Two-sided Markets: Current State of Research in Media and Advertising Bachelors Thesis Isabel Rath Spring Term 2015 ! Advisor: Daniela Schmitt Chair of Quantitative Marketing and Consumer Analytics L5, 2 - 2. OG 68161 Mannheim www.quantitativemarketing.org ! II Table of Content Abstract .................................................................................................................................. III 1 Introduction ............................................................................................................................. 1 2 Theoretical Background .......................................................................................................... 2 2.1 Definition of Two-sided Markets ..................................................................................... 2 2.2 Pricing in Two-Sided Markets ......................................................................................... 6 3 Literature Review on Two-Sided Markets in Media and Advertising .................................... 8 3.1 Network Externalities in Media Markets ......................................................................... 9 3.2 Optimal Pricing Structure in Media Markets ................................................................. 11 3.3 Implications of Advertisers’ Demand ............................................................................ 16 4 Discussion ............................................................................................................................. 21 4.1 Critical Evaluation.......................................................................................................... 21 4.2 Managerial Implications ................................................................................................. 22 4.3 Limitations and Future Research .................................................................................... 23 Appendix ................................................................................................................................. 29 References ............................................................................................................................... 50 Affidavit................................................................................................................................... 55 List of Tables Table 1: Two-sided Market Examples ..................................................................................... 26 List of Figures Figure 1: Interdependence in Two-sided Markets................................................................... 27 Figure 2: Singlehoming, Competitive Bottleneck and Multihoming...................................... 28 III Abstract Media markets that are financed by advertising revenues naturally appear as two-sided markets. By applying the fundamental theory of two-sided markets to media markets, new insights in the context of indirect network externalities, the optimal price structure, as well as the impact of advertisers’ demand, emerge. Firstly, in this two-sided market particularly, authors possess varying views on the existence of positive indirect network externalities between the two market sides: audience and advertisers. Some authors regard advertising as a nuisance for the audience. Secondly, depending on whether advertising is regarded positively or negatively, it influences the trade-off media firm’s face when deciding on how to finance activities: with advertising revenues or fees for the content levied on the audience. Lastly, the extent to which media firms are financed by advertising revenues has great impact on the concentration level in media markets, the diversity and accuracy of media content. Although opinions concerning these aspects clearly differ, the theory of two-sided markets not only provides useful insights, but additionally highlights the importance of future research. 1 Introduction To air a 30-second advertising commercial during the Super Bowl broadcast in 2015, advertisers had to pay 4.5 million U.S. dollars. An enormous audience (114.4 million viewers in 2015) characterizes the annual championship game of the National Football League in the United States (Statista 2015). The advertising fees are used by the broadcaster to pay for the content, the football game, that is presented to the audience (Bolt & Tieman 2005, p. 2). Thus, the viewers have the chance to consume the content of the broadcaster for free while advertisers have to pay an excessive amount of money. This phenomenon suggests that media markets naturally appear as two-sided markets, characterized by indirect network externalities between the two market sides: audience and advertisers. In this context, consumers’ utility of one market side depends on how many consumers are present on the other market side, creating demand interdependencies in such a market. As a consequence, two-sided markets can realize profits from advertisers while the audience is subsidized. The literature on two-sided markets has been evolving since the beginning of this millennium through the analysis of the credit card market, in which this “skewed pricing structure” (Bolt & Tieman 2005, p. 11) was ascertained. As a result of this research, many other markets have been identified as being two-sided such as the market for video games, shopping malls, operating systems or even dating clubs. Regarding media markets, in particular, there has been a recent surge of interest, as they are somewhat different from other two-sided markets. The key issue of research in this field explores the trade-off for media firms between raising money from advertisers, the audience or completely different revenues sources. Media constitute an essential role in the distribution of news and information in today’s modern society. Thus, the exploration of the impact that advertisers’ demand has on 2 the concentration level in media markets and the diversity and accuracy of media content is of major importance. The thesis is structured as follows: In section 2, theoretical foundations of two-sided markets are laid out, providing overview on several different definitions and price setting. Section 3 presents insights of recent research on two-sided media markets financed by advertising revenues. Specifically, the thesis focuses on literature on the so-called “traditional media”, mainly consisting of television, radio and newspaper. Section 4 discusses the main findings and derives implications for the media industry. Moreover, the section highlights research limitations and concludes the thesis with an outlook of what future research needs to focus on. Theoretical Background Various definitions of two-sided markets have been proposed in the economic literature in the last decade, but a uniform definition has not yet emerged. This chapter will provide an overview of the existing definitions and specific characteristics of two-sided markets. Furthermore, the pricing in two-sided markets will be outlined. Definition of Two-sided Markets A key element shared by all definitions of two-sided markets is that they involve three participants: a platform, offering two distinct products to two groups of customers with distinct needs. Even though the aspect of serving two products to two groups of customers is not sufficient to distinguish two-sided markets from all others, it is a first indication of a twosided market (Li 2015, p. 100). Furthermore, researchers agree that indirect network externalities arise in two-sided markets (Caillaud and Jullien 2003, pp. 309/310; Evans and Schmalensee 2007, p. 152; Gabszewicz, Resende and Sonnac 2015, p. 3; Roson 2005, p. 144). In general, it needs to be 3 distinguished between direct and indirect, positive and negative network externalities, for both sides of the market respectively. Direct positive network externalities exist when the value that a user derives from consuming a certain product increases with the number of other users consuming the same product. In contrast, indirect positive network externalities arise when consumer utility increases with the number of agents consuming a complementary product or participating in a related market. Consequently, the utility of the one market group depends on the size of another, related market group, and vice versa (Katz and Shapiro 1985, p. 424). Usually, in two-sided markets, both market sides exhibit positive indirect network externalities.1 An example is the credit card market, in which the card issuer serves as a platform for the interaction between the cardholder and the merchant. Cardholders are more likely to subscribe to a certain credit card that is accepted by more merchants for payment. Similarly, merchants are more likely to accept a certain card that is carried by more cardholders (Armstrong 2006, p. 668). Figure 1 illustrates this example [Insert Figure 1 about here]. However, some two-sided markets also exhibit negative indirect network externalities, which signifies that consumer utility decreases with an increase of the network size in the related market. While researchers agree on the existence of indirect network externalities, there is disagreement about whether and to what extent those indirect network externalities are necessary for a two-sided market to be defined as such. Thus, Li (2015, p. 100) identifies three different categories of definitions for two-sided markets: (1) two groups of customers exert bilateral indirect network externalities, (2) only one group of customers exerts unilateral indirect network externalities on the other; and (3) the existence of indirect network externalities is not necessary in order to define two-sided markets. 4 Bilateral indirect network externalities. These kinds of indirect network externalities arise when both sides of the market are able to benefit “from the increasing size of the other”, and vice versa (Li 2015, p. 101). Rochet and Tirole (2003, pp. 1017-20) define a market with network externalities between the two market sides as a two-sided market, in which there is an intermediary that internalizes those network externalities. According to the authors, it is necessary that the two sides of the market are not able to coordinate their interactions themselves, which makes the intermediary platform necessary (p. 1018). In this definition, the network externalities between the two market sides are bilateral (Li 2015, p. 101). Similarly, Anderson and Coate (2005) define a two-sided market as “one where the participants on each side care directly about the number of participants on the other,” (p. 950) which also indicates the existence of bilateral indirect network externalities. Unilateral indirect network externalities. These kinds of network externalities already exist when “only one side of the market benefits from the increasing size of the other” (Li 2015, p. 101). Armstrong (2006) states that whether unilateral or bilateral indirect network externalities are necessary to define two-sided markets, depends on how platforms levy fees from the two market sides. Platforms can either charge consumer fixed fees or per-transaction fees. In case of fees levied per transaction, bilateral indirect network externalities become less important. As the platform only charges fees in the event of an accomplished interaction, consumers’ utility from one market side does not necessarily depend on how many consumers are present on the other market side. Accordingly, not necessarily bilateral but at least unilateral indirect network externalities are essential for two-sided markets (p. 669). No need of indirect network externalities. Some authors define two-sided markets as not requiring either bilateral or unilateral indirect network externalities (Li 2015, p. 102). As discussed above, Rochet & Tirole (2003, p. 1018) initially considered the existence of indirect network externalities to be necessary. However, they later redefine two-sided markets in a 5 more restrictive way: indirect network externalities are not sufficient to define a two-sided market, but rather the price structure in terms of the decomposition of the price level between the two sides (p. 647). In this context, the platform must be able to “affect the volume of transactions by charging more to one side of the market and reducing the price paid by the other side by an equal amount” (Rochet & Tirole 2006, p. 665). Consequently, the price level must be allocated in a non-neutral way between the two sides (p. 649). Hence, varying the price structure and, therefore, the allocation of price levels between the two sides, has to have an impact on the “volume of transactions” (p. 665) and on how many agents are present on each market side. A contrasting example of a neutral allocation of the price level is the valueadded tax. Here, it is irrelevant which side of the market (merchant or consumer) is charged because the transaction price “adjusts accordingly” (p. 648). The review of the existing definitions shows that they suffer from “ambiguity, overinclusiveness and/or under-inclusiveness” (Li 2015, p. 111). However, one must be aware that the authors use the term “two-sided markets” to refer to different industries or businesses. For example, whereas Rochet and Tirole (2003) focus on the credit card market, Anderson and Coate (2005) investigate the market of commercial broadcasting. For an overview of the different two-sided markets, Evans and Schmalensee (2007, pp. 154-8) classify them into four distinct groups: (1) Exchanges (e.g. auction houses or financial exchanges); (2) Advertiser-supported media (e.g. newspapers or television); (3) Transaction devices (e.g. payment cards or cash); and (4) Software platforms (e.g. video game consoles or digital media platforms). According to this classification, it can be observed that two-sided markets occur in various industries that encounter somewhat different characteristics. Those differences induce the difficulty of finding one uniform definition for two-sided markets that fits all industries. 6 However, Li (2015, p. 111) argues that the necessity of unilateral indirect network externalities seems to be the most influential definition. Rysman (2009, p. 127) suggests not trying to find one uniform definition of two-sided markets, as nearly any market can be seen as two-sided to some extent. Rather, he recommends concentrating on understanding the main characteristics of two-sided markets and their effects that differentiate them from all other markets. As a result, for this thesis, it is assumed that in a two-sided market there are (unilateral or bilateral) indirect network externalities between the two market sides. Those imply a pricing structure for the platform, which differs from all other markets without indirect network effects (Hildebrand 2011, p. 1). Accordingly, the next section is concerned with setting prices in two-sided markets. Pricing in Two-Sided Markets In two-sided markets, the crucial aspect for platforms is determining the price correctly in order “to get both sides on board” (Rochet & Tirole 2006, p. 665) because the price level charged on each market side has a significant impact on the number of consumers joining each side (Hagiu and Hałaburda 2014, p. 2). Hence, besides the overall price level that the platform is charging, the price structure needs to be considered in terms of the allocation of the price level on both market sides (Rochet & Tirole 2006, p. 647). Thus, standard pricing policies (of one-sided markets) usually cannot be applied (Rochet & Tirole 2004b, p. 40). In contrast to one-sided markets, a heavily “skewed pricing structure” towards one market side can be observed in two-sided markets (Bolt and Tieman 2005, p. 11). One market side is treated as a “profit center” (Rochet & Tirole 2003, p. 991) with high prices where surplus is subtracted, while the other side is treated as a “loss leader” (p. 991) with low, zero or even negative prices and is heavily subsidized. Charging a low price on the more elastic market side is used to create maximum demand. Through the existence of a positive indirect network externality, the increased participation on this side encourages the other market side to follow. 7 As the other market side is less price-elastic and/or indirect network externalities from the first market side may be stronger, the platform is able to extract high prices and realize a profit (Bolt & Tieman 2005, p. 3; Rysman 2009 pp. 129-31). Thus, the price level charged on both sides is determined by the price elasticity of demand as well as on the relative sizes of the indirect network externalities. To understand this concept, the “Super Bowl” example from the introduction can be reconsidered. Here, the broadcaster serves as the platform enabling the interaction between advertisers, market side 1, and the audience, market side 2. Since the audience is more price-elastic, the broadcaster charges low or zero fees to the audience for watching the Super Bowl game in order to attract viewers. The result is a high viewership that exerts a strong positive network externality on advertisers. Consequently, they are willing to pay high prices to place a commercial on the Super Bowl game since they are less price-elastic and extremely value the increased audience. To illustrate this phenomenon in other industries, compare Table 1 where the market side that is subsidized is highlighted [Insert Table 1 about here]. Another important aspect of pricing that needs to be considered is that market participants on one or both sides of the market often use more than one platform (Rochet and Tirole 2003, p. 991). This phenomenon was first noticed and termed as “multi-homing” by Rochet and Tirole (p. 992). Accordingly, they refer to market participants who use only one platform as “single-homing” (p. 1001). In general, if market participants have the possibility to “multihome”, their price elasticity of demand increases as a result of a greater amount of available platforms that are seen as substitutes. Thus, two-sided platforms are forced to lower their prices as competition intensifies (p. 993). However, Armstrong (2006) distinguishes three cases for consideration: (1) both sides single-home, (2) one side single-homes, one side multi-homes, and (3) both sides multi-home (p. 669). In fact, Armstrong (2006) states that two-sided markets often seem to evolve toward 8 the second case, which he refers to as a “competitive bottleneck”. For instance customers who shop at a single supermarket even though suppliers sell products in many different supermarkets. In this case, the platform, the supermarket, has monopoly power to provide the multi-homing suppliers’ access to the single-homing customers. Consequently, the platform is able to charge higher prices to the multi-homing side (pp. 669/670, 677-86). Thus, profits are maximized for a platform when having a strong position on the market lacking multi-homing customers (Dewenter 2015, p. 126). (See Figure 2) [Insert Figure 2 about here] In conclusion, the right allocation of fees charged on both sides of the market and the factors that need to be taken into account when setting prices are essential for the survival of two-sided markets. Mispricing can have major implications for two-sided markets. For instance, the company Yahoo, which in 2001 was the second-largest auction website after eBay, started charging fees to its sellers, which caused its listings to drop by 90 percent. Sellers switched to eBay, which had a bigger audience of consumers and without charging fees to the sellers (Hansell 2001, p. 3). Literature Review on Two-Sided Markets in Media and Advertising Media markets embody one of the most accurate examples of two-sided markets (Gabszewicz, Resende and Sonnac 2015, p.7). According to the classification of Evans and Schmalensee (2007, pp. 154-158), they belong to the category of advertiser-supported media markets. In this chapter, the theory of two-sided markets will be applied to media markets financed by advertising revenue. In section 3.1, the specific nature of network externalities in media markets will be outlined, showing what distinguishes media markets from other twosided markets. In section 3.2, the parameters that determine the optimal pricing structure in 9 media markets will be described while in section 3.3 the implications of advertisers’ demand on media markets are demonstrated. Network Externalities in Media Markets Advertiser-supported media markets require three necessary participants: a media firm, which represents the platform and the two market sides, consisting of the audience and the advertisers. The two market sides have varying needs, which are harmonized by the platform to enable interaction between them. Thus, the media firm delivers two products to two groups of customers: the media content to the audience and the attention of the audience to advertisers (Anderson and Gabszewicz 2006, p. 38). The audience, which can be readers, viewers of television, listeners of radio etc., wishes to consume the media content in terms of entertainment or information offered by the media company. In contrast, advertisers want to promote their offerings in different media outlets (Gabszewicz, Laussel and Sonnac 2001, p. 642). Moreover, indirect network externalities create interdependence between the two market sides: audience and advertisers. On the one hand, the audience creates a positive indirect network externality for the advertisers, which occurs in most two-sided markets (See section 2.1). Hence, the larger the audience of a certain advertisement, the higher advertisers’ expected payoff (Gabszewicz, Resende and Sonnac 2015, p. 26). On the other hand, advertisers also have some influence on the audience. However, it is not clear whether this influence, and thus the network externality, is of a positive or negative nature (Gabszewicz, Resende and Sonnac 2015, p. 7). Assumptions regarding this issue depend on the media market in particular (Bagwell 2007, p. 1824). For broadcasting markets such as television or radio, it is generally accepted in the literature that advertisers impart a negative network externality onto the audience (Anderson and Coate 2005, p. 950; Gal-Or and Dukes 2003, p. 292; Resende 2008, p. 2). Here, the audience perceives advertisements as a nuisance since the 10 program is interrupted by the advertisement and reduces the time available to consume the media content, e.g. a television show (Anderson and Gabszewicz 2006, p. 3). Thus, authors such as Gal-Or and Dukes (2003) incorporate a nuisance parameter in their models, which measures “the extent to which consumers dislike the interruptions caused by commercials” (p. 297). In case of broadcasting, this parameter is high. In the case of printed media, however, the readers’ attitude towards advertising is ambiguous. In fact, some readers value advertising in newspapers or magazines. As a result, advertisers exert a positive network externality onto the audience (Resende 2008, p. 3). Resende (2008) suggests two explanations for the positive attitude of audiences toward advertisements. First, she argues that in contrast to television or radio, readers can easily skip the advertisements and thus go directly to the content they are interested in. Therefore, the audience must be “at least neutral” (p. 3) regarding advertisements in the press. Second, since a large proportion of advertisements in newspapers tend to be informative, consisting of information about the availability or characteristics of the advertised product or service, readers might benefit from the advertising content (p. 3). Empirical findings confirm Resende’s (2008) theory: Rysman (2004) estimates the existence of positive indirect network externalities for the Yellow Pages directories. In fact, readers value the advertisements in directories as information. In this case, an increase in advertising would induce a larger audience as well, caused by the positive indirect network externality between both sides of the market (p. 483). Additionally, Kaiser and Wright (2006, p. 2) analyzed the German magazine market during the period 1972-2003 and empirically find that advertising in magazines is regarded positively by readers. In contrast, Sonnac (2000) assumes a country-specific difference in readers’ attitude toward advertisements in the press. American readers tend to regard advertising positively 11 and are characterized as “ad-lovers”. By comparison, most Europeans are “ad-adverse”, meaning that they dislike advertising (Sonnac 2000, p. 250). Nevertheless, it can be concluded that for two-sided media markets advertisers always desire a larger audience, whereas the attitude of the audience towards advertising remains ambiguous. Thus, the effect of advertising and whether consumers like or dislike advertising plays an essential role for media markets when it comes to setting the optimal price structure. Optimal Pricing Structure in Media Markets Due to the negative effect of advertising introduced above, pricing in two-sided media markets is somewhat different from what is described in section 2.2 for other two-sided markets not financed by advertising revenues. Revenue in traditional media markets is either raised from the audience, advertisers or both. Usually, increasing revenue from one side (e.g., subscription from the audience) reduces revenue from the other side (e.g., advertising revenues). Thus, analyzing the trade-off between raising revenue from readers or advertisers of media platforms becomes a complex but important task (Lambrecht et al. 2014, p. 332). Media platforms need to determine an equilibrium where revenues are maximized by setting optimal prices for advertisers as well as the audience (Gabszewicz, Resende and Sonnac 2015, p. 8). To assess this question, one needs to differentiate between monopolistic media markets and competitive media markets. Godes, Ofek and Sarvary (2008) were the first to further distinguish between competition within the same medium and competition between two different media (p. 20). Thus, they classify their analysis of the optimal price structure according to the respective market structure: no competition, with-in medium competition, and across-media competition. No competition. Within a monopolistic market structure, without competition, pricesetting depends on the relative size of indirect network externalities and the price elasticity of 12 demand. If the nuisance parameter of advertising is moderate, a media firm has an incentive to charge lower prices for the audience to increase demand while making profits from advertisers who value the increased audience. It is, therefore, consistent with the general observation about pricing from other two-sided markets where one market side tends to be subsidized (Kaiser and Wright 2006, p. 23). Newspapers are a good example of a two-sided media market as the advertising market values higher circulation and hence more readers. Consequently, the readership exerts a positive network externality on advertisers and, therefore, will be subsidized by the advertising market. However, by setting higher prices for advertisers, the newspaper will be able to maximize its profits (Dewenter 2006, pp. 4-11). As discussed in section 3.1, media platforms need to take into account the size of the nuisance effect of advertising, in contrast to other two-sided markets when setting prices and choosing revenue streams. As the nuisance parameter and thus the disutility consumers endure from advertising increases, a monopolist media firm has two choices in order to attract readers and ensure that their demand does not decline. It can either lower the price levied on the audience to compensate it for “the displeasure of having to endure” (Godes, Ofek and Sarvary 2008, p. 25) the advertisings or it can reduce to overall amount. With-in medium competition. Media platforms compete for the content sold to the audience, and simultaneously for advertisers who seek the attention of the audience (p. 20). Godes, Ofek and Sarvary (2008) provide a first analysis of the effects of competition from other media platforms belonging to the same industry (p. 20). They compared the situation of a monopolistic media firm to a media firm in a duopolistic market structure. For reasons of simplicity, however, they do not introduce more than one competitor, which would be the case for other oligopolistic market structures. In one-sided markets, the introduction of competition generally decreases prices. However, this assumption does not hold for two-sided media markets (p. 21). Competition in the 13 advertising market forces each media platform to reduce the quantity of advertising. At the same time, the overall advertising quantity of all media platforms increases, which in return reduces the “advertising price per customer impression” (p. 25). As a result, the “margin per impression” (p. 26) from the advertising market in a duopoly is certainly lower than in a monopoly, which impacts media platforms’ “incentives to underprice content” (p. 32) in order to increase demand on the audience side of the market. With the introduction of competition in the audience market, two forces have an impact on content prices. First, there is an “upward force” because of the reduced “margin per impression” (p. 26) in the advertising market, which reduces media platform’s willingness to underprice content. Second, the general impact of competition that reduces the advantages associated with raising prices suggests a “downward force”. The extent to which the content of the two media platforms is seen as substitutable determines which force dominates. If the substitutability of contents is low, the “upward force” dominates, and content prices for the audience will be higher in the duopoly. In contrast, if the substitutability of contents is high, the “downward force” dominates, leading to lower prices in the duopoly (p. 26). Across-medium competition. Godes, Ofek and Sarvary (2008) argue that a further distinction between competition within the same medium and competition between two different media is crucial. In reality, media platforms face rivalry from different media industries as well, which stems from the fact that advertisers usually spread their marketing budget across various media (Dolan 2000, pp. 1/2). However, across-media competition is especially relevant in the advertising market. Here, different media industries (television, radio, magazines, the web) compete for a share of a company’s advertising budget. Conversely, they do not compete in the respective audience markets since the audience is not able to watch television, read a newspaper, browse the Web 14 or listen to the radio simultaneously (p. 28). In other words, the audience “single-homes” whereas advertisers can “multi-home” by placing advertising on different media outlets. Consequently, Godes, Ofek and Sarvary (2008) examine the effect of two media platforms competing within a medium (e.g. the television market) that also face competition in the advertising market from a single media platform belonging to another media industry (e.g. the press market) (p. 28). In order to do so, it is necessary to determine whether the media platforms of the different media industries are seen as substitutes or complements in the “eyes of the advertisers” (p. 21). The latter would mean that placing advertisements on two media outlets from different industries (e.g. on television and the radio) would be more profitable than only on one medium whereas substitutes represent the opposite outcome. Thus, if media platforms from two different industries are seen as substitutes for advertising, the competition between the two media platforms decreases the return on advertising. As a consequence, the media platform that is more competitive will rely on advertising revenues to finance activities rather than on revenues generated from the audience. The media platform, where competition is weaker, will rely on revenues from the audience since it still has monopoly power in the audience market. If the two media industries are seen as perfect substitutes for advertisers, a monopolistic media firm might even leave the advertising market entirely. In contrast, if media platforms from two different industries are seen as complements for advertising, the more competitive medium will charge higher prices to the audience. The return on the advertisement market increases, which further increases the incentive to underprice the audience side for the monopolist (p. 21). Kind, Nilssen and Sorgard (2009) provide a complimentary analysis of how competitive forces in a media industry impact the media platform’s trade-off between raising revenues from the audience or advertisers (pp. 1112/3). They make a distinction between two competitive forces: On the one hand, the extent of revenues charged from the audience is 15 related to whether other media firms offer close substitutes. On the other hand, the extent of revenues charged from advertisers depends on the number of media firms in the industry. Moreover, their analysis is not limited to just monopoly and duopoly, but also involves even more competitive market structures (p. 1114). Their main observations are as follows: If media firms offer close substitutes, meaning that they are less differentiated, they will not be able to charge a large extent of revenues from the audience, and vice versa. Hence, they become reliant on income from advertisers. On the contrary, an increasing number of media firms competing in an industry reduce the extent of revenues that can be charged from advertisers and vice versa. As a result, the more media platforms in the industry compete, the more important revenues streams from the audience become (p. 1123). In conclusion, there are many different factors that need be taken into account when evaluating the optimal price structure. The models introduced above suggest that the market structure (monopoly, duopoly or an even more competitive market) matters, but so does whether media platforms face within-medium competition or across-media competition (Godes, Ofek and Sarvary 2008). Moreover, it is important to evaluate the substitutability as well as the total number of media platforms (Kind, Nilssen and Sorgard 2009). Furthermore, as introduced in section 2.1 for two-sided markets, in general, it is necessary to attract both sides of the market through strong indirect network externalities and “reach the critical mass” (Gabszewicz, Resende and Sonnac 2015, p. 8) of audience and advertisers. This requirement is another factor that helps to distinguish the optimal allocation of price levels between both sides of the market. If media platforms already make use of a large audience generating strong network externalities for the advertisers, it is beneficial to charge fees from for content. The consequence would be a “paid content” business model. In contrast, if media platforms need to increase their audience since strong indirect network externalities do not yet 16 exist, the business model of “free content” is more advantageous. Here, media content is provided for free while the platform relies on revenues from advertising. However, combining the two business models seems to be the best solution in most situations. Business models with mixed revenue streams allow the platform first to rely only on revenues from advertising and thereby offer the content for free. The platform can thus increase its audience and generate network externalities. Once this is achieved, revenues are generated by charging the audience for content through a subscription (Gabszewicz, Resende and Sonnac 2015, p. 21). The two most common business models relying on mixed streams of revenue are so-called “freemium” and “customer selected sampling”. In the “freemium” model, a firm provides access to “a low-end version” (Halbheer et al. 2014, p. 193) for free while consumers need to pay for the premium version with exclusive contents, e.g. recent movies (Gabszewicz, Resende and Sonnac 2015, p. 22). In contrast, “customer selected sampling” does not distinguish between a basic and a premium version and thus differentiate the exclusiveness and quality of the content. Instead, the consumer can sample a limited amount of content for free, whereas for the access to the complete content on the platform, a fee has to be paid (Halbheer et al. 2014, p. 193). An example of “customer selected sampling” is the “metered model”, in which a newspaper offers a limited set of free articles while charging for the rest (p. 192). Implications of Advertisers’ Demand Advertising revenues that are used to, at least partly, finance two-sided media markets have an impact on the market structure as well as on the media content and diversity (Gabszewicz, Laussel and Sonnac 2006, p. 2). Concentration. Media markets, in general, are characterized by an increasingly high degree of concentration (Dewenter 2003, p. 11). Thus, only a few media platforms provide media content for the majority of the audience (Gabszewicz, Resende and Sonnac 2006, p. 12). The literature on media markets finds two determinants for the trend toward concentration. First, 17 high fixed and low marginal production costs can be observed in media markets, resulting in large economies of scale for the production of media contents. While the production of the first copy is very expensive, the marginal costs of an extra copy are nearly zero. As a result, high barriers to enter lead to highly concentrated media markets. (Dewenter 2003, pp. 4/19; Gabszewicz, Resende and Sonnac 2015, p. 12) Second, authors suggest that the indirect network externalities between the audience and the advertisers arising in two-sided media markets cause demand interdependencies that lead to the elimination of minor media platforms. This phenomenon was first observed by Furhoff (1973) and later extended by Gabszewicz, Garella and Sonnac (2007). Furhoff (1973), in his analysis of the newspaper market, concluded that this interdependence induces a so-called “circulation spiral” (p. 7). According to whether the audience likes or dislikes advertising, this spiral can be interpreted from two perspectives: First, if the audience regards advertising positively, a higher level of advertising will lead to an increased readership, which in return leads to an even higher level of advertising, and so on. Second, if the audience dislikes advertising, the idea is that having a larger audience generates more advertising revenue (Gabszewicz, Garella and Sonnac 2007, p. 406). In return, the advertising revenues are spent to improve the quality of the media content, which consequently makes it more attractive to readers compared with newspapers of competitors. Thus, the spiral favors a concentrated newspaper market with a large audience because newspapers with a narrower audience are unable to generate the same quality (Furhoff, 1973, p. 7). However, both interpretations come to the same conclusion. The high concentration level in media markets can be seen as a consequence of the interdependence between advertising and audience market. Diversity of media content. The high degree of concentration observed in two-sided media markets raises the question whether this affects the diversity of media content positively or negatively. Moreover, the exploration of the direct impact of advertisers’ demand on the 18 diversity of media content is of major importance (Gabszewicz, Resende and Sonnac 2015, p. 13). Steiner (1952, p. 194) was the first one investigating whether radio channels financed through advertising revenues provide more diversified radio shows either in a monopoly or under competitive conditions. He found that monopolists have a greater incentive to produce more diversified radio shows, whereas two competing radio channels will excessively duplicate popular shows beyond what would be socially optimal (Gabszewicz, Laussel and Sonnac 2006, p. 2; Steiner 1952, p. 206). This paradoxon stems from the fact that a monopolist media platform will not duplicate its radio show once no more consumers can be reached, but will rather choose different types of content on each channel to serve all consumers in the market. Competing radio shows, in contrast, that aim to increase audiences will always choose the show that maximizes their profits. The consequence is that they will provide the same radio show and thus duplicate content (Gabszewicz, Resende and Sonnac 2015, p. 14; 1952, p. 206). Hence, the range of content that media firms financed by advertising revenues provide is guided by advertisers’ willingness to pay (Anderson and Gabszewicz 2006, p. 3). Thus, a small group of consumers that creates a higher willingness to pay off the advertisers can strongly influence the chosen content (Dewenter 2011, p. 21; Einstein 2004, p. 146). Nevertheless, advertisers’ demand most often leads to content catered to mass audiences. In light of the recent findings on two-sided markets, some authors have revised Steiner’s theory of program duplication caused by advertisers’ demand. Arguing that the model of Steiner relies on some fixed preferences of the audience, they highlight that need for adoption of the model. For example, the extent to which advertising regarded as a nuisance by the audience needs to be incorporated when measuring diversity of content. In this context, Gabszewicz, Laussel and Sonnac (2004, p. 658) consider the diversity of programs for private 19 television broadcasters that offer free programs to the viewers. Since commercials in television cannot be skipped, in contrast to advertising in magazines, they can be regarded as “an opportunity cost related to the time devoted to watching” advertisings (p. 658). Accordingly, viewers will watch channels with a low level of advertising. Consequently, competition among channels that try to reach as many viewers as possible while holding advertising levels high evolves. This competition is higher the lower program diversity is. Thus, Gabszewicz, Laussel and Sonnac (2004) argue that channels have an incentive to at least differentiate programs to some extent in order to lower competition and raise advertising revenues. A related study of Anderson and Coate (2005, p. 970) finds that advertising level may be below what would be socially optimal. By comparison, Gabszewicz, Laussel and Sonnac (2001, p. 644) studied the diversity of content in advertising-financed media markets by analyzing the press market in light of the diversity of political content. They found that a newspaper only maximally differentiates its content if readers highly value differentiated political content and if the market for advertising is relatively limited. Otherwise, newspapers will provide similar political views and opinions and thus offer minimal diversity, leading to “la pensée unique, which can be translated as “one single thought” or “mainstream thinking”. The tendency towards lower content diversity and “la pensée unique” due to the interdependence of advertisers and consumers occurring in media platforms is also expressed by other authors: Gal-Or and Dukes (2003, p. 292) show that television stations in the broadcasting market are able to command higher advertising revenues when minimally differentiating their programming offerings. Moreover, Peitz and Valletti (2008, p. 950) observe that for advertising financed television, free-to-air television, the incentive to provide differentiated content depends on the nuisance parameter of advertising on the viewers, on the disutility of advertising, so to speak. A decrease in the nuisance parameter and thus in 20 viewers’ disutility of advertising leads to less differentiated the content. Furthermore, they find that while advertising-financed television always provides less diversity of contents, “pay-TV” maximally differentiates content. Einstein (2004, pp.145/155) presents empirical research on the diversity of the major television channels in the United Stated between 1955 and 2003. She finds that with the introduction of commercials as revenue sources for broadcasters, the diversity of content declined steadily. In conclusion, authors are divided about the impact of advertisers’ demand on the diversity of media content. Most authors, however, agree on the reduction of content diversity when advertising revenues are used to finance media firms. Media Bias. One question that is closely connected to the concern of diversified media content is the question whether media markets financed by advertising revenues result in biased media coverage. Indeed, advertisers’ demand impacts the accuracy of the content media markets provide (Gabszewicz, Resende and Sonnac 2015, p. 16). Again, it is necessary to consider that a media platform financed by advertising revenues is guided by advertisers’ willingness to pay to contact viewers of particular demographics that generate most revenues for them (Anderson and Gabszewicz 2006, p. 3). Ellman and Germano (2009, p. 1) studied how and why advertisers in two-sided media markets may influence media content and thus create media bias. In particular, they looked at the newspaper market, where they found two different views on the effects of advertising on the content delivered by media companies. The “liberal view” suggests a positive effect of advertising on the media because advertising revenues make the newspaper companies independent from the government and political parties. In contrast, the “regulatory” view highlights that advertising distorts media coverage as platforms seek to accommodate to the 21 concerns of advertisers (p. 1), for instance, by targeting the readers most valued by advertisers (p. 5). In media markets without advertising financing, newspapers provide independent, accurate news (p. 3). This is no longer the case when advertisers finance media markets and those are able to withdraw advertising from a newspaper that reports on topics sensitive to them (p. 2). Polluting firms, for example, may withdraw advertising from newspapers that report on topics related to environmental issues such as global warming. Therefore, this situation supports the regulatory view of advertising, as media platforms tend to accommodate to the concerns of advertisers (p. 1), which leads to a reduced coverage of relevant issues. Especially for topics such as “health, environment or even voter participation” (p. 28) this tends to have serious consequences. To summarize, the high level of concentration in media markets can certainly be regarded as a consequence of advertisers’ demand. Additionally, the diversity and accuracy of media content is negatively impacted under advertising financing. The extent, though, depends on the media market in particular as well as on the parameters that are incorporated in the models of researchers. Discussion The final chapter provides a critical evaluation of the varying views on two-sided media markets as well as the resulting implications for the whole media industry. Finally, limitations of current research will be outlined proposing focus for future research. Critical Evaluation The reviewed literature provides a non-exhaustive overview of the varying perspectives of authors concerning two-sided media markets. Opinion is clearly divided. On the one hand, 22 this holds especially true for the trade-off between raising money from the audience versus advertisers. On the other hand, for advertisers’ impact on the market structure in terms of more or less concentrated markets and on the diversity and accuracy of media content, the literature provides no consensus. However, the diversity, the pluralism and the accuracy of the media content are considered to be essential for modern, democratic societies. The media is a powerful tool for distributing cultural principles, news on politics and public issues, thereby considerably shaping public opinion, values and norms (Gabszewicz, Resende and Sonnac 2015, p. 13). Managerial Implications Given the crucial role of media markets in the distribution of information and the shaping of opinion in modern societies, traditional media markets in Europe tend to be heavily regulated. Among other things, existing regulations thus “restrict the amount of advertising displayed by the media platforms” (Gabszewicz, Resende and Sonnac 2015, p. 15). Regulators, therefore, define the length as well as the content of commercial advertisements of several media outlets (Anderson 2007, p. 2). However, a distinction has to be made between public and private media providers since public institutions are more heavily regulated.2 While regulating the amount of advertising has been seen as necessary to ensuring that consumers have access to a variety of opinions and accurate information; it also reduces profits for the advertiser. Paradoxically, the regulation may cause a reduction in the diversity and quality of media content provided (Anderson 2007, p. 24). Gabszewicz, Laussel and Sonnac (1999, p. 3) found that minimal diversity in television content occurs when advertising commercials are strictly regulated. Thus, regulating advertising in order to ensure more diversity of media content would be inefficient. One possible solution to ensure that content is free from advertisers’ constraint could be that some public media firms are completely financed by the government. However, there are 23 other market parameters that need to be evaluated for a final decision (Dewenter 2011, p. 1618). Furthermore, private media outlets could rely more heavily on revenues streams such as subscription fees from the audience. Hence, it would not be advertisers’ willingness to pay that determines the type and range of media content provided, but consumers’ willingness to pay. Consequently, subscription pricing might be helpful in catering to minority’s preferences (Anderson and Gabszewicz 2006, p. 3). Apart from the possibly negative influence of advertising-financed media on the diversity and bias of media content, there are other factors that suggest that the media industry should concentrate on other revenues streams. As discussed above, Kind, Nilssen and Sorgard (2009, p. 1123) for example, demonstrate that the more media platforms in the industry compete, the more important the audience becomes as a source of revenue. Moreover, Godes, Ofek and Sarvary (2008, pp. 31/32) have shown that greater competitive intensity increases profits from the audience through subscriptions in contrast to advertising revenues. One step in this direction is provided by the presented business models and financed by a mixture of advertising and subscription revenue: “freemium” and “ customer selected sampling”. Even though, as shown in the literature review, opinions clearly differ on the effects of media platforms using advertising to finance activities, there is one clear-cut implication from the analysis of two-sided markets. When considering decreasing revenue from a particular source of one side of the market, it is necessary to recognize the effects on the other side of the market and thus the interdependence of demand between both sides in such a market (Anderson 2007, p. 26). Limitations and Future Research Two-sided markets are a young and relatively unexplored field of research. Therefore, one limitation of the cited papers is that they all relate to different markets and industries. There are some generalizations that can be drawn for all two-sided markets. However, especially 24 when considering network externalities and pricing structures in media markets, the assumptions and empirical analyses of researchers are more plausible in some media markets than in others, for instance, that advertising is considered to be a nuisance (Bagwell 2007, p. 1824). Furthermore, most of the existing literature on two-sided media markets focuses on “traditional media” such as television, radio, and newspapers. However, the digital revolution has drastically changed media markets. Gabszewicz, Resende and Sonnac (2015) provide an overview of the changes taking place in two-sided media markets caused by the introduction of the Internet and digital media, the so-called “new media”. A completely new category of agents has emerged, such as huge Internet providers (e.g. Google), platforms enabling consumers to stream videos “on demand” (e.g. Netflix) as well as social networks (e.g. Facebook) (p. 17). According to Gabszewicz, Resende and Sonnac (2015) media platforms are evolving from two-sided to multi-sided platforms by not just serving advertisers and the audience, but by serving multiple agents and enabling multiple types of interactions among them. At the same time, new kinds of media devices, such as tablets, computers and smartphones are constantly emerging which is attended by an ever-increasing consumption of media content (p. 17). Furthermore, as consumers are able to participate in media markets by (self-) “producing and diffusing information” (p. 18), network externalities are becoming more and more complex. Consider, for example, websites that enable consumers to recommend products or services to others, creating direct network externalities among themselves, but also indirect network externalities to the other side of the market (p. 19). These developments also affect the advertising market considerably. They allow advertisers to target their message to different consumers while collecting personal data from them (Anderson 2012, p. 1; Gabszewicz, Resende and Sonnac 2015, p. 24). But it is not only the advertising market that is affected. New applications, apps, also exist for selling content 25 online, thus enhancing business models of media firms. In light of these recent developments, the new “online landscape” also provides completely new revenue streams for media firms. Lambrecht et al. (2014) introduce several revenue models for “selling digital content online” (p. 331). Apart from the conventional models of selling content or showing advertising, they suggest that firms can also broker consumer information by selling personal data, “typically consisting of consumers’ identities, habits, needs, and/or preferences“ (p. 335). This data can be sold, for instance, directly to marketing companies, which again use it for targeted advertising. Given these recent changes, future research needs to investigate this challenging environment as many parameters of the fundamental findings of two-sided media markets need to be adjusted. Reconsidering existing business models of traditional media markets by revising the optimal price structure and thus the trade-off between different revenue steams by integrating the specific characteristics of new media markets is of major importance. However, considering the three revenue streams introduced by Lambrecht et al. (2014) in the context of new media markets, further questions arise. Regarding the reliance on content models, research has to assess the question about how much content should be provided for free and how much to charge for the paid content. For business models aiming to sell information, what prices to charge on each side is a difficult question. Last but not least, for advertising financing, the questions raised in traditional media markets, such as the impact of consumers utility or disutility and the impact of advertising itself on concentration, diversity of content and media bias, are becoming even more complex. Hence, many questions regarding two-sided media markets remain unresolved. However, understanding the fundamental characteristics of two-sided markets “opens a new avenue of research for media economists” (Gabszewicz, Resende and Sonnac 2015, p. 27). 26 Tables Table 1: Two-Sided Market Examples (Parker and Van Alstyne 2005, p. 1495) 27 Figures Figure 1: Interdependence in Two-sided Markets (self-provided) Adapted to the Credit Card Market from “Das Konzept der zweiseitigen Märkte am Beispiel von Zeitungsmonopolen,” (Dewenter 2006, p. 3) 28 Figure 2: Singlehoming, Competitive Bottleneck and Multihoming (self-provided) Adapted from „Optimale nichtlineare Preise für zweiseitige Märkte“ (Hagemeister 2009, p. 70) Singlehoming: Competitive Bottleneck: Multihoming: Appendix: Literature Review Tables Author/s (Year) Anderson and Coate (2005) Title Journal/Source Research Focus Market Review of provision of Economic broadcasting: A Studies welfare analysis Market of commercial television broadcasting; Two competing broadcasting firms Analyzes whether programming and advertising levels in the commercial television market are above or below what would be socially optimal Assumptions: no competition in advertising market, only for viewers; single homing audience, multi homing advertisers; advertising is a nuisance for the audience in the commercial broadcasting market; advertisers exert negative externalities onto the audience Main Findings Finds that concentration in the broadcasting industry may increase advertising levels or reduce programming, but this may be socially desirable Relevancy +++ Advertising levels in equilibrium can either be below or above the socially optimal one, dependent on the nuisance parameter of advertising, the substitutability of contents, benefits that advertisers expect from contacting consumers In the equilibrium, the number of programmes may be below or above what would be socially optimal 29 Author/s (Year) Anderson and Gabszewicz (2006) Title The Media and Advertising: A Tale of Two-Sided Markets. Journal/Source Research Focus Main Findings Handbook of Broadcasting industry The type and range of media content the Economics (television and radio) provided by media firms are determined of Art and by the advertisers’ willingness to pay;; Culture media firms do not consider the tastes of Examines the impact that the audience advertisers’ demand has on media markets Television programs are targeted to those demographics where the highest profits Fundamental can be realized, leading to media bias characteristics of two-sided media markets Using subscription pricing may help to cater to the taste of minorities Relevancy +++ If advertising demand is weak, program diversity is high because broadcasters try to avoid competition for subscription prices If advertising demand is high, competition for viewers leads to minimum diversity of content/programmes 30 Author/s (Year) Bagwell (2007) Title The Economic Analysis of Advertising Journal/Source Research Focus Handbook of Discusses and summarizes Industrial recent work on media Organization markets concerning advertising Explores and shows different opinions regarding the direction (positive or negative) of indirect network externalities of advertisers on the audience in different media markets Author/s (Year) Dewenter (2003) Title The Economics of Media Markets Journal/Source Research Focus University FAF Literature Review on Economics characteristics of media Discussion markets, especially price Paper, No. 10 setting Main Findings Different views on advertising: informative, complementary and persuasive Relevancy ++ Whether the audiences regards advertising as a nuisance depends on from media market to media market Main Findings Media markets are highly concentrated because of high barriers to entry such as large economies of scale and high fixed costs; consequently they are often regulated Relevancy + 31 Author/s (Year) Dewenter (2006) Title Das Konzept der zweiseitigen Märkte am Beispiel von Zeitungsmonopolen Journal/Source Working Paper No. 53, HelmutSchmidtUniversität Hamburg Research Focus Discusses pricing aspects for the newspaper market in light of the theory on two-sided markets Main Findings Prices for advertising and content are lower, the stronger the indirect network externalities are on the respective market side Relevancy ++ The market side where the stronger indirect network externalities arise is subsidized by the other market side Prices below marginal costs are possible on the subsidized market side, as profit is made on the other market side 32 Author/s (Year) Dewenter (2011) Title Journal/Source Research Focus Der Mediensektor zwischen Wettbewerb und Regulierung: Aktueller und zukünftiger (De-) Regulierungsbedarf Gute Regeln oder Wirtschaftslenkung Vol. 333 Examines the question whether the media sector in Europe should be de/regulated concerning the theory of two-sided markets Discusses the impact of concentration in media markets on the diversity of media content Especially focuses on the broadcasting industry Main Findings Summarizes different opinions in the literature and concludes a positive impact of competition in media markets on the diversity of media content Relevancy ++ It is not the audiences’ willingness to pay what determines the programmes/media content offered but advertisers’ willingness to pay Regulating public broadcasters may help to solve concerns about content diversity, but other markets factors needs to be considered as well 33 Author/s (Year) Dolan (2000) Title Journal/Source Research Focus Integrated Harvard Marketing Business School Communication Note 9-599-087 s Discusses different marketing communication approaches: Media, Direct Response, Consumer, Trade and Personal Selling Evaluates criteria for an effective Integrated Marketing Communication Main Findings Media advertising is used to set a foundation for a purchase by impacting consumers’ knowledge, behavior and attitude Relevancy + Budget for media advertising is spread across various media and overall marketing budget across various communication vehicles Companies communication strategy should not only rely on advertising in media, but also e.g. sales promotion (due to pressure for short-term sales) Author/s (Year) Einstein (2004) Title Journal/Source Research Focus Broadcast The Journal of Network Media Television, Economics 1955-2003: The Pursuit of Advertising and the Decline of Diversity Empirical research on the diversity of the major television channels (ABS, CBS and NBC) in the United Stated between 1955 and 2003 Main Findings Diversity of content declined steadily over the years Relevancy ++ The introduction of advertising as a revenue source for broadcasters dictated catering to a mass audience 34 Author/s (Year) Ellman and Germano (2009) Title Journal/Source Research Focus What do the papers sell? A model of advertising and media bias Economic Journal Examines for the newspaper market the impact of advertisers on the accuracy of media content Main Findings Newspaper provide accurate news if not financed by advertising revenues Relevancy +++ Monopoly underreports on all topics sensitive to advertisers High competitive intensity leads to maximum accuracy of media content/news If advertisers are able to commit to withdraw advertising, newspaper will underreport on topics sensitive to advertisers 35 Author/s (Year) Furhoff, Lars (1973) Title Journal/Source Research Focus Some Reflections on Newspaper Concentration Scandinavian Economic History Review Main Findings Concentration tendencies and elimination of minor media firms in media markets High concentration level in newspaper and media markets, in general, can be explained with the “theory of the circulation spiral” Focus on newspaper market in Sweden Concentration is direct consequence of interdependent demand in media markets between audience and advertisers Relevancy +++ Having a larger audience generates more advertising revenue; those can be spent again by the newspaper to attain a higher quality, which makes it more attractive to the audience compared to the newspapers of competitors This becomes a “virtuous circle” between advertisers and audience because economically weaker newspaper are evicted from the market as they are not able to match the quality 36 Author/s (Year) Gabszewic, Laussel and Sonnac (2001) Title Journal/Source Research Focus Press advertising and the ascent of the “Pensée Unique“ European Economic Review Focus on political content presented by the press industry when financed with advertising revenues Implications of advertisers’ demand on the diversity of political media content , Main Findings Newspaper provide similar political content and “sell tasteless political messages” because they have to sell a large audience to the advertisers; leading to “la pensée unique” Relevancy ++ Newspapers only differentiate content if readers highly value differentiated political content and if the market for advertising is relatively limited 37 Author/s (Year) Gabszewic, Laussel and Sonnac (2004) Author/s (Year) Gabszewic, Laussel, Sonnac (2006) Title Journal/Source Research Focus Programming and advertising competition in the broadcasting industry Journal of Economics and Management Strategy Competition between two private television broadcasters financed by advertising and providing programs for free to the viewers Title Journal/Source Research Focus Competition in the media and advertising markets The Manchester School Diversity of media content; explicitly taking into account the interdependence between advertising and audience market Main Findings Television channels have an incentive to differentiate programmes to some extent when advertising is seen as a nuisance by the audience Relevancy +++ Reason: Viewers that dislike advertising watch programmes with low levels of commercials; leading to competition between channels that try to capture shares of rivals’ audience by varying the amount of advertising; as competition is more intense when channels are minimally differentiated, they, at least to some extent, differentiate programmes Main Findings Media market structure and media content are depended on advertisers Relevancy + 38 Author/s (Year) Gabszewicz, Garella, Sonnac (2007) Title Journal/Source Research Focus Newspapers’ market shares and the theory of the circulation spiral Information Economics and Policy Dynamic model of the “circulation spiral” by Furhoff; two competing newspaper Focus on concentration level in newspaper market financed by advertising revenues Main Findings According to theory of circulation spiral: the newspaper with more advertising becomes more appealing, because (1) readers like advertising or (2) newspaper invests advertising revenue to improve quality; through the increased readership, more advertisers are attracted etc. Relevancy +++ Weaker newspaper with narrower audience cannot match the quality standards and becomes eliminated; leading to concentration Other conditions are necessary to evaluate to find whether the weaker newspaper is eliminated when the circulation spiral arises; conditions: advertising in the utility function of readers and size of minority readership 39 Author/s (Year) Gabszewicz, Resende and Sonnac (2015) Title Journal/Source Research Focus Media as multisided platforms Handbook on the economics of the media General characteristics of media markets seen as two-/multi-sided platforms Distinguishes between traditional media (television, newspaper, radio) and “new media”(based on the Internet) Main Findings Relevancy Summarizes main findings on two-sided +++ media markets: existence of network externalities; disagreement whether advertising is a nuisance for the audience; asymmetric price structure; challenges media markets face when facing the trade-off between different revenue streams (revenue from the audience, advertisers or elsewhere) Different business models for mixed revenues streams (advertising revenue and subscription) available: e.g. “freemium” Existence of the Internet makes network externalities more complex, as more participants become involved; media markets evolve from two-sided to multi-sided markets; new business models arise because of the convergence of the media outlets to one single medium 40 Author/s (Year) Gal-Or and Dukes (2003) Title Journal/Source Minimum Differentiation in Commercial Media Markets Journal of Economics and Management Strategy Research Focus Programming duplication in the American commercial media market Main Findings When information from advertising is substracted, advertising is seen as a nuisance by the audience; advertisers exert a negative network externality on the audience Relevancy ++ Nuisance parameter measures “the extent to which consumers dislike the interruptions caused by commercials“ Television stations can charge higher advertising revenues when minimally differentiating their content 41 Author/s (Year) Godes, Ofek and Sarvary (2008) Title Journal/Source Content vs. Advertising: The Impact of Competition on Media Firm Strategy Marketing Science Research Focus Impact of competition on media firm decisions, especially regarding the trade-off between raising revenues from content or advertising Main Findings Assumption of declining prices due to competition does not hold in two-sided media markets Differentiates between no competition, competition within the same media and across two different media outlets No competition: If disutility consumers endure from advertising is moderate, general observations for pricing in twosided markets can be applied; if disutility of advertising is high, media platforms are forced to either lower prices for content or reduce amount of advertising to avoid a decline in demand Monopoly versus Duopoly; do not study more competitive market structures Within-medium competition: media firms competing in a duopoly may set higher content prices than a monopolist media firm Relevancy +++ Across media: greater complementarity may result in higher content prices charged in the more competitive medium 42 Author/s (Year) Halbheer, Stahl, Koenigsberg, Lehman (2014) Title Journal/Source Choosing a digital content strategy: How much should be free? International Journal of Research in Marketing Research Focus Comparison between paid content and free content strategies in media markets Focus on digital content Optimal size of sample and price of paid content Main Findings Relevancy ++ Publishers have three choices: “free content strategy”,”paid content strategy” or “sampling strategy” If advertising effectiveness is high, media platforms shall offer content completely for free Hybrid sampling strategies: Consumer selected sampling and “freemium” Trend towards mixed revenues streams (subscription and advertising) and away from solely relying on advertising revenues Sampling also serves for disclosing content quality from the free content; thus consumers prior expectations are affected Offering free samples and relying on advertising revenue can be optimal, even when sampling decreases „prior quality expectations and content demand“; In contrast, if advertising effectiveness is low and content quality high, it may be better to not offer free samples 43 Author/s (Year) Kaiser, Wright (2006) Title Journal/Source Price structure in two-sided markets: Evidence from the magazine industry International Journal of Industrial Organization Research Focus German magazine market during the period of 19722003; focus on pricing in two-sided media markets Main Findings Magazines make all their money from advertisers while readers are subsidized Relevancy + Audience positively values advertising in magazines Increased demand on the audience side raises advertising prices; Increased demand on advertising side reduces content prices 44 Author/s (Year) Kind, Nilssen, Sorgard (2009) Title Journal/Source Business Models for Media Firms: Does Competition Matter for How They Raise Revenue? Marketing Science Research Focus Studies the television market; looks at one media industry in isolation Studies how competitive pressure impacts media firms’ trade- off between raising money from advertisers or audience Two competitive forces: content substitutability and number of media firms present in industry Main Findings Relevancy Increased competitive pressure due to: +++ Higher content substitutability: Leads to lower revenues from the audience; media platform becomes reliant on revenues from advertising Higher number of media platforms present in the industry: Leads to lower revenues from advertising 45 Author/s (Year) Lambrecht, Goldfarb, Bonatti, Ghose, Goldstein, Lewis, Rao, Sahni, Yao (2014) Title Journal/Source How do firms make money selling digital goods online? Marketing Letters Research Focus Revenue models for online firms, providing digital goods/content online Discusses combining different revenue streams Main Findings Relevancy Sources of revenues can be information, +++ content or advertising; in return consumers can offer information, money or time Trade-off between revenues streams (information, content and advertising) because increasing one (e.g. subscription), usually decreases another (e.g. advertising) 46 Author/s (Year) Peitz and Valletti (2008) Title Journal/Source Content and advertising in the media: Pay-tv versus free-to-air tv International Journal of Industrial Organization Research Focus Diversity of media content Comparison Pay-TV versus free-to-air TV (advertising financed TV) (TV: television) Main Findings Trade-off between financing TV with subscription or advertising revenues depends on viewers’ attitude towards advertising and intensity of competition Relevancy ++ The smaller the nuisance parameter (the disutility of advertising) the less content becomes differentiated, as more TV channels advertise Advertising-financed TV (free-to-air TV) provides less diversity of contents, pay-TV maximally differentiates content Author/s (Year) Resende (2008) Title Journal/Source The Economic Journal of Media Advantage of Economics Being the “Voice of the Majority” Research Focus Focuses on a duopolistic newspaper industry Assess the question whether indirect network externalities of advertisers on the audience are negative or positive Main Findings Explains that indirect network externalities in the newspaper market are positive on both market sides Relevancy ++ Reasons that advertising in newspaper is easy to skip and most of the time informative 47 Author/s (Year) Rysman (2004) Title Journal/Source Competition Journal of between Economic networks: A Perspectives study of the market for yellow pages Research Focus Empirically estimates network effects for Yellow Pages directories Main Findings Finds existence of positive indirect network externality of advertisers on audience/readers for Yellow Pages directories Relevancy ++ Negative parameter for nuisance of advertising in the market of Yellow Pages Reason: Consumers value the advertisements of directories for information Author/s (Year) Sonnac (2000) Title Journal/Source Readers’ Attitudes Toward Press Advertising: Are They Ad-Lovers or Ad-Averse? Journal of media economics Research Focus Empirically assess the attitude of readers towards press advertising Examines the implications of ad-averse readers on the newspaper price and circulation as well as advertising price and volume for a monopoly newspaper firm Main Findings Finds that attitudes towards press advertising are country specific Relevancy ++ Reasons that attitudes towards advertising are rooted in cultural habits; Americans are more ad-lovers, whereas Europeans are more ad-averse Obtains same results as in the theory of the “circulation spiral” by Furhoff with ad-loving readers 48 Author/s (Year) Steiner (1952) Title Journal/Source Program patterns and preferences, and the workability of competition in radio broadcasting Quarterly Journal of Economics Research Focus Radio broadcasting industry in the US Impact of competition on the variety of media content Contrasts impact in monopoly to impact in more competitive markets Main Findings Monopolist has a greater incentive to provide more variety in media content, because the monopolist does not duplicate a radio show when he is not able to reach additional customers, but broadcasts another radio show with different content to reach the whole audience market Relevancy +++ Broadcasters in a competitive market duplicate radio show content because they want to maximize audience in oder to maximize profits Conclusion: competition is harmful for the variety of media content in the radio broadcasting industry 49 50 References Anderson, Simon P. 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In contrast, private broadcasters are not limited by this restriction. Furthermore, all German broadcasters, whether public or private, are restricted to a maximum of twelve minutes of advertising per hour (§ 45 Abs. 1 Rundfunkstaatsvertrag). 55 Affidavit I hereby declare that I have developed and written the enclosed bachelor thesis entirely on my own and have not used outside sources without declaration in the text. Any concepts or quotations attributable to outside sources are clearly cited as such. This bachelor thesis has not been submitted in the same or substantially similar version, not even in part, to any other authority for grading and has not been published elsewhere. I am aware of the fact that a misstatement may have serious legal consequences. Mannheim, June 15, 2015 _____________________ Isabel Rath
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