GE Appliances
Reverse Osmosis
Filtration System
Faucet
& Base
Owner’s Manual
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GE Answer Center ® 800.626.2000
7178901
Part No. 215C1002P004–1 Pub. No. 49-5802
Congratulations!
You Are Now Part of the GE Family.
Welcome to the GE family. We’re proud of
our quality products and we are committed
to providing dependable service. You’ll see
it in this easy-to-use Owner’s Manual and
you’ll hear it in the friendly voices of our
customer service department.
Best of all, you’ll experience these values
each time you use the water system. That’s
important, because your new system will be
part of your family for many years. And we
hope you will be part of ours for a long time
to come.
We thank you for buying GE. We
appreciate your purchase, and hope you
will continue to rely on us whenever you
need quality appliances for your home.
Important!
Staple sales slip or cancelled
check here.
Proof of the original purchase date
is needed to obtain service under
the warranty.
Write the model and serial numbers
here.
#
#
You can find them on the sump
bracket.
2
Safety Information . . . . . . .4, 5
Specification Guidelines . . . . . .6
Ask any GE appliance owner and they will
tell you we stand behind our products with
unmatched quality service. However, did
you know that most questions result from
simple problems that you can easily fix
yourself in just a few minutes? This
Owner’s Manual can tell you how.
Inside you will find many
helpful hints on how to use and
maintain your water system
properly. Just a little preventive
care on your part can save you a
great deal of time and money
over the life of your system.
Troubleshooting Tips
Before You
Call For Service . . . . . . . . .17–19
You’ll find many answers to
common problems here.
If you review our chart of
Troubleshooting Tips first,
you may not need to call for
service at all.
If You Need Service
Customer Service
Warranty Information . . . . . . .23
Service Telephone
Numbers . . . . . . . . . .Back Cover
3
Customer Service
If you do need service, you can
relax knowing help is only a
phone call away. A list of toll-free
customer service numbers is
included in the back section.
Or you can always call the
GE Answer Center® at
800.626.2000, 24 hours a day,
7 days a week.
Troubleshooting Tips
Review the Section on
Troubleshooting Tips
Operating Instructions
Read this Manual
Operating Instructions . .7–11
Care and Cleaning . . . . . . .12–16
Safety Information
GE & You,
A Service Partnership.
Safety Information
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
Operating Instructions
For your safety, the information in this manual must be
followed to minimize the risk of property damage or
personal injury.
SAFETY PRECAUTIONS
■ Check with your state
and local public works
department for plumbing
and sanitation codes. You
must follow these guidelines
as you install the Reverse
Osmosis system. Using
a qualified installer is
recommended.
Troubleshooting Tips
■ If house water pressure is over
the maximum (125 pounds
per square inch), install a
pressure reducing valve in
the water supply line to the
Reverse Osmosis system.
■ Read the other limits (pH,
water hardness, etc.) in the
Specification Guidelines.
Customer Service
■ This product reduces fluoride
in drinking water. Please
consult your dentist if you
have questions.
4
WARNING: Do not use with
water that is microbiologically
unsafe or of unknown quality
without adequate disinfection
before or after the system, such
as single user wells, or other
non-public water systems not
regulated by federal or state
health and safety
requirements. The water
should be tested periodically
to verify that the system is
performing satisfactorily.
Safety Information
PROPER INSTALLATION
■ Install or store where it will not
be exposed to temperatures
below freezing or exposed to
any type of weather. Water
freezing in the system will
break it. Do not attempt to
treat water over 100°F.
■ Do Not open the water
supply/saddle valve until
the pipes have been flushed.
WARNING: Discard all
unused parts and packaging
material after installation.
Small parts remaining after
the installation could be a
choke hazard.
■ Sanitizing is recommended
upon installation of the
Reverse Osmosis system, and
after servicing inner parts. It
is important for the service
person to have clean hands
while handling inner parts of
the system. See the Sanitizing
the Reverse Osmosis System
section.
Troubleshooting Tips
■ Do not install on HOT WATER.
The temperature of the water
supply to the Reverse Osmosis
system must be between the
minimum of 40°F. to the
maximum of 100°F. See the
Specification Guidelines.
Operating Instructions
This Reverse Osmosis system must be properly installed
and located in accordance with the Installation Instructions
before it is used. If you did not receive Installation
Instructions, you can receive one by calling us toll-free
at the GE Answer Center® 800.626.2000.
Customer Service
5
Safety Information
SPECIFICATION GUIDELINES.
Product – length 16″ width 17″ depth 6″
The system makes a good supply of drinking water each day.
How much it will make depends primarily on these things…
pressure—pounds per square inch (psi)
1 Feed water
40–125
Operating Instructions
temperature limits—minimum/maximum degrees F.
2 Feed water
40–100
3 Water quality
Troubleshooting Tips
Maximum total dissolved solids (TDS)—parts per million (ppm)
2000
Maximum water hardness @ 6.9 pH—grains per gallon (gpg)
10
Maximum iron, manganese, hydrogen sulfide
0
Chlorine in water supply
Allowable*
Feed water pH limits (pH)
4–10
Percent rejection of TDS, minimum (new membrane)**
92
*Chlorine removed (maximum of 2.0 ppm) by the Reverse Osmosis
prefilter…regular changing of the prefilter is required. Chlorine will
destroy the Reverse Osmosis membrane.
**Feed water at 50 psig and 77°F. with 750 ppm sodium chloride. Quality
water production, amount of waste water and percent rejection all vary
with changes in pressure, temperature and total dissolved solids.
Customer Service
On average you should expect your Reverse Osmosis system to be
able to deliver 12 gallons of product per day, as tested by Water Quality
Association Standard S-300. Output according to ANSI/NSF Standard 58
is 10 gallons per day.
6
Safety Information
About the reverse osmosis system.
What the Reverse Osmosis System Will Do
The system is a REVERSE OSMOSIS filtration unit. Reverse osmosis is
a way of removing dissolved solids and organic matter from water by
passing it through a special membrane. The membrane separates
minerals and impurities from the water and they are flushed to the
drain. High quality product water goes directly to the drinking water
faucet, or to the storage tank.
Operating Instructions
The system includes an electronic faucet assembly with an
integrated water testing feature. When water is taken from the
faucet, a green indicator light means removal is within the
specified limits.
Prefilters and postfilters are replaceable cartridges. The prefilter
removes up to 2.0 ppm (parts per million) of chlorine while also
filtering sediments. The postfilter removes any other undesirable
tastes and odors before you use the water.
High quality product water may have a different taste than what
you’re used to.
Troubleshooting Tips
Customer Service
7
Safety Information
About the reverse osmosis system.
How the Reverse Osmosis system works
Prefilter—Water from the cold supply pipe enters the Reverse
1 Osmosis assembly and is directed to the prefilter cartridge.
Operating Instructions
The prefilter is a replaceable sediment cartridge with activated carbon in
its composition. The cartridge removes sand, silt, dirt, other sediments
and up to 2.0 ppm of chlorine from the feed water. CHLORINE DESTROYS
THE REVERSE OSMOSIS MEMBRANE. Filtered, clean, chlorine-free water
flows from the prefilter to the Reverse Osmosis membrane cartridge.
IMPORTANT: See prefilter in the Care and Cleaning section.
Tank—The storage area holds up to 2.1 gallons of product
2 Storage
water. A diaphragm inside the tank keeps water pressurized, (when the
tank is full) for fast flow to the faucet when drinking water is needed.
Valve—A check valve is built into one end of the Reverse
3 Check
Osmosis housing under the tee fitting. The check valve prevents a
backward flow of product water from the storage area. A backward flow
could cause rupture of the Reverse Osmosis membrane.
Assembly—To conserve water, the drinking water system has
4 Shutoff
an automatic shutoff. When the storage tank has filled to capacity and
Troubleshooting Tips
the drinking water faucet is closed, pressure closes the shutoff. Water
flow to the Reverse Osmosis housing is shut off until drinking water is
used again, and pressure drops in the Reverse Osmosis system.
U-pin
O-ring end
RO cartridge
O-ring
Customer Service
Postfilter
cartridge
O-ring seal
Inlet cover
Sump
8
Turn sump this way to remove
Safety Information
Osmosis Cartridge—The cartridge, inside the Reverse
5 Reverse
Osmosis housing, includes a tightly wound, special membrane. Water
is forced through the cartridge where the membrane removes the
dissolved solids and organic matter. High quality product water exits
the Reverse Osmosis housing and goes to the storage area. Reject
water, with the dissolved solids and organic matter, leaves the housing
and is discharged to the drain through 1⁄4″ tubing.
Operating Instructions
After leaving the storage area, but before going to the
6 Postfilter—
faucet, product water goes to the postfilter. The postfilter is also the
activated carbon type sediment filter. Any remaining tastes, odors,
or sediments are removed from product water. Clean, high quality
drinking water flows through the tubing and to the faucet. See the
Care and Cleaning section for location.
Control—The flow control regulates flow through the Reverse
7 Flow
Osmosis cartridge to the required rate to get the desired quality of
product water. The control is located in the elbow fitting, at the Reverse
Osmosis housing drain port. A small, cone-shaped screen fits over the
front end of the flow control to help prevent plugging with drain water
sediments.
Troubleshooting Tips
To drain
Compression nut
Flow control
1/4″ tubing
Screen
Drain elbow
Check valve tee
Customer Service
9
Safety Information
About the reverse osmosis system.
The Faucet and Indicator Lights
Faucet and Electronics—The countertop faucet
dispenses the filtered drinking water when opened. It
has a hand operated, spring loaded closed lever to
prevent waste. You can keep the faucet open by pushing
upward on the lever to lock it against the faucet spout.
Operating Instructions
To comply with plumbing codes, an air-gap is built into
the faucet drain water connection.
Countertop sink and base.
The electronic faucet provides an integrated water
quality tester. As water is taken from the faucet, the
indicator lights show how the Reverse Osmosis system is
operating to provide high quality drinking water.
Flashing Green Light—The Reverse Osmosis system
is providing you with higher quality drinking water.
Flashing Amber “FILTER” Light—The prefilter and
postfilter cartridges need replacing. See the Care and
Cleaning section.
Flashing Amber “RO” Light—The Reverse Osmosis
Troubleshooting Tips
cartridge is no longer removing at least 75% of the
TDS from the supply water and needs replacement.
NOTE: Disregard initial or short periods of the flashing
“RO” light.
WHEN THE AMBER “RO” LIGHT FLASHES…Replace the
Reverse Osmosis cartridge, flow control and screen.
If the Reverse Osmosis Filtration System Is Connected to Your Icemaker
Customer Service
“Before you service the filter, change the filters, or purge the Reverse
Osmosis system, YOU MUST turn off the icemaker by raising the feeler
arm. Three hours after servicing your unit, lower the feeler arm to resume
icemaking.”
10
Safety Information
Purging the Reverse Osmosis System
Required upon installation and when the Reverse Osmosis
cartridge is replaced.
1 Make sure all tubing connections are tightened.
the tank shutoff valve. Turn on the water supply by slowly
2 Open
opening the water supply/saddle valve to the Reverse Osmosis
Operating Instructions
system.
about four hours, pressure will start to build in the Reverse
3 InOsmosis
system. At that time, carefully check all fittings and
tubing connections for any water leaks. Correct leaks if any
are found. Open the faucet to drain the storage tank.
CAUTION: The Reverse Osmosis cartridge contains a food grade
preservative that should be purged from the system before use. The
preservative will give product water an unpleasant taste and odor. After
the tank has filled (takes about four hours), open the system faucet until
the storage tank is empty.
four of these drainings, the system is ready to make
4 After
product water for your use.
RO product water faucet
Troubleshooting Tips
3/8″ tubing x 27″, to
a 3/8″ barb on faucet
3/8″ tubing, marked
FAUCET
Electronic box
Lead wire
connection
Battery holder
Hot Cold
Water supply/
1/4″ tubing, marked
saddle valve
WATER SUPPLY
Drain clamp
Sink p-trap
RO SYSTEM
Customer Service
Storage tank
11
Safety Information
Care and cleaning of the reverse osmosis system.
To obtain replacement filters, call GE Appliance Parts at 800-626-2002.
Cartridge Replacement
Pre/Post Filter Replacements FX12P
Activated Carbon
RO Membrane Replacement FX12M
Thin Film Polyamide
Operating Instructions
To keep the system operating and making high quality drinking
water, the prefilter cartridge, the Reverse Osmosis cartridge and
postfilter cartridge need replacement at certain intervals. Use the
following information to keep the Reverse Osmosis system properly
serviced and maintained.
When replacing cartridges you may lift the Reverse Osmosis
assembly from the mounting washers and lay it on the floor. You
can also remove the Reverse Osmosis housing by pulling it out of the
mounting clamps.
Troubleshooting Tips
CAUTION: Before disconnecting…close the shutoff valve on the
storage tank, close the water supply/saddle valve and open the drinking
water faucet. Allow 30 seconds to one minute for pressure to relieve
through the system.
U-pin
O-ring end
RO cartridge
O-ring
Postfilter
cartridge
Customer Service
O-ring seal
Inlet cover
Sump
Turn sump this way
to remove
12
Safety Information
Prefilter and Postfilter Cartridges
CAUTION: —Feed water must have all chlorine removed (prefilter
removes up to 2.0 ppm). Chlorine will destroy the Reverse Osmosis
membrane cartridge.
You must replace the prefilter cartridge to protect the Reverse
Osmosis membrane from being destroyed by chlorine and/or from
plugging with sediments that are in the water supply.
Operating Instructions
To signal correct replacement interval, the amber “FILTER”
indicator light, on the electronic faucet base, will begin to flash
after six months, or 900 gallons of product water use, whichever
occurs first.
At the same time, replace the postfilter cartridge and the batteries
in the control box. Replacing the “AA” batteries resets the six
month or 900 gallon period, and assures proper operation of the
“RO” indicator light.
At least every six months or 900 gallons of Reverse Osmosis water
use…Amber “FILTER” light flashes. Replace the prefilter
cartridge, postfilter cartridge and batteries in the electronic box.
Troubleshooting Tips
WHEN THE AMBER “RO” LIGHT FLASHES…Replace the Reverse
Osmosis cartridge, flow control and screen.
Prefilter and Postfilter Cartridge Replacement
Replacing Cartridges…Turn the sump, using the sump wrench tool
provided, out of the filter head. BE CAREFUL—THE SUMP IS FULL OF
WATER. Remove and discard the used filter cartridge. Flush the sump
with fresh water and insert the new cartridge. BE SURE THE LARGE
O-RING IS IN PLACE ON THE TOP OF THE SUMP AND LUBRICATED (USE
LUBRICANT APPROVED FOR USE ON POTABLE WATER SUPPLIES). Turn
the sump, using the sump wrench, into the head and tighten securely.
Repeat this procedure on the other filter.
Customer Service
Turn sump wrench tool
clockwise to remove cartridge
13
Safety Information
Care and cleaning of the reverse osmosis system.
Reverse Osmosis Cartridge Replacement
NOTE: When replacing the Reverse Osmosis cartridge, also install a new
flow control.
It’s time to replace the Reverse Osmosis cartridge when the amber
“RO” light, on the faucet base, flashes continually while Reverse
Osmosis water is taken from the faucet.
Operating Instructions
1 Turn off the water supply by closing the water supply/saddle valve.
the inlet cover from the housing. (Remove the retainer
2 Remove
ring and pull the u-pin.)
3 Use pliers to pull the cartridge from the housing.
NOTE: Follow instructions in Sanitizing the Reverse Osmosis system
section.
the new cartridge and flow control supplied, and replace
4 Install
the inlet cover. Lightly lubricate the o-ring seal with clean
silicone grease.
Troubleshooting Tips
5 Insert the u-pin and install the retainer ring.
on the water supply and PURGE THE REVERSE
6 Turn
OSMOSIS CARTRIDGE. See the Purging the Reverse Osmosis
System section.
CAUTION: The Reverse Osmosis cartridge contains a food grade
preservative that should be purged from the system before use. The
preservative will give product water an unpleasant taste and odor. After
the tank has filled (takes about four hours), open the system faucet until
the storage tank is empty. After four of these drainings, the system is
ready to make product water for your use.
Customer Service
Battery Replacement
Always replace the four “AA” alkaline batteries in the control
box when changing the prefilter and postfilter cartridges. Good
batteries are needed to assure proper indicator light operation.
Weak batteries may give a false indication. Changing the batteries
also resets the six month or 900 gallon period.
14
Safety Information
Flow Control and Screen for the Reverse Osmosis Cartridge
The flow control is vital for proper operation of the Reverse
Osmosis cartridge. The control keeps water flow through the
cartridge at the proper rate to obtain the best quality product water.
Operating Instructions
When servicing the Reverse Osmosis cartridge, it’s good practice to
check the flow control (and tubing to it) to make sure the small
tube and surrounding surfaces are clean and unrestricted. A small,
cone-shaped screen is located in front of the flow control to help
keep it clean. If the flow control should plug with foreign particles,
the Reverse Osmosis cartridge cannot discharge minerals and
impurities to the drain. If this should happen, it will only take a
short time for the cartridge to plug, making it useless.
CAUTION: To replace the screen, place the cone end into the
elbow cap. Then, carefully push it in using 1/4″ tubing as a tool.
Do not force in farther after you feel resistance. Visually check to
be sure it is properly positioned.
After installing the flow control, tighten the nut by hand, then
another 1/4 to 1/2 turn with pliers. DO NOT OVERTIGHTEN AND
DISTORT OR CRUSH THE TUBING AND FLOW CONTROL.
Troubleshooting Tips
To drain
Compression nut
Flow control
1/4″ tubing
Screen
Drain elbow
Check valve tee
Customer Service
15
Safety Information
Care and cleaning of the reverse osmosis system.
Sanitizing the Reverse Osmosis System
SANITIZING is recommended upon installation of the
Reverse Osmosis system and after servicing inner parts .
It is important for the service person to clean their hands with
anti-bacterial soap before handling inner parts of the system.
CAUTION: Be sure to remove all cartridges as follows
before sanitizing. Chlorine will destroy all cartridges.
Operating Instructions
sure the water supply to the Reverse Osmosis system
1 Be
is turned off and the Reverse Osmosis faucet is open.
the u-pin and remove Reverse Osmosis housing
2 Pull
inlet cover. Remove (use pliers) the Reverse Osmosis
cartridge from the housing. Place the cartridge in a
clean plastic bag.
3 Replace the inlet cover and u-pin.
the postfilter sump, using the sump wrench
4 Remove
tool provided, turning to the left. Take the cartridge
Troubleshooting Tips
from the sump and place in the plastic bag. Replace the
sump and tighten securely.
the Prefilter sump and cartridge. Also place
5 Remove
this cartridge in the clean bag.
flush the prefilter sump with fresh water. Fill
6 Ifwithneeded,
water to about 1″ from the top. Add 1.0 ounce of
chlorine (ordinary 5.25% household bleach…Hilex,
Clorox, etc.) and mix in the water. DO NOT ADD
CHLORINE FIRST. Concentrated, it will attack plastics.
replace the sump, using the sump wrench, on
7 Carefully
the prefilter head and tighten securely.
the tank shutoff valve and the water supply to the
8 Open
Reverse Osmosis system. Open the Reverse Osmosis
Customer Service
faucet, locking the lever upward against the spout.
water to circulate through the Reverse Osmosis
9 Allow
system until all bleach odor is gone.
the bleach odor is gone, turn off the water supply
10 When
to the Reverse Osmosis system. Close the Reverse
Osmosis faucet after water flow stops.
steps 1-5 and 7, only replacing the cartridges.
11 Do
BE SURE YOU HAVE CLEANED YOUR HANDS WITH ANTI-
BACTERIAL SOAP.
16
Safety Information
Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following pages
first and you may not need to call for service.
Sounds you might
hear
Running water from
the unit to a drain.
• This is normal.
Water has air bubbles
and is cloudy
Air in system after
installation.
• Will go away after it
runs for a while.
Amber “FILTER” light
on the faucet base
is flashing
Six months, or 900
• Replace the prefilter,
gallons of product water
postfilter, and batteries in
usage has occured. This
the electronic box.
is the maximum life of
the prefilter and postfilter.
Amber “RO” light
flashing. Note:
Disregard initial or
occasional short periods
of this flashing light.
The Reverse Osmosis
membrane is no
longer removing the
required amount of
total dissolved solids.
• Replace the Reverse
Osmosis membrane
cartridge, flow
control and screen.
Water supply to the
Reverse Osmosis
system not within
specifications.
• Increase water pressure,
precondition the water,
etc., as needed to conform
before doing maintenance
on the Reverse Osmosis
system.
Reverse Osmosis
membrane cartridge
expended.
• Replace the Reverse
Osmosis membrane
cartridge, flow control,
screen, prefilter,
postfilter and batteries
in the electronic box.
Faucet base lead wire not
connected to electronic
box lead wire.
• Connect
Indicator lights on faucet
base not working
Customer Service
What To Do
Troubleshooting Tips
Possible Causes
Operating Instructions
Problem
Battery pack not connected • Connect
to electronic box.
Batteries installed
incorrectly or expended.
• Observe orientation
markings on the holder
and install correctly.
Replace batteries if old.
Lead wires damaged.
• Inspect and repair as
needed.
17
Safety Information
Before you call for service…
Operating Instructions
Troubleshooting Tips
Problem
Possible Causes
Chlorine taste and/or
odor in the Reverse
Osmosis product water
The ppm of chlorine in
• If the water supply contains
your water supply exceeds more than 2.0 ppm of
maximum limits and has
chlorine, additional
destroyed the Reverse
filtering of the water supply
Osmosis membrane.
to the Reverse Osmosis
is needed. Correct this
condition before doing
maintenance on the
Reverse Osmosis system.
The prefilter is no longer
removing chlorine from
the water supply.
Troubleshooting Tips
Other taste and/or
odor
Reverse Osmosis
membrane cartridge
needs to be changed.
Contamination in
product water storage.
Customer Service
• Replace the Reverse
Osmosis membrane
cartridge, control, screen,
prefilter, postfilter
and batteries in the
electronic box.
High quality product water • This is normal.
may have a different taste
than what you’re used to.
Postfilter needs to be
changed.
18
What To Do
• Replace the postfilter.
If taste and odor persist,
replace the prefilter,
Reverse Osmosis
membrane cartridge,
flow control, screen
and batteries in the
electronic box.
• Use sanitizing procedures.
Replace the postfilter.
Safety Information
Possible Causes
What To Do
Water leaking from
faucet airgap hole
Drain side of faucet
airgap (3/8″ tubing)
plugged, restricted or
incorrectly connected to
the drain point.
• Inspect and eliminate
restriction of plug. Refer to
Installation Instructions for
proper drain connection.
System makes product
water too slowly
This is normal.
• Water flow rate will be
lower than your regular
faucet.
Water supply to the
Reverse Osmosis
system not within
specifications.
• Increase water pressure,
precondition the water,
etc., as needed to conform
before doing maintenance
on the Reverse Osmosis
system.
Operating Instructions
Problem
Troubleshooting Tips
Prefilter cartridge plugged • Replace the prefilter.
If rate does not increase,
with sediments.
replace the postfilter,
Reverse Osmosis
Reverse Osmosis
membrane plugged
membrane cartridge,
with sediments.
flow control, screen
and batteries in the
electronic box.
Customer Service
19
Customer Service
Troubleshooting Tips
Operating Instructions
Safety Information
Notes
20
GE Appliances
Consumer Product
Ownership Registration
Important Mail Today
Place in an envelope and mail to:
General Electric Company
Warranty Registration Department
P.O. Box 34070
Louisville, KY 40232-4070
21
Consumer Product Ownership Registration
Dear Customer:
Thank you for purchasing our product and thank you for placing your
confidence in us. We are proud to have you as a customer!
Follow these three steps to protect your new appliance investment:
1 2 3
Complete and mail
your Consumer
Product Ownership
Registration today.
Have the peace of
mind of knowing
we can contact you
in the unlikely
event of a safety
modification.
After mailing the
registration below,
store this document
in a safe place. It
contains information you will need
should you require
service. Our service
number is
800-GE-CARES.
(800-432-2737).
Product
Model
Read your “Owner’s
Manual” carefully.
It will help you
operate your new
appliance properly.
If you have questions,
or need more
information call the
GE Answer Center®
800.626.2000.
Serial
WATER TREATMENT
Important: If you did not get a registration card with your product, detach and
return the card below to ensure that your product is registered.
✂
Consumer Product Ownership Registration
Product
Model
WATER TREATMENT
First
Name
Mr. ■
Ms. ■
Mrs. ■
Serial
Im
po
rt
ToMail ant
da
y!
Miss ■
Last
Name
Street
Address
✂
Apt. #
City
State
Date Placed
In Use
Month
Phone
Number
Zip
Code
Day
_
Year
_
GE Appliances
General Electric Company
Louisville, Kentucky 40225
Safety Information
GE Reverse Osmosis System Warranty
All warranty service provided by our SmartWater™ Authorized
Servicer Network. For service, call 800-GE-CARES.
GE Will Replace:
One Year
From the date of the
original purchase
Any part of the Reverse Osmosis Filtration System which
fails due to a defect in materials or workmanship.
During this full one-year warranty, GE will also provide,
free of charge, all labor and in-home service to
replace the defective part.
Operating Instructions
For The Period Of:
What GE Will Not Cover:
■ Service trips to your home to teach you
how to use the product.
■ Replacement of house fuses or
resetting of circuit breakers.
■ Improper installation.
■ Damage to the product caused by
accident, fire, floods or acts of God.
■ Incidental or consequential damage to
personal property caused by possible
defects with this appliance.
Troubleshooting Tips
■ Failure of the product if it is
abused, misused, or used for other
than the intended purpose or used
commercially.
■ Filters, membranes or batteries.
This warranty is extended to the original purchaser and any succeeding owner for products purchased
for home use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to
your home.
Customer Service
Some states do not allow the exclusion or limitation of incidental or consequential damages. This
warranty gives you specific legal rights, and you may also have other rights which vary from state to
state. To know what your legal rights are, consult your local or state consumer affairs office or your
state’s Attorney General.
23
Safety Information
Service Telephone Numbers.
GE Answer Center ®
800.626.2000
The GE Answer Center® is open 24 hours a day, 7 days a week.
In-Home Repair Service 800-GE-CARES (800-432-2737)
Operating Instructions
Expert GE repair service is only a phone call away.
Special Needs Service 800.626.2000
TDD 800-TDD-GEAC (800-833-4322)
GE offers, free of charge, Braille controls for a variety of GE
appliances and a brochure to assist in planning a barrier-free
kitchen for persons with limited mobility.
Customer Service
Troubleshooting Tips
Service Contracts 800-626-2224
Purchase a GE service contract while your warranty is still in effect
and you’ll receive a substantial discount. GE Consumer Service will
still be there after your warranty expires.
Parts and Accessories 800-626-2002
Individuals qualified to service their own appliances can have parts
or accessories sent directly to their homes (VISA, MasterCard and
Discover cards are accepted).
Instructions contained in this manual cover procedures to be performed
by any user. Other servicing generally should be referred to qualified
service personnel. Caution must be exercised, since improper servicing
may cause unsafe operation.
Service Satisfaction
If you are not satisfied with the service you receive from GE, follow
these steps. First, contact the people who serviced your appliance. If
you are still not pleased, write all the details—including your phone
number—to: Manager, Consumer Relations, GE Appliances,
Appliance Park, Louisville, KY 40225.
C
Printed in Louisville, KY
5-97 CG