to help reduce and recycle your
food waste.
The external waste storage areas have been designed to be accessible to all and with sufficient
space to accommodate all waste and recycling bins. The bins are located in the bin store room
which is signed for each block.
Find out more about waste and recycling collections at:
www.hackney.gov.uk/ew-household-waste-collection
For bulky items that cannot be put out with your kerbside collection,
such as electrical equipment, or furniture, please call the Hackney Homes
Contact Centre on 020 8356 3691.
17
Energy and Environmental
Energy saving and environmental features
Your new home has been built to save energy and reduce utility bills for you, meeting the industry
standard Code for Sustainable Homes Level 4. This means that by taking advantage of these
features and considering how you light, ventilate, heat and cool your home, or use water, and
dispose of waste, you can save money.
Features include:
•
•
•
•
•
•
low energy light fittings inside and outside your home mean savings – energy-saving light bulbs last up to 10 times longer than ordinary ones, and can save you around £40-£65 over the lifetime of the bulb
improved insulation and efficient heating systems meaning lower heating bills
efficient water fittings to help minimise water waste and reduce bills
improved airtightness and solar panels which generate electricity to power communal hallway and external lighting
recycling bins in your kitchen
a drying line in the bathroom so that you don’t have to use to a dryer will save on your electricity bill
For more energy saving advice, contact the Energy Saving Trust on
0800 512 012 or visit www.energysavingtrust.org.uk/ or
www.est.org.uk/myhome
Local amenities & contact details
Management / Maintenance
Hackney Homes Repairs Contact Centre
Christopher Addison House
72 Wilton Way London E8 1BJ
Tel: 020 8356 3691
Email: [email protected]
Estates Manager / Housing Office
Homerton Neighbourhood Office
92 Well Street, Hackney, E9
Tel: 020 8356 3330
Email: [email protected]
Housing Benefit or Council Tax
Hackney Council Service Centre
1 Hillman Street London E8 1DY
Tel: 020 8356 3399
Email: [email protected]
Water Authority - Thames Water
P.O. Box 286 Swindon SN38 2RA
Tel: 0845 9200 888
Fax: 01793 424 046
Electricity - Southern Electricity
200 Dunkeld Street Perth PH1 3AQ
Tel: 0845 770 8090
Emergency Services - Police
Stoke Newington Police Station
33 Stoke Newington High Street
Stoke Newington N16 8DS
Emergency - always dial 999 textphone 18000
Non-emergency - dial 101 textphone 18001 101
Emergency Services - Fire Service
Homerton Fire station
97 Homerton High Street London E9 6JL
Emergency - always dial 999 textphone 18000
Non-emergency - dial 101 textphone 18001 101
Medical Services - Hospitals
Homerton Hospital
Homerton Row Hackney E9 6SR
Tel: 020 8510 5555
The Royal London Hospital
Whitechapel Road
Whitechapel London E1 1BB
Tel: 020 7377 7000
Medical Services - GP Surgeries
The Lea Surgery
Alfred Health Centre
186 Homerton High Street
London E9 6AG
Tel: 020 8986 3106
Lower Clapton Group Practice
36 Lower Clapton Road
London E5 0PD
Tel: 020 8986 7111
Medical Services - Dentists
Well Street Dental Practice
220 Well Street Hackney London E9 6QT
Tel: 020 8533 0626
Dental Care
177 Homerton High Street
Hackney London E9 6BB
Tel: 020 8985 6650
Local Shops and Amenities - Chemist
Clockwork Pharmacy
239 Well Street Hackney London E9 6RG
Tel: 020 8985 4630
Tesco in store Pharmacy
Morning Lane Hackney E9 6ND
Tel: 020 8218 0147
19
Local Shops and Amenities - Post Office
Well Street
188a Well Street London E9 6JL
Tel: 020 8985 2564
Homerton High Street
London E9 6AS
Tel: 08457 22 33 44
Local Shops and Amenities - Library
Homerton Library
Homerton High Street London E9 6AS
Tel: 020 8356 1690
Hackney Central Library
1 Reading La London E8 1GQ
Tel: 020 8356 4358
Email:[email protected]
Local Shops and Amenities - Banks
Barclays Bank PLC
298 Mare Street Hackney London E8 1HF
Tel: 0845 755 5555
HSBC
283 Mare Street Hackney London E8 1PJ
Tel: 0845 740 4404
Natwest Bank
20 Amhurst Road Hackney London E8 1JW
Tel: 0845 301 9162
Santander
392 Mare Street Kingsland London E8 1HP
Tel: 0845 765 4321
Cash Point
Lorol Homerton
Barnabas Road London E9 5SB
Free Cash Point / Mobile Top up
Tesco
Morning Lane Hackney E9 6ND
Free cash point / Mobile top up
Internet Bank
First Direct
Tel: 0845 610 0100
Local Shops and Amenities - Shopping
Centre
Kingsland Shopping Centre
Kingsland High Street
Dalston London E8 2LX
Tel: 020 7241 5455
Local Shops and Amenities - Supermarket
Inci Supermarket
31-33 Homerton High Street
Homerton London E9 6JP
Tel: 020 8986 7094
Tesco
55 Morning Lane London E9 6ND
Tel: 0845 677 9353
Local Shops and Amenities - Leisure Centre
Kings Hall Leisure Centre
39 Lower Clapton Road
Hackney London E5 0NU
Tel: 020 8985 2158
Local Shops and Amenities – Park / Pool
London Fields (& Lido)
Westside Hackney London E8 3EU
Tel: 020 8356 8428
Local Shops and Amenities - Veterinary
Surgery
Goddard Veterinary Group
5-7 Well Street London E9 7QX
Tel: 020 8986 3918
Abbey Vet
84 Dalston Lane London E8 3AH
Tel: 020 7254 1362
Local Schools - Nursery
Graceland Day Nursery
Bannister House Community Hall
Homerton High St London E9 6BP
Tel: 020 8986 1117
Hackney Central
Amhurst road Hackney London E8 1LL
Local Schools - Primary School
Berger Primary School
Anderson Road London E9 6HB
Tel: 020 8985 6280
Hackney Downs
Dalston Lane Hackney E8 1LA
Morningside Primary & Nursery School
Chatham Place London E9 6LL
Tel: 020 8985 5382
Local Schools - Secondary School
Cardinal Pole Catholic School
205 Morning Lane London E9 6LG
Tel: 020 8985 5150
The City Academy, Hackney
Homerton Row London E9 6EA
Tel: 020 8525 5440
Clapton Girls’ Academy Laura Place London E5 0RB
Tel: 020 8985 6641
The Urswich School Paragon Road London E9 6NR
Tel: 020 8985 2430
Transport – Bus Stop
Homerton High street
Transport – Tube station
Bethnal Green Tube station
Cambridge Heath Road
Tower Hamlets London E2 0ET
Transport – Train Station
Homerton Overground
Barnabas Road Homerton
Greater London E9 5SB
London Fields
Mentmore Terrace Hackney E8 3PH
Transport – Cycling
www.tfl.gov.uk/roadusers/cycling/11607.aspx
and For free cycle routes and tour guides
www.sustrans.org.uk
London Fields Cycles
281 Mare Street London E8 1GR
Tel: 020 8525 0077
Transport – Car Park
Amhurst Road Car Park
London E8 1LL
Tel: 0844 500 6565
Carol Squires, Principal Partner,
Source Partnership
The Kiln 9 Brickfield Hatfield
Herts. AL10 8TN
Telephone: 020 8299 2550
Fax: 01707 273701
Mobile: 07958 282 961 Freephone: 0800 616328
Email: [email protected]
Website: www.sourcepartnership.com
George McGee
Six Estates Steering Group
Email: [email protected]
21
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