Thank you for your interest in the Assistant Manager position at Wheelbirks Parlour.
Job Description – Assistant Manager
Managing the Parlour 2-3 days a week, this involves a variety of different tasks, including:
- Coordinating staff and the jobs they carry out.
- Serving customers and handling any customer issues/complaints sensitively.
- Stock taking and ordering food/stock.
- Answering the telephone, and replying to emails.
- Helping co-ordinate the staff rota.
- Handling health and safety issues eg. customer and staff injuries/accidents.
- Supervising all aspects of the effective running of the Parlour through careful
observation and thorough communication between all staff.
- Making decisions to enhance the smooth running of the Parlour whilst in charge.
- Sole responsibility for the takings, cashing up and safely storing at the end of the day.
- Key holder responsible for locking up at the end of the day.
- Ensuring staff on your shift are motivated and happy.
- Making sure staff adhere timekeeping and provision of breaks.
- Staff training and carrying out appraisals.
- Remaining professional, courteous and calm at all times.
- Operating the till / making drinks / serving ice cream / creating ice cream sundaes /
serving food / dishwasher work / clearing and cleaning tables.
We work on a 4 week rotation, the job will be:
- Week 1: Wednesday 9am – 5.30pm & Thursday 9.15am – 5.30pm
- Week 2: Thursday 9.15am – 2pm, Saturday & Sunday 9am – 5.30pm
- Week 3: Wednesday 9am – 5.30pm & Thursday 9.15am – 5.30pm
- Week 4: Thursday 9.15am – 2pm & Saturday 9am – 5.30pm
- Additional hours waitressing are always available (£7.25/hr)
Cover for other managers on sick/holiday leave.
You will be expected to work during school holidays, and 1-2 bank holiday Mondays every
year.
Rate of pay
£9/hour paid at the end of each month.
During your training period (of approximately 3 weeks) you will be working initially as a
waitress/waiter as will be paid £7.25/hour.
This training period & trial is given to allow you to familiarise yourself with the normal
running of the Parlour.
If you are still interested in applying for this position please email
[email protected] with your CV, so we are able to consider you for interview.
Planned interview date Thursday 26th May 2016.
t: 07717 282014
e: [email protected]
w: www.wheelbirks.co.uk