New Client Form specific to Sitting

KCS Pet-sitting- New Client Form
Please use this form to tell us about your cat. Take time to fill it out carefully, this is what we will have on
file for your kitty’. It’s important that ALL instructions are on this form (please do not give them orally).
Feel free to attach additional instructions for important aspects like medications. We want to take
fabulous care of your kitty and your home – the more specific, the better job we can do.
Your Name __________________________________________________________________________
Street _____________________________________ City __________________ Zip _______________
Home Phone _____________________________ Work Phone ________________________________
Cell # _________________________________ Personal E Mail ________________________________
Does Cell Get Text?
Y
N
With Photos Attached?
Circle One - I prefer my Kitty Mail (kitty updates) via:
Y
With Video Attached?
N
Email
Text
Y
N
Either/Both
Your Vet ____________________________________ Vet Phone #_____________________________
If you cannot be reached, please provide emergency contacts who can decide on a kitty emergency
(what to spend, what to do – be sure this person knows your wishes). Please do not list yourself or
anyone traveling with you. Please list at least TWO easily reached, responsible people, who you trust.
Names: ___________________________________ Numbers __________________________________
Names: ___________________________________ Numbers __________________________________
Kitty Name
Breed
Color/Markings
Age
Sex
Fixed?
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
Medical Conditions? (inc. anything we might notice so we don’t alert you to something already known)
IF KITTY IS ON MEDICATIONS THIS MUST BE DISCLOSED AND AGREED UPON IN ADVANCE.
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
Will your cat have access to the outside while under our care?
Y
N
(KCS will not care for cat if Yes)
Does anyone else have access to your house while kitties are under our care? Y N
If yes, please explain: ________________________________________________________________
How did you hear of KCS? ___________________________________________________________
Kitty Charm School * 369 Miller Ave, Mill Valley CA 94941 * Phone (415) 389-MEOW
Fax 415-946-3356 * [email protected]
Feeding Instructions - Please be specific; exact quantity, wet vs dry, etc. If different cats have different
feeding plans, please use their names. Include # of treats. If 1 visit is scheduled we will do our best to
make the time consistent each day. If 2 visits are scheduled they will be in the AM & PM. Please leave
more than enough of kitty’s normal food, litter, supplies, trips are often extended, flights delayed, etc!
1st Visit (EVERYONE should fill out this section) _____________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
2nd Visit (ONLY FILL OUT if you’ve scheduled 2 visits a day) ____________________________________
____________________________________________________________________________________
____________________________________________________________________________________
Special Loves? (belly rubs, chasing a ball, etc)
____________________________________________________________________________________
____________________________________________________________________________________
Additional Instructions as they relate to your home (alarm, mail, etc)
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
THIS AREA MUST BE FILLED OUT & SIGNED BY ALL CUSTOMERS:
I AGREE TO THE KCS POLICIES. I APPROVE USE OF THIS CARD FOR EACH 50% NON-REFUNDABLE
DEPOSIT, AND THE BALANCES DUE, INCLUDING ANY/ALL EXPENSES ASSOCIATED WITH MY PET’S CARE.
__________________________________
______________________
Owner Signature
Date If you prefer, you may call your card details in, but you still must sign above. Sit is not confirmed until credit
card information is submitted.
Select one:
Visa
Master Card
Diner’s Club
(Debit Cards OK)
Card Number:
Card Expiration:
3 Digit Code:
Please fax, email or drop into our front door slot. Include a detailed itinerary with any hotel contacts, etc.
A reminder we will need TWO sets of pre-tested keys.
* PLEASE SIGN & INCLUDE RELEASE NEXT PAGE *
Kitty Charm School * 369 Miller Ave, Mill Valley CA 94941 * Phone (415) 389-MEOW
Fax 415-946-3356 * [email protected]
Contract & Release of Liability for Spitfire Agency Inc,
DBA Kitty Charm School (KCS)
KCS will provide drop-in Pet Sitting at the agreed upon rates, as confirmed via email or phone.
The 50% deposit is NON REFUNDABLE. Once sit has begun, Owner is responsible for payment
in full as booked, regardless of early return. The term of this Contract may be extended if
requested by the Owner and so accepted by KCS. The onus shall be on the Owner to confirm
his/her return and his/her availability to resume care of the property and pet(s) prior to or on
the last day of this contract.
Additional fees may include the purchase of necessary missing items for the care of the pet(s),
including but not limited to pet food, litter or cleaning supplies, as well as costs of veterinary
care in the event that there is a concern for any pet’s wellbeing. KCS shall retain and submit
receipts as proof of expenses. Staff time, above and beyond the Sit, is billed at $40/hour.
KCS accepts no liability for any breach of security or loss of or damage to the Owner's
property. The Owner shall be liable for any/all damages caused by the pet as well as damage
to the Owner's property. If cat is known to have litter issues we suggest Boarding instead.
No other person/s will have access to the house or cats while under KCS care. Any hidden keys
will be removed by Owner.
Owner has been informed that KCS Sitters are not veterinarians, do not have backgrounds in
animal medicine and are not expected to diagnose or detect illnesses. In the event of a
medical concern, KCS will not hesitate to seek professional care. As time allows, KCS will
attempt to contact the Owner at the numbers provided, and if unreachable, will call the
Emergency Contact. If KCS deems the situation important, KCS is approved to: Transport the
pet(s) to a veterinarian or emergency clinic; Request on-site treatment from a veterinarian;
Administer medications. KCS is released from all liability related to transporting pet(s), the
medical treatment of the pet(s) and the expenses thereof. Owner’s credit card can and will be
used for full payment/reimbursement.
KCS warrants to keep safe and confidential all keys, remote control entry devices, access
codes and personal information of the Owner and to provide same to the Owner within 48
hours of Sit completion, retrievable at the KCS front desk during published business hours.
OWNER HEREBY VOLUNTARILY ASSUMES ALL RISKS OF HARM THAT MAY BEFALL
THEIR PET OR HOME WHILE UNDER THE CARE OF KCS.
______________________________________________________________________________________
Please write: “I AGREE WITH RULES & FEES”
__________________________________________________
Owner Signature
___________________
Date
_________________________________________________
Print Owner Name
4.20.15
Kitty Charm School * 369 Miller Ave, Mill Valley CA 94941 * Phone (415) 389-MEOW
Fax 415-946-3356 * [email protected]