Job Title: Credentialed Trainer
JOB DESCRIPTION
Last Updated: August 11, 2016
Category: EPIC Team
Licensure/Certification Required:
NA
Reports to: EPIC Project Director and Training
Manager
FLSA Classification: Non-exempt; temporary
position with possibility of long term employment
Term: Oct 2016-July 2017
EEO Classification:
EHR Education and
Training
Supervisory role: No
JOB SUMMARY
The Credentialed Trainer provides direct Epic training to current and new personnel, for
implementation and to meet on-going training needs.
ESSENTIAL FUNCTIONS AND OBJECTIVES*
Job-Specific Competencies
1. Attend a formal training class specifically for Epic credentialed trainers.
1.1. Receive training on the courses (applications) that will be taught
1.2. Training will be 5-6 weeks to become a credentialed trainer
1.3. Complete a credentialing exam with a minimum score of 85%
1.4. Pass all end-user proficiency assessment with a minimum score of 80%
1.5. Give a formal panel presentation on the material you will be teaching.
2. Assist in the development of curriculum, training plans, and teaching Epic applications
3. Assist in the development and validation of the training environment and the testing of live
environment.
4. Collaborates with the Epic Training manager and Principal Trainers on input for training
and training materials.
5. Assists in the development of skills assessment program for the Epic system.
6. Evaluate the results of the skills assessment and observations to review and revise
training as needed.
7. Provides employee education based on assessment of learning needs of the learner
Credentialed Trainer (EPIC EHR Applications)
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8. Coordinates logistics associated with training delivery preparation activities such as
copying and assembling printed materials, set-up, maintenance of training rooms,
equipment preparation, post training, clean-up, etc.
9. Conduct training and assist the principal trainers during end user classes, on-going
training, and upgrade/functionality enhancement training.
10. Communicate changes and enhancements of the Epic electronic health record to the end
users.
11. Independently leads ongoing training and acts as the primary support of the electronic
health record.
12. Assists with application support testing/training activities as directed.
13. Facilitates personalization labs for providers or other attendees.
Practice Core Competencies
1. Patient Focus: The extent to which we put patients and their needs a primary focus of our actions;
developing and sustaining productive patient relationships. Educating patients, building
relationships, and taking action to comprehensively meet patient needs and concerns.
2. Confidentiality: The extent to which we protect patient privacy by preventing the disclosure of
patient information to any unauthorized individuals. In addition, respect for the privacy of
colleagues by preventing disclosure of their personal information to any unauthorized parties.
3. Safety: Adherence to safety policies and procedures in performance of job duties. Reporting
observed or suspected violations, hazards and noncompliance according to practice policy.
Observing safety measures in performance of job duties.
4. Communication: The ability to effectively communicate, orally and in writing, with patients,
colleagues, and outside parties. Clarity, timeliness, appropriateness, effect and outcome of
communications.
5. Teamwork: Ability to work effectively with colleagues and managers. Keeps others informed of
work status and changes that relate to their activities; and encourage team cooperation to
successfully carry out team initiatives. The extent to which we demonstrate enthusiasm, courtesy,
pride in our work, flexibility and spirit of collaboration.
6. Accountability, Productivity, and Planning: The extent to which the employee recognizes personal
responsibility, attains goals and achieves high quality results. Our ability to set priorities among
activities, utilize available resources, cope with changing conditions and unforeseen events, and
assuming responsibility for outcomes.
7. Professionalism: Ability to represent the practice as a professional and high-quality organization.
Promoting a positive image of Commonwealth Orthopaedics through actions within the work
environment and when representing the practice in the community.
8. Professional Development: Maintaining and promoting professional competence through
continuing education and other learning experiences. Seeking new learning experiences by
accepting challenging opportunities and responsibilities. Objectively evaluating suggestions or
constructive feedback, and attempting to improve performance or seeking resources/guidance as
needed.
* A job description is a general description of the function and major duties of a job. It may not specify all duties, tasks, and assignments associated with a
job. It is not intended to limit or in any way modify the right of management to direct, assign, and control the work of employees in a unit. Accuracy,
attention to detail, ability to work effectively in a team environment, and ability to work in an atmosphere of multiple projects and shifting priorities are
requirements of all jobs at OrthoVirginia. Additional job related qualifications may be specified for some openings. Job descriptions are subject to
periodic review.
Credentialed Trainer (EPIC EHR Applications)
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BASIC JOB REQUIREMENTS
Education:
Bachelor’s Degree preferred, not required.
Knowledge/Skills/Abilities:
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Excellent communication skills
Excellent customer service skills
Excellent organizational and time management skills
Ability to multitask in a fast-paced environment
Ability to maintain confidentiality of patient and employee information
Knowledge of basic office equipment, Microsoft Office, and practice management systems
Self-motivated and detail oriented skills are required.
Public speaking experience
Ability to work in a team-oriented environment
Leadership and problem solving skills
Adaptable and flexible
Computer Proficiency
Experience: IT (computer) knowledge and skills, Training industry, and or healthcare experience
OCCUPATIONAL EXPOSURE:
Category I exposure to blood-borne pathogens rarely; rare exposure to chemical hazards; may
encounter radiation hazards
Working Conditions: The following table indicates the degree of working conditions expected for the
job. Reasonable accommodations may be made to enable individuals with disabilities to meet these
requirements. N/A = 0-10%, Occasionally = 11-33%, Frequently = 34 - 66%, Constantly = 67 - 100%
Requirement Frequency
Travel
Frequently
Sitting
Constantly
Standing
Walking
Reading
Typing
Twisting
Occasionally
Occasionally
Constantly
Constantly
Occasionally
Handling
Weight –
lifting
Occasionally
Rarely, up to 25 lbs
Weight –
pushing
Rarely, up to 50 lbs.
Requirement
Horizontal Reaching
Repetitive Arm/Hand/Finger
Movements
Color Vision
Distance Vision
Close Vision
Depth Perception
Exposure to Loud or High Pitched
Noises
Exposure to Toxic Materials
Exposure to Extreme Conditions
(hot/cold)
Exposure to Moving Mechanical
Parts
OrthoVirginia is an Equal Opportunity Employer.
Frequency
Occasionally
Constantly
Constantly
Occasionally
Constantly
Occasionally
N/A
N/A
N/A
N/A
* A job description is a general description of the function and major duties of a job. It may not specify all duties, tasks, and assignments associated with a
job. It is not intended to limit or in any way modify the right of management to direct, assign, and control the work of employees in a unit. Accuracy,
attention to detail, ability to work effectively in a team environment, and ability to work in an atmosphere of multiple projects and shifting priorities are
requirements of all jobs at OrthoVirginia. Additional job related qualifications may be specified for some openings. Job descriptions are subject to
periodic review.
Credentialed Trainer (EPIC EHR Applications)
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I have read the Credentialed Trainer Job Description and understand the functions and objectives of
the position at OrthoVirginia.
Printed Name:__________________________________________
Signature:______________________________________________
* A job description is a general description of the function and major duties of a job. It may not specify all duties, tasks, and assignments associated with a
job. It is not intended to limit or in any way modify the right of management to direct, assign, and control the work of employees in a unit. Accuracy,
attention to detail, ability to work effectively in a team environment, and ability to work in an atmosphere of multiple projects and shifting priorities are
requirements of all jobs at OrthoVirginia. Additional job related qualifications may be specified for some openings. Job descriptions are subject to
periodic review.