Nazareth’s Starfish Email Templates
The following email templates are provided as a quick reference for instructors.
Instructors may refer to these templates to review the email notifications sent to
students when different flags are raised.
Academic Concern: Immediate Response – Fac/Staff
From: [email protected]
ReplyTo: [email protected]
Subject: Academic Concern – Immediate Attention Required
Dear Academic Advisor:
Your advisee, <<STUDENT NAME>>, has received an Academic Concern flag in Starfish
that requires an immediate response. Here are the comments that have been entered
regarding this flag:
<<RAISER’S COMMENTS>>
Please contact your advisee to help him/her resolve the situation. If you need
assistance, feel free to contact me or my staff. Once you have been in touch with your
advisee and the concern has been taken care of, please log in to Starfish to clear the
active flag and indicate notes, as appropriate.
Please know that you are a vital piece of the College’s comprehensive student support
program and your efforts are critical to student success at Nazareth.
Sincerely,
Linda Searing, Director of Academic Advisement
(585)389-2871, [email protected]
Academic Concern: Immediate Response – Student
From: [email protected]
ReplyTo: [email protected]
Subject: Academic Concern – Immediate Attention Required
Dear <<STUDENT FIRST NAME>>:
To promote student success the college is utilizing the Starfish Early Alert system to
reach out to students when a problem (or potential problem) is noted. An Academic
Concern flag has been raised for you that requires immediate attention. Please contact
your academic advisor as soon as possible to discuss your situation and develop a plan
of action to resolve the situation. If you are unable to reach your advisor, please contact
me in the Academic Advisement Center (Smyth 2).
Sincerely,
Linda Searing, Director of Academic Advisement
(585)389-2871, [email protected]
Attending a Different Section
From: [email protected]
ReplyTo: [email protected]
Subject: Attending a Different Section of <<COURSE NAME>>
Dear <<STUDENT FIRST NAME>>:
To promote student success the college is utilizing the Starfish Early Alert system to
reach out to students when a problem (or potential problem) is noted. You have
received an Attending a Different Section Flag for <<COURSE NAME>>. This means that
your instructor reported that you are attending a different course section than the one
for which you are registered. We will change your registration to reflect the section
reported by your instructor. Please check ‘My Class Schedule’ on NazNet to ensure the
correct schedule is reflected.
If you have any questions or concerns about this, please contact my office.
Sincerely,
Alison Teeter, Registrar
(585)389-2800, [email protected]
Course Progress Concern
From: [email protected]
ReplyTo: [email protected]
Subject: Course Progress Concern in <<COURSE NAME>>
Dear <<STUDENT FIRST NAME>>:
To promote student success the college is utilizing the Starfish Early Alert system to
reach out to students when a problem (or potential problem) is noted. You have
received a Course Progress Concern Flag for <<COURSE NAME>>. This means that your
instructor is concerned about how you are performing in this course to date. We
recommend that you discuss this with your instructor to see what you can do to
improve your grades. You may also want to discuss the situation with your academic
advisor.
In addition, Nazareth offers a variety of learning support options to our students. If you
are struggling, now is the time to get the help you need. Contact the Center for Student
Success at (585)389-2885 or [email protected] to find out more about learning support
resources.
If you have questions regarding support for students with disabilities, contact the Office
for Students with Disabilities (http://www.naz.edu/student-disabilities) at (585)3892875.
Sincerely,
Academic Advisement Center Staff
(585)389-2871, [email protected]
Excessive Absences
From: [email protected]
ReplyTo: [email protected]
Subject: Excessive Absences in <<COURSE NAME>>
Dear <<STUDENT FIRST NAME>>:
To promote student success the college is utilizing the Starfish Early Alert system to reach out to
students when a problem (or potential problem) is noted. You have received an Excessive
Absences Flag for <<COURSE NAME>>. This means that your instructor is concerned about your
attendance in class. Class attendance is a key component to academic success, and depending
on your instructor’s attendance policy, poor attendance can negatively impact your course
grade. We recommend that you discuss this with your instructor to see what you might be able
to do to improve your situation. If your instructor recommends that you drop the class, you will
need to submit a Drop/Add form with instructor’s and advisor’s signatures to the Registrar’s
Office by the published drop deadline.
If there is something going on that is affecting your ability to attend classes, you are encouraged
to contact the Center for Student Success at (585)389-2885 or [email protected] to discuss options
and develop a plan of action.
In addition, Nazareth offers a variety of learning support options to our students. If you are
struggling, now is the time to get the help you need.
Some learning support options include:
Faculty Office Hours
Drop-In Tutoring
Individual Tutoring
Academic Support Centers (Math Center – PH202, Logic Lab - GAC463, Writing Center GAC61B, Language Lab – GAC421)
Learning Support Drop-In (study skills, time management, etc.)
For information about these and other learning support options, visit the Center for Student
Success (http://www.naz.edu/center-for-student-success/learning-to-learn) website. If you
have questions regarding support for students with disabilities, visit the Office for Students with
Disabilities (http://www.naz.edu/student-disabilities) website.
Sincerely,
Academic Advisement Center Staff
(585)389-2871, [email protected]
Lack of Class Engagement
From: [email protected]
ReplyTo: [email protected]
Subject: Lack of Class Engagement in <<COURSE NAME>>
Dear <<STUDENT FIRST NAME>>:
To promote student success the college is utilizing the Starfish Early Alert system to
reach out to students when a problem (or potential problem) is noted. You have
received a Lack of Class Engagement Flag for <<COURSE NAME>>. Your instructor may
have raised this flag for a variety of reasons such as lack of class participation, tardiness,
tiredness/sleeping in class, incomplete homework, etc. We recommend that you
discuss this with your instructor to learn more about his/her specific concerns.
If there is something going on that is preventing you from fully engaging in your classes
at Nazareth, you are encouraged to contact the Center for Student Success at (585)3892885 or [email protected] to discuss options and develop a plan of action.
In addition, Nazareth offers a variety of learning support options to our students. If you
are struggling, now is the time to get the help you need.
Some learning support options include:
Faculty Office Hours
Drop-In Tutoring
Individual Tutoring
Academic Support Centers (Math Center – PH202, Logic Lab - GAC463, Writing
Center - GAC61B, Language Lab – GAC421)
Learning Support Drop-In (study skills, time management, etc.)
For information about these and other learning support options, visit the Center for
Student Success (http://www.naz.edu/center-for-student-success/learning-to-learn)
website. If you have questions regarding support for students with disabilities, visit the
Office for Students with Disabilities (http://www.naz.edu/student-disabilities) website.
Sincerely,
Academic Advisement Center Staff
(585)389-2871, [email protected]
Low or Failing Grades
From: [email protected]
ReplyTo: [email protected]
Subject: Low or Failing Grades in <<COURSE NAME>>
Dear <<STUDENT FIRST NAME>>:
To promote student success the college is utilizing the Starfish Early Alert system to
reach out to students when a problem (or potential problem) is noted. You have
received a Low or Failing Grades Flag for <<COURSE NAME>>. This means that your
instructor is concerned about your grades on assignments and/or exams and quizzes.
We recommend that you discuss this with your instructor to see what you can do to
improve your grades. You may also want to discuss the situation with your academic
advisor.
In addition, Nazareth offers a variety of learning support options to our students. It is
important to utilize these resources as soon as you have any questions or concerns
about course content or study skills. If you are struggling, now is the time to get the help
you need.
Some learning support options include:
Faculty Office Hours
Drop-In Tutoring
Individual Tutoring
Academic Support Centers (Math Center – PH202, Logic Lab - GAC463, Writing
Center - GAC61B, Language Lab – GAC421)
Learning Support Drop-In (study skills, time management, etc.)
For information about these and other learning support options, visit the Center for
Student Success (http://www.naz.edu/center-for-student-success/learning-to-learn)
website. If you have questions regarding support for students with disabilities, visit the
Office for Students with Disabilities (http://www.naz.edu/student-disabilities) website.
Sincerely,
Academic Advisement Center Staff
(585)389-2871, [email protected]
Missing Work
From: [email protected]
ReplyTo: [email protected]
Subject: Missing Work in <<COURSE NAME>>
Dear <<STUDENT FIRST NAME>>:
To promote student success the college is utilizing the Starfish Early Alert system to
reach out to students when a problem (or potential problem) is noted. You have
received a Missing Work Flag for <<COURSE NAME>>. This means that your instructor is
concerned because you have not completed required work for the course. We
recommend that you discuss this with your instructor to see what you might be able to
do to improve the situation.
Nazareth offers a variety of learning support options to our students. It is important to
utilize these resources as soon as you have any questions or concerns about course
content or study skills. If you are struggling, now is the time to get the help you need.
Some learning support options include:
Faculty Office Hours
Drop-In Tutoring
Individual Tutoring
Academic Support Centers (Math Center – PH202, Logic Lab - GAC463, Writing
Center - GAC61B, Language Lab – GAC421)
Learning Support Drop-In (study skills, time management, etc.)
For information about these and other learning support options, visit the Center for
Student Success (http://www.naz.edu/center-for-student-success/learning-to-learn)
website. If you have questions regarding support for students with disabilities, visit the
Office for Students with Disabilities (http://www.naz.edu/student-disabilities) website.
Sincerely,
Academic Advisement Center Staff
(585)389-2871, [email protected]
Never Attended
From: [email protected]
ReplyTo: [email protected]
Subject: Never Attended <<COURSE NAME>>
Dear <<STUDENT FIRST NAME>>:
To promote student success the college is utilizing the Starfish Early Alert system to
reach out to students when a problem (or potential problem) is noted. You have
received a Never Attended Flag for <<COURSE NAME>>. This means that your instructor
reported that you have never attended this class. If you do not intend to complete this
course you should drop the course by submitting a Drop/Add Form with the instructor’s
and advisor’s signatures to the Registrar’s Office by the published drop deadline
(http://www.naz.edu/registrar/academic-calendar), which will result in a “W” grade.
Failure to attend or drop the course will result in a failing grade for the course.
If you need assistance with this process, please contact my office. We are happy to help
you.
Sincerely,
Alison Teeter, Registrar
(585)389-2800, [email protected]
Stopped Attending
From: [email protected]
ReplyTo: [email protected]
Subject: Stopped Attending <<COURSE NAME>>
Dear <<STUDENT FIRST NAME>>:
To promote student success the college is utilizing the Starfish Early Alert system to
reach out to students when a problem (or potential problem) is noted. You have
received a Stopped Attending Flag for <<COURSE NAME>>. This means that your
instructor is concerned because you are no longer attending this class. If you intend to
drop the course, please submit a Drop/Add Form with the instructor’s and advisor’s
signatures to the Registrar’s Office by the published drop deadline
(http://www.naz.edu/registrar/academic-calendar), which will result in a “W” grade. If
you do not intend to drop the course, you should contact your instructor and advisor
immediately to discuss the situation.
If there is something going on that is affecting your ability to attend classes, you are
encouraged to contact the Center for Student Success at (585)389-2885 or [email protected]
to discuss options and develop a plan of action.
Sincerely,
Alison Teeter, Registrar
(585)389-2800, [email protected]
6 Flag Warning – Fac/Staff
From: [email protected]
ReplyTo: [email protected]
Subject: 6 Flag Warning
Dear Academic Advisor:
Your advisee, <<STUDENT NAME>>, has six or more active flags in Starfish. This means
that there are significant issues affecting his/her success. Our comprehensive student
success plan calls for intervention by both the student support offices and faculty
advisors. Without immediate intervention, this student is unlikely to be academically
successful.
Whether your initial outreach to your advisee is in person, by phone or by email, it is
important to communicate your concern for the student’s success and the need to
schedule a time to meet with you to discuss the issues s/he is facing. This type of
personal contact is critically important and one of the reasons why students choose to
attend Nazareth College.
Before your meeting, take time to review flags and flag comments in Starfish so you
have a complete picture of what has been reported. These are located under the
Tracking tab. Click on the + symbol if it is there, as it will provide more details. Please
be careful with sensitive information that may have been conveyed by others, especially
on flags the students cannot see, such as behavioral/social concerns. This information
should be taken into consideration but not directly revealed to the student.
When meeting with the student, you may want to discuss strategies the student can
use to develop a plan to help himself/herself or refer him/her to other students support
services such as the Center for Student Success, Office for Students with Disabilities or
Student Wellness Center. Once you have met with your advisee, please log in to Starfish
to clear the active flags and indicate notes, as appropriate.
Please know that you are a vital piece of the College’s comprehensive student support
program and your efforts are critical to student success at Nazareth.
Sincerely,
Linda Searing, Director of Academic Advisement
(585)389-2871, [email protected]
6 Flag Warning – Student
From: [email protected]
ReplyTo: css.naz.edu
Subject: 6 Flag Warning
Dear <<STUDENT FIRST NAME>>:
To promote student success the college is utilizing the Starfish Early Alert system to
reach out to students when a problem (or potential problem) is noted. At least six flags
have been raised for you in Starfish. This means that you are likely to be facing
significant issues that are affecting your college success. We understand that
sometimes life gets in the way and can be overwhelming. We believe that you can be
successful at Nazareth and want to assist you in reaching your goal of graduation.
Please meet with your academic advisor as soon as possible to discuss your situation
and develop a plan of action. If you are unable to reach your advisor, please contact the
Center for Student Success at (585)389-2885 or [email protected].
Sincerely,
Marrlee Burgess
Director of Center for Student Success
(585)389-2885, [email protected]