STUDY
CLOUD INSIGHTS
2016
KEY RESULTS
TEN EUROPEAN COUNTRIES
OPEN CLOUD INSIGHTS
Powered by
Partner in the study
Cloud Insights 2016
Key results of an international study
in ten European countries
A study project by IDG Business Research Services,
conducted in cooperation with
All the details in this result report have been compiled with the utmost care. Nevertheless, errors
cannot be ruled out. The publisher, editorial team and editor explicitly state that they cannot
assume any warranty or legal responsibility or any liability for consequences arising from incorrect
information. This results report, including all its parts, is protected by copyright. Reproductions,
translations, microfilming, and storage and processing of it in electronic systems, in full or in part,
require the written permission of IDG Business Research Services.
2
EDITORIAL
The public cloud
is no longer a taboo
Cloud solutions are popular – as providers and analysts never fail to keep telling us at every opportunity. But we wanted to get to the bottom of things
– by asking people who work with such systems
on a daily basis: the users. Managing directors and
board members, CIOs and executive employees in
business departments: 800 people took part in our
Open Cloud study, not only in Germany, but throughout Europe.
Heinrich Vaske
Editor-in-Chief
COMPUTERWOCHE
There are now many applications that are particularly easy to run from the public cloud. They include
CRM applications, groupware solutions and communication apps.
It was important for us to find out what people who
deal with the cloud in practice think and how they
are tackling the new paradigm “IT as a service” in
their day-to-day work. Who decides whether cloud
solutions are used, what misgivings are there, and
what are the advantages in everyday business?
But just because something’s simple doesn’t mean
it’s good. Our study shows how intensively top decision-makers are looking at the new technologies.
Their aim is not to write off legacy systems. Instead,
they want to sound out their options and so end up
taking a well-founded decision on what systems
they wish to include in their infrastructure.
Public clouds were of particular interest to us. Many
companies already have private cloud systems that
pool IT resources internally and make them available to business departments dynamically. The same
goes for hybrid solutions, which link local resources
with solutions from external providers.
I wish you an enjoyable read.
Heinrich Vaske
Now the public cloud – the most radical approach
– is trying to win over companies and IT managers.
The advantages are enticing: there is no need to
provide an infrastructure locally or in a data centre.
Instead, a company specifically pays for and uses
those resources it needs.
3
CONTENTS
Cloud Insights 2016 Study
Parameters of the study ............................................................................................................................................................. 5
Management summary ............................................................................................................................................................... 6
The key findings in detail
1. Use of the cloud: the public cloud is catching up .......................................................................................................................................... 9
2. Cloud services: software as a service leads the way .................................................................................................................................. 10
3. Public cloud: popular for SaaS and IaaS ......................................................................................................................................................... 11
4. Dropbox and co.: unwanted but usually tolerated ...................................................................................................................................... 12
5. Encryption – yes, please! ...................................................................................................................................................................................... 13
6. The cloud market is fragmented ....................................................................................................................................................................... 14
7. Misgivings about security hold companies back ......................................................................................................................................... 15
8. Data protection and compliance are key requirements ............................................................................................................................ 16
9. Data protection: responsibility is shared ........................................................................................................................................................ 17
10.The cloud service must be secure and easy to administer....................................................................................................................... 18
11.Selection criteria: cloud providers need to have the know-how and industry expertise ������������������������������������������������������������ 19
12.The cloud opens the way for new business models .................................................................................................................................. 20
13.Roadmaps: companies plan the cloud systematically ............................................................................................................................... 21
14.Managing directors decide on use of the cloud .......................................................................................................................................... 22
Random sample statistics ...................................................................................................................................................... 23
Legal notice ................................................................................................................................................................................. 24
Partner in the study .................................................................................................................................................................. 26
4
Parameters of the Cloud Insights 2016 Study
Publisher.................................... CIO
Population................................... IT and business decision-makers from top management and the board,
and in executive functions in IT and business departments
at companies in ten European countries
Random sample......................... 908 survey participants
800 qualified interviews at companies where use of
cloud services is generally a possibility
Regions/countries……………….... German-speaking countries
France
UK
Netherlands
Scandinavia
Spain
n = 234
n = 108
n = 109
n = 112
n = 127
n = 110
Method................................................ Online survey
Survey period.................................... 15 to 22 December 2015
Partner in the study........................ Deutsche Telekom AG
Conducted by...................................... IDG Business Research Services
5
MANAGEMENT SUMMARY
87.6 per cent
45.3 per cent
of the companies use a private
cloud solution or plan to do so.
of the surveyed companies use
software solutions from the cloud.
48 per cent
IaaS
use cloud services not approved by the
central IT department.
69.5 per cent
can imagine using a public
cloud solution for IaaS or
already use such a solution.
Security
64
per cent
!
For
58 per cent
compliance with national data protection
guidelines has top priority when choosing
a provider.
have misgivings about security
in relation to use of the cloud.
Privacy
85.3 per cent
want encryption functions in using the cloud.
6
MANAGEMENT SUMMARY
Responsibility for data
88 per cent
62.2 per cent
demand that cloud systems are
easy to manage.
believe they and the cloud
provider are responsible for data.
Overview of the
key findings
Strategy
For
52.6 per cent
cloud offerings open the way
for new business models.
49.6 per cent
say that a potential cloud provider requires technological
know-how. 49.5 percent pay attention to the issue of
value for money.
43.5 per cent
In
already have a comprehensive strategy
and roadmap for rolling out cloud
services.
70.4 per cent
of the companies, managing
directors decide whether new cloud
solutions are used strategically
throughout the organisation.
7
The key findings
in detail
KEY FINDINGS IN DETAIL
1
Use of the cloud: the public cloud is catching up
Most companies already use offerings from the cloud, particularly the private cloud.
However, public cloud offerings are catching up.
ƒƒ
ƒƒ
Our survey clearly shows that the cloud is no longer just a solid alternative for start-ups, but also for companies of all sizes, to source IT services and infrastructure and bridge temporary bottlenecks in their own IT.
More than half (58.3 per cent) of all the companies use cloud systems, while a further quarter (23.3 per
cent) intend to start doing so in 2016.
The private cloud – i.e. an infrastructure that supplies cloud functions and is completely the company’s own
– is the preferred delivery model (66.1 per cent). Yet the public cloud in particular, i.e. use of IT functions
and software from a public provider, is definitely capable of catching up. It is the focus of 33.6 per cent of
the companies.
How many companies use cloud systems?
Our company already uses cloud services.
58.3
Our company is specifically planning to use cloud services in the next 12 months.
23.3
Use of cloud services is being examined at our company.
12.5
6.0
Our company is specifically planning to use cloud services in the next 1 to 2 years.
In %
Base: n = 800
What potential delivery models are there?*
66.1
33.6
32.8
25.3
Private cloud
Public cloud
Community cloud
Hybrid cloud
* Multiple responses possible
In %
Base: n = 800
9
KEY FINDINGS IN DETAIL
2
Cloud services: software as a service leads the way
SaaS offerings are the most interesting for companies.
They already use them or plan to.
ƒƒ
ƒƒ
An interesting aspect is what companies use cloud offerings for. Software as a service (SaaS) is the most
frequent application scenario and can partly replace traditional software installations. This is probably due
to the fact that individual providers offer cloud systems that are equal or even superior to locally installed
software.
However, other “as a” software offerings are also popular. In particular, companies are interested in IT infrastructure from the cloud. 29.5 per cent already use these IT environments, while a further 34.8 per cent are
planning to.
Which of these cloud services does your company run from the cloud
or can your company imagine running from the cloud?
Platform as a service
Software as a service
30.1
12.7
11.9
16.3
17.5
Desktop as a service
Workplace as a service
Infrastructure as a service
29.5
19.0
16.7
28.5
34.8
18.4
20.1
33.0
Communication as a service
Database as a service
27.2
21.0
19.0
33.3
32.9
45.3
24.0
32.8
17.3
21.1
Already using it
Can imagine using it
Use planned
Use not planned
In %
Base: n = 800
10
37.6
KEY FINDINGS IN DETAIL
3
Public cloud: popular for SaaS and PaaS
Companies opt to use a public cloud solution for software
and infrastructure as a service offerings.
ƒƒ
ƒƒ
There is growing acceptance of public cloud systems. 40.3 per cent of the survey participants are already
using software as a service products from a public cloud environment, while a further 38.6 per cent can imagine doing so. The picture is similar as regards infrastructure as a service: 26.4 per cent of those surveyed
already use a public cloud, whereas 43.1 per cent can imagine doing so in principle.
The findings for communication as a service are very interesting. The increase here might be connected
with interesting new services and the end of ISDN. Companies certainly seem receptive to outsourcing
communication to a cloud system.
Which of the following types of cloud service is your company already using, which ones might
your company use in principle and which ones is it specifically planning to use?
Platform as a service
Software as a service
40.3
38.6
21.0
31.1
26.2
Desktop as a service
Workplace as a service
Infrastructure as a service
26.4
30.5
42.8
23.0
43.1
28.4
48.6
Communication as a service
Database as a service
21.5
33.3
25.0
45.2
27.8
Already run it from the public cloud
Can imagine running it from the public cloud
Cannot imagine running it from the public cloud
In %
Base: n = 800
11
47.2
KEY FINDINGS IN DETAIL
4
Dropbox and co.:
unwanted but usually tolerated
Shadow IT plagues companies, yet they deal with it differently depending on the country.
Shadow IT includes, for example, cloud storage services, which are used to avoid what are felt
to be limitations in everyday work.
There are differences in the EU as regards use of IT services that have not been approved by the central IT
department. In Spain, for example, 60 per cent of the companies use cloud services or software that have
not been approved by the central department. In contrast, the figure in Denmark is just 26.3 per cent. 56 per
cent of the companies in Germany are against such systems.
In your company, do you use public cloud services, such as Dropbox, that have not been approved
by the central IT department?
55.6
60.0
31.8
8.2
France
43.8
17.6
Yes
No
Austria
50.0
45.9
56.0
Netherlands
3.7
Germany
Don’t know
In %
Base: n = 800
12
46.7
1.8
UK
40.4
12.5
Switzerland
52.3
38.5
43.8
38.2
28.1
19.3
6.5
Spain
44.1
52.6
38.0
38.5
23.1
Sweden
3.3
Finland
26.3
47.4
26.3
Denmark
KEY FINDINGS IN DETAIL
5
Encryption – yes, please!
Data security has top priority for all those surveyed. So it’s no surprise that they long for an encryption function for cloud applications.
The responses show a clear picture: 85.3 per cent of those surveyed want secure encryption, while this is
immaterial for just 11.1 percent. Spain (92.7 per cent), France (92.6 per cent) and the UK (90.8 per cent) are
even ahead of German (85.3 per cent) and Swedish (84.6 per cent) companies in this regard. However,
companies in Finland are less concerned: Only 63.3 per cent state they would tend to opt more for cloud
services if encryption were offered.
Would your company process its data in a cloud if the data could be encrypted before being
stored in the cloud?
A big “yes” in favour of
the cloud with encryption!
85.3
11.1
No
3.8
Don’t know
92.7
92.6
90.8
85.3
84.6
Spain
France
UK
Germany
Sweden
82.5
80.4
77.9
68.5
63.3
Austria
Netherlands
Switzerland
Denmark
Finland
In %
Base: n = 800
13
KEY FINDINGS IN DETAIL
6
The cloud market is fragmented
There are many cloud providers, especially in the United States. The market is fragmented; additional uncertainty as a result of data protection legislation and the Safe Harbour ruling means
that companies are looking around for alternatives.
ƒƒ
ƒƒ
What makes the market for cloud providers interesting is its fragmentation. There’s no one provider that
dominates the market. On the contrary: Amazon AWS, for example, is often regarded as the top dog, but
comes behind other providers (including IBM or Google) in our survey. Interestingly enough, Microsoft ranks
first. It seems that the cloud strategy Microsoft has been persuing for a number of years with products such
as Office 365 is definitely paying off.
However, one striking aspect is that the companies that have divided the market up between themselves so
far have predominantly been from the United States. There is certainly potential here for European providers, who can above all score highly in security and data protection.
What providers might you consider using?
41.8
38.6
Microsoft
10.4
6.3
27.9
8.6
39.0
IBM
7.2
7.5
12.7
39.8
36.7
10.8
Google
5.9
27.9
19.9
14.5
15.8
16.8
11.9
Is used as a provider
Potential provider
Out of the question for price reasons
Out of the question for security reasons
Out of the question for other reasons
In %
Base: n = 529
14
Amazon Web Services
(AWS)
KEY FINDINGS IN DETAIL
7
Misgivings about security hold companies back
The question “Why not?” is met with a clear response:
companies are worried about the security of their data.
ƒƒ
ƒƒ
64 per cent of those surveyed state that misgivings about security deter them from using cloud services.
There are the most misgivings in Germany (81 per cent of those surveyed) and the fewest in the Netherlands (46 per cent of those surveyed).
This is followed a long way behind by the worry that the company lacks the technical knowledge to transition to the cloud: 10 per cent of those surveyed are not certain they have the necessary knowledge. Companies from the UK are the most worried about this (14 per cent).
What are the biggest misgivings about using cloud services at your company?
!
Misgivings about security
(data protection / data security)
64
15
10
6
5
Others
Lack of technical expertise to transition
to the cloud
Lack of technical expertise
for operating and managing
cloud solutions
Integrating cloud services into the
existing IT infrastructure is difficult
In %
Base: n = 766
15
KEY FINDINGS IN DETAIL
8
Data protection and compliance
are key requirements
Compliance is a burning issue for companies. The majority only want to work with cloud providers
who meet national and EU compliance regulations.
ƒƒ
ƒƒ
The image of the limitless cloud bears no relation to reality: Regulatory requirements also apply in the
cloud. Accordingly, companies in Europe also expect European or even national solutions for operating and
managing clouds.
Compliance with national data protection guidelines is a business-critical aspect for 58 per cent of the
companies surveyed. This is followed immediately in second place by agreements between the provider and
company: 54.7 per cent insist that they must be concluded in compliance with national law. Compliance
with EU data protection directives comes third. 53.2 per cent of the companies insist that a cloud provider
meet these stipulations.
Important or even business-critical compliance criteria a cloud service provider must meet
58.0
54.7
53.2
Compliance with national data protection rules
Agreements complying with national law
Compliance with EU data protection directives
Data storage in the company’s own country
44.3
Provider with a branch office in the company’s own country
34.4
Services only from a data centre in the company’s own country
Provider based in the company’s own country
33.9
30.7
Services from a data centre in the EU only
29.3
In %
Base: n = 759
16
KEY FINDINGS IN DETAIL
9
Data protection: responsibility is shared
Who is responsible for the security of data in the cloud?
Companies believe that the providers are – as well as themselves.
There is still a great deal of uncertainty as regards the law and data protection, also because legal stipulations may differ from country to country. Before using cloud services, companies should examine what
types of data are to be processed and how it can be protected against unauthorised access. The legal stipulations define very precisely how data has to be handled in every EU member state – and it doesn’t hurt to
gear your own strategy to the strictest data protection rules. By the way, using encryption alone is usually
not enough to exempt companies from responsibility – even though a minority of those surveyed thought
so.
The strictest data protection regulations in European legislation apply to cloud computing. Who
do you believe is responsible for protecting data?
60.2
20.1
11.7
Responsibility lies with
the cloud provider and
the company.
Responsibility lies
solely with the cloud
provider.
Responsibility lies
solely with the
company.
3.1
5.0
Responsibility lies solely with the
company.
The company’s management is
personally liable.
We use encryption products that exempt
us from the principles governing contracted data processing and the processing of personal data.
In %
Base: n = 783
17
KEY FINDINGS IN DETAIL
10
The cloud service must be secure
and easy to administer
The price is not everything. Security and simple administration are the main aspects for companies in choosing cloud services.
ƒƒ
ƒƒ
When asked about what requirements cloud services must meet, most people immediately cite security and
that was no different in our survey. It’s far and away the most important point for 92.8 percent, but also the
simplest response.
The other points are interesting. Management and user-friendly administration of the cloud solutions are
important for 88 percent; 85.7 percent also demand that their provider has sufficient expertise to integrate
services. Companies therefore do not want individual standalone solutions.
How important for you are the following criteria in relation to cloud services?*
92.8
Security
88.0
85.7
Simple management,
user-friendly
administration
Provider’s integration expertise
* Multiple responses possible
In %
Base: n = 800
18
81.3
Price
KEY FINDINGS IN DETAIL
11
Selection criteria: cloud providers need to have
the know-how and industry expertise
Apart from good value for money, industry expertise and technical know-how are the main criteria for selecting cloud providers.
The views on what is required of providers diverge more widely than on what is demanded of the services
themselves. Only about half demand “good technological know-how” from the cloud provider, followed
closely by value for money. Additional requirements demanded of the providers go beyond the actual cloud
disciplines. Around one-third of potential customers also expect industry expertise and process knowledge.
What are the main criteria in
selecting a suitable cloud service provider?*
49.6
Technological know-how
49.5
Good value for money
40.6
Industry expertise
Process knowledge
31.4
Service level agreements (SLAs)
31.4
Location of the data centre/
data storage
29.1
* Multiple responses possible
In %
Base: n = 800
19
KEY FINDINGS IN DETAIL
12
The cloud opens the way for new business models
More than half of the companies surveyed are convinced
that the cloud enables new business segments to be tapped.
However, opinions differ as to what exactly they are.
52.6 per cent of the companies are convinced that using cloud solutions enables new business models. A further
29.6 per cent consider that likely. However, it is more difficult to identify specific new solutions – internal
benefits, such as improved communication or faster implementation of IT projects, are also often cited as
advantages of the cloud.
Are there business models/opportunities that are technically or economically possible for your
company only as a result cloud solutions?
52.6
29.6
11.3
6.4
Yes, definitely
Yes, possibly
No,
probably not
No
In %
Base: n = 800
What advantages do you believe using the cloud has?*
Faster accomplishment of IT projects
44.9
Development of new products/services, rollout of new business models
40.5
Improvement in internal communication
39.9
Increase in the company’s responsiveness
32.1
Faster response to IT problems
31.9
* Multiple responses possible
In %
Base: n = 800
20
KEY FINDINGS IN DETAIL
13
Roadmaps: companies plan the cloud systematically
The cloud has been accepted as an alternative source of IT resources at companies.
Most companies are definitely considering rolling out cloud services.
ƒƒ
ƒƒ
Most of the surveyed companies have a comprehensive strategy along with a roadmap with clearly defined
milestones. More than three-quarters of all surveyed companies throughout the EU believe they are well
prepared to migrate to the cloud. That shows that cloud systems have long since become part of reality and
are regarded as common alternatives to traditional IT.
Things get more interesting when you analyse the individual countries in detail. In particular the UK,
France and Spain are tackling the transformation strategically. Just about all the others have a basic
strategy for cloud systems. Just 8.8 per cent throughout the EU state they are not pursuing any strategy in
relation to the rollout of cloud services.
Does your company have a cloud strategy
or roadmap for rolling out cloud services?
66.1
42.1
43.3
31.6
24.8
30.0
15.8
4.6 4.5
35.9
36.6
38.5
23.4
28.6
10.5
Denmark
13.4
6.4
3.3
UK
21.4
19.2
Sweden
Finland
59.3
26.6
32.1
14.0
Germany
29.4
28.1
16.5
32.7
25.0
10.5
Austria
56.4
34.3
39.7
47.4
24.8
Netherlands
5.9
Switzerland
4.5 1.9
France
8.2
2.7
Spain
Yes, there is a comprehensive strategy for rolling out cloud services, including a roadmap with defined milestones.
Yes, there is a basic strategy for using cloud services, but no roadmap.
No, there is no explicit cloud strategy for the company as a whole, but initiatives in individual (business) departments.
No, there is no explicit cloud strategy for the company as a whole.
21
In %
Base: n = 800
KEY FINDINGS IN DETAIL
14
Managing directors decide on use of the cloud
The strategic decision about whether a cloud service is used at a company or in a business department is primarily taken by the managing director.
CIOs and heads of IT follow well behind.
The green light from the managing director is required for the enterprise-wide rollout of a cloud service.
70.4 per cent of those surveyed state that the managing director has to give the final go-ahead. This shows
that cloud solutions are regarded as a strategic decision that plays a part in deciding the company’s future.
Number two in the company is the chief information officer (CIO) or chief technology officer (CTO). He/she
gives the go-ahead for the enterprise-wide rollout at 50.3 per cent of companies. That figure is 36.6 per
cent for the use of the cloud in business departments. The role of heads of IT is stable: they give their seal
of approval at 43.8 per cent (enterprise-wide use) and 42.4 per cent (use in business departments) of companies.
Who in your company takes the final decision to roll out cloud solutions
throughout the company or in a specific business department?*
Enterprise-wide
At functional departments
42.4
36.6
Head of IT
CIO/CTO
70.4
22.4
Top management
Top management
50.3
CIO/CTO
* Multiple responses possible
In %
Base: n = 800
22
43.8
Head of IT
Random sample statistics
Industry spread* .............................. Services for companies .................................................................................................... 19.0%
Production of electrotechnical goods, IT industry.................................................. 14.0%
Other industry group......................................................................................................... 12.9%
Public administration, local authorities, social security........................................ 10.5%
Retail ...................................................................................................................................... 10.4%
Metal producing and processing industry ...................................................................9.9%
Schools, universities, colleges .......................................................................................... 7.9%
Chemical and pharmaceutical industry ........................................................................ 7.8%
Banking and insurance........................................................................................................ 7.5%
Health and social welfare...................................................................................................6.8%
Energy and water supply.....................................................................................................6.4%
Construction............................................................................................................................5.3%
Media industry........................................................................................................................4.3%
Agriculture, forestry, fisheries, mining ...........................................................................4.1%
Hotel and restaurant industry ..........................................................................................4.0%
Food and beverage industry .............................................................................................3.5%
Company size .................................. Less than 99 employees................................................................................................... 14.8%
100 to 499 employees.......................................................................................................27.5%
500 to 999 employees...................................................................................................... 19.0%
1,000 to 4999 employees................................................................................................ 22.4%
5,000 and more employees............................................................................................. 16.4%
Area of the company* .................... Top management / board................................................................................................ 24.4%
CIO/CTO.................................................................................................................................. 26.9%
IT/telecommunications..................................................................................................... 29.0%
Business department......................................................................................................... 19.8%
* Multiple responses possible
23
LEGAL NOTICE
Publisher:
Contact persons:
IDG Business Media GmbH
Head of Market Research:
Matthias Teichmann
IDG Business Research Services
Phone: +49 (0)89 36086 - 131
[email protected]
Address
Lyonel-Feininger-Str. 26
80807 Munich/Germany
Telephone, fax & e-mail
Telephone +49 (0)89 360 86 - 0
Fax +49 (0)89 360 86 - 118
E-mail [email protected]
Coordination of international field work:
Ramin Hayit
IDG Business Research Services
Phone: +49 (0)89 36086 - 882
[email protected]
Authorised representative
York von Heimburg,
Managing Director
Editorial team:
Heinrich Vaske, Moritz Jäger
Registry court
Munich Local Court
HRB 99187
Graphics:
Oliver Toon, Munich
VAT identification number
DE 811 257 800
Proofreading:
Dr. Renate Oettinger, Munich
You can find more information at:
www.idgbusinessmedia.de
Photo credits:
Title photo © fotolia.com / vege
Printed by:
Peradruck GmbH
Hofmannstr. 7 b
81379 Munich/Germany
24
More from our
partner in the study
Photo © fotolia.com / everythingpossible
With its global infrastructure,
T-Systems offers
secure cloud services
The IT and telecommunications market is changing
dramatically. Business processes at companies are
now conducted digitally and are networked across
the globe. There is growing demand for faster transfer rates, greater user-friendliness and enhanced
mobile access. IT services from the cloud, applications for analysing large quantities of data in real
time and solutions for connecting objects (Internet
of Things) and machines (machine to machine,
M2M) are spreading rapidly. Companies that do not
keep pace run the risk of falling behind or even putting their future at jeopardy.
About T-Systems
Drawing on a global infrastructure of data
centres and networks, T-Systems operates information and communication technology
(ICT) systems for multinational corporations
and public sector institutions.
On this basis, Deutsche Telekom offers corporate and business customers integrated
solutions for the digitally networked economy and society. With offices in over 20 countries and global delivery capability, T-Systems serves companies in all industries.
Yet a digitalised and networked economy also harbours enormous security risks. Hackers increasingly
break into companies’ ICT systems to steal customer
data, results of development work or trade secrets.
In view of these threats, companies are intensifying
calls for security solutions and encryption technologies. To address these developments and trends in
information and communications technology and
provide companies with comprehensive support,
T-Systems has geared the content of its work and its
organisation to three product areas: IT, telecommunications and selected digital growth fields.
T-Systems – a subsidiary of Deutsche Telekom – offers the full range of conventional ICT services. As a
service provider, it implements, integrates and manages IT solutions for SMEs and large companies. It is
also the right partner for anyone wishing to outsource their systems. Outsourcing and the operation
of IT systems in its own certified, high-security data
centres has been part of T-Systems’ core business
for ten years.
PARTNER IN THE STUDY
Backed by its extensive experience in the
cloud business, T-Systems has earned the
trust of many prestigious companies over the
past years.
Groups such as Shell, Daimler and the Spanish postal service now rely on the expertise of the cloud pioneer and run applications, computing power and
storage capacity from the cloud. The steel giant
ThyssenKrupp also trusts in T-Systems’ cloud competence and will run its PC workstations from the
Telekom cloud in future.
Whether cloud computing, mobile solutions
or data analyses – all these technologies
place completely new demands on IT security.
Another topic revolutionising our economy is broadband networking of users, machines and products, in
short: the digital economy, also known in manufacturing as Industry 4.0. Whether farmers are notified
by SMS that their cows are willing to mate, smart
suitcases embark on their voyage on their own, or
trucks at the Port of Hamburg communicate automatically with the logistics centre – all these real-life examples are underpinned by cloud or M2M
solutions that T-Systems integrates into existing ICT
structures and operates with a high level of security
and availability. And that not only involves networking technology and equipment, but also linking
business processes – between companies and their
customers, machines, partners and suppliers.
Moreover, cyber-attacks on company networks and
IT systems are becoming more and more refined and
are now a massive threat to the economy. Data protection and data security are therefore crucial criteria in the success of all technical developments.
T-Systems and the entire Telekom Group do
everything in their power to protect their own IT
systems and networks and the data of corporate and
private customers against any attacks from the web,
to develop new security solutions for customers and
to continuously adapt them to new requirements.
T-Systems also teaches vehicles to communicate by
means of sensors and intelligent networking. Big
corporations such as BMW or Daimler are already
using T-Systems’ connected car solutions. One application area is predictive maintenance. By reading
vehicle data, workshops aim to detect faults and
wear and tear before the vehicle breaks down.
T-Systems International GmbH
Hahnstraße 43d
60528 Frankfurt am Main, Germany
Phone: +49 (0)69 200 60 0
www.t-systems.de
27
OPEN CLOUD INSIGHTS
Powered by
In Kooperation mit