HD DVD and Blu-ray – a Format Battle with Only One Winner? ANDREAS WISS Master of Science Thesis Stockholm, Sweden 2006 HD DVD and Blu-ray – a Format Battle with Only One Winner? ANDREAS WISS Master’s Thesis in Media Technology (20 credits) at the School of Media Technology Royal Institute of Technology year 2006 Supervisor at CSC was Arild Jägerskogh Examiner was Nils Enlund TRITA-CSC-E 2006:162 ISRN-KTH/CSC/E--06/162--SE ISSN-1653-5715 Royal Institute of Technology School of Computer Science and Communication KTH CSC SE-100 44 Stockholm, Sweden URL: www.csc.kth.se Abstract HD DVD and Blu-ray - A Format Battle with Only One Winner? Abstract The high-density disc formats HD DVD and Blu-ray are both aiming to become the successor to the DVD format. The two incompatible formats are both backed up by a large number of important companies from the home electronics, computer and film industry. The rivalry between the two formats will cause confusion among consumers, hindering adoption considerably. The purpose of this project was to analyze the formats HD DVD and Blu-ray at the time of their competitive introduction to the market. The goal was to investigate and forecast what effect these blue-laser formats will on the market for consumer electronics and whether how consumers will embrace these technologies or not. The study can be used both as a technical introduction to the two formats and as a forecast of what might be expected of the technologies from an anthropological point of view, in terms of usability, privacy, interoperability etc. The research strategy has mainly consisted of a thorough literature review and qualitative methods: in-depth interviews with experts within fields like high definition technology, disc media production and marketing. The outcome of the study can be summarized into the several main points. HD DVD and Blu-ray differs mainly in the terms of manufacturing costs (Bluray being more complex and thus more expensive to produce) and theoretical storage capacity (HD DVD being inferior). None of these differencing factors are probable to affect either format’s potential progress on the market. It is currently difficult to foresee a winner in this format battle, since both formats have massive company support and are similar in their technical capabilities. Another aspect making the forecast more complicated is that both formats were created before there was any consumer demand for a High Definition-capable disc format product. The consumer reactions to these formats are thus unpredictable. The format war is causing confusion and uncertainty among consumers, making them probable to postpone any purchase of either format. Initial high retail costs (particularly compared with DVD) and potentially restrictive digital rights management technologies, where future generation of players may render it possible for content holders to conduct detailed monitoring of consumers’ viewing habits or restrict HD playback, are also feasible to hinder adoption of either format. Unless a unified format or player is developed, both formats might loose to another kind of storage media, probably not a physical one (e.g. downloads and home media networks). Sammanfattning HD DVD och Blu-ray – En formatstrid med enbart en vinnare? Sammanfattning Högkapacitetsformaten HD DVD och Blu-ray har båda målet att bli DVD-formatets ersättare. De två inkompatibla formaten backas av ett stort antal viktiga globala marknadsaktörer från branscherna hemelektronik, dator och film. Rivaliteten mellan de två formaten kommer att orsaka förvirring bland konsumenter, vilket kommer att leda till att utvecklingen och adoptionen förhindras. Syftet med detta projekt var att analysera formaten HD DVD och Blu-ray under tidpunkten av de bådas marknadsintroduktion. Målet var att undersöka och försöka förutse vilken effekt dessa blålaserformat kommer att ha på hemelektronikmarknaden och hur pass väl konsumenter kommer att mottaga dessa format eller inte. Studien kan både användas som en teknisk introduktion till båda formaten och som en prognos för vad som kan väntas av teknikerna i framtiden ur en användarantropologisk vinkel, om man ser till användarvänlighet, integritet och interoperabilitet. Metodvalen har huvudsakligen bestått av litteraturstudier samt kvalitativa metoder i form av djupintervjuer med experter inom kunskapsfält som HDteknik, skivproduktion och marknadsföring. Studiens resultat kan summeras i ett antal punkter. HD DVD och Blu-ray skiljer sig från varandra på huvudsakligen två punkter: tillverkningskostnader (Blu-ray, det mer komplicerade formatet, är dyrare att framställa) och lagringsmöjligheter (HD DVD har lägre kapacitet). Dessa faktorer kommer dock knappast att påverka händelseutvecklingen för respektive format. Det är svårt att förutse en vinnare i formatstriden, då båda format har massivt stöd från industrin och är överlag lika vad gäller tekniska egenskaper. En annan aspekt som försvårar prognosen är det faktum att båda format skapades innan det fanns något marknadsbehov av ett skivbaserad HD-stödjande format. Konsumentreaktionerna är därför svåra att förutse. Formatkriget orsakar förvirring och osäkerhet bland konsumenter, vilket kan leda till att de skjuter upp alla beslut om val av köp. Höga initiala inköpskostnader (särskilt i jämförelse med DVD) och möjligheten till restriktiva kopieringsskydden, som innebär att framtida spelare kan göra det möjligt för filmbolag att övervaka vad, hur och när konsumenter tittar på filmer eller hindra uppspelning i HD-format, är också möjliga adoptionshinder. Om inte ett unifierat format, eller en spelare som är kapabel att spela båda formaten, utvecklas, kan båda format förlora mot andra typer av lagringsmedia, då troligen inte ett fysiskt sådant (till exempel lagliga nedladdningstjänster och hemmanätverk). Preface Preface This is a Master’s Thesis in Media Technology, with a major in Television and Video Production at the Royal Institute of Technology (KTH) in Sweden. The study was conducted in Aoki Media Lab at the Shibaura Institute of Technology (SIT) in Tokyo during the period April-September 2006. First and foremost I would like to thank the Shibaura Institute of Technology for accepting my application and welcomingly helping me to carry out my study in Japan. I would like to thank my supervisors at KTH and SIT, Mr. Arild Jägerskogh and Professor Yoshimitsu Aoki, for their guidance and creative feedback. I am very grateful for all the interviewees that willingly participated in my thesis. I want to thank Reiko Kageyama at SIT and Roland Trumpf-Nordqvist at KTH for guidance and support regarding exchange student matters. I would also like to thank the kind students of Aoki Media Lab at SIT for welcoming me to their lab and helping me with everyday life situations in Japan. I want to thank the Sweden-Japan Foundation for their financial contribution that has been very useful to my project. Finally, I would like to thank my friends and family for continuously loving support. 10 October 2006 Andreas Wiss Contents CONTENTS 1 INTRODUCTION.......................................................................................................... 1 1.1 Background ........................................................................................................... 1 1.2 Purpose................................................................................................................. 1 1.3 Research Questions .............................................................................................. 2 1.4 Delimitations.......................................................................................................... 2 1.5 Research Strategy................................................................................................. 2 2 METHOD ..................................................................................................................... 3 2.1 Methodology.......................................................................................................... 3 2.2 Research Schedule ............................................................................................... 3 2.3 Qualitative Method ................................................................................................ 4 2.4 Quantitative Method .............................................................................................. 4 2.5 Literature Review .................................................................................................. 4 2.6 Methodology/Choosing respondents ..................................................................... 5 2.7 The Questionnaire ................................................................................................. 6 2.8 Validity and Reliability............................................................................................ 6 3 BACKGROUND ........................................................................................................... 9 3.1 Introduction ........................................................................................................... 9 3.2 Introducing the two formats ................................................................................. 10 3.3 HD DVD .............................................................................................................. 10 3.3.1 HD DVD – Technology ................................................................................. 11 3.3.2 HD DVD – Company Support ....................................................................... 16 3.4 Blu-ray................................................................................................................. 16 3.4.1 Blu-ray – Technology.................................................................................... 17 3.4.2 Blu-ray – Company Support.......................................................................... 20 3.5 Comparing the formats ........................................................................................ 21 3.6 NTSC and PAL conversions ................................................................................ 21 4 SUCCESS FACTORS ................................................................................................ 23 4.1 Production costs.................................................................................................. 23 4.2 Distribution and success factors of DVD.............................................................. 23 4.3 The Playstation 3 – Bringing Blu-ray into the homes?.......................................... 25 4.4 The Need for HD ................................................................................................. 26 4.5 Adoption pattern models...................................................................................... 27 4.7 Adoption Hindrance ............................................................................................. 31 4.8 Piracy .................................................................................................................. 31 4.9 Other disc format contenders .............................................................................. 32 4.9.1 FVD – Forward Versatile Disc....................................................................... 32 4.9.2 EVD – Enhanced Versatile Disc.................................................................... 32 4.9.3 VMD – Versatile Multilayer Disc.................................................................... 32 4.9.4 HVD - Holographic Versatile Disc ................................................................. 33 4.10 Comparison to a Previous Format Battle; VHS and Betamax ............................ 33 5 RESULTS .................................................................................................................. 35 5.1 Introduction ......................................................................................................... 35 5.2 Consumer adoption and alternatives to HD DVD and Blu-ray .............................. 35 5.3 Potential Success Factors ................................................................................... 41 5.4 The impact of the Playstation 3 ........................................................................... 44 5.5 Production costs / Economy ................................................................................ 46 5.6 Digital Rights Management / Copy Protection...................................................... 50 5.7 Differences in technical features - Pros and cons ................................................ 55 5.8 Future scenarios for HD DVD and Blu-ray - Which format will prevail? ................ 59 Contents 6 ANALYSIS ................................................................................................................. 65 6.1 Summary – Consumer Adoption and alternatives to HD DVD and Blu-ray .......... 65 Illustration 6: “When will HD DVD and/or Blu-ray technology reach majority consumer groups, if ever?” ........................................................................................ 66 6.2 Summary – Potential Success Factors ................................................................ 66 6.3. Summary – The impact of the Playstation 3........................................................ 67 6.4 Summary – Production costs / Economy ............................................................. 68 6.5 Summary – Digital Rights Management / Piracy.................................................. 69 6.6 Summary – Differences in technical features - Pros and cons ............................. 71 6.7 Summary – Future Scenarios of HD DVD and Blu-ray - Which format will prevail? ..................................................................................................................... 72 6.8 Conclusions......................................................................................................... 73 7 SUGGESTIONS FOR FUTURE RESEARCH............................................................. 75 REFERENCES.............................................................................................................. 77 Chapter 1 - Introduction 1 INTRODUCTION This chapter is intended to explain the purpose of the project and what problems it aims to give answers to. It is also meant to provide the reader with background information concerning the project’s field of study. 1.1 Background HD, short for High Definition, has been somewhat of a buzz word within the video and television business since the start of the new millennium. Though HD technology has been around for more than two decades, it looks like it finally will have its breakthrough (Ive, 2004). This is a lot because of the LCD (Liquid Crystal Display) and Plasma Display Panel (PDP) flat screens that have gradually become more popular with the consumers, and are well on their way replacing analogue CRT (Cathode Ray Tube) sets (Salmon, 2004). The flat screens’ often large sizes and use of digital technology make them particularly attractive for HD technology (Wood, 2006). A significant part of the flat screens sold today are marked with a “HD ready”label, meaning they are capable of displaying high definition video. Studies have shown that viewers notice a large difference in quality when comparing HD video and standard definition video on larger size flat screens (Haglund, 2002). Add to this that HDTV (High Definition Television) transmissions have become somewhat standardized in countries like USA, Japan and Australia (where some channels have HD quotas to fill). HDTV-transmissions have also started to hit Europe. The next big step in HD technology is purchasable or rentable prerecorded video and movies. Video-on-demand and similar online options are believed to become a future preference for many movie viewers (Honick, 2005), but there is also an opportunity window for a HD-supported physical format. From its introduction in 1997, the video and data storage disc DVD (Digital Versatile Disc) has become the most successful and rapidly adopted home electronics consumer product ever (Bell; Cookson, 2004). Since regular DVD players are not capable of transmitting or recording HD video (although this is possible, using new codecs), it will need a successor with such a kind of capability. Enter the blue laser discs. Because of their use of a narrower blue laser light cone, compared to the DVDs red laser, they have many times the information storage capacity compared to DVD (see chapter 3.3.1 and 3.4.1). This year, two competing blue laser disc formats, both with massive company support, hit the market. The first one is called HD DVD (High Definition/Density Digital Versatile Disc) and is mainly supported by Toshiba. The second one is named Blu-ray Disc (BD) and is mainly supported by Sony. The formats are not compatible, although their characteristics and capabilities are similar (see chapter 3.3.1 and 3.4.1). Also, the company support is almost equally divided for each format (see chapter 3.3.2 and 3.4.2). A format war is inevitable. 1.2 Purpose The purpose of this project was to analyze the two formats HD DVD and Blu-ray during the crucial time of their introductions to the market during the period of mid2006. One aim has been to conduct a technical comparison of both formats; another has been to analyze their marketing strategies and also to investigate how the format war affects 1 Chapter 1 - Introduction consumers. The main goal of the project was to predict a winner of the two formats, if there is one. The results and conclusions of this report are not only meant to be used as a market economical prognosis, but mainly as a broad comparison between and as an introduction to the two formats and investigate potential future scenarios of movie consumption and data storage. 1.3 Research Questions The two main questions this project aimed to give answers to are: • • Which format, if any, of HD DVD and Blu-ray will prevail in the battle for the blue laser-market? Is there room for two disc-based high density/high definition-video formats on the market? Since a format war is a broad and complex field of study, this project also has focused on secondary questions like: • • • • • • • • What are the main differences between the formats? Which are the pros and cons for each format? Which company supports which format and why? Are consumers ready to adapt to HD technology? What is the ultimate HD-resolution? How has movie consumption changed since the introduction of DVD? Does the disc-based format have a future as storage-media? When will it become obsolete? What lies in the future of movie consumption? 1.4 Delimitations This thesis will not thoroughly investigate HDTV, focusing on prerecorded high definition media instead of HD transmission technology. 1.5 Research Strategy The project’s purpose was mainly to study the two blue-laser formats HD DVD and Blu-ray as mediums for films - since it is by far the largest market for disc-based storage media (Interview with K. Oestreicher, 2006) - but also as data-storage formats. The study aimed to focus on comparing the differences; the strengths and weaknesses for each of the two formats. The research has mainly been based on a literature review and qualitative methods, which consisted of interviews. These methods aimed to give answers from a technical, economical, anthropological and forecasting analytical points of view. Quantitative methods conducted by other researchers have also been referred to. 2 Chapter 2 - Method 2 METHOD This chapter explains and motivates the research strategy and the chosen methods used for gathering data. Also, the validity and reliability of the methods are discussed. 2.1 Methodology When conducting this kind of scientific research, it is important to specify whether the method for data gathering should be quantitative and/or qualitative. Qualitative methods aim to study relations between facts and, after processing the data, to form generalizing conclusions. A quantitative method is more based on gathering information or data that is measurable, for instance via forms or questionnaires (Bell, 2000). Qualitative research methods are usually more focused on individual’s opinions and views on subjects that are relevant for the project. According to Johansson (1999), the qualitative method aims to classify the observed phenomenon regarding its meanings and significance. The method is generally carried out through interviews. After the interview data has been collected, the results of the interviews are formed into hypothesis or theories, if possible (Stensmo, 2002). This project has mainly used qualitative (and to some extent also quantitative) methods, only referring to quantitative methods that have been performed in previous research. The qualitative methods have consisted of interviews with company representatives, academics, journalists and other HD and/or marketing experts. After the interviewing the data was summarized, verified and hypothesizes or theories formed. Also, a thorough literature review was conducted at the start of the project, in purpose of gathering vital background data and forming a foundation for the rest of the research. 2.2 Research Schedule The research was divided into different phases. The first phase was to set up goals and delimitations and to formulate the purposes for the project. Next, the literature review was conducted and so on. The phases are summarized below, in table 2.1. Phase 1. Project planning – 2 weeks Phase outcome Purpose of the study, method choice, project schedule, basis for chapter(s): Introduction and Method Background information, ideas for interviews, company contact information, statistics and facts, basis for chapter(s): Background Networking; providing vital contact information for the interview phase Main questions, basis for chapter(s): Results Follow-up questions to initial answers Summary of the interviews, basis for chapter(s): Results and Analysis Analysis of the interview evaluation, basis for chapter(s): Analysis 2. Literature review – 6 weeks 3. Company/media/other contact – 2 weeks 4. Initial interviewing – 2 weeks 5. Follow-up interviews – 2 weeks 6. Interview summary – 4 weeks 7. Analysis – 4 weeks Table 2.1 – Project phase summary 3 Chapter 2 - Method 2.3 Qualitative Method Since the project’s wide definition of subject, mainly qualitative methods were used, in the form of in-depth interviews. The purpose of the interviews was to both conduct informant based and respondent based interviews. The interviews should be informant based to get updated with new (for instance technical and marketing) information that was not available via the literature review and respondent based to get individual views for each format (also not available via the literature review) and important insights and motivations, for instance regarding company support. The interviews have been structured (with questions that are to supply with knowledge required) and mostly standardized open-ended (the wording and sequence of questions are determined in advance, all interviewees are asked the same basic questions in the same order) (Cohen, 2000), although some of the questions have been asked to certain interviewees depending on the respondent’s knowledge/occupation/specialty etc. These kind of interviews were chosen to increase validity, thus to increase the equality regarding each format. Concerning interviews with partial subjects, as many impartial interviewees as possible were selected (individuals with no commercial interest in or responsibility for any of the formats). The interviews were planned and carried out through the model in Cohen’s chapter ‘Planning interview-based research procedures’, with the following stages: - Thematizing (formulate the purpose of the investigation, clarifying the why and what of the investigation) Designing (planning the design of the study, for instance forming questions) Interviewing (carried out in person, via telephone or via e-mail, based on an interview guide and with a reflective approach to the knowledge sought) Transcribing (if the interview was conducted in person or via telephone, the text was transformed from oral speech to written text) Analyzing (deciding the nature of the interview material and which methods of analysis are appropriate for the interviews) Verifying (ascertain the generalizability, reliability and validity of the interview findings) Reporting (communicate the findings of the study and the methods applied in a form that lives up to scientific criteria, that results in a readable product, i.e. the Results chapter) 2.4 Quantitative Method Because of the project’s limited time span, there has not been enough time to conduct both qualitative and quantitative methods. However, a couple of quantitative methods conducted within other projects within the same field of research have been referred to. For instance, Lars Haglund of SVT (Swedish Television) has done tests on image quality perception on larger flat screens with HD and SD (Standard Definition) image sources. The BBC (British Broadcasting Corporation) has also conducted similar tests on average viewing distances. I have referred to both. 2.5 Literature Review The literature review was conducted as one of the early phases of the project. Initially a search for blue-laser disc/HD DVD/Blu-ray literature was carried out. Since the blue-laser videodisc technology is new, academic pieces, technical papers and news 4 Chapter 2 - Method articles were used to a greater extent as sources of information than books. The literature was mainly gathered from databases available via The Royal Institute of Technology’s and Shibaura Institute of Technology’s online library services. Internet sources have been referred to according to the Harvard System in the References section. After the search for and gathering of literature, a reading phase was carried out, where the most relevant information was highlighted. Subsequently, a second readthrough was conducted, this time mainly focusing the highlighted information. During and after these phases, the main parts of the Theory chapter were written. The literature review has been the base of the technical comparison between the formats. It has also provided with data concerning previous carried-out quantitative research within this field of research; for instance, the BBC’s study on viewing distances’ inflict on image quality perception, called ‘Tests of visual acuity to determine the resolution required of a television transmission system’. The literature review has also resulted in relevant statistics and facts. It has also given some information concerning previous format battles, like the one between the video systems Betamax and VHS (Video Home System). 2.6 Methodology/Choosing respondents Initially, the intention with this phase was to mainly focus on interviewing company and organization representatives in order to receive motivational answers on company support. However, this proved to be difficult during the Company/media/other contact phase (see chapter 2.2). During this phase, more than 30 different companies and organizations were contacted (including Toshiba, IBM, Intel, NEC, Sanyo, Sharp, Sony, Apple, Hewlett Packard, LG Electronics, Hitachi, Panasonic, Pioneer, Samsung, TDK, Thomson/Technicolor, Universal, Paramount Home Entertainment, Warner Home Entertainment, Buena Vista, Sony Pictures Home Entertainment/MGM, Walt Disney Pictures and Movies, HD DVD Program, The DVD Forum, The Blu-ray Disc Association and several others) somehow involved with HD DVD and/or Blu-ray, and several different representatives at each of these companies. Many of these companies did not reply at all. Others informed of a non-interview policy with people outside the media industry, and referred to white papers or other already authored sources (The DVD Forum, IBM and Apple were among these companies). Two companies, HP and NEC, replied that they had no spokesman for Blu-ray/HD DVD at the moment of contact (June 2006). Four companies accepted the interview requests: Dell, Microsoft, Niveus Media Inc. and Thomson/Technicolor. Only Microsoft (with representative Xavier Pouyat) and Niveus Media Inc. (with representative Tim Cutting) fully completed the questionnaires. Dell (with representative Robert Williams) and Thomson/Technicolor (with representative Season Skuro) backed out of the interviewing once they received the questionnaire. Robert Williams at Dell referred instead to Dell’s white papers and public analysis on Blu-ray and HD DVD. Season Skuro at Thomson/Technicolor chose not to answer the questions with the motivation: “Unfortunately, the questions that you have posed below are not questions the company is in a position to answer due to the sensitive nature of this topic.” (e-mail from Season Skuro received on June 13) The results of the company interviewing phase made it clear that the format war was a bigger taboo among company representatives than perviously planned. It was grasped that, even if some companies were to participate in the study, the kind of 5 Chapter 2 - Method wanted feedback was not probable to be received from these respondents, as this kind of information most usually is not available to the public. Also, it became clear that the information gathered would be biasad and thus not benefitial for the study’s purpose. Pondering these factors, it was decided to change the selecting range of respondents. After the fruitless outcome of the company networking phase, the feedback from what would become twenty-three technical journalists, economists, analysts and others with similar areas of expertise was far more satisfying. Also, these sources were regarded to have higher validity, since their in general neutral, unbiased standpoint. It was then decided to focus on these interviews instead. The selections of these respondents were mainly decided during the literature review phase, after reading articles, papers, columns etc. by the respondents that provided useful and relevant information. The authors were then contacted with an interview request, which some accepted and some declined. A detailed list of all the interviews conducted can be found in the Reference section. 2.7 The Questionnaire The questions used, to all interviewees, were mainly of a discussion and open-end basis. The subjects of the questions were formed during the literature review. The often general character of the questions was chosen due to the intention of gathering unbiased opinions and point of views. Examples of questions asked include: • • • • Do you think customers are ready and willing to invest in high definition disc formats? If not, when do you believe they will be ready (if ever)? What are your thoughts on HD DVD's software use of iHD contra Blu-ray's use of Java? Do you believe the technically advanced DRM systems of HD DVD and Bluray might affect the consumers' privacy and possibilities of interoperability? Which format, if any, do you believe will win the format war? Why? Do you think it is possible for both formats to coexist on the same market? Some of the interviews had questions that were individually suited for the interviewee, if the interviewee had certain knowledge of a particular subject. In some cases, follow-up questions were added after gathering the initial answers, if clarification felt necessary or if other questions came up. Some interviewees felt they did not want to or had the proper knowledge in certain areas regarding HD DVD and Blu-ray and chose not to answer certain questions. These non-answers have not been presented in the analysis phase. The questions mainly focused on areas as consumer adoption, alternatives to HD DVD and Blu-ray, potential success factors, storage, video codecs, software, production costs, DRM (Digital Rights Management), alternatives to HD DVD and Blu-ray, the future of movie consumption and future scenarios for HD DVD and Bluray. The following chapter summarizes and analyzes the interviews. The respondents’ answers are being presented in the same order the interviews were carried out (as listed in the Reference section). 2.8 Validity and Reliability Reliability and validity are two important terms when it comes to conducting scientific research. 6 Chapter 2 - Method Reliability is a measurement of to what extent an instrument or methodology is getting unvarying outcomes during repeated experiments, conducted under constant circumstances. High reliability means getting same or very similar results during repeated attempts of an experiment with the same circumstances (Bell, 2000). For instance, if a question receives one type of answer under a particular circumstance and a completely different reply during the same circumstance, the question is not reliable (Bell, 2000). However, this project’s interviewing has not had the main purpose of gathering empirical facts. The aim has been to investigate the opinions and thoughts of the interviewees, due to the new and interchangeable nature of the technologies. Therefore, a majority of the interviews have been of a respondent character, i.e. they have had the purpose of investigating the opinions of the interviewed person (or, in a few cases, the company or organization he or she is representing). However, some of the interviews have been of a more facts gathering nature, in other words of an informant character. These facts have mainly consisted of statistics and technical facts, not available through the literature review. After all the interviews were conducted, their outcomes were recapped, compared and summarized. The results were then analyzed, discussed and finally a conclusion was formed. Validity is a measurement if a certain method measures or describes what it is intended to measure (Bell, 2000). Given this, it means that if a question is not reliable, it also lacks validity, but in case the reliability is high it does not necessarily mean that the validity also is high. Since the main part of the interviews have been of a respondent character, the validity has mostly been about making sure that the questions are relevant for the project’s purpose. This matter has also been of importance to avoid bias, due to potential partiality. The literature review has been of high relevance concerning both the research’s validity and reliability. This is because some of the interviewees’ answers may have been or have been biased, due to professionally based partiality. Of course, some of the literature also may have been under the subject of bias (for instance both of the respective format introductions written by the Blu-ray Disc Association and the DVD Forum). 7 8 Chapter 3 - Background 3 BACKGROUND This chapter summarizes the most relevant technical information on HD DVD and Blu-ray gathered from the literature review. Its purpose is to provide crucial background information concerning the two formats. The sources of information have mainly been technical articles and papers. 3.1 Introduction The video and data storage disc DVD is the most successful consumer electronic product ever, considering its growth rate, high sales and rapid spreading; replacing the VHS system in barely five years after its introduction (Bell; Cookson, 2004). Millions of consumers that previously never bought home videos, found the DVD concept so appealing that they have purchased their own private libraries with movies and Television series on DVD. In three and half years DVD players achieved the mark on the U.S. market that VCRs took eight years to reach, and CD players also took eight years to match. From its introduction in early 1997 until October 2000 more than ten million DVD players were sold in the USA (Taylor, 2002) and until now more than 106 million DVD players (excluding DVD-ROM drives and DVD-capable PlayStation 2 systems) have been sold in the U.S. alone (thedigitalbits.com, July 2006). The success factors of the DVD include enhanced picture quality (compared to the previous analogue video system VHS), digital multi-channel surround sound capability, convenient access to the program material using on-screen menu-based navigation and the packaging of added bonus material and interactive content along with the primary title. Its possibilities as a source for data storage have also been one of the most important success factors (Bell; Cookson, 2004). With less than ten years on the market, the contending successor for DVD might already be here: the blue-laser storage disc. Because of its use of blue laser the storage capacity greatly exceed the old red-laser DVDs. Since the blue laser’s light cone is narrower than the red one’s, the information pits can be placed closer to each other on the disc, thus increasing the storage capacity (see chapter 3.3.1 and 3.4.1). The growing need for increased storage capacity for disc based media, particularly caused by the larger bit streams of HDTV and advanced multimedia applications like computer games, will make the DVD insufficient within a couple of years (DVD Forum, 2003). The need for purchasable and rentable video and movie in HD will also increase when television viewers get accustomed to HDTV transmissions, since the 480-line screen resolution for DVD is already considered too low and results in almost unacceptable low image quality on larger screen sizes. Various perception-based tests have shown that many find the picture quality of SDTV (standard definition digital television) and DVD on plasma or LCD flat screen televisions (with a larger screen size) to be unsatisfactory or of poor quality (Haglund, 2002). Consumer research show that perceived quality assessment tends towards “poor” for screens beyond 36 inches, while HDTV images are still considered “good” at 60 inches and beyond. (Auger, 2005) Since digital flat screen television sets sales are continuing to rise, the need for high definition transmission sources enhances. This year the sales for digital flat screen televisions are expected to exceed the ones of analogue CRT televisions for the first time; HD televisions will outsell analog sets by 89 percent in the U.S. according to the Consumer Electronics Association (Fernandes, 2006). The high definition TVs sales are believed to accelerate at an even higher rate when HD movies become widely available (VSDA, 2006). Research shows that once consumers get introduced to high definition moving images, they will have a difficult time adjusting back to lower resolutions. At a certain level, DVD must 9 Chapter 3 - Background remain competitive with HDTV. If someone can watch a movie in high-definition on broadcast HDTV, this option will likely seem more attractive than renting the DVD if it only plays in 480-line, interlaced standard definition (Taylor, 2002). As for the next generation of disc storage, there are two blue-laser based disc formats that are competing for the same market, which has multibillion dollar potential (VSDA, 2005). The two formats are called Blu-ray disc and HD DVD. The technologies of the two discs are similar, but they are not compatible. Blu-ray is technically more advanced, because of its use of thinner layers, and has a larger storage capacity while HD DVD is more similar to the DVD format and is both easier and cost less to produce than Blu-ray (Maquardt, 2005). Both formats have massive company support. The HD DVD format is mainly supported by Toshiba but, at the time of writing (September 2006), also by companies like Microsoft, IBM and Universal Studios. The Blu-ray format is mainly supported by Sony but, at the time of writing (September 2006), also by companies like Apple, Philips and Disney (see chapter 3.3.2 and 3.4.2). Thoughts about a format battle were formed early. Executives of Toshiba and Sony have met on several occasions, together with representatives of other supporting companies, with the intention to try in some way to unify the formats and its supporters, in an attempt to avoid competing for the same market. These meetings were inconclusive and without any success. Finally, in April 2006 the Panasonic executive officer Kazuhiro Tsuga commented the termination of the meetings in an interview with the news agency Reuters: “We are not talking and we will not talk. […] The market will decide the winner“(DVD Intelligence, 2006a). The feared but awaited format war then became official. 3.2 Introducing the two formats The format battle is of great concern, particularly for the home electronics industry, computer industry and movie industry. A large number of movie studios, home electronics companies and computer companies have decided to support one of either format exclusively. Analysts at Sanford Bernstein estimated that media companies could collectively lose as much as US$16 billion worldwide over seven years if HD DVD and Blu-ray were launched without a clear favorite, since without a clear winner, consumers would be leery of buying one of either format (Cnet, 2005). For many companies, the support has switched since the formats were introduced. Some companies, like Paramount, started supporting one format, but later turned to also support the other. Other companies have from the start decided to support both companies and many have stated that they will change to the other format if it is revealed to be the stronger one. Worth noting is that HD DVD executives have stated that because more highdefinition movies will be distributed over the Internet in coming years, they have essentially upgraded existing DVD technology to get the product available fast and to keep prices down. Blu-ray discs, however, include architecture that Sony’s chairman Sir Howard Stringer calls “revolutionary, not evolutionary” (Belson, 2006). In other words, Toshiba promotes economy and a swift entry into the market before developing advanced and revolutionary technology with its HD DVD, while Sony seem to have the opposite intentions with Blu-ray. 3.3 HD DVD HD DVD was developed by the DVD Forum and is based on a proposal from NEC and Toshiba. The DVD Forum develops and defines DVD standards. It is a member 10 Chapter 3 - Background organization consisting of over 230 companies from businesses like movies, entertainment, computing, consumer electronics and software. In November 2003, the DVD Forum selected HD DVD to represent the next-generation, post-DVD standard for high capacity, high definition optical discs. Therefore, HD DVD may include the DVD-logo in its trademark; it is considered an official DVD format. The DVD Forum does not consider Blu-ray to be a DVD format (www.dvdforum.org). 3.3.1 HD DVD – Technology The HD DVD disc is in many ways similar to the DVD disc. Both discs have a 12 cm diameter and a substrate thickness of 0.6 mm (each disc consists of two substrates bonded together). However, HD DVD discs are read with a laser with a wavelength of 405 nanometers (which represents the color of violet), compared to the DVD laser’s wavelength of 650 nanometers (which represents the color of red). In other words, the HD DVD laser is located at one end of the visible light spectrum (the visible light spectrum lays approximately between 400 nanometers and 700 nanometers, although wavelength perception may vary for different individuals). The shorter wavelength reduces phenomena like diffraction, and increases disc density. Illustration 1: Wavelength color representation. Used with permission of the DVD Forum. Copyright © 2005 DVD Forum1 HD DVD systems use a blue-violet laser with a numerical aperture (NA; tells of the lens’ light focusing characteristics) of 0.65 for the lens, which, in combination with the lower wavelength, results in a smaller and more focused spot diameter of the laser compared to the one in used red laser DVDs (which use a numerical aperture of 0.6). Illustration 2: HD DVD Disc structure compared to DVD-9 structure. Used with permission of the DVD Forum. Copyright © 2005 DVD Forum2 HD DVD discs may be single or double-sided, giving a theoretical storage potential of 60 GB on one disc. All HD DVD systems are designed to be backward compatible 1 2 Source: http://www.dvdforum.org/images/Forum_HD_DVD_Universal_24.pdf Source: http://www.dvdforum.org/images/Forum_HD_DVD_Universal_24.pdf 11 Chapter 3 - Background with DVD, meaning they can also play DVD discs. This is arranged by incorporating an optical pick-up head, integrating both a red laser diode for standard DVD discs and a blue laser diode for HD DVD, along with a single objective lens that works with both. The HD DVD ROM (Read Only Memory) disc contains pre-recorded media or software. Also, an 8 cm mini HD DVD-disc has been developed for applications like home video cameras. For data storage, HD DVD-R (recordable) and HD DVD-RW (re-recordable) have been developed. For storage capacity for respective format see table 3.1. Video A codec (the word is a portmanteau of any of the following: ‘CompressorDecompressor’, ‘Coder-Decoder’ or ‘Compression/Decompression algorithm’) is a program capable of performing encoding and decoding on a digital data stream or signal. It is often used in audio and video applications. DVD uses the audio and video codec MPEG-2 (Moving Pictures Expert Group). When DVD was introduced in Japan in 1996, MPEG-2 video compression at around eight Megabits per second was used. To transmit HD video with MPEG-2 codec at least 19.3 Mbps is needed (Auger, 2005). However, new, codecs with more efficient data rates have been developed since then. The maximum data transfer for HD DVD-video is 36.55 Mbps, compared to DVD-video’s maximum data transfer rate 11.08 Mbps (Auger, 2005), thus making HD DVD capable of transmitting HD video signals using MPEG-2. At the DVD Forum’s Steering Committee meeting held in Tokyo during February 2004, a motion was carried approving all three MPEG2, H.264 (also known as MPEG-4 and AVC) and VC-1 (Video Codec 1 - previously known as Windows Media 9) as mandatory codecs in HD DVD players, with the intention of future proofing the format (Bell; Cookson, 2004). The content owner will have the option to compress the motion picture in any one of these codecs, since all HD DVD players will be capable of decoding. Video quality is measured in pixels and lines. HD DVD supports video modes up to 1920x1080 (which means 1920 pixels x 1080 lines). Video images may be displayed using either progressive scanning technique or interlacing. Progressive scan (p) displays full frame pictures, while the interlace (i) scanning means that each frame is divided in two parts; one containing the even lines and another containing the odd lines. HD DVD supports both 1920x1080i and 1920x1080p, although all players may not have this capability (for instance, Hitachi’s first players HD-A1 and HD-XA1 did only support video modes up to a maximum of 1080i). The maximum resolution output DVD is 720x480 60i for NTSC and 720x575 50i for PAL (see chapter 3.6). Audio HD DVD supports audio codecs LPCM (Linear Pulse Code Modulation), Dolby TrueHD (Previously known as MLP or Meridian Lossless Packing), Dolby Digital, Dolby Digital Plus, DTS (formerly known as Digital Theaters System) and DTS HD. HD DVD will be able to deliver a maximum of eight (7.1) audio channels of 24-bit/96 kHz. Software 12 Chapter 3 - Background HD DVD ROMs use the open standard iHD Interactive Format to allow interactive content to be authored for discs. In contrast, Blu-ray makes use of Java technology for its interactive content. iHD is exclusively developed for HD DVD by Microsoft, with input from movie studios like Disney, and Toshiba and is based on the XML program language and uses ECMA-script (standardized JavaScript). Since iHD is based on XML, it is not limited to offline content used on optical media, but also media delivered or streamed over the Internet (or any other network). This will be usable in Internet connection capable versions of HD DVD players. iHD enables features like animated graphical menus or video signals that can be superimposed over a movie while it’s still running, compared to the static menus and single video feed of DVD. According to BetaNews-reporter Nathan Mook, iHD is both "fast and very easy to learn” (interview with N. Mook, 2006). Mook further believes that interactivity is going to change the way people watch movies in the future. Storage Capacity A single-layered single-sided HD DVD ROM disc has the storage capacity of 15 gigabytes (GB) while a dual-layered single-sided disc can store up to 30 GB. At the time of writing (May 2006), Toshiba has announced the development of a triplelayered single-sided HD DVD ROM disc with a storage capacity of 45 GB. Table 3.1 shows different HD DVD storage capabilities. Physical Size HD DVD-ROM, single sided Single Layer 15 GB Dual Layer 30 GB HD DVD-ROM, double sided HD DVD-R, single sided HD DVD-R, double sided HD DVD-RW, single sided 30 GB 15 GB 60 GB (not developed 30 GB 30 GB 60 GB Triple Layer 45 GB (under development at time of writing) 15 GB (under 30 GB (under development at development at time of writing) time of writing) HD DVD-RW, 30 GB (under 60 GB (under double sided development at development at time of writing) time of writing) Table 1: HD DVD storage capacities developed or under development 13 Chapter 3 - Background Content Distribution / Digital Rights Management Illustration 3: The structure of AACS. Used with permission of the DVD Forum. Copyright © 2005 DVD Forum3 AACS – Advanced Access Content System In order to prevent piracy concerning prerecorded digital media, a venture founded by companies Toshiba, Sony, Microsoft, IBM, Intel, Panasonic, The Walt Disney Company and Warner Bros. Studios, has implemented both HD DVD and Blu-ray with the cryptography system AACS (Advanced Access Content System). AACS is similar to the CSS (Content Scrambling System) used for DVD ROMs, but the main difference lies in how the various decryption keys are distributed. AACS is based on broadcast encryption, i.e. the cryptographic tools used to encrypt broadcast content, disallowing non-subscribers to watch protected data streams (AACS LA, 2006b). AACS allows the content provider to eliminate any subset of users from being able to use the service. Each individual HD DVD (and Blu-ray) player is provided with a unique set of decryption keys, which are used in a broadcast encryption scheme. If a player’s keys are compromised by an attacker (e.g. keys posted publicly after being hacked), the AACS LA (Licensing Authority) can revoke those keys in future content, making the keys and player useless for decrypting new titles. This could lead all the keys of particular players to be revoked, i.e. loosing the function to play back new discs. In comparison, with CSS, all players of a given model are provided with the same, shared decryption key. AACS encrypts content under one or more title keys using the Advanced Encryption Standard (AES). The keys are derived from a combination of a media key and several elements, including the physical serial number embedded on a DVD (volume ID), and a cryptographic hash of the title usage rules (AACS LA, 2006b). Future versions of HD DVD and Blu-ray hardware players might be able to authorize content online, via an Internet connection (Fang, 2006). Though, it is hard to imagine Internet connections being required by default, as this could diminish or delete segments of the consumer base. This is more likely for software players, e.g. used in computers. Though an Internet connection could update hardware players that have been depleted of decryption keys, it also opens up for issues like online security 3 Source: http://www.dvdforum.org/images/Forum_HD_DVD_Universal_24.pdf 14 Chapter 3 - Background Fang, 2006). A digital watermark copy protection system has been developed for AACS, but not yet implemented (August 2006) for HD DVD. If implemented, all HD DVD players will be equipped with a sensor that listens for inaudible watermarks in the soundtrack of theatrical motion pictures, added by the movie studios. If the sensor should detect the marks, the player will refuse to play the disc, since it means the disc is playing back a copy made from a theatrical print. ICT – Image Constraint Token AASC guidelines (which must be followed by HD DVD and Blu-ray player manufacturers) allow movie studios the option of converting down the analog component outputs on HD DVD (and BD players). This is done using the HighBandwidth Digital Content Protection (HDCP) technology. HDCP was invented by Intel and has the purpose to control video and audio as it flows out of a player and onto a display. A digital flag, called Image Constraint Token (ICT), can be embedded in the metadata of a disc (AACS LA, 2006b). If the content provider implements the flag, the resolution will be converted down from 1920x1080 to 960x540, if the video signal is not connected via a fully digital and protected pathway, called HDMI (High Definition Multimedia Interface) or DVI (Digital Visual Interface) output. The resolution would be only a quarter, since both the horizontal and vertical resolution is halved. If ICT is implemented, non-HDCP-screens (a majority of older flat screen versions) will not be able to display high definition images. E.g. customers that purchased legal copies of HD DVD or Blu-ray movies can be penalized with a picture downgrade, only for not using a HDMI connection. According to BusinessWeek, only one in 20 HD television sets sold over the past few years and only 15% of new sets sold in 2006 have the right version of digital connector that would pass as ICT approved (Edwards, 2006). The purpose of ICT is to prevent piracy. According to Holtzman (2006), the only way a Digital Rights Management (DRM) can really work is to control all of the hardware the video data flow through, including the monitor. Without ICT it is possible to copy full-resolution copies of HD DVD and Blu-ray movies via an analog video connection or videotaped and subsequently distribute them via peer-to-peer networks (Bangeman, 2006). The decision to whether set the ICT flag to restrict output is left to the content provider. AACS guidelines require that any title that implements ICT must clearly state so on the packaging of the video. At the time of writing (July 2006), only one movie studio (Warner Brothers) has announced any near future use of ICT according to BusinessWeek (Edwards, 2006), and there is an unofficial agreement between other movie studios and some consumer electronics manufacturers not to use ICT until 2010 or 2012 (Fisher, 2006). However, there is an official deadline for when all HD DVD players and ROMs will make use of ICT. During the ‘2006 DVD Forum Seminar’ (see chapter 3.3) in Tokyo it was announced that after 2010 all HD signals from HD DVD players will be HDMI/DVI only and in 2013, all HD DVD signal transmission will require an HDCP enabled digital display for all playback (Watch Impress, 2006), i.e. it will not be possible to use HD DVD players’ component outputs and displays lacking an ICTcompatible digital input. Mandatory Managed Copy Managed Copy is a feature that guarantees consumers the possibility to make at least one copy of their ROMs (e.g. to a hard drive, a backup disc also or a portable device) as well as allowing the content to be played back remotely (e.g. over a home network). Managed copy is mandatory (Mandatory Managed Copy – MMC) for HD 15 Chapter 3 - Background DVD-ROMs (Interview with X. Pouyat, 2006). However, while the studios have to offer managed copy (all content provided on HD DVD must give the users the option of making at least one copy) they do have the option to charge for it (Fisher, 2005b). Region Coding HD DVD movies are currently (September 2006) not implemented with a region coding system. 3.3.2 HD DVD – Company Support The HD DVD Promotion Group consists of over 230 members (July 2006), and is mainly led by Toshiba, NEC and Sanyo. Other members include Intel, Microsoft and Canon. The purposes of the HD DVD Promotion Group are to (www.hddvdprg.com, 2005): “ […] (a) promote the HD DVD format established by the DVD Forum, (b) enhance the development of content and hardware made in compliance with the HD DVD format, and (c) establish and expand the market for such products. For such purposes, the Group shall conduct the following activities ("Purposes"): i) provide useful information to companies that are interested in HD DVD; ii) exchange ideas and share information concerning HD DVD among the Group's members, subject to the antitrust policy issued by the Management Meeting; and iii) promote the HD DVD products.“ 3.4 Blu-ray The Blu-ray 4 disc (BD) was jointly developed by the Blu-ray Founders (BDF), a variety of companies mainly led by Sony. In February 2002 the BD format was announced by the BDF. The BD format was never submitted as a proposal for a HD disc format to the DVD Forum. The BDF stated that the BD is a needed evolution for the disc format, since DVD is not capable of the storage capacity required to record and store HD video. The BD was designed to be a viable technology for a period of at least 10 to 15 years, according to the BDF (Blu-ray Disc Founders, 2004). 4 The spelling of “Blu-ray” is not a misprint, since it is not possible to register dailyused term as part of a trademark. 16 Chapter 3 - Background 3.4.1 Blu-ray – Technology Illustration 5: Blu-ray disc structure compared to CD, DVD and HD DVD. Used with permission of the Blu-ray Disc Association. Copyright © Blu-ray Disc Association Like the HD DVD disc, the Blu-ray disc has a 12 cm diameter; however, the thickness of the cover layer is only 0.1mm. The reason for this, compared to the HD DVD’s layer thickness of 0.6 mm, is to increase storage capacity. If the BD were to have the equal thickness of HD DVD or DVD, it would lead to aberrations, which lowers the recording capacity to about 10 GB instead of 25 GB. By making the thickness of the cover layer 0.1 mm, the numeric aperture value of the lens can be raised to an acceptable level and the storage capacity increased (Blu-ray Disc Founders, 2004). The BD is, like HD DVD, read with a laser operating at 405 nm. However, the numerical aperture of the lens is even higher than HD DVD’s: 0.85. This is to produce a more focused laser spot size (the Blu-ray beam size is 0.58 µm), which is vital due to the thin cover layer. Compared to the HD DVD, the information on the Blu-ray disc is stored closer to the disc surface, another reason for its superior storage capacities. Like HD DVD, Blu-ray systems are backward compatible, meaning they are able to play DVD video. This is arranged the same way as with HD DVD, including BD players with dual laser diodes (see chapter 3.3.1). The pre-recorded disc is called BD-ROM and has the intended use for distributing movies, games and software. There is an eight cm version available for video cameras and similar areas of use. For data storage, the recordable disc is called BDR, and the rewritable BD-RE. Both offer the same storage capacity as BD-ROM (see 17 Chapter 3 - Background table 2). Due to its thin data layer, Blu-ray discs come equipped with a scratch protection called Durabis, which was developed by TDK Corporation. According to the BDA, Durabis is supposed to have high scratch resistance. Video The BD-ROM format included support for video codecs are the same as the ones of HD DVD: MPEG-2, H.264 (also known as MPEG-4 and AVC) and VC-1 (previously known as Windows Media 9). The maximum data transfer rate for BD is 36 Mbps and up to 54 Mbps for BD-ROM, although the BDA has announced plans to raise the disc rotation speed, thus also increasing data transfer rate, in the future (Blu-ray Disc Founders, 2004). Like HD DVD, Blu-ray will support video resolution modes up to 1080p. Audio BD, like HD DVD, supports audio codecs LPCM, Dolby Digital, Dolby Digital Plus, Dolby TrueHD, DTS and DTS-HD. However, BD can deliver up to eight (7.1) audio channels of 24-bit/192 kHz compared to HD DVD’s maximum of 24-bit/96 kHz (Bluray Disc Founders, 2004). Software In 2005 it was decided that Java would be used to implement interactive menus on Blu-ray discs; a more interactive approach compared to DVD videodiscs’ prerendered MPEG segments, selectable subtitle pictures and simple programmatic navigation. According to the Blu-ray Disc Association, BD devices will be able to update Blu-ray discs via the Internet, i.e. adding content that is not available on the disc at pressing time. The Blu-ray version of Java language is called BD-J and will be part of the Globally Executable Multimedia Home Platform (GEM) standard, a system for interactive digital television. Storage Capacity The Blu-ray disc has more storage capacity compared to HD DVD, 25 GB per layer. TDK has developed a quad layer BD-ROM prototype with a storage capacity of 100 GB and have also announced that they are developing of an eight layer disc with a storage capacity of 200 GB (Blu-ray Disc Founders, 2004). 18 Chapter 3 - Background Physical Size BD-ROM, single sided Single Layer 25 GB BD-ROM, double 30 GB sided 8 cm BD, single 7.8 GB sided BD-R, single sided 25 GB BD-RE, single 25 GB sided Table 2: Blu-ray storage capacities Dual Layer 50 GB 60 GB Quad Layer 100 GB (only prototype available at time of writing) 90 GB 15.6 GB 50 GB 50 GB Content Distribution / Digital Rights Management AACS Blu-ray also features the content protection mechanism AACS as its core technology. Blu-ray, however, has added two additional layers of protection, BD+ and ROM mark. BD+ is also known as a Self-Protecting Digital Content (SPDC) system (Cryptography Research, 2006) BD+ BD+ is a safeguard against future content protection system breaches. It allows for dynamic encryption schemes, meaning manufacturers have the opportunity to change encryption schemes on new discs, if previous schemes are to be cracked, i.e. a single crack will not open the entire BD spec for the duration of its lifetime (which was the case with DVD’s CSS system). BD+ allows discs to carry title specific security logic, i.e. each disc can contain code that can be run on a BD player to allow or disallow playback, although the players will return to normal once the disc is ejected (Fang, 2006). Future versions of BD+ applications could download new crypto if the old one is broken directly to the player. Theoretically, it could also be possible for a studio to remotely disable all of the affected players, if a cryptographic breach for a company’s software were to occur (Fang, 2006). ROM Mark The Blu-ray Disc Association has also agreed to add digital watermarking technology to BD-ROMs. ROM Mark was designed to prevent large-scale piracy, e.g. videotaped and pirated software sold on streets. The ROM Mark-feature will be built into all ROM-producing BD devices. By utilizing the small differences in disc burners, ROM Mark is able to tie disc security to the specific burner used to produce the disc. The ROM Mark is a unique and undetectable watermark type of identifier produced and included in the manufacturing phase. In the event that a watermark is detected, the specific content can be prevented from being reproduced, with the purpose of avoiding mass counterfeiting. Both BD+ and ROM Mark features have gained popularity among software companies, but some experts believe it will be anti-consumer (see chapter 5.6). 19 Chapter 3 - Background Mandatory Managed Copy Mandatory Managed Copy (MMC) will be part of the BD format’s features. The MMC feature will enable consumers to make legal copies of their own BD movies that for instance can be transferred to a home network. It is up to the studios to decide to which extension the copy protection levels a BD title will be equipped with, i.e. the amount of legal copies allowed for each ROM. It is, however, possible for the content owners to charge for additional managed copies. Before late 2005, the consumer’s copying options for Blu-ray were only optional for the content providers to include or not. In October 2005, computer company Hewlett & Packard publicly requested the Blu-ray Disc Association that Managed Copy should also be implemented to the Blu-ray specifications with the motivations ‘in order to meet the fundamental technical needs of the PC and help create a seamless experience throughout the digitally connected home’ and ‘Unlike with today's conventional DVDs, this feature allows consumers to make legitimate copies of their HD movies and enjoy this content around the home or across their networks. Making this feature mandatory will ensure a consistent consumer experience across all next-generation DVD content’ The H&P request also included a plea to the BDA to use iHD instead of Java. The BDA approved the Mandatory Managed Copy request, but declined the request regarding iHD (Fisher, 2005a). Image Constraint Image - ICT As part of the AASC standard, BD players also provide the capability for the content provider to implement ICT (chapter 3.3.1). Region Coding Blu-ray movies implement region codes (www.blu-raydisc.com), although fewer than from those for DVD. Region Code 1 Area North & South America, Japan and East Asia (except China and Mongolia) 2 Europe and Africa 3 Asia (except Japan, South Korea and Taiwan) and Oceania Table 3: Blu-ray region codes 3.4.2 Blu-ray – Company Support The Blu-ray Disc Founders was succeeded by Blu-ray Disc Association (BDA), which was formed on October 4 2005. The BDA’s purpose is to support, promote and develop further business opportunities for the BD format, or, according the BDA’s association divisional structure model, the tasks for the members are to “create”, “uphold” or “promote” the BD format (www.blu-raydisc.com, 2006). The BDA consists of over 170 members (May 2006), including Apple, Dell, HP, Hitachi, LG, Mitsubishi, Panasonic, Pioneer, Philips, Samsung, Sharp, Sony, TDK, Thomson, Twentieth Century Fox, Walt Disney and Warner Bros - all of these listed companies form the BDA’s board of directors (www.blu-raydisc.com, 2006). 20 Chapter 3 - Background 3.5 Comparing the formats In a lot of ways, the format war between HD DVD and Blu-ray is a battle against cost versus technology. To summarize the previous chapters, the technical specifications for HD DVD and Blu-ray are similar in many ways. The major differences lie in disc structure (BD being thinner), storage capacity (BD being superior) and DRM systems (BD using two more DRM features). As an introduction to this chapter, table 3.4 reviews each format’s technical characteristics. Parameters Storage capacity Laser wavelength Numerical aperture (NA) Disc diameter Disc thickness Protection layer Hard coating Track pitch Data transfer rate (data) Data transfer rate (video/audio) Video resolution (max) Video bit rate (max) Video codecs HD DVD 15 GB (single layer) 30 GB (dual layer) 405 nm 0.65 120 mm 1.2 mm 0.6 mm No 0.40 µm 36.55 Mbps (1x) 36.55 Mbps (1x) 1920 x 1080 (p) 28.0 Mbps MPEG-2 MPEG-4 AVC VC-1 Audio codecs Linear PCM Dolby Digital Dolby Digital Plus Dolby TrueHD DTS DTS-HD Interactivity iHD Table 4: Technical summary of the formats Blu-ray Disc 25 GB (single layer) 50 GB (dual layer) 405 nm 0.85 120 mm 1.2 mm 0.1 mm Yes 0.32 µm 36.0 Mbps (1x) 54.0 Mbps (1.5x) 1920 x 1080 (p) 40.0 Mbps MPEG-2 MPEG-4 AVC VC-1 Linear PCM Dolby Digital Dolby Digital Plus Dolby TrueHD DTS DTS-HD BD-J 3.6 NTSC and PAL conversions Film-based material is usually shot at 24 fps (frames per second) and each frame is then shown twice (48hz), to avoid visible flicker effects. Global Video and television standards NTSC (National Television System Committee - used in countries like Japan, Korea, USA and Canada) and PAL (Phase Alternation Line – used mainly in Europe and large parts of Asia) run respectively at 30 fps/60 hz (technically 29.97 fps/59.94hz) and 25 fps/50 hz. To transfer film-based material to NTSC and PAL, a conversion has to be made (Taylor, 2002). In the case of PAL, the movie is sped up 4.2% to match the 25 fps rate of PAL video. Thus, PAL results in the transformed video running 4.2% shorter than the original film (as well as the equivalent NTSC version, see below). This also results in a pitch increasing of the soundtrack by 70.67%. In the case of NTSC, a so-called 3:2 pulldown is conducted when converting the 24 fps of the movie to the 29.97 fps of NTSC (Taylor, 2002). This is accomplished in two steps. First, the film motion is slowed down by 0.1%, making the film travel at 23.976 fps. Now, there is 4 frames of film for every 5 frames of NTSC video 21 Chapter 3 - Background (23.975/29.97 = 4/5). The four frames of film are then turned into five frames of NTSC. This is done taking advantage of NTSC’s use of interlaced images. Every NTSC frame is divided into two; one displaying the even-numbered lines of the image, one displaying the odd-numbered lines. Thus, there are 10 interlaced NTSC field images for every 4 film images. To fit the film images to the video signal, the NTSC system alternately places one film frame across two fields, the next across three, the next across two, and so on. This is repeated after each time four film frames have been exposed and transformed into ten interlaced frames. A problem with 3:2 pulldown is that it results in a distortion called telecine judder, making camera movements that were steady on film jerky on NTSC video. This is due to the overlapping of some of the interlaced images. Both HD DVD and Blu-ray are capable of showing film without performing a 3:2 pulldown or 4.2% speedup. In other words, the technology permits a capability of outputting a 1080p/24 fps signal (even though doubled or tripled to avoid or eliminate flicker). However, this depends on the characteristics and capabilities of the display. For displays not capable of displaying 1080p, the video signal will be converted, for instance using a 3:2 pulldown (making the signal 1080i/60 fps). 22 Chapter 5 - Results 4 SUCCESS FACTORS This chapter also focuses on information gathered from the literature review, although focusing more on factors linked to the potential success of HD DVD and Blu-ray instead of technical facts. 4.1 Production costs According to Rick Marquardt, who previously was the Senior Vice President of Warner Advanced Media Operations (WAMO) that helped the DVD format achieving its wide success (Roberts, 2006), manufacturing BD discs would require an estimated US$1.7 million cost per each existing DVD manufacturing line (Marquardt, 2005). Each major manufacturing facility would also require a minimum of two mastering systems, at a minimum cost of US$2 million per system, according to Marquardt. In comparison, Marquardt states that the cost to adopt existing product lines at DVD manufacturing facilities to HD DVD-production would be minimal. Marquardt says the cost of upgrading an existing DVD line is about US$150,000 and a DVD mastering system can be upgraded for US$145,000. Due to the lower (initial) production cost for HD DVD, the players also come at a lower retail price. The first HD DVD player, Toshiba’s HD-A1, was listed at US$499.99 upon release in the USA in April 2006. The first Blu-ray players, Sony’s BDP-S1 and Samsung’s BD-P1000, were announced to cost respectively US$999.99 (sony.com, [2006-05-25]) and US$999 (amazon.com, [2006-05-25]) upon release during the summer of 2006. Whether the production costs will affect the outcome for the format battle in the long run is uncertain. Most of the interviewees believe that it might be of HD DVD’s advantage initially, but that in the end the customer decides what he/she wants and the companies will produce accordingly (see chapter 6). 4.2 Distribution and success factors of DVD The concept of home cinema has become massively popularized since the triumphs of DVD and has caused a change in the distribution methods of video. According to Ron Honick in his book Software Piracy Exposed, DVD sales and rentals on average make twice as much in turnovers as the cinema industry. A paradigm shift has occurred concerning the release dates for movies on different media. The theater-toDVD window is usually only several weeks or a few months now, something that previously could last several months earlier (Honick, 2005). The cause for this is piracy (illegal downloads of movies) and that an increasing number of consumers prefer to rather watch movies on DVD than in cinemas. Peter Sealey, an adjunct professor of marketing at the University of California-Berkley’s Haas School of Business, believes that in the future this window will be non-existent and media will be released simultaneously around the world; theatrically, DVD and pay-per-view (Honick, 2005). Video rental services that distribute DVDs via the post system have not only been introduced to the market, but become extremely successful. The world’s largest video subscription service, U.S. company Netflix, has a total inventory over 42 million discs and mail 1 million DVDs daily to their 4,2 million subscribers (Breslau; McGinn, 2005). Each day they receive an additional 100,000 new discs from Hollywood movie companies. Netflix has announced that they will distribute HD DVD movies and Bluray movies when released. They have also told that they have started to invest in 23 Chapter 5 - Results online service applications, and will offer it when the time comes. They do believe, however, that for the next few years DVD will continue to dominate: “We anticipate that new devices and services for delivery of content will proliferate over the coming years but believe that DVD, and its high definition successors, HDDVD and BluRay [sic], will continue to dominate the home entertainment experience in the near term. At some point in the future, digital delivery directly to the home will surpass DVD and we believe that our strategy of developing a large and growing subscriber base for DVD rentals and our ability to personalize our library to each subscriber by leveraging our extensive database of user preferences positions us favorably to provide digital distribution of filmed entertainment as that market develops.” (Netflix, Inc.,2006] However, the Netflix CEO Reed Hastings, said the following at the Q2 2006 earnings conference call: ‘Our view is that the current format war is unwinnable by either Sony or Microsoft in the next several years. They are both powerful enough to maintain the stalemate. Hopefully, early next year the single format studios will join Warner and Paramount in becoming format agnostic. The press will declare the format war over and the consumer adoption cycle for High Definition DVDs will begin in earnest’ (Hawk, 2006) At a panel debate at the Milken Institute Global Conference in Los Angeles in April 2006, Peter Chernin, president and COO of News Corp., said that packaged media (i.e. DVD) is underestimated despite indications the revenues of the format has softened (Gruenwedel, 2006). At the same debate, Chernin also stated: “The fact is people like holding DVD, it is an incredibly convenient distribution thing. There is an assortment of DVDs generally within a mile of virtually every household in America. […] I wouldn’t assume those things are going away overnight” (Gruenwedel, 2006). In May 2006, Frank Dudley at U.S. research firm Guideline conducted a study among 1,000 American consumers to better understand consumers’ perceptions and preferences related to their consumption of movies. The study was titled ‘From Film to DVD: How People Are Changing the Way They Buy and Consume Entertainment’. The study concludes that the factor of increasing DVD sales is of importance, although not the most important one. Dudley states, referring to another survey conducted by TheHollywoodReporter.com among 2,000 active American moviegoers that the main factors among the asked consumers not to go the cinema are: 1. ‘The ticket prices are too high’ (47.4%), 2. ‘Recent movies haven’t been very good’ (44.4%) 3. ‘Lifestyle changes and less time to go’ (39.6%) 4. ‘Concessions are too expensive’ (36.5%) 5. ‘Too many ads before movie starts’ (26.7%) 6. ‘I’d rather wait for the movie on DVD’ (22.6%) 7. ‘People talk inside the theater’ (19.1%) 8. ‘Parking is a hassle’ (10.7%) 9. ‘Not enough variety at the closest theater’ (9.8%) 10. ‘Inconvenient start times’ (7.4%) Source: TheHollywoodReporter.com, May 8, 2006 24 Chapter 5 - Results The main reason ‘The ticket prices are too high’ might be affected by illegal downloads, i.e. the interviewees find movie tickets being too expensive in comparison to free (although illegal) movie downloads. The study further affirms that DVD spending and consumption is strong, referring to that 85% of the interviewees typically watch movies at their homes. Being asked ‘If there is a movie you want to see, which of the following do you usually do?’ the results were as follows: 1. 2. 3. 4. 5. 6. 7. ‘Wait for the DVD rental’ (28%) ‘Go to the Theater before it comes out on DVD’ (22%) ‘Wait to buy DVD’ (21%) ‘See the movie in theater and maybe buy DVD’ (12%) ‘Wait for the movie to appear on cable network’ (6%) ‘Wait for the movie to come out on pay-per-view type service’ (3%) ‘None of the above’ (8%) A majority of the interviewees prefers to wait for a movie to be released onto video. This strengthens Honick’s observation on shortening Theater-to-DVD window. When asked about the ‘Key influences for purchasing DVD’s’ the interviewees answered accordingly: 1. 2. 3. 4. 5. 6. ‘It’s a movie I really want to see’ (68%) ‘Price’ (52%) ‘I want it in my collection’ (46%) ‘Bonus features (deleted scenes, alternate endings, etc.’ (20%) ‘Rebates/coupons inside the box’ (13%) ‘None of the above’ (12%) Applying these figures to HD DVD/Blu-ray, content and price might also be among the most important factors for consumers to purchase videos. 4.3 The Playstation 3 – Bringing Blu-ray into the homes? The worldwide video game market is forecasted, by the San Diego-based market research firm DFC Intelligence, to grow to around US$42 billion in 2010 from US$28.5 billion in 2005 (Zeidler, 2006). In comparison, the US home video market is valued to over US$24billion (VSDA, 2005). Sony’s video game console Playstation 3 (PS3) will be included with a Blu-ray player. This could have a significant impact on the format war, since its predecessor’s – the Playstation 2 (PS2) – proven successful combination of game console and DVD players. A lot of consumers bought the PS2 to gain both a video game system and a DVD player to watch movies with, since the console cost was about the same or lower compared to a typical DVD player, at the time. In less than a year (until the end of 2000), Sony sold over two million PS2 consoles since its March 2000 introduction, thus tripling the number of DVD players in Japan at the time (Taylor, 2002). The PS2 has had similar affects in other parts of the world, according to several of the interviewees of this project. Though this time, the PS3 will be sold at a considerably lower price compared to BD players. The two versions, equipped with either a 20 GB HDD (Hard Disk Drive) or 60 GB HDD, will be sold at respectively US$499 and US$599, compared to the almost double initial costs of the BD first BD players (see chapter 4.1). Something that is worth noting, is that the 20 GB version will not be equipped with a HDMI outlet, thus disabling the possibility of playing video games or 25 Chapter 5 - Results watching movies in HD (www.sony.com, 2006). HD DVD backing Microsoft’s rivaling game console Xbox 360 is not equipped with a HD DVD drive, although a separate drive will be sold later this year. The HD DVD add-on will not support Xbox 360 games, only HD DVD movies, unlike the PS3’s Bluray drive that will support both games and movies. Market analysis company Wedbush Morgan Securities believe that the format war ultimately will be settled on the video game console market. In their 2006 industry report ‘Flirting with Disaster, Will Sony’s Battle with Toshiba Determine the Outcome of the Console Transition’ Wedbush’s Michael Pachter reaches the conclusion that Sony, and it’s Blu-ray Disc format, will win the high-definition DVD war. The prediction is due to Pachter’s belief that the PS3 will be the dominant console at the end of the new console cycle (Zeidler, 2006). Pachter forecasts that Xbox 360 will enjoy an advantage, due to its earlier launch (November 2005), for the next two years, capturing 42% of the U.S. and European combined next-generation hardware unit sales through 2007, but that PS3 sales will surpass Xbox 360 later on (Gaudiosi, 2006). Pachter states that the Blu-ray implementation with the PS3 will play a significant role in that console’s ultimate victory, bringing millions of Blu-ray players into homes the same way the PS2 spread DVD players. However, Pachter believes that ultimately the outcome of the format war will depend on movie studio support: “Should the studios embrace Sony’s Blu-ray standard for high-definition discs, we think Sony will gain an insurmountable advantage over Microsoft. Should the studios embrace Sony rival Toshiba’s HD DVD format, we think that Microsoft can maintain its first mover advantage and will dominate software sales for years to come” (Gaudiosi, 2006) 4.4 The Need for HD Viewer’s perception of quality is partly determined by the context of what they are used to, and what they can mentally or physically refer to. Viewers might rate a given quality as excellent if it is the best they have ever seen, but rate it much less excellent if they have just seen something considerably better. Thus, the acceptability of standard definition television broadcasting and the need to broadcast HDTV is determined partly by what else is available from media delivery (EBU, 2003). This conclusion, made by the European Broadcast Union (EBU), is also valid for HD DVD and Blu-ray; i.e. if HDTV transmissions become widely available 480-line resolution DVDs might longer not be satisfactory to consumers with flat screens. In the report ‘Further considerations on the impact of Flat Panel home displays on the broadcasting chain’, the EBU tells of price acceptability thresholds and timescales for flat panels. Consumer products which are successful often follow a sales pattern which is characterized by an ‘S’-shaped or so called logistic curve. Sales follow three phases following the logistic curve; modest or low sales until prices fall to a particular threshold level, then rapid sales until a saturation point is reached, followed by a slow saturation phase. If the logistic curve is to be applied on HD DVD and Blu-ray players, the potential popularity of either format will greatly depend on the price. However, content availability also plays a role for flat screen sales, according to the EBU. This should also be valid for HD DVD and Blu-ray players. In summary, price and media availability will greatly affect the success for HD DVD or Blu-ray. Another relevant topic is the one concerning screen sizes. The average screen size for LCD and Plasma screens available at retailers has grown since their introduction. Naturally, larger screen sizes require higher resolution rates. Although, it is important 26 Chapter 5 - Results to remember that although increasingly larger screens become available for decreasing prices, the domestic room constrains (the relatively inflexible room sizes in domestic dwellings) may prevent viewers form buying screens larger than 45-50 inches, according to Drewery and Salmon (2004). Drewery and Salmon further propose that it would appear profligate to propose a TV standard that “assumes a significant domestic penetration of screens over 50 inches diagonal” and that “There is a general consensus of opinion in the display industry that the preferred size for large domestic TV screens is likely to set between 37 and 42 inches as the flatscreen revolution matures”. Drewery and Salmon concludes, for TV sets in the range 26 to 48 inch diagonal, the 1280x720p transmission standard would be optimum for HDTV, thus making both 1080i and 1080p redundant for these screen sizes. 4.5 Adoption pattern models Paul Saffo’s 30-year rule According to technology forecaster Paul Saffo’s 1992 article ‘Paul Saffo and the 30year rule’, successful technologies take approximately 30 years from idea to widespread cultural adoption. Saffo strengthens this 30-year rule by stating a 30-year pattern is somewhat of a historical constant and has not changed substantially in four centuries (he exemplifies by describing how Gutenberg’s invention of printing in 1457 led to Aldus’s definition of publishing in 1501). In his article, Saffo also introduces the term Macro-myopia, a phenomenon that sometimes occurs when new technologies are not instantly successful. Initially, the technology’s potential is overestimated, and when the expectations are not fulfilled, the technology’s potential is instead underestimated. Some technology remains to be the technologies of the future forever, while others breakthrough later on. ‘Macro-myopia is a strange phenomenon that causes us to overestimate the potential short-term impacts of a new technology. And when the world fails to conform to our inflated expectations, we turn around and we underestimate the long term implications’ (Saffo, 1992) Blu-ray and HD DVD can both be considered as new technologies, since of their innovative use of blue laser, or not, since the disc media (in the forms of Compact Disc, CD-ROM and DVD) itself is not a new technology. Saffo says technology itself does not drive change at all; instead it’s our collective cultural response to the options and opportunities presented by technology that drives change. Applying this to the situation between HD DVD and Blu-ray, several of the interviewees believe both products were created before there was an actual need on the market (see chapter 6), therefore it is hard to predict how consumers will react to these technologies. According to Saffo, the 30-year period is divided into three phases, each with a duration of a decade. The first ten years are characterized by a small market penetration, discussions concerning the technology and lots of puzzlement and excitement. During the second decade, the technology becomes more widespread and its areas of use are experimented with. In the third phase the technology becomes fully integrated and standardized into society and gets wide penetration. Applying Paul Saffo’s model of adoption, HD DVD is said to be an evolution of the DVD technology, while Blu-ray in the same way is stated as being revolutionary. In either case, both technologies can be seen as positioned in the first phase, since the characteristics ‘small market penetration, discussions concerning the technology and 27 Chapter 5 - Results lots of puzzlement and excitement’ all describe both formats’ current market position well. (Results?) Everett Rogers’ models on consumer adoption Everett Rogers is well-known for his models on consumer adoption. Rogers has proposed a model of Characteristics of an Innovation or Change (Wikipedia, 2006): • • • • • Relative Advantage – The degree to which an innovation is perceived as better than the idea it supersedes. Compatibility – The degree to which an innovation is perceived as being consistent with existing values, past experiences, and needs of potential adopters. Complexity – The degree to which an innovation is perceived as difficult to understand and use. Trialability – The degree to which an innovation may be experimented with on a limited basis. Observability – The degree to which the results of an innovation are visible to others. If applied to HD DVD and Blu-ray, superseding DVD and SDTV, the Characteristics of an Innovation or Change could look as follows: • • • • • Relative Advantage – The relative advantage of both HD DVD and BD compared to DVD is mainly that the previous two are capable of transmitting High Definition video. Other characteristics that could be seen as advantages include interactivity supporting software, high density discs and superior (lossless) sound. Compatibility – Both HD DVD and BD could be seen as considerably consistent with existing values and past experiences of potential adopters, since they are quite similar in their areas of use (disc-stored video with userfriendly interface). Though, it’s more difficult to foresee if the needs of potential adopters can be seen as consistent, compared to the popularity of DVD. High Definition is probable to breakthrough among the general public due to the increasing sales of TFTs and the spreading of HDTV. However, it is uncertain to tell how consumers will prefer how to receive High Definition video, since there are other options. Complexity – This depends highly on the user-friendliness of the interfaces of HD DVD and BD systems. If similar or identical to DVD (which is probable, since the marketing is targeting similar or same consumer groups), the complexity for both HD DVD and BD should be considered to be low. iHD and BD-J is said to produce graphical and easy navigated menus by their respective promotional group. Trialability – This will initially be mainly affected by the availability at retailers. Observability – The general awareness of HD DVD and BD is hard to measure, because of their limited existence on the market. Rogers believes adopters of any new innovation or idea can be arranged in the following categories, according to his Diffusion of Innovations model (Wikipedia, 2006): • • • Innovators (2.5%); Venturesome, educated, multiple info sources, greater propensity to take risk Early adopters (13.5%); Social leaders, popular, educated Early majority (34%); Deliberate, many informal social contacts 28 Chapter 5 - Results • • Late majority (34%); Skeptical, traditional, lower socio-economic status Laggards (16%); Neighbors and friends are main info sources, fear of debt When graphed, the rate of adoption formed an s-shaped curve that shows a cumulative percentage of adopters over time: slow at the start, more rapid as adoption increases, the leveling off until only a small percentage of laggards have not adopted. The speed of technology adoption is determined by two characteristics p, which is the speed at which adoption takes off, and q, the speed at which later growth occurs. The percentage of adopters takes off when the rate of adoption is between 10-25%. Early adopters may cause the adoption rate to lead to full market penetration. HD DVD and BD could be seen as successful products, if applying them to Rogers’ models. At the time of writing (August 2006), adopters of HD DVD and Bluray are consisting of early adopters, according to a majority of the interviewees of this thesis (see chapter 6). Since the groups of innovators and early adopters combined only consist of 16% of the market, according to Rogers’ model, both HD DVD and BD might reach widespread adoption shortly, if the amount of early adopters continues to rise. Rogers has also proposed a five stage model for the Diffusion of Innovations (Wikipedia, 2006): 1. 2. 3. 4. 5. Knowledge – Learning about the existence and function of the innovation Persuasion – Becoming convinced of the value of the innovation Decision – Committing to the adoption of the innovation Implementation – Putting it to use Confirmation – The ultimate acceptance (or rejection) of the innovation Applied to HD DVD and BD adoption, many consumers are only in the first phase of this diffusion model, i.e. they are learning about the existence and function of the innovation, again referring to a majority of the interviews conducted (see chapter 5). 4.6 The New Paradigm German economist Klaus Oestreicher states in the column ‘The New Paradigm’ that business life cycles have become shorter and more disruptive. Previous business development models included the following phases: 1 2 3 4 5 Birth/Constitution Growth Maturity Age/Descent Death/Dissolution According to Oestreicher, the New Paradigm model excludes the Age/Descent phase altogether, meaning that businesses die after reaching maturity on the market. Oestreicher claims that it takes just a few years for the average organizational lifespan of a company to be reduced by two-third. Applying this marketing model on the DVD market, according to market analysis company IDC expected that in 2007 DVD player sales will decline for the first time due to growing saturation worldwide (Dvd-recordable.org, 2003), and could therefore be on its way being replaced by the HD DVD and Blu-ray or some other video distribution channel. However, even if the DVD market is soon to becoming saturated, the 29 Chapter 5 - Results following replacement media, the successor, must be able to offer new qualities to convince customers (Bell, A.E. and Cookson, C.J., 2004). This could be the case both with BD and HD DVD, since both (compared to DVD) offer superior video and audio quality, more advanced software support (enabling interactivity in menus and bonus material sections), Internet connection capabilities and improved capacity for data storage. However, how the consumer will subjectively consider these factors as relevant enough remains to be seen. In an interview with Klaus Oestreicher conducted in June 2006, Mr. Oestreicher stated that the New Paradigm model in some ways is applicable to the formats HD DVD and Blu-ray. Oestreicher initially said that the proposal of the two formats is a one-way asymmetric 5 suggestion by the industry instead of a two-way symmetric development (after Grunig & Hunt’s four public relations models, described in Managing Public Relations (1984)) between industry and market demand and expectation. Klaus Oestreicher stresses that the legitimacy of the new formats is uncertain, and that several questions concerning this matter can be raised, e.g. consumers’ unpredictable choices. • • ‘Are the new formats really something needed or only the approach of the industry to “pocket” money? The well-informed consumer today may become an unpredictable partner in this endeavor. Will the regular DVD be offered further, or will it disappear from the shelves? That may become a serious threat that consumers buy less, if they are forced to buy new formats and they may rely more on recorders, especially those equipped with hard drives.’ (Interview with Klaus Oestreicher, 2006) Mr. Oestreicher refers here to the shortening release cycles from Cinema to DVD to TV as well to The Cluetrain Manifesto – The end of Business as usual (Levine et al, 2000; www.cluetrain.com). Subsequently he referred to Kevin Kelly’s 1997 and 1998 articles in Wire Magazine on the ‘New Rules for the New Economy’6 (also available in Kelly’s book New Rules for the New Economy (1998)), saying there will be a strong parallel influence of these rules: “I can imagine that these rules will hit the new formats in full consequence, especially by the chain of cause – effect. The dream behind everything here, to re-establish the lost profit pools, may be destroyed e.g. by the rules “Follow the Free”, “The Law of Generosity” or “The Law of Plenitude”. (Interview with Klaus Oestreicher, 2006) As to implementing the model on the format war, Klaus Oestreicher thinks it will be particularly applicable in the terms of the latter parts of the format’s life cycles. “Many hi-tech authorities consider the new formats as the last battle of discs, facing a near (3 – 4 years) sudden death. I am reluctant to support this quantitatively, but I have no doubt that the disc has arrived in the very last cycle of its life. As others, I do 5 One-way asymmetric: a system that allows an organization to put out its information but not to receive feedback from its publics about that information. Two-way symmetric: a model that advocates free and equal information flow between an organization and its publics, leading to mutual understanding and responsiveness. (Lane, 2003). 6 ‘The New Rules of the New Economy’ describes a new kind of complex economics systems, where non-linear economic growth is more important than linear, and where the prices for many products and services are free (e.g. free software downloads) (Gronlund, 1999). 30 Chapter 5 - Results not expect a smooth decline, but a sudden end by interruptive technologies, as my Life Cycle model suggests.” (Interview with Klaus Oestreicher, 2006) 4.7 Adoption Hindrance US online DVD trading company Peerflix Inc. conducted a survey on 1,100 of its active users about how likely they are to buy a Blu-ray or HD DVD player or discs in 2006. Peerflix chose survey subjects who said they buy an average of five DVDs and rent an average of seven DVDs per month. The respondents were predominantly 25to 44-year-old males with jobs, a wife and no children. Most had DVD collections of at least 50 discs and about a third also rented DVDs online (Reuters, 2006). In other words, the respondents were mainly considerably active movie consumers. The results of the study were officially announced on May 3rd 2006. The survey showed that about one in five may buy high definition DVD players or discs in 2006. Six percent of the respondents said they were “very likely” and thirteen percent were “somewhat likely” to buy a HD player in 2006. Peerflix’s vice president of marketing, Daniele Levy, commented the numbers as surprisingly small, considered the respondents were “die-hard DVD fans” (Reuters, 2006). Levy believed that the adoption of the new technology was hampered by the high price of HD DVD and Bluray players compared to standard DVD and the competing standards situation. Tom Adams, chief executive of Adams Media Research, stated that the figures would be a fraction of the Peerflix’s survey results, if the same survey were to be conducted on a random sample of the general population, meaning that the Peerflix’s survey’s respondents were “heavy movie fans” that were “not too concerned about the format war” (Reuters, 2006). The Peerflix survey might indicate that the HD disc format adaptation might be hindered by the format war, which is seemingly causing uncertainty among customers, and thus signifying a potential slow growth for both HD DVD and BD the forthcoming few years, something a majority of my interviewees also believed (see chapter 5). 4.8 Piracy Multimedia is the most problematic media to secure from piracy (Honick, 2005). Until now, copy protection technologies for multimedia products have always sooner or later been deciphered. An 18-month study completed in 2005 by LEK Consulting has found that lost sales from worldwide piracy of DVD movies and downloads totals $6.1 billion a year. The study showed that Mexico is the largest market for pirated movies (rather than Russia and China7 that previous studies done by the MPAA (Motion Picture Society of America) have showed). It also found that the movie studios lose the most profits in the home video market rather than theatrical distribution (DVD Intelligence, 2006b). These figures show that piracy is of great concern for the home video industry. Many believe that the next step in video distribution is via the Internet, to consumers with broadband connections (Honick, 2005). It is basically about the same technology used for successful online music distribution ventures like iTunes. The costumer downloads or streams a movie via its Internet connection. On May 22 the first legal movie downloading service, a collaboration between the companies Universal and film2home.se, became available in Sweden. However, this is not a new distribution channel. Movies have popularly been spread via PTP (peer to peer) services of FTPs 7 According to a 2006 study carried out by the MPAA, piracy in China cost film-makers an estimated $2.7 billion in 2005. The study estimated 93% of all movie sales in China were pirated versions (DVD Intelligence, 2006d). 31 Chapter 5 - Results (File Transfer Protocol) for years, although this has been a matter of illegal copies. A lot of targeted consumers are already used to receive movies via downloading, for free. Therefore, price will be of outmost importance concerning future levels of piracy. If customers are forced to pay DVD prices to download and watch a movie, then piracy may be the more attractive alternative (Honick, 2005). If the DRM (Digital Rights Management) systems of HD DVD and Blu-ray ROMs are to be cracked definitely, then nothing is standing in the way for illegal distribution the same way DVDs has been spread until now. According to Ron Honick, all copy protection only lasts a finite time and eventually becomes broken. However, both AACS and BD+ are much more complex systems than the static CSS of DVD. BD+ has the ability to change encryption schemes continuously. AACS and BD+ also allow updating individual key registers for separate titles. One of this thesis’ hypotheses is that the, in many ways restrictive, DRM systems of HD DVD and Blu-ray have the capability to cripple user privacy and interoperability (see Chapter 6.5). 4.9 Other disc format contenders Besides HD DVD and Blu-ray disc, there are several other formats with high definition/density capacity. 4.9.1 FVD – Forward Versatile Disc The Forward Versatile Disc is a red laser based disc system developed in Taiwan jointly by the Advanced Optical Storage Research Alliance (AOSRA) – which consists of 29 Taiwanese disc manufacturers and media firms - and the governmentfunded Industrial Technology Research Institute (ITRI). The format was announced on April 5 2004 in Taipei. The disc share more similarities to DVD compared with BD and HD DVD; the laser wavelength (650 nm) and the pit length (0.40-0.44 µm) are both the same as with DVD. But the track width has been shortened slightly to allow a 5.4GB of storage per layer as opposed to 4.7GB for DVD. The specification for FVF allows for up to three layers for total of 15GB in storage (OES, 2003). Another difference is that the more bit compressing efficient WMV9 codec is used for FVD, as opposed for the support of the storage craving MPEG-2 for DVD. Resolutions 720p and 1080i are supported. A dual layer FVD disc can store up to 135 minutes of 1080i video, according to the AOSRA (Smith, 2005). The FVD was launched in different parts of Asia during the spring of 2006, although the backers would like to see the format adopted in the west (Smith, 2005). 4.9.2 EVD – Enhanced Versatile Disc The EVD is a Chinese disc format, constructed with the purpose of freeing domestic manufacturers from the royalty payments they will need to make to Western companies in order to produce HD DVD and/or BD-compatible players. The format is developed by multi-company partnership Beijing E-world Technology and is supported by the Chinese government, the latter making EVD the optical disc standard in China (Clendenin, 2006). EVD uses the MPEG-2 codec to read high definition content. EVD discs can pack up to ten layers that store 5 GB each. At the CeBIT expo in March 2006 Beijing E-world Technology announced that the first EVD players were to be released at the end of 2006 (Clendenin, 2006). 4.9.3 VMD – Versatile Multilayer Disc 32 Chapter 5 - Results The Versatile Multilayer Disc is a red laser based disc system developed by the company NME (New Medium Enterprises). The main characteristic for the VMD is its use of many layers, up to 20 layers per disc, allowing storage capabilities up to 100 GB (DVD Intelligence, 2006c; NME, Inc., 2006), thus making it possible to store several HD format movies on a single disc. NME has signed content agreements in India, China, Russia and South America (HiddenWires, 2006) and has also announced in May 2006 that over VMD 100 titles will be released in the United States during 2006 (DVD Intelligence, 2006c). According to NME, a VMD player will have a retail price at approximately US$150, i.e. considerably lower than both BD and HD DVD players. At 4.9.4 HVD - Holographic Versatile Disc HVD is also an advanced optical disc technology, It is still in the research stage. It is created by Japanese company Optware and has a promoting group called HVD Alliance, based in Yokohama, Japan. HVD technology is based on collinear holography, whereby two lasers, one red and one blue or green, are collimated into a single beam (HVD Alliance, 2006). The first laser (red) is used as a reference beam to read servo information, while the second (blue or green) reads data encoded as laser interference fringes from a holographic layer near the top of the disc. The HVD has a transfer rate of 1 Gbit/s. Using a laser cone with a 200 µm diameter enables storage capabilities up to one terabyte (Optware, 2004). Optware was due to release a 200 GB HVD disc during the summer of 2006. However, the first HVD drives were to be priced as high as US$30.000 (CDRinfo.com, 2005). 4.10 Comparison to a Previous Format Battle; VHS and Betamax The format battle between HD DVD and Blu-ray has on many occasions been compared to the rivalry between VCR (Video Cassette Recorder) formats VHS and Betamax. The VHS/Betamax battle took place during the late seventies and early eighties, with VHS as the final victor. Sangin Park (2003) at the Seoul University has conducted a study on the U.S. home VCR market during the years 1981-1988 and summarized his conclusions in ‘Strategic Maneuvering and Standardization in the Presence of Network Externalities: A Simulation Study of the VRC Case’. Park states that the VHS/Betamax struggle is an example of de facto standardization in the presence of network externalities. Network externalities are categorized as either direct or indirect (Park, 2003). In the presence of network externalities, an increase in the users of a product raises the consumer’s utility level and therefore the demands for that product directly (as in the case of fax machines for example) or indirectly (via an increased variety of available movie titles as in the case of VCRs). The number of users is called a network size, and the user’s benefit from the network size is called a network benefit (Park, 2003). Park states that in the case of durable goods, the consumer may take into account not only the current utility but also the expected future utilities derived from the use of a product. This could be applicable to both HD DVD and Blu-ray, since both can be considered as durable goods. Park finds that an increase in the network advantage of VHS helped tipping toward its favor in the standardization process, and in the early 1980’s, the network advantages of VHS was mainly due to its expected dominance in the future. I.e., when consumers are certain of which of Blu-ray and HD DVD, if any, will be the most dominating future format, a raise in sales might be to be expected. 33 Chapter 5 - Results Park states further that the only real difference between the two formats in the early 1980’s was in installed based accumulated prior to the network externalities (via the consumer’s use of prerecorded videocassettes, mainly movie titles). Park infers that the small difference in the installed bases amplified the difference in sales between VHS and Betamax via network externalities and then was reinforced to be bigger. Applying this to the HD DVD and Blu-ray format battle, the amount of movie titles and software titles might be crucial for each format’s success. This will depend on the strategic maneuvering of sponsoring firms, mainly the big movie studios and software companies. Both in 1983 and 1987 Betamax tried to push sales with aggressive marketing methods and slashed prices, in order to try to compete with VHS’s increasing dominance on the VCR market. The push in 1983 created a temporary interruption in the process of tipping toward VHS. But, it was neither sufficient nor lasting. In 1984, the yearly increase in the relative sales of VHS to Betamax had recovered. The push in 1987 was more aggressive but turned out to be late. It had almost no effect on the tipping and de facto standardization of VHS. This historical example raises an interesting hypothetical scenario. If HD DVD were to have a lead in selling players and movies due to lower prices (i.e. enjoying a larger network size than BD) and BD players are sold at competing prices with HD DVD players (probably at a loss) as a response, the timing might be crucial for Bluray’s success. If the push comes too late, as in the case of Betamax, the efforts might be without any results. According to Park, the tipping process toward VHS was not affected by the big average price/quality advantage of Betamax in 1987, when Betamax conducted it’s most aggressive marketing push. This implies the significance of an applications barrier to entry in the presence of indirect network externalities (Park, 2003), i.e. the consumer’s average benefit from available software products (network benefits), the potential rival even with a significant cost or quality advantage may not enter the market since the opponent’s network advantage dominates the potential entrant’s advantage in cost or quality. 34 Chapter 5 - Results 5 RESULTS This chapter summarizes the qualitative methods used in the study. In this phase, various company representatives, analysts, technicians, economists, technical journalists, and other persons with knowledge in Blu-ray and HD DVD, were consulted and interviewed. 5.1 Introduction The purpose of using qualitative methods, in the shape of in-depth interviews, was to gather facts, information and opinions regarding HD DVD and Blu-ray not available through the literature review. Since a lot of the factual information was already gathered in the literature review phase, most interviews tended to focus on open-end questions with opinion-based subjects. The analysis of the interviews has been divided into the following sections. Each section summarizes and analyzes the answers received from the interview respondents. 5.2 5.3 5.4 5.5 5.6 5.7 5.8 Consumer Adoption and alternatives to HD DVD and Blu-ray Potential Success Factors The impact of the Playstation 3 Production costs / Economy Digital Rights Management / Copy Protection Differences in technical features - Pros and cons Future scenarios for HD DVD and Blu-ray - Which format will prevail? 5.2 Consumer adoption and alternatives to HD DVD and Blu-ray German economist Klaus Oestreicher assumes U.S. consumers are more ready than European ones regarding HD DVD and BD adoption. He believes both technologies are too expensive for consumers, since a compatible screen is needed, besides the players themselves, to take advantage of the High Definition features of HD DVD and BD. ‘Main hindrance [sic] is that not only a new player is needed, but a compatible screen, too, bringing investment to a considerable amount’ (Interview with K. Oestreicher, 2006) Oestreicher thinks although the increasing introduction of HDTV in many countries might popularize HD DVD and BD, both formats are being launched too early. Oestreicher believes both formats follow a one-way asymmetric suggestion by manufacturers to consumers, who have not asked for the new formats in their majority, i.e. there is no guaranteed consumer interest in the formats, since both formats where developed before any consumer request was made. Oestreicher also believes that HD DVD/BD adoption might be hindered due to consumers being surfeited by other new technology. ‘[…] the new formats are a) too early and b) already now threatened massively by interruptive technologies, such as downloads, mpeg4, Internet2, etc. I see some parallels to the useless approach of digital VHS-cassettes.’ (Interview with K. Oestreicher, 2006) 35 Chapter 5 - Results Klaus Oestreicher thinks there will be business with the formats, but only for a very short period. He stresses that neither discs nor players are being heavily promoted, something that would be necessary in order to achieve a decisive market advantage. Oestreicher also believes the availability of content will be of great importance for both formats, referring to the low acceptance that followed the CD launch in the 80s, due to initial the lack of content. Graham Sharpless, at Optical Disc Technology Ltd, says it is clear that DVD sales have peaked and that there will be a need for a new format within a few years. He thinks the arrival of HDTV will stimulate demand for a new format with HD video, better audio, better graphics, more advanced interactivity and online connectivity. Since both HD DVD and Blu-ray provide these features, both could become the successor to DVD. Graham Sharpless believes U.S. customers are ready to invest in HD DVD or BD, since DVD looks inferior to HDTV, although the format war might hinder consumer adoption, due to uncertainty in format selections: ‘[…] two competing formats will not help the majority of consumers who, whether or not they would want a new format, will probably postpone any decision until the dust settles.’ (Interview with G Sharpless, 2006) Sharpless thinks few European consumers will be interested in a new format, at least not until 2007, since European HDTV is currently less advanced compared to the U.S. version. Anders Appelqvist, CEO at the Swedish Consumer Electronics Association (Konsumentelektronikbranschen), believes ten percent of the DVD players of Swedish and European households will support High Definition in 2010-2011. He refers to a continuing spreading of HDTV support among Swedish and European broadcasters during 2006 and 2006, especially among movie channels and channels broadcasting the 2006 World Cup. Appelqvist thinks HD technology will have its definite breakthrough in Sweden and Europe in 2008, due to the Olympic Games in China. Christian Magdu, editor in chief and co-founder of the Swedish DVD website www.dvdforum.nu, does not think there will be any consumer rush for HD DVD and/or Blu-ray upon release in Sweden and Europe. He says both formats require additional investments (a HD-ready screen) for consumers, bringing the initial costs up to a level that is too high, especially considering the general consumers’ lacking knowledge of HD technology. Magdu exemplifies this by saying it’s hard for amateurs, and even for experts, to see differences between 720p and 1080p on screens smaller than 70”. He believes the early adopters group will purchase players upon release in Europe and Sweden, but points out that they are not a majority of the consumers. Magdu prognoses HD DVD and/or Blu-ray may breakthrough considerably in Sweden and Europe in approximately two to three years, when HDTV also will be more common. Shane Greenstein, an Elinor and Wendell Hobbs professor at the department of Management and Strategy, writes in the essay ‘Format wars and complexity’ about how the standardization of the installed base affects the strategic role of standards in transitional technology markets. Shane Greenstein was asked if he believes consumers are ready and willing to invest and upgrade from DVD to HD DVD or Bluray technology, considering the high standardization rate of DVD. His reply: 36 Chapter 5 - Results ‘The sales of DVD players to new users is reaching saturation, and is now fueled primarily by replacement demand. That does not imply anything about user willingness to upgrade, but it suggests that the market is ripe for it if the upgrade offers sufficient improvement. Both format sponsors are counting on that user desire to pay for the upgrade.’ (Interview with S. Greenstein, 2006) Shane Greenstein shares Klaus Oestreicher’s and Rob Enderle’s point that there is no certain consumer interest or willingness to invest in either HD DVD or Blu-ray, even if there is a replacement demand for DVD, e.g. High Definition-supporting technologies. In his article ‘Format wars and complexity’, Shane Greenstein discusses complex standardization strategies companies might carry out during format wars. He explains the opposite market situation to format wars, what is called an autonomous market, and exemplifies this with the VHS to DVD transition. Since DVD was the result of a technical compromise between all the major hardware manufacturers and movie studios, the DVD format could peacefully grow in strength and user base. In contrast, the market rivalry between HD DVD and Blu-ray leads to more rabid marketing strategies. Shane Greenstein considers these strategies being complex: ‘Both parties make their technologies backward compatible with DVD, at a bit of expense. Both parties went to extraordinary lengths to sign up others. Both parties invested in expectation formation activity’ (Interview with S. Greenstein, 2006) Xavier Pouyat, Program Manager at Microsoft Corporation (supporting HD DVD), believes consumers are ready to invest in high definition sources, referring to increasing LCD and Plasma display sales and high definition game consoles and how viewers find Standard Definition image quality being inferior on TFT displays. ‘Some disappointments and frustration appear when these consumers are watching Standard Definition on HD displays’ (Interview with X Pouyat, 2006) Xavier Pouyat thinks consumers will invest in HD sources (broadcast and physical media), as they invested in HD displays. He thinks physical HD discs will be a premium source for HD content compared to HDTV, like DVD propose a better image quality than SDTV, due to discs’ allowance of non real-time audio and video encoding and higher bit rates. He also thinks the possibility of HD interactivity features (using HD DVD as example) might be an important factor, even for consumers who do not have HD displays. Xavier Pouyat thinks the transition to HD will take time, comparing it with the transition from VHS to DVD. Wolfgang Gruener, managing editor at TGdaily.com speaking at the behalf of the TG writing staff, believes consumers will adopt the formats over time and that early adapters will invest in HD technology before regular consumers. ‘At this time, price matters to the mainstream consumer, who will certainly not buy a $500 HD DVD player, $30 HD DVDs or a $1000 Blu-ray player. Early adopters however will’ (Interview with W. Gruener, 2006) He says new technologies are always pricey due to production ramps and slower sales, and that manufacturers usually try to use these early stages of their product to bolster profit margins. He thinks price matters to the mainstream consumer, who will not invest in HD DVD or Blu-ray until the prices come down significantly. 37 Chapter 5 - Results ‘Over time, prices will come down and you are likely to see $250 (1080i) HD DVD players next year and $500 (1080p) Blu-ray devices’ (Interview with W. Gruener, 2006) Gruener says the TG staff sees an emergence of a segmentation of the market – in mainstream (1080i, 720p) and enthusiast (1080p). Nathan Mook, technical journalist at Betanews.com, believes consumers are ready for high definition technology, but says also that as long as there are two competing formats, the formats will have a hard time taking off. ‘Consumers do want high-definition DVD (they are snapping up high-definition TVs), but they don't yet see the value in it. It's too expensive, and there isn't enough content yet. It will be years until we see any decent adoption numbers, unless Toshiba and Sony figure out some way to join forces […] Consumers just aren't ready yet with the fragmentation of the two formats. Right now customers will be the early adopters and enthusiasts’ (Interview with N. Mook, 2006) Richard Forno, a principal consultant for KRvW Associates, security commentator and author, thinks consumers will not invest in Blu-ray or HD DVD technologies until their prices are the same as, or close to, current DVD prices. He thinks the format war will lead to uncertainty among consumers, hindering adoption. John Zubrzycki, principal technologist at the Technology Group at BBC New Media and Technology, says the BBC have noticed the increased availability of large flat panel displays and have read about the sales predictions in the press. In order to investigate whether consumers are ready for HD, the BBC has started a HD trial channel named BBC HD. BBC HD is currently (summer, 2006) broadcasting on satellite, cable and a limited trial on terrestrial in the London area (the trial will last up to one year). The BBC are also transmitting HD over the broadband Internet using multicasting and have made HD programs available for download in a trial of their interactive player named iMP, however these are separate from the traditional broadcast trial. John Zubrzycki says that the aims of the trial is to investigate the technical issues related to broadcasting HDTV as well to gauge the public’s appreciation of HDTV. At the end of 2006, BBC will be assessing the results of the trial. The BBC needs to be sure that its viewers would watch HDTV before committing to broadcasting a permanent HD service, since the organization is funded through a public license fee, Zubrzycki also told of. John Zubrzycki continues on the impact caused by the changing media consumption habits among consumers, referring to the impact of broadband Internet, file downloading, peer-to-peer networks, media centers, programmable digital video recorders and mobile devices. He sums it all up by saying that consumers want to consume content when and where they want it. The restrictive features of AACS, and the other new DRM systems, might affect this consumer request in a negative way. Tim Cutting is the CEO and founder of Niveus Media Inc., a U.S. hardware company that has chosen to, at least initially, support HD DVD instead of Blu-ray. ‘We chose HD-DVD because of it’s superior Video quality (at least at launch) over Blu-ray, it’s managed copy feature (coming in ’07), and the fact that all the pieces were available to us to get started on development, which was not the case with BluRay.’ (Interview with T. Cutting, 2006) 38 Chapter 5 - Results Tim Cutting believes consumers that have enough money and are interested in high resolution video and audio are ready to invest in high definition disc format. Those not falling into this category, or those who not want to invest in a format that may still have a battle with Blu-ray, will wait. Tim Cutting thinks HD DVD’s biggest competitors are Blu-ray and the general confusion over HD technology. Rob Enderle, principal analyst at U.S. firm Enderle Group, also believes the formats have been put on the market before any consumer request has arisen. ‘Right now they (consumers) aren’t as a group interested in these formats they don’t seem to address a problem, unlike the original DVD which addressed portability and pricing problems, they don’t seem to address a consumer sourced problem’ (Interview with R. Enderle, 2006) Rob Enderle doubts consumers will move on to either HD DVD or Blu-ray. He believes consumers do not find them compelling enough and that other technologies are coming that may provide better alternatives. Enderle believes holographic memory is coming on strong and may arrive soon enough to keep HD DVD and Bluray from ‘successfully driving this evolutionary change though the market’ (Interview with R. Enderle, 2006). Bryan Greenway, creator of hometheaterblog.com, feels that some consumers are ready to invest in high definition disc formats, referring to Toshiba’s first HD DVD player HD-A1’s sales rank at amazon.com, which he says indicated a minor but growing interest in pre-recorded HD content. However, Bryan Greenway believes these sales have come mainly from early adopters and that they are not representative for general consumer groups. He thinks it will take at least a year before either format will become widely adopted. In a long term view, Bryan Greenway believes blue laser technology will replace the current red laser based one. However, he thinks this transition will barely be noticeable for the general consumer: ‘I think eventually consumers will purchase a “DVD Player” and won’t even necessarily be aware their purchasing a new (blue laser) technology, it will feel as seamless as any other minor hardware upgrade’ (Interview with B. Greenway, 2006) Lars Haglund, Senior R&D Engineer at Production Technology at SVT Technology/R&D, tells that SVT (Swedish license fee-funded television) believe that consumers are ready for High Definition technology. He tells that SVT has conducted studies (referring to Villa & Home Fair Study in combination with reports from Stanford Resources) several years ago that showed that global average selling prices of flat panel screens will reach a level that Swedish consumers accept during year 2007. Hartmut Gieselmann, editor at German computer magazine CT Magazin, thinks many European customers that have bought a widescreen-TV and a DVD-player the last few years, are still happy with their equipment. He also thinks the still low availability of HDTV in Europe will hinder widespread HD technology adoption. However, Gieselmann thinks purchasers of flatscreens will find that PAL-movies do not have sufficient image quality, and then consider an upgrade to BD or HD DVD. But, the formats’ incompatibility will be hindering adoption. Gieselmann says neither HD DVD nor Blu-ray will succeed as long as there are no combo-players that are capable of playing both formats. 39 Chapter 5 - Results Jan-Willem Aldershoff, founder of online disc media community CDfreaks.com, thinks once the prices drop for HD DVD and Blu-ray, they slowly will become widely adopted. ‘I think we will need about five years for these formats to be as mainstream as the DVD now is in the western world.’ (Interview with JW Aldershoff, 2006) Aldershoff says when people see HD content they are easily converted, and that the idea of having more storage space on a single disc will also attract consumers. Jessica Wolf, senior reporter at HomeMediaRetailing.com, also believes Blu-ray and HD DVD technology will mainly be purchased by early adapters initially, and that average consumers will wait until prices drop significantly. Jessica Wolf says it will be a long time, at least 5-7 years, before any mass adoption of the format/s will be visible. However, she does believe the overall transition to HD technology will occur: ‘ […] people are upgrading their TV sets all the time, especially with the FCC analog signal cut off (supposedly) coming in 2009 (in the U.S), why not upgrade all the way to HDTV if you have to get a new set anyway? Plus network and cable TV are offering more HD content all the time which will make consumers want/expect that same picture quality in their packaged entertainment’ (Interview with J. Wolf, 2006) Jessica Wolf thinks HD DVD and/or Blu-ray might replace DVD with regard to future purchases. However, she believes consumers will keep their current DVD collections, even if they make all new purchases in HD DVD or Blu-ray. ‘I don’t think you are going to see what we saw with DVD, that is, people repurchasing their VHS libraries and replacing it with DVD. The quality upgrade was much more significant in that format switch’ (Interview with J. Wolf, 2006) According to Jessica Wolf, standard definition DVD looks good on a HDTV set; if using an upconverting high definition player it’s possible to upgrade the DVD image to 720p, which is defined as a HD resolution. Jessica Wolf thinks content holders will keep producing DVDs for a considerable time. She refers to the fact that some movie studios are still producing VHS titles. Considering digital downloading, she thinks there are several factors hindering any current mass adoption: broadband access, download speeds, virtual storage space, DRM issues, content availability and TV output connectivity. However, Jessica Wolf thinks the confusion of two high definition disc formats in the market could potentially stymie all high definition media adoption, leaving consumers open to get interested in another type of media distribution, for instance via digital downloads. David Holtzman, a social technology expert, Newsweek columnist and writer, doesn’t believe the general group of consumers is ready for HD DVD and Blu-ray technology, even though early adopters might be willing to purchase. ‘There’s always a very small percentage of the consumer market that will buy something new just because it is new. I occasionally do that myself. This “early adopter” group is not indicative of the behavior of mainstream consumers ‘ (Interview with David Holtzman, 2006) Don Lindich, U.S. national columnist and author of the book series ‘Digital Made Easy’, doesn’t believe the general public is ready for either format yet, referring to digital TV adoption in the U.S. 40 Chapter 5 - Results ‘Market penetration of digital TV is only 19% in the USA. So out of the TV-owning public, less than one in five is even a potential customer’ (Interview with D. Lindich, 2006) Don Lindich expects “early adopters”-consumers to start investing in early 2007, or whenever the second generation of players comes out. Lindich does not believe either technology will replace DVD, but exist alongside it, comparing it to how audio formats SACD (Super Audio Compact Disc) and DVD-Audio coexist with CD. Like Jessica Wolf, Don Lindich is of the opinion that consumers do not want to replace their entire collection of DVD movies and that DVDs still produce an “outstanding picture quality”. He thinks the DVD format is a great format that is much-loved by consumers and has a hard time seeing HD DVD or Blu-ray replacing DVD entirely in that matter. ‘I think we will see about a 50-50 split when the new formats mature, i.e. 50% DVD and 50% blue laser’ (Interview with D. Lindich, 2006) Kenneth Fisher, editor-in-chief at arstechnica.com, has not yet seen any signs of strong interest in the formats and doesn’t expect consumer demand for them until more cable and satellite subscribers are also viewing HD. He thinks, however, that blue laser disc formats will ultimately replace the current red laser based DVD. Chris Morris, director of content developer at CNNmoney.com, does not believe the majority of consumers are ready to invest in high definition disc players, since the high retail prices. Chris Morris says it will be years before a mainstream audience begins to embrace either technology, when at least one of the two systems reaches a price point that is tolerable to customers. Although he thinks blue laser technology ultimately will replace red laser based technology and that some early adopters will invest in players as the products are launched, he says the format war will be of a hindering factor. ‘[…] the format war will probably dissuade people from becoming early adopters’ (Interview with C. Morris, 2006) Jan Ozer, contributing editor at PC Magazine, believes consumers are ready for Bluray and HD DVD, though not motivating it any further Scott Wilkinson, video editor at home entertainment magazine The Perfect Vision, believes early adopters are ready to invest in the formats, but the larger public wait until there is a clear winner. He thinks blue laser disc formats will be the leading source of pre-recorded high definition media, unless online content delivery takes off. ’I don’t see this happening until and unless bandwidth to consumer homes increases by a factor 10 as it is in much of Asia’ (Interview with S. Wilkinson, 2006) 5.3 Potential Success Factors The outcome of the format war between VHS and Betamax was due to de facto standardization in the presence of network externalities (chapter 3.9), according to Sangin Park at the Seoul University (2003). Park states that the only real difference between the two formats in the early 1980’s was in installed based accumulated prior to the network externalities (via the consumer’s use of prerecorded videocassettes, mainly movie titles). The respondents were asked how important a success factor 41 Chapter 5 - Results they believe the studio support and release rate for home video titles for HD DVD and Blu-ray will be for the outcome of the format war. Klaus Oestreicher says if any of the formats will be able to win, then it will be by releases: ‘That involves a) to achieve the majority of studio support […] and b) by the titles, i.e. massive blockbusters may turn the picture in favor of one or the other format’ (Interview with K. Oestreicher, 2006) Klaus Oestreicher also stresses the importance of the movie industry, commenting the potential importance computer software and video games, with statistics on disc manufacturing. ‘[…] 83% of all discs manufactured are movies; within them are 80% Hollywood releases. Any other party has hence little significance. By awareness and news value PC or games companies might have the value for a report, but not the strength of major influence’ (Interview with K. Oestreicher, 2006) Graham Sharpless believes the movie studio support will be very important for each format’s success, stating ‘any format is no use without software’ (Interview with G. Sharpless, 2006). Graham Sharpless further says the studios will not distribute software unless there is a sufficient number of players in use, and that studio support towards either format can easily change. ‘[…] the studios can switch their allegiance more readily than hardware manufacturers. They only need authoring capability, which is available for both formats, and a replicator to make the discs. At present this is easier for HD DVD than for Blu-ray’ (Interview with G. Sharpless, 2006) Shane Greenstein says both the release rate of games and movies will matter for the success of each format and that the crucial time for this will be in a year or two. Greenstein believes the release of old movie titles will be of importance, since that tells of which movie studio is building the bigger library. According to Shane Greenstein, the format war outcome between VHS and Betamax in the U.S. was also due to a difference in distribution networks, each format using different retail outlets and strategies. Greenstein notes the formats also had different price points and strategic marketing campaigns, with Sony’s Betamax being more expensive and claiming higher quality. Sony also had smaller production networks, which affected the outcome of the format war. Wolfgang Gruener says available content for the formats will be important and convince many hesitant consumers. Gruener then stresses the difference in complexity regarding HD DVD and Blu-ray compared to VHS and Betamax, pointing out that factors like storage capacity and versatility, copy protection and scalability differences between the formats did not exist with VHS and Betamax. Gruener thinks manufacturers are now deceiving the average consumer, making the consumer less informed about the product he or she is going to buy as with the coming HD generation. ‘Technology has become too complex to understand for a majority of the population and you see manufacturers taking advantage of that’ (Interview with W. Gruener, 2006) 42 Chapter 5 - Results Nathan Mook thinks movie studios will play a critical role for each participant in the format war. ‘ […] consumers will base their buying decisions on what movies are available. Getting titles on store shelves is the only way either format will be of interest to consumers’ (Interview with N. Mook, 2006) Richard Forno is of the opinion that the adult film industry is the reason VHS was more popular at the mass-market level despite Betamax being referred by video professionals. He thinks it’s important for HD DVD and Blu-ray supporting companies to release as much as possible to show consumers they are serious about their format of choice. Tim Cutting thinks the release rate of home videos for HD DVD and BD will be important in the long run for both formats, saying early adopters do not see an advantage to one side over the other at the initial period of release of the formats. Bryan Greenway says studio support will be important for HD DVD and BD, but notices a smaller time difference in introduction compared with VHS and Betamax. A considerable gap of time (approximately a year) differed between the introduction of VHS and Betamax, according to Bryan Greenway, compared to the lesser time difference for HD DVD’s and BD’s introductions (approximately two months). ‘This time the two competing formats are being launched within a few months of each other. Consumers will have the ability to compare the formats side by side’ (Interview with B. Greenway, 2006) Bryan Greenway says the players themselves will play an important role as well as the available titles. ‘ […] with Blu-ray players coming in at twice the price of HD DVD players, I Think many consumer will vote with their wallets, and wait for the studios to come around’ (Interview with B. Greenway, 2006) Hartmut Gieselmann says ‘without films no format can survive’ (Interview with H. Gieselmann, 2006), and stresses that Hollywood will support any format that will increase their profit, i.e. the studio support could easily be changed. Hartmut Gieselmann then mentions the possibility of one format to succeed as a film format and the other for data storage in computers. Jan-Willem Aldershoff believes studio support could be very important for each format, but also says it will be of even greater importance that the movies can be played on an affordable device. Jessica Wolf thinks studio support, in the long run, will be the winning factor in the format war. She is skeptical to the hypothesis that the market is able to bear two formats since it is not cost-effective (if all major studios were to support both formats). Jessica Wolf says a player compatible of playing both formats could end the format war. She thinks the movie studios have made a mistake dividing their support among the formats, since they are not efficiently ‘keying off the most successful product launch in history, the DVD’ (Interview with J. Wolf, 2006). ‘They have a rapt and avid audience of buyers. DVD converted the industry from a rental mode to sell-through, allowing studios to keep more profits from their movie aftermarket than ever before. Part of the reason DVD was so successful is because it 43 Chapter 5 - Results came out in one format, with a concerted universal message. The way to keep that momentum going, the way to capitalize on all these prongs of the DVD market was to launch ONE next-generation high-def format, with a concerted, far-reaching and exciting marketing plan. […] The DVD will make it to the high-def market, but Hollywood could have brought far more people along far quicker with one format’ (Interview with J. Wolf, 2006) David Holtzman disagrees with Park’s assertion; instead believing (like Richard Forno) that one of Beta’s demise was due to their unwillingness to allow adult content to be recorded on their tapes: ‘[…] thereby locking themselves what quickly grew into 50% of the rental market. I expect to see something similar with Blu-ray. No one talks about it, but the adult film industry is the single biggest determining factor in who wins the format war’ (Interview with D. Holtzman, 2006) David Holtzman also points out there is a critical price point for these players when considering widespread adoption. He says early adopters will spend thousands of dollars, but that the price point for widespread adoption would be around $500 US. Don Lindich thinks studio support and the release rate of home videos will be very important. He claims BD has an advantage due to its more extensive studio support (at the time of interviewing), but also believes studio support for HD DVD will improve if BD loses the war for early adopters. Ken Fisher is of the opinion that once consumers start caring for the formats, the studio support and release rate are going to be of utter importance. He thinks the issues that separate the two formats will be largely lost on consumers, instead leaving selection of titles to play the deciding role of the war. Chris Morris thinks studio support will be critical for the outcome of the format war. ‘If studios overwhelmingly support one format, consumers will follow. Content, ultimately, is king – and if you have new movies, with attractive features on one format and retreads of films people already own or have chosen not to own on another, people will opt for the one with newer releases’ (Interview with C. Morris, 2006) Jan Ozer does not think either standard will do well until a unified standard is announced. He thinks the threat of obsolescence will keep the mass-market consumers away from choosing either of the formats. Jan Ozer believes that without a unified standard, there will not be sufficient units sold to get the price down to mass-market levels. Scott Wilkinson says studio support and release rates will be very important for the outcome of the format war, although he believes it is more of an important factor whether or not consumers will wait for a clear winner before buying. 5.4 The impact of the Playstation 3 As discussed in chapter 3.5, Sony’s videogame console Playstation 3 (PS3) will be equipped with a Blu-ray player. Since the Playstation 2’s major influence on the DVD market (see chapter 4.3), a potential parallel is easy to draw to the Playstation 3. The 44 Chapter 5 - Results interviewees were asked their thoughts and theories on what the effect of the Playstation 3 will have on the format war. Graham Sharpless says the Playstation 3’s impact will not be a major blow to the HD DVD camp nor other Blu-ray manufacturers since it is due to be released in late 2006 at a price higher than the least expensive HD DVD players, although saying it still could be the deciding factor between the two formats. Anders Appelqvist says the PS3 will affect the Blu-ray format in the same positive way as Xbox 360 will help HD DVD. Christian Magdu thinks the Blu-ray support of the PS3 will be the deciding factor for the format, since the built-in Blu-ray player of the PS3 will expand the installed user base of the format. Christian Magdu says Sony is a strong brand on the gaming market and states the Playstation 2 is the most sold DVD player in the world. Shane Greenstein believes if the PS3 launch goes badly it is over for Blu-ray. If it should go well, it will give Blu-ray a major advantage. ‘PS3 has to have a big launch. If it does no, that could be a killer for Blu-ray. If it does launch well, then nothing will ever kill Blu-ray and the key question will be whether it dominates or splits with HD DVD’ (Interview with S. Greenstein, 2006) Wolfgang Gruener believes the PS3 will help to shed positive light on Blu-ray, calling it a ‘marketing vehicle for Blu-ray and related standards such as HDMI’ (Interview with W. Gruener, 2006), but says it will not be a decisive factor, as it may have limited reach; since he thinks the PS3 has priced itself out of the mainstream market and into the enthusiast gamer space. Nathan Mook thinks the PS3 will be a boost for Blu-ray in Japan, because of Sony’s dominance, but says the effect of the PS3 in the U.S. is unclear. ‘Because Sony has priced the PS3 so high ($599), it’s unlikely it will serve to pull in entry-level consumers. DVD players can be had for under $50 these days, and highdefinition just isn’t good enough to warrant such an expense. And even consumers that eventually buy PS3s will be faced with spending $30 for BD vs. a $15 DVD, which will slow adoption’ (Interview with N. Mook, 2006) Rob Enderle believes the PS3’s integration with a BD player initially made many believe it would make Blu-ray the winner, but since the retail price was announced many think Blu-ray instead will sink the PS3. ‘Game systems typically hit volume at $200, the Xbox 360 is twice this and clearly feeling the drag. The PS3, fully configured, is a whopping 3X this price and it is the Blu-ray component that cause it to drift up and out of the price target’ (Interview with R. Enderle, 2006) Bryan Greenway does not see the PS3 as very relevant for the outcome of the format war. He does not believe film interested consumers will purchase a game console to watch movies on, thus making the PS3’s major problem that it is mostly intended for games. Bryan Greenway says the high price may result in low sales, ‘further mitigating any real benefit the PS3 would have on Blu-ray’s acceptance in the marketplace’ (Interview with B. Greenway, 2006). 45 Chapter 5 - Results Hartmut Gieselmann says consumers who will buy a PS3 will mainly be gamers, i.e. making it not an important factor for the outcome of the format war. ‘They (referring to gamers) might buy one BD-film to try it out, but as we have seen on the PSP with the UMD-films, this is not enough for the BD to succeed. They need proper pricing, the right films and the right picture quality’ (Interview with H. Gieselmann, 2006) Jan-Willem Aldershoff believes the PS3 might have an enormous effect on the war, depending on the pricing. He says the PS3 is likely to be sold amounts in the millions, which will provide Blu-ray with a large installed user base. ‘This makes it profitable for content providers to create content as they now have users that can play their discs without the need of buying an additional device’ (Interview with J-W. Aldershoff, 2006) Jessica Wolf says the PS3 could be a quite important factor for the format war. She says the PS3 will be an affordable entry point to Blu-ray for most consumers, even those not considered gamers. ‘PS3 is going to be a surefire way to get Blu-ray hardware into the market, whether that was the main purchase intent or not’ (Interview with J. Wolf, 2006) According to Jessica Wolf, many gamers upgraded from PS One to PS2 and will do the same now, going from PS2 to PS3, giving Sony a ‘huge potential Blu-ray installed base’ (Interview with J. Wolf, 2006). She also believes the PS3 will draw many causal or even non-gamers as well as gamers, since there will be a high perceived value for the machine, considering its Blu-ray component. David Holtzman believes the PS3 will have no effect on the format war and that if Blu-ray fails as a format, Sony will support the opposing format with a subsequent release. Don Lindich does not believe the PS3 will be of importance to the format war at all. ‘People buy game consoles to play games, not watch movies!’ (Interview with D. Lindich, 2006) Ken Fisher thinks the PS3 will be very important to the outcome of the format war. If the PS3 is to fail, Ken Fisher believes more studios will choose to support HD DVD instead. Chris Morris says the PS3 could be of critical performance, the same way the PS2 brought the DVD player into a lot of homes. He does however believe its high price point will hinder adoption, slowing Blu-ray’s installed base. Scott Wilkinson says the PS3 will be very important to the format war, without commenting it any further. 5.5 Production costs / Economy According to Rick Marquardt (see chapter 4.1), upgrading an existing DVD manufacturing facility to Blu-ray disc production would cost US$1.7million per each existing DVD manufacturing line and an additional upgrade cost of US$2million per 46 Chapter 5 - Results each mastering system. In comparison, the same upgrades would cost US$150,000 for each manufacturing line and US$145,000 for each mastering system for HD DVD production. Furthermore, Marquardt asserts that ‘No one – the studios, the disc manufacturers, the consumer electronics manufacturers – can afford a format war today”, and motivates why he favors HD DVD: “HD DVD offers predictable, reliable manufacturing; high capacity; predictable, manageable costs; verifiable quality, enormous familiarity worldwide, and billions of dollars that the consumer will not have to pay that will instead be converted into profits for the entire home video entertainment industry’ (Marquardt, 2005). The respondents were asked whether they believe these production cost differences might affect the progress for each format or not. Klaus Oestreicher says the difference in production costs will not affect the progress of any of the formats, referring to discussions he has had with manufacturers and replication lines where he has been told that sales or upgrades of replication lines is at a bottom which has lead to bankruptcies for several replication line manufacturers. ‘Replication line manufacturers report that nearly no sales take place at all. Everybody is waiting for a signal before making any investment in any direction’ (Interview with K. Oestreicher, 2006) Klaus Oestreicher thus believes the decision makers will be the content owners, telling what format they want to use to distribute their products, and later the consumer, who ‘regulates the market by his demand’ (Interview with K. Oestreicher, 2006). Regarding the Blu-ray players initially higher retail cost compare to HD DVD, Oestreicher says it will be of significance for each format’s success. He thinks the ‘reluctant consumption spending’ (Interview with K. Oestreicher, 2006) will benefit the less expensive format, but it must been seen in combination with the quantity of software offered and the combination of player and disc price. Graham Sharpless says HD DVD is an evolution of DVD that is both easy and inexpensive to produce, while Blu-ray is a revolutionary format that is considerably more expensive to manufacture. However, he thinks the key to success for any format lies in high production numbers. ‘It should be remembered that CDs and DVDs are cheap because of the technology and because of the billions of discs that have been made and sold. The next generation needs to sell in a similar way for prices to become affordable’ (Interview with G. Sharpless, 2006) Anders Appelqvist thinks one of the HD DVD format’s strengths lies in its low investments required and the possibility to make a swift transition when changing disc production from DVD to HD DVD. Shane Greenstein says he does not know how Marquardt’s claim of the higher production costs for Blu-ray might affect the outcome for each format, but that the difference in retail price will not matter much for early users although it will matter to wider consumer groups when they start adopting either of the formats. Xavier Pouyat comments on the difference in manufacturing costs by concurring with Marquardt’s claim that a current DVD replication facility cost effectively can be used for HD DVD replication with little or no modification. Xavier Pouyat also 47 Chapter 5 - Results mentions other aspects that he claims will ‘participate on the cost effective approach of HD DVD’ (Interview with X. Pouyat, 2006): ‘- iHD implementation costs. iHD is based on XML and JavaScript, so we are confident on that fact development tools will be widely available at low cost. Microsoft already propose at no cost a iHD simulator software to help iHD developers test their application. - Total player cost. The overall HD DVD playback cost is attractive. As a consequence, on US market (sic), the Blu-ray player from Samsung is twice as expensive as the HD DVD Toshiba player’ (Interview with X. Pouyat, 2006) Wolfgang Gruener believes the difference in production costs over time is negligible. ‘In the end, the consumer will decide what he wants and manufacturers will produce accordingly’ (Interview with W. Gruener, 2006) Wolfgang Gruener comments on the difference in retail price of first-generation HD DVD and Blu-ray players by saying HD DVD supporters are buying their way into the market since ‘those devices are sold well below their manufacturing cost’ (Interview with W. Gruener, 2006). Gruener says he speculates that the difference in price also reflects differences in player capabilities, such as 1080i/1080p. Nathan Mook thinks that the pricing of the players will play a major role for each format’s success in a long term view, while it is not a major factor in the beginning since he believes home theatre enthusiasts (i.e. early adopters) are more likely to pay more for these types of products. He thinks the difference in production costs is of significant importance and is not certain if Blu-ray production will be able to come down in pricing levels that can compete with the ones of HD DVD. ‘The real question is whether Blu-ray can get the price down to compete with HD DVD in the long run, as its production costs are quite higher’ (Interview with N. Mook, 2006) Richard Forno says a greater obstacle than manufacturing costs is making consumers interested in the new formats and getting them to switch to them from DVD. ‘The industry will always be out on a short-term financial limb as it moves to position emerging technologies for the mainstream’ (Interview with R. Forno, 2006) Tim Cutting claims both sides (the companies supporting one or both of the formats) are using manufacturing costs as part of a ‘mudslinging game’ (Interview with T. Cutting, 2006) and that both of the formats’ players are being subsidized in order to increase adoption. He says this is possible due to the financial power of the participating companies. ‘The truth is that the large OEMs 8 that create products for price sensitive markets will subsidize the products if they need to get them into consumers’ hands. The Sony Playstation 3 is a prime example’ (Interview with T. Cutting, 2006) Rob Enderle thinks the difference in production costs makes HD DVD a lower risk, since the technical aspects of the formats are basically equal. 8 Original Equipment Manufacturer 48 Chapter 5 - Results Bryan Greenway says production costs should logically affect studio support but that there has been no evidence of that yet. He believes the benefit of HD DVD’s lower replication costs will not be passed on to the consumer until the later stages of the format war, after the manufacturers and studios have recouped their tooling and R&D expenditures. Hartmut Gieselmann believes Europe will see many HD DVD movie ROMs production facilities since European filmmakers cannot afford investing in BD facilities at the moment (except for Sony in Austria). He thinks major BD supporting companies, like Sony, TDK and Mitsubishi, will work together with subcontractors, which will result in BD disc costs going down eventually. Jan-Willem Aldershoff thinks the production costs could be a very important factor, although he says the pricing of the movie playing devices will be of bigger importance. He thinks pricing of players and movies could be more important, as the availability of exclusive content to each format and that it is difficult to say if any format will be able to compete on pricing once production increases. ‘[…] at this stage it is hard to say if it’s possible for any camp to really compete on pricing. It could be once the Taiwanese and South Korean companies (most of them are Blu-ray supporters) ramp up their production that there will be a big price difference. These companies are known to be able to produce relative cheap, however HD DVD companies will likely also outsource to either Chinese or Taiwanese companies. Most of these companies follow their market and don’t really have a strategy that makes them pick one side’ (Interview with J-W. Aldershoff, 2006) Jessica Wolf does not believe the difference in production costs matters to the major backers for Blu-ray or the consumers, as long as it does not affect the retail prices too much. She says the format backers on both sides have plenty of hubris to keep going regardless of costs of manufacturing for a significant time. She refers to what Reed Hastings, the CEO of Netflix, said at the company’s second quarter earnings call of 2006: ‘Our view is that the current format war is un-winnable by either Sony or Toshiba the next several years – both are strong enough to hold out for some time’ (Interview with J. Wolf, 2006) Jessica Wolf agrees with this sentiment, saying one consequence will be that the breadth of content availability will become severely limited. ‘It will be hard for smaller indie suppliers to fill in the release schedule for the market, as they do now for DVD. It will be far too costly for them to produce both formats for too long’ (Interview with J. Wolf, 2006) David Holtzman states the difference in manufacturing costs will be of no significance to the outcome of the format war. ‘The DVD market is in the billions. The retooling cost is an anticipated business expense that will wash out in the bottom line over a period of years’ (Interview with D. Holtzman, 2006) Don Lindich says the supporting companies of Blu-ray discs have ‘deep pockets’ (Interview with D. Lindich, 2006) which will result in that the difference in manufacturing costs will not affect the progress of the format. Don Lindich points out 49 Chapter 5 - Results that a more important factor is when and if Blu-ray manufacturers start replicating dual-layer 50GB BD discs. ‘What will affect the progress is being able to replicate the dual-layer 50GB discs reliably. Take away the dual-layer discs and other than extra bandwidth, Blu-ray has NO technical advantage over the HD DVD format’ (Interview with D. Lindich, 2006) Ken Fisher does not expect the production cost factor to have any impact on any of the formats’ progress. He thinks the movie studios seem to have chosen which format to support based primarily on DRM schemes rather than costs. Chris Morris says over time manufacturing upgrade costs will be absorbed and retail prices begin to fall. He expects the retail prices for HD DVD and Blu-ray will begin to fall approximately at the same time and at the same rate. ‘Since Blu-ray and HD DVD are launching at roughly the same time, I’d guess those will fall at roughly the same rate, assuming the manufacturers set up smart deals with their vendors’ (Interview with C. Morris, 2006) Jan Ozer does not believe the difference in production costs will affect the outcome of the format war. ‘[…] bigger companies will make the transition and smaller companies will either follow or ultimately go out of business’ (Interview with J. Ozer, 2006) Scott Wilkinson says the difference in production costs will be of concern in the initial stages for both formats, but as capacity ramps up, these differences will become less important. 5.6 Digital Rights Management / Copy Protection Both HD DVD and Blu-ray are supporting the new content protection system AACS (see 3.7 and 3.3.1), a system developed with the purpose of updating CSS, the inferior and static DRM system of DVD. Blu-ray is also supporting DRM systems BD+ and ROM Mark (see 3.3.2). These systems have the possibility to affect users’ privacy and possibilities of interoperability in a restrictive way. The new contentprotection schemes could, depending on the content holders choice of level of implementation, be the first time any consumer electronics purchaser, not just those who try to break copyright laws, could be penalized. The interviewees were asked in what way and to what extent they believe this will occur or not and in what way they believe piracy should be dealt with. Klaus Oestreicher doubts piracy will decline with the new DRM systems, saying all content copy protection systems have been neutralized up until now. He refers to technical experts he has spoken to, telling him that a copy protection system will not be efficient unless it protects at the source, i.e. the moment of pressing the disc by using an individual protection per disc. Anders Appelqvist says he has no knowledge of AACS but that he in general believes DRM systems do not have any market effect. He compares to the Swedish satellite operators Viasat’s system Videogaurd and Canal Digtal’s system Conax, stating the services’ price and content affects the consumer’s choice more rather than the copy protection systems. 50 Chapter 5 - Results Wolfgang Gruener finds that discussions concerning the new DRM systems are kept under cover. He thinks the hardware manufacturers blame the content industry, the content industry is quiet about its intentions and that consumers will be disappointed once they discover the limitations the DRM systems are capable of causing. ‘The strategy right now, as it appears to us, is to keep the topic quiet and avoid an outcry in the population. My guess is that people will be extremely unpleased with the new copy mechanisms, but it will be too late when they find out – by that time, they already have their device and probably will get used to it’ (Interview with W. Gruener, 2006) Wolfgang Gruener is certain hackers will decipher the new DRM systems and that this will probably occur before the end of 2006. Nathan Mook thinks piracy has increasingly gotten worse and that AACS is not likely to change that. ‘People will always find a way to break protection if they try hard enough. It (AACS) may stop casual pirates (friends copying DVDs for each other), but not professional ones’ (Interview with N. Mook, 2006) Nathan Mook says the more advanced DRM systems of HD DVD and Blu-ray could affect consumers’ privacy and interoperability, at least not in the early stages of the technologies’ life spans. ‘I don’t think Blu-ray or HD DVD are going to bring about major new restrictions, but it could very well happen in the future. If the movie studios got their way, players would require an Internet connection and have to authorize themselves before each play. Luckily, that hasn’t happened just yet’ (Interview with N. Mook, 2006) Nathan Mook thinks the studios need to worry less about DVD ROM copies for personal use, e.g. consumers watching a DVD on their computer or copying it to their laptop, and instead worry more about the global piracy problem in countries like China, Russia and Eastern Europe, where pirates can ‘sell their fake DVDs on the street in the same spot every day for 6 months’ (Interview with N. Mook, 2006). He also thinks the movie studios need to learn from the music industry, i.e. start offering legal downloading services. ‘Digital music piracy was rampant because there was no viable offering from music labels. iTunes offered the first such option and look what happened: it is huge. The movie industry needs to offer a decent download service over the Internet, and not the restrictive junk they have no. Consumers are willing to pay for what they want, but if they can’t find it, they will just turn to P2P (Peer-to-peer networks) and buying of the street’ (Interview with N. Mook, 2006) Richard Forno says the new DRM systems will affect both consumers’ privacy and interoperability. ‘I feel it will seriously affect customers’ perceived privacy and continue to disrupt interoperability. DRM is being used more to preserve the entertainment industry’s centralized industrial age business models in the decentralized age of information’ (Interview with R. Forno, 2006) 51 Chapter 5 - Results Richard Forno is certain these systems will be deciphered eventually, given time and resources. He thinks the best way for the movie studios to take on piracy is to primarily go after the organized piracy rings, claiming it is within those the major financial losses occur, instead of going after casual pirates, i.e. individuals downloading or swapping songs or movies to a limited extent. ‘[…] in their efforts to prevent any losses (e.g. through DRM) the studios end up treating everyone as a criminal first – ergo, fair uses get ignored for the sake of profitability and marketplace dominance. Controlling or influencing the deployment of DRM integrated with technology (e.g. CSS, region coding, etc) makes it a very broad “fix” to a problem that’s really only dangerous in a small percentage of the population’ (Interview with R. Forno, 2006) Richard Forno believes future DRM will contain more invasive technologies and procedures until it will face a consumer backlash, when consumers ‘wake up and realize they are being used by the industry in question’ (Interview with R. Forno, 2006). ‘Like the broadcast flag, newer DRM technologies/laws will get snuck into ‘must pass’ legislative initiatives to help ensure its enactment quickly and without much public scrutiny’ (Interview with R. Forno, 2006) Tim Cutting says DRM has the ‘ability to cripple and empower the user depending upon the usage model the consumer expected or desired’ (Interview with T. Cutting, 2006). He thinks it is too early to comment on how the movie studios will choose to inhibit, or expand the versatility of the content they produce on HD DVD or Blu-ray. Rob Enderle believes the DRM systems of HD DVD and Blu-ray will both affect consumers’ privacy and interoperability and lower adoption rates. Rob Enderle thinks HD DVD appears better with its less restrictive system compared to Blu-ray’s additional DRM systems. He says the ICT feature9 creates a huge problem with existing HD hardware and provides yet another barrier of adoption. He thinks studios, in order to prevent piracy, should focus on pirates and on services that provide easy discounted ways for consumers to legally share media. Bryan Greenway does not believe the DRM systems of HD DVD and Blu-ray will affect the privacy of consumers, since he thinks it is not likely that personal data will be stored in either player. Regarding interoperability, Bryan Greenway believes it will affect consumers to the degree that they are restricted to play only one format in one format-supporting player only, unless a universal player is developed. Bryan Greenway is most certain the new DRM systems will be deciphered eventually. He thinks the sizes of HD DVD and Blu-ray ROMs alone are a piracy deterrent and believes studios should take advantage of this factor instead of using what he calls ‘intrusive DRM tactics’. ‘[…] some DRM is necessary, the trick is finding the balance between what’s reasonable to consumer and practical for the studios’ (Interview with B. Greenway, 2006) Hartmut Gieselmann is very critical to the new DRM systems of HD DVD and Bluray. He states AACS is one reason why HD DVD and Blu-ray player systems react slowly. Gieselmann says consumers are used to the easy access of the DVD and 9 Image Constraint Token; see chapter 3.3.1 52 Chapter 5 - Results that this was the main reason for the success of DVD, and that consumers will not buy a system that is reacting slower than a DVD player. Gieselmann also believes the potential restriction to make legal copies will hinder both formats’ success. ‘[…] no one will pay extra for HD-quality where you can’t make a copy to save the original’ (Interview with H. Gieselmann, 2006) Hartmut Gieselmann is of the opinion that ‘DRM will kill the success of HD DVD and BD as it did on (sic) SACD (Super Audio Compact Disc) and DVD-Audio’ (Interview with H. Gieselmann, 2006). Gieselmann says it is easy to decipher the DRM systems, if you play back a movie over Windows XP using ‘a root kit to hide your hacking programs’ (Interview with H. Gieselmann, 2006). Although he says it’s possible to copy HD DVD’s and Blu-ray discs, he does not believe HD DVD and Blu-ray rips will be popular in piracy movements, since it is easier to copy DVDs (in terms of file sizes) and that these provide good enough quality for most people. ‘It’s again similar to SACD and DVD-Audio. These systems were cracked, but you don’t find any rips on the Internet, because mp3 or audio-CDs are good enough’ (Interview with H. Gieselmann, 2006) Hartmut Gieselmann thinks a reason for declining cinema visits the last years is because the quality of the movies has worsened, rather than increasing piracy, and that the best way to deal with lowering revenues is to lower the price of DVD movies. Jan-Willem Aldershoff thinks the new DRM systems are likely to be deciphered, although there are possibilities to renew the protection again ‘e.g. by blacklisting players and making it impossible to play discs on cracked players’ (Interview with JW Aldershoff, 2006). ‘It will be interesting to see if the companies dare to blacklist players as legitimate users might find this unfair’ (Interview with J-W Aldershoff, 2006) Jessica Wolf says the new DRM systems will inhibit behavior, because they are contrary to the consumer’s mindset and that the studios are taking big risks implementing more intrusive and renewable DRM systems. She thinks content holders look at DRM as a control issue when they instead should be looking at it as an access issue. ‘They (the content holders) should be coming from the point of view of “how can we deliver and monetize the usage desires of the consumer”. I think consumers have trained themselves, through music, to expect to be able to rip content and manage it through several devices and maybe burn one copy’ (Interview with J. Wolf, 2006) Jessica Wolf says consumers will expect to be able to transfer purchased video to other devices (e.g. portable video players) but that the content holders are not prepared, neither technologically nor emotionally, to do that yet. She is certain the DRM systems of HD DVD and Blu-ray will be deciphered eventually. Jessica Wolf says the majority of video piracy is not digital or virtual, it is physical; i.e. mass-burned illegal DVDs sold on the streets, especially in the Asia Pacific region. She says better policing of theaters, preventing camera recording of feature films, and a use of watermark systems could curb that kind of piracy. As for the average consumer, Jessica Wolf believes the best way to prevent piracy is to provide them with DRM that works with their expectations. 53 Chapter 5 - Results ‘The best DRM is completely invisible, it is something the user doesn’t even know is there, because she or he hasn’t either encountered it by doing something they are not allowed to do or it hasn’t stopped them from doing something they WANT to do with it’ (Interview with J. Wolf, 2006) David Holtzman is very critical to the DRM systems of HD DVD and Blu-ray, especially the additional ones for Blu-ray. ‘I would wish that consumers boycott Blu-ray or any other format that compromises their legal rights under the DMCA10 and the Fair Use Doctrine as well as their moral rights as a purchaser of content. Realistically, I don’t think most people will care’ (Interview with D. Holtzman, 2006) David Holtzman predicts the DRM systems of HD DVD and Blu-ray will be compromised within two years. He thinks content holders should change their business model to reflect what he claims is ‘the reality of the new digital world’ (Interview with D. Holtzman, 2006). ‘Digital devices only achieve their greatest value when they can be loaded with interchangeable content that can easily be exchanged with the consumer’s other electronic devices. The studios should figure out how to get paid once by every consumer for each product and then let it go. Their inherent greed, trying to milk another dollar for every copy instead of every consumer, is what’s causing the problem. They can actually increase their revenue by changing their model to support new devices and desired consumer usages’ (Interview with D. Holtzman, 2006) Don Lindich says the DRM systems of HD DVD and Blu-ray will not affect consumers’ privacy and possibilities of interoperability, as long as the players are not hooked up to the Internet or a phone line. He thinks studios will find great resistance to this type of technology, if they are to implement it. Don Lindich believes these DRM systems will be deciphered quickly. He thinks movie studios should concentrate on producing good products and lower their prices, that current DRM is enough to keep common people from pirating and that serious pirates will never be stopped. Ken Fisher says that the studios always seemed more interested in the DRM aspect of HD DVD and Blu-ray than other technology aspects, like codec support, format unification and standards for quality. He does not think the DRM systems of HD DVD and Blu-ray will affect the privacy of consumers, although believes consumers will come to expect interoperability as the popularity of portable media increases. He thinks managed copy could be successful, e.g. for charging consumers for mobile versions of an already purchased ROM, if the pricing is right. He expects some deciphering will occur, although he is uncertain to what extent it will be. Ken Fisher thinks commercial piracy is the result of poor pricing and availability and that a low-cost, uniform distribution system, a la iTunes, would probably do wonders against piracy. Chris Morris says it is possible the DRM systems of HD DVD and Blu-ray will affect consumers’ privacy and possibilities of interoperability, although it would surprise him. He believes the systems will be deciphered eventually. 10 The U.S. Digital Millennium Copyright Act 54 Chapter 5 - Results Jan Ozer does not believe the DRM systems of HD DVD and Blu-ray will affect consumers’ privacy and opportunities of interoperability. He thinks these systems will be deciphered eventually. Jan Ozer says the studios should do what they can to prevent casual piracy and then go after the mass marketers of pirated goods. Scott Wilkinson is not certain whether the DRM system of HD DVD and Blu-ray will affect the consumers’ privacy, although he says it might be possible for someone to monitor what consumers watch. He is certain the systems will affect interoperability in terms of making legal copies and streaming content around the home. Scott Wilkinson says it is only matter of time before these DRM systems will be deciphered and that there is no such thing as an uncrackable encryption. He thinks the studios should spend less energy on piracy and focus more on other matters. 5.7 Differences in technical features - Pros and cons HD DVD’s and Blu-ray’s technological features are similar in many ways, although they differ in others (chapters 3.3.1 and 3.3.2). The respondents were asked in what ways they believe the technologies differ and what pros and cons they think each format has. Klaus Oestreicher says the core problems of both HD DVD and Blu-ray technology is that they are evolutionary technologies, instead of being revolutionary. ‘They are intended to be released at a time, where other technologies make revolutions. Technologies, which can be used to transport the content of discs, too, in so far unknown speed and quality’ (Interview with K. Oestreicher, 2006) Klaus Oestreicher refers his statement by exemplifying with the major Hollywood Studios, who he thinks currently are ‘entering the virtual world of downloads by preparation of according download sales channels’ (Interview with K. Oestreicher, 2006). Oestreicher is, because of his statement that the formats be outrun by other revolutionary technologies, skeptical that neither of the formats will succeed. ‘The (regular) DVD was the media with the quickest market diffusion ever, I judge subjectively that both HD formats will be the ones with the shortest life cycle ever’ (Interview with K. Oestreicher, 2006) Graham Sharpless calls Blu-ray a revolutionary format and finds Blu-ray’s biggest pros being capacity and, eventually, copy protection. He says Blu-ray’s major challenge is to make discs, particularly dual layer versions, and points out that its use of Java has been criticized. Graham Sharpless calls HD DVD an evolution from DVD and says its strengths include that dual layer discs are available at an early stage, players are significantly cheaper compared to Blu-ray and that HD DVD ‘offers everything needed for movies and capacity is not a problem if MPEG-4 AVC or VC-1 video coding is used’ (Interview with G. Sharpless, 2006). He finds the cons of HD DVD being a weaker copy protection, but is uncertain whether this is an issue, and that in the long run HD DVD’s lower capacity could be a disadvantage ‘unless the announced triple layer version becomes a reality’ (Interview with G. Sharpless, 2006). He does not believe consumers will notice the limited capacity of HD DVD compared with Blu-ray, unless the format is used for archiving data. 55 Chapter 5 - Results Graham Sharpless thinks both formats could become the successor to DVD. Anders Appelqvist says the strength of HD DVD is the fast and inexpensive upgrades needed for manufacturing, while Blu-ray’s strength is its bigger capacity compared to HD DVD. Christian Magdu thinks the strengths for both formats are improved picture and sound quality, while the weaknesses include first generation tech errors and that it will take time before consumers will be interested in purchasing either technology. He thinks High Definition technology will become popular in two to three years. Shane Greenstein says the pros for HD DVD are lower retail prices, which he believes will remain for a while, and an earlier market introduction. Shane Greenstein thinks Blu-ray’s strengths are that the format will be technically superior in the long run and that Japanese firms prefer to work with Sony than Microsoft, i.e. resulting in a stronger company support. Xavier Pouyat says Microsoft, and its other supporters, are supporting HD DVD for the following reasons: ‘Managed Copy: Guaranteed feature that gives consumers the freedom to make copies of their discs to a hard drive or home server. Allow copies to be played on portable devices “Future-proof” compatibility:. HD DVD “hybrid disc” technology allows to store both high-definition and standard-definition versions of a film Proven low-cost, high-volume manufacturing: HD DVD discs use essentially the same manufacturing equipment as existing DVDs Superior capacity: HD DVD-ROM discs will offer dual-layer 30GB discs at launch, compared with BD-ROM discs, which will be limited to 25GB Superior interactivity: HD DVD discs will offer greater interactivity using iHD technology, allowing for enhanced content, navigation and value-added functionality for high-definition films Superior format for notebook PCs: The compatibility of HD DVD with standard DVD facilitates and simplifies development of slim disc drives for integration in notebook PCs, one of the fastest-growing segments of the PC market’ (Interview with X. Pouyat, 2006) Xavier Pouyat says the launch of HD DVD in Japan and the US has resulted in ‘an excellent market reaction’ (Interview with X. Pouyat, 2006) and that the studios that have developed HD DVD titles so far are very happy with the video and audio quality of the new format. Xavier Pouyat says consumers seem happy with the first HD DVD players on the market, manufactured by Toshiba, although startup time and remote control features need improvements. He says the lack of 1080p output in the Toshiba player has no impact on the video overall quality, since the 1080i signal is ‘only used for transport between the player and the display, an the 1080p signal is reconstructed in the display (Interview with X. Pouyat, 2006). Wolfgang Gruener says it is probably too early to make a final judgment on the both formats, referring to that some Blu-ray components are still in the finalization phase. He says the current downside of HD DVD is its first generation’s players’ restriction to 1080i and that it requires high-end TVs to make up for the difference, while the current weaknesses of Blu-ray devices have problems with color quality. He believes the availability of Wi-Fi or LAN (Local Area Network) interfaces may become more 56 Chapter 5 - Results important as the possibility to connect the players with a home network and a broadband Internet connection increases. Nathan Mook says the HD DVD strengths consist of its compatibility with existing manufacturing processes, the iHD software used for interactive features, mandatory Managed Copy, that no other DRM than AASC is required and the lower cost of production and lower retail prices. He says the weaknesses are that the discs have lesser capacity and a lesser movie studio support compared with Blu-ray. Nathan Mook says the strengths of Blu-ray consist of larger capacity discs, a wider variety of movie studio support, that there are many hardware players in development and that the PlayStation 3 will include a Blu-ray player. On its downsides he lists a much more complicated and expensive manufacturing process, that discs and players are more prone to error (‘laser has to be closer to disc, discs need extra scratch protection’ (Interview with N. Mook, 2006)), the use of BD-J software, more restrictive DRM and the high retail price for players and discs. Nathan Mook finds HD DVD being the better format. ‘It may not support 50GB (which is largely unnecessary for movies), but it works with existing production lines and doesn’t have the technical problems that Blu-ray has’ (Interview with N. Mook, 2006) Nathan Mook finds the iHD software being an important factor for HD DVD being the superior format, saying it provides a better viewing experience and makes authoring of HD DVD simple. He says he has been spending a long time talking to both sides regarding iHD and BD-J. He tells that the Blu-ray side feels Java ‘is more entrenched and has existing development tools that will help it along’ (Interview with N. Mook, 2006). Mook agrees with this statement, but stresses that other factors are to take into consideration. He says that JEM (what BD-J is based off) was designed for interactive television in Europe and has JAVA applications that will never be used. This has some negative effects, according to Mook: ‘A) each Blu-ray player will require a Java Virtual Machine to handle the interactive features. B) because of the vast open feature set of Java, player manufacturers can’t run a test suite and make sure their system won’t crash no matter what (some studio could program a special feature that could theoretically crash a player). C) creating special features will require actual Java programmers, and will not be a simple task’ (Interview with N. Mook, 2006) Nathan Mook says iHD was designed from the ground up for HD DVD. He finds it fast, easy to learn and that manufacturers can run a test suite and ensure the iHD content will not cause any errors. Nathan Mook believes interactivity is going to change the way consumers watch movies in the future. He says DVDs took a step forward with special features (claiming it has become a driving factor in sales), but that the new formats will take this even further. He thinks the two choices in software standards will affect the content. ‘[…] a studio who has to program a whole DVD in Java isn’t going to bother doing the same in iHD, and vice versa’ (Interview with N. Mook, 2006) Richard Forno thinks the biggest pro for both formats is the possibility to save space, i.e. use fewer discs for storage compared to DVD. 57 Chapter 5 - Results Tim Cutting says the strengths of HD DVD are major support by Microsoft and Intel (‘two of the biggest, most influential companies in the PC industry’ (Interview with T. Cutting, 2006)) and the feature of guaranteed managed copy. He says Blu-ray’s strengths are major support from Sony and Pioneer (‘two of the biggest, most influential companies in the CE (Consumer Electronics) industry’ (Interview with T. Cutting, 2006)) and that it is included in the PS3. Tim Cutting sees the only con with the formats being that consumers and manufacturers have to make a choice between them. Rob Enderle thinks the strengths of HD DVD are retail prices and manufacturing costs and that it has ‘anticipated “fair use”’ (Interview with R. Enderle, 2006), while the main weakness is low capacity. He thinks the strengths of Blu-ray are higher capacity and support from Sony, while the weaknesses are retail prices and manufacturing costs and that there is no fair use model (due to more restrictive DRM systems). Bryan Greenway lists HD DVD’s pros as lower player cost and lower disc replication costs while its cons being lesser movie studio support and first generation players’ lack of a 1080p output. He thinks Blu-ray’s list of pros consists of studio support and larger theoretical disc capacity, while it’s cons consists of player price and inclusion of a Blu-ray drive in the PlayStation3. ‘[…] gamers are being subjected to a format war they neither asked for nor benefit from. It might seem like shrewd marketing on Sony’s behalf but if it results in fewer players sold due to the price, one has to wonder…is Sony willing to lose PlayStation base in order to further Blu-ray?’ (Interview with B. Greenway, 2006) Bryan Greenway says HD DVD is an evolution of DVD and that it should be enough. He tells he is skeptical to why a new technology, referring to Blu-ray, is needed to replace DVD. Hartmut Gieselmann thinks Blu-ray is good for data storage, but that the picture quality of the first BD movies is bad. Gieselmann says HD DVD has great picture quality, but that the first generation players are annoying to handle. He thinks a socalled ‘killer feature’ will be needed if Blu-ray or HD DVD is to replace DVD. He thinks the new possibilities for more advanced menus are overestimated and believes many content holders will use them over extendedly, resulting in ‘annoyingly complicated, non-intuitive menus’ (Interview with H. Gieselmann, 2006). Jan-Willem Aldershoff says the advantages of HD DVD are the support from Microsoft and pricing. He thinks the advantages of Blu-ray are support by a majority of big electronic companies and that it is more technologically advanced, has a larger capacity, faster data transfer rates and more durability compared to HD DVD. Although Jan-Willem Aldershoff mentions more strengths with Blu-ray, he says the outcome of the format war is very uncertain and hard to predict. Jessica Wolf thinks a major strength of HD DVD is the name-recognition factor of the DVD brand. ‘DVD was the most rapidly adopted consumer product ever. People still love it. From a marketing perspective, HD DVD is very intuitive. It’s DVD and it’s HD, it makes a lot of sense to the buyer’ (Interview with J. Wolf, 2006) 58 Chapter 5 - Results Jessica Wolf is of the opinion that pricing is also an advantage of HD DVD. She thinks the HD DVD format’s weakness is that there are problems with the first generation players. Jessica Wolf says the main advantage of Blu-ray is major consumer electronics company and content holder support. Regarding the HD DVD use of iHD and Blu-ray’s use of BD-J, Jessica Wolf thinks the different software standards will not affect the end user. ‘I’ve seen many demos featuring iHD and Java and it basically looks the same on the screen’ (Interview with J. Wolf, 2006) Jessica Wolf thinks there is no significant difference from HD DVD and Blu-ray based on hardware and technology alone. She thinks the retailers are very powerful decision-makers at the early stages of each format’s lifespan. ‘If I walked into a Best Buy, knowing little about either format, I would be strongly guided by the suggestions and explanations of the salesperson. What if that person has a preference toward one or the other format and it comes through during the transaction?’ (Interview with J. Wolf, 2006) David Holtzman points out that technological distinctions rarely drive adoption, referring to the conflict between Betamax and VHS. Don Lindich says the strengths of HD DVD are image quality, low manufacturing costs and pricing of players, while its weaknesses are limited capacity (30GB for a dual layer disc) and less manufacturer and studio support compared with Blu-ray. Don Lindich says the strengths of Blu-ray are strong manufacturer and studio support and the potential for 50GB dual layer discs, while its weaknesses are the low picture quality of the initial releases, that only 25GB discs are available (currently), the format’s poor reputation (Lindich describes this with the words ‘over-promise under-deliver’) and that ‘Sony has too much control over the format’ (Interview with D. Lindich, 2006) . Ken Fisher thinks the strength for both formats is HD video and the weakness is ‘oppressive DRM schemes that prevent fair use’ (Interview with K. Fisher, 2006) Scott Wilkinson says the pros of HD DVD are picture and sound quality, that duallayer discs are available at launch and its use of VC-1 and H.264 video codecs and advanced audio codecs at launch, while its con is that the first generation players from Toshiba are slow to operate. He thinks the pros of Blu-ray are its higher capacity per layer, its higher bit rate and its broader industry support, compared with HD DVD, while its con is its weak introduction to the market, referring to the following factors: ‘[…] hobbled Samsung player, poor mastering in some cases, single-layer discs only, no advanced audio codecs required, most titles use MPEG-2 only, which is less efficient than VC-1 and H.264’ (Interview with S. Wilkinson, 2006) 5.8 Future scenarios for HD DVD and Blu-ray - Which format will prevail? At the final stage of each interview, the interviewee was asked to answer which format, if any, he or she believes will prevail in the format war and to motivate their answer. The interviewees were also asked if they believed it is possible for both formats to coexist on the same market. 59 Chapter 5 - Results Klaus Oestreicher says the outcome of the format war will depend much on the sales strategy of players. He thinks the fact that the formats are incompatible might result in difficulties for the formats to coexist. ‘If compatible players for both formats will be offered that will be the best for all market participants in my view and should erase all problems between the formats, i.e. they can coexist. If a specific player will be needed for each format, I have a lot of doubts that any format will win’ (Interview with K. Oestreicher, 2006) Klaus Oestreicher says he currently (June 2006) does not see that any format might win, neither the means by which a victory might be achieved nor that companies change production and support to the opposite format, unless serious market reasons will make such a step necessary. He states many hi-tech authorities consider the new formats as the last battle of discs, facing a near (3-4 years) sudden death. Klaus Oestreicher says he is reluctant to support this quantitatively, but does believe the disc media has arrived in the very last cycle of its life. He does not expect the disc media’s life cycle to make a smooth decline, but a sudden end caused by interruptive technologies, referring to his own Life Cycle model (chapter 3.7). Graham Sharpless is uncertain of what the outcome of the formats will be. He says if Blu-ray is given time, it may ultimately be the winner, but it will be costly for its supporters. Graham Sharpless finds Blu-ray being better for recording and archiving data, thus thinking it will be more appealing to computer companies. He then stresses that studios CES and computer companies could change their allegiance easily. He thinks HD DVD is an affordable format that provides almost everything the studios want, and that if it is a matter of expediency he sees no reason why HD DVD should not win. Regarding dual format players, Graham Sharpless says they will be very expensive and thus not reach success, referring to the unsuccessful DVDAudio/SACD hybrid players, and that it is therefore unlikely that dual format players will allow both formats to survive. Although he thinks it will be difficult for both formats to coexist, Graham Sharpless believes it may take considerable time for one format to die, due to the strong company support of both format camps. He says Blu-ray and HD DVD may be the last physical formats, but stresses that if consumers are too confused since there are two formats, they may not become mainstream products at all, driving consumers to the internet and downloading of HD videos as well as SD and audio instead. Regarding holographic discs, Graham Sharpless says it is unlikely to become the next generation format for consumers as cost is very high and is likely to remain high. Anders Appelqvist says it is possible for two formats to coexist, but that this is probable to hinder adoption and increase costs. He did not comment on what he believes will be the outcome of the format war. Christian Magdu does not believe a two-format market is credible in the long run, stating that it has never been particularly successful historically, with the exception of game consoles. He believes Blu-ray has a greater chance of winning, mainly because of the PlayStation3 and its better company support, including the adult film industry. He says he believes HD technology will become a success eventually but it will take significant time, mainly due to the high upgrading costs currently required 60 Chapter 5 - Results and that most consumers have just recently invested in DVD and are content with its quality. Shane Greenstein chooses not to forecast the outcome of the format war, saying there are too many possible scenarios available. He thinks it is possible and likely for the two formats to coexist if the firms sufficiently differentiate their formats. He says it is important for Blu-ray to resolve the basic issues with backing something that is technically superior in the long run but not in the short run and bring down the cost quickly. If Blu-ray succeeds in doing this, it will have a good chance on the market, but if technical issues keep coming up and costs do not come down, Bluray may have a difficult time in the market place, according to Shane Greenstein. Wolfgang Gruener says it is nearly impossible to say which format is at an advantage or not and that there are very strong supporters on both sides. He believes the format battle will last longer than VHS against Betamax and that both formats will coexist at least a few years. ‘You already see the first announcements for hybrid players and you see Sony and Toshiba covering their bases with making sure that they access to a manufacturing capability of the competing format (Sony/NEC and Toshiba/Samsung)’ (Interview with W. Gruener, 2006) Nathan Mook believes the formats will coexist for a while, until players begin supporting both formats. ‘At that point, there will likely be a unified “high-definition DVD” branding that covers both formats, so consumers will not have to choose. Long term, both Sony and Toshiba know a fragmented market is not viable, but neither want to give up just yet’ (Interview with N. Mook, 2006) Richard Forno is uncertain what the outcome of the format war will be. He thinks until there is a unified standard it will be a slow and confusing time for the DVD industry, creating confused and angry customers. Ergo, he thinks it will be difficult for the formats to coexist. ‘Customers don’t want to have to think before buying a movie or music album. They want to grab it off the shelf and know it will play on their hardware’ (Interview with R. Forno, 2006) Tim Cutting does not comment on how he believes the outcome of the format war will be. He says it is possible for both formats to coexist, as long as there are drives for them. Although he thinks it might not be popular for retailers to support various formats of the same film. Rob Enderle thinks if one format is to win HD DVD has currently the better odds, but that it is equally likely both formats will lose. He says both formats cannot exist indefinitely. He states that much of the data that surrounds both formats is manufactured with regard to customer demand and cannot be relied on. He says there may be no market for these formats. ‘Existing DVD may be good enough for the next 5 years’ (Interview with R. Enderle, 2006) 61 Chapter 5 - Results Rob Enderle the future of movie consumption and data storage will consist of a combination of electronic delivery and very high capacity solid-state storage. Bryan Greenway thinks HD DVD will prevail. ‘[…] consumer video isn’t a new invention and it surely doesn’t need to be reinvented, I feel that Toshiba’s evolution versus revolution approach will come out on top’ (Interview with B. Greenway, 2006) He believes it will not be easy for either format, since both Sony and Toshiba seem willing to invest large amounts of capitol to ensure they will dominate. He is doubtful that both formats can coexist on the same market, referring to the current status of the disc media market: ‘Right now DVD serves as both the preferred movie playback format and a popular optical disc storage medium for consumers. […] if HD DVD was to become our preferred movie format and Blu-ray handled the storage needs of consumers; it would splinter an already solvent market. I just don’t see consumers willing to gear up with two formats to accomplish what one does today’ (Interview with B. Greenway, 2006) Hartmut Gieselmann believes HD DVD has the better chance of succeeding as a movie disc, saying it costs less to manufacture and offers a better picture quality due to the use of VC-1 over MPEG-2. He thinks Blu-ray is better for data storage since, stating is possible to write 50 GB on one disc and the data safety is improved over DVD. Hartmut Gieselmann says before a combo drive is introduced and the prices have come down, DVD will remain the leading format. Hartmut Gieselmann believes neither HD DVD nor BD will succeed, because he thinks the development of both formats was more focused on DRM than improving the usability for the consumer. He says the picture quality upgrade is not enough for consumer to invest in either format and that, using an upscaler, it is possible to watch DVD movies in HD quality. Hartmut Gieselmann also points out that sometimes films loose their magic when using higher resolutions, since the flaws of for instance inferior CGI (Computer Generated Images) effects become much more visible compared to when shown in SD. Jan-Willem Aldershoff says it is possible for two formats to coexist, referring to the different recordable DVD formats, but says it creates confusion for consumers. He says even though it is possible to make devices that support both formats it is not marketing wise an option for either camp at the moment. He thinks it is hard to predict how the format war will develop and says it depends a lot on marketing and being on the market at the right time. Jessica Wolf thinks both formats could exist if the catalog of titles and pricing were the same for each format, referring to coexisting video game formats. She believes whichever format that maintains the most content support will win, but stresses that there is a chance, given enough consumer confusion and lack of education or marketing support, in the next decade the market could bypass any HD physical format altogether and clamor for online services, which are capable of delivering HD content directly to a HDTV set. Jessica Wolf believes Blu-ray will win the format war since of its more extensive content holder support. David Holtzman expects HD DVD to win for three reasons: 62 Chapter 5 - Results ‘1) Sony has made colossal marketing mistakes in the last few years. They’ll probably not handle this well. 2) BD+ will be compromised and when it is, it will be a major scandal, because consumers will find that the copy protection on their discs have compromised their players and possibly their entire entertainment system. 3) The name “HD DVD” sounds better to consumers; it sounds like a small, incremental leap from what they have now. Blu-Ray will scare them and sales people will spend too much time educating consumers on what it is, so they’ll go for the easy sale and lead them to HD DVD (if commissions are equal, of course)’ (Interview with D. Holtzman, 2006) Don Lindich does not think there will be a winner, believing there will be ‘an SACD/DVD-Audio style stalemate’ (Interview with D. Lindich, 2006). He says there also might be a scenario where HD DVD becomes the standard for HD films and BD for data storage and computer applications. He says BD was heavily favored to win the war initially, but believes that HD DVD is capable of winning if the supporters ‘act fast and capitalize on BD’s mistakes, and the Blu-ray group does not start improving quickly’ (Interview with D. Lindich, 2006) Ken Fisher says he currently (August 2006) believes Blu-ray will be the dominating format, but says it is too early to tell. Chris Morris says he does not know which format will win. He thinks the PlayStation3 will help Blu-ray, but does not see a compelling reason for consumers to upgrade. ‘HD adoption rates are certainly on the rise, but it’ll be a while before they’re universal (The sets are still prohibitively expensive for many people). And progressive scan DVD players put out pretty sharp pictures. Truth be told, I haven’t heard a real demand from the mainstream for these systems. It will happen eventually, but people seem pretty happy with their inexpensive DVD players and cheap DVDs right now. And neither Blu-ray nor HD DVD has made any sort of compelling argument yet about why they should give those up’ (Interview with C. Morris, 2006) Jan Ozer says it is ‘pathetic’ that the DVD industry could not work out their differences before now. He believes because of the format playback incapability, the lack of a unified standard will have a far mote dramatic effect on HD DVD and Blu-ray adoption than the ‘+R/-R fiasco’ (Interview with J. Ozer, 2006). Scott Wilkinson says he is leaning toward HD DVD as a winner currently, due to ‘Blu-ray’s serious stumbles at launch’. He does however believe Blu-ray could make a comeback, saying ‘Sony is betting the farm on it, so they won’t give up easily’. 63 64 Chapter 6 - Analysis 6 ANALYSIS This chapter analyzes and summarizes the results of the interviews. The analysis is divided into the same areas as the Results section. 6.1 Summary – Consumer Adoption and alternatives to HD DVD and Bluray The overall opinion of the interviewees is that the general group of customers is not ready to invest in either HD DVD or Blu-ray technology. Most interviewees believe U.S. customers are more willing to invest in HD DVD or Blu-ray technology, compared to European consumers, at the early market stages of the technologies. For the majority of consumers, the initial retail pricing of both HD DVD and Blu-ray players and media is too high, in particular when compared to the widely adopted DVD technology. Early adopters, often owners of large digital flat HDTV-compatible screens, are more likely to buy HD DVD or Blu-ray players before owners of analogue TV sets, since the latter will not benefit from any noticeable image quality enhancements (only sound and bonus material) while the former will benefit from an significant image quality enhancement compared to SDTV and DVD. A few interviewees were more critical towards the technologies, referring to the popularity of DVD, meaning it will be difficult to replace and that consumers do not yet see the value in high definition technology altogether. As to whether blue laser disc technology will replace red laser based one, most interviewees believes this will be the scenario, although it will take considerable time (anything from one year up to five years). A majority of the interviewees thinks the format war will hinder general adoption considerably, if not altogether, something other media distribution technologies (like digital downloads) may profit from. The overall outcome of this interview phase can be summarized into the following main points: • • • • • • The two incompatible formats are causing confusion among consumers and may hinder adoption considerably U.S. consumers more ready than European ones Early adopters will be the only ones purchasing in either technology upon availability Flat screen (Plasma/LCD) screen owners are more likely to invest in BD/HD DVD Widespread market penetration within the span of 1-4 years Other technologies (like digital downloads) might benefit from consumer confusion caused by the format war Statistics The respondents who did not comment or were not asked the question ‘Do you think customers are ready and willing to invest in high definition disc formats? If not, when do you believe they will be ready (if ever)?’11 are excluded from the statistics. The term ‘ready’ below is meant to indicate that the technologies succeed in reaching widespread adoption, i.e. reaching the majority groups of consumers discussed in Everett’s Diffusion of Innovations model. 11 John Zubrzycki and Lars Haglund are excluded from the statistics since their questions focused on HD adoption in general, without focusing on HD DVD and Blu-ray 65 Chapter 6 - Analysis 1. Interviewees believing consumers (excluding early adopters) are ready for purchasing HD DVD and/or Blu-ray technology when available: 2 (9%) 2. Interviewees believing consumers (excluding early adopters) will be ready for HD DVD and/or Blu-ray technology eventually: 14 (67%) 3. Interviewees believing consumers will never be ready for HD DVD and/or Blu-ray technology: 1 (5%) 4. Interviewees uncertain of the current and future public interest in HD DVD and/or Blu-ray technology: 4 (19%) Early adoption, upon Uncertain m arket introduction 9% 19% No adoption 5% Eventually, w ithin a few years 67% Illustration 6: “When will HD DVD and/or Blu-ray technology reach majority consumer groups, if ever?” 6.2 Summary – Potential Success Factors The interviewees are unified in believing major movie studio support and release rates of home videos will be of considerable importance in the outcome of each format. Some commented that the pricing of the players will also be important, particularly in combination with content availability. Many of the interviewees believe the confusion among consumers, caused by the two formats, might postpone disc and player sales. Two of the interviewees (Forno and Holtzman) stressed the importance of the adult film industry’s format support, David Holtzman calling it ‘single biggest determining factor in who wins the format war’. The overall outcome of this interview phase can be summarized into the following main points: • Major movie studio support and availability and release rate of home videos will be of major importance to the outcome of the format war 66 Chapter 6 - Analysis • • • • The format war might cause confusion among consumers making them postponing any format supporting decision No studio’s format support is written in stone and can easily be changed Player pricing is also of major importance, particularly in combination with content availability The adult film industry, a potential determining factor in who wins the format war? 6.3. Summary – The impact of the Playstation 3 The opinions of the respondents regarding the potential impact of the PS3 are mixed, although many believe the PS3 may be of great importance for the outcome of the BD format - increasing the installed base of Blu-ray players considerably - although some think the PS3 is too expensive to become a widespread product. Several interviewees say the PS3 will mainly be bought by gamers, making it a less important factor in the format war. The overall outcome of this interview phase can be summarized into the following main points: • • • Depending of the outcome of the launch phase of the PS3, it could increase the installed base of Blu-ray players or hinder Blu-ray adoption. The PS3 is a considerably expensive game console product, probably due to its Blu-ray components The pricing of the PS3 will be of major importance for its potential success Statistics The interviewees who did not comment or were asked the question are excluded from the statistics. 1. Interviewees believing the Playstation 3 could be of crucial importance, both positive and negative, to the format war: 9 (56%) 2. Interviewees believing the Playstation 3 will be of no or negligent importance to the format war: 5 (31%) 3. Interviewees uncertain of the Playstation 3’s effect on the format war or saying it will be visible during the product’s market introduction phase: 2 (13%) 67 Chapter 6 - Analysis Uncertain 13% No or negligent im portance 31% Crucial im portance 56% Illustration 6: What importance (negative or positive) will the Playstation 3 have on the outcome of the format war? 6.4 Summary – Production costs / Economy The respondents’ opinions are somewhat divided regarding the potential effect of production costs, although most believe the difference in production costs between the two formats will not affect the success of either format in a longer perspective. Several respondents point out the factor that there are many financially wise strong companies supporting Blu-ray, thus being able to afford the (initially) high production costs. Many believe a more crucial factor will be the consumer’s choice of format support, from which the companies will produce accordingly. The overall outcome of this interview phase can be summarized into the following main points: • • The difference in production costs may affect the progress of each format initially, but not significantly further ahead, once production ramps increase. An extensive number of capital strong companies are backing up both formats, enabling high initial manufacturing investments. Statistics The interviewees who did not comment or were asked the question are excluded from the statistics 1 Interviewees believing the manufacturing will affect the format war significantly: 1 (5%) 2 Interviewees believing the manufacturing costs will only affect the format war a limited time: 8 (42%) 68 Chapter 6 - Analysis 3 Interviewees believing the manufacturing costs will have no or very limited effect on the format war: 8 (42%) 4 Interviewees uncertain of what effect the difference in production costs will have: 2 (11%) Significant Uncertain im portance 11% 5% Only affecting a lim ited tim e 42% No or little effect on the w ar 42% Illustration 7: What effect will the manufacturing costs have on the format war? 6.5 Summary – Digital Rights Management / Piracy A majority of the interviewees believes the DRM systems of HD DVD and Blu-ray will affect both the consumers’ privacy and possibilities of interoperability, although most of the respondets are uncertain of to what extent this will occurr. Some even believe these factors will affect the outcome of the formats’ success, claiming the DRM systems are too restrictive and not consumer-friendly enough. Regarding interoperability, some respondents believe consumers are likely to expect more interoperability regarding purchased content, due to the increasing popularity of portable media. Several respondents say the new DRM systems make it possible to monitor what consumers watch. All of the interviewees believe the DRM systems will be deciphered eventually. Most of the Interviewees are of the same opinion that movie studios should focus on organized piracy, instead on concentrating on hindering casual copying. The overall outcome of this interview phase can be summarized into the following main points: • • • The DRM systems of HD DVD and Blu-ray are likely, or at least have the possibilities, to affect the consumers’ privacy and possibilities of interoperability, due to their restrictive nature The effect on consumer privacy and interoperability will depend on the content holders future choices regarding DRM feature implementation. The DRM systems will be deciphered eventually 69 Chapter 6 - Analysis • AACS features like ICT may create problems with existing HD hardware Statistics The interviewees who did not comment or were asked the question are excluded from the statistics Interviewees believing the DRM systems of HD DVD and Blu-ray will affect users’ privacy: 6 (35%) Interviewees believing the DRM systems of HD DVD and Blu-ray will not affect users’ privacy: 3 (18%) Interviewees uncertain if the DRM systems of HD DVD and Blu-ray will affect users’ privacy: 8 (47%) Yes 35% Uncertain 47% No 18% Illustration 8: Will the DRM systems of HD DVD and BD affect users’ privacy? Interviewees believing the DRM systems of HD DVD and Blu-ray will affect users’ possibilities of interoperability: 8 (47%) Interviewees believing the DRM systems of HD DVD and Blu-ray will not affect users’ possibilities of interoperability: 1 (6%) Interviewees uncertain if the DRM systems of HD DVD and Blu-ray will affect users’ possibilities of interoperability: 8 (47%) 70 Chapter 6 - Analysis Yes 47% Uncertain 47% No 6% Illustration 9: Will the DRM systems of HD DVD and BD affect users’ possibilities of interoperability? 6.6 Summary – Differences in technical features - Pros and cons The respondents mention several different aspects they consider being a strength or weakness for either formats, although many of them are reoccurring. Many of the interviewees believe the main strengths of HD DVD include pricing, low manufacturing costs, name recognition, simpler production process, iHD, the Mandatory Copy feature and the support of Microsofts, while its weaknesses include factors like limited storage capacity, weaker company support and that there currently is no 1080p player available. With Blu-ray, several interviewees thinks the strengths being its (theoretical) superior storage capacity, its more extensive company support and the PlayStation3’s imbedded Blu-ray player, while many find the cons being high pricing and manufacturing costs, a more complicated production process and the use of MPEG-2. Several respondents think HD DVD is a suitable format for purchasable video, while Blu-ray is preferable when it comes to data storage. The opinions on the software iHD and BD-J, used for interactive menus and extra features, are also somewhat divided. Some believe both software versions will result in too complicated and unnecessary menus, while a few think interactivity is going to change the way consumers watch movies. According to Nathan Mook, iHD was designed specifically for HD DVD, while BD-J is based on JEM, software designed for interactive TV. The overall outcome of this interview phase can be summarized into the following main points: 71 Chapter 6 - Analysis HD DVD pros • Low production manufacturing costs/easier manufacturing process • Low pricing (of first generation of players) • Name recognition • iHD • Less restrictive DRM • Support from Microsoft HD DVD cons • Limited storage capacity (30 GB for a dual layer ROM disc) • Lesser company support compared with Blu-ray Blu-ray pros • (Potential) Superior storage capacity • Strong overall company support, from both CES manufacturers and content holders • Sony and the PS3 Blu-ray cons • High manufacturing costs and high pricing • Complicated manufacturing process • The use of MPEG2 6.7 Summary – Future Scenarios of HD DVD and Blu-ray - Which format will prevail? A majority of the interviewees (70%) were uncertain what the outcome of the format war, saying factors like sales and marketing strategies will be crucial for each format’s progress. Several respondents think players capable of playing both formats might settle the war and may result in a unified, universal HD disc based format. Most of the interviewees believe the formats will coexist for at least a couple of years, but that it will be more difficult in a longer perspective. The overall outcome of this interview phase can be summarized into the following main points: - The outcome of the format war is hard or impossible to predict, due to the uncertainty of numerous factors like marketing strategies, release schedules etc. - A player capable of playing both formats might put an end to the format war, resulting in a unified disc based HD format. - Both formats are probable to coexist for at least a couple of years, due to extensive company support for both sides. Statistics 1 Interviewees believing HD DVD will become the dominant format: 2 (10%) 2 Interviewees believing Blu-ray will become the dominant format: 2 (10%) 3 Interviewees believing neither format will become the dominant format: 2 (10%) 4 Interviewees uncertain of which format will become the dominant format: 14 (70%) 72 Chapter 6 - Analysis HD DVD 10% Blu-ray 10% Neither 10% Uncertain 70% Illustration 10: Which format will win the format war? 6.8 Conclusions The HD DVD and Blu-ray disc format differs mainly in the terms of manufacturing costs (Blu-ray being more complex and thus more expensive to produce) and theoretical storage capacity (HD DVD being inferior). None of these differencing factors are probable to affect either format’s potential progress on the market. It is currently difficult to foresee a winner in this format battle, since both formats have massive company support and are similar in their technical capabilities. Another aspect making the forecast more complicated is that both formats were created before there was any consumer demand for a High Definition-capable disc format product. The consumer reactions to these formats are thus unpredictable. The format war is causing confusion and uncertainty among consumers, making them probable to postpone any purchase of either format. Initial high retail costs (particularly compared with DVD) and potentially restrictive digital rights management technologies, where future generation of players may render it possible for content holders to conduct detailed monitoring of consumers’ viewing habits or restrict HD playback, are also feasible to hinder adoption of either format. Unless a unified format or player is developed, both formats might loose to another kind of storage media, probably not a physical one (e.g. downloads and home media networks). 73 74 Chapter 7 – Suggestions For Future Research 7 SUGGESTIONS FOR FUTURE RESEARCH The nonprofessional, unbiased research fields of HD DVD and Blu-ray technology are considerably young, thus making future research a necessity. This thesis has investigated technical features and differences between the formats and presented future scenarios and issues for both formats. There are other issues that play into the fields of Blu-ray and HD DVD. Here are some suggestions: - To what extent are there displays available that support respective technology? - Is there enough HD broadcasting to justify a transition from SD (DVD) to HD (Blu-ray and HD DVD)? - How will the analog off-air shut off affect HD technology’s progress in countries where it is about to happen? - What do consumers think of the formats in terms of perceived picture and audio quality and usability? - To what extent will HD DVD and Blu-ray be compatible with home media servers, which require content to be copied to the hard drives so that they can stream video throughout the house, or portable devices? - How is the new DRM systems prone to affect users? What lies in the future of DRM? According to research conducted by Understanding & Solutions, the U.S. home entertainment market will grow to $30 billion, with standard DVD bringing in more than $15 billion of the grand total, while Blu-ray and HD DVD discs will garner about $10 billion (J. Wolf, 2006). 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