CASE STUDY
Tenon Manufacturing
To provide New Zealand’s largest wood processing manufacturer with
a new, fully supported state-of-the-art printer fleet, installed with no
interruption to its 24/7 operation and no capital outlay. Technology
must provide solutions that support the business’ unique requirements,
so that Tenon staff can focus on its continued operation and growth.
Brother’s Managed Imaging Services (MIS)
Solution
Mark Taylor, General Manager
- Taupo, Tenon Manufacturing
Challenge
“Updating to the new,
modern fleet was quick and
painless. Brother replaced
and connected the printers
with zero downtime or
interruption to Tenon’s
24/7 operation.”
Tenon’s old printers were removed, recycled and replaced with 26
new high-tech Brother printers. All were installed and connected with
no downtime or disruption to the business, at Brother’s expense.
The entire system is remotely monitored by Brother’s 7-days a
week help desk with consumables replaced before they run out.
Benefits
To find out more visit www.brotherisg.co.nz
Tenon now enjoys a modern, reliable print solution that supports its
unique needs, requirements and round-the-clock technical support.
The company now has first-rate printers with no capital outlay, so
it’s a pure OPEX offering and 100 per cent tax deductible. Installation
was completed with zero disruption to Tenon’s operation.
Tenon Manufacturing
Overview & Challenges
Tenon Manufacturing is a $100 million dollar export business
and New Zealand’s largest manufacturer and exporter of
quality radiata pine wood products. Day and night it ships
high-grade products, made from sustainable New Zealand
pine forests, to North America, Australia and Europe.
The company employs state-of-the-art milling equipment,
with capacity to process up to 400,000 tonnes of radiata logs
a year, adding extensive value to one of the country’s most
abundant natural resources.
Contending with the competitive demands of the export
market, Tenon must maintain a grip on each and every
part of its operation to deliver as efficiently and effectively
as possible. Technology and solutions that can support its
unique business requirements are a must.
Not one moulding or wood product leaves the company’s
Taupo plant without the right paperwork behind it – meaning
printing is a core part of the business, Tenon General
Manager, Mark Taylor, says.
To find out more visit
www.brotherisg.co.nz
A Brother Solution
To ensure Tenon’s print needs were up to the job, Mark partnered with
Brother Imaging Solutions Group (ISG) and has never looked back.
Updating to the new, modern fleet was quick and painless. Brother
replaced and connected the printers with zero downtime or interruption
to Tenon’s around the clock operation. Brother’s local 7-days a week
help desk monitors the printers and deals with any issues either
onsite or by swapping out the printer while repairs are finished.
Plus, in keeping with Tenon’s dedication to a sustainable environment,
Brother recycled the outmoded hardware as part of the service.
“Tenon needs to put its time and capital investment in high-tech milling
equipment and processes to enhance its core business. I’ve spent no
money on desktop printing in six years. That’s nil capital spend and
that’s significant when you’re talking about 26 devices,” Mark says.
This is where the Brother solution really works, Brother Chief
Operating Officer, Matthew Stroud, says. “We supply, maintain
and monitor a state-of-the-art-printer fleet. The Managed
Imaging Services also rolls the hardware, consumable and service
components into an OPEX offering - making payment for the
service reliable and predictable, and 100% tax deductible.”
Now Tenon can continue processing up to 400,000 tonnes of pruned
logs to value-added products and growing its worldwide business,
without worrying about print jams log-jamming the operation.
“Tenon needs to put its time and capital investment in
high-tech milling equipment and processes to enhance
its core business. I’ve spent no money on desktop
printing in six years. That’s nil capital spend and that’s
significant when you’re talking about 26 devices.”
Mark Taylor, General Manager - Taupo, Tenon Manufacturing
To find out more visit
www.brotherisg.co.nz
Managed
Imaging
Services (MIS)
Flexible Service
Solutions
Discover how Brothers balanced
The total care package – perfect for
businesses that want all aspects of
their imaging requirements placed
in expert hands.
For further information and for a
FREE business audit please visit our website:
www.brotherisg.co.nz
Call 0800 426 272
Email [email protected]
deployment approach will deliver an
increase in productivity and reduction
in printing costs to your business.