MOH Information Paper: 2006/ 014 INTERMEDIATE AND LONG-TERM CARE IN SINGAPORE By Integrated Health Services Division and Healthcare Finance Division ABSTRACT This paper outlines the different types of intermediate and long-term care (ILTC) residential facilities in Singapore, and provides information on the bed situation and charges in these facilities. This would allow Singaporeans to make more informed decisions on where to seek care when they require it. It would also provide the ILTC industry with comparative benchmarks and clearer market signals so as to facilitate the provision of services to meet the needs of Singaporeans. INTRODUCTION 2 Singapore has an ageing population. It is projected that the number of residents aged 65 years or older will increase threefold from the current 300,000 to 900,000 by 2030. 3 The majority of older people lead healthy and independent lives. However, there are some who require skilled nursing or rehabilitation services after they are discharged from acute hospitals. Residential ILTC facilities serve this need. Homebased and community-based services such as home nursing and day rehabilitation centres are also part of ILTC services. These services help the older person to agein-place in his home for as long as appropriate. ILTC RESIDENTIAL FACILITIES 4 There are three different types of residential ILTC facilities available – Community Hospitals, Chronic Sick Hospitals and Nursing Homes for the Elderly. These facilities are either managed privately or by Voluntary Welfare Organisations (VWOs). MOH provides subsidies to needy persons who require ILTC services at these facilities. To ensure that subsidies benefit those who require it most, all persons who wish to receive MOH subsidies have to undergo means testing1. 1 There are currently three levels of subsidy - 75%, 50% or 25%. The subsidy will be paid directly to the ILTC providers, and this amount will be reflected in the patients’ bills. Community Hospitals 5 Community Hospitals are intermediate care facilities. They cater to patients who are fit for discharge from acute hospitals but require inpatient convalescent and rehabilitative care. Chronic Sick Hospitals 6 Chronic Sick Hospitals provide skilled nursing and medical care on a longterm basis to older persons with advanced, complicated medical conditions. Nursing Homes for the Elderly 7 Nursing Homes for the Elderly provide long-term skilled nursing care for older persons. These older persons do not have families or caregivers to look after them at home, or the caregiver is unable to provide the level of nursing care required. 8 Table 1 below provides a breakdown of VWO and private sector Nursing Homes and the numbers receiving MOH subsidies. Table 1: Number of Nursing Homes by Operator and MOH Subsidy Status No. of nursing homes Total number of Nursing Home Operator receiving MOH subsidies / nursing homes MOH portable subsidies VWO Nursing Homes 28 23 Private Nursing Homes 31 8 a. VWO Nursing Homes receiving MOH subsidies Patients who meet the means test criteria are referred by Integrated Care Services2 (ICS) to VWO Nursing Homes which receive MOH subsidies. The VWOs provide additional support if the patient requires further financial and social assistance. b. VWO Nursing Homes that do not receive MOH subsidies Some VWO-operated Nursing Homes are self-funded through their own fundraising and do not receive MOH subsidies. Although patients here are not subsidised by MOH, these VWOs are able to provide the necessary financial and social assistance to patients who are unable to afford the Nursing Home fees. c. Private Nursing Homes which are under MOH portable subsidy scheme Since April 2003, MOH has extended subsidies to patients who meet the means test criteria and are admitted to accredited Private Nursing Homes. These homes have set aside a certain proportion of their beds for patients who are eligible for MOH subsidies and referred by ICS. This allows for greater private sector participation in the provision of MOH-subsidised care. d. Private Nursing Homes which are not under the MOH portable subsidy scheme These are Private Nursing Homes, which cater to full-paying patients. 2 Integrated Care Services (ICS) is the coordinating agency which facilitates referrals to Nursing Homes receiving subsidies from MOH. 2 9 A summary of the characteristics of the various residential ILTC services are summarised in Table 2 below: Table 2: Characteristics of ILTC Institutions Placement by Long-term care Type of ILTC Institution (> 1 month) ICS Institutions receiving MOH subsidies Community Hospital Chronic Sick Hospital VWO Nursing Home Private Nursing Home (under portable subsidies scheme) Institutions that do not receive MOH subsidies Chronic Sick Hospital VWO Nursing Home Private Nursing Home Additional financial aid by ILTC institution Medisave Claimable ILTC BED SITUATION 10 Table 3 below shows the number of licensed beds and residents in the various residential ILTC institutions: Table 3: Bed Situation in ILTC institutions Type of ILTC Institution Community Hospitals Chronic Sick Hospitals* VWO Nursing Homes (receiving MOH subsidies) VWO Nursing Homes (without MOH subsidies) Private Nursing Homes (receiving MOH portable subsidies) Private Nursing Homes Number 4 5 23 5 Licensed Beds 663 474 4245 867 Residents 476 378 3994 748 8 1518 947 23 1764 1233 * Inclusive of the VWO which is not receiving MOH subsidies. 11 Annexes A, B and C provide detailed information on the bed situation at each of the various institutions. ILTC CHARGES 12 The following section features a comparison of charges for ILTC institutions3. To ensure a ‘like-for-like’ comparison, the charges compared are for nonsubsidised patients in VWO and private sector establishments. Patients who are subsidised (either by MOH and/or VWOs) can expect to pay significantly less than the charges tabulated. Community Hospitals and Chronic Sick Hospitals 3 The charges were obtained through a survey of ILTC institutions. Institutions that are not featured did not respond to the survey. 3 13 Annexes D and E provide a comparison of the following charges for nonsubsidised patients at Community Hospitals and Chronic Sick Hospitals: a) Ward Charges b) Treatment Fees c) Average Bill4 d) Refundable Deposit e) Administrative Charges 14 Charges vary not only across different institutions, but also for different bedtypes within individual institutions. There is also a tendency for charges to be higher for the more private bed-types. II. Nursing Homes for the Elderly 15 Annex F provides a comparison of the following charges for non-subsidised patients at Nursing Homes: a) Ward Charges b) Deposits c) Administrative Charges 16 Unlike Community Hospitals and Chronic Sick Hospitals, charges for Nursing Homes vary not only according to bed type, but also according to patients’ nursing care 'Category' (i.e. Categories I-IV). The nursing care category provides an indicator of the skilled nursing care required by individual patients, with Category IV needing the most care, and Category I, the least care. 17 In addition, the items included under ‘Ward Charges’ vary from institution to institution. Annex G features a comparison of items included under Ward Charges for each institution. FUTURE PLANS FOR RESIDENTIAL ILTC FACILITIES 18 An additional 124 Community Hospital beds will be available when the new Ren Ci Community Hospital is ready in 2008. 19 The private sector has the flexibility to develop ILTC services based on their assessment of the market demand. Two new stand-alone and purpose-built Private Nursing Homes are in their construction stages. They will add more than 500 extra Private Nursing Home beds when completed. REGULAR UPDATES 20 ILTC services will continue to evolve in response to the changing needs of Singaporeans. MOH will regularly update the information on the ILTC bed situation 4 Average Bill is inclusive of Ward Charges and Treatment Fees. 4 and charges to ensure that patients and the industry will be able to continue to benefit from this information. NB: Please refer to MOH website for latest version 5 Annex A Information on Community Hospitals (as at 30 Sep 06) Name 1 2 3 4 ANG MO KIO - THYE HUA KWAN HOSPITAL LTD BRIGHT VISION HOSPITAL ST ANDREW’S COMMUNITY HOSPITAL ST LUKE'S HOSPITAL LTD* Number of Licensed Beds 201 100 200 162 Number of Patients 179 50 123 124 *Footnotes • St. Luke's Hospital Ltd closed 8 beds for upgrading work. 6 Annex B Information on Chronic Sick Hospitals (as at 30 Sep 06) Name 1 2 3 4 5 BRIGHT VISION HOSPITAL KWONG WAI SHIU HOSPITAL AND NURSING HOME (KWSH)* REN CI HOSPITAL & MEDICARE CENTRE (JALAN TAN TOCK SENG) REN CI HOSPITAL & MEDICARE CENTRE (HOUGANG) ST LUKE'S HOSPITAL LTD* Number of Licensed Beds 82 50 Number of Patients 56 11 150 140 174 162 18 9 *Footnotes • Kwong Wai Shiu Hospital and Nursing Home o Does not receive MOH subsidies o Uses 50 beds flexibly as community hospital, chronic sick hospital and hospice beds • St Luke's Hospital Ltd closed 3 beds due to upgrading work. 7 Annex C -1 Information on VWO Nursing Homes Receiving MOH Subsidies (as at 4 Sep 2006) Number of Number of Name Residents Licensed Beds 1 ALL SAINTS HOME (TAMPINES) 179 175 2 APEX HARMONY LODGE 210 207 3 ASSISI HOME & HOSPICE 4 4 4 BETHANY METHODIST NURSING HOME 272 267 5 BRIGHT HILL EVERGREEN HOME* 196 145 6 BRIGHT VISION HOSPITAL 88 87 7 GRACE LODGE 72 72 8 JAMIYAH NURSING HOME (DARUL SYIFAA) 156 139 9 JU ENG HOME FOR SENIOR CITIZENS 314 308 10 LING KWANG HOME FOR SENIOR CITIZENS 350 330 11 LIONS HOME FOR THE ELDERS (BEDOK) 154 147 12 LIONS HOME FOR THE ELDERS (TOA PAYOH) 200 181 13 MAN FUT TONG NURSING HOME 232 218 14 PEACEHAVEN NURSING HOME* 373 335 15 REN CI HOSPITAL & MEDICARE CENTRE (JALAN 120 118 TOCK SENG) 16 SINGAPORE CHRISTIAN HOME FOR THE AGED 33 33 17 SOCIETY FOR THE AGED SICK 192 186 18 SREE NARAYANA MISSION HOME FOR THE AGED 224 207 SICK 19 ST JOSEPH'S HOME 117 113 20 ST THERESA'S HOME 200 187 21 SWAMI HOME 240 222 22 THONG TECK HOME FOR SENIOR CITIZENS 180 177 23 VILLA FRANCIS HOME FOR THE AGED 139 136 * Footnotes • Bright Hill Evergreen Home closed 46 beds for renovation works. • Peacehaven Nursing Home's 34-bedded dementia hostel ward opened in May 2006. 8 Annex C -2 Information on VWO Nursing Homes Not Receiving MOH Subsidies (as at 4 Sep 2006) Name 1 2 3 4 5 ALL SAINTS HOME (HOUGANG) KWONG WAI SHIU HOSPITAL AND NURSING HOME MORAL HOME FOR THE AGED SICK TAI PEI OLD PEOPLE'S HOME THIAN LENG OLD FOLKS HOME Number of Licensed Beds Number of Residents 144 350 120 183 70 129 276 117 162 64 Information on Private Nursing Homes under MOH portable subsidy scheme (as at 4 Sep 2006) Name 1 2 3 4 5 6 7 8 EAST COAST MEDICARE CENTRE PTE LTD ECON MEDICARE CENTRE PTE LTD (UPPER EAST COAST) NIGHTINGALE NURSING HOME PTE LTD ORANGE VALLEY NURSING HOME (CLEMENTI) ORANGE VALLEY NURSING HOME (SIMEI)* PACIFIC HEALTHCARE NURSING HOME PTE LTD THE LENTOR RESIDENCE UNITED MEDICARE CENTRE Number of Licensed Beds Number of Residents 120 159 110 124 83 267 242 259 148 240 66 190 45 77 111 224 * Footnotes • Orange Valley Nursing Home (Simei) is a new nursing home which was licensed in April 2006. 9 Annex C -3 Information on Private Nursing Homes Not under MOH portable subsidy scheme (as at 4 Sep 2006) Name Number of Licensed Beds Number of Residents 1 2 3 4 5 CHERRY NURSING HOME PTE LTD EAST SHORE RESIDENCE ECON MEDICARE CENTRE PTE LTD (BRADDELL) ECON MEDICARE CENTRE PTE LTD (CHAI CHEE) ECON MEDICARE CENTRE PTE LTD (CHOA CHU KANG) 41 31 68 167 63 26 17 53 103 48 6 ECON NURSING HOME SERVICES (1987) PTE LTD (BUKIT TIMAH) ECON NURSING HOME SERVICES (1987) PTE LTD (BUANGKOK)* GREENVIEW NURSING HOME (S) PTE LTD IRENE NURSING HOME PTE LTD LEE AH MOOI OLD AGE HOME MARGARET CHIO NURSING HOME PTE LTD MIN CHONG COMFORT HOME PTE LTD MOONLIGHT HOME FOR THE AGED AND HANDICAPPED ORANGE VALLEY NURSING HOME (BIGGIN HILL) ORANGE VALLEY NURSING HOME (BUKIT MERAH) ORANGE VALLEY NURSING HOME (THOMSON)* OUR LADY OF LOURDES NURSING HOME PTE LTD PAEAN NURSING HOME PTE LTD SERENE NURSING HOME PTE LTD SOO'S NURSING HOME PTE LTD SUNNYVILLE NURSING HOME (1996) PTE LTD WINDSOR CONVALESCENT HOME PTE LTD WINDSOR NURSING HOME PTE LTD 190 155 155 19 49 66 110 41 90 26 49 66 105 40 87 24 125 104 116 19 20 50 24 49 50 110 85 55 8 18 18 49 23 46 45 94 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 * Footnotes • Econ Nursing Home Services Pte Ltd (Buangkok) is a new nursing home which was licensed in May 2006. • Orange Valley Nursing Home (Thomson) is a new nursing home which was licensed in August 2006. 10 Annex D Information on Community Hospital Charges [Charges quoted are for unsubsidised patients and are inclusive of Goods & Services Tax (GST)] Note: Ward Charges, Treatment Fees and Average Bills are monthly figures Charge Category Ward Charges Treatment Fees Average Bill Institution Name Wards (By Bed Type) 1-bedded 2-bedded 4-bedded Air-con Air-con Air-con 6-bedded Air-con w/o Air-con 8-bedded > 8 bedded w/o Air-con w/o Air-con Others 1 Ang Mo Kio - Thye Hua Kwan Hospital Ltd Kwong Wai Shiu Hospital and Nursing Home St Andrew's Community Hospital $7,500 N/A $4,950 $1,890 $1,290 $840 N/A N/A N/A N/A N/A N/A N/A $1,800 N/A N/A N/A N/A N/A N/A N/A $1,512 N/A St Luke's Hospital Ltd $4,725 $4,095 $3,465 N/A $2,520 $1,890 N/A Ang Mo - Thye Hua Kwan Hospital Ltd Kwong Wai Shiu Hospital and Nursing Home St Andrew's Community Hospital St Luke's Hospital Ltd $1,590 N/A $1,590 $870 $660 $540 N/A N/A N/A N/A N/A N/A N/A $1,131 N/A N/A N/A N/A N/A N/A N/A Included in ward 2 charges N/A $1,575 $1,575 $1,575 N/A $1,575 $1,575 N/A N/A Ang Mo Kio-Thye Hua 3 Kwan Hospital Ltd Kwong Wai Shiu Hospital and Nursing Home St Andrew's Community Hospital3 St Luke's Hospital Ltd $10,740 N/A $8,640 $3,900 $2,850 $2,040 N/A $4,7101 N/A N/A N/A N/A N/A N/A $2,100 N/A N/A N/A N/A N/A N/A N/A $2,746.20 N/A $7,781 $7,151 $6,521 N/A $2,772 $2,079 N/A N/A 4 $2,370 (Ward charges and 2 Treatment fees) N/A $990 1 Charge Category Refundable Deposit Institution Name Ang Mo Kio-Thye Hua 5 Kwan Hospital Ltd Kwong Wai Shiu Hospital and Nursing Home Wards (By Bed Type) 1-bedded 2-bedded 4-bedded Air-con Air-con Air-con $7,240 N/A 6-bedded Air-con w/o Air-con 8-bedded > 8 bedded w/o Air-con w/o Air-con N/A $5,140 $410 $100 $100 N/A N/A N/A N/A N/A Others N/A $1,2101 $100 N/A (with Medisave) $300 (without Medisave) St Andrew's 6 Community Hospital Administration Fees N/A N/A N/A N/A N/A N/A $100 St Luke's Hospital Ltd $2,500 $2,000 $1,700 N/A $1,000 $500 N/A N/A Ang Mo Kio-Thye Hua Kwan Hospital Ltd N/A N/A N/A N/A N/A N/A N/A N/A Kwong Wai Shiu Hospital and Nursing Home N/A N/A N/A N/A N/A N/A N/A N/A St Andrew's Community Hospital* N/A N/A N/A N/A N/A N/A $13.65 (per admission N/A for CPF transmission fee) St Luke's Hospital Ltd N/A N/A N/A N/A N/A N/A N/A N/A 1 5-bedded (Air con) Ward charges are combined with treatment Fees Average Bill for that particular ward (bed type) includes both ward charges and treatment fees. 4 Average Bill size includes ward charge, treatment fees- therapy treatment, medications both standard and non-standard, laboratory and diapers. 5 Deposit for patients with Medisave. Figures differ for patients without Medisave. 6 Deposit is for Administrative and Ambulance charges N/A: Not applicable 2 3 12 Annex E Information on Chronic Sick Hospital Charges [Charges quoted are for unsubsidised patients and are inclusive of Goods & Services Tax (GST)] Note: Ward Charges, Treatment Fees and Average Bills are monthly figures Charge Category Ward Charges Institution Name 1-bedded 2-bedded 4-bedded Air-con Air-con Air-con Wards (By Bed Type) 6-bedded 8-bedded Air-con w/o Air-con w/o Air-con > 8 bedded Others w/o Air-con Kwong Wai Shiu Hospital and Nursing Home N/A N/A N/A N/A N/A N/A $1,200 N/A Ren Ci Hospital and Medicare Centre N/A N/A N/A N/A N/A N/A $2,850 to $2,945 N/A ($95 per day) St Luke's Hospital Ltd Treatment Fees $4,725 $4,095 $3,465 N/A $2,520 $1,890 N/A N/A Kwong Wai Shiu Hospital and Nursing Home N/A N/A N/A N/A N/A N/A $339 N/A Ren Ci Hospital and Medicare Centre N/A N/A N/A N/A N/A N/A N/A N/A $1,260 $1,260 $1,103 N/A $1,103 $1,103 N/A N/A N/A N/A N/A N/A N/A N/A $1,539 N/A N/A N/A N/A N/A N/A N/A $3,030 to $3,131 N/A St Luke's Hospital Ltd Average Bill Kwong Wai Shiu Hospital and Nursing Home Ren Ci Hospital and Medicare Centre1 ($101 per day) St Luke's Hospital Ltd2 $6,395 $5,765 $4,977 N/A $2,741 $1,922 N/A N/A 13 Charge Category Refundable Deposit Institution Name 1-bedded 2-bedded 4-bedded Air-con Air-con Air-con Wards (By Bed Type) 6-bedded 8-bedded Air-con w/o Air-con w/o Air-con > 8 bedded Others w/o Air-con Kwong Wai Shiu Hospital and Nursing Home N/A N/A N/A N/A N/A N/A $1,800 N/A Ren Ci Hospital and Medicare Centre N/A N/A N/A N/A N/A N/A >$600 3 N/A $2,500 $2,000 $1,700 N/A $1,000 $500 N/A N/A St Luke's Hospital Ltd 1 Average Bill for that particular ward (bed type) includes both ward charges and treatment fees and consumable items Average Bill size includes ward charge, treatment fees- non standard medication, consumables, diapers and enteral feeds. 3 Based on estimated length of stay N/A: Not applicable 2 14 Annex F Table 1 Information on Nursing Home Charges- Category 1 [Charges quoted are for unsubsidised patients and are inclusive of Goods & Services Tax (GST)] Note: Ward Charges are monthly figures and are inclusive of Bed, Laundry, Housekeeping, Meals, Nursing care & Activities of Daily Living (ADL) assistance. Institution Name Ward Charges (By Bed Type) 1-bedded 2-bedded 4-bedded 6-bedded 8-bedded Deposits > 8-bedded Others ^ Refundable Nonrefundable Administrative Charges VWO Nursing Homes 1 N/A N/A 1 month ward charges and $3003 N/A $263 N/A $1,500 (5 bedded) 2 months ward charges N/A $500 N/A N/A $200-$600 (23 bedded) 1 month ward charges N/A N/A N/A N/A $800 N/A 2 months ward charges N/A $200 $1,500 N/A N/A N/A $1,600 (3 bedded) 2 months ward charges N/A $300 N/A N/A N/A N/A $450 N/A N/A N/A N/A N/A N/A N/A N/A $1,300 N/A $325 $2,500 $2,000 N/A $1,500 1 month ward charges and 4 $200 $1,500 N/A N/A $1,300 (6-8 bedded) N/A All Saints Home (Tampines) All Saints Home (Hougang) Apex Harmony Lodge $2,100 $1,680 N/A N/A N/A N/A N/A $2,415 $1,890 $1,575 N/A N/A $1,365 $3,600 $2,200 N/A N/A N/A Bright Hill Evergreen Home Jamiyah Nursing Home N/A N/A N/A N/A N/A $800 N/A $2,500 $1,800 N/A Ju Eng Home For Senior Citizens Kwong Wai Shiu Hospital and Nursing Home Lions Home for the Elders Man Fut Tong Nursing Home N/A $2,200 N/A 2 $250 5 $300 15 Institution Name Ward Charges (By Bed Type) 1-bedded 2-bedded 4-bedded Moral Home for the Aged Sick Ren Ci Hospital and Medicare Centre N/A $1,500 N/A N/A $400 to $1,100 N/A $400 to $1,100 N/A $400 to $1,100 N/A Sree Narayana Mission Home for the Aged Sick St Joseph's Home N/A N/A N/A N/A N/A N/A N/A SWAMI Home N/A $2,100 Tai Pei Old People's Home Thian Leng Old Folks Home N/A Villa Francis Home for the Aged 6-bedded 8-bedded Deposits > 8-bedded Others ^ Refundable Nonrefundable Administrative Charges N/A $500 N/A 2 months ward charges 6 >$600 N/A N/A N/A $4407 $508 $150 N/A N/A $500 N/A N/A N/A $1,575 N/A 1 month ward charges N/A N/A N/A N/A N/A $650 N/A N/A N/A $800 N/A N/A N/A N/A $800 N/A $500 N/A N/A N/A $700 N/A N/A 1 month ward charges N/A N/A N/A N/A N/A N/A N/A N/A $950 $500 N/A $500 East Coast Medicare Centre East Shore Residence $3,200 $2,400 $1,650 $1,360 N/A N/A N/A 1 month ward charges N/A $600 $4,988 $3,413 N/A N/A N/A N/A $2,888 (5 bedded) 1 month ward charges N/A $525 The Lentor Residence $2,730 $1,680 N/A N/A $1,155 N/A N/A 2 months ward charges N/A N/A $700 $700 $700 N/A N/A N/A $30010 N/A N/A N/A $1,500 $1,950 to $2,015 ($65 per day) N/A N/A $700 $1,890 $1,680 N/A N/A N/A N/A N/A Private Nursing Homes Cherry Nursing Home Pte Ltd Margaret Chio Nursing Home 9 $945 $100-$40011 16 Institution Name Ward Charges (By Bed Type) Deposits Administrative Charges 1-bedded 2-bedded 4-bedded N/A N/A N/A $1,000 N/A N/A N/A N/A N/A $500 $1,200 $1,100 $900 N/A N/A N/A N/A $500 N/A $250 N/A $1,680 $1,365 N/A N/A $1,050 N/A 1 month ward charges Paean Nursing Home N/A $700 $700 $700 N/A N/A N/A $30010 N/A $100-$40011 Soo's Nursing Home Windsor Nursing Home $1,200 $1,100 $1,100 N/A N/A N/A N/A N/A N/A N/A N/A $1,500 $1,200 $1,000 N/A N/A N/A $200 N/A $400 Moonlight Home for the Aged and Handicapped Our Lady of Lourdes Nursing Home Pacific Healthcare Nursing Home 6-bedded 8-bedded > 8-bedded Others ^ Refundable Nonrefundable $630 1 1 month ward charges and medical deposits Nurse assessment & clerk charges 3 Medical Fees 4 For medication 5 To cover service costs incurred by the MSW, Business Office, Medical, Nursing, Rehab and Admin Depts from time of referral to assessment and admission. 6 Based on estimated length of stay 7 Medical $200, Bed $240 8 1st medical consultation 9 Effective for lifetime 10 In case of delayed payment and ambulance services 11 Doctor's consultation, blood & urine tests N/A: Not applicable 2 17 Table 2 Information on Nursing Home Charges- Category 2 [[Charges quoted are for unsubsidised patients and are inclusive of Goods & Services Tax (GST)] Note: Ward Charges are monthly figures and are inclusive of Bed, Laundry, Housekeeping, Meals, Nursing care & Activities of Daily Living (ADL) assistance. Institution Name Ward Charges (By Bed Type) 1-bedded 2-bedded 4-bedded 6-bedded 8-bedded Deposits > 8-bedded Others Refundable Nonrefundable Administrative Charges VWO Nursing Homes All Saints Home (Tampines) All Saints Home (Hougang) Apex Harmony Lodge Bethany Methodist Nursing Home 1 N/A 1 month ward charges and $3003 2 months ward charges N/A $263 N/A $500 $797 (Dormitory) $1,594 N/A $32 $200 to $600 (20 bedded open ward) N/A 1 month ward charges N/A N/A N/A $200 $1,600 (3 bedded) 2 months ward charges 2 months ward charges N/A $300 $600 N/A $1,200 N/A N/A N/A $1,000 5 N/A $2,205 $1,785 N/A N/A N/A N/A N/A $2,415 $1,890 $1,575 N/A N/A $1,365 N/A $3,600 $2,200 N/A N/A N/A N/A $1,500 (5 bedded) N/A N/A N/A N/A N/A N/A Bright Hill Evergreen Home N/A N/A N/A N/A N/A N/A Jamiyah Nursing Home Ju Eng Home For Senior Citizens Kwong Wai Shiu Hospital and Nursing Home Ling Kwang Home for Senior Citizens N/A $1,000 N/A N/A N/A $1,000 $2,500 $1,800 $1,500 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A $2,300 $1,000 2 $250 4 6 $300 18 Institution Name Ward Charges (By Bed Type) 1-bedded 2-bedded Deposits 4-bedded 6-bedded 8-bedded > 8-bedded Others Refundable Nonrefundable N/A Administrative Charges Lions Home for the Elders N/A N/A N/A N/A $1400 $1400 (6-8 bedded ward) N/A 1 month ward charges and $2007 Man Fut Tong Nursing Home N/A $2,500 $2,000 N/A $1,500 N/A N/A $1,500 N/A Moral Home for the Aged Sick N/A $1,500 $400 to $1,100 $400 to $1,100 $400 to $1,100 N/A N/A 2 months ward charges N/A $500 Peacehaven Nursing Home $1,617 N/A N/A N/A N/A N/A N/A 1 month ward charges 9 and $100 N/A N/A Ren Ci Hospital and Medicare Centre Society For The Aged Sick N/A N/A N/A N/A N/A $1950 to $2015 N/A 10 N/A N/A N/A N/A N/A N/A $636 N/A N/A $636 N/A N/A Sree Narayana Mission Home for the Aged Sick St Joseph's Home SWAMI Home N/A N/A N/A N/A $1,500 N/A N/A 12 $150 N/A N/A N/A N/A $900 N/A N/A $500 N/A N/A N/A $2,100 $1,890 $1,680 N/A $1,575 N/A 1 month ward charges N/A N/A Tai Pei Old People's Home N/A N/A N/A N/A N/A N/A $650 N/A N/A N/A Thian Leng Old Folks Home N/A N/A $850 to $900 N/A N/A N/A N/A $850 to $900 N/A $500 >$600 $350 8 $300 ($65 per day) 11 $440 $50 19 Institution Name Ward Charges (By Bed Type) 1-bedded 2-bedded 4-bedded 6-bedded 8-bedded Deposits > 8-bedded Others Refundable Nonrefundable Half month ward charges Administrative Charges Thong Teck Home for Senior Citizens N/A N/A N/A N/A N/A N/A $1,200 N/A Villa Francis Home for the Aged N/A N/A N/A N/A $900 N/A N/A 1 month ward charges N/A N/A N/A N/A N/A N/A N/A N/A $1,000 $500 N/A $500 $3,200 $2,400 $1,650 $1,360 N/A N/A N/A 1 month ward charges N/A $600 East Shore Residence $4,988 $3,413 N/A N/A N/A N/A $2,888 (5 bedded) 1 month ward charges N/A $525 The Lentor Residence $2,730 $1,680 N/A N/A $1,155 N/A N/A 2 months ward charges N/A Margaret Chio Nursing Home N/A $800 $800 $800 N/A N/A N/A 14 N/A $100-$40015 Moonlight Home for the Aged and Handicapped Our Lady of Lourdes Nursing Home N/A N/A N/A $1,000 N/A N/A N/A N/A N/A $500 $1,200 $1,100 $950 N/A N/A N/A N/A $500 N/A $250 Pacific Healthcare Nursing Home N/A $2,100 $1,575 N/A N/A $1,344 N/A 1 month ward charges N/A $630 Paean Nursing Home Soo's Nursing Home N/A $800 $800 $800 N/A N/A N/A $30014 N/A $1,200 $1,100 $1,100 N/A N/A N/A N/A N/A N/A $100 to $40015 N/A N/A Private Nursing Home Cherry Nursing Home East Coast Medicare Centre $300 13 $945 20 Institution Name Ward Charges (By Bed Type) 1-bedded 2-bedded 4-bedded 6-bedded 8-bedded Deposits > 8-bedded Others Refundable Windsor Convalescent Home N/A $1,500 $1,200 $1,000 N/A N/A $900 (Open ward) $200 Nonrefundable N/A Windsor Nursing Home N/A $1,500 $1,200 $1,000 N/A N/A N/A $200 N/A Administrative Charges $400 $400 1 One month ward charges and medical deposits Nurse assessment & clerk charges Doctor’s fee 4 Payable if patient is discharged within 1 month; waived for stays over 1 month. 5 Excluding respite care 6 Uniforms, various professional assessments 7 For medication 8 To cover service costs incurred by MSW, Business Office, Medical, Nursing, Rehab and Admin Depts from time of referral to assessment and admission. 9 For Medical apt 10 Based on estimated length of stay 11 Medical $200, Bed $240 12 1st medical consultation 13 Effective for lifetime 14 In case of delayed payment and ambulance services 15 Doctor's consultation, blood & urine tests N/A: Not applicable 2 3 21 Table 3 Information on Nursing Home Charges- Category 3 [Charges quoted are for unsubsidised patients and are inclusive of Goods & Services Tax (GST)] Note: Ward Charges are monthly figures and are inclusive of Bed, Laundry, Housekeeping, Meals, Nursing care & Activities of Daily Living (ADL) assistance. Institution Name Ward Charges (By Bed Type) 1-bedded 2-bedded 4-bedded 6-bedded 8-bedded Deposits > 8bedded Others ^ Refundable Nonrefundable Administrative Charges VWO Nursing Homes 1 N/A N/A 1 month ward charges 3 and $300 N/A $263 N/A $1,500 (5 bedded) 2 months ward charges N/A $500 N/A N/A $1070 (Dormitory) 2 months ward charges N/A $324 N/A N/A N/A 1 month ward charges N/A N/A N/A N/A N/A $1,200 $200-$600 (23 bedded open ward) N/A N/A $200 $1,800 $1,500 N/A N/A N/A $1,600 (3 bedded) 2 months ward charges 2 months ward charges N/A $300 N/A N/A N/A N/A N/A $750 N/A $1,500 N/A N/A N/A N/A N/A N/A N/A N/A $1,100 5 N/A All Saints Home (Tampines) All Saints Home (Hougang) $2,310 $1,890 N/A N/A N/A N/A N/A $2,415 $1,890 $1,575 N/A N/A $1,365 Apex Harmony Lodge $3,600 $2,200 N/A N/A N/A Bethany Methodist Nursing Home Bright Hill Evergreen Home Jamiyah Nursing Home Ju Eng Home For Senior Citizens Kwong Wai Shiu Ling Kwang Home For Senior Citizens N/A N/A N/A N/A N/A N/A N/A N/A $1,200 $2,500 $2,400 $1,100 $250 2 6 $300 22 Institution Name Ward Charges (By Bed Type) 1-bedded 2-bedded Lions Home For The Elders N/A N/A Man Fut Tong Nursing Home Moral Home for the Aged Sick Peacehaven Nursing Home N/A 4-bedded 6-bedded 8-bedded N/A N/A $1500 $2,500 $2,000 N/A $1,500 N/A $1,500 $400 to $1,100 $400 to $1,100 $1,848 N/A N/A Ren Ci Hospital and Medicare Centre Singapore Christian Home for the Aged Society For The Aged Sick Sree Narayana Mission Home For The Aged Sick St Joseph's Home N/A N/A N/A Deposits > 8bedded Others ^ Refundable Nonrefundable Administrative Charges $1500 (6-8 bedded ward) N/A N/A 1 month ward charges 7 and $200 N/A $375 N/A $1,500 N/A $3008 $400 to $1,100 N/A N/A 2 months ward charges N/A $500 N/A N/A N/A N/A N/A N/A N/A N/A $1950 to $2015 N/A 1 month ward charges 9 and $100 10 >$600 N/A N/A ($65 per day) N/A N/A N/A N/A N/A N/A $1,200 (Open ward) 1 month ward charges N/A N/A N/A N/A N/A N/A $836 N/A N/A $836 N/A N/A N/A N/A N/A N/A $1,500 N/A N/A $44011 $5012 $150 N/A N/A N/A N/A $1,200 N/A N/A $500 N/A N/A St Theresa’s Home SWAMI Home N/A N/A N/A N/A *0 -1100 N/A N/A N/A N/A N/A $2,100 $1,890 $1,680 N/A $1,575 N/A N/A N/A Tai Pei Old People’s Home N/A N/A N/A N/A N/A N/A $800 2 months ward charges 1 month ward charges N/A N/A N/A 23 Institution Name Ward Charges (By Bed Type) 1-bedded 2-bedded Thian Leng Old Folks Home N/A N/A Thong Teck Home For Senior Citizens Villa Francis Home For The Aged N/A N/A 4-bedded Deposits Administrative Charges 6-bedded 8-bedded $950 to $1,000 N/A N/A N/A N/A $950 to $1,000 N/A $500 N/A N/A N/A N/A N/A $1,400 N/A N/A N/A N/A N/A $1,200 N/A N/A 1 month ward charges Half month's ward charges (Estimated at $700) N/A N/A N/A N/A N/A N/A N/A $1,000 $500 N/A $500 East Coast Medicare Centre $3,200 $2,400 $1,650 $1,360 N/A N/A N/A 1 month ward charges N/A $600 East Shore Residence The Lentor Residence Margaret Chio Nursing Home Moonlight Home for the Aged and Handicapped $4,988 $3,413 N/A N/A N/A N/A $525 $1,680 N/A N/A $1,155 N/A N/A $900 $900 $900 N/A N/A N/A 1 month ward charges 2 months ward charges 14 $300 N/A $2,730 $2,888 (5 bedded) N/A N/A N/A N/A $1,000 N/A N/A N/A N/A Our Lady of Lourdes Nursing Home $1,200 $1,100 $1,000 N/A N/A N/A N/A Pacific Healthcare Nursing Home N/A $2,940 $1,974 N/A N/A $1,470 N/A Paean Nursing Home N/A $900 $900 $900 N/A N/A N/A > 8bedded Others ^ Refundable Nonrefundable N/A Private Nursing Homes Cherry Nursing Home 13 N/A $945 N/A N/A $100 15 to $400 $500 $500 N/A $250 1 month ward charges N/A $630 14 N/A $100 15 to $400 $300 24 Institution Name Soo's Nursing Home Pte Ltd Ward Charges (By Bed Type) 1-bedded 2-bedded 4-bedded 6-bedded 8-bedded Deposits > 8bedded Others ^ Refundable Nonrefundable Administrative Charges $1,400 $1,200 $1,200 N/A N/A N/A N/A N/A N/A N/A United Medicare Centre N/A N/A $1,890 $1,785 N/A N/A N/A $1,900 N/A $840 Windsor Convalescent Home N/A $1,500 $1,200 $1,000 N/A N/A $900 (Open ward) $200 N/A $400 Windsor Nursing Home N/A $1,500 $1,200 $1,000 N/A N/A N/A $200 N/A $400 1 One month charges and medical deposits Nurse assessment & clerk charges 3 Doctors fees 4 Payable when patient discharged within 1 month stay; waived for stays over 1 month 5 Excluding respite care 6 Uniforms, various professional assessments 7 Medication 8 To cover service costs incurred by MSW, Business Office, Medical, Nursing, Rehab and Admin Depts from time of referral to assessment and admission. 9 For Medical apt 10 Based on estimated length of stay 11 Medical $200, Bed $240 12 1st medical consultation 13 Effective for lifetime 14 In case of delayed payment and ambulance services 15 Doctor's consultation, blood & urine tests N/A: Not applicable 2 25 Table 4 Information on Nursing Home Charges- Category 4 [Charges quoted are for unsubsidised patients and are inclusive of Goods & Services Tax (GST)] Note: Ward Charges are monthly figures and are inclusive of Bed, Laundry, Housekeeping, Meals, Nursing care & Activities of Daily Living (ADL) assistance. Institution Name Ward Charges (By Bed Type) 1-bedded 2-bedded 4-bedded 6-bedded 8-bedded Deposits > 8-bedded Others ^ Refundable Nonrefundable Administrative Charges VWO Nursing Homes 1 N/A N/A 1 month ward charges 3 and $300 N/A $263 N/A $1,500 (5 bedded) 2 months ward charges N/A $500 N/A N/A $1,581 (Dormitory) 2 months ward charges N/A $324 N/A N/A N/A $200-$600 (23 bedded open ward) 1 month ward charges N/A N/A N/A N/A N/A $1,600 N/A 2 months ward charges N/A $200 $1,800 $1,500 N/A N/A N/A $1,600 (3 bedded) 2 months ward charges N/A $300 N/A N/A N/A N/A N/A $900 N/A $1,800 N/A N/A N/A N/A N/A N/A N/A N/A $1,300 $1,3005 N/A $3006 N/A N/A N/A N/A $2000 $2000 (6-8 bedded ward) N/A 1 month ward charges 7 and $200 N/A $500 All Saints Home (Tampines) All Saints Home (Hougang) $2,415 $1,995 N/A N/A N/A N/A N/A $2,415 $1,890 $1,575 N/A N/A $1,365 Apex Harmony Lodge $3,600 $2,200 N/A N/A N/A Bethany Methodist Nursing Home Bright Hill Evergreen Home N/A N/A N/A N/A N/A N/A N/A Jamiyah Nursing Home N/A $1,600 $2,500 Ju Eng Home For Senior Citizens Kwong Wai Shiu Hospital and Nursing Home Ling Kwang Home For Senior Citizens Lions Home for the Elders $2,500 $250 2 26 Institution Name Ward Charges (By Bed Type) Deposits Administrative Charges 1-bedded 2-bedded Man Fut Tong Nursing Home N/A $2,500 $2,000 N/A $1,500 N/A N/A $1,500 N/A Moral Home For The Aged Sick N/A $1,500 $400 to $1,100 $400 to $1,100 $400 to $1,100 N/A N/A 2 months ward charges N/A $500 Peacehaven Nursing Home $2,079 N/A N/A N/A N/A N/A N/A 1 month ward charges 9 plus $100 N/A N/A Ren Ci Hospital and Medicare Centre N/A N/A N/A N/A N/A $1950 to $2015 N/A 10 N/A N/A Singapore Christian Home for the Aged N/A N/A N/A N/A N/A N/A $1,000 (Open ward) 1 month ward charges N/A N/A Society For Aged Sick N/A N/A N/A N/A $1,200 N/A N/A $1,200 N/A N/A Sree Narayana Mission Home For The Aged Sick St Joseph's Home N/A N/A N/A N/A $1,500 N/A N/A $44011 $5012 $150 N/A N/A N/A N/A $1,650 N/A N/A $500 N/A N/A St Theresa’s Home SWAMI Home N/A N/A N/A N/A $0 - $1100 N/A N/A N/A N/A N/A $2,100 $1,890 $1,680 N/A $1,575 N/A 2 months ward charges 1 month ward charges N/A N/A Tai Pei Old People’s Home Thian Leng Old Folks Home N/A N/A N/A N/A N/A N/A $900 N/A N/A N/A N/A N/A $1050 to $1200 N/A N/A N/A N/A $1,050 to $,1200 N/A $500 Thong Teck Home for Senior Citizens N/A N/A N/A N/A N/A N/A $1,600 N/A Half month's ward charges N/A 4-bedded 6-bedded 8-bedded > 8-bedded Others ^ Refundable Nonrefundable >$600 8 $300 ($65 per day) (Estimated at $800) 27 Institution Name Ward Charges (By Bed Type) Deposits Administrative Charges 1-bedded 2-bedded 4-bedded 6-bedded 8-bedded > 8-bedded N/A N/A N/A N/A $1,650 N/A N/A 1 month ward charges N/A N/A N/A N/A N/A N/A N/A N/A $1,000 $500 N/A $500 $3,200 $2,400 $1,650 $1,360 N/A N/A N/A N/A $600 $4,988 $3,413 N/A N/A N/A N/A N/A $525 $2,730 $1,680 N/A N/A $1,155 N/A $2,888 5 bedded N/A 1 month ward charges 1 month ward charges 2 months ward charges N/A $945 N/A $1,000 $1,000 $1,000 N/A N/A N/A 14 N/A N/A N/A N/A $1,000 N/A N/A N/A N/A N/A $100 15 to $400 $500 $1,200 $1,100 $950 N/A N/A N/A N/A $500 N/A $250 Pacific Healthcare Nursing Home N/A $2,100 $1,575 N/A N/A $1,344 N/A 1 month ward charges N/A $630 Paean Nursing Home Soo's Nursing Home United Medicare Centre N/A $1,000 $1,000 $1,000 N/A N/A N/A 14 N/A $1,200 $1,100 $1,100 N/A N/A N/A N/A N/A N/A $100 15 to $400 N/A N/A N/A $1,995 $1,890 N/A N/A N/A $2,000 N/A $840 Windsor Convalescent Home N/A $1,500 $1,200 $1,000 N/A N/A $900 (Open ward) $200 N/A $400 Windsor Nursing Home N/A $1,500 $1,200 $1,000 N/A N/A N/A $200 N/A $400 Villa Francis Home for the Aged Others ^ Refundable Nonrefundable Private Nursing Homes Cherry Nursing Home East Coast Medicare Centre East Shore Residence The Lentor Residence Margaret Chio Nursing Home Moonlight Home For The Aged and Handicapped Our Lady of Lourdes Nursing Home $300 $300 13 28 Institution Name Ward Charges (By Bed Type) 1-bedded 2-bedded 4-bedded 6-bedded 8-bedded Deposits > 8-bedded Others ^ Refundable Nonrefundable Administrative Charges 1 One month charges and medical deposits Nurse assessment & clerk charges 3 Doctors fees 4 Payable when patient discharged within 1 month stay; waived for stays over 1 month 5 Excluding respite care 6 Uniforms, various professional assessments 7 Medication 8 To cover service costs incurred by MSW, Business Office, Medical, Nursing, Rehab and Admin Depts from time of referral to assessment and admission. 9 For Medical apt 10 Based on estimated length of stay 11 Medical $200, Bed $240 12 1st medical consultation 13 Effective for lifetime 14 In case of delayed payment and ambulance services 15 Doctor's consultation, blood & urine tests N/A: Not applicable 2 29 ANNEX G Items included/not included under ‘Ward Charges’ in Nursing Homes (Notes: Yes: Item include; No: Item not included; n/a: Item not available.) Institution Name No No No No No No n/a No No Yes Yes No No No No No No No No No No No No No No No No No n/a Apex Harmony Lodge Bethany Methodist Nursing Home Bright Hill Evergreen Home Jamiyah Nursing Home Ju Eng Home For Senior Citizens Yes Yes Yes Yes Yes Yes No Yes No Yes Yes No Yes Yes No Yes No Yes No n/a Yes Yes Yes Yes Yes Yes No Yes Yes No No No No Yes Yes Yes No No No n/a Yes Yes Yes Yes n/a Yes Yes No No Yes Yes No No No Yes Yes Yes Yes n/a n/a Yes Yes No No Yes No No Yes Yes No Yes No Yes No No No No No No n/a Yes No No Yes Yes Yes No No Yes Yes Yes n/a Nutritional Supplements/ NG Tube Feeds Others No X-rays No Oxygen Therapy No Outpatient Specialist Outpatient Clinic consultation No Medication No Medical consultation by in-house doctor (specialist) Yes Medical consultation by in-house doctor (GP) Yes Lab tests No Escort service to hospital Ambulance transport to hospitals No Diapers Standard Medical & Surgical Supplies Yes Dental/ Dentures Medical Social Work Services Yes Death Certificate during office hours Therapy Services Podiatry All Saints Home (Tampines) All Saints Home (Hougang) Therapy Services Physiotherapy Therapy Services Speech therapy Therapy ServicesOccupational therapy ITEMS INCLUDED UNDER WARD CHARGES VWO Nursing Homes (office hours) Yes Yes Yes Yes Yes Yes No No (no dentures) 30 Institution Name Oxygen Therapy X-rays Others No Yes No No Yes No Yes Yes Yes No No No No No Yes Yes Yes n/a Yes No No Yes Yes No No No Yes n/a No No No No No n/a Yes Yes No No Yes Yes No No No No No No Yes Yes Yes Yes No Yes No n/a Man Fat Tong Nursing Home Moral Home for the Aged Sick Peacehaven Nursing Home Ren Ci Hospital and Medicare Centre Singapore Christian Home For The Aged Society For Aged Sick Yes Yes No No Yes Yes No No No No No No- Yes No No No No No No Yes Yes No No No No No No No No No No No No No No No No No No No Yes Yes Yes Yes Yes Yes No No No No No No Yes Yes No No n/a n/a n/a n/a Yes Yes Yes Yes Yes Yes Yes During office hrs only No No No Yes No Yes Yes No No No No No No Yes Yes Yes No Yes Yes Yes Yes No Yes Yes Yes Yes Yes Yes Yes No Yes Yes NA Yes Yes n/a n/a n/a No No No n/a No Yes No No n/a No No n/a n/a n/a n/a Nutritional Supplements/ NG Tube Feeds Outpatient Specialist Outpatient Clinic consultation Death Certificate during office hours Yes Medication Ambulance transport to hospitals Yes Medical consultation by in-house doctor (specialist) Standard Medical & Surgical Supplies n/a Medical consultation by in-house doctor (GP) Medical Social Work Services n/a Lab tests Therapy Services Podiatry Yes Escort service to hospital Therapy Services Speech therapy Yes Diapers Therapy ServicesOccupational therapy Kwong Wai Shiu Hospital and Nursing Home Ling Kwang Home For Senior Citizens Lions Home For The Elders Dental/ Dentures Therapy Services Physiotherapy ITEMS INCLUDED UNDER WARD CHARGES (stan dard) 31 Institution Name No No No No No No No No No No Yes Yes Yes Yes Yes Yes No Yes No No Yes No Yes Yes Yes Yes No Yes No n/a St Theresa's Home Yes Yes n/a n/a Yes Yes No Yes Yes Yes No No Yes Yes No Yes No n/a No n/a SWAMI Home Tai Pei Old People's Home Thian Leng Old Folks Home Thong Teck Home for Senior Citizens Villa Francis Home for the Aged Yes Yes Yes Yes Yes Yes No No No No Yes No Yes Yes No No No No No n/a Yes Yes n/a n/a n/a No No No No No No No No No No No No No No No Yes No No No No No No No No No No No No No No No No No No No Yes Yes No No Yes No No No No No No No No No No No No No No No. Yes Yes No No Yes Yes No Yes No No No No Yes No Yes Yes No Yes No No No No No No No No No No No No No No No No No n/a Nutritional Supplements/ NG Tube Feeds Others No X-rays No Oxygen Therapy No Outpatient Specialist Outpatient Clinic consultation No Medication Yes Medical consultation by in-house doctor (specialist) Ambulance transport to hospitals No Medical consultation by in-house doctor (GP) Standard Medical & Surgical Supplies No Lab tests Medical Social Work Services No Escort service to hospital Therapy Services Podiatry Yes Diapers Therapy Services Speech therapy Yes Dental/ Dentures Therapy ServicesOccupational therapy Sree Narayana Mission Home for the Aged Sick St Joseph's Home Death Certificate during office hours Therapy Services Physiotherapy ITEMS INCLUDED UNDER WARD CHARGES Private Nursing Homes Cherry Nursing Home No No No No 32 Institution Name Oxygen Therapy X-rays Others n/a No No No No No No No No No No No No No n/a n/a No No No n/a No n/a No No No No No n/a No No No The Lentor Residence Margaret Chio Nursing Home Moonlight Home for the Aged and Handicapped Our Lady of Lourdes Nursing Home Pacific Healthcare Nursing Home Pte Ltd Paean Nursing Home Soo's Nursing Home No n/a n/a n/a n/a n/a No No n/a No No n/a No n/a No No n/a No n/a n/a No No No No No Yes No No No No No No Yes Yes Yes No Yes No No No Yes n/a n/a n/a n/a No No Yes No No No n/a No No No No No No No No No n/a n/a n/a n/a n/a No No n/a No n/a No No n/a No No n/a No n/a No No No No No No No No No No No No No No No No No No n/a United Medicare Centre No Nutritional Supplements/ NG Tube Feeds Outpatient Specialist Outpatient Clinic consultation No Medication No Medical consultation by in-house doctor (specialist) Escort service to hospital No Medical consultation by in-house doctor (GP) Diapers n/a Lab tests Standard Medical & Surgical Supplies n/a (group) Dental/ Dentures Medical Social Work Services n/a Yes (group) Death Certificate during office hours Therapy Services Podiatry East Coast Medicare Centre East Shore Residence Ambulance transport to hospitals Therapy Services Speech therapy Yes Therapy Services Physiotherapy Therapy ServicesOccupational therapy ITEMS INCLUDED UNDER WARD CHARGES Yes Yes (Basic) (Basic) No No No No No Yes No No No No No No Yes Yes Yes No Yes No No No No No No n/a No No No No No No No n/a No No No Yes No No No n/a Yes Yes No No No Yes No No No No No No No No Yes No No Yes No n/a (Basic) 33 Therapy Services Speech therapy Therapy Services Podiatry Medical Social Work Services Standard Medical & Surgical Supplies Ambulance transport to hospitals Diapers Escort service to hospital Oxygen Therapy X-rays Others No n/a n/a n/a n/a n/a No No n/a No No n/a No No No n/a n/a n/a n/a n/a No n/a n/a n/a n/a n/a No No n/a No No n/a No n/a No n/a n/a n/a n/a n/a Outpatient Specialist Outpatient Clinic consultation Nutritional Supplements/ NG Tube Feeds Medication Medical consultation by in-house doctor (specialist) Medical consultation by in-house doctor (GP) Lab tests Dental/ Dentures Death Certificate during office hours Therapy ServicesOccupational therapy Windsor Convalescent Home Windsor Nursing Home Therapy Services Physiotherapy Institution Name ITEMS INCLUDED UNDER WARD CHARGES 34
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