EMPLOYER CONTROL AND HIERARCHICAL COMMUNICATION IN THE WORKPLACE: A HISTORICAL VIEW Lavinia J. Mohr B.A., University of California San Diego 1975 A THESIS SUBMITTED IN PARTIAL FULFILLMENT OF THE RGQUIREMENTS FOR THE DEGREE OF MASTER OF ARTS (COMMUNICATION) in the Department Communication a Lavinia J. Mohr 1981 SIMON FRASER UNIVERSITY January 1 9 8 1 All rights reserved. This thesis may not be reproduced in whole or in part, by photocopy or other means, without permission of the author. APPROVAL Name : ~ a v i n i aJ. Mohr Degree : Master of A r t s (Communication Studies) T i t l e of Thesis: Employer Control and Hierarchical Comunication l i n t h e Workplace: A ~ i s t o r i c a View Examining committee: Chairperson: R. S. Anderson, Ph.D. D.W. Smythe Professor Emeritus Senior Supervisor L. S a l t e r A s s i s t a n t Professor ~e@le Lecturer Sociology/Anthropology External Examiner G. Date Approved : 14 a~~c~ej (qg\ PARTIAL COPYKlGHT LICENSE I hereby g r a n t t o Simon Fraser U n i v e r s i t y t h e r i g h t t o lend my t h e s i s , p r o j e c t o r extended essay ( t h e t i t l e of which i s shown below) t o users o f the Simon Fraser UniversiPy L i b r a r y , and t o make p a r t i a l o r s i n g l e copies o n l y f o r such users o r i n response t o a reqbest from t h e l i b r a r y o f any o t h e r u n i v e r s i t y , o r o t h e r educational i n s t i t u t i o n , on i t s own behalf o r f o r one o f i t s users. I f u r t h e r agree t h a t permission f o r r n u l t i p l e copying of t h i s work f o r s c h o l a r l y purposes may be granted by me o r t h e Dean o f Graduate Studies. I t i s understood t h a t copying o r p u b l i c a t i o n o f t h i s work f o r f i n a n c i a l g a i n s h a l l n o t be allowed w i t h o u t my w r i t t e n permission, T i t l e o f Thesis/Project/Extended Essay E i n p i ~ p rctonttoi and hierarchicai communication fn the work piace: A historical View, Author : - (signature) Lavinia Mohr ( name January 14th.1981. (date) iii ABSTRACT EMPLOYER CONTROL AND HIERARCHICAL COMMLTNICATION IN THE WORKPLACE: A HISTORICAL VIEW This thesis is concerned with discovering the way that the particular needs of employers as employer in a profit-motivated economic system have historically influenced the organization of work and workers inside the plant or office, at the actual point of production, in large workplaces in western industrial society. The organization of work is one of the basic structures of everyday life, and as such constitutes an important communication network in addition to its more immediate economic purpose. The approach taken is historical, using information taken for the most part from secondary sources, and the methodology is essentially historical materialist, looking at the results of the dynamic conflict between the interests of employers and employees. The assumption is made that the most light will be shed on the development of the modern western organization of work during periods of industrial upheaval in the most developed economies, or the most rapidly developing ones, and the intensified competition that is associated with those periods. Attention is focused on the Industrial Revolution in England and the turn of the century in the United States. The organization of work is seen as being composed of two elements: the division of labour and technology. The relationship between the two elements is seen to be one of mutual interdependence. Technology is not viewed as a determining factor in the development of the modern organization of work. The impact of t h e s o c i a l , economic and e n t r e p r e n e u r i a l p r i o r i t i e s of employers on t h e development of t h e two i n t e r d e p e n d e n t e l e m e n t s of t h e o r g a n i z a t i o n of work i s a n a l y z e d i n t h e two p e r i o d s of r a p i d economic growth r e f e r r e d t o above. I n b o t h p e r i o d s , major and expanding i n d u s t r i e s a r e t a k e n as t h e primary example. The impact of movements and i n i t i a t i v e s of workers d u r i n g t h o s e p e r i o d s i s a l s o t a k e n i n t o a c c o u n t . Data i s p r e s e n t e d t o s u p p o r t t h e view t h a t d u r i n g t h e I n d u s t r i a l R e v o l u t i o n , t h e need of employers t o c o n t r o l and make p r e d i c t a b l e t h e b e h a v i o u r of w o r k e r s on t h e j o b was i n p a r t r e s p o n s i b l e f o r t h e a p p e a r a n c e and e x t e n s i o n of t h e c e n t r a l i z e d workplace o f a n employer-enunciated and t h e e l a b o r a t i o n and e n f o r c e d d i s c i p l i n e i n t h e workplace. Then i t i s found t h a t t h e i n t e n s i f i c a t i o n of t h e d i v i s i o n of l a b o u r , accomplished t h r o u g h t h e decomposition and r e c o m b i n a t i o n of t h e p r o c e s s e s of p r o d u c t i o n , a s w e l l a s a c c e l e r a t e d i n n o v a t i o n and a p p l i c a t i o n of machinery,was p a r t of t h e employers' s t r a t e g y production process t o expand t h e i r c o n t r o l o v e r workers and t h e i n r e s p o n s e t o t h e a c t i o n s of workers t e n d i n g t o l i m i t t h e o p e r a t i o n a l freedom of employers. The e x p a n s i o n of employer of r a p i d growth control continued during the period i n t h e U n i t e d S t a t e s i n t h e e a r l y y e a r s of t h i s c e n t u r y . The a n a l y s i s , w i t h s u p p o r t i n g d a t a , of t h i s p e r i o d ' s d e ~ e ~ o p m e n ti sn t h e i n d u s t r i a l o r g a n i z a t i o n of w o r k , i d e n t i f i e s t h e d e s t r u c t i o n of a l i m i t e d form of w o r k e r s ' c o n t r o l i n s i d e t h e w o r k p l a c e , b a s e d on t h e p o s s e s s i o n of c r a f t knowledge, s k i l l and t r a d i t i o n , and i t s h i e r a r c h y e x p r e s s i n g employer c o n t r o l r e p l a c e m e n t w i t h a new a s being a s i g n i f i c a n t foundation f o r t h e p r e s e n t o r g a n i z a t i o n of work i n t h e i n d u s t r i a l i z e d West. , v The developments in the organization of work that took place during those two periods in response to the conflict between the interests of employers and employees constituted the basis of the modern organization of work in the western industrial world, and established the basic structure of the workplace communication system. TABLE OF CONTENTS ........................... ABSTRACT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LISTOFTABLES . . . . . . . . . . . . . . . . . . . . . . . . . . . APPROVAL ii iii vii Chapter ......................... TWO . DISSATISFACTIONWITHWORK . . . . . . . . . . . . . . . . . . Indications of dissatisfaction . . . . . . . . . . . . . . Explanations . . . . . . . . . . . . . . . . . . . . . . . Remedies . . . . . . . . . . . . . . . . . . . . . . . . . THREE . TECHNOLOGY . . . . . . . . . . . . . . . . . . . . . . . . . The ideology of technology . . . . . . . . . . . . . . . . Technology as a relationship rather than a thing . . . . . FOUR . WORK AND WORKERS DURING THE INDUSTRIAL REVOLUTION . . . . . . ONE . INTRODUCTION ....... .... ....... ........................ ....................... The guild system and its division of labour The putting-out system and its division of labour Concentration: the centralized work location Discipline Control of the labour process: the minute division of labour Innovation: the introduction of machinery FIVE . WORK AND WORKERS DURING THE PKOGRESSI-VEERA ........ ......... ............... .............. .................. .................. ............ .................. .................. Changing economic conditions The hierarchy of workers' control in the late nineteenth century factory The destruction of workers' control: the attack on unions The destruction of workers' control: scientific management The new hierarchy in the workplace ..... .... . ........ SELECTED BIBLIOGRAPHY . . . . . SIX CONCLUSION 1 13 15 28 33 40 40 45 49 53 56 60 76 88 106 146 146 151 158 166 1.78 189 197 vfi LIST OF TABLES . 2. 1 3 . Absenteeism i n t h e U.S.. 1967-75 Employed P e r s o n s by O c c u p a t i o n a l Employed P e r s o n s by O c c u p a t i o n a l ................ Group i n t h e U.S. 1975 . . . . Group i n Canada 1977 . . . . . 18 21 21 CHAPTER ONE INTRODUCTION Communication is the exchange of information. It does not take place in a vacuum. When we are talking about human communication, we are immediately referring to a social organization of information exchange. The way that it happens is not accidental; it is structured by and can only be understood by reference to the distribution of power in its social enviroment. This is as true of small group interactions as it is of mass communication. And it is as true of social institutions 0 which d n't have information.exchange as their primary purpose as it if of those which do. The last point is important because all components of social organization are communicational in the broadest sense: involve the exchange of information. that is, they Smythe is quite clear on this: #Thesocial habits known as institutions are systematic relationships of people. They have specialized agendas for their own actions (the family for the nurture of children, "work" organizations with "production" activities, etc.) but they also embody in their actions and incidentally propogate the ideological theory and practice of the whole social system. Dependent on the application of mass production techniques, the specialized institutions for mass communications were late arrivals (printing since the 16th and electronic since only the 19th). While other institutions have as incidental to their specialized functions the general function of legitimizing and directing the development of the social system, the communications institutions have this as their specialized function. ... shythe is here primarily concerned with advancing a way to interpret the role of what he refers to as communications institutions. In doing so, he recognizes that other parts of organized social reality also 2 have communicational significance. We can study the meaning and significance of communication whether it be located in the structure and content of mass communication, or in the structure and content of interpersonal communication. We can also study the meaning and significance of the secondary communication functions of institutions such as the family organization which have other primary functions. The sturctures of daily life are also communication network$, in addition to their other and primary functions. Smythe has used the concept of "setting the agenda" as a way to view the specific role of the communications institutions: The function of the mass media in the monopoly capitalist context...is to set the a ends which best serves the interests of the capitalist system. 3 He has aaid that other social institutions, in addition to having their particular specialized functions and agendas, also have secondary functions similar to those of the specialized communications institutions. It follows to complete this line of reasoning that all modes of communication, whether they be specifically for that purpose or otherwise, have an agenda setting role. They focus attention on what is to be recognized as a topic of discussion and action. As.wel1, they establish what is to be presumed as a given or what is to be taken as a foregone conclusion. They are sometimes said to be ideological to the extent that they operate to maintain, create or justify the exercise of power by one social group over another. They can do that directly or indirectly, Work is one of the primary activities in which most people engage for a large part of their daily life, and which forms the day to day 3 c o n d i t i o n s of t h e i r e x i s t e n c e . s o c i a l arrangements f o r l i v i n g . I t i s one of t h e most b a s i c o f t h e It p l a y s an agenda s e t t i n g r o l e by f o c u s s i n g a t t e n t i o n on t h e assumptions about "human n a t u r e " and t h e economic system which a r e i m p l i c i t i n t h e way i t i s o r g a n i z e d . Work, i n a d d i t i o n t o b e i n g p r o d u c t i v e a c t i v i t y , is a l s o a communication institution. But work i s n o t simply p r o d u c t i v e a c t i v i t y i n t h e a b s t r a c t . The o r g a n i z a t i o n of work i s t h e way t h a t a s o c i e t y a r r a n g e s i t s people and i t s r e s o u r c e s t o produce i t s goods and s e r v i c e s . I n any kind of s o c i e t y , i t is a n e x p r e s s i o n of t h e way t h a t economic a c t i v i t y i s c a r r i e d on. I n a c a p i t a l i s t economy, work i s o r g a n i z e d a c c o r d i n g t o t h e n e c e s s i t i e s of p r o f i t e f f i c i e n c y . It i s c h a r a c t e r i z e d by c e r t a i n p a t t e r n s of i n t e r a c t i o n i n which messages c i r c u l a t e t h a t tend t o r e i n f o r c e t h e c a p i t a l i s t l o g i c of how and why people work. An examin- a t i o n of t h e c a p i t a l i s t o r g a n i z a t i o n of work w i l l r e v e a l how one of t h e most b a s i c of t h e s o c i a i ,jrr,lngements of l i v i n g has been a r r a n g e d t o " i n c i d e n t a l l y propagate t h e i d e o l o g i c a l t h e o r y and p r a c t i c e of t h e whole system." The c a p i t a l i s t o r g a n i z a t i o n of work i s a p r o d u c t i o n c e n t r e f o r t h e formation and maintenance of a p a r t i c u l a r s o r t of "human n a t u r e " through t h e s y s t e n l a t i c human r e l a t i o n s h i p s t h a t i t i n v o l v e s . Those r e l a t i o n s h i p s a r e p r e d i c a t e d on a c e r t a i n t y p e of human n a t u r e which t h e y c a l l i n t o b e i n g and r e i n f o r c e . The modern i n d u s t r i a l o r g a n i z a t i o n of work and i t s c o ~ m u n i c a t i o n a l a s p e c t c h a r a c t e r i z e d by c e r t a i n r u l e s and p a t t e r n s of i n t e r a c t i o n 1 i s ' n o t simply an immutable p r a c t i c a l l y r a t i o n a l and t e c h n i c a l l y e f f i c i e n t formation. I t was and i s shaped under t h e i n f l u e n c e o f t h e disharmony of i n t e r e s t between c a p i t a l and l a b o u r . The p r e s e n t o r g a n i z - 4 a t i o n of work r e f l e c t s t h e c o n f l i c t between t h e h i s t o r i c a l i n t e r e s t of c a p i t a l i n s t r u c t u r i n g i t s o t h a t a s l i t t l e a s p o s s i b l e i s l e f t t o t h e v o l u n t a r y d i s c r e t i o n of l a b o u r , and t h e h i s t o r i c a l i n t e r e s t of l a b o u r i n t h e o p p o s i t e . I n contemporary e x p e r i e n c e , t h e workplace message system (with some e x c e p t i o n s such a s some member-run co-operatives) h i e r a r c h i c a l one and h a s been f o r q u i t e a l o n g time. is a Over t h e l a s t two hundred y e a r s t h e s p e c i f i c f e a t u r e s of t h e workplace a s an e x p r e s s i o n of t h e o r g a n i z a t i o n of work have undergone many s i g n i f i c a n t a l t e r a t i o n s , b u t always h i e r a r c h y i n one form o r a n o t h e r has remained. That h i e r a r c h y i n i t s p r e s e n t form can b e t r a c e d t o t h e n e c e s s i t y of c o n t r o l which comes from t h e r e l a t i o n s of c a p i t a l i s t production. C a p i t a l buys l a b o u r power, o r t h e c a p a c i t y t o do work. i s bought by t h e hour, by t h e week o r by t h e month. fixed quantity. That c a p a c i t y But i t i s n o t a Rather, i t depends on a number of f a c t o r s , s u c h a s t h e t r a i n i n g and e x p e r i e n c e of t h e worker and t h e q u a l i t y of t h e t o o l s o r equipment a v a i l a b l e f o r t h e worker t o use. Not t h e l e a s t of t h e s e f a c t o r s i s t h e s u b j e c t i v e a t t i t u d e of t h e worker w i t h whom remains t h e choice about how much d i l i g e n c e , c a r e and e f f o r t t o use. This subject- i v i t y can g r e a t l y a f f e c t t h e p r o f i t a b i l i t y of t h e purchase of l a b o u r power t o t h e employer, who t h e r e f o r e becomes concerned t h a t t h e s u b j e c t i v i t y of h i r e d l a b o u r power embodied i n t h e worker b e made t o conform t o h i s own advantage. I n a c a p i t a l i s t economy we a r e d e a l i n g w i t h a job s i t u a t i o n which can g e n e r a l l y be c h a r a c t e r i z e d by saying t h a t employees can be expected t o e x p e r i e n c e t h e requirements of t h e employer a s a l i e n o u t s i d e demands. They a r e s u b o r d i n a t i n g themselves t o a n a l i e n o u t s i d e w i l l by s e l l i n g t h e i r t i m e , and would n o t n e c e s s a r i l y of t h e i r own a c c o r d f u l f i l l t h e g o a l of c a p i t a l accumulation and p r o f i t f o r someone e l s e . Some s o r t of s o c i a l c o n t r o l must b e g e n e r a t e d t o e n s u r e t h a t employees w i l l p a r t i c i p a t e t o t h e maximum e x t e n t p o s s i b l e i n t h e c r e a t i o n of p r o f i t . There a r e many f a c e t s of t h e s o c i a l system which a c t i n c o n c e r t t o e E f e c t t h i s , and they should n o t b e d i s c o u n t e d . However, we a r e h e r e concerned w i t h t h e power t h a t ownership of t h e p r o d u c t i v e a p p a r a t u s c o n f e r s on c a p i t a l t o c o n s t r u c t t h e o r g a n i z a t i o n o f work i t s e l f s o t h a t i t c o n t a i n s arrangements f o r s o c i a l c o n t r o l e n s u r i n g t h e maximum b e n e f i t t o c a p i t a l of t h e p u r c h a s e of l a b o u r power. This t h e s i s w i l l examine t h e way t h a t t h i s power h a s h i s t o r i c a l l y m a n i f e s t e d i t s e l f i n s t r u c t u r i n g t h e o r g a n i z a t i o n of work. It w i l l b e argued t h a t work h a s been o r g a n i z e d t o i n c o r p o r a t e t h e n e c e s s i t y of c o n t r o l l i n g workers' a c t i v i t i e s s o t h a t t h e y w i l l b e maximally p r o f i t a b l e , independent o f whether t h e workers t h e m e l v e s s o d e s i r e . The terms ' b r g a n i z a t i o n of work" and "labour process" a r e used interchangeably here. They r e f e r t o t h e way i n which t h e v a r i o u s s t e p s involved i n producing a good o r s e r v i c e a r e a r r a n g e d and accomplished, i n c l u d i n g t h e d i v i s i o n of l a b o u r , t h e method of matching workers t o t h e p a r t s of t h e p r o d u c t i v e p r o c e s s a s i t h a s been d i v i d e d , t h e method of c o o r d i n a t i n g t h e e f f o r t s of a l l t h o s e i n v o l v e d , and t h e k i n d s of t o o l s and t e c h n i c a l methods u t i l i z e d . The approach t a k e n w i l l b e p r i m a r i l y h i s t o r i c a l , i n t h i s c a s e historical i n t e r p r e t a t i o n based f o r t h e most p a r t on secondary s o u r c e s and a l s o on some texts o r i g i n a t i n g from t h e p e r i o d s under c o n s i d e r a t i o n . O r i g i n a l h i s t o r i c a l r e s e a r c h i n t h e s u b j e c t of t h i s t h e s i s would have r e q u i r e d e x t e n s i v e t r a v e l and a s i g n i f i c a n t l y l o n g e r p e r i o d of t i m e t o undertake. The u s e of secondary s o u r c e s i n a work of h i s t o r i c a l i n t e r - p r e t a t i o n , however, does g i v e rise t o c e r t a i n p r o b l e ~ n s . It means t h a t t h e work i s based on a c c o u n t s of h i s t o r i c a l f a c t s which a r e i n themselves works of i n t e r p r e t a t i o n , r e l y i n g on t h e s e l e c t i o n and judgements of t h e i r a u t h o r s . Although t h e problem i s u n a v o i d a b l e i n t h e u s e of mainly secondary s o u r c e s , a d v e r s e e f f e c t s may b e reduced by making u s e of a number of d i f f e r e n t sources. The presumption h e r e i s t h a t t h e b i a s c o n t a i n e d i n a n i n d i v i d u a l work of h i s t o r i c a l i n t e r p r e t a t i o n based on primary s o u r c e s may b e p a r t i a l l y compensated f o r by t h e a d d i t i o n o f and comparison w i t h works by o t h e r authors. The p r e s e n t work h a s been done w i t h a n e f f o r t n o t t o depend h e a v i l y upon any one secondary s o u r c e , b u t i n s t e a d h a s made u s e of works by a number of a u t h o r s who a r e n o t always i n agreement. Without making any c l a i m s f o r t h e f u r t h e r e l a b o r a t i o n of h i s t o r i c a l m a t e r i a l i s m a s a t h e o r y , t h i s work u s e s a h i s t o r i c a l m a t e r i a l i s t approach. A h i s t o r i c a l m a t e r i a l i s t approach b e g i n s w i t h t h e assumption t h a t i n o r d e r t o u n d e r s t a n d t h e p r e s e n t we have t o u n d e r s t a n d t h e p a s t , t h a t s o c i a l condit i o n s must be u n d e r s t o o d i n t h e c o n t e x t of t h e k r development. It a t t e m p t s t o e x p l a i n economic and s o c i a l f o r m a t i o n s by r o o t i n g c u r r e n t a n a l y s e s i n a more g e n e r a l u n d e r s t a n d i n g of t h e m a t e r i a l c o n d i t i o n s and by viewing h i s t o r y a s i t s e l f t h e p r o d u c t of t h e r e l a t i o n s and a c t i v i t i e s of men and women. Thus h i s t o r i c a l m a t e r i a l i s m demands t h a t any g i v e n p a t t e r n of s o c i a l o r economic change o r development b e understood through a c o n c r e t e e m p i r i c a l o b s e r v a t i o n t h a t i s based i n a s e a r c h f o r e x p l a n a t i o n i n t h e m a t e r i a l c o n d i t i o n s of L i f e and i n t h e broad s o c i a l r e l a t i o n s developed i n conjunct i o n w i t R t h e economic arrangements of a s o c i e t y f o r t h e p r o v i s i o n of t h e goods and s e r v i c e s t h a t s u s t a i n p a r t i c u l a r p a t t e r n s of l i f e and a c t i v i t y 7 in that social context. This thesis sees the dynamic conflict between the interests of employers, taken as a group, and employees, also taken as a group, as the primary motivation for specific changes and developments in the organization of work at the point of production. While recognizing that there is a school of thought in classical sociology, first elaborated by Weber, that would seek to explain the modern organization of work as an example of the general tendency for a burueaucratic form to develop over a period of time in any kind of social organization that has outgrown a personalistic method of control, the analysis that is being put forward here attempts to explain the historical development of one of the structures of everyday life through the specific conflict between one broad economic group, or class, and another. The approach taken by this thesis is similar to that of Harry Braverman in his ground-breaking work, Labor and Monopoly CapitAl, in which he identifies the logic of the changing crganization of work in this century as being a continuous one of ever greater recreation in the interests of management. Braverman, however, is largely concerned with showing how the process of the degradation of work, as he called it, has changed the composition of the working class. The present work takes a somewhat different approach in that the emphasis remains on the shopfloor itself, and in that it presents a more detailed analysis of the early beginnings of the modern organization of work just prior to and during the Industrial Revolution. In addition, whereas Braverman tends to present his analysis as the story of th& initiatives taken by management in their own interest, this work attempts to take more account of the role played by the other half of the equation: the workers, their initiatives, their organizations, traditional.and otherwise, and incipient workers' 8 control movements. It is hoped that the present work will read as more of an analysis of the modern organization of work as stemming from the conflict between two opposing groups and of the contributions of both parties to that conflict, than as an analysis of the actions of one group taken against the other. There were two major phases in the development of the modern organization of work: the Industrial Revolution and the early years of the twentieth century. During both periods there were important developments in the organization of work. In both periods those changes were associated with firms that represented the most dynamic sectors and tendencies in the economy. It was during the Industrial Revolution that capitalism began to assert its influence over the organization of work. Prior to this time, incipient capitalism as the ascendent mode of economic activity already had a kind of formal control over work to the extent that labour had already been commoditized and to the extent that the merchanL capitalist was the dominant integrative force in controlling production for the market. But until the Industrial Revolution began, capital did not exert direct control over the labour process. It had simply used and modified the pre-industrial organization of work that it inherited from earlier days. With the advent of the Industrial Revolution, capital began to restructure the labour process dramatically accoring to its own needs. The most significant , results were the appearance of a centralized work location in which employees were subject to the strict discipline of their employers, and the appearance of a minute division of labour with workers assigned to specific detail tasks. The analysis in this work is based on the Industrial Revolu- tion as it took place in England. The second s i g n i f i c a n t p e r i o d i n t h e development of t h e modern o r g a n i z a t i o n of work was around t h e beginning of t h i s c e n t u r y , from roughly 1885-1920. T h i s t i m e t h e United S t a t e s r a t h e r t h a n England was i n t h e f o r e f r o n t of e v e n t s . The United S t a t e s e n t e r e d t h i s p e r i o d as a predominantly r u r a l a g r a r i a n s o c i e t y and emerged a s t h e w o r l d ' s l e a d i n g i n d u s t r i a l power. It was a t i m e of i n t e n s e b u s i n e s s c o m p e t i t i o n which l e d t o t h e f o r m a t i o n of huge i n d u s t r i a l combinations i n o i l , s t e e l and chemicals a s w e l l a s o t h e r s e c t o r s of t h e economy. The g i a n t f i r m s m a r g i n a l i z e d , e l i m i n a t e d o r absorbed many of t h e s m a l l e r f i r m s of t h e day, r e p l a c i n g s m a l l t i m e c o m p e t i t i o n w i t h monopoly c a p i t a l i s m a s t h e most o u t s t a n d i n g c h a r a c t e r i s t i c of t h e economy. I n t h i s c l i m a t e of i n t e n s e c o m p e t i t i o n , s l o p p y management o f t e n meant a n n i h i l a t i o n . One of t h e ways t h a t t h e c o m p e t i t i o n f o r b u s i n e s s s u r v i v a l expressed i t s e l f was i n t h e s u r g e of m a n a g e r i a l i n t e r e s t i n f i n d i n g ways of squeezing more o u t of t h e i r workers. There were renewed e f f o r t s t o t a k e more d i r e c t c o n t r o l of p r o d u c t i o n through a more complete s e p a r a t i o n of mental from manual l a b o u r and a s y s t e m a t i c a p p l i c a t i o n of t h e d e t a i l d i v i s i o n of l a b o u r . That p e r i o d saw t h e appearance of more s o p h i s t i c a t e d s t r a t e g i e s f o r i n c r e a s i n g worker p r o d u c t i v i t y t h a t involved t e c h n i q u e s t h a t added new f e a t u r e s t o t h e o r g a n i z a t i o n of work such a s t h e m a n i p u l a t i o n of wage systems and i n t e r n a l l a b o u r markets ( j o b l a d d e r s and i n t e r n a l h i r i n g and promotion schemes). Every r e s t r i c t i o n on t h e freedom of employers t o , o p e r a t e t h e i r b u s i n e s s e s a s t h e y wished, i n c l u d i n g b o t h unions and t h e t r a d i t i o n a l r e s t r i c t i o n s on t h e o r g a n i a t i o n of work stemming from a l i m i t e d form of workers' c o n t r o l , were c r u c i a l and could have meant t h e d i f f e r e n c e between s u r v i v a l and bankruptcy. Employers mounted an e n e r g e t i c a s s a u l t P0 on both. This period in the United States saw the emergence of a managerial reorganization of work which attracted international attention and imitation. The essential elements of that reorganization survive to this day and constitute the foundation of the modern labour process. It will be seen that knowledge of the process of production gave power to those who possessed it and had the ability to make use of it. Much of what was being fought over, especially during the Progressive Era, was the possession of knowledge on the job, and the power that possession of such knowledge conferred on the possessor. For a large number of theorists both within the discipline of communication and outside it the organization of work is not a topic, much less an issue. Within the field oi communication this is perhaps explained by the fact that the area of study has not yet concluded the process of defining for itself the scope of its domain. It has generally concentrated on those areas which might be classified as having communication as their primary purposes such as the media on one hand and personal interactions on the other. This thesis is taking the position through its choice of topic that the study of communication should be broad enough to include a recognition and analysis of the communicational significance of the structures of everyday life, such as the organization of work. Their characteristics as a communication network are determined by the social and economic influences that have defined their primary purposes. h his thesis is an examination of some of the social and economic influences that have combined to define the structure of the modern organization of work. Chapter Two describes the modern organization of work and 11 examines some of the ways that workers perceive it and react to it. Chapter Three discusses the two components of the organization of work, the division of labour and technology, and theix relationship to each other. Chapter Four traces the appearance of some of the most important aspects of the modern organization of work that originated during the Industrial Revolution in England. Chapter Five is concerned with the development during the Progressive Era in the United States of much of what can be seen as the fundamental features of the modern industrial capitalist organization of work. Chapter Six contains the conclusion. It should be pointed out at the outset that this thesis does not attempt to provide an extensive analysis of large scale market developments in the economy, although such developments are of course the background to the scenario under consideration. General expansion of national and international markets of course has an impact on the scale of economic operations and 0x1 the growth -In size of workplaces and number of workers employed therein. That is taken as a given in t h e present work. In any event, the sheer growth in quantitative size of markets, factories and the entire scale of economic activities does not in itself explain the quantitative changes that created the modern industrial organization of work. FOOTNOTES TO CHAPTER ONE 1. 2. Dallas W. Smythe, "The Role of the Mass Media and Popular Culture in Defining Development,'' Paper presented to the International Scientific Conference of Mass Communication and Social Consciousness in a Changing World, Leipzig, 17-20 September 1974, p. 1-2. Smythe, p. 9. ' CHAPTER TWO DISSATISFACTION WITH WORK The last decade witnessed an upsurge of academic and managerial interest in what might generally be termed alienation in the workplace. Increasing notice was taken of indications of disenchantment with the way that modern management deals with its lclbour force, especially among younger workers. Business and management magazines began to feature articles on the alienated worker. A great number of studies were published on the extent of alienation and dissatisfaction among workers, both white and blue collar. North America began to hear about the experiments in work organization in Swedish industry. This chapter summarizes the findings of some of those studies done about the extent of dissatisfaction with work among employees. The outstanding characteristics of work in the modern industrial world are explored in an effort to understand what has prompted the dissatisfaction that has been so much taken note of in the past decade. Before any sense can be made of the idea of dissatisfaction with work, we must know what we mean by satisfaction with work. Any conception of what constitutes satisfying work must depend on prevailing social attitudes about the meaning of work itself. The meaning of 14 work and the social expectations surrounding it are quite different from what they were even two hundred years ago. Consider what Blake, who was a trained craftsman, wrote about the experience of work during the Industrial Revolution: Then left the sons of Urizen the plow and harrow, the loom, The hammer and the chisel and the rule and compasses... And all the arts of life they chang'g into the arts of death. The hour glass contemn'd because its simple workmanship Was as the workmanship of the plowman and the water wheel That raises water into Cisterns, broken and burn'd in fire Because its workmanship was like the workmanship of the shepards And in their stead intricate wheels invented, Wheel without wheel, To perplex youth in their outgoings and to bind to labours Of day and night the myriads of Eternity, that they might file And polish brass and iron hour after hour, laborious workmanship, Kept ignorant of the use that they might spend the days of wisdom In sorrowful drudgery to obtain a scanty pittance of bread, In ignorance to view a small portion and think that All, And call it demonstration, blind to all the simple rules of life. 1 And the contemporary comments of a steelworker: My attitude is that I don't get excited about my job. I do my work but I don't say whoopee-doo. The day I get excited about my job is the day I go to a head shrinker... Why is it that the communists always say they're for the workingman, and as soon as they set up a country, you got guys singing to tractors? They're singing about how they love the factory. That's where I couldn't buy communism. It's the intellectual's utopia, not mine. I cannot picture myself singing to a tractor, I just can't. (Laughs) Or singing to steel. (Singsongs.) Oh whoop-dee-doo, I'm at the bonderizer, oh how I love this heavy steel. No thanks. Never happen. Between the lament and the apathy lies a vast gulf. In the first, the recasting of work is bemoaned. In the second, there is no sense of bereavement; quite the contrary, it has been accepted as . 15 self-evident to any reasonable person that work is nothing to feel any kind of concern about or commitment to. They are connected only by the nearly two hundred years of industrial society that stretch between them, and which make possible the calculation of a trade-off. The logic of the trade-off goes something like the following: life and work were miserable during the birth of industrial society (though arguably no more miserable than in earlier times). there are a variety of reasons: For this it was a period of upheaval; of primi- tive accumulation; of moral uncertainty. Whatever the reasons, work has become less brutal perhaps, and certainly of shorter duration since the power to deliver the unprecedented affluence of our age has steadily grown. The hours of work in everyone's life are the price we pay for the affluence. Therefore, the more efficient are the hours of work, the better because that means fewer hours. The cost of efficiency may be that work is of such a character that most of us want to get through it as fast as possible in order to enjoy the affluence at the end of the day or week. As this state of affairs is probably unavoidable, though unfort- unate, it is not worth further consideration. Understanding this train of thought makes it comprehensible that a sizeelworker would think that only a pathetic pest would expect him to be committed to his work. Indications of Dissatisfaction In the majority (if not most) of job situations whether in private industry or government or service operations, people find themselves placed somewhere in a pyramidal shaped stratification of responsibility, power, authority, skill, status and salary. Within t h i s s t r u c t u r e i s an e l a b o r a t e system of s u p e r v i s i o n i n which a r e a s of r e s p o n s i b i l i t y a r e s h a r p l y d i v i d e d so t h a t one f i n d s t h e increments of r e s p o n s i b i l i t y g r a d u a l l y i n c r e a s i n g as one reaches t h e top where the overall integrating authority resides. I n t h i s s t r u c t u r e many people f i n d t h a t they a r e reduced t o r e p e t i t i v e l y performing a s e r i e s of t a s k s over which they have l i t t l e o r no c o n t r o l . Control work p r o c e s s e s does n o t r e s t w i t h t h o s e who perform them. of most This i s t r u e n o t o n l y of manual j o b s , b u t a l s o of a l a r g e number of whitec o l l a r jobs. A r e p o r t r e l e a s e d by t h e U.S. S e c r e t a r y of Health, Education, and Welfare i n 1973 s t a t e s , The o f f i c e today, where work i s segmented and a u t h o r i t a r i a n , i s o f t e n a f a c t o r y . For a growing number j o b s , t h e r e i s l i t t l e t o d i s t i n g u i s h them b u t t h e c o l o r of t h e worker's c o l l a r : comp u t e r keypunch o p e r a t i o n s and typing p o o l s s h a r e much i n common with t h e automobile i n d u s t r y . 3 It appears t h a t a r i s i n g though f r e q u e n t l y p a s s i v e and i n d i v i d - u a l i z e d r e s i s t a n c e t o meaningless and d i s s a t i s f y i n g jobs i s t a k i n g r o o t . I n 1970, Fortune magazine surveyed c o r p o r a t e l e a d e r s from t h e Fortune 500 ( t h e 500 l a r g e s t c o r p o r a t i o n s ) . They were asked, "Do you f e e l t h a t h o u r l y p a i d workers i n your company a r e more c o n s c i e n t i o u s about t h e i r work than they were a g e n e r a t i o n ago, l e s s c o n s c i e n t i o u s , o r j u s t about t h e same?" A s u b s t a n t i a l s i x t y t h r e e p e r c e n t f e l t t h a t t h e i r workers were l e s s c o n s c i e n t i o u s . This response was f a i r l y evenly d i s t r i b u t e d through a l l s e c t o r s of i n d u s t r y , b u t n o t a b l y t h e l a r g e s t i n d u s t r i a l i s t s ' ( s i x t y e i g h t p e r c e n t ) were more o f t e n convinced t h a t t h e i r workers were l e s s conscientious. These e x e c u t i v e s were then asked i n what ways t h e i r workers were l e s s c o n s c i e n t i o u s . The s i n g l e answer they most o f t e n g=ve was worker slowness and laziness (thirty six percent). Lack of interest, pride, dedication, responsibility or loyalty to the company together were mentioned by seventy one percent of the executives. Other reasons were an unspecified unhealthy change in philosophy ( eleven percent) and more coffee breaks and not working a full day (nine percent). Least cited reasons were worker identification with the union instead of the company (four percent) and the need for more supervision (three percent). (More than one response was permitted.) It is clear that these executives felt there was something wrong with their workers' attitudes towards work. 4 Aside from the opinion of management, there are other indications of something amiss in the world of work. High turnover rates (as high 5 as thirty percent annually in some white-collar operations ) , industrial sabotage, and lack of pride in the quality of work performed are widespread and on the rise. Absenteeism doubled at Ford and General Motors in the ten years between 1960 and 1970. It became difficult to get the assembly lines moving quickly after shift changes due to a high level of tardiness. There were more complaints about quality, more complaints about discipline and overtime, and more grievances. Turnover rates were up yo 25.2 percent at Ford in 1969. "Some assembly-line workers are so turned off, managers report with astonishment, that they just walk away in mid-shift and don't even come back to get their pay for the time they have worked.lt6 By September of 1976, between three percent and seven p e r c e n t of t h e t o t a l US workforce w a s AWOL on any given workday. A spokesman f o r a l a r g e farm equipment maker, Deere and Co., h a s s a i d t h a t they could l a y o f f e i g h t p e r c e n t of t h e i r employees i f everybody they h i r e d would come t o work. Recent e s t i m a t e s p l a c e t h e c o s t of absenteeism t o t h e Canadian economy between $4 b i l l i o n and $5 b i l l i o n annually - then times t h e c o s t of l a b o u r d i s p u t e s . 7 a r e more hard h i t by absenteeism t h a n o t h e r s . Some i n d u s t r i e s I n general, low-skill, low-paying jobs show t h e h i g h e s t r a t e s of absenteeism. It might have been expected t h a t t h e r e c e s s i o n and h i g h unemployment r a t e s would have t h e e f f e c t of lowering absenteeism. T h i s h a s n o t happened. In f a c t US f i g u r e s i n t h e mid-seventies a r e s l i g h t l y h i g h e r than they were i n t h e more prosperous s i x t i e s . ' (See Table 1 ) . TABLE 1 ABSENTEEISM I N THE U.S., Year 1967-1975 Full-week absences p e r 100 workers i n an average week Part-week absences p e r 100 workers i n an average week SOURCE: U.S. Department of Labor, Bureau of Labor S t a t i s t i c s , U.S. Government Handbook of Labor S t a t i s t i c s 1976, (Washington, D . C . : P r i n t i n g O f f i c e , 1976), p. 301-8. NOTE: Excludes domestic and a g r i c u l t u r a l workers. Another n o t q u i t e s o p a s s i v e i n d i c a t i o n of r e s i s t a n c e i s t h e p r o p o r t i o n of work stoppages which a r e due t o i s s u e s r e l a t e d t o p l a n t administration. P l a n t a d m i n i s t r a t i o n i n c l u d e s such m a t t e r s a s p h y s i c a l f a c i l i t i e s and surroundings, s u p e r v i s i o n , s h i f t work, work assignment, work l o a d , work r u l e s , overtime work and d i s c i p l i n e a s w e l l a s s a f e t y . Both t h e p e r c e n t and a b s o l u t e number of work stoppages i n t h e US r e l a t e d t o c o n f l i c t s over p l a n t a d m i n i s t r a t i o n (as w e l l a s t h e t o t a l days l o s t f o r a l l work stoppages) went up i n t h e y e a r s between 1967 and 1974 ( t h e l a s t y e a r f o r which f i g u r e s could be found). Within t h e a r e a of p l a n t a d m i n i s t r a t i o n , more work stoppages a r e r e l a t e d t o d i s c i p l i n a r y i s s u e s than t o any o t h e r s i n g l e i s s u e . 9 The above f i g u r e s would seem t o i n d i c a t e some kind of n e g a t i v e a t t i t u d e toward work. discontent. ing & However, i t i s v e r y d i f f i c u l t t o measure job A s t a g g e r i n g number of s t u d i e s have been produced concern- t o measure d i s s a t i s f a c t i o n w i t h work. An even more s t a g g e r i n g number have been w r i t t e n g i v i n g t h e r e s u l t s y i e l d e d by t h e u s e of v a r i o u s methods.1•‹ It i s w e l l t o keep i n mind t h a t a good p e r c e n t a g e of t h e s e works have been o r i e n t e d towards t h e management view. The opening words t o one, e n t i t l e d Where Have A l l t h e Robots Gone, provide an e n l i g h t e n i n g illustration: "Suddenly, i n t h e s e v e n t i e s , we a r e becoming c u r i o u s once a g a i n about v a s t numbers of our f e l l o w c i t i z e n s whose l i v e s have been a m a t t e r of i n d i f f e r e n c e t o u s f o r many years." (emphasis added.)'' Regardless of t h e o r i e n t a t i o n of t h e many s t u d i e s of work d i s s a t i s f a c t i o n , i t i s s a f e t o make one g e n e r a l i z a t i o n : conflicting results. t h e r e s e a r c h has provided v a s t l y The Gallup p o o l shows e i g h t y p e r c e n t t o n i n e t y p e r c e n t p o s i t i v e responses t o the question, "Is your work s a t i s f y i n g ? " It should b e noted however, t h a t t h e p e r c e n t a g e of p o s i t i v e responses has been d e c l i n i n g i n the l a s t t e n years. N e v e r t h e l e s s , t h i s i s one of t h e h i g h e s t ranges of job s a t i s f a c t i o n t h a t can b e found i n any type of s t u d y . Most r e s e a r c h e r s , f o r r e a s o n s t h a t w i l l b e e x p l a i n e d below, do n o t b e l i e v e t h i s means t h a t workers a r e r e a l l y s a t i s f i e d w i t h t h e i r jobs. 12 The Survey Research Center of t h e U n i v e r s i t y of Michigan, under c o n t r a c t from t h e US Department of Labor's Employment Standards D i v i s i o n , d i d a survey i n t h e w i n t e r of 1969-70 of more t h a n 1500 US workers from a l l o c c u p a t i o n a l l e v e l s . drawn T h e i r r e s u l t s concerning job s a t i s f a c t i o n were somewhat l e s s o p t i m i s t i c than t h o s e of t h e Gallup p o l l . Construction workers and t h e self-employed appear t o have t h e b e s t chances f o r s a t i s f a c t i o n w i t h t h e i r work. Only one o u t of twenty were n o t s a t i s f i e d . Technical, p r o f e s s i o n a l and managerial workers were n e x t w i t h one o u t of ten dissatisfied. A t t h e bottom were s e r v i c e and w h o l e s a l e - r e t a i l indus- t r y workers with one o u t of f o u r unhappy w i t h t h e i r job. Workers i n manufacturing had a s l i g h t l y h i g h e r showing of s a t i s f a c t i o n . 1 3 t h e t o t a l number of workers i n both s e r v i c e r e t a i l - w h o l e s a l e , Since and man- u f a c t u r i n g i s g r e a t e r than t h e t o t a l number of c o n s t r u c t i o n , self-employed, t e c h n i c a l , p r o f e s s i o n a l and managerial workers ( s e e Tables 2 and 3 ) , t h e Survey Research Center f i g u r e s would i n d i c a t e more widespread d i s c o n t e n t than t h e Gallup p o o l f i g u r e s . But even t h e s e f i g u r e s may be too low t o r e f l e c t t h e r e a l l e v e l TABLE 2 EMPLOYED PERSONS BY OCCUPATIONAL GROUP I N THE U.S. Group One Professional andtechnical. Managerial ( i n c l u d i n g s e l f employed) Construction* 1975 (thousands) ........................... 12735.8 ................... 8867.7 .......................................... 3493.9 T o t a l ............................................. 25097.4 Group Two Wholesalelretail (sales) Manufacturing ( i n c l u d i n g o p e r a t i v e s ) S e r v i c e ( i n c l u d i n g p r i v a t e household) ............................... 5458.1 ................... 8291.3 .................. 11643 T o t a l ............................................. 25392.4 SOURCE: U.S. Department of Labor, Bureau of Labor S t a t i s t i c s , Handbook of Labor S t a t i s t i c s 1976, (Washington, D . C . : U.S. Government P r i n t i n g O f f i c e , 1976), p . 65. *Includes carpen;ers who may n o t be employed i n c o n s t r u c t i o n . TABLE 3 EMPLOYED PERSONS BY OCCUPATIONAL GROUP I N CANADA 1977* Group One Technical, P r o f e s s i o n a l and Managerial Self-employed** Construction (thousands) 2165 497 725 ................. ....................................... ........................................... Total............................................. Group Two Sales Manufacturing Service.... . 3387 .................................................. .......................................... ............................................ 1105 1648 1265 Total............................................. 4018 SOURCE: S t a t i s t i c s Canada, "The Labour Force", January, 1977, p.20 and S t a t i s t i c s Canada, P e r s p e c t i v e Canada: A Compendium of S o c i a l S t a t i s t i c s , (Ottawa: Information Canada, 1974), p. 125. *The f i g u r e f o r self-employed i s from 1972 and should probably be lower a s t h e r e h a s been a downward t r e n d i n t h i s a r e a . **This f i g u r e i s n o t s t r i c t l y comparable t o t h e o t h e r s . It r e p r e s e n t s a l l persons who worked f o r themselves w h i l e n o t h i r i n g o t h e r s . Therefore people self-employed i n t h e occupations l i s t e d above may be counted twice. This w i l l tend t o make t h e Group One t o t a l l a r g e r t h a n i t should be. of job d i s s a t i s f a c t i o n . I t h a s been suggested by some r e s e a r c h e r s t h a t self-esteem i s f a r t o o i n t i m a t e l y involved i n t h e i s s u e of s a t i s f a c t i o n f o r honest answers t o d i r e c t q u e s t i o n s . Given a choice between no work and i n f e r i o r work, ...t h e i n d i v i d u a l has no d i f f i c u l t y w i t h t h e choice, he chooses work, pronounces himself moderately s a t i s f i e d , and t e l l s u s more o n l y i f t h e q u e s t i o n s become more searching. Then we l e a r n t h a t he...wants h i s son t o be employed d i f f e r e n t l y from h i m s e l f , and i f given a choice, would seek a d i f f e r e n t occupation. 14 An i n t e r v i e w w i t h a b l u e - c o l l a r worker by s o c i o l o g i s t George S t r a u s s p r o v i d e s an i l l u s t r a t i o n . good job.'' The worker c a s u a l l y remarked, "I g o t a p r e t t y When asked what made i t a good j o b , h e r e p l i e d , ~ o n ' tg e t me wrong. an O.K. expect. job--about I d i d n ' t s a y i t i s a good job. It's a s good a job a s a guy l i k e me might The foreman l e a v e s me a l o n e and i t pays w e l l . But I would never c a l l i t a good job. It d o e s n ' t amount t o much, b u t i t ' s n o t bad.15 The a u t h o r s of Work i n America propose t h a t one of t h e most u s e f u l i n d i r e c t measures of job d i s s a t i s f a c t i o n h a s been t h e d e s i r e o r l a c k of i t t o change type of work i f given t h e chance.16 One study u s i n g t h i s measure y i e l d s some i n f o r m a t i o n which shows t h e discrepancy between i t s r e s u l t s and t h e r e s u l t s of simple "Are you s a t i s f i e d ? " q u e s t i o n s . The r e s e a r c h e r s i n t e r v i e w e d 1 0 1 b l u e - c o l l a r workers i n Kalamazoo i n 1971. They compared t h e responses t o two q u e s t i o n s : one, were t h e workers d i s c o n t e n t e d w i t h t h e i r j o b s , and two, would they want t o change t h e type of work, keep t h e same s o r t of job, o r r e t i r e i f they were f r e e t o choose. They found t h a t f i f t y f i v e p e r c e n t of t h e "con- tented" workers would change t h e type of work they d'id. Of t h o s e who i n response t o a s l i g h t l y d i f f e r e n t q u e s t i o n s a i d they would q u i t t h e i r p r e s e n t job t o t a k e almost any o t h e r job t h a t p a i d a s w e l l , o r i f they had anything e l s e t o do, s i x t y f i v e p e r c e n t had r e p o r t e d t h a t 17 These d i s c r e p a n c i e s they were s a t i s f i e d w i t h t h e i r p r e s e n t job. f u r t h e r support t h e i d e a t h a t t h e impact of s e l f - e s t e e m on t h e l a c k of c h o i c e p e r c e i v e d by many workers l e a d s them t o s a y t h a t they a r e s a t i s f i e d b u t t h a t i n f a c t they a r e only r e l a t i v e l y s a t i s f i e d r a t h e r t h a n r e a l l y s a t i s f i e d , o r t o p u t i t another way, they a r e s a t i s f i e d under t h e u n f o r t u n a t e circumstances; "Of c o u r s e I ain s a t i s f i e d . I d o n ' t have any o t h e r choice." A study of job s a t i s f a c t i o n which asked a sample of workers from a wide range of o c c u p a t i o n s , "What t y p e of work would you t r y t o g e t i n t o i f you could s t a r t a l l over again?" y i e l d e d i n t e r e s t i n g r e s ults. Only f o r t y t h r e e p e r c e n t of a c r o s s s e c t i o n ( i n c l u d i n g profess- i o n a l s ) of w h i t e - c o l l a r workers would choose t h e same type of job t h a t they a l r e a d y had. Twenty f o u r p e r c e n t of a c r o s s s e c t i o n of b l u e - c o l l a r workers would choose t h e i r kind of work a g a i n . I n c o n t r a s t , lawyers, s c i e n t i s t s , and mathematicians a l l had a s i m i l a r work choice r a t e of over e i g h t y p e r c e n t , w h i l e n i n e t y t h r e e p e r c e n t of urban u n i v e r s i t y p r o f e s s o r s would choose t h e i r p r o f e s s i o n a g a i n . 18 24 There a r e r e a s o n s t h a t have t o do w i t h something o t h e r t h a n s e l f esteem f o r why workers would s a y t h e y a r e s a t i s f i e d w i t h a j o b t h e y would a l s o l i k e t o change i f t h e y c o u l d . These r e a s o n s concern g e n e r a l i z e d s o c i a l e x p e c t a t i o n s s u r r o u n d i n g work. S a t i s f a c t i o n w i t h work i s obviously r e l a t e d t o judgements about what a r e t h e p r o p e r purposes and f u n c t i o n s of work. A j o b s e r v e s t o s t r u c t u r e l i f e f o r many workers r e g a r d l e s s of whether they a c t u a l l y l i k e t h e i r job i n a d i s t i n c t l y p o s i t i v e sense. This is i l l u s t r a t e d by one of t h e r e s u l t s of t h e Q u a l i t y of Employment Survey (an updated v e r s i o n of t h e e a r l i e r Survey Research Center s t u d y ) . The workers were asked i f t h e y would c o n t i n u a working even i f t h e y had enough money t o l i v e comfortably f o r t h e rest of t h e i r l i f e . s a i d t h a t t h e y would. Sixty s i x percent These p e o p l e were t h e n asked why. The t o p t h r e e r e a s o n s were: 19 Keeps worker from b e i n g bored Work s u p p l i e s d i r e c t i o n i n w o r k e r ' s l i f e Worker e n j bys working 49.8% 16.2% 9.7% This c a l l s a t t e n t i o n t o t h e f a c t t h a t while only a very small percent a c t u a l l y e n j o y t h e work t h e y a r e doing, a r a t h e r l a r g e number do f i n d something v a l u a b l e a b o u t t h e a c t i v i t y of working. T h i s i s undoubted1.y r e f l e c t e d a s an upward infiluence on s t a t e d r a t e s of job s a t i s f a c t i o n i n s t u d i e s t h a t do n o t probe v e r y d e e p l y . The l a s t comments s u g g e s t t h a t a n ' " a d d i t i o n a l " e x p e c t a t i o n of work t h a t i s e x t e r n a l t o t h e a c t u a l n a t u r e of t h e work i t s e l f could a f f e c t job s a t i s f a c t i o n s t a t i s t i c s . There a r e a l s o ways t h a t j o b s a t i s f a c t i o n f i g u r e s c o u l d b e modified by an e x p e c t a t i o n t h a t i s 25 d i s p l a c e d from work t o something e l s e . There i s f o r example a l o n g h i s t o r y o f c e r t a i n r e l i g i o u s n o t i o n s r e g a r d i n g t h e r o l e of work i n an i n d i v i d u a l ' s l i f e . The b e l i e f s of some of t h e P r o t e s t a n t s e c t s have l e f t t h e i r mark. These s e c t s b e l i e v e d a l t e r n a t e l y t h a t work l e a d i n g t o s e c u l a r s u c c e s s was a n e c e s s a r y p r e c o n d i t i o n f o r s a l v a t i o n , o r t h a t work was a j o y l e s s burden which must b e endured s o t h a t l a t e r s a l v a t i o n would come t o t h e s u f f e r e r . I n any c a s e , t h e i d e a was t h a t work i s n o t (and i n some s e c t s even could n o t b e , on p a i n of s i n n i n g ) a n i n t r i n s i c a l l y e n j o y a b l e a c t i v i t y , b u t something t o b e performed f o r a l a t e r reward. Delayed g r a t i f i c a t i o n means t h a t one n a t u r a l l y does n o t e x p e c t any k i n d of immediate and s i g n i f i c a n t p e r s o n a l s a t i s f a c t i o n from working. I t t h e r e f o r e becomes p o s s i b l e t o c l a i m " s a t i s f a c t i o n " w i t h i n t h e s e terms a t a v e r y low l e v e l of a c t i v e enjoyment. Such b e l i e f s a r e no l o n g e r v e r y p r e v a l e n t i n t h e i r p u r e form. Modern i n d u s t r i a l s o c i e t y h a s v a s t l y and i n g e n i o u s l y improved on the original versions. I n t h e new improved v e r s i o n , t h e emphasis i s no l o n g e r on t h e s p i r i t u a l l i f e a f t e r d e a t h b u t on t h e moment a t hand, on l i f e i t s e l f . Delayed g r a t i f i c a t i o n , under s e v e r e a t t a c k by t h e n o t i o n of i n s t a n t g r a t i f i c a t i o n , i s n o t t o be delayed v e r y long. The moment of s a l v a t i o n h a s become l e i s u r e time, o r what one does when n o t a t work. The enormous, o r g a n i z e d and growing commer- c i a l i n v a s i o n and promotion of l e i s u r e time h i g h l i g h t s t h e c e n t r a l r o l e i t p l a y s i n a l l o w i n g p e o p l e t o f e e l r e l . a t i v e l y s a t i s f i e d wi.th 26 jobs they don't l i k e . One i s n o t supp0se.d t o f i n d work p l e a s u r a b l e s i n c e t h e e x p e r i e n c e of p l e a s u r e b e l o n g s t o "off hours". One becomes s a t i s f i e s w i t h a g e n e r a l l y d e t e s t a b l e j o b a s long a s i t pays enough t o f i n a n c e some k i n d of e n j o y a b l e l e i s u r e . It i s w i t h i n t h i s c o n t e x t t h a t consumerism h a s become t h e p o p u l a r e t h i c of o u r times. I n s t e a d of t h e i d e a t h a t b e i n g i s doing ( t o o d i r e c t l y r e l a t e d t o working) s t a n d s t h e i d e a t h a t b e i n g i s having. The personal i d e n t i t y s t r u g g l e s t o be defined not during t h e hours of work, b u t a f t e r and between them. Althoug t h e i n t r o d u c t o r y q u e s t i o n "What do you do?" h a s n o t d i s a p p e a r e d , i t s impact i s c o n s i d e r a b l y m i t i g a t e d by t h e p o s s i b i l i t y of s u p e r c e d i n g t h e "doing" through s u r r o u n d i n g o n e s e l f w i t h a n a p p r o p r i a t e c o l l e c t i o n of t h i n g s consumed and, t o a l e s s e r e x t e n t , by t h e k i n d of a f t e r h o u r s a c t i v i t i e s i n which one engages. Here l i e s t h e meaning of a b s e n t e e i s m . W e n creativity, i m a g i n a t i o n and enjoyment have been r e l e g a t e d t o " t i m e o f f " i n a r e l a t i v e l y a f f l u e n t a g e , and when t h i s s i d e of t h e dichotomy i s w i d e l y a c c e p t e d a s t h e more v a l u a b l e , p e o p l e w i l l do w i t h t h e lower t o t a l pay t h a t w i l l a l l o w them more t i m e of t h e i r own. Workers r e f u s e t o a c c e p t completely t h e d i s t a s t e f u l boredom of work even when t h e y a r e w e l l p a i d f o r i t . There i s a widespread o p p o s i t i o n t o compulsory o v e r t i m e , and q u i t e commonly a l s o r e f u s a l t o t a k e i t v o l u n t a r i l y when i t i s o f f e r e d . I n many companies 27 absenteeism i s most rampant on Mondays and F r i d a y s ( a t General Motors a b s e n t e e i s m on Monday and F r i d a y is d o u b l e t h e u s u a l r a t e ) and a t c e r t a i n times o f t h e y e a r , s u c h a s t h e b e g i n n i n g of h u n t i n g s e a s o n . Absenteeism i s a form of r e s i s t a n c e . Explanations Absenteeism a s w e l l a s o t h e r s i g n s of worker d i s c o n t e n t pose t h e q u e s t i o n Q•’ what i s being r e s i s t e d . Why would a l a r g e p e r c e n t o f workers i n t h e samples of t h e s t u d i e s r e f e r r e d t o above s a y t h e y would l i k e t o change j o b s i f t h e y c o u l d ? w r i t t e n on t h i s i s s u e . Much h a s been A thorough s t u d y of t h a t m a t t e r would b e beyond t h e scope of t h i s t h e s i s . However, a s i t i s c r u c i a l t o what follows, i t w i l l be b r i e f l y discussed. I n t h e 1973 Q u a l i t y of Employment Survey, t h e workers were asked t o r a t e i n importance a number of p r e - s e l e c t e d a s p e c t s of work. I n o r d e r of importance, t h e t o p ones were..20 i n t e r e s t i n g work enough i n f o r m a t i o n t o g e t t h e j o b done ca-workers, f r i e n d l y and h e l p f u l enough h e l p and equipment t o g e t t h e j o b done o p p o r t u n i t y t o develop s p e c i a l s k i l l s enough a u t h o r i t y t o g e t t h e j o b done good Pay s u p e r v i s o r i s competent s e e i n g t h e r e s u l t s of o n e ' s work r e s p o n s i b i l i t i e s clearly defined good j o b s e c u r i t y It i s n o t a b l e t h a t seven of t h e t o p e l e v e n a s p e c t s ( l e a v i n g a s i d e t h e c h a r a c t e r i s t i c s of co-workers and s u p e r v i s o r s ) a r e concerned w i t h t h e c o n t e n t of work. It is a l s o n o t a b l e t h a t t h e economic a s p e c t s ranked remarkably low. Pay waa n o t f i r s t b u t s e v e n t h . Higher p a i d workers do t e n d t o b e more s a t i s f i e d a c c o r d i n g t o t h i s s t u d y , b u t i t was p o i n t e d o u t t h a t h i g h e r p a i d workers u s u a l l y have more i n t e r e s t i n g j o b s . The Survey Research C e n t e r ' s l i s t i s o n l y a beginning. It seems t o u n d e r s c o r e t h e importance of having a d e q u a t e r e s o u r c e s t o g e t t h e j o b done. But t h i s i s n o t a l l t h a t workers want and i s n o t , i n f a c t , what d i s s a f f e c t e d workers complain about. A r e l a t i v e l y p r i v i l e g e d w h i t e c o l l a r woman worker who i s a s t a f f w r i t e r f o r an i n s t i t u t i o n p u b l i s h i n g h e a l t h c a r e l i t e r a t u r e d e s c r i b e s her p o s i t i o n i n a n interview with Studs Terkel: I have my own o f f i c e . I have a s e c r e t a r y . T f I want a book c a s e , I g e t a book c a s e . I f I want a f i l e , I g e t a f i l e . I f I want t o s t a y home, I s t a y home. I f I want t o go shopping, I go shopping. T h i s i s t h e f i r s t comfortable job I ' v e e v e r had i n my l i f e and i t i s a b s o l u t e l y d e s p i c a b l e . Her comments a b o u t h e r job a r e worth q u o t i n g a t l e n g t h . J o b s a r e n o t b i g enough f o r people. I t ' s n o t j u s t t h e assembly l i n e worker whose j o b i s t o o s m a l l f o r h i s s p i r i t , you know? A j o b l i k e mine, i f you r e a l l y p u t your s p i r i t i n t o i t , you would s a b o t a g e immedi a t e l y . You d o n ' t d a r e . So you a b s e n t your s p i r i t from i t . My mind h a s been s o d i v o r c e d from my j o b e x c e p t a s a s o u r c e of income, i t ' s r e a l l y absurd...Here, of a l l p l a c e s , where I had expected t o p u t t h e energy and enthusiasm and t h e g i f t s t h a t I may have t o work--it i s n ' t happening. They e x p e c t l e s s t h a n you c a n o f f e r . Token l a b o r . What w r i t i n g you do i s w r i t i n g t o o r d e r . When I go f o r a j o b interview--I must l e a v e t h i s place!--I s a y , "Sure, I can b r i n g you samples, b u t t h e ones I ' m proud of are t h e ones t h e I n s t i t u t i o n never published. " I t ' s s o demeaning t o b e t h e r e and not be challenged. It's humiliation, because I f e e l I ' m b e i n g f o r c e d i n t o d o i n g something I would n e v e r do of my own f r e e will--which i s simply w a s t e i t s e l f . It's r e a l l y not a Puritan hang-up. I t ' s n o t t h a t I want t o b e p e r s e c u t e d . I t ' s simply t h a t I know I ' m v e g e t a t i n g and b e i n g p a i d t o do e x a c t l y t h a t . I t ' s p o s s i b l e f o r me t o s i t h e r e and r e a d my books. But t h e n you walk o u t w i t h no s e n s e of l e g i t i m a c y ! I ' m b e i n g had. Somebody h a s bought t h e r i g h t t o you f o r e i g h t hours a day. The manner i n which they u s e you i s completely a t their discretion... You r e c o g n i z e y o u r s e l f a s a m a r g i n a l person. A s a p e r s o n who can g i v e o n l y minimal a s s e n t t o a n y t h i n g t h a t i s going on i n t h i s s o c i e t y : " I ' m g l a d t h e e l e c t r i c i t y works." T h a t ' s about i t , 2 1 Two t h i n g s s t a n d o u t immediately. The f i r s t i s t h e absence of e f f e c t i v e c o n t r o l o v e r what w i l l b e done d u r i n g t h e working day, even though i n t h i s c a s e t h e r e i s a semblance of such c o n t r o l . The second i s t h e f r a g m e n t a t i o n of working a c t i v i t y i n t o narrow l i t t l e t,asks which a r e n o t c h a l l e n g i n g . 3U This is far from being an isolated complaint. The labour of most workers, particularly in larger sized enterprises, has been molded into a highly standardized series of compartmentalized tasks or operations which are planned, coordinated and supervised by someone else who is at least a step up on a ladder of authority. The way that this affects the organization of work is dramatically illustrated by a hypothetical reconstruction of a game of bowling made over into a job. Hiding the pins from the bowler by hanging a drape halfway down the alley Having a "supervisor" give the bowler an opinion of how well he is doing--along with some "constructive criticism"...Changing the rules of the game and standards of performance--without involving the bowler in the change process, or even telling him why the canges were made... Preventing social interaction among bowlers... Giving most of the credit and recognition to the supervisor for performance of the bowlers under his supervision Keeping bowlers on the job by threat of loss of job security or by paying them enough money to make their "time" in the bowling alley worth their while. 22 ... ... For greater accuracy, it should be added that the bowler be made to confrom to detailed instructions on how to perform each step of getting the ball rolling down the alley. At this point is should be emphasized once more that the kind of labour process being described is not restricted to blue collar workers, though it is true that it once was. Now 31 w h i t e c o l l a r work h a s been s u b j e c t e d t o t h e same l o g i c o f o r g a n i z a t i o n . It h a s been e s t i m a t e d f o r example t h a t a h i g h p r o p o r t i o n o f t h e w h i t e c o l l a r workers employed i n manufacturing e n t e r p r i s e s f o l l o w a s t r i c t l y d e f i n e d p r o c e d u r e of r e p e a t i n g pre-determined t a s k s : i n administration, eighty percent; i n s a l e s s i x t y percent, 23 A woman who worked f o r t h e New York Telephone Company a s a customer s e r v i c e r e p r e s e n t a t i v e h a s s u p p l i e d a d e s c r i p t i o n of t h e way h e r j o b was s t r u c t u r e d . i n small b i t s . 24 The a u t h o r i t y i s e l a b o r a t e l y p a r c e l l e d o u t There i s a s u p e r v i s o r f o r e v e r y f i v e women. a manager f o r e v e r y f o u r s u p e r v i s o r s . f o r e v e r y t h r e e managers. There i s There i s a D i s t r i c t S u p e r v i s o r The Chief of t h e S o u t h e r n D i v i s i o n super- v i s e s f i v e D i s t r i c t Supervisors. There i s a n army of d i v i s i o n c h i e f s f o r t h e New York C i t y a r e a a l o n e . The t r a i n i n g c o u r s e i s programmed. The t e a c h e r f o l l o w s a book which f u r n i s h e s e v e r y t h i n g down t o t h e examples t o b e used. The g u i d i n g p r i n c i p l e b o t h i n t h e t r a i n i n g c o u r s e and t h h d a i l y j o b f o r which one i s b e i n g t r a i n e d i s t o f r a c t u r e e v e r y o p e r a t i o n i n t o d i s c r e t e p a r t s f o r which t h e r e i s a p r e s c r i b e d p r o c e d u r e . Any n a t u r a l r e s p o n s e t o a customer must b e a o d i f i e d i n t o a p r o c e d u r e . The customer s e r v i c e r e p r e s e n t a t i v e must f i l l o u t t h e paperwork (which i s huge) r e q u i r e d t o p r o c e s s t h e customer r e q u e s t w h i l e s p e a k i n g t o t h e customer. \ Whatever may b e l e f t when t h e customer c o n t a c t Is o v e r must be 32 completed l a t e r d u r i n g t h e ' k l o s e d " t i m e when t h e r e p r e s e n t a t i v e i s no l o n g e r r e c e i v i n g c a l l s . This f r u s t r a t e s t h e n a t u r a l i n c l i n a t i o n t o c a r r y a n a c t through t o i t s l o g i c a l c o n c l u s i o n , and i n t h i s way c r e a t e s a c o n s t a n t low l e v e l p a n i c . The women l e a r n under t h e p r e s s u r e t o h a t e t h e u n u s u a l o r complex customer r e q u e s t and l o o k forward t o t h e s i m p l e and r o u t i n e . They t r y t o a l l e v i a t e t h e p r e s s u r e by t r a n s f e r r i n g as many j u r i s d i c t i o n a l b o r d e r l i n e c a l l s t o a n o t h e r department a s t h e y can. F i n a l l y , i t i s i n t e r e s t i n g t o n o t e t h a t t h e s e women d e f i n e d themselves f a r more by t h e i r consumerism t h e n by t h e i r work, "as i f t h e y were compensating f o r t h e i r e x p l o i t a t i o n a s workers by a d e s p e r a t e a t t e m p t t o e x p r e s s t h e i r i n d i v i d u a l i t y as consumers. ,125 They were encouraged i n t h i s by t h e company which g i v e s every employee on s e v e r a l p r e - s p e c i f i e d o c c a s i o n s each y e a r a p r e - s e l e c t e d , ated l i t t l e p r e s e n t b e a r i n g a company mesaage. pre-fabric- The company a l s o r u n s a r e c r u i t i n g c o n t e s t which g i v e s employees who h e l p t o r e c r u i t new employees a number of p o i n t s t h a t add up t o c i r c u l a t e d catalogue. m e r i t g i f t s from a w e l l Remedies Can a n y t h i n g b e done about j o b s l i k e t h a t a,nd t h e d i s s a t i s faction t h e y seem t o engender? There have been i n t h e l a s t f i f t e e n y e a r s some e x p e r i m e n t a l p r o j e c t s i n v o l v i n g t h e r e o r g a n i z a t i o n of t h e labour process. Work i n America i s , i n f a c t , an argument t h a t more experiments s h o u l d b e implemented as a n a t i o n a l p o l i c y f o r t h e United States. The f i n a l pages of t h e book d e s c r i b e t h i r t y t h r e e c a s e s t u d i e s i n t h e "humanization of work" drawn from around t h e world. Despite t h i s p l e a , most of t h e e x p e r i m e n t a t i o n t h a t h a s t a k e n p l a c e h a s o c c u r r e d i n small e n t e r p r i s e s , and many of t h e most s u c c e s s f u l experiments i n terms of p r o d u c t i v i t y have been a b o l i s h e d o r reduced. P o l a r o i d is a c a s e i n p o i n t . Some y e a r s ago t h e y scrapped a remarkably s u c c e s s f u l p r o j e c t i n t h e r e o r g a n i z a t i o n of work. Ray F e r r i s e x p l a i n e d why. Training d i r e c t o r 26 I t was t o o s u c c e s s f u l . What were we going t o do w i t h t h e s u p e r v i s o r s - - t h e managers? We d i d n ' t need them anymore. Management decided t h a t i t j u s t d i d n ' t want o p e r a t o r s t h a t The employees' newly r e v e a l e d qualified a b i l i t y t o c a r r y more r e s p o n s i b i l i t y was t o o g r e a t a t h r e a t t o t h e e s t a b l i s h e d way of doing t h i n g s and t o e s t a b l i s h e d power p a t t e r n s . ... And i n Sweden which h a s been t h e f o c u s of s o much i n t e r e s t r e g a r d i n g "job enrichment" i n r e c e n t y e a r s , a s t u d y by a n o f f i c i a l of t h e Swedish government's Commission on I n d u s t r i a l Democracy r e i t e r a t e s one r e a s o n why e x p e r i m e n t a t i o n h a s n o t become widely accepted: Both Norwegian and Swedish e x p e r i e n c e p o i n t t o t h e f a c t t h a t d e s p i t e t h e proven s u p e r i o r i t y of workers' management on t h e shop f l o o r l e v e l (both i n p r o d u c t i v i t y and work s a t i s f a c t i o n ) t h i s form of o r g a n i z a t i o n s e r i o u s l y t h r e a t e n s t h e e s t a b l i s h e d o r g a n i z a t i o n a l s t r u c t u r e and managerial e t h i c s . . . T h e g o a l s of p r e s e r v i n g t h e e x i s t i n g d i f f e r e n c e s i n power, s t a t u s and incomes by f a r a r e more important v a l u e s than t h e o v e r a l l e f f i c i e n c y of t h e firm. 27 A d d i t i o n a l l y , i t h a s been r e p o r t e d t h a t a p o l l of French employers r e v e a l e d t h a t seventy f i v e p e r c e n t were h o s t i l e t o t h e concept of work enrichment. 2 8 The above i s n o t meant t o imply t h a t n o t h i n g p o s i t i v e h a s r e s u l t e d from any a t t e m p t a t job enrichment o r work humanization. q u e s t i o n i s too complex f o r a simple assessment such a s that,*' beyond t h e scope of t h i s t h e s i s . The and is What needs t o be p o i n t e d o u t i s t h a t work humanization h a s met w i t h n e i t h e r t h e widespread acceptance nor s u c c e s s s u f f i c i e n t t o j u s t i f y approaching i t a s t h e s o l u t i o n t o a l l problems of work o r g a n i z a t i o n . The preceding s t a t e m e n t s by an o f f i c i a l of i n d u s t r y and of government s u g g e s t t h a t t h e o r g a n i z a t i o n of t h e l a b o r p r o c e s s i s n o t (and furthermore i s n o t s e e n by some key p r a c t i c a l a u t h o r i t i e s a s ) a response t o p u r e l y e f f i c i e n c y - o r i e n t e d i n d u s t r i a l motives. In fact, a c e r t a i n o r g a n i z a t i o n of t h e l a b o r p r o c e s s can c o n t r a d i c t t h e l o g i c of e f f i c i e n c y . It would appear t h a t something more i s involved. This t h e s i s w i l l argue t h a t , c o n t r a r y t o what i s commonly accepted, t h e org a n i z a t i o n of t h e l a b o r p r o c e s s i s a p o l i t i c a l p r o j e c t . It i s p o l i t i c a l i n t h e s e n s e t h a t i t has been formed a s p a r t of a b a t t l e between c o n f l i c t ing i n t e r e s t s : labor. employee v s . employer, o r more g e n e r a l l y , c a p i t a l v s . The o r g a n i z a t i o n of t h e , l a b o r p r o c e s s r e f l e c t s i n i t s s t r u c t u r e 35 a contest for ascendency of control between workers and those for whom they work. That contest for ascendency is part of the quest for hegemony that the business system has been pursuing on all fronts for the past few hundred years. The quest for hegemony extends beyond control of the labour process to ideological hegemony and to control of the state as well as the education system and the process of research and development. The establishment of control over the labour process has been one political victory in that quest. It is commonly accepted, especially in North America, that work is unavoidably and inevitably unpleasant, except for the lucky few. David Jenkins, in his study of workplace democracy, summarizes that attitude succinctly: What, then should be done about work? The most obvious answer and the most popular is: nothing.30 ' To most people it seems unfortunate perhaps, but natural, that work will be unpleasant and alienating, as Jenkins points out: That work could be, or should be, something other than mere punishment or drudgery is not a possibility that most workers have ever been confronted with, even on the theoretical level. It would thus hardly ever occur to the av rage worker to question the natural painfulness of work.3 f David Riesman in his widely read The Lonely Crowd theorized that attempts to improve the meaningfulness of work were hopeless and that the condition of work is so without remedy that workers should seek life's meaning in leisure.32 Although he himself bas since re~onsidered,~~ this attitude remains quite prevalent. If the organization of work is regarded as fundamentally predetermined by incontrovertible realities of economic efficiency alone, then any ambition of changing i t i s a f u t i l e one which could only b e utopian o r romantically reactionary a t b e s t . However, i f i t were seen t h a t t h e o r g a n i z a t i o n of work i s i n some way p o l i t i c a l l y r e s p o n s i v e r a t h e r t h a n o b j e c t i v e l y f i x e d , t h e n t h e r e would b e a t l e a s t t h e possib i l i t y of r e c o g n i z i n g t h a t work need n o t n e c e s s a r i l y b e c o n s t i t u t e d a s i t p r e s e n t l y i s , w i t h only minor m o d i f i c a t i o n s . It i s beyond t h e scope of t h i s t h e s i s t o d i s c u s s ways i n which work could b e p o s s i b l y b e reorganized i n view of t h e p o l i t i c a l i n f l u e n c e s on i t . T h i s t h e s i s i s concerned r a t h e r t o e s t a b l i s h t h a t t h e modern o r g a n i z a t i o n of work has been marked by a l a r g e r p o l i t i c a l c o n t e s t f o r ascendency by t h e b u s i n e s s system, and t o examine t h e way t h a t t h e s t r u g g l e f o r c o n t r o l of t h e workplace (which i s p a r t of t h a t l a r g e r p o l i t i c a l c o n t e s t ) has shaped t h e formation of t h e l a b o u r p r o c e s s d u r i n g two c r u c i a l p e r i o d s . FOOTNOTES TO CHAPTER TWO Quoted i n E. P. Thompson, The Making of t h e E n g l i s h Working C l a s s (New York: Random House, 1963), p. 446. Studs T e r k e l , Working (New York: Avon Books, 19751, P. 2, 5-6. S p e c i a l Task Force t o t h e U.S. S e c r e t a r y of H e a l t h , Education, and Welfare, Work i n America (Cambridge: M.I.T. P r e s s , 1973), p. 38. ~ o b e r tS p. 73. . Diamond, "What Business ~ h i n k s , " Fortune, J u l y 1970, Judson Gooding, "Blue C o l l a r Blues on t h e Assembly Line", Fortune., J u l y 1970, p. 70. Judson Gooding, "The Fraying White C o l l a r " , Fortune, December 1970, p. 79. " ~ o s tJobs Could Be Done By Morons", Vancouver Sun, 21 3uly 1980, p. AS. George E. Cruikshank, "No-Shows a t Work: High-Priced Headache," N a t i o n ' s Business, September 1976, p. 37-8. Cruikshank, p. 38. See t h e summary given i n Robert L. Kahn, "The Meaning of Work: I n t e r p r e t a t i o n s and P r o p o s a l s f o r Measurement," i n The Human Meaning of S o c i a l Change, Angus Campbell and P h i l i p E. Converse, eds., (New York: R u s s e l l Sage Foundation, 1972), p. 193-5. Harold L. Sheppard and Neal Q . H e r r i c k , Where Have A 1 1 t h e Robots Gone?: Worker D i s s a t i s f a c t i o n i n t h e ' 7 0 ' s (New York: Free P r e s s , Macmillan Co., 1972) , p. v. Work i n America, p. 14. Neal H e r r i c k , "Who's Unhappy a t Work and Why," Manpower 4 (January, 1972). Kahn, p. 179. George S t r a u s s , "Is There a Blue C o l l a r Revolt Against Work?" i n Work and t h e Q u a l i t y of L i f e : Resource P a p e r s f o r "Work i n America", James OIToole, e d . , (Cambridge: M . I . T . P r e s s , 1974) p. 55. Work i n America, p. 15. FOOTNOTES TO CHAPTER TWO CONTINUED Sheppard and B e r r i c k , p . 31. Kahn, p. 182. Robert P. Quinn and L i n d a J. Sheppard, The 1972-3 Q u a l i t y of Employment Survey: Report t o t h e Employment S t a n d a r d s A d m i n i s t r a t i o n U.S. Department of Labor, (Ann Arbor: Survey R e s e a r c h C e n t e r of t h e I n s t i t u t e f o r S o c i a l R e s e a r c h , U n i v e r s i t y of Michigan, 1974), p. 225-6. Quinn and Sheppard, p. 68-9. T e r k e l , p. 675-9. M. S c o t t Myers, Every Employee a Manager (New York: McGraw-Hill, 1970) , p. 48. "Technicians and t h e C a p i l a l i s t D i v i s i o n of Labor," anon. group of I t a l i a n employees, t e c h n i c i a n s and p o l i t i c a l a c t i v i s t s , S o c i a l i s t R e v o l u t i o n (May-June, 1972): 69. E l i n o r Langer, " I n s i d e t h e New York Telephone Company," i n Women a t Work, W i l l i a m L. O I N e i l l , e d , (Chicago: Q u a d r a n g l e Books, l 9 7 2 ) , p. 307-60. Langer, p. 339-40. David J e n k i n s , J o b Power: Blue and White C o l l a r Democracy (Garden C i t y : Doubleday and Co., 1973), p. 314-5. L a r s K a r l s s o n , "Experiences i n Employee P a r t i c i p a t i o n i n Sweden, 1969-72," unpub. p a p e r , Program on P a r t i c i p a t i o n and Labor-Managed Ssytems, C o r n e l l U n i v e r s i t y , 1973, p. 51. Michel Bosquet, "The F a c t o r y ~ r i s o n s , . " New L e f t Review 73 (MayJ u n e 1972): 32. For a good a n a l y s i s of j o b e n r i c h m e n t , s e e Andrew Z i m b a l i s t , "The L i m i t s of Work Humanization," Review o f R a d i c a l P o l i t i c a l Economics 7:2 (Summer, 1975). J e n k i n s , p . 57. J e n k i n s , p. 53. David Riesman, The Lonely Crowd (New York: Y a l e U n i v e r s i t y P r e s s , FOOTNOTES TO CHAPTER TWO CONTINUED 33. David Riesman, "Leisure and Work i n P o s t - I n d u s t r i a l Society" i n Mass L e i s u r e , E r i c Larrabee and R. Meyersohn, e d s . , (Glencoe, Ill.: F r e e P r e s s , 1958), p. 368-85. CHAPTER THREE TECHNOLOGY The Ideology of Technology The o r g a n i z a t i o n of work i s t h e way t h a t a s o c i e t y a r r a n g e s people and t h e i r t o o l s a t t h e p o i n t of p r o d u c t i o n t o produce i t s goods and s e r v i c e s . It comprises two c l o s e l y r e l a t e d elements: of l a b o u r and technology. the division T h e i r development and t h e i r r e l a t i o n s h i p t o each o t h e r w i l l be t r a c e d through two key p e r i o d s i n modern times i n t h e two c h a p t e r s f o l l o w i n g t h i s one i n an a t t e m p t t o show t h a t t h e conv e n t i o n a l ways of conceiving of t h e i r meaning a r e improper and inadequate. Before doing t h a t , i t i s n e c e s s a r y t o c l a r i f y our t h i n k i n g about one of t h e two elements of t h e o r g a n i z a t i o n of work: technology. The word "technology" c o n t a i n s images of machines, tooks, hardware, and sometimes t h e manual, t e c h n i c a l , and p r o f e s s i o n a l s k i l l s r e q u i r e d f o r t h e use of t h e machines. The d i f f i c u l t y h e r e i s t h a t an important r e l a t i o n s h i p i s being obscured. This d i f f i c u l t y r e s i d e s i n a category problem. I n o r d e r t o t a l k about t h e o p e r a t i o n of any complex formation, i t i s n e c e s s a r y t o i n t r o d u c e some methodological boundaries s o t h a t i t i s p o s s i b l e t o i d e n t i f y a s m a l l e r p a r t i n d i s t i n c t i o n from t h e overwhelming complexity of t h e whole. c e s s of boundary c r e a t i o n . Language must p a r t i c i p a t e i n t h e pro- I f t h e words a r e t o r e f e r t o something, t h i s something must be marked o f f from t h e continuous n a t u r e of r e a l i t y i n which t h e r e a r e no beginning p o i n t s o r end p o i n t s . These must be i n t r o - duced c o n c e p t u a l l y i f we a r e going t o t a l k about something, s i n c e w e cannot, and u s u a l l y do n o t want t o , t a l k about e v e r y t h i n g a t once. Doing t h i s p r e s e n t s no problam s o long a s , f i r s t , i t i s remembered t h a t we a r e d i v i d i n g r e a l i t y w h i l e r e a l i t y i t s e l f i s n o t d i v i d e d , and second, t h a t w e do i t i n a way which i s n o t obscuring important r e l a t i o n ships. When r e a l i t y i s broken up i n t o conceptual beginnings and ends which obscure important r e l a t i o n s h i p s , a category problem h a s a r i s e n . When we have a c a t e g o r y problem, t h e c a t e g o r y i s i d e o l o g i c a l i n t h e s e n s e t h a t i s i t b o t h t r u e and n o t t r u e . b u t i n a d i s t o r t e d and incomplete way. It e x p l a i n s something, It d e s c r i b e s t h e p a s t , p r e s e n t and probable f u t u r e i n a m i s r e p r e s e n t a t i o n a l way t h a t g i v e s r i s e t o misconceptions when t h e c a t e g o r y t r a n s l a t e s i n t o a c t i o n . I1 The term technology" p r e s e n t s a category problem. Technology is commonly thought of a s meaning t h e s c i e n t i f i c a l l y based o r s y s t e m a t i c a p p l i c a t i o n of mechanical, chemical, o r e l e c t r o n i c methods of g e t t i n g t h i n g s done. It seems t o c o n s i s t of such t h i n g s a s motor c a r s , b l a s t f u r n a c e s , washing machines, t e l e v i s i o n t r a n s m i t t e r s , dictaphones, e t c . But t h i s conception i s too narrow because i t excludes t h e n e c e s s a r y manual/mental s k i l l s r e q u i r e d f o r t h e u s e of t h e hardware. Dictaphones tend t o be found w i t h d i c t a - t y p i s t s (word p r o c e s s o r s ) and d i c t a t o r s (word o r i g i n a t o r s ) . Here we f i n d a t once a d i v i s i o n of l a b o r which i s more t h a n t e c h n i c a l . It i s a s o c i a l d i v i s i o n of l a b o r . vision transmitters require receivers. t o transmit. Tele- They do n o t a l l o w t h e r e c e i v e r s They engender a s o c i a l r e l a t i o n s h i p , t h i s time between i s o l a t e d p a s s i v e r e c e i v e r s and a c e n t r a l i z e d unapproachable s o u r c e of a u t h o r i t y . These a r e only two examples of t h e way i n which a p a r t - i c u l a r kind of hardware cannot be s e e n i n s e p a r a t i o n from i t s s o c i a l It i s t r u e of any technology. context. The common meaning of technology w i t h i t s c o n s t e l l a t i o n of images of machines, t o o l s , e t c . does n o t t a k e t h i s i n t o c o n s i d e r a t i o n . The machines and t o o l s and t e c h n i c a l p r o c e s s e s a r e s e p a r a t e d a r t i f i c i a l l y from t h e s o c i a l forms w i t h i n which they a r e employed, s e p a r a t e d i n e f f e c t from t h e o r g a n i z a t i o n of human a c t i v i t i e s . N a t u r a l l y , once t h i s t a k e s p l a c e , "technology" seems t o t a k e on a l i f e of i t s own, an i n t e r n a l l o g i c of development independent of p o l i t i c a l and s o c i a l constraints. It seems t o determine u n a l t e r a b l y many of t h e c o n d i t i o n s of l i f e , i n c l u d i n g t h e o r g a n i z a t i o n of work. It i s a deeply r o o t e d n o t i o n t h a t many of t h e unpleasant a s p e c t s of work a r e i r r e v o c a b l y w i t h us f o r b e t t e r o r worse because they simply a r e determined by technological r a t i o n a l i t y . To s e e technology a s having a l i f e of i t s own removes from c o n s i d e r a t i o n t h e p o s s i b i l i t y t h a t t h e c h a r a c t e r of t h e o r g a n i z a t i o n of capitalist s o c i e t y i s involved i n any primary way i n . t h e form of the labor process. W e can s e e t h i s q u i t e c l e a r l y i n t h e words of Jacques E l l u l , t h e l e a d e r of t h e t e c h n o l o g i c a l p e s s i m i s t s : It is u s e l e s s t o r a i l against capitalism. C a p i t a l i s m d i d n o t c r e a t e our world. The machine d i d . 1 And'a s l i g h t l y l e s s r i g i d view i s a l s o r e v e a l i n g l y f a m i l i a r : Is t h e r e a h i s t o r y of technology i n i t s e l f ? Yes and no. I n o u r day, t h e answer i s y e s , t o a cert a i n e x t e n t : technology i s l i n k e d w i t h s c i e n c e and i s t r y i n g t o t a k e a v e r t h e world. Technology h a s become n o t only t h e s y n t a c t i c a l s u b j e c t of t h e s e n t e n c e , b u t a l s o t h e d e p o l i t i c i z e d s u b j e c t of h i s t o r y . It i s spoken of a s i f i t had i n t e n t i o n s and g o a l s , a conscious monster e x t r i n s i c t o human concerns and s o c i a l c o n t r o l . A double o p e r a t i o n is n e c e s s a r y f o r t h e c r e a t i o n of such a n illusion. F i r s t , c e r t a i n human a c t i v i t i e s must be c o l l e c t e d i n t o a s i n g l e word "technology" s o t h a t they become an o b j e c t ; t h e n t h a t o b j e c t must be animated s o t h a t i t may become a s u b j e c t . This r e s u l t s i n technol- o g i c a l determinism which, a s Jacques E l l u l s o a b l y i l l u s t r a t e s , exone r a t e s capitalism. It h a s s u c c e s s f u l l y been made t o appear t h a t many f a c e t s of s o c i a l l i f e a r e merely r a t i o n a l and n e c e s s a r y d e r i v a t i v e s of t h e advance of s c i e n c e and technology i n a l i n e a r e v o l u t i o n of i n e v i t a b l y and u n i v e r s a l l y s u c c e s s i v e s t a g e s . While i t i s t r u e t h a t c e r t a i n k i n d s of hardware (technology) and work o r g a n i z a t i o n mutually r e q u i r e o r exclude each o t h e r , t h i s does n o t i n i t s e l f c o n s t i t u t e proof of t e c h n o l o g i c a l c a u s a l i t y . It i s o n l y p o s s i b l e t o r e a c h t h e conclusion of t e c h n o l o g i c a l determinism i f technology a s a c a t e g o r y i s c o n s t r u c t e d and used t o exclude t h e s o c i a l conditions t h a t contain it. Here we f i n d t h e f o u n d a t i o n of t h e d e b a t e over " t h e impact of Technology on s o c i e t y " --whether i t i s good o r evil--and more s p e c i f - i c a l l y f o r t h e concerns of t h i s paper, t h e impact on t h e o r g a n i z a t i o n of work. But t h e d e b a t e (over f o r example whether machines caused f a c t o r i e s ) i n most c a s e s completely misses t h e p o i n t t h a t t h e soc a l l e d e f f e c t s of technology a r e fundamentally t h e r e s u l t s of a s o c i a l system t h a t s t r u c t u r a l l y allows, encourages, and p r o h i b i t s p a r t i c u l a r ways of producing what i t needs. The compartmentalization between technique on one hand and s o c i a l r e l a t i o n s on t h e o t h e r i s t o o sharp. I n r e a l i t y t h e two cannot be s e p a r a t e d . Social organization i s t h e c o n t e x t i n which a l l technique i s produced and i n t r o d u c e d . All technique b e a r s t h e marks of t h e form of s o c i a l o r g a n i z a t i o n which i s its prerequisite. A given technique may have r e t r o a c t i v e e f f e c t s on t h e s o c i e t y which developed i t . But t h e e f f e c t s , good o r bad, a s w e l l as t h e technique a r e t o l e r a t e d by s o c i e t y , o r n o t , according t o how power i s d i s t r i b u t e d and t o t h e i n t e r e s t s of t h o s e who have power. To m a i n t a i n t h a t technology i s autonomous i s merely a c l e v e r way of d i s g u i s i n g t h e f a c t t h a t a power s t r u c t u r e e x i s t s , i n our c a s e i n f a v o r of t h e owners of c a p i t a l . F i n a l l y , t h e assumption t h a t technol- ogy i s autonomous and determining i s c h a r a c t e r i s t i c of a kind of dogged narrow-visioned empiricism which h a s i t s f a c e s o c l o s e t o t h e ground t h a t i t has no i d e a of what l i e s beneath t h e s u r f a c e . To u s e t h e c a t e g o r y "technology" t o e x p l a i n t h e o r g a n i z a t i o n of work i s v a s t l y inadequate. The t r a n s i t i o n , f o r example, from t h e g u i l d system t o manufacture ( i n t h e o r i g i n a l s e n s e of hand work) involved no s i g n i f i c a n t t e c h n i c a l change. The l i b r a r y of a n c i e n t Alexandria i s known t o have c o n t a i n e d a p e r f e c t l y working model of a kind of steam engine which w a s never used b u t allowed t o c o l l e c t d u s t . T h i s c o n t r i v a n c e had no p l a c e i n t h e work o r g a n i z a t i o n of Egyptian slave society. These two seemingly u n r e l a t e d f a c t s t o g e t h e r a r e examples o f , on t h e one hand, a profound t r a n s f o r m a t i o n i n t h e organi z a t i o n of work t h a t w a s n o t t e c h n o l o g i c a l i n o r i g i n , and on t h e o t h e r hand, t h e f a i l u r e of t h e p r o t o t y p e of a supposedly r e v o l u t i o n a r y machine t o have any e f f e c t on t h e o r g a n i z a t i o n of work. The underlying r e l a - t i o n s governing t h e o r g a n i z a t i o n of work must be sohght elsewhere than i n technological r a t i o n a l i t y . Technology as a R e l a t i o n s h i p Rather t h a n a Thing S a h l i n s i n Stone Age Economics makes t h e important p o i n t t h a t technology i s n o t j u s t a c o l l e c t i o n of t h i n g s , b u t r a t h e r i n v o l v e s t h e r e l a t i o n s h i p between "man/tool". Technical development i n t h e h i s t o r y of c u l t u r a l e v o l u t i o n h a s n o t been a simple accumulation of i n g e n u i t y s o much a s i t h a s been a development along a d i f f e r e n t a x i s of t h e man/tool r e l a t i o n s h i p . w a s on t h e s i d e of t h e u s e r ; skill. I n p r i m i t i v e technology, t h e b a l a n c e the t o o l delivered human energy and I n modern technology, t h i s r e l a t i o n s h i p i s reversed. p a s s e s over t o t h e t o o l when i t becomes a machine. Skill In a s t r i c t l y formal s e n s e , t h e i n s t r u m e n t s of labour come t o employ t h e u s e r , r a t h e r t h a n t h e o t h e r way around. To a p p r e c i a t e t h e f u l l s i g n i f i c a n c e of t h e i d e a of technology a s a r e l a t i o n s h i p i n s t e a d of a t h i n g , it i s n e c e s s a r y t o move beyond t h e i n d i v i d u a l l e v e l of t h e man/tool r e l a t i o n s h i p . That i n d i v i d u a l r e l a f i o n s h i p is p a r t of t h e o r g a n i z a t i o n of s o c i e t y , whether we a r e speaking of modern s o c i e t y o r " p r i m i t i v e " s o c i e t y . S a h l i n ' s study of " p r i m i t i v e " s o c i e t i e s provides a well-argued and c l e a r demonstration of t h e connection. Sahlins i n t e r p r e t s a n t h r o p o l o g i c a l economics a s being based on what he c a l l s t h e domestic mode of p r o d u c t i o n , organized through t h e k i n s h i p l i n e s of t h e extended family. The domestic mode of production c o n s i s t s of t h r e e s y s t e m a t i c a l l y r e l a t e d components: a small labour f o r c e d i f f e r e n t i a t e d mainly by sex; a simple technology; and f i n i t e production g o a l s . 4 A simple technology i s one which can l a r g e l y be made and used by one person who can a l o n e perform t h e e n t i r e p r o c e s s . It t y p i c a l l y does n o t r e l y on o r presuppose a complex d i v i s i o n of l a b o r . A t the most, i t r e q u i r e s t h e c o o p e r a t i o n of a household group a s , f o r example, i n t h e making of a canoe o r i n some o t h e r l a r g e s c a l e o p e r a t i o n . It can be s e e n immediately t h a t t h i s s o r t of technology i s admirably s u i t e d t o a c u l t u r e i n which one man and one woman t o g e t h e r r e p r e s e n t n e a r l y t h e e n t i r e s o c i a l breakdown of p r o d u c t i v e t a s k s . S a h l i n s h a s s a i d t h a t each of t h e t h r e e components.of t h e dome s t i c mode of p r o d u c t i o n i s adapted and bonded t o t h e o t h e r s . of t h e s e t h r e e b e i n g s t o develop s i g n i f i c a n t changes, incompatible w i t h t h e o t h e r two. it w i l l I f one become Together, t h e t h r e e tend t o be a b u i l t - i n hindrance t o t h e s o r t of runaway growth which i s c h a r a c t e r i s t i c ' of i n d u s t r i a l i z e d s o c i e t y . ...t h e norm of domestic l i v e l i h o o d t e n d s t o be i n e r t . I t cannot move above a c e r t a i n l e v e l witho u t t e s t i n g t h e c a p a c i t i e s of t h e domestic l a b o r f o r c e , e i t h e r d i r e c t l y o r through t h e t e c h n o l o g i c a l change r e q u i r e d f o r a h i g h e r output. The s t a n d a r d of l i v e l i h o o d does n o t s u b s t a n t i a l l y i n c r e a s e w i t h o u t p u t t i n g i n t o q u e s t i o n t h e e x i s t i n g family o r g a n i z a t i o n . And i t h a s a n u l t i m a t e c e i l i n g set by t h e p o s s i b i l i t y of any household t o p r o v i d e adequate f o r c e s and r e l a t i o n s of production.5 Normally ( u n t i l t h e e x t e r n a l i t i e s of f o r e i g n p e n e t r a t i o n a r e i n t r o d u c e d ) , any s i g n i f i c a n t change i n one of t h e t h r e e elements of t h e domestic mode of p r o d u c t i o n w i l l be c o n s t r a i n e d by n e g a t i v e feedback from t h e o t h e r two. S a h l i n s ' a n a l y s i s i s u s e f u l f o r showing how t h e r e l a t i o n s h i p r e p r e s e n t e d by technology i s i n t i m a t e l y connected t o t h e s o c i a l organi z a t i o n which c o n t a i n s i t . of l a b o r . The l o c u s of t h e connection i s t h e d i v i s i o n The form of t h e s o c i a l d i v i s i o n of l a b o r demands c e r t a i n c o r r - esponding forms of technology. For t h i s reason t h e i d e a of tech- nology a s a c o l l e c t i o n of t h i n g s i s improper. And t h e i d e a t h a t technol- ogy determines s o c i a l development, and i n p a r t i c u l a r t h e o r g a n i z a t i o n of work, i s a l s o improper. This c h a p t e r has argued t h a t technology cannot be s e e n a s an i d e n t i f i a b l y s e p a r a t e s e l f - c o n t a i n e d determining f a c t o r i n t h e development and h i s t o r y of t h e o r g a n i z a t i o n of work. The n e x t c h a p t e r w i l l begin t o examine how t h e c a p i t a l i s t o r g a n i z a t i o n of work developed, s t a r t i n g from t h e p u t t i n g o u t system which w a s widespread b e f o r e t h e I n d u s t r i a l Revolution, and t r a c i n g i t s development through t h e e a r l y p a r t of t h e I n d u s t r i a l Revolution. The subsequent c h a p t e r w i l l do t h e same f o r t h e n e x t important p e r i o d i n t h i s p r o c e s s , t h e end of t h e ninet e e n t h and t h e beginning of t h e t w e n t i e t h c e n t u r y . FOOTNOTES TO CHAPTER THREE 1. Jacques E l l u l , The Technological S o c i e t y , (New York: House, 1964), p. 5. 2. F. Braudel, C a p i t a l i s m and M a t e r i a l L i f e 1400-1800, Harper and Row, 1973, p. 321. 3. Marshall S a h l i n s , Stone Age Economics (Chicago: 1972), p. 79-81. 4. S a h l i n s , p. 87. 5. S a h l i n s , p . 87. Random (New York: Aldine-Atherton, CHAPTER FOUR WORK AND WORKERS DURING THE INDUSTRIAL REVOLUTION Many authors who have written about the impact of capitalism on the modern organization of work.have taken the end of the nineteenth century as their starting point. Although it is true that major changes occurred at that time, it was not the beginning of the capitalist organization of work. Capitalism as the predominant system of economic activity came into ascendency long before. It came into what might be called its classic period starting about 1775 in England when the Industrial Revolution began. That is when Adam Smith's statement of classic capitalist economics was written. And it is also when capitalism began to exert its influence on the organization of work. This is when we begin to see such simple and basic elements of the modern organization of work as the centralized work location under the control and discipline of the employer, and the detail division of labour with specific tasks assigned to detail workers. Prior to this time, the organization of work did not include such simple features that are so taken for granted in today's workplace. This chapter will look at the ways that these fundamental developments were an expression of capital's need for control over the activities of workers, a need generated and easily explained by the competition for profit. People have always worked. This much is true. But work has not always meant what i t now means. i t now is. Work h a s n o t always been organized a s Some of t h e languages of n o n - i n d u s t r i a l s o c i e t i e s do n o t have a word f o r work. (anthropological) Work h a s n o t conceived of by them a s a s e p a r a t e s p e c i a l kind of a c t i v i t y d i f f e r e n t from a l l t h e o t h e r a c t i v i t i e s of l i f e . Many s c h o l a r s have r a t h e r a u t o m a t i c a l l y i n t e r p r e t e d t h i s t o mean t h a t l i v i n g w a s a c t u a l l y i d e n t i c a l w i t h working. One w a s born, one worked, one d i e d . nothing b u t t o i l . L i f e was Despite t h e f a c t t h a t some convincing r e s e a r c h has been done showing t h a t people i n c e r t a i n of t h e s t i l l s u r v i v i n g " p r i m i t i v e " s o c i e t i e s only work from 2 t o 5 hours a day t o p r o v i d e f o r t h e i r needs ,' b u t continuous t o i l . which goes l i k e t h i s : t h e i d e a p e r s i s t s t h a t l i f e was n o t h i n g This i d e a i s t h e b a s i s f o r a l i n e of reasoning l i f e w a s hard and s h o r t f o r a l l humanity u n t i l t h e b r i l l i a n t i n v e n t i o n of t h e d i v i s i o n of l a b o u r . 2 H i s t o r y began w i t h t h e d i v i s i o n of l a b o r , which h a s been e v o l v i n g towards e v e r g r e a t e r comp l e x i t y and p e r f e c t i o n e v e r s i n c e , and c i v i l i z a t i o n w i t h i t . W e owe our p r e s e n t s t a t e of unprecedented p r o s p e r i t y u l t i m a t e l y t o our h i g h l y advanced a p p l i c a t i o n of t h e p r i n c i p l e of t h e d i v i s i o n of l a b o r which h a s allowed t h e accumulation of t e c h n i c a l s k i l l necessary f o r t h e modern s t a n d a r d of l i v i n g . T h i s e x p l a n a t i o n , o r some v a r i a n t of i t , may be found i n many of t h e p u b l i c s c h o o l textbooks used f o r c i v i c s and s o c i a l studies classes. I t i s n o t confined t o t h e realm of s c h o l a r l y specula- - tion. Such an argument c o n t a i n s t h e assumption t h a t t h e p r e s e n t d i v i s i o n of l a b o r amounts t o n o t h i n g more t h a n a q u a n t i t a t i v e improvement over o l d e r forms. A s t h i s t h e s i s w i l l a t t e m p t t o show, t h i s i s n o t t r u e . 51 The difference is not one of degree, but of kind. The question of what kind and why is crucial to an understanding of the present organization of work as other than objectively inevitable. The qualitative change in question occurred during the Industrial Revolution. This chapter examines how and why that happened, based on the English experience of the Industrial Revolution. It begins by looking at the pre-industrial organization of work in the guild system. Then the rise of the putting-out system is discussed. The influence of the merchants who wanted more freedom to exercise control over their supply of product is seen as important in the beginning of the putting-out system. The putting-out system arose when production processes were removed from guild control because the control of the guilds was too restrictive for the merchants. The division of labour in the putting-out system closely resembled the previous division of labour in the guild system. But the putting-out system was an important preliminary step in the move to the industrial organization of work. The next major development was the appearance of the centralized workplace. Workers began to be concentrated under their employer's roof. With certain exceptions, this was a novel procedure in Western Europe. It was the major step between domestic and factory organization of work. It involved no significant technological changes. In fact, it occurred before mechanization. The advantages of centralization were at first largely managerial rather than technical. These advantages will be analyzed in some detail. At first the actual division of labour was not substantially different from the domestic division of labour: the same processes were carried out in the same way under the master's roof. It w a s a t t h i s p o i n t t h a t w e s e e t h e beginning of t h e implem- e n t a t i o n of what is known as " f a c t o r y " d i s c i p l i n e . This d i s c i p l i n e i s o f t e n e x p l a i n e d as a f e a t u r e of t h e modern mechanized f a c t o r y , n e c e s s a r y f o r t h e smooth running of production. However, we w i l l s e e t h a t i t w a s imposed independent of and p r i o r t o t h e i n t r o d u c t i o n of mach- inery- Some examples a r e given i n t h i s c h a p t e r , and some reasons f o r i t a r e proposed. Up u n t i l t h i s p o i n t i n t h e e a r l y I n d u s t r i a l Revolution, c a p i t a l , through i t s ownership of m a t e r i a l s and means of p r o d u c t i o n and marketi n g , had only formal c o n t r o l of t h e l a b o r process. That i s t o say t h a t i t had succeeded i n removing t h e l a b o r p r o c e s s from t h e domain of t h e g u i l d a r t i s a n s and s u b o r d i n a t i n g i t t o i t s e l f . T h i s i s what t h e t r a n s - formation from t h e g u i l d system through t h e domestic system t o t h e c e n t r a l i z e d workshop amounts to. But t h e s e were only t h e p r e l i m i n a r i e s t o t h e change t o t h e i n d u s t r i a l o r g a n i z a t i o n of work. They r e s u l t e d i n a p u r e l y formal c o n t r o l of t h e l a b o r p r o c e s s , although i t was n o t h i n g of t h e kind w i t h r e s p e c t t o t h e p o s i t i o n of t h e workers i n t h e s o c i a l system. C a p i t a l had n o t y e t decomposed, r e c o n s t r u c t e d , and reorganized i n i t s own i n t e r e s t t h e way t h e a c t u a l d e t a i l s of work i t s e l f were performed. This i s what came next: t h e e x t e n s i o n of r e a l c o n t r o l . t h i s happened p r i o r t o widespread mechanization. Again, I n many c a s e s , t h e i n t r o d u c t i o n of machinery was s o l e l y and e x p l i c i t e l y accomplished a s p a r t of t h e e x t e n s i o n of r e a l c o n t r o l o v e r t h e o r g a n i z a t i o n of work. The. essence of t h e change t o r e a l c o n t r o l w a s t h e move t o t h e d e t a i l o r minute d i v i s i o n of l a b o r a s opposed t o t h e s o c i a l d i v i s i o n of l a b o r . The p o t t e r i e s of Wedgewood w i l l s e r v e a s t h e main c a s e study. The p a r t i c u l a r advantages t o management of t h e d e t a i l d i v i s i o n of l a b o r w i l l b e a s s e s s e d , i n p a r t through t h e w r i t i n g s of some of t h e r e s p e c t e d a u t h o r i t i e s of t h e time i n c l u d i n g Adam Smith, Charles Babbage, and Andrew Ure. The l a s t p a r t of Chapter Three w i l l f o c u s on t h e i n t r o d u c t i o n of machinery. This w a s t h e l a s t s t a g e i n t h e t r a n s f o r m a t i o n t o t h e i n d u s t r i a l o r g a n i z a t i o n of work. The i n t r o d u c t i o n of machinery w a s n o t simply a t e c h n i c a l l y l o g i c a l p r o c e s s . It w a s o f t e n used a s a l e v e r t o a d j u s t t h e r e l a t i o n s h i p between c a p i t a l and l a b o r . In this connection i t i s p e r t i n e n t t o look a t t h e r e s i s t a n c e of workers, especi a l l y t h e Luddites, t o machinery and t h e way i n which i t was used. The L u d d i t e s have been much maligned a s i g n o r a n t r e a c t i o n a r y o b s t a c l e s t o t h e advance of i n d u s t r i a l e f f i c i e n c y . But what they were f i g h t i n g over w a s more t h a n simply mechanization. They were very much involved i n b a t t l e w i t h high s t a k e s o v e r c o n t r o l of t h e l a b o r p r o c e s s a t a time when i t w a s undergoing c r u c i a l changes. The Guild System and i t s D i v i s i o n of Labor Long b e f o r e t h e I n d u s t r i a l Revolution, b e f o r e even t h e emergence of c a p i t a l i s m , t h e e s s e n t i a l f i g u r e i n t h e d a i l y p r o v i s i o n of goods and s e r v i c e s w a s t h e i n d i v i d u a l s k i l l e d a r t i s a n . These c r a f t s - men belonged t o g u i l d s , o r a s s o c i a t i o n s of t h o s e occupied i n t h e i r trade. The f u n c t i o n of t h e s e g u i l d s h a s been d e s c r i b e d a s : ... to regulate a l l a c t i v i t i e s related t o their craft o r c r a f t s i n t h e i r p a r t i c u l a r town, i n c l u d i n g superv i s i o n of s t a n d a r d s of workmanship, c o n t r o l of admis s i o n s of freemen t o t h e g u i l d , c o n d i t i o n s of a p p r e n t i c e s h i p , and r e g u l a t i o n of t h e t r a d e i n raw m a t e r i a l s and manufactured products. 3 I n a d d i t i o n , g u i l d s s p e c i f i e d t h e methods of p r o d u c t i o n i n c l u d i n g amount and type of raw m a t e r i a l s used. Guild members s t a r t e d by serv- i n g an a p p r e n t i c e s h i p during which they l e a r n e d t h e t r a d e . a p p r e n t i c e s h i p w a s completed they were journeymen o r people t o work i n t h e t r a d e . When t h e * qualified A journeyman t h e n worked f o r a master o r became one h i m s e l f , an employer of h i s journeyman and a p p r e n t i c e , and h e s o l d what he and h i s journeyman and a p p r e n t i c e made. Every journeyman had a r e a s o n a b l e hope of r i s i n g t o become a master. A t t h i s p e r i o d of prod- u c t i o n o r g a n i z a t i o n , t h e a c t u a l producer s o l d n o t l a b o r but t h e product of l a b o r . The producer owned both t o o l s and raw m a t e r i a l s . "Thus t h e s p i n n e r s bought t h e wool and s o l d t h e y a r n ; t h e weaver bought t h e yarn and s o l d t h e c l o t h ; e t c . 115 The d i v i s i o n of l a b o r i n t h e g u i l d system i s of i n t e r e s t . Each worker could perform t h e e n t i r e p r o c e s s n e c e s s a r y f o r t h e p r o v i s i o n of a p a r t i c u l a r product o r s e r v i c e . No person w a s r e s t r i c t e d t o t h e per- formance of a s p e c i a l i z e d fragmentary t a s k . There was "no d i v i s i o n of l a b o u r by p r o c e s s i n v o l v i n g a c e n t r a l o r g a n i z i n g f i g u r e ..."6 For example, i n a shoemaker's shop, one person would n o t be found day i n and day out c u t t i n g t h e l e a t h e r w h i l e a second c o n s t a n t l y sewed one p a r t of t h e shoe and a t h i r d sewed a d i f f e r e n t p a r t . It may have *Women were r e p r e s e n t e d i n numerous t r a d e s d ~ r i n and ' ~ after the p e r i o d of t h e g u i l d system. I n t h e wool t r a d e , they were involved i n every branch of t h e i n d u s t r y and were a p p r e n t i c e d and admitted i n t o t h e c r a f t and g u i l d . 7 happened t h a t one p e r s o n would c u t t h e l e a t h e r f o r s e v e r a l s h o e s one a f t e r t h e o t h e r , and t h e n sew s e v e r a l s h o e s one a f t e r t h e o t h e r , b u t t h a t i s a d i f f e r e n t matter. It may seem on f i r s t s i g h t t h a t t h e r e i s l i t t l e d i f f e r e n c e between the two methods of g e t t i n g work done. T h e r e i s , however, a c r u c i a l d i f f e r e n c e which is t h a t t h e former i n v o l v e s s p e c i a l i z a t i o n of f u n c t i o n o f t h e worker, w h i l e t h e l a t t e r does n o t . A worker i n t h e f o r m e r method would n o t b e a s k i l l e d c r a f t s - man w h i l e t h e l a t t e r would b e . The f i r s t would know o n l y how t o c u t l e a t h e r ; t h e second would know how t o make s h o e s . G u i l d s p r o t e c t e d t h e c r a f t and t h e c r a f t s m a n ' s c o n t r o l o v e r t h e craft. But g r a d u a l l y a f t e r a b o u t 1500, t h e s t r e n g t h and p r o t e c t i o n of t h e g u i l d s d e c l i n e d s o t h a t by t h e end o f t h e s e v e n t e e n t h c e n t u r y , t h o s e g u i l d s which remained were no l o n g e r i m p o r t a n t o r s t r o n g . 8 For o u r p u r p o s e s t h e r e were, d i s r e g a r d i n g t h e v i c i s s i t u d e s of r o y a l p l a n s f o r p l u n d e r , two s e p a r a t e b u t r e l a t e d developments which undermined t h e guilds. One was a n i n t e r n a l s t r u g g l e , t h e o t h e r a s t r u g g l e between t h e g u i l d s and o u t s i d e r s . With t h e p a s s a g e of time, t h e members of t h e g u i l d s began t o d i v i d e i n t o two g r o u p s , one which remained o r i e n t e d t o m a n u f a c t u r e f o r l o c a l t r a d e , t h e o t h e r which o r i e n t e d t o t r a d e s e l f and moved away from manufacture. it- The l a s t group t r i e d t o r e s t r u c - t u r e t h e g u i l d s i n t h e i r own i n t e r e s t s o t h a t t h e y would b e i n power. 9 Meanwhide commercial c a p i t a l i s t s ( o r merchants) who bought and s o l d t h e a r t i c l e s made by g u i l d m a s t e r s were a c t i v e 2 y d i s p l e a s e d w i t h t h e e x i s t e n c e of s t r o n g a s s o c i a t i o n s of p r o d u c e r s . Faced w i t h p r e s s u r e from b o t h s i d e s , t h e independence o f t h e s m a l l m a s t e r s began t o d e c l i n e , making way-for t h e putting-out system. The Putting-Out System and i t s D i v i s i o n of Labor From t h e merchant's p o i n t of view, g u i l d s were a c u r s e . It w a s t h e g u i l d r a t h e r than t h e merchant t h a t r e t a i n e d c o n t r o l of product i n both q u a n t i t y and q u a l i t y . The Weavers of B r i s t o l , f o r example, s p e c i f i e d t h e width of t h e c l o t h , t h e amount of t h r e a d , t h e kind of t h r e a d , and t h e d i s t a n c e between them. , Cloth found t o be d e f i c i e n t by g u i l d a u t h o r i t i e s was c o n f i s c a t e d and i t s maker w a s punished by a f i n e o r a s t a y i n the stocks. The g u i l d s a l s o r e g u l a t e d wages w i t h i n t h e t r a d e and t h e p r i c e of f i n i s h e d a r t i c l e s . 11 Merchants consequently were n o t a t l i b e r t y t o do b u s i n e s s e n t i r e l y a s they s a w f i t . T h e i r response w a s t o d e v i s e ways of c i r - cumventing g u i l d c o n t r o l . l2 It was soon r e a l i z e d t h a t t h e r e were advantages i n t h e u s e of r u r a l l a b o r which w a s o u t s i d e t h e r e a c h of t h e town-based g u i l d s . So began t h e p u t t i n g - o u t o r domestic system i n which raw m a t e r i a l s owned by merchants were d i s t r i b u t e d t o c o t t a g e r s ( u s u a l l y small-holding p e a s a n t farmers eager t o supplement t h e i r income) who performed some p a r t o r a l l of t h e complete production p r o c e s s and r e t u r n e d t h e i r work t o t h e merchant. The merchant continued t o d i s - t r i b u t e h i s m a t e r i a l s i n t h i s manner u n t i l h e had a f i n i k h e d product to sell. Putting-out grew t o become c h a r a c t e r i s t i c of a wide range of t r a d e s i n p r e - i n d u s t r i a l England. Woollen c l o t h , which w a s one of t h e most important a r t i c l e s of t r a d e i n England, w i l l s e r v e a s an example. making woollen c l o t h was complex. The t r a d i t i o n a l method of The f l e e c e had t o be cleaned, carded o r combed, and spun i n t o yarn. A f t e r i t w a s woven on a hand loom, i t had s t i l l t o be f u l l e d ( f e l t i n g t h e c l o t h o r r a i s i n g t h e nap by b e a t i n g i t ) , sheared (made smooth), and dyed. There were i n England t h r e e sep- a r a t e a r e a s which were prominent i n t h e wool t r a d e : t h e south-west c o u n t i e s , E a s t Anglia ( e s p e c i a l l y Norfolk), and t h e West Riding of Yorkshire. A l l d i f f e r e d i n t h e o r g a n i z a t i o n of t h e t r a d e . The putting-out system i n t h e woollen t r a d e was r e p r e s e n t e d i n i t s most c l a s s i c a l form i n t h e West of England. The merchant manufact- u r e r , o r merchant c l o t h i e r a s h e was c a l l e d , was t h e imposing c e n t r a l f i g u r e , co-ordinating every s t a g e of production. He owned t h e raw m a t e r i a l s ; he bought t h e wool, gave i t t o s p i n n e r s , took back yarn, gave t h i s t o weavers, took back t h e c l o t h , had i t f i n i s h e d ( f u l l e d , sheared and dyed) and f i n a l l y s o l d t h e completed c l o t h . The t o o l s , a t l e a s t a t f i r s t , belonged t o t h e workers. These workers, who were p r i m a r i l y farmers, considered themselves independent. They worked a t home and were n o t t i e d t o one s i n g l e merchant, b u t r a t h e r d e a l t with more t h a n one. However, t h i s g r a d u a l l y changed so t h a t by t h e end of t h e s e v e n t e e n t h c e n t u r y i t was n o t uncommon t h a t an outworker would be bound t o a s i n g l e merchant through a kind of debt-patronage. When a weaver, f o r example, was i n d e b t i n l e a n times, h e borrowed from a merchant u s i n g h i s loom a s c o l l a t e r a l . I f he d e f a u l t e d , t h e loom went t o t h e merchant ( i n t i t l e ) and t h e weaver proceeded t o pay r e n t f o r t h e loom t h a t had formerly belonged t o him. 13 I n t h e e a s t of England, t h e p u t t i n g - o u t system was a l s o w e l l developed, b u t , i t d i f f e r e d i n t h a t t h e r e was q u i t e commonly a n o t h e r middleman i n t h e shape of t h e m a s t e r woolcomber. Wool combing * was a very s k i l l e d t r a d e , and wool combers enjoyed h i g h p r e s t i g e and h i g h r a t e s of pay and were e a r l y among t h e b e s t organized and p r o t e c t e d workers of t h e t i m e . t h i s a r e a of England, they themselves were p u t t e r s - o u t , In g i v i n g combed wool t o s p i n n e r s and s e l l i n g t h e spun y a r n t o mercgant c l o t h i e r s who t h e n i n t e g r a t e d t h e remaining s t e p s i n t h e production of f i n i s h e d c l o t h i n t h e same manner a s t h e merchant c l o t h i e r s i n t h e south-west. 14 Up t o s e v e r a l hundred people may have been employed a t once by one merchant clothier. 15 The West Riding p r e s e n t s a r a t h e r d i f f e r e n t p i c t u r e . Unlike t h e m a s t e r c l o t h i e r of t h e o t h e r two a r e a s , t h e West Riding c l o t h i e r w a s f r e q u e n t l y a master c l o t h i e r i n h i s own household, meaning t h a t t h e small independent weaving family w a s n o t unusual. Some of t h e s e f a m i l i e s made t h e c l o t h almost from s t a r t t o f i n i s h themselves i n t h e i r home. The men carded and wove, w h i l e t h e women spun. be done a t home. F u l l i n g w a s done i n l o c a l w a t e r m i l l s which could be used by anyone who paid. e s t town. Dying could a l s o The c l o t h was s o l d i n t h e market of t h e near- Other f a m i l i e s , and t h e r e were probably more of t h e s e , p u t wool out t o be spun, t h e r e a s o n being t h a t one loom provided work f o r f i v e o r s i x spinners. t h a t only spun. So i n t h e West Riding a l s o t h e r e were f a m i l i e s Some weaving f a m i l i e s had more than one loom, and t h e weaver, w h i l e s t i l l himself working, had a few h i r e d weavers under him is h i s house. These l i t t l e master manufacturers, a s they were known, *A woolcomber used a p a i r of hand c a r d s resembling w i r e brushes t o s t r a i g h t e n wool f i b e r s f o r s p i n n i n g . only e x c e p t i o n a l l y had more t h a n f o u r o r f i v e looms. made a l s o p a r t l y from t h e l a n d . T h e i r l i v i n g was 16 A r e p o r t of t h e government i n 1806 d e s c r i b e d t h e o r g a n i z a t i o n of t h e wool t r a d e a s follows: I n t h e domestic system, which i s t h a t of Yorkshire, t h e manufacture i s conducted by a m u l t i t u d e of master manufacturers, g e n e r a l l y p o s s e s s i n g a very s m a l l and s c a r c e l y e v e r any amount of c a p i t a l . They buy t h e wool of t h e d e a l e r and, i n t h e i r own houses, a s s i s t e d by t h e i r wives and c h i l d r e n , and from two o r t h r e e t o s i x o r seven journeymen, they dye i t , when dyeing i s n e c e s s a r y , and through a l l t h e d i f f e r e n t s t a g e s work i t up i n t o undressed c l o t h . l7 The term "domestic system'' h a s come t o r e f e r interchangeably w i t h "putting-out system" t o a l l i n d u s t r y of t h e p e r i o d between about 1500-1840 which w a s c a r r i e d on i n t h e homes of non-guild workers s c a t t e r e d about t h e countryside. However, i t w i l l avoid confusion h e r e t o r e s t r i c t t h e u s e of t h e term "putting-out system" t o those i n s t a n c e s of domestic i n d u s t r y i n which t h e workers were i n f a c t providing l a b o r f o r merchants o r f i n a n c i e r s who a c t e d a s a co-ordinating agent f o r t h e s t a g e s of a p r o d u c t i o n p r o c e s s and a s a middleman between t h e domestic workers and t h e i r market. For t h e s e merchants, t h e putting-out system i n i t i a l l y meant g r e a t e r freedom from g u i l d r e g u l a t i o n s concerning methods of production and q u a l i t y a s w e l l a s q u a n t i t y of merchandise. It gave them g r e a t e r c o n t r o l over t h e a r t i s a n s who were more a t t h e mercy of t h e i r "customers" than they formerly had been. The outworkers d i d n o t enjoy t h e p r o t e c t i o n of t h e g u i l d s i n t h e s e t t i n g of r a t e s of pay. While t h i s w a s damaging t o t h e i r p o s i t i o n a s w e l l a s f u r t h e r undermining t h e a l r e a d y weakened g u i l d s , i t g r e a t l y s t r e n g t h e n e d t h e p o s i t i o n of t h e merchants who could d e a l w i t h t h e outworker a r t i s a n s on a more d i r e c t one-to-one basis. The advantages of t h e putting-out system f o r t h e merchants have been surmnarized a s follows: Very e a r l y , urban merchants came t o r e a l i z e t h a t t h e c o u n t r y s i d e was a r e s e r v o i r of cheap labour: p e a s a n t s eager t o eke o u t t h e meagre income of t h e l a n d by working i n t h e off-season, wives and c h i l d r e n w i t h . f r e e t i m e t o p r e p a r e t h e man's work and a s s i s t him i n h i s t a s k . And though t h e country weaver, nail-maker o r c u t t e r was l e s s s k i l l e d than t h e guildsman o r journeyman of t h e town, h e w a s l e s s expensive, f o r t h e marginal u t i l i t y of h i s time w a s , i n i t i a l l y a t l e a s t , low, and h i s a g r i c u l t u r a l r e s o u r c e s , however modest, enabled him t o g e t by on t h a t much l e s s income. Furthermore, r u r a l p u t t i n g - o u t w a s f r e e of g u i l d r e s t r i c t i o n s on t h e n a t u r e of t h e product, t h e techniques of manufacture, and t h e s i z e of e n t e r p r i s e . 1 8 The p u t t i n g - o u t system grew t o be c h a r a c t e r i s t i c of a wide range of t r a d e s i n p r e - i n d u s t r i a l England. It should be apparent t h a t i t s growth and t h e concomitant r e o r g a n i z a t i o n of work were due i n p a r t t o t h e advantages they a f f o r d e d t o a dynamic c l a s s of commercial c a p i t a l i s t s , t h e merchants. Before t h e o n s e t of t h e I n d u s t r i a l Revolution, t h e o l d g u i l d system had d i s i n t e g r a t e d and given way t o t h e putting-out although v e s t i g e s remained. system, 19 Many of t h e o l d E n g l i s h laws d e a l i n g w i t h g u i l d s were s t i l l . o n t h e books a l b e i t n e a r l y f o r g o t t e n and n o t enforced. Concentration: The C e n t r a l i z e d Workplace The f o r e g o i n g d e s c r i p t i o n p r o v i d e s a background f o r an i n t e r p r e t a t i o n of t h e s i g n i f i c a n t changes i n t h e o r g a n i z a t i o n of work which were about t o occur i n connection w i t h t h e I n d u s t r i a l Revolution. . One of t h e most s i g n i f i c a n t changes w a s t h e t r a n s f o r m a t i o n of t h e p l a c e of work. P r e v i o u s l y , t h e g r e a t e r p a r t of p r o d u c t i o n p r o c e s s e s such a s weaving had been c a r r i e d o u t i n e i t h e r t h e home o r a small workshop c l o s e l y connected t o i t ; hence, t h e name domestic i n d u s t r y . But immediately p r i o r t o and d u r i n g t h e I n d u s t r i a l Rkvolution, work was i n c r e a s i n g l y performed by a l a r g e r number of workers g a t h e r e d t o g e t h e r under one roof belonging t o t h e employer. These p l a c e s were known a s manufact- ories. It would be misleading t o s a y t h a t l a r g e numbers of workers had never b e f o r e been g a t h e r e d i n t o one p l a c e . C e r t a i n l y l a r g e numbers were involved i n enormous a g r i c u l t u r a l o p e r a t i o n s such a s t h e p l a n t a t i o n s of t h e new world o r v a s t c o n s t r u c t i o n p r o j e c t s such a s c a t h e d r a l s , p a l a c e s , even pyramids. But what we a r e h e r e concerned w i t h i s t h e worker who produces a manufactured o r c r a f t e d product f o r a market. Even t h e s e workers had been on e c c a s i o n c o l l e c t e d i n t o c e n t r a l i z e d workshops. I n t h e s e v e n t e e n t h c e n t u r y on t h e Continent t h e r e had been r e l a t i v e l y l a r g e p l a c e s of work such a s t h e Gobelin t a p e s t r y works i n P a r i s whose purpose w a s t o produce h i g h q u a l i t y h a n d c r a f t e d l u x u r y a r t i c l e s f o r t h e European r o y a l t y . However, no h i s t o r i c a l r e l a t i o n s h i p can b e t r a c e d between t h o s e r o y a l workshops and modern i n d u s t r i a l methods of production. It i s noteworthy t h a t t h e r e was no a l t e r a t i o n i n t h e t r a d i t i o n a l d i v i s i o n of l a b o r i n s i d e t h e r o y a l workshops. 21 I n England i t s e l f t h e r e had a l s o been some p r o t o - f a c t o r i e s b e f o r e t h e I n d u s t r i a l Revolution. long The wool works of John Winchcombe, p o p u l a r l y known a s J a c k of Newbury, had become semi-legendary: 20 Within one roome being l a r g e and long There stood two hundred loomes f u l l s t r o n g : Two hundred men t h e t r u t h i s s o Wrought i n t h e s e loomes a l l i n a row. By everyone a p r e t t y boy S a t e making q u i l s w i t h mickle ioy: And i n a n o t h e r p l a c e hard by, An hundred women m e r i l y Were c a r d i n g h a r d w i t h j o y f u l l c h e e r e Who s i n g i n g s a t e w i t h v o i c e s c l e e r e . 2 2 The song o r poem goes on f o r s e v e r a l more v e r s e s t o c h r o n i c l e t h e f u r t h e r employment of two hundred s p i n n i n g maidens, one hundred and f i f t y c h i l d woolpickers, f i f t y shearmen, e i g h t y r o v e r s , f o r t y dyers and twenty f u l l e r s . 2 3 While t h i s d e s c r i p t i o n i s d o u b t l e s s an e x a g g e r a t i o n , i t remains q u i t e c l e a r t h a t t h e r e w a s a n e x t r a o r d i n a r i l y grand wool works i n Newbury i n t h e e a r l y p a r t of t h e s i x t e e n t h century. John Winchcombe was t h e most famous of a h a n d f u l of t h e s e e a r l y e n t r e p r e n e u r s who gathered employees and t o o l s under t h e i r own r o o f . W i l l i a m Stumpe was a n o t h e r . cloth-making b u s i n e s s i n t h e mid-sixteenth He c a r r i e d on h i s c e n t u r y i n an o l d abbey, every c o r n e r of which w a s supposed t o be f u l l of looms. 24 Such e s t a b l i s h m e n t s were unique; they were considered remarkable. I n f a c t , they were considered a t h r e a t by both t h e g e n e r a l p o p u l a t i o n and t h e r u l e r s of England. The a u t h o r i t i e s were d i s t u r b e d by t h i s con- c e n t r a t i o n of t h e "unruly" elements of s o c i e t y i n t o one p l a c e . The g u i l d workers saw t h e s e e s t a b l i s h m e n t s a s an i n c u r s i o n on t h e i r independence and a t h r e a t t o t h e i r c r a f t s i n c e t h e s e l a r g e e n t e r p r i s e s d i d n o t nece s s a r i l y make use of p r o p e r l y a p p r e n t i c e d and t r a i n e d a r t i s a n s . The a u t h o r i t i e s were a l s o alarmed by t h e r e s u l t i n g p r o s p e c t of unemployment a r i s i n g among p r o p e r a r t i s a n s . The i n j u r i e s a r e summarized by t h e 25 63 t h e Weaver' s Act of P h i l i p and Mary (1555) which say The weavers of t h i s realm have complained t h a t t h e r i c h and wealthy c l o t h i e r s do i n many ways o p p r e s s them; some by s e t t i n g up and keeping i n t h e i r houses d i v e r s e looms, and keeping and m a i n t a i n i n g them by journeymen and persons u n s k i l f u l , t o t h e decay of a g r e a t number of a r t i f i c e r s which w e r e brought up i n t h e a r t of weaving, t h e i r f a m i l i e s and households; some by i n g r o s s i n g raccumulatiod of looms i n t o t h e i r hands and p o s s e s s i o n , and l e t t i n g them o u t a t such unreasonable r e n t s a s t h e poor a r t i f i c e r s a r e n o t a b l e t o m a i n t a i n themselves; some a l s o by g i v i n g much l e s s wages and h i r e f o r t h e and workmanship of c l o t h t h a n i n t i m e s weavi?% past. Consequently, c l o t h i e r s who l i v e d o u t s i d e t h e towns were p r o h i b i t e d from having more t h a n one loom, w h i l e r u r a l weavers could n o t have more than two. L a t e r , t h e workhouse f o r pauper c h i l d r e n was a common form of c e n t r a l i z e d workshop. The Act of 1723 brought a b o u t 4 t h e b u i l d i n g of a t l e a s t one hundred and t e n a c r o s s t h e country, although t h e r e had been some e a r l i e r . 2 7 They were p o p u l a r l y considered a s exceedingly u n p l e a s a n t p l a c e s t o have t h e m i s f o r t u n e of being acquainted w i t h , and a s being similar t o p r i s o n s . T h i s a t t i t u d e w a s subsequently repro- duced w i t h r e s p e c t t o t h e l a r g e workshops and f a c t o r i e s t h a t became e v e r more widespread j u s t b e f o r e and throughout t h e I n d u s t r i a l Revolution. None of t h e above examples of c e n t r a l i z e d workplaces can be p r o p e r l y placed among t h e a n c e s t o r s of t h e modem c e n t r a l i z e d workplace. The modern c e n t r a l i z e d workplace a r o s e from a d i f f e r e n t l i n e of h i s t o r i c a l evolution. The r e a s o n most o f t e n c i t e d f o r t h e r i s e of c e n t r a l i z e d work p l a c e s i s t h e i n t r o d u c t i o n of machinery. f a c t o r i e s w i t h machinery. It seems n a t u r a l t o a s s o c i a t e David Landes: ... r e q u i r e d t h e use of The I n d u s t r i a l Revolution machines which n o t only r e p l a c e d hand l a b o u r b u t compelled t h e c o n c e n t r a t i o n of p r o d u c t i o n i n f a c t ories i n o t h e r words, machines whose a p p e t i t e f o r energy w a s t o o l a r g e f o r domestic s o u r c e s of power and whose mechanical s u p e r i o r i t y w a s s u f f i c i e n t t o break down t h e r e s i s t a n c e of t h e o l d e r forms of production. 28 - P a u l Mantoux i n h i s c l a s s i c work The I n d u s t r i a l Revolution i n t h e Eighteenth Century: The f a c t o r y system...was t h e n e c e s s a r y outcome of t h e u s e of machinery. P l a n t which c o n s i s t e d of many i n t e r d e p e n d e n t p a r t s , and which w a s worked from one c e n t r a l power s t a t i o n , could only be s e t up i n one main b u i l d i n g , where i t could b e superv i s e d by a d i s c i p l i n e d s t a f f . T h i s b u i l d i n g was 29 t h e f a c t o r y , which admits of no o t h e r d e f i n i t i o n . John Addy l e s s e l e g a n t l y i n h i s study of t h e t e x t i l e i n d u s t r y : "It was t h e steam e n g i n e which c r e a t e d t h e f a c t o r y of t h e n i n e t e e n t h century. ,t30 And D.C. Coleman ( r e f e r r i n g t o t h e p e r i o d b e f o r e 1750): The e s s e n t i a l f e a t u r e s of c e n t r a l i z e d p r o d u c t i o n and t h e n e c e s s a r y c o n d i t i o n s f o r i t s f u n c t i o n i n g may be s e t out...Four b a s i c t e c h n i c a l c o n d i t i o n s may be d i s c e r n e d , which would n o t merely f a c i l i t a t e some s o r t of c e n t r a l i z a t i o n , b u t would r e q u i r e i t . F i r s t , i t may be t h a t t h e p r o d u c t i v e p l a n t i s a p i e c e of f i x e d c a p i t a l equipment t o which t h e raw m a t e r i a l s have t o b e brought f o r p r o c e s s i n g i n some way... Second, t h e p r o d u c t i v e p l a n t may be d r i v e n by power, normally i n t h i s p e r i o d t h a t of wind o r f a l l i n g water... Third, t h e p r o d u c t i o n may be c e n t r a l i z e d f o r t h e simple r e a s o n t h a t t h e e s s e n t i a l p r o c e s s i s mining o r e x t r a c t i o n . . . Fourth, and l a s t p r o d u c t i o n may t a k e t h e form of an assembly process. 31 These n o t i o n s of t h e t e c h n i c a l d e t e r m i n a t i o n of work organized i n t o t h e f a c t o r y a r e a t t h e c o r e of contemporary t h i n k i n g about t h e i n e v i t a b l e l o g i c of work o r g a n i z a t i o n . I n f a c t , t h i s way of t h i n k i n g is s o f i r m l y r o o t e d t h a t two of t h e above h i s t o r i a n s l a p s e i n t o i t desp i t e t h e i r own i n f o r m a t i o n t o t h e c o n t r a r y , a s we s h a l l s e e . What t h e s e e x p l a n a t i o n s omit t o e x p l a i n i s t h e h i s t o r i c a l precedence of c o n c e n t r a t i o n over t h e i n v e n t i o n of power d r i v e n machinery. Although t h e i n t r o d u c t i o n of c e r t a i n mechanical i n v e n t i o n s no doubt a c c e l e r a t e d t h e p r o c e s s , workers were i n c r e a s i n g l y b e i n g c o n c e n t r a t e d under t h e employer's roof b e f o r e t h e widespread adoption of such machinery. The f a c t o r y system a s an o r g a n i z a t i o n a l form made i t s appearance b e f o r e i t was r e q u i r e d by machi n e r y , and i t had a u s e f u l n e s s a p a r t from t h e housing of power d r i v e n ' machinery. It i s i n t e r e s t i n g t o n o t e t h a t t h e h i s t o r i c a l precedence of conc e n t r a t i o n over i n n o v a t i o n h a s n o t gone e n t i r e l y unrecognized by h i s t o r ians. The economic h i s t o r i a n s M.M. Knight e t a l . w r i t i n g i n 1927 were very c l e a r on t h i s p o i n t i n s e v e r a l p l a c e s . They wrote concerning t h e cloth industry : Before t h e g e n e r a l i n t r o d u c t i o n of power-driven machinery, t h e r e was an e v i d e n t tendency, b o t h i n England and on t h e Continent, t o group t h e v a r i o u s p r o c e s s e s under t h e same roof where l o c a l c o n d i t i o n s a g j t h e n a t u r e of t h e i n d u s t r y made i t practicable. and on t h e f a c t o r y system i n g e n e r a l : The f a c t o r y system i s e v i d e n t l y n o t merely t h e prod u c t of a s e r i e s of mechanical i n v e n t i o n s , any more than i t i s of a number of o t h e r f a c t o r s . To s t a t e t h a t i n v e n t i o n s made i t p o s s i b l e c a l l s f o r t h e r e t o r t t h a t they themselves became p r a c t i c a b l e o n l y a t c e r t a i n p o i n t s i n t h e growth of c a p i t a l i s m and t h e d i v i s i o n of l a b o r . 3 3 Moving from t h e realm of p o s s i b i l i t y t o t h e realm of c a u s a l i t y , they say (though they a l s o s a y t h a t t h e i d e a of c a u s a l i t y i s merely a s o u r c e of confusion i n t h o u g h t ) , ... t h e f a c t o r y system i s c h a r a c t e r i z e d by a concent r a t i o n of p e r s o n n e l , by d i v i d i n g up t h e t a s k s r a t h e r t h a n t h e t r a d e s ( a s i n t h e putting-out system). A marked tendency t o c o n c e n t r a t e t h e workers and t h e p r o c e s s e s w a s v i s i b l e b e f o r e t h e appearance of power machinery. Although t h e mechanical i n v e n t i o n s s t i m u l a t e d t h i s , i f e i t h e r w a s a prima "cause" we must p i c k t h e one which appeared f i r s t . 3 The e x t r a o r d i n a r y l a c k of r e c o g n i t i o n of t h i s by subsequent h i s t o r i o g r a p h y and popular b e l i e f r e q u i r e s t h a t i t be explored i n some d e t a i l . D e s p i t e t h e c o n n o t a t i o n s of t h e term, " I n d u s t r i a l Revolution", the o r g a n i z a t i o n a l form of production d i d n o t change from t h e simple domestic system t o t h e f u l l y mechanized f a c t o r y system i n one g i a n t l e a p . There was i n s t e a d a more g r a d u a l t r a n s i t i o n i n which i t i s p o s s i b l e t o s e e t h e o p e r a t i o n of motives o t h e r than t e c h n i c a l . mind t h a t t h e It is important t o keep i n domestic system w a s never s t r a i g h t f o r w a r d l y a s i n g l e method of o r g a n i z a t i o n even i n t h e woolen i n d u s t r y i n s i d e of England a l o n e ; t h e r e were r e g i o n a l v a r i a t i o n s . I n t h e West of England, t h e m a s t e r c l o t h i e r , whose u l t i m a t e aim was t o market c l o t h , i n t e g r a t e d a l l t h e s t e p s i n c l o t h manufacture, p u t t i n g o u t wool t o s p i n n e r s and y a r n t o weavers, c l o t h t o f u l l e r s and s h e a r e r s , and s o I n t h e West Biding of Yorkshire, i t was more common t h a n elsewhere t h a t t h e i n t e g r a t i v e f u n c t i o n r e s i d e d i n a s e l f employed person who w a s a l s o a farmer. This s m a l l independent producer would buy t h e raw m a t e r i a l s and himself make t h e c l o t h which he s o l d on t h e market. I n e i t h e r case, t h e work would be done i n t h e home o r i n a shed n e x t t o t h e home. 36 ( I n t h i s s e n s e t h e term "domestic system" i s more a p t than "putting-out system"). t r a d e prospered. However, t h i s changed a s t h e Master c l o t h i e r s g a t h e r e d t h e i r employees i n t o work- shops w h i l e t h e more s u c c e s s f u l independent farmer c l o t h i e r s abandoned t h e i r farming and h i r e d o t h e r people t o work w i t h them on t h e i r premises. Their d i f f e r e n c e s began t o merge i n t o t h e commonality of being employers and o v e r s e e r s of workshops. It w a s t h e s e workshops which must be seen a s a c r u c i a l s t e p i n t h e t r a n s i t i o n from t h e domestic system t o t h e f a c t o r y system. Workers i n o t h e r i n d u s t r i e s were a l s o being c o n c e n t r a t e d i n t o central locations. Workers i n t h e h o s i e r y t r a d e , c e n t e r e d i n t h e Midlands, used a hand powered k n i t t i n g machine, i n v e n t e d i n 1598 by William Lee, c a l l e d a s t o c k i n g frame. Since t h e s e machines were r e l - a t i v e l y expensive, many of t h e domestic k n i t t e r s who had s t o c k i n g frames i n t h e i r home d i d n o t own t h e frames which i n s t e a d belonged t o master h o s i e r s who r e n t e d them o u t . I n t h e mid-eighteenth c e n t u r y by f a r t h e m a j o r i t y of s t o c k i n g frames were i n t h e k n i t t e r s 1 homes which r a r e l y h e l d more than t h r e e , and u s u a l l y h e l d only one o r two. There were then a few merchant h o s i e r s and middlemen who b u i l t workshops c o n t a i n i n g up t o twelve s t o c k i n g frames. By t h e end of t h e century, t h e s e workshops were becoming more common. 38 It should be 37 noted t h a t t h i s c o n c e n t r a t i o n had no connection w i t h t h e i n t r o d u c t i o n of d i f f e r e n t k i n d s of machinery. I n the s i l k trade i n 1704 t h e r e w a s a weaving "factory" with 20 looms, a l t h o u g h t h e u s u a l number i n one p l a c e was l e s s than s i x . 3 9 S h o r t l y a f t e r , i n 1716 t h e Lombe b r o t h e r s , who had discovered t h e closely guarded I t a l i a n s e c r e t of water powered s i l k throwing, s e t up t h e famous Derby s i l k throwing m i l l employing t h r e e hundred people, b u t .,.even b e f o r e t h e Lombes' Derby f a c t o r y , we may s e e approaches t o t h e f a c t o r y system i n t h e throws t e r s ' shops w i t h t h e i r g a t h e r i n g t o g e t h e r of women and c h i l d r e n t o t u r n wooden machinery, and i n t h e b r i n g i n g t o g e t h e r of a number of looms under t h e m a s t e r ' s roof .40 I n b o t h t h e s a i l c l o t h i n d u s t r y and smallware manufacture i t was n o t unu s u a l by 1760 t h a t workers were c o n c e n t r a t e d i n t h e employer's e s t a b l i s h ment without b e n e f i t of t h e urging of new machinery. '' Also by t h i s time t h e m e t a l t r a d e s were being reorganized i n t o c e n t r a l workshops. 42 This was happening i n o t h e r branches of i n d u s t r y t o o numerous t o l i s t . It seems q u i t e c l e a r t h a t t h e primary reason f o r t h e workshop was not technical. The techniques and t o o l s used i n t h e s e workshops a t f i r s t were n o t d i f f e r e n t from t h o s e used i n t h e home. The i n i t i a l advantage of t h e workshop l a y elsewhere i n a number of managerial concerns, p a r t i c u l a r l y i n t h e c o n t r o l t h e workshop gave t o t h e employer over product, and e v e n t u a l l y p r o c e s s a s w e l l , which they had n o t previ o u s l y had. Workshops provided b e t t e r c o n t r o l over supply of product, a f f o r d e d p r o t e c t i o n f o r t h e c a p i t a l i s t ' s t o o l s and p r o t e c t i o n from embezzlement, allowed f o r b e t t e r d i s c i p l i n a r y c o n t r o l of workers, and f i n a l l y , p r e s e n t e d t h e p o s s i b i l i t y of d i r e c t l y r e o r g a n i z i n g t h e d i v i s i o n of l a b o r which, a s we s h a l l s e e , was a major development. From t h e c a p i t a l i s t ' s p o i n t of view, t h e domestic system was bound by a n i n t e r n a l c o n t r a d i c t i o n i n t h e a r e a of supply of product. P r e c i s e l y a t t h e time when an expansion of t h e market provided an opport u n i t y f o r g r e a t p r o f i t s t o be made, t h e r e was no way f o r t h e c a p i t a l i s t t o induce t h e outworker employees t o produce more. A t t h i s moment i n t h e development of c a p i t a l i s m , t h e d o c t r i n e of t h e u n l i m i t e d n a t u r e of human d e s i r e s had n o t y e t been implanted i n t h e common mind. consumerism belong t o a l a t e r p e r i o d . That and The e i g h t e e n t h c e n t u r y worker In had a f a i r l y i n e l a s t i c conception of a decent s t a n d a r d of l i v i n g . o t h e r words, t h e r e was an upper l i m i t a s w e l l a s a lower l i m i t . There was a p o i n t a t which t h e a p p e a l of l e i s u r e surpassed t h a t of more income. A t t h i s p o i n t , a p u t t e r - o u t e r had no r e l i a b l e method of compelling a worker t o c o n t i n u e producing. Raising wages only had t h e r a t h e r i n f u r - i a t i n g e f f e c t of p u t t i n g an e a r l i e r end t o t h e amount of l a b o r necessary f o r an adequate income. Lowering wages a t t h e time of an expanding market meant t h e r i s k of l o o s i n g t h e worker t o a higher-paying competitor. I n a d d i t i o n , when t h e r e were a t t e m p t s t o c u t r a t e s , t h e put-workers fought back. They had p o s s e s s i o n of t h e m a s t e r ' s m a t e r i a l s , and t h e s e could be withheld t o back up r a t e demands. Some, such a s weavers and k n i t t e r s , could v e n t t h e i r anger on t h e i r employer's r e n t e d t o o l s which were i n t h e i r possession. The merchants t r i e d more c o v e r t forms of wage r u t t i n g such as changing measuring and weighing p r a c t i c e s t o t h e employers' advantage. I n response, vengeful workers found ways of reducing t h e v a l u e e x t r a c t e d from them by t h e i r employers: t h e q u a l i t y of work, embezzling, l e a v i n g work u n f i n i s h e d . lowering Unfinished work was a p p a r e n t l y such a problem t h a t l a w s were passed r e q u i r i n g workers t o e x e c u t e t h e i r commitments promptly and t o complete them b e f o r e h i r i n g o u t t o a n o t h e r employer. 43 The c e n t r a l workshop appeared t o be a s o l u t i o n t o t h e problem of c o n t r o l over supply, a problem seemingly i n s o l u b l e i n t h e p u t t i n g o u t system. A s N.S.B. Gras h a s w r i t t e n i n a s t u d y of i n d u s t r i a l evolution, Under one r o o f , o r w i t h i n a narrow compass, [the w o r k e r 4 could be s t a r t e d t o work a t s u n r i s e and k e p t going t i l l s u n s e t , b a r r i n g p e r i o d s f o r r e s t and refreshment. They could b e k e p t working s i x days a week. And under t h e p e n a l t y of l o s s of a l l employment, t y could be k e p t going almost throughout the year. & But t h i s was n o t t h e only advantage of t h e c e n t r a l workshop. The v u l n e r a b i l i t y of t h e p u t t e r - o u t e r ' s m a t e r i a l s and t o o l s i n t h e hands of out-workers w a s by no means a n a b s t r a c t p o s s i b i l i t y . Mantoux e x p l a i n s t h e c o n t e x t i n which t h a t v u l n e r a b i l i t y a r o s e : [ ~ i s ~ u t ebetween s c a p i t a l and labour3 were f r e q u e n t and v i o l e n t b e f o r e machinery and f a c t o r i e s o r even 'manufacture' came i n t o being. A s soon as t h e means of p r o d u c t i o n no l o n g e r belong t o t h e producer, and a c l a s s of men i s formed who buy l a b o u r from a n o t h e r c l a s s , an o p p o s i t i o n of i n t e r e s t s must become manif e s t . The dominant f a c t , which cannot b e too much emphasized, i s t h e d i v o r c e of t h e producer from t h e means of production. The c o n c e n t r a t i o n of l a b o u r i n f a c t o r i e s , and t h e growth of g r e a t i n d u s t r i a l c e n t r e s , l a t e r gave t h i s v i t a l f a c t a l l i t s s o c i a l consequences and a l l i t s h i s t o r i c a l s i g n i f i c a n c e . But t h e f a c t i t s e l f appeared a t an e a r l i e r d a t e , and i t s f i r s t e f f e c t s made themselves f e l t long b e f o r e i t reached m a t u r i t y a s t h e r e s u l t of t h e t e c h n i c a l r e v o l u t i o n . 45 Many groups of a r t i s a n s had formed combinations (an e a r l y kind of t r a d e union) s h o r t l y a f t e r t h e beginning of t h e e i g h t e e n t h century p a r t i a l l y f o r t h e purpose of r e g u l a t i n g t h e r a t e s p a i d t o them. Wool weavers i n t h e southwest had by 1717 formed a combination which was s e v e r e l y denounced i n a r o y a l proclamation d e s c r i b i n g such combinations l a w l e s s c l u b s and s o c i e t i e s which had i l l e g a l l y presumed t o u s e a common s e a l , and t o a c t a s Bodies Corporate, by making and unlawfully cons p i r i n g t o e x e c u t e c e r t a i n By-laws o r Orders, whereby they p r e t e n d t o determine who had a r i g h t t o t h e Trade, what and how many Apprent i c e s and Journeymen each man should keep a t once, t o g e t h e r w i t h t h e p r i c e s of a l l t h e i r manufactures, and t h e m a n g y and m a t e r i a l s of which they should be wrought. This r o y a l d i s a p p r o v a l of what had formerly been t h e l e g i t i m a t e ambitions of t h e g u i l d s d i d n o t d i s c o u r a g e t h e weavers from t e r r i f y i n g t h e c l o t h i e r s by d e s t r o y i n g t h e i r goods, f o r i n 1725, a t t h e c l o t h e r s ' r e q u e s t , a law was enacted p r o h i b i t i n g any combination of t h e weavers f o r t h e g o a l of r a i s i n g wages o r r e g u l a t i n g t h e t r a d e and p r o v i d i n g t h e d e a t h p e n a l t y o r t r a n s p o r t a t i o n f o r t h e d e s t r u c t i o n of goods during a s t r i k e . Never- t h e l e s s , t h e weavers' o r g a n i z a t i o n s d i d n o t d i s a p p e a r , n o t d i d t h e p r a c t i c e of applying p r e s s u r e through t h e d e s t r u c t i o n of p r o p e r t y cease. 47 And t h e weavers w e r e n ' t a l o n e . E a r l i e r i n London i n 1710, t h e framework k n i t t e r s , whose frames belonged t o t h e m a s t e r s , became enraged by t h e m a s t e r s ' use of too many workhouse c h i l d r e n , a p r a c t i c e which reduced both t h e i r employment and wages. When t h e m a s t e r s r e f u s e d t o r e l e n t , t h e k n i t t e r s r e p l i e d by d e s t r o y i n g t h e i r frames. 48 Mantoux s t a t e s t h a t "Such e v e n t s were very f r e q u e n t d u r i n g t h e p e r i o d immediately preceeding t h e I n d u s t r i a l Revolution. ,149 For example, i n 1763 when t h e s i l k m a s t e r s d e c l i n e d t o pay what t h e s i l k weavers f e l t t o b e a f a i r r a t e , two thousand of them went o u t on s t r i k e a f t e r d e s t r o y i n g a l l m a t e r i a l s and t o o l s . 50 Given t h e s e c o n d i t i o n s , i t i s n o t s u r p r i s i n g t h a t merchant manufacturers would begin t o s e e a c e r t a i n measure of s e c u r i t y i n a workshop t h a t g a t h e r e d t h e i r t o o l s , m a t e r i a l s , and workers w i t h i n t h e i r reach. Although t h i s s e c u r i t y was by no means a g u a r a n t e e of peace ( a s would soon be l e a r n e d ) i t d i d r e p r e s e n t a s u b s t a n t i a l r e d u c t i o n of v u l n e r a b i l i t y . The c e n t r a l workshop a l s o provided p r o t e c t i o n t o t o o l s from a d i f f e r e n t managerial p o i n t of view. A t a time when competition was r a t h e r c u t t h r o a t t o market cheap v e r s i o n s of expensive hand made items such a s luxury c l o t h i n g , any e n t r e p r e n e u r who came up w i t h a new modifi c a t i o n i n h i s technique of p r o d u c t i o n was i n danger of being undermined by having i t s t o l e n by a competitor. t o maintain. P a t e n t s were n o t o r i o u s l y d i f f i c u l t I n t h e s e circumstances, some merchant manufactures b u i l t workshops p u r e l y t o s e r v e a s a s a f e r e c e p t a b l e f o r a modified p i e c e of equipment i n o r d e r t o keep an advantage i n t h e market. The s t o r y of Samuel Fellows (1687-1765), "who pioneered t h e con- 51 c e n t r a t i o n of p r o d u c t i o n i n t h e t e x t i l e t r a d e s i n ( ~ o t t i n g h a m ) " , i s a case i n p o i n t . H e is s a i d t o have gone t o Nottingham i n about 1706 from London, where he w a s born, t o avoid t h e r e s t r i c t i o n s on t h e excessive u s e of pauper a p p r e n t i c e s t h a t t h e framework k n i t t e r s were i n s i s t i n g upon and which l e d t o t h e p r e v i o u s l y mentioned d e s t r u c t i o n of 2000 frames i n 1710. I n Nottingham he took advantage of h i s d i s t a n c e from t h e London Company of Framework K n i t t e r s by s e t t i n g up a workshop employi n g l a r g e numbers of c h i l d pauper a p p r e n t i c e s a t a low r a t e . o u t t o be v e r y p r o f i t a b l e and h i s b u s i n e s s grew. This turned Around 1730 he began t o s p e c i a l i z e i n s i l k h o s i e r y and o t h e r f a s h i o n i t e m s which required t h e a l t e r a t i o n of t h e meshes on t h e frames. Fellows bought some of t h e s e s p e c i a l l y a l t e r e d frames and b u i l t "a l a r g e f a c t o r y t ' i n which t o conceal them. "The i d e a was taken up by s u c c e s s i v e h o s i e r s who sponsored i n n o v a t i o n s o t h a t , by t h e time Arkwright cwho i s u s u a l l y thought of a s t h e f a t h e r of t h e factory] came t o Nottingham t h e f a c t o r y could be rec- ognized a s a l o c a t i o n of production commonly used by innovators. ,152 These ' f a c t o r i e s ' were n o t t h e f a c t o r y t h a t we t h i n k o f , i . e . , with rows of i n t e r c o n n e c t e d power d r i v e n machinery; t h e new machines involved were n o t h i n g more than minor a l t e r a t i o n s and modifications of t h e s t o c k i n g frame f i r s t developed i n 1598. The " f a c t o r i e s " were prot- e c t i v e armor f o r t h e s e v a l u a b l e p r o p e r t i e s . They were sometimes b u i l t with only s k y l i g h t s t o keep out prying eyes. 53 But even t h i s did not d e f e a t t h e more determined u s u r p e r s who,by going t o t h e l e n g t h of boring h o l e s i n t h e w a l l s t o g e t a look, were known t o have d r i v e n a t l e a s t one i n v e n t o r (Samuel Crompton who developed t h e s e l f - a c t i n g mule f o r spinning) t o make h i s s e c r e t p u b l i c . 54 Embezzlement w a s a n o t h e r problem w i t h t h e putting-out system f o r masters. Domestic workers who r e c e i v e d raw m a t e r i a l s from t h e m a s t e r s would keep a l i t t l e and s e l l i t on t h e black market when they f e l t t h a t they were n o t given proper compensation f o r t h e i r l a b o r s o r when they were i n p e r i o d s of poverty. They dampened t h e y a r n w i t h g r e a s e o r b u t t e r t o g i v e i t f a l s e weight, o r s t r e t c h e d t h e c l o t h t o make i t look b i g g e r . itude: They d i d n o t t h i n k t h i s involved any moral turp- on t h e c o n t r a r y , i t w a s regarded a s q u i t e j u s t i f i e d by t h e i r e x p l o i t a t i o n a t t h e hands of t h e masters. I n f a c t , some of t h e m a s t e r s were former outworkers who had accumulated enough c a p i t a l i n t h i s way t o s e t themselves up a s manufacturers. II ...t h e worker's And according t o P r o f . Landes, p r e d i l e c t i o n f o r embezzlement, sharpened i n d e p r e s s i o n by t h e d e s i r e t o compensate f o r i n c r e a s e d abatements and l a c k of work, w a s nowise d u l l e d i n p r o s p e r i t y ; on t h e c o n t r a r y , t h e reward f o r t h e f t w a s g r e a t e r . 1155 The magnitude of t h e embezzlement problem i s i n d i c a t e d by t h e h i s t o r y of l e g i s l a t i o n enacted t o d e a l w i t h i t . Since a t l e a s t t h e f i r s t of t h e e i g h t e e n t h c e n t u r y , Parliament w a s p r e s s e d by master manu f a c t u r e r s t o p a s s i n c r e a s i n g l y s t r i c t laws a g a i n s t embezzlement. The f i r s t v i c t o r y came i n 1703, a t t h e r e q u e s t of t h e Lanchashire c o t t o n t r a d e r s , i n t h e form of a law which upgraded t h e c e n t u r y o l d punishment f o r embezzling ( s t o c k s o r whipping) by s p e c i f y i n g a f i n e f o r double t h e damages, w i t h whipping and 14 days of imprisoned hard l a b o r f o r d e f a u l t . This law t r e a t e d t h e embezzler a s a person who had breached a c o n t r a c t . But 1749 s a w t h e enactment of a more p u n i t i v e law which t r e a t e d t h e o f f e n d e r as a c r i m i n a l by d i s p e n s i n g w i t h t h e f i n e and imposing an immediate 14 day p r i s o n sentence. These a c t s , though i n s t i g a t e d by p r e s s u r e from t h e t e x t i l e m a s t e r s , a p p l i e d t o domestic i n d u s t r y gene r a l l y , i n c l u d i n g i r o n , l e a t h e r , f u r , f l a x and h a t manufacturers a s well a s others. Even t h i s l a s t a c t did n o t have t h e r e s u l t t h e employers would have l i k e d f o r , according t o P o l l a r d , "The problem, s i g n i f i c a n t l y , appears t o have assumed major p r o p o r t i o n s o n l y i n t h e t h i r d q u a r t e r of t h e c e n t u r y though t h e [domestic) system i t s e l f w a s c e n t u r i e s old. tr56 The m a s t e r s i n many a r e a s found i t n e c e s s a r y t o form combinations f o r t h e purpose of p r o s e c u t i n g t h e embezzlers. I n 1764 t h e worsted m a s t e r s formed such a committee which appointed people t o roam about g a t h e r i n g i n f o r m a t i o n u s e f u l i n proceeding w i t h p r o s e c u t i o n s . This plan f e l l a p a r t , p o s s i b l y because t h e r e were many m a s t e r s involved i n buying cheap wool from t h e embezzlers. The Manchester c o t t o n s p i n n i n g masters j o i n e d t o g e t h e r t o combat embezzlement i n 1766. Rewards were o f f e r e d t o informers i n 1772 by "an i n f l u e n t i a l committee of manufacturers and c r o f t e r s . " Again i n 1773 t h e worsted yarn m a s t e r s appointed i n s p e c t o r s . 57 Four y e a r s l a t e r under English law. came t h e Worsted Act which w a s q u i t e extreme Conviction could be secured on mere s u s p i c i o n supp- o r t e d only by t h e o a t h of an employer, i n s p e c t o r , o r " c r e d i b l e witness." Employers and c o n s t a b l e s had s p e c i a l r i g h t s of s e a r c h which allowed them t o ' i n s p e c t t h e house of anyone thought t o have embezzled. Furthermore, , 76 a worker who had n o t r e t u r n e d h i s m a t e r i a l s w i t h i n e i g h t days was considered t o have embezzled them. It would seem t h a t t h i s law went s o f a r a s t o v i o l a t e t h e premise of t h e E n g l i s h l e g a l system t h a t an accused was deemed t o b e innocent u n t i l proven otherwise. In this c a s e , anyone suspected of embezzlement would b e a r r e s t e d and presumed g u i l t y u n l e s s he could prove h i s innocence. 58 The s e v e r i t y of t h e a c t i n d i c a t e s t h e e x t e n t t o which t h e problem was s e e n a s c r i t i c a l . The g a t h e r i n g of workers onto t h e i r own p r o p e r t y was e x p l i c i t l y viewed by some master manufacturers a s a way t o p r e v e n t t h e f t of t h e i r materials. According t o testimony given i n 1802 b e f o r e t h e p a r l i a m e n t a r y committee on t h e Woollen C l o t h i e r s P e t i t i o n , "The p r i n c i p a l motive of t h e C l o t h i e r s who have weaving a t home i s t o guard themselves from t h o s e Embezzlements which t a k e p l a c e t o an enormous e x t e n t i n t h e Houses of t h e Weavers. 1159 Discipline The problems f o r t h e new breed of e n t r e p r e n e u r s of c o n t r o l of supply and p r o t e c t i o n of t o o l s and m a t e r i a l s were r e l a t e d t o t h e e x t e n s i o n and maintenance of d i s c i p l i n e among workers. Obviously i t was e a s i e r t o e n f o r c e such d i s c i p l i n e among workers who were w i t h i n r e a c h than i t was among workers s c a t t e r e d about t h e c o u n t r y s i d e . So t h e c e n t r a l i z e d work- shop allowed i n a g e n e r a l s e n s e t h e e s t a b l i s h m e n t of a d i s c i p l i n e which sought t o put an end t o t h e abuse of t o o l s and m a t e r i a l s and t o e s t a b l i s h t h e s u b o r d i n a t i o n of work h a b i t s t o t h e n e c e s s i t y of p r e d i c t a b l e and r e l i a b l e supply of p r o d u c t . It was w i t h t h i s i n mind t h a t Gras wrote,"[~he c e n t r a l workship] was p u r e l y f o r purposes of d i s c i p l i n e , s o t h a t t h e ' workers could be e f f e c t i v e l y c o n t r o l l e d under t h e s u p e r v i s i o n of foremen. lt60 and t h a t , "The c e n t r a l workshop i n t h e modern p e r i o d d i d f o r d i s c i p l i n e what s l a v e r y had accomplished i n a n c i e n t times. ,161 But i n a more p a r t i c u l a r s e n s e , t h e c e n t r a l workshop c r e a t e d an e n t i r e l y new s e t of d i s c i p l i n e problems which were based i n t h e f a c t t h a t t h e o r g a n i z a t i o n of work i n t o a c e n t r a l l o c a t i o n was i n d i r e c t o p p o s i t i o n t o t h e l i f e and c u l t u r e of t h e workers who were employed i n i t . an experience. This w a s t h e f i r s t g e n e r a t i o n t o be s u b j e c t e d t o such There w a s every reason f o r them t o n o t a u t o m a t i c a l l y a c c e p t t h e supposed n e c e s s i t y of a new r i g i d and a r b i t r a r y r e l a t i o n t o work. The rhythm of work p a t t e r n s b e f o r e t h e I n d u s t i a l Revolution was not regular. nor y e a r . Labour w a s c o n s t a n t throughout n e i t h e r t h e day, week, The domestic worker had a g r e a t v a r i e t y of t a s k s surrounding t h e p e r f o r m n c e of h i s o r h e r occupation. a farming weaver from 1782-3, E x t r a c t s from t h e d i a r y of quoted by E. P. Thompson, shows how they varied. On r a i n y day he might weave 8% o r 9 y a r d s ; on October 1 4 t h he c a r r i e d h i s f i n i s h e d p i e c e , and s o wove o n l y 4 314 y a r d s ; on t h e 23rd h e "worked. out" t i l l 3 o ' c l o c k , wove two y a r d s b e f o r e sun s e t , 11 c l o t t e d (mended) my c o a t i n t h e evening". On December 24th "wove 2 y a r d s b e f o r e 11 o ' c l o c k . I was l a y i n g up t h e c o a l heap, sweeping t h e roof and w a l l s of t h e k i t c h e n and l a y i n g t h e muck midden Apart from (midden?) t i l l 1 0 o ' c l o c k a t night". h a r v e s t i n g and t h r e s h i n g , churning, d i t c h i n g and gardening, we have t h e s e e n t r i e s : January 18, 1783: "I was employed i n p r e p a r i n g Tops of t h r e e P l a i n Trees home which grew i n t h e Lane and w a s t h a t day c u t down & s o l d t o john Blagbrough. " . January 21st: "Wove 2 314 y a r d s t h e Cow having calved s h e r e q u i r e d much attendance". (On t h e n e x t day he walked t o H a l i f a x t o buy a medicine f o r t h e cow.) On January 25th h e wove 2 y a r d s , walked t o a nearby v i l l a g e , and d i d "sundry jobbs about t h e l a t h e and i n t h e yard & wrote a l e t t e r i n t h e evening". Other occupations i n c l u d e jobbing w i t h a h o r s e and c a r t , p i c k i n g c h e r r i e s , working on a m i l l 62 dam, a t t e n d i n g a B a p t i s t a s s o c i a t i o n and a p u b l i c hanging. For a domestic worker, t h e d a i l y t a s k s depended i n p a r t on t h e time of t h e y e a r . Nearly everyone p u t down t h e i r r e g u l a r work d u r i n g h a r v e s t time and f o r t h e o t h e r annual chores i n a l i f e t h a t i s c l o s e l y r e l a t e d t o t h e land. I n a d d i t i o n , t h e hours of work expanded and cont r a c t e d w i t h t h e l e n g t h of t h e day s o t h a t l a b o r was l o n g e r i n t h e summer. The work c y c l e of t h e y e a r was a l s o broken up by a number of t r a d i t i o n a l h o l i d a y s and f a i r s as w e l l a s f u n e r a l s which were cause f o r g r e a t and long wakes. The work week had a p a t t e r n of i t s own w i t h i n t h e l a r g e r p a t t e r n of t h e y e a r . There were n o t many t r a d e s which d i d n o t honor S a i n t Monday a s a day of r e s t o r a day i n which t o t a k e c a r e of p e r s o n a l business. Work was slow on Tuesday and g r a d u a l l y b u i l t up t o a f e v e r p i t c h on Friday and Saturday i n o r d e r t o g e t t h e week's work f i n i s h e d : "On Monday o r Tuesday, according t o t r a d i t i o n , t h e hand-loom went t o t h e slow chant of Plen-ty of ,Time, Plen-ty of Time: A day t ' l a t , A day t ' l a t . 1163 Here i s one r a t h e r i r o n i c view of t h i s from 1639: You know t h a t Munday t o Sundayes b r o t h e r ; Tuesday i s such a n o t h e r ; Wednesday you must go t o Church and pray; Thursday i s h a l f - h o l i d a y ; On Friday i t i s t o o l a t e t o begin t o s p i n : The Saturday i s h a l f -holiday agen. 64 on Thursday and F r i d a y , And a more i r a t e view from 1681: When t h e framework k n i t t e r s o r makers of s i l k s t o c k i n g s had a g r e a t p r i c e f o r t h e i r work, they have been observed seldom t o work on Mondays and Tuesdays b u t t o spend most of t h e i r time a t t h e ale-house o r nine-pins The Weavers, ' t i s common with them t o be drunk on Monday, have t h e i r head-ache on Tuesday, and t h e i r t o o l s o u t of o r d e r on Wednesday. A s f o r t h e shoemakers, t h e y ' l l r a t h e r be hanged than n o t remember S t . C r i s p i n on Monday and i t commonly h o l d s a s long a s they have a penny of money o r pennyworth of c r e d i t . 65 ... ... T h i s kind of i r r e g u l a r i t y of working h a b i t s , t h e " a l t e r n a t e b o u t s of i n t e n s e l a b o u r and i d l e n e s s , " proved e a r l y owners of c e n t r a l i z e d workplaces. t o be i n t o l e r a b l e t o t h e These men almost i n v a r i a b l y found i t n e c e s s a r y t o i n i t i a t e an a t t a c k on t h o s e h a b i t s . The a t t a c k w a s , of course, v a s t l y i n t e n s i f i e d w i t h t h e use of power d r i v e n machine factories. But t h i s i s n o t t o say t h a t t h e s e f a c t o r i e s caused t h e a s s a u l t on work h a b i t s and t h e accompanying a s s a u l t on popular c u l t u r e . The power f a c t o r i e s of modern i n d u s t r y presuppose t h e e s t a b l i s h m e n t of r e g u l a r i t y i n a t t e n d a n c e t o t h e t a s k and t h e machine. d i s c i p l i n e i n t e n s i f i e d w i t h them. Consequently, Nevertheless, t h e c a p i t a l i s t manag- e r i a l requirement f o r d i s c i p l i n e d r e g u l a r i t y predated t h e moment i n which machinery presupposed i t . This can be q u i t e c l e a r l y s e e n i n t h e e f f o r t s of e a r l y l a r g e workshop m a s t e r s , and i n t h e g e n e r a l r e l i g i o u s and moral d i n a g a i n s t t h e supposed i d l e n e s s and s l o t h f u l n e s s of t h e 11 lower c l a s s e s , " a d i n which had p r e v i o u s l y e x i s t e d b u t h e i g h t e n e d d r a m a t i c a l l y i n t h e y e a r s l e a d i n g up t o and following t h e end of t h e e i g h t e e n t h century. Perhaps t h e e a r l i e s t example of such e f f o r t s i s t o b e found i n t h e e x t r a o r d i n a r y Law Book of S i r Ambrose Crowley. Crowley s t a r t e d out a s an o r d i n a r y working blacksmith and became one of t h e most s u c c e s s f u l e n t e p r e n e u r s of h i s time (he was worth 200,000 pounds when he d i e d ) 6 7 a s w e l l a s a k n i g h t and member of Parliament. By t h e end of t h e 1 6 t h c e n t u r y h e w a s t h e master of a huge ironworks i n t h e North of England which c o n s i s t e d p a r t l y of r o l l i n g , p l a t i n g and s l i t t i n g m i l l s t o f o r g e p i g i r o n and f u r n a c e s f o r s t e e l , and p a r t l y of many s m a l l hand work shops f o r making n a i l s (which w a s t h e foundation of t h e b u s i n e s s ) and o t h e r i r o n p r o d u c t s such a s t o o l s of a l l s o r t s , f r y i n g pans, c h a i n , . anchors, hinges, b a r r e l hoops, e t c . 68 A l l of t h i s Crowley managed by m a i l from London which was t h e h e a r t of h i s r e t a i l t r a d e . I n o r d e r t o govern h i s r e c a l c i t r a n t workforce, Crowley e s t a b l i s h e d a complete c o n s t i t u t i o n a l code of conduct and procedures which s e t f o r t h i n minute d e t a i l t h e d u t i e s , r e s p o n s i b i l i t i e s , and p e n a l t i e s f o r misconduct f o r every person from t h e p r i n c i p a l o f f i c e r s t o t h e manu a l laborers. H i s g o a l was t h a t every moment of h i s employees' l i v e s should b e o r i e n t e d towards making h i s e n t e r p r i s e a p r o f i t a b l e one. 69 Excerpts from some of t h e preambles of h i s more than one hundred laws r e v e a l h i s s e n s e of o u t r a g e a t t h e working h a b i t s of h i s employees. From Law 16: Whereas I have had g r e a t and grievous complaints of my workmen l o s e i n g much t i m e f o r want of r e g u l a r method and c e r t a i n t i m e of reckoning and l e g a l l demanding of t h e same, and considering t h a t t h e workmen's time i s t h e i r l i v e l i h o o d and t h a t they ought i n j u s t i c e t o b e s p e e d i l y and c h e e f u l l y d i s p a t c h t . . 71 ... . From Law 40: I have by sundry people working by t h e day w i t h t h e connivence of t h e c l e r k s been h o r r i b l y cheated and p a i d f o r much more time than i n good conscience I ought and such h a t h been t h e baseness & t r e a c h e r y of sundry c l e r k s t h a t they have concealed t h e s l o a t h & n e g l i g e n c e of t h o s e p a i d by t h e day.. . 7 2 70 From Law 103 Whereas i t h a t h been found by sundry I have imployed by t h e day have made no conscience i n doing a d a y ' s work f o r a d a y ' s wages, nor have n o t had a due regard i n doing t h e i r d u t y by l a b o u r i n g t o do t h e i r utmost i n t h e l a w f u l 1 propagating my On t h e i n t e r e s t and answer t h e end of t h e i r being p a i d o t h e r hand, some have due r e g a r d f o r j u s t i c e and w i l l p u t f o r t h themselves t o answer t h e i r agreement and t h e t r u s t imposed i n them and w i 1 exceed t h e i r hours r a t h e r than t h e service shall suffer. 7 ... 4 Some have pretended a s o r t of r i g h t t o l o y t e r , t h i n k i n g by t h e i r r e a d i n e s s and a b i l i t y t o do s u f f i c i e n t i n l e s s time t h a n o t h e r s . Others have been s o f o o l i s h t o t h i n k b a r e a t t e n d a n c e w i t h o u t being imployed i n b u s i n e s s i s s u f f i c i e n t Other s o impudent a s t o g l o r y i n t l f ~ i v r i l l a n y and upbrade o t h e r s f o r t h e i r d i l i g e n c e ... ... The d e t a i l s of Crowley's c o n s t i t u t i o n o r managerial scheme, though f a s c i n a t i n g , a r e t o o e l a b o r a t e t o g e t i n t o ( t h e Law Book i s over 100,000 words). 75 However, i t i s a p p r o p r i a t e h e r e t o e x p l a i n some of t h e p o i n t s r e l a t i n g t o time d i s c i p l i n e . Crowley appointed o f f i c i a l s , c a l l e d t h e Monitor a t one m i l l and t h e Warden of t h e M i l l a t a n o t h e r , t o be timekeepers. T h e i r d u t i e s included keeping " t i m e papers" f o r each employee p a i d by t h e day i n which they were t o n o t e t h e moment of a r r i v a l and departure. But they were t o s u b t r a c t time f o r "being a t t a v e r n s , a l e - houses, c o f f e e houses, b r e a k f a s t , d i n n e r , playing, s l e e p i n g , smoaking, s i n g i n g , r e a d i n g of news h i s t o r y , q u a r e l l i n g , c o n t e n t i o n , d i s p u t e s o r anything f o r e i g n t o my b u s i n e s s , any way l ~ ~ t e r i n ~The . " Monitor ~ ~ and Warden of t h e M i l l were t o make random s p o t checks i n t h e o f f i c e s a t l e a s t twice a day i n o r d e r t o d i s c o v e r who might be s h i r k i n g t h e i r ' appointed t a s k s s o t h a t i t could be recorded i n c a s e any c l e r k t r i e d t o c l a i m time h e had n o t been working. They had t o r i n g b e l l s announc- i n g t h e s t a r t and f i n i s h of t h e working day and a t meal times. 7 7 Crowley a l s o c a r r i e d one s t e p f u r t h e r h i s n o t i o n of time i n h i s employment by r e q u i r i n g h i s time keepers t o e n s u r e t h a t "no person s h a l l have any time allowed them f o r being i n company, i n d r i n k i n g w i t h any person, although a t t h a t t i m e they a r e doing my business" and t h a t "no person s h a l l have anytime allowed them f o r smoaking although they a r e i n my b u s i n e s s a t t h e same time.1178 (emphasis mine) Once a week t h e time- keeper had t o p o s t h i s r e c o r d w i t h a d e p o s i t i o n s t a t i n g t h a t , " t h i s account of t i m e i s done without favour o r a f f e c t i o n , i l l - w i l l o r h a t r e d , & do r e a l l y b e l i e v e t h e persons above mentioned have worked i n t h e s e r v i c e of John Crowley Esq [the son] t h e hours above charged. t i 7 9 Crowley a l s o p l a c e d himself f i r m l y a t t h e head of a long t r a d i t i o n of employers who became f i x a t e d on c o n t r o l of t h e a c t u a l c l o c k used f o r r e g u l a t i n g t h e d a i l y movements of employees. The law d e f i n i n g t h e Monitor's d u t i e s s a y s : And whereas I have been informed t h a t sundry c l e r k s have been s o u n j e s t a s t o reckon by c l o c k s going t h e f a s t e s t and t h e b e l l r i n g i n g b e f o r e t h e hour f o r t h e i r going from b u s i n e s s , and c l o c k s going too slow and t h e b e l l r i n g i n g a f t e r t h e hour f o r t h e i r coming t o b u s i n e s s , and t h o s e two b l a c k t r a i t o r s Fowell and S k e l l e r n e have knowingly allowed t h e s a m e ; i t i s t h e r e f o r e ordered t h a t no person upon t h e account d o t h reckon by any o t h e r c l o c k , b e l l , watch o r d y a l l b u t t h e M o n i t o r ' s which clock i s never mine-t o b e a l t e r e d b u t by t h e c l ~ c k k e e p e r . ~(Emphasis ~ Crowley set up a system of rewarding informers who r e p o r t e d when someone w a s n o t performing according t o t h e laws governi n g them. And t h e warden was t o g u a r a n t e e t h a t t h e c l o c k w a s "so locked up t h a t i t may n o t be i n t h e power of any person t o a l t e r t h e same."82 More t h a n a century l a t e r , f a c t o r y masters were s t i l l concerned t o have t h e l a s t (and only) say on c l o c k s , as t h i s worker t e s t i f i e s : I have worked a t M r . B r a i d ' s m i l l . There we worked a s long as we could s e e i n summer time, and I could n o t s a y a t what hour i t w a s t h a t w e stopped. There was nobody b u t t h e m a s t e r and t h e m a s t e r ' s son who had a watch, and w e d i d n o t know t h e time. There w a s one man who had a w a t c h . . . i t was taken from him and given i n t o t h e m a s t e r ' s custody because he had t o l d t h e men t h e t i m e of day ... And a t a n o t h e r m i l l , d e s p i t e t h e b a t t l e f o r r e g u l a r i t y which h a s o f t e n been spoken of as a simple requirement of machinery: ... i n r e a l i t y t h e r e were no r e g u l a r hours: m a s t e r s and managers d i d w i t h u s as they l i k e d . The c l o c k s a t t h e f a c t o r i e s were o f t e n p u t forward i n t h e morni n g and back a t n i g h t , and i n s t e a d of being i n s t r u m e n t s f o r t h e measurement of time, they were used a s c l o a k s f o r c h e a t e r y and oppression. Though t h i s was known amongst t h e hands, a l l were a f r a i d t o speak, and a workman t h e n w a s a f r a i d t o c a r r y a watch, a s i t w a s no uncommon e v e n t t o d i s m i s s any one who presumed t o know too much about t h e s c i e n c e of horology. 83 Crowley, although he c o n s t a n t l y r a i l e d a g a i n s t t h e v i l l a i n y and t r e a c h e r y of h i s employees, must have been f a i r l y s u c c e s s f u l i n imposing h i s d i s c i p l i n e , f o r h i s f i r m f l o u r i s h e d . But s e v e r a l g e n e r a t i o n s l a t e r i n t h e l a t t e r h a l f of t h e e i g h t e e n t h c e n t u r y h i s e n t r e p r e n e u r i a l s u c c e s s o r s s t i l l confronted t h e same problem. The complaint of Edward Cave, owner of a hand c o t t o n s p i n n i n g workshop i n t h e e a r l y 1 7 4 0 1 s , i s t y p i c a l : "I have n o t h a l f my people come t o work today, and have no g r e a t f a s c i n a t i o n i n t h e p r o s p e c t I have t o p u t myself i n t h e power of such people. 'lg4 Before t h e r i s e of t h e power f a c t o r y , working people, e s p e c i a l l y t h o s e whose t r a d e c a r r i e d a measure of p r i d e i n independence and c r a f t , a l r e a d y r e s e n t e d t h e cons t r a i n t s of t h e c e n t r a l workshops. A journeyman weaver d e c l a r e d a s l a t e a s 1806 t h a t he would n o t go i n t o a hand loom shop because of h i s repugnance t o "being confined t o go e x a c t l y a t such an hour and minute..." and he t e s t i f i e d b e f o r e t h e Committee on t h e Woollen Trade that: A t e n d e r man when h e had h i s work a t home could do i t a s h i s l e i s u r e : t h e r e you must come a t t h e time: t h e b e l l r i n g s a t h a l f p a s t f i v e , and then a g a i n a t s i x , then t e n minutes was allowed f o r t h e door t o b e open; i f e l e v e n e x p i r e d , i t w a s s h u t a g a i n s t any person e i t h e r man, woman, o r c h i l d ; t h e r e ou must s t a n d out of door o r r e t u r n home t i l l e i g h t . 8f This k i n d of r i g i d i t y meant i n a very r e a l s e n s e t h a t t h e working person, t h e a r t i s a n who a c t u a l l y made t h e p r o d u c t , w a s no l o n g e r t h e master of h i s own time and was reduced t o t h e s t a t u s of a s e r v a n t . Regardless of t h e f a c t t h a t t h e s e a r t i s a n s had n o t i n t h e immediate p a s t been completely independent (being i n a kind of employer-employee r e l a t i o n s h i p ) t h i s new r i g i d i t y was f e l t t o be a d e g r a d a t i o n of t h e i r status. C e n t r a l workshops were a l s o f e l t t o be an e v i l because they t o r e a p a r t t h e family. Thompson d e s c r i b e s how a domestic weaving family worked: Weaving had o f f e r e d employment t o t h e whole f a m i l y , even when s p i n n i n g was withdrawn from t h e home. The young c h i l d r e n winding bobbins, o l d e r c h i l d r e n watchi n g t h e f a u l t s , p i c k i n g over t h e c l o t h , o r h e l p i n g t o throw t h e s h u t t l e i n t h e broad loom; a d o l e s c e n t s working a second o r t h i r d loom; the wife t a k i n g a t u r n a t weavi n g i n and among h e r domestic employments. The family w a s t o g e t h e r , and however poor meals were, a t l e a s t they could s i t down a t chosen t i m e s . A whole p a t t e r n of family and community l i f e had grown up around t h e loom-sho s ; work d i d n o t prevent c o n v e r s a t i o n o r singing. i 6 But when s p i n n i n g was g a t h e r e d i n t o one p l a c e , and weaving i n t o a n o t h e r , t h e women and c h i l d r e n went o f f t o t h e f i r s t and t h e men t o t h e second. This w a s n o t h i n g less than a f r o n t a l a s s a u l t on working c l a s s c u l t u r e . For t h i s a s s a u l t t o be s u c c e s s f u l i t had t o be g e n e r a l i z e d . i t was. And The o b s e s s i o n w i t h d i s c i p l i n e w a s n o t confined t o t h e i n t e r i o r of work p l a c e s . Rather i t became expanded i n t h e l a t t e r h a l f of t h e e i g h t e e n t h c e n t u r y , and e s p e c i a l l y around t h e t u r n of t h e c e n t u r y , t o inc1ude.a widespread r e l i g i o u s a t t a c k on t h e " c h a r a c t e r of t h e lower o r d e r s " , a g e n e r a l moral o u t r a g e a g a i n s t working c l a s s l e i s u r e and Il disoluteness", and t h e deployment of e d u c a t i o n as a weapon i n t h e b a t t l e against it. What a l l t h i s amounted t o w a s a n a t t e m p t , n o t a l - ways conscious b u t sometimes s o , t o transform t h e c u l t u r e of working people s o t h a t they would be r e s p o n s i v e t o t h e i n c e n t i v e s w i t h which an i n d u s t r i a l o r i n d u s t r i a l i z i n g c a p i t a l i s t s o c i e t y hoped t o m o t i v a t e t h e e f f o r t s of human l a b o r . I n p a r t i c u l a r , a r e c o n s t r u c t i o n of "res- p e c t a b i l i t y " w a s mounted, f o r without a d e s i r e t o be " r e s p e c t a b l e " , workers would n o t i n t e r n a l i z e t h e n e c e s s i t y of obeying d i s c i p l i n e and a c c e p t i n g t h e i r employer's p r e c e p t s about p r o p e r conduct. They might b e f o r c e d i n t o obedience through t h e s e v e r i t y of s a n c t i o n s imposed, b u t t h i s i s q u a l i t a t i v e l y i n f e r i o r , from t h e employer's viewpoint, t o a kind of w i l l i n g compliance. It i s w i t h i n t h i s c o n t e x t t h a t we can i n t e r p r e t t h e a s t o n i s h i n g range of i n f r a c t i o n s f o r which f i n e s were e x t r a c t e d i n t h e e a r l y workshops and f a c t o r i e s . We have t h e r e c o r d of o f f e n s e s f o r which t h e S t r u t t family ( p r e v i o u s l y p a r t n e r s w i t h Arkwright, so-called . f a t h e r of t h e f a c t o r y system) f i n e d t h e workers i n t h e i r c o t t o n spinni n g f a c t o r y i n t h e e a r l y y e a r s of t h e n i n e t e e n t h century. Aside from t h e p r e d i c t a b l e o f f e n s e s of absence without permission, t h e f t o r dest r u c t i o n of company p r o p e r t y , and f a i l u r e t o perform t h e work p r o p e r l y , w e r e a d an i n c r e d i b l e l i s t of a p p a r e n t l y g r a t u i t o u s censures i n c l u d i n g 87 t h e following : Frequently looking through t h e window C a l l i n g through t h e window t o some s o l d i e r s Making n o i s e s i n t h e counting house Riding on each o t h e r ' s back Making a n o i s e when o r d e r e d n o t Dancing i n t h e room Quarreling Telling l i e s Using i l l - l a n g u a g e Fighting Playing Tricks Being saucy Talking It T e r r i f y i n g S. Pearson w i t h h e r ugly face" And t h e S t r u t t s saw f i t t o l e v y f i n e s f o r misconduct o u t s i d e working hours a s w e l l . The o f f e n c e s which r e s u l t e d i n a f i n e i n c l u d e p u t t i n g someone's dog i n a bucket of h o t w a t e r , r e c e i v i n g s t o l e n p o t a t o e s , and rubbing t h e f a c e w i t h blood t o s c a r e people. 88 The name of Richard Arkwright, who was i n h i s time and s t i l l i s regarded a s t h e c r e a t o r p a r e x c e l l e n c e of t h e f a c t o r y system (Ashton says " ~ r k w r i g h t ' s technique, and h i s methods of o r g a n i z i n g l a b o u r , were copied by l i t e r a l l y hundreds of master c o t t o n s p i n n e r s i n England, Scotland, and Wales. "89), is c l o s e l y a s s o c i a t e d w i t h t h e e x t e n s i o n of labor discipline. Mantoux s a y s t h a t , " H i s most o r i g i n a l achievement w a s the d i s c i p l i n e he established i n h i s m i l l s . " And Ure i n h i s a p o t h e o s i s of t h e f a c t o r y system w r i t t e n i n 1835 says of Arkwright, a f t e r d e s c r i b i n g t h e f a i l u r e about 40 y e a r s e a r l i e r than him of an e n t r e p r e n u e r who i n v e n t e d n e a r l y t h e same mechanical improvement t h a t Arkwright later employed t o g r e a t s u c c e s s b u t who "was of a g e n t l e and p a s s i v e s p i r i t " (Lewis Paul), It r e q u i r e d , i n f a c t , a man of Napoleonic nerve and ambition, t o subdue t h e r e f r a c t o r y tempers of workpeople accustomed t o i r r e g u l a r paroxysms of d i l i g e n c e , and t o urge on h i s m u l t i f a r i o u s and i n t r i c a t e cons t r u c t i o n s i n t h e f a c e of p r e j u d i c e , p a s s i o n and envy. Such was Arkwright, who s u f f e r i n g n o t h i n g t o s t a y o r t u r n a s i d e h i s progress, arrived gloriously a t t h e g o a l , and h a s f o r e v e r a f f i x e d h i s name t o a g r e a t e r a i n t h e a n n a l s of mankind, an e r a which h a s l a i d open unbounded p r o s p e c t s of wealth and comfort t o t h e i n d u s t r i o u s , however much they have been o c c a s i o n a l l y clouded by ignorance and f o l l y . One cannot h e l p b u t be embarrassed by such unashamed a d u l a t i o n of an autocrat. Control of t h e Labor P r o c p u t h e Minute D i v i s i o n of Labor The o b s e s s i o n w i t h d i s c i p l i n e , which was s o pronounced j u s t b e f o r e and d u r i n g t h e I n d u s t r i a l Revolution, was i n t e g r a l l y r e l a t e d t o a profound t r a n s f o r m a t i o n o c c u r r i n g a t t h a t t i m e i n t h e l a b o r process. To understand t h e s i g n i f i c a n c e of t h i s t r a n s f o r m a t i o n , c e r t a i n p o i n t s about t h e development of c a p i t a l i s m must be k e p t i n mind. Cap- i t a l i s t s o c i e t y i s c h a r a c t e r i z e d , among o t h e r t h i n g s , by two r e l a t e d b u t q u i t e d i s t i n c t s t r u c t u r e s of c o n t r o l . One i s t h e s t r u c t u r e of c o n t r o l over t h e means of p r o d u c t i o n which l i e s i n t h e development of p r i v a t e p r o p e r t y ownership. The o t h e r i s t h e s t r u c t u r e of c o n t r o l over t h e l a b o r p r o c e s s which i s implemented through, o r allowed by, p r o p r i e t a r y c o n t r o l of t h e means of production. the l a t t e r . The former h i s t o r i c a l l y precedes It o r i g i n a t e d w i t h t h e commoditization of l a n d , l a b o r and c a p i t a l , and w i t h t h e p r i v a t e a p p r o p r i a t i o n of t h e p r o d u c t s of l a b o r by c a p i t a l . I n t h e e a r l y p e r i o d of c a p i t a l i s m , c a p i t a l had only formal c o n t r o l of t h e l a b o r p r o c e s s i t s e l f , which remained e s s e n t i a l l y unchanged. Today, c a p i t a l h a s r e a l c o n t r o l , which i s t o say t h a t t h e l a b o r p r o c e s s h a s been decomposed, re-organized, i n t e r e s t s of c a p i t a l . and r e c o n s t r u c t e d t o conform t o t h e This r e - o r g a n i z a t i o n began i n e a r n e s t during t h e e a r l y p a r t of t h e I n d u s t r i a l Revolution i n t h e form of t h e r e - d i v i s i o n of l a b o r under t h e i n i t i a t i v e s of t h e more s u c c e s s f u l employers. How- e,ver, i t did n o t end w i t h t h e I n d u s t r i a l Revolution, a s s h a l l be seen later. 89 As mentioned above, t h e r e i s a l i n of reasoning which a t t r i b - u t e s t h e comforts of c i v i l i z a t i o n u l t i m a t e l y t o t h e development and c o n s t a n t l y i n c r e a s i n g e x t e n s i o n of t h e a p p l i c a t i o n of t h e d i v i s i o n of l a b o r , and t o t h e t e c h n i c a l advances based upon i t . This e x p l a n a t i o n treats a l l forms of t h e d i v i s i o n of l a b o r as of t h e same type: more s p e c i f i c a l l y i t omits t o r e c o g n i z e t h a t t h e r e w a s a q u a l i t a t i v e break i n t h e form of t h e d i v i s i o n of l a b o r which became predominant i n t h e e a r l i e r p a r t of t h e I n d u s t r i a l Revolution. That q u a l i t a t i v e change must be c h a r a c t e r i z e d a s p a r t of any u s e f u l i n t e r p r e t a t i o n of t h e org a n z a t i o n of work. Simply s t a t e d , t h e d i v i s i o n of l a b o r i n s o c i e t y i s d i f f e r e n t from t h e d i v i s i o n of l a b o r i n s i d e a workshop o r manufactOrY- The d i v i s i o n of f u n c t i o n i n t o b u t c h e r , b a k e r , c a n d l e s t i c k - maker i s n o t t h e same as d i v i s i o n of f u n c t i o n i n t o l e a t h e r - d y e r , leather-cutter, and leather-sewer, f o r example. The f i r s t a l l o w s t h e p o s s i b i l i t y of some form of independence, because t h e worker i s a c r a f t w o r k e r who h a s produced a complete product over which he o r s h e has d i s p o s a l , o r a t l e a s t h a s a t r a d e f o r which t h e r e i s a f a i r l y wide market. The second kind of worker i s a consid- e r a b l y more v u l n e r a b l e p o s i t i o n , because h e o r s h e produces no s a l e a b l e commodity ( o r a t l e a s t n o t one f o r which t h e r e i s a wide market), b u t only performs a p a r t of t h e process of making a product. i n f a c t i s u s e l e s s without some way of co-ordinating t h e complementary l a b o r of o t h e r s . Their labor i t d i r e c t l y with Such a d i v i s i o n of l a b o r r e q u i r e s a co-ordinative f u n c t i o n . But t h i s i s a n a b s t r a c t i o n which may b e misleading. The impression should n o t b e g i v e n t h a t t h e advance i n t h e s o c i a l d i v i s i o n of l a b o r grew of i t s own accord t o such a p o i n t t h a t i t c a l l e d f o r t h t h e e x i s t e n c e of t h e c a p i t a l i s t a s a f i g u r e who could p r o v i d e t h e nece s s a r y i n t e g r a t i v e f u n c t i o n , a s a f i g u r e without whom t h e r e would have been chaos. I n f a c t , the reverse w a s true. It w a s h i s t o r i c a l l y the requirements of c a p i t a l which pushed forward t h e d i v i s i o n of l a b o r . However, t h i s does n o t mean t o s a y t h a t t h e combined producti v i t y of c o l l e c t i v e l a b o r which stems from t h e d i v i s i o n of l a b o r can b e had o n l y under t h e a u s p i c e s of t h e c o n t r o l of c a p i t a l . This product- i v i t y appears t o belong t o t h e c a p i t a l i s t who p r e s e n t l y combines (and h i s t o r i c a l l y combined) workers i n a more extreme d i v i s i o n of l a b o r . 92 A s s u c h , i t goes a long way toward l e g i t i m i z i n g c a p i t a l i s t o r g a n i z a t i o n of t h e economy by v i r t u e of t h e e f f i c i e n c y which appears t o belong t o it. But i t would seem t h a t t h e r e i s i n f a c t no economic reason why t h i s p r o d u c t i v i t y would n o t a r i s e from a d i v i s i o n of l a b o r under t h e c o n t r o l of workers. 93 A b s t r a c t l y , i n t r a d i t i o n a l economics, l a b o r could employ c a p i t a l a s w e l l a s c a p i t a l employs l a b o r . We know t h a t i n a c a p i t a l i s t economy t h i s i s nothing more than an a b s t r a c t i o n . Returning t o t h e aforementioned q u a l i t a t i v e t r a n s f o r m a t i o n of t h e d i v i s i o n of l a b o r , t h e c r a f t d i v i s i o n of l a b o u r ( b u t c h e r , baker, c a n d l e s t i c k maker) w a s d i s t i n g u i s h e d from what can be c a l l e d t h e d e t a i l o r minute d i v i s i o n of l a b o r . 94 It w a s s a i d t h a t t h e former allowed some independence w h i l e t h e l a t t e r r e q u i r e d s u b o r d i n a t i o n t o an o v e r a l l i n t e g r a t i v e f i g u r e , o t h e r w i s e known i n t h i s h i s t o r i c a l i n s t a n c e a s t h e capitalist. This i s n o t s t r i c t l y t r u e . Over a r e l a t i v e l y long p e r i o d of s o c i a l time ( g e n e r a t i o n s ) , c r a f t workers had been s e e i n g t h e i r independence g r a d u a l l y undermined by t h e r i s i n g s t r e n g t h of c a p i t a l i s t enterprise. T h i s corresponds w i t h t h e p e r i o d i n which c a p i t a l was g a i n i n g formal c o n t r o l of t h e l a b o r p r o c e s s , and s e t t h e s t a g e f o r t h e subsequent q u a l i t a t i v e t r a n s f o r m a t i o n i n which c a p i t a l gained r e a l c o n t r o l of t h e l a b o r process. Once t h e formal c o n t r o l of c a p i t a l had a s s e r t e d i t s e l f by c o n v e r t i n g a r t i s a n s i n t o employees under t h e putting-out o r domestic system i n t h e way explained above, i t became a p p a r e n t t h a t i t w a s i n t h e i n t e r e s t of c a p i t a l t o push f a r beyond t h e t r a d i t i o n a l known limits of t h e e x i s t i n g d i v i s i o n of l a b o r . We can s e e t h i s f i r s t i n t h e domestic system i n t h e r e f i n i n g of t h e f u n c t i o n s of v a r i o u s workers s o t h a t t h e e x t e n t of t h e i r c r a f t w a s narrowed o r broken i n t o s m a l l e r p a r t s of t h e o v e r a l l p r o c e s s . was only t h e beginning. This It w a s a f t e r workers were g a t h e r e d i n t o t h e c e n t r a l workshop t h a t we s e e t h e d e c i s i v e s t e p s . I n o r d e r t o keep i t c l e a r l y understood what we a r e t a l k i n g about, we s h a l l r e t u r n t o t h e q u e s t i o n of why a r a d i c a l l y new d i v i s i o n of l a b o r was i n t h e i n t e r e s t of c a p i t a l a f t e r we have explained what t h e new d i v i s i o n of l a b o r looked l i k e . We can t a k e a s o u r example t h e metal-working i n d u s t r y . 95 1n t h e e a r l y p a r t of t h e e i g h t e e n t h c e n t u r y , t h e i n d u s t r y w a s composed of many s p e c i a l t r a d e s , each s e p a r a t e from t h e o t h e r , u s i n g d i f f e r e n t k i n d s of metals and making d i f f e r e n t k i n d s of f i n i s h e d a r t i c l e s . o hey were organized a l o n g t h e l i n e s of t h e domestic i n d u s t r y , b u t a l s o r e t a i n e d f a i r l y s t r o n g and s t r i c t guild-type r e g u l a t i o n . Generally, t h e master a r t i s a n s s o l d t h e i r products t o merchants. But g r a d u a l l y t h e more s u c c e s s f u l became d i r e c t t r a d e r s themselves. They began t o c o l l e c t t h e d i f f e r e n t branches of t h e i n d u s t r y t o g e t h e r i n t o t h e i r own workshops. For example, Joseph Hancock i n 1765 owned s i x workshops i n S h e f f i e l d (one of t h e c e n t e r s of t h e m e t a l i n d u s t r y ) which combined a l l t h e t r a d e s of t h e a r e a . Matthew Boulton ( b e f o r e he j o i n e d w i t h Watt t o form t h e p a r t n e r s h i p t h a t would supply t h e steam engine t o t h e Indust r i a l Revolution) a t t h e Soho Works had an e s t a b l i s h m e n t which made every kind of a r t i c l e produced i n t h e e n t i r e Birmingham r e p e r t o i r e . Concerning t h e s e e v e n t s , Mantoux wrote: This grouping t o g e t h e r of d i f f e r e n t and p r e v i o u s l y s e p a r a t e branches of work was only one of t h e r e s u l t s of t h a t tendency towards c o n c e n t r a t i o n which manif e s t e d i t s e l f i n a l l i n d u s t r i e s a t t h e same time. Another, and probably a more important r e s u l t (cert a i n l y a more f a r - r e a c h i n g one) w a s t h e s u b d i v i s i o n of t e c h n i c a l p r o c e s s e s w i t h i n each branch i n t o an e v e r - i n c r e a s i n g number of fragmentary o p e r a t i o n s , each of which was e n t r u s t e d t o a s p e c i a l workman o r group of workmen. This c l a s s i c a l form of t h e d i v i s i o n of l a b o r showed i t s e l f nowhere e a r l i e r o r more c l e a r l y than i n t h e secondary metal-working i n d u s t r i e s . I t was from one of them t h a t Adam Smith took t h e wellknown example which i s d e s c r i b e d i n t h e f i r s t page of h i s Essay on t h e Nature and Causes of t h e Wealth of Nations.yb Here i s Adam Smith's famous d e s c r i p t i o n : ... i n t h e way i n which t h i s b u s i n e s s i s now c a r r i e d on, n o t o n l y t h e whole work i s a p e c u l i a r t r a d e , b u t i t i s d i v i d e d i n t o a number of branches of which t h e g r e a t e r p a r t a r e l i k e w i s e t r a d e s . One man draws o u t the wire, another s t r a i g h t s it, a t h i r d c u t s it, a f o u r t h p o i n t s i t , a f i f t h g r i n d s i t a t t h e top f o r r e c e i v i n g t h e had; t o make t h e head r e q u i r e s two o r t h r e e d i s t i n c t o p e r a t i o n s ; t o put i t on, i s a p e c u l i a r b u s i n e s s , t o whiten t h e p i n e i s a n o t h e r ; i t is even a t r a d e by i t s e l f t o p u t them i n t o t h e paper; and t h e important b u s i n e s s of making a p i n i s , i n t h i s manner, d i v i d e d i n t o about e i g h t e e n d i s t i n c t o p e r a t i o n s , which, i n some manufactories, a r e a l l performed by d i s t i n c t hands, though i n o t h e r s t h e same man w i l l sometimes p e r f o m two o r t h r e e of them.97 What w e a r e l o o k i n g a t h e r e i s a group of people who a r e c o n s t a n t l y employed i n a s i n g l e o r a few minute o p e r a t i o n s . This i s n o t an example of a c r a f t w o r k e r known a s a pin-maker who makes p i n s . It i s n o t even a s i t u a t i o n i n which a pin-maker i s employed i n a cons e c u t i v e s e r i e s of o p e r a t i o n s which a r e performed many times b e f o r e moving t o t h e n e x t . We a r e looking a t a d e t a i l worker, i . e . someone whose f u n c t i o n is r e s t r i c t e d t o t h e r e p e t i t i o n of a very circumscribed s e t of o p e r a t i o n s which a c q u i r e t h e i r u s e f u l n e s s and meaning o n l y i n t h e c o n t e x t of t h e o v e r a l l p r o d u c t i o n p r o c e s s of which i t i s b u t a small p a r t . This d e s c r i p t i o n of d e t a i l work conforms t o t h e u s u a l conception of f a c t o r y work a s we t h i n k of i t i n t h e p r e s e n t day. So much s o t h a t we even tend a u t o m a t i c a l l y t o t h i n k t h a t t h i s kind of work e x i s t s because t h e t e c h n i c a l b a s i s of f a c t o r y p r o d u c t i o n makes i t necessary. Melvin Kranzberg, f o r example, i n h i s s t u d y of work i n t h e western world speaks about". ..t h e new d i v i s i o n of l a b o r imposed by m a c h i n e s Y t t g 8and s a y s t h a t " t h e i n t r o d u c t i o n of machines brought q u i t e a d i f f e r e n t s i t u a t i o n " from t h e c r a f t g u i l d t y p e of work o r g a n i z a t i o n . 9 9 I t seems t o be an o b j e c t i v e t e c h n i c a l n e c e s s i t y r a t h e r than a s o c i a l p r o j e c t t h a t work , should have t h e c h a r a c t e r t h a t i t began t o t a k e on d u r i n g t h e I n d u s t r i a l Revolution. However, t h e f a c t t h a t t h i s kind of work o r g a n i z a t i o n appeared b e f o r e machine f a c t o r i e s ( o r "modern i n d u s t r y " ) c o n s t i t u t e s a profound a t t a c k on t h i s g e n e r a l l y accepted i d e a . That t h i s i d e a i s s o u n c r i t i c a l l y accepted i s demonstrated by Kranzberg himself who approvingly q u o t e s Adam Smith t o support h i s p o s i t i o n , w i t h o u t n o t i c i n g t h a t Smith a c t u a l l y c o n t r a d i c t s i t . He c i t e s t h e above account of t h e m e t a l t r a d e s a s i l l u s t r a t i v e of t h e new d i v i s i o n of l a b o r brought about by machines, even though t h e account begins a s follows: A workman n o t educated t o t h i s b u s i n e s s (which t h e d i v i s i o n of l a b o r h a s rendered a d i s t i n c t t r a d e ) nor acquainted w i t h t h e u s e of t h e machinery employed i n i t ( t o t h e i n v e n t i o n of which t h e same 100 d i v i s i o n of l a b o r h a s probably g i v e n occasion) (emphasis mine) ... And l a t e r Kranzberg q u o t e s a s e c t i o n from Smith a g a i n which even more c l e a r l y c o n t r a d i c t s h i s own p o s i t i o n : A g r e a t p a r t of t h e machines made use of i n those manufactures i n which l a b o r i s most subdivided were o r i g i n a l l y t h e i n v e n t i o n of common workmen who, being each of them employed i n some very simple o p e r a t i o n , n a t u r a l l y t u r n e d t h e i r thoughts toward f i n d i n g o u t e a s i e r and r e a d i e r methods of performing it.101 W e have s e e n t h a t t h e d e t a i l d i v i s i o n of l a b o r had been establ i s h e d i n t h e metal working t r a d e s a t an e a r l y d a t e ( b e f o r e they were ~ c h a n i z e d . ) There i s a n o t h e r famous example which cannot be n e g l e c t e d , which i s t h a t of Wedgewood t h e p o t t e r . P o l l a r d , a s t u d e n t of management h i s t o r y , w r i t e s t h a t , "Boulton and F o t h e r g i l l a t Soho (metal t r a d e s ) , and Wedgewood a t E t r u r i a , o b t a i n e d v i r t u a l l y a l l t h e i r ...advantages production from a s k i l l f u l use of t h e d i v i s i o n of l a b o r . . . "'02 i s a l i t t l e more s p e c i f i c : in Ashton he w r i t e s t h a t i t was t h e i n t e n s i f i c a t i o n of t h e d i v i s i o n of l a b o r which was Wedgewood's g r e a t success. 103 The p o t t i n g i n d u s t r y up u n t i l t h e time of Wedgewood w a s based on t h e expanded domestic system of o r g a n i z a t i o n . A master p o t t e r worked w i t h one oven, 6 journeymen a t t h e most, and a few boys. According t o Mantoux, t h e d i v i s i o n of l a b o r was as follows: One man shaped p o t s , a n o t h e r made t h e h a n d l e s and p u t them on, w h i l s t t h e o t h e r s d i d t h e d e c o r a t i o n , t h e g l a z i n g and t h e f i r i n g . But t h e y were none of them s p e c i a l i s t s , f o r a good workman had t o know e v e r y t h ' g and t o be a b l e t o t u r n h i s hand t o anyt h i n g . 168 A t t h i s p o i n t t h e p o t t i n g i n d u s t r y w a s n o t c h a r a c t e r i z e d by a d e t a i l d i v i s i o n of l a b o r because, although a worker might perform one p a r t of t h e o v e r a l l p r o c e s s over and over a g a i n f o r a t i m e , h i s knowledge, s k i l l , and f u n c t i o n w a s n o t l i m i t e d t o t h a t p a r t i c u l a r t a s k , but encompassed t h e whole p r o c e s s . The journeymen p o t t e r s were accustomed t o 1I p a s s from one kind of l a b o r t o a n o t h e r , j u s t a s impulse o r convenience prompted. "'05 It w a s Wedgewood's i n t e n t i o n t o change a l l t h a t . J o s i a h Wedgewood, son of a p o t t e r and himself a p o t t e r , was a v e r y ambitious businessman. He had soon s u f f i c i e n t l y expanded h i s b u s i n e s s t o b e a b l e i n 1769, a t t h e age of 39, t o open a new e s t a b l i s h ment c a l l e d E t r u r i a , whose d e s i g n contained a l l h i s i d e a s about how t o organize labor. H i s premise was t h e s t r i c t s e p a r a t i o n of d i f f e r e n t p r o c e s s e s and t h e r i g i d d i v i s i o n of l a b o r . He designed a system i n which each important p r o c e s s i n t h e production of p o t t e r y would be c a r r i e d o u t i n a s e p a r a t e workshop. He r e q u i r e d t h a t h i s workers conform t o t h i s arrangement i n t h a t each one was assigned t o one p a r t i c u l a r t a s k i n one of t h e workshops. Neil McKendrick, a s t u d e n t of Wedgewood's o p e r a t i o n s w r i t e s , H i s workmen were n o t allowed t o wander a t w i l l from one t a s k t o a n o t h e r a s t h e workmen d i d i n t h e pre-Wedgewood p o t t e r i e s . They were t r a i n e d t o one p a r t i c u l a r t a s k and they had t o s t i c k t o i t . 106 Out of Wedgewood's 278 workers i n 1790, only 5 had no a s s i g n e d p o s t . There were a t l e a s t 37 d i f f e r e n t p o s t s , n o t counting t h e c l e r i c a l ones. A worker i n one kind of c l a y was n o t allowed t o work w i t h any o t h e r k i n d , though t h e job might o t h e r w i s e be t h e same. 107 It i s f a i r l y c l e a r t h a t mechanical i n n o v a t i o n s had nothing t o do w i t h Wedgewood's r e s t r u c t u r i n g of t h e l a b o r p r o c e s s , although he d i d i n t r o d u c e t h e u s e of t h e mechanical l a t h e i n t h e p o t t i n g i n d u s t r y . One h i s t o r i a n of t h e p o t t i n g i n d u s t r y wrote t h a t , Up t o t h e y e a r 1845, t h e p o t t i n g i n d u s t r y had remained almost completely u n a f f e c t e d by t h e s c i e n t i f i c and mechanical improvements which had g r e a t l y modified some t r a d e s , and had revo l u t i o n i z e d o t h e r s . The whole range of mechani c a l s c i e n c e w a s almost s o l e l y r e p r e s e n t e d i n t h e manufacture of p o t t i n g by t h e throwers' wheels - i d e n t i c a l i n mechanical p r i n c i p l e , and p r a c t i c a l l y s o i n form, w i t h t h a t used by 108 and t h e t u r n e r s ' l a t h e . t h e a n c i e n t Egyptians - The Hammonds add, "Perhaps t h e most s u r p r i s i n g f a c t about t h e development of t h e P o t t e r i e s w a s t h a t mechanical power played no p a r t i n i t . It109 P o l l a r d agrees. He s a y s , "Wedgewood ...who was helped by no s t a r t l i n g mechanical i n v e n t i o n , imposed a system of ' s p e c i a l i z a t i o n and h i t h e r t o unheard-of d i v i s i o n of l a b o u r ' "110 . I n view of t h i s , we must i n q u i r e why Wedgewood developed a d e t a i l d i v i s i o n of l a b o r i n v o l v i n g t h e comp l e t e s e p a r a t i o n of t a s k s and t h e s t r i c t adherence of workers t o only one. ' Among Wedgewood's many pre-occupations was t h e f e a r t h a t h i s workers would t a k e h i s s e c r e t s t o a n o t h e r employer, e s p e c i a l l y a f o r e i g n one. This was n o t an i d l e t h r e a t . e i g n r i v a l s e s p e c i a l l y was f i e r c e . The competition from for- Indeed, one of h i s own a n c e s t o r s , D r . Thomas Wedgewood, had made a t i d y b u s i n e s s o u t of u s i n g an improve- ment i n g l a z i n g which two p a r t n e r s had s t o l e n from Dutch p o t t e r , whose own p r e c a u t i o n s were s a i d t o b e s o e l a b o r a t e t h a t h e had b u i l t a speaki n g tube a m i l e long from h i s house t o h i s works t o warn of v i s i t o r s . 111 Wedgewood w a s very a c t i v e i n pushing f o r l a w s t o p r e v e n t e m i g r a t i o n , and went t o e x t r a o r d i n a r y l e n g t h s i n s u g g e s t i n g how t h e powers of t h e s t a t e could b e used i n l i m i t i n g t h e freedom of E n g l i s h workers. He proposed rewards f o r o f f i c e r s who apprehended would-be emigrees, rewards f o r i n f o r m e r s , and t h e opening of m a i l belonging t o suspected o f f e n d e r s . He b e l i e v e d however t h a t i t was "much b e t t e r t o p r e v e n t crimes t h a n t o have them t o punish. rt112 Although t h e s e a c t i v i t i e s belonged t o a l a t e r p e r i o d i n h i s l i f e than t h e b u i l d i n g of E t r u r i a , t h i s preoccupation played a r o l e i n t h e design of E t r u r i a . I n a l e t t e r t o h i s p a r t n e r concerning p l a n s f o r t h e new b u i l d i n g s , Wedgewood wrote: ... t h e s e new hands should i f p o s s i b l e be k e p t by themselves 'till we a r e b e t t e r acquainted w i t h them, o t h e r w i s e they may do us a g r e a t d e a l of mischief i f we should be o b l i g e d t o p a r t w i t h them soon. I have had some thoughts of b u i l d i n g s t e p s t o t h e o u t s i d e of some of t h e Chambers f o r t h a t purpose. What do you t h i n k of i t ? We cannot avoid t a k i n g i n S t r a n g e r s and s h a l l be o b l i g e d sometimes t o p a r t w i t h them a g a i n , we should theref o r e p r e v e n t as much a s p o s s i b l e t h e i r t a k i n g any part of the business with them. Every different class should if possible be ke t by themselves, and have no connection with any other. 114 Etruria was in fact built so that the various departments had individual entrances making it necessary to go outside to pass from one to the other. This was certainly unnecessary from the viewpoint of technical efficiency in building design. From the viewpoint of managerial advantage, it made a certain amount of sense to separate parts of the production process into different unconnected rooms with workers assigned to specific rooms. Wedgewood built his pottery and organized the work of his employees on the basis of the "need to know" concept. The work was physically divided up in such a way that they knew nothing more about the whole production process than what they needed to know to do their own small part of it. This may have been one of the first applications in the workplace of a concept that has since become the basis for the organizational structure of all international intelligence operations as well as an important fundament of modern business organization and management. But this does not explain why Wedgewood felt it necessary to further restrict workers to the performance of one task among the several which might take place within each departmentalized workshop. He constantly complained that his "dilatory, drunken, idle, worthless workmen" were not adequately skilled for his purposes. His double, and seemingly contradictory ambition was "to make such Machines of the as cannot err," ' I 4 and "to make Artists.. .of.. .mere men. "'I5 Men It would seem that his problem was one of underskilled workers. Shortly after the opening of Etruria, he wrote to Bentley: ' ... few hands can be got to paint flowers in the style we want them. I may add, nor any other work we do--We must make them. There is no other way. We have stepped forward beyond the other manufacturers and we must be content to train up hands to suit our purpose. Where amongst our Potters could I get a complete Vase-maker? Nay, I could not get a hand through the whole Pottery to make a Table plate without training them up for that purpose and you must be content to train up such painters as.offer to you and not turn them adrift because they cannot immediately form their hands to our new stile, which if we consider what they have been doing all their life we ought not to expect from them. 116 Leaving a s i d e t h e a p p a r e n t i m p r o b a b i l i t y of n o t being a b l e t o f i n d among p o t t e r s one who could make a p l a t e , we could suppose f o r a moment t h a t a d e t a i l d i v i s i o n of l a b o r w a s needed i n o r d e r t h a t t h e workers develop t h e r e q u i s i t e p r o f i c i e n c y . "We a r e p r e p a r i n g some hands This w a s Wedgewood's view: t o work a t red & black ...(ware)...=- s t a n t l y & then w e s h a l l make them good, t h e r e i s no such t h i n g a s making now & then a few of any a r t i c l e t o have them t o l e r a b l e . ~ But t h i s i s n o t y e t t h e whole s t o r y . 1 7 We must t a k e i n t o account Wedgewood's a t t i t u d e towards t h o s e who were a l r e a d y p l a i n l y and without doubt h i g h l y p r o f i c i e n t , t h e famous a r t i s t s of t h e day. Wedgewood' found t h a t t h e r e w a s no p l a c e f o r t h e s e people and t h e i r s k i l l i n h i s p o t t e r y . They c o r r u p t e d t h e o t h e r workers. One had t o be removed because " t h e hours h e chose t o work would, by example, have ruined t e n times b e t t e r men t h a n h i m s e l f . "11' Another, "Tebo" ( T h i b a u l t ? ) , couldn' t be t o l e r - a t e d because, ... h e h a s done u s very c o n s i d e r a b l e mischief f o r o u r Modelers do l e s s by one h a l f than they d i d b e f o r e , charging double p r i c e s f o r t h e i r work, & when t a l k ' d t o about i t , have t h e i r r e p l y ready t h a t i t is cheaper than M r . Tebo's, & i s f i n i s h e d , which h i s work never is. T h i s w i l l be a s e r i o u s a f f a i r f o r m e t o manage, h b r i n g back a g a i n without ~ a g t i n gwith any of them, which I do n o t wish t o do." Eventually Wedgewood ceased t o employ a r t i s t s i n t h e i r own r i g h t , and i n s t e a d bought t h e i r d e s i g n s a t a s a f e d i s t a n c e . What was a t s t a k e h e r e was h i s a b s o l u t e p r e r o g a t i v e t o have t h i n g s run e x a c t l y a s h e wanted them. The independently competent and famous could n o t be made t o submit t o h i s a u t h o r i t y , and i n r e f u s i n g t o do s o caused him more problems w i t h t h e o t h e r workers than he a l r e a d y had. Concern- i n g t h i s m a t t e r , h e wrote, Oh! f o r a dozen good & humble modelers a t E t r u r i a f o r a couple of months. What c r e a t i o n s , r e n o v a t i o n s , & g e n e r a t i o n s should w e make! Well f a i r & softly, we must proceed w i t h o u r own n a t u r a l f o r c e s , f o r I w i l l have no f i n e modelers h e r e , though I seem t o 120 wish f o r them, they would c o r r u p t , & r u i n u s a l l . - - Wedgewood's s o l u t i o n t o t h i s dilema was t o p a i n s t a k i n g l y i n s t r u c t people of l e s s e r s t a t u r e t o every t a s k i n a way which f a c i l i t a t e d t h e i r obedience t o h i s a u t h o r i t y . Here w e can s e e why, through t h e use of d e t a i l d i v i s i o n of l a b o r , t h e r e w a s from Wedgewood's p o i n t of view no c o n t r a d i c t i o n between making " A r t i s t s I1 such Machines of t h e Men ...of...mere men'' and a s cannot E r r . " He d i d n o t of c o u r s e accomplish t h i s w i t h o u t some r e s i s t a n c e from h i s workers. P o t t e r s regarded themsleves a s a r t i s a n s and they were proud of t h i e r s t a t u s . E. P. Thompson n o t e s t h a t "The Book of English Trades l i s t s t h e apothecary, a t t o r n e y , o p t i c i a n and s t a t u t o r y a l o n g s i d e t h e c a r p e n t e r , c u r r i e r , t a i l o r and p o t t e r . "121 They d i d n o t t a k e k i n d l y t o t h e complete submission t h a t Wedgewood demanded and t o t h e decomposition and recombination of t h e i r work t h a t he e s t a b l i s h e d . He had s e t himself t o d e s t r o y t h e i r independence and t h e i r t r a d i t i o n s . He demanded p u n c t u a l i t y , s e t t i n g up perhaps t h e f i r s t e v e r clocking-in system. Fixed h o u r s , c o n s t a n t a t t e n d a n c e a t t h e t a s k , and unyielding c l e a n l i n e s s were a l s o r e q u i r e d . He attempted t o v i o l a t e t h e s a n c t i t y of t h e wakes and f a i r s w i t h t h e i r days of r e s t and e n t e r t a i n m e n t . There ' w a s a s u c c e s s i o n of r e v o l t s a g a i n s t t h i s a s w e l l a s a g a i n s t h i s a t t e m p t s t o reduce wages o r h o l d them down. Although h e was f i e r c e i n q u e l l i n g t h e s e r e v o l t s , he never d i d succeed i n wiping o u t t h e observance of t h e wakes and f a i r s . He went t o e l a b o r a t e l e n g t h s t o extend h i s a u t h o r i t y as f a r as p o s s i b l e i n every a s p e c t of h i s manufactory's o r g a n i z a t i o n , work and l i f e . From t h e f o r e g o i n g d e s c r i p t i o n s of two famous examples of t h e e a r l y d e t a i l d i v i s i o n of l a b o u r , i t should be c l e a r t h a t t h e d e t a i l d i v i s i o n of l a b o u r began t o appear a s a l o g i c a l e x t e n s i o n of c a p i t a l ' s need t o e s t a b l i s h and extend r e a l c o n t r o l over t h e l a b o u r p r o c e s s . The d e t a i l d i v i s i o n of l a b o u r a l s o extends a n o t h e r important advantage t o c a p i t a l which Charles Babbage w r i t i n g i n 1832 was a p p a r e n t l y one of t h e f i r s t t o p o i n t out: t h a t i t cheapens t h e l a b o u r c o s t s . In h i s own words, ... t h e m a s t e r manufacturer, by d i v i d i n g t h e work t o be executed i n t o d i f f e r e n t p r o c e s s e s , each r e q u i r i n g d i f f e r e n t degrees of s k i l l o r of f o r c e , can purchase e x a c t l y t h a t p r e c i s e q u a n t i t y of both which i s n e c e s s a r y f o r each p r o c e s s ; whereas, i f t h e whole work were executed by one workman, t h a t person must p o s s e s s s u f f i c i e n t s k i l l t o perform t h e most d i f f i c u l t , and s u f f i c i e n t s t r e n g t h t o e x e c u t e t h e most l a b o r i o u s , of t h e o p e r a t i o n s i n t o which t h e a r t is divided.122 Babbage then f o l l o w s Adam Smith's example by using t h e manufacture of p i n s t o i l l u s t r a t e h i s o b s e r v a t i o n . He e x p l a i n s t h a t by d i v i d i n g p i n making i n t o i t s s e v e r a l o p e r a t i o n s , and a s s i g n i n g each o p e r a t i o n t o one worker, each of whom is p a i d d i f f e r e n t r a t e s according t o a scheme based on t h e d i f f i c u l t y and s k i l l involved i n each o p e r a t i o n , t h e c o s t of making p i n s i s c o n s i d e r a b l y cheapened from what i t would be i f s e v e r a l a l l around p i n makers were employed a t r a t e s r e f l e c t i n g t h e i r t o t a l a b i l i t i e s . Although Babbage himself does n o t e x p l i c i t l y state it, it should be r e a l i z e d t h a t t h e d e t a i l d i v i s i o n of l a b o u r reduces l a b o u r c o s t s n o t because i t reduces t h e amount of l a b o r n e c e s s a r y t o produce a given item. It does n o t magically t a k e l e s s work t o make a p i n simply because t h a t work h a s been reorganized. The advantage, c l e a r l y i n t h i s c a s e f o r c a p i t a l , i s t h a t t h e p r i c e of l a b o u r t i m e i t s e l f i s a c t u a l l y reduced. For example, women and c h i l d r e n were h i r e d a t v a s t l y reduced r a t e s t o perform some o p e r a t i o n s w h i l e men were r e t a i n e d a c much h i g h e r r a t e s f o r o t h e r s . The d e t a i l d i v i s i o n of l a b o u r would n o t have been n e a r l y s o advantageous t o c a p i t a l i f i t d i d n o t a l s o i n v o l v e t h e p r a c t i c e of conf i n i n g workers t o one s p e c i f i c t a s k i n t h e process. One would have thought t h a t i f t h e chief v a l u e of t h e d e t a i l d i v i s i o n of l a b o u r was merely t h e r e d u c t i o n i n a c t u a l l a b o u r t i m e n e c e s s a r y t o produce a given item, i t would n o t be of any f u r t h e r u s e t o c o n f i n e a worker t o t h e c e a s e l e s s r e p i t i t i o n of one o p e r a t i o n . A worker could work a t one t h i n g f o r a time and then p a s s t o a n o t h e r o p e r a t i o n when f a t i g u e and boredom c a l l e d f o r some r e l i e f . T h i s would i n v o l v e t h e same p r i n c i p l e of doing one o p e r a t i o n c o n t i n u o u s l y and s e p a r a t e l y from o t h e r o p e r a t i o n s . This p r i n c i p l e of work o r g a n i z a t i o n does n o t r e q u i r e of i t s e l f , e s p e c i a l l y i n a c e n t r a l i z e d workshop, t h a t each worker should do only one t h i n g c o n s t a n t l y and f o r e v e r . The c r e a t i o n of t h e d e t a i l worker (assigned t o a s s i n g l e o p e r a t i o n w i t h i n t h e d e t a i l d i v i s i o n of l a b o u r ) can b e t t e r be explained by t h e f a c t t h a t i t means workers do n o t have t o be paid according t o a s u p e r f l u o u s a b i l i t y t o t u r n o u t something a k i n t o a f i n i s h e d p r o d u c t , b u t r a t h e r can b e p a i d on t h e b a s i s of a b i l i t y t o complete one simple t a s k . That i s obviously much l e s s t h a n what t h e whole o p e r a t i o n o r even s e v e r a l p a r t s of t h e whole o p e r a t i o n e n t a i l s . Though t h i s i s c l e a r l y i n t h e i n t e r e s t s of c a p i t a l , i t i s n o t s o c l e a r l y i n t h e i n t e r e s t s of workers nor i s i t s o c l e a r l y i n t h e i n t e r e s t of pure t e c h n i c a l e f f i c i e n c y . The d e t a i l d i v i s i o n of l a b o u r and t h e appearance of t h e d e t a i l worker i n t h e e a r l y p a r t of t h e I n d u s t r i a l Revolution w a s n o t , a s i s p o p u l a r l y b e l i e v e d , c a l l e d i n t o being by t h e simple t e c h n i c a l necessi t i e s of machine p r o d u c t i o n o r i n c r e a s e d e f f i c i e n c y . It was f i r s t a p o l i c i t a l and economic n e c e s s i t y of t h e growing c a p i t a l i s t c o n t r o l of economic a c t i v i t y . The i n t r o d u c t i o n of machinery proceeded t o a l a r g e r degree t h a n i s o r d i n a r i l y recognized a s an a s p e c t of t h e i n t e n s i f i c a t i o n of t h e d e t a i l d i v i s i o n of l a b o u r r a t h e r t h a n a s a cause of t h e d e t a i l d i v i s i o n of l a b o u r . t h e matter. But h e r e we cannot t a k e an a b s o l u t e and s i m p l i f i e d view of We can say t h a t i n g e n e r a l t h e kind of machinery t h a t appeared presupposed t h e e x i s t e n c e of a d e t a i l d i v i s i o n o f l a b o r and t h e accompanying kind of d i s c i p l i n e and c o n t r o l of t h e l a b o r p r o c e s s t h a t we have seen. S i n c e they presupposed t h e e x i s t e n c e of a d e t a i l d i v i s i o n of l a b o r , when they were introduced they imposed t h e n e c e s s i t y of i t i f i t d i d n o t a l r e a d y e x i s t i n a given time and i n d u s t r y . In this Sense, i t could b e s a i d t h a t machinery caused t h e d e t a i l d i v i s i o n of labor. But t h i s of c o u r s e misses t h e p o i n t t h a t t h e d e t a i l d i v i s i o n of l a b o u r had a l r e a d y been p u t i n t o p r a c t i c e , n o t u n i v e r s a l l y b u t i n t h o s e i n d u s t r i e s which were t h e most economically dynamic and s i g n i g i c a n t , because of i t s own advantages t o t h e c a p i t a l i s t . To s a y t h a t machinery caused t h e d e t a i l d i v i s i o n of l a b o u r r e q u i r e s a narrow i n t e r p r e t a t i o n which m i s r e p r e s e n t s r e a l i t y because i t a b s t r a c t s t h e c o n t e x t away. I n any c a s e , t h e concept of c a u s a l i t y i s out of p l a c e when t r y i n g t o i n t e r p r e t t h e r o l e of machinery i n t h e development of t h e modern o r g a n i z a t i o n of work. It was s a i d i n Chapter Three t h a t t h e o r g a n i z a t i o n of work was composed of two i n t e r d e p e n d e n t elements: t h e d i v i s i o n of l a b o u r and technology. The p a r t i c u l a r form of t h e d i v i s i o n of l a b o u r and o f t h e machinery t h a t i s made u s e of i n c o n j u n c t i o n w i t h t h a t d i v i s i o n of l a b o u r do n o t s t a n d i n a c a u s a l r e l a t i o n s h i p w i t h each other. history. They a r e two p a r t s of a whole and do n o t have a s e p a r a t e The mutual changes t h e y may undergo a r e guided by more profound changes i n t h e s t r u c t u r e of s o c i e t y i t s e l f , and t h e changes i n t h e two p a r t s a r e l i n k e d t o each o t h e r . Thus i t i s j u s t a s v a l i d t o say t h a t t h e d e t a i l d i v i s i o n of l a b o u r "caused" machinery by making machinery p o s s i b l e a s i t i s t o say t h a t i t was t h e p o s s i b i l i t y of machinery t h a t "caused" t h e d e t a i l d i v i s i o n of l a b o u r . This i s a s t r u e now a s i t was d u r i n g t h e I n d u s t r i a l Revolution i n England. The p r o c e s s of i n c r e a s i n g t h e a p p l i c a t i o n of machinery and i n t e n s i f y i n g t h e d e t a i l d i v i s i o n of l a b o u r which began d u r i n g t h e I n d u s t r i a l Revolution has been a continuous one down t o t h e p r e s e n t day, s o t h a t s u c c e s s i v e g e n e r a t i o n of workers have been s u b j e c t e d t o i t . Each new advance i n t h e d e t a i l d i v i s i o n of labour opens up t h e p o s s i b i l i t y of f u r t h e r a p p l i c a t i o n s of machinery, which 106 results in even more intensification of the detail division of labour, and so on. Today, even white collar workers are not exempt from that self-perpetuating cycle. Much of the work that secretaries do is routine detail work. The nature of that work has made possible the innovation of sophisticated word processing equipment that will in turn intensify further the routine detail nature of secretarial work. The next section of Chapter Four is concerned with the specific role of machinery in the changes in the organization of work that took place during the Industrial Revolution in England. Innovation: The Introduction of Machinery The struggle is not so much against machinery as against the power behind machinery, the power of capital. 123 It was argued in Chapter Three that all productive technique bears the marks of the form of social organization which is its prerequisite, and that technology conceived of as a collection of things does not provide a sufficient explanation of the organization of work in any given social formation. In this section we.see how that applies to the innovation and introduction of machinery during England's Industrial Revolution. The previous sections of this chapter have sought to describe and interpret the early manifestations of the modern capitalist organization of work in the context of the historical social I formation. In particular, it was seen that three major aspects of the early capitalist o r g a n i z a t i o n of work, i . e . t h e c e n t r a l i z e d workplace, a r a t h e r r i g i d d i s c i p l i n e e n u n c i a t e d and enforced by t h e owner o r h i s r e p r e s e n t a t i v e , and a minute d i v i s i o n of l a b o r performed by s p e c i a l i z e d d e t a i l workers under t h e d i r e c t i o n of t h e owner, were t o a l a r g e e x t e n t r e l a t e d t o t h e owner's need t o e s t a b l i s h and extend c o n t r o l over t h e l a b o r process. It was a l s o shown t h a t machinery, o r what i s narrowly conceived of a s technology, played no p i v o t a l p a r t i n t h e appearance of t h o s e t h r e e a s p e c t s of t h e e a r l y modern d i v i s i o n of l a b o r . I n f a c t , most i n d u s t r i e s were n o t f u l l y mechanized u n t i l w e l l i n t o t h e n i n e t e e n t h c e n t u r y , long a f t e r t h e e s s e n t i a l f e a t u r e s of t h e e a r l y c a p i t a l i s t o r g a n i z a t i o n of work had been e s t a b l i s h e d . Machinery i s o n l y one s i d e of t h e o r g a n i z a t i o n of work, of which t h e d i v i s i o n of l a b o r i s t h e o t h e r h a l f . J u s t a s t h e a c t u a l form taken by t h e s o c i a l d i v i s i o n of l a b o r i s r e l a t e d t o t h e dynamics of t h e l a r g e r s o c i a l formation i n which i t i s c o n t a i n e d , s o too i s t h e form t h a t machi n e r y took and t h e ways i n which i t was implemented and used r e l a t e d t o t h e l a r g e r s o c i a l formation. The e n t i r e I n d u s t r i a l Revolution w a s t h e l o g i c a l consequence of c a p i t a l i s m coming i n t o i t s own a s a method of o r g a n i z i n g s o c i e t y ' s economic a c t i v i t i e s . Any i n t e r p r e t a t i o n of t h e I n d u s t r i a l Revolution which f a i l s t o recognize t h e c e n t r a l i t y of t h a t occurrence w i l l have missed i t s major s i g n i f i c a n c e . There i s a high l e v e l of agreement among h i s t o r i a n s on t h i s p o i n t . I f t h e I n d u s t r i a l Revolution meant t h e r i s e of c a p i t a l i s m a s a method of economic a c t i v i t y , i t a l s o meant t h e r i s e of t h e working c l a s s . R e l a t i o n s between t h e owners of i n d u s t r y and t h e i r workers were n o t t h e n harmonious j u s t a s t h e y a r e n o t now harmonious. And i t would n o t be unreasonable t o add t h a t r e l a t i o n s i n t h a t p e r i o d of g r e a t s o c i a l t r a n s formation and upheaval were c o n s i d e r a b l y l e s s harmonious t h a n they have been much of t h e time s i n c e then. t o become an o u t r i g h t b a t t l e . delineated. On o c c a s i o n t h i s c o n f l i c t e s c a l a t e d A t o t h e r times i t w a s n o t s o s t r o n g l y It was a b a t t l e about c o n t r o l of t h e l a b o r p r o c e s s , b u t i t was a l s o about much more. From t h e working p e o p l e s ' p o i n t of view i t w a s about t h e d e s t r u c t i o n of home l i f e and of t r a d i t i o n s , about having enough t o e a t , about d e g r a d a t i o n of t h e c r a f t s m a n ' s independence and From c a p i t a l ' s p o i n t of view, i t w a s about economic - s u r v i v a l dignity. i n t h e f a c e of s t i f f competition, about t h e r i g h t s of p r o p e r t y , about e x e r t i n g t h e i r a s c e n d i n t power i n s o c i e t y and t h e economy. It i s w i t h i n t h e c o n t e x t of t h e c o n s o l i d a r i o n of c a p i t a l i s m a s a method of economic a c t i v i t y t o g e t h e r w i t h t h e r i s e of t h e working c l a s s t h a t t h e r e o r g a n i z a t i o n of work, i n c l u d i n g t h e i n t r o d u c t i o n of machines and machine p r o d u c t i o n a s w e l l a s t h e new d i v i s i o n of l a b o r , must b e understood. The a p p l i c a t i o n of machinery t o production was a p r o c e s s t h a t responded t o a m u l t i t u d e of f a c t o r s both economic and political. This s e c t i o n l o o k s a t some of t h e ways t h a t t h e a p p l i c a t i o n of machinery responded t o t h e p o l i t i c a l e x i g e n c i e s of t h e c o n f l i c t between l a b o r and c a p i t a l . The development and i n t r o d u c t i o n of machinery was p a r t of t h e b a t t l e between l a b o r and c a p i t a l and proceeded according t o t h e v i c i s s i t u d e s of t h a t b a t t l e r a t h e r than according t o an independent l o g i c of t e c h n o l o g i c a l p r o g r e s s of c o n s t a n t l y improving e f f i c i e n c y . Mach- i n e r y w a s n o t uncommonly used d i r e c t l y a s a weapon i n t h e c o n f l i c t as a l e v e r t o a d j u s t t h e r e l a t i o n s h i p between c a p i t a l and l a b o r . In t h e f i r s t p a r t of t h i s s e c t i o n w e look a t some of t h e ways t h a t c a p i t a l used machi n e r y a s a weapon a g a i n s t l a b o r and why. I n t h e second p a r t we look a t some of t h e ways t h a t l a b o r used machinery a s a weapon a g a i n s t c a p i t a l . The f i r s t appearance of some machines was due t o t h e conscious and e x p l i c i t d e s i r e of employers t o b e f r e e d of dependence on a workforce t h a t w a s o f t e n u n w i l l i n g , i n t r a c t a b l e and r e b e l l i o u s . We can f i n d numer- ous examples of a p a r t i c u l a r p i e c e of machinery coming i n t o u s e a s a r e s u l t of a s t r i k e o r some o t h e r form of u p r i s i n g by a group of workers. Marx observed i n t h i s connection t h a t machinery "is t h e most powerful weapon f o r r e p r e s s i n g s t r i k e s , t h o s e p e r i o d i c a l r e v o l t s of t h e workingc l a s s a g a i n s t t h e autocracy of c a p i t a l . "124 ' The u l t i m a t e s i m p l i c i t y of i t s e f f e c t i v e n e s s was t h a t i t could make redundant t h e workers who were a t t e m p t i n g t o e x t r a c t concessions from t h e owners. We have w r i t t e n r e c o r d t h a t t h e manufacturers of t h e day and t h e i r a l l i e s were n o t unaware of t h e advantage o f f e r e d t o them by t h e use of machinery. Earl F i t z w i l l i a m , Lord L i e u t e n a n t of t h e West Riding of Yorkshire ( a c e n t e r of t h e wool t r a d e ) who was l a t e r t o b e known f o r h i s humanity i n d e a l i n g w i t h t h e Luddites and who w a s s t i l l l a t e r t o be d i s missed from o f f i c e f o r p r o t e s t i n g over t h e n o t o r i o u s massacre of weavers a t P e t e r l o o , urged i n 1802 t h a t t h e wool croppers ( a s k i l l e d and e l i t e group of wool workers about whom we w i l l h e a r more l a t e r ) should be r e p l a c e d by machinery s o t h a t " t h e i r consequence would b e l o s t , t h e i r Banks would waste, t h e i r combinations would f a l l t o t h e ground, and we should h e a r no more of meetings of any s o r t of description."125 This i s i n f a c t what happened t o them a f t e r a p r o t r a c t e d b a t t l e of twenty years' duration. The Manchester Commercial A d v e r t i s e r i n t h e midst of t h e Luddite r a i d s of t h e hand loom weavers devoted an a r t i c l e t o e x p l a i n i n g how t h e power loom would. save t h e c o t t o n m a s t e r s from t h e d i s s i p a t i o n and human f o l l y of t h o s e weavers. W i l l i a m Fairbairn, who invented a r i v e t i n g machine a s a r e s u l t of a s t r i k e by b o i l e r makers i n h i s Manchester b u s i n e s s i n t h e l a t e 1 8 3 0 ' s wrote t h a t " t h e i n t r o d u c t i o n of new machinery and t h e s e l f - a c t i n g p r i n c i p l e owed much of t h e i r e f f i c acy and i n g e n u i t y t o t h e system of s t r i k e s . ,8127 The u s e f u l n e s s of machinery i n t h i s regard d i d n o t escape t h e n o t i c e of Andrew Ure, t h e a r c h a p o l o g i s t of t h e f a c t o r y system. He gives us s e v e r a l examples i n The Philosophy of Manufactures of machines t h a t were designed s p e c i f i c a l l y f o r t h e purpose of undermining workers' i n i t i a t i v e s t o e x e r t o r m a i n t a i n some kind of c o n t r o l over t h e i r wages and working c o n d i t i o n s . He mentions a power loom weaving f a c t o r y i n Manchester a t which t h e r e w a s a s t r i k e by t h e y a r n d r e s s e r s . A s a r e s u l t of t h i s s t r i k e , t h e owner i n s t a l l e d a machine which was s o simple t h a t i t enabled him t o employ " f r e e l a b o u r e r s " r a t h e r than "monopolists" ( s k i l l e d workers) t o do t h e work. Ure comments, Thus t h e combined mal-contents who fancied themselves impregnably i n t r e n c h e d behind t h e o l d l i n e s of t h e d i v i s i o n of l a b o u r , found t h e i r f l a n k s turned and t h e i r defences rendered u s e l e s s by t h e new mechanical t a c t i c s and were o b l i g e d t o s u r r e n d e r a t d i s c r e t i o n . 126 Judging by h i s u s e of m i l i t a r y terminology, t h e r e i s no doubt i n Ure's mind t h a t t h e c o n f l i c t w a s a b a t t l e of some kind. He f i n d s a n o t h e r example i n t h e p r i n t i n g of c a l i c o . According t o Ure, t h e workers i n t h i s branch of t h e t r a d e were r u l i n g t h e i r m a s t e r s " i n t h e s p i r i t of t h e Egyptian task-masterstt by e n f o r c i n g t h e i r conceptions concerning t h e number of a p p r e n t i c e s t o be employed (apprent i c e s h i p by t h i s time, r a t h e r than being a procedure f o r t e a c h i n g t h e m y s t e r i e s of a c r a f t , was used by t h e m a s t e r s t o h i r e cheap young u n s k i l l e d l a b o u r ) , t h e h o u r s of work, and t h e wages t o b e paid. Faced w i t h t h i s i n t o l e r a b l e s i t u a t i o n , t h e owners turned t o s c i e n c e and were duly r e i n s t a t e d i n t h e i r r i g h t f u l p l a c e , " t h a t of t h e head over t h e i n f e r i o r members", by t h e development of a machine f o r p r i n t i n g c a l i c o . Ure s a y s t h a t t h e machinery f o r dyeing and r i n s i n g c a l i c o was a l s o devised "under t h e h i g h p r e s s u r e of t h e same d e s p o t i c confederacies". 129 Apparently t h e enlargement of t h e mechanical s p i n n i n g frame, by which one man w a s enabled t o do t h e work of two, was a l s o t h e r e s u l t of what t h e owners viewed a s unconscionable t r a n s g r e s s i o n s of t h e i r workers. These workers had managed t o e s t a b l i s h some kind of c o n t r o l over t h e e n t r y of new u n s k i l l e d people i n t o t h e t r a d e , thereby i n Ure's view having " s e t themselves i n h o s t i l e a r r a y a g a i n s t c a p i t a l , b o a s t i n g t h e i r power t o c o n s t r a i n i t t o t h e i r w i l l " . The m a s t e r s a f t e r many a t t e m p t s found i t impossible t o reduce t h e r a t e s of pay. Finding i t impossible t o reduce t h e p r i c e they p a i d f o r l a b o r , they r e s o r t e d t o an approach which reduced t h e amount of l a b o r they needed t o use. by e n l a r g i n g t h e s i z e of t h e s p i n n i n g frames. T h i s they d i d Ure w r i t e s of t h a t event : I n doubling t h e s i z e of h i s mule [the name g i v e n t o t h e s p i n n i n g machine4 , t h e owner i s enabled t o g e t r i d of i n d i f f e r e n t o r r e s t i v e s p i n n e r s , and t o become once more master of h i s m i l l , which i s no s m a l l advant a g e . I am w e l l a s s u r e d , t h a t b u t f o r t h e e x t r a v a g a n t p r e t e n s i o n s of t h e r u l i n g committee f t h e o r g a n i z a t i o n of t h e s p i n n e r d , t h i s c a t a s t r o p h e would n o t have bef a l l e n t h e o p e r a t i v e s f o r many a day t o come.. . I 3 0 The i n v e n t i o n of t h e f u l l y automatic s p i n n i n g mule f o r t h e s p i n n i n g of c o t t o n t h r e a d i s one of t h e b e t t e r known examples of a machine being developed a s a weapon t o be used a g a i n s t workers. In Ure's t e l l i n g of t h e s t o r y , t h e c o t t o n s p i n n e r s had p a r t i c i p a t e d i n a s e r i e s of s t r i k e s "wantonly i n f l i c t e d upon one s e t of mill-owners a f t e r a n o t h e r throughout t h e s e v e r a l d i s t r i c t s of Lancashire and Lanarkshire, f o r t h e purpose of degrading them i n t o a s t a t e of s e r v i t ude." Although Ure does n o t mention i t , t h e s e s t r i k e s were probably t h e r e s u l t of a g e n e r a l agreement among t h e owners t o impose a wage reduction. I n response, t h e owners banded t o g e t h e r and c o n t r a c t e d w i t h a machining f i r m t o have i t i n v e n t a completely s e l f - a c t i n g s p i n n i n g mule. I n a few months t h e f i r m f u l f i l l e d i t s o b l i g a t i o n by a producing a machine which had " t h e thought, f e e l i n g , and t a c t of t h e experienced workman-which even i n i t s i n f a n c y d i s p l a y e d a new p r i n c i p l e of r e g u l a t i o n , ready i n i t s mature s t a t e t o f u l f i l t h e func t i o n s of a f i n i s h e d s p i n n e r ...even s t r a n g l e d t h e Hydra of misrule." long b e f o r e i t l e f t i t s c r a d l e , i t The s p i n n e r s c a l l e d t h i s new machine , t h e I r o n Man. Ure t e l l s u s t h a t t h i s i n v e n t i o n "confirms t h e g r e a t d o c t r i n e a l r e a d y propounded, t h a t when c a p i t a l e n l i s t s s c i e n c e i n h e r s e r v i c e , t h e r e f r a c t o r y hand of l a b o u r w i l l always b e t a u g h t d o c i l i t y . tt131 I n Ure's mind, t h e s e few i n v e n t i o n s d e s c r i b e d above a r e n o t i s o l a t e d chance occurrences of machinery being used t o s u b v e r t t h e a s p i r a t i o n s of t h e l a b o r i n g poor, b u t r a t h e r demonstrate a g e n e r a l p r i n c i p l e of mecha n i c a l i n n o v a t i o n , and of t h e f a c t o r y system i t s e l f , which i s t h e replacement of s k i l l e d l a b o r by machinery: "...whenever a process requires p e c u l i a r d e x t e r i t y and s t e a d i n e s s of hand, i t i s withdrawn a s soon a s p o s s i b l e from t h e cunning workman, who i s prone t o i r r e g u l a r i t i e s of many k i n d s , and i t i s p l a c e d i n charge of a p e c u l i a r mechanism, s o s e l f - r e g u l a t i n g t h a t a c h i l d may a t t e n d it."132 He informs u s what h e means by a t l e a s t one of t h e s e " i r r e g u l a r i t i e s of many kinds": By t h e i n f i r m i t y of human n a t u r e i t happens, t h a t t h e more s k i l f u l t h e workman, t h e more s e l f - w i l l e d and i n t r a c t a b l e he i s a p t t o become, and, of course, t h e l e s s f i t a component of a mechanical system, i n which, by o c c a s i o n a l i r r e g u l a r i t i e s , he may do g r e a t damage t o t h e whole. The grand o b j e c t t h e r e f o r e of t h e modern manufacturer i s , through t h e union of capi t a l and s c i e n c e , t o reduce t h e t a s k of h i s workpeople t o t h e e x e r c i s e of v i g i l a n c e and d e x t e r i t y , - - f a c u l t i e s , when concentred t o one r o c e s s , s p e e d i l y brought t o p e r f e c t i o n i n t h e young. 3 13 A b i t of h i s t o r i c a l e x p l a n a t i o n may be n e c e s s a r y t o e x p l a i n why i t should have been f e l t t h a t s k i l l e d workers were more insubordi n a t e than others. Through t r a d i t i o n d a t i n g from t h e days of g u i l d s and p a t e r n a l i s t l e g i s l a t i o n which g r a n t e d e x c l u s i v e r i g h t s and guardians h i p of a t r a d e t o i t s workers, almost every c l a s s of s k i l l e d workers had some k i n d of c o n t r o l , a t t h i s p o i n t more from custom t h a n law, over , t h e i r working c o n d i t i o n s . This c o n t r o l ranged from t h e pacing of t h e weekly work c y c l e through t o r e g u l a t i n g t h e e n t r y t o and l e n g t h of a p p r e n t i c e s h i p s , which w a s t h e o n l y l e g i t i m a t e way t h a t new people could e n t e r t h e t r a d e a s long a s t h e workers had anything t o s a y about it. They a l s o had a c e r t a i n amount of p r i d e i n t h e i r c r a f t , and were accustomed t o s e e i n g themselves a s a group w i t h common i n t e r e s t s and problems, and w i t h c o m o n s o l u t i o n s t o t h o s e problems. These t r a d i t i o n s and s e l f - c o n c e p t i o n s made i t r e l a t i v e l y easy f o r them t o seek ways of c o l l e c t i v e l y r e f u s i n g t o a l l o w t h e i n c r e a s i n g l y powerful owners t o impose t h e i r a b s o l u t e a u t h o r i t y over work and production. There a r e c o u n t l e s s s t o r i e s of s k i l l e d workers impeding i n one way o r a n o t h e r t h e owners' e x e r c i s i n g a f r e e r e i g n o v e r t h e o p e r a t i o n of t h e production s i d e of t h e i r b u s i n e s s . I n many c a s e s t h e s k i l l e d workers based t h e i r claims e x p l i c i t e l y on o l d h a l f - f o r g o t t e n p i e c e s of p a t e r n a l i s t l e g i s l a t i o n which gave them r i g h t s incompatible w i t h t h e new s p i r i t of l a i s s e z f a i r e c a p i t a l i s m , such a s t h e r i g h t t o l i m i t t h e number of a p p r e n t i c e s used by t h e m a s t e r s and t h e r i g h t t o r e g u l a t e t h e q u a l i t y of goods produced. I n f a c t , when t h e f i r s t o u t b r e a k s of Luddism appeared among t h e framework k n i t t e r s ( t o which we w i l l l a t e r r e t u r n ) , they claimed a r i g h t t o d e s t r o y t h e k n i t t i n g machines on t h e b a s i s of an o l d C h a r t e r g r a n t e d t o t h e Framework K n i t t e r s Company by Charles I1 which gave them t h e power t o a p p o i n t d e p u t i e s t o i n s p e c t goods and d e s t r o y t h o s e which were i n f e r i o r . A s l a t e a s 1773 t h e S p i t t l e f i e l d s s i l k weavers had o b t a i n e d an Act which provided f o r t h e r e g u l a t i o n of t h e i r wages by t h e Lord Mayor i n London and by t h e m a g i s t r a t e s i n o t h e r p l a c e s . This s u c c e s s provided encouragement t o t h e s k i l l e d workers i n o t h e r t r a d e s who s p e n t many y e a r s and l a r g e sums of money t r y i n g t o o b t a i n s i m i l a r a c t s t o apply t o t h e i r own t r a d e . The m a s t e r s s p e n t a s many y e a r s and an e q u a l l y l a r g e , i f n o t l a r g e r , sum of money i n opposing any such acts. The l e g a l p l e a d i n g s of t h e workers a l t e r n a t e d throughout t h e n e x t f o r t y y e a r s w i t h p e r i o d i c o u t b u r s t s of r i o t i n g and machine breaki n g , b u t they were none of them s u c c e s s f u l a f t e r t h e s i l k weavers. A l l t h e major e p i s o d e s of Luddism i n t h e y e a r s 1811 and 1812 were pre- ceeded by u n s u c c e s s f u l a t t e m p t s t o win p r o t e c t i v e l e g i s l a t i o n from Parliament. I t w a s t h i s long h i s t o r y of i n c r e a s i n g l y more determined and organized c o l l e c t i v e a t t e m p t s by s k i l l e d workers t o l i m i t t h e autonomy of t h e m a s t e r s t h a t engendered t h e i r f e e l i n g t h a t s k i l l e d l a b o r was something w i t h which they d i d n o t wish t o a s s o c i a t e . A s w e saw above, they used t h e a p p l i c a t i o n of machinery t o t h e work c a r r i e d on i n t h e i r m i l l s and workshops a s one way t o f r e e themselves from t h e onerous e f f e c t s of having t o r e l y on s k i l l e d l a b o r . However, t h i s was n o t t h e only t a c t i c they employed; they were j u s t as f o r c e f u l i n lobbying a g a i n s t any kind of p r o t e c t i v e l e g i s l a t i o n as t h e workers were i n lobbying f o r it. And by and l a r g e they were much more s u c c e s s f u l because t h e s p i r i t of t h e n i n e t e e n t h century w a s e v e r more s o l i d l y embodying t h e economic p r e c e p t s of people l i k e Adam Smith who advocated t h a t t h e government r e g u l a t e d b e s t when i t r e g u l a t e d l e a s t . Those who r e p l a c e d t h e s k i l l e d workers were t o a g r e a t e x t e n t women and c h i l d r e n who were regarded a s a more t r a c t a b l e l a b o r f o r c e , and who most c e r t a i n l y c o n s t i t u t e d a cheaper l a b o r f o r c e . The s k i l l e d men s a w t h e i r replacement by female and c h i l d l a b o r a s an i n t e n t i o n a l a c t on t h e p a r t of t h e i r employees. When t h e worsted hand loom weavers drew up a l i s t of g r i e v a n c e s i n 1835, they p r o t e s t e d a g a i n s t " . , . t h e a d a p t i o n of machines, i n every improvement, t o c h i l d r e n , and y o u t h , and women, t o t h e e x c l u s i o n of t h o s e who ought t o labour--the MEN. 1,134 Although t h e i n c r e a s i n g l y widespread u s e of machinery d i d n o t i n i t i a l l y cause t h e c e n t r a l i z a t i o n of work i n t o an employer c o n t r o l l e d l o c a t i o n , i t would be f a i r t o say t h a t i t a c c e l e r a t e d t h a t t r e n d . Whether i t w a s t h e women and c h i l d r e n going i n t o t h e m i l l s and r e p l a c i n g t h e s k i l l e d men, o r whether i t w a s t h e male a r t i s a n s being f o r c e d t o f o l l o w machines w i t h which they could n o t compete i n t o t h e f a c t o r i e s , t h e u s e of machinery f u r t h e r r e i n f o r c e d t h e e r o s i o n of t h e working c l a s s p a t t e r n of family l i f e by breaking up t h e p r a c t i c e of domestic l a b o r . We have seen how t h i s was r e s e n t e d by t h e l a b o r i n g poor. A very s i g n i f i c a n t r e s u l t of i n c r e a s i n g mechanization was t h e f a c t of ownership i t s e l f . This i s w e l l expressed i n a comment made by t h e c o t t o n s p i n n e r s of Lancashire i n a submission t o Parliament i n t h e l a t e 1770's a g a i n s t t h e u s e of t h e w a t e r frame (an e a r l y - s p i n n i n g machine f i r s t used i n Arkwright's m i l l s which prompted a v i o l e n t and d e s t r u c t i v e response on t h e p a r t of t h e s p i n n e r s ) . They s a i d t h a t " t h e Jenneys a r e i n t h e Hands of t h e Poor and t h e P a t e n t Machines a r e g e n e r a l l y i n t h e b e f o r e t h e advent of machinery, t h e t o o l s ~ Hands of t h e ~ i c h . " ' ~ Whereas o f ' t h e t r a d e were f r e q u e n t l y , though by no means u n i v e r s a l l y , i n t h e posse s s i o n of those who worked w i t h them, a f t e r t h e appearance of machinery, i t was l e s s and l e s s t h e c a s e t h a t t h e means of production were i n t h e p o s s e s s i o n of t h e workers. By t h e n a t u r e of t h e i n v e n t i v e p r o c e s s and t h e high c o s t of t h e f i n i s h e d machine, they of someone o t h e r than t h e workers. ended by b e i n g t h e p r o p e r t y Hand looms i n g e n e r a l belonged t o t h e weavers, power looms always belonged t o t h e masters. And s o on throughout t h e t r a d e s a s they were mechanized. The combination of t h e d e s t r u c t i o n of s k i l l and t h e removal of t h e i n s t r u m e n t s of l a b o r from t h e ownership of t h e workers and a r t i s a n s proved t o b e an u n f o r t u n a t e one from t h e i r p o i n t of view. The following d e s c r i p t i o n of t h e i n v e n t i o n of t h e Jacquard loom c l e a r l y shows why: ... t h e s p e c i a l f e a t u r e of t h i s i n v e n t i o n i s t h a t , whereas i n o r d i n a r y looms t h e v a r i o u s i n t r i c a t e arrangements of t h e t h r e a d s t o form a p a r t i c u l a r p a t t e r n a r e e f f e c t e d by t h e worker h i m s e l f , sometimes by s p e c i a l p r e p a r a t i o n of t h e loom, and sometimes by p r e c i s e adjustments during t h e work; on t h e new machine, thanks t o a simple and ingenious mechanism, they t a k e p l a c e a u t o m a t i c a l l y w i t h o u t any i n t e r f e r e n c e by t h e workers. The weaver's work c l e a r l y became much more mechanical. The i n t e l l i g ence which h e had t o apply b e f o r e i n o r d e r t o t r a n s f e r t h e p a t t e r n on t o t h e loom had passed now, t o a c e r t a i n e x t e n t , over t o t h e machine; and t h e b e n e f i t which t h e worker used t o d e r i v e from h i s u s e of h i s i n t e l l i g e n c e w a s now l o s t t o him, and r e s t e d w i t h t h e owner of t h e machine, t h e commercial employer. A s a r e s u l t , t h e worker s u f f e r e d a double disadvantage: f i r s t , he could now use, and t h e r e f o r e r e a l i z e , only h i s mechanical powers and s k i l l ; and secondly, he was i n no p o s i t i o n t o p r o v i d e himself w i t h a s i m i l a r b u t much more expensive Jacquard loom: he w a s no l o n g e r h i s own independent m a s t e r , b u t could only pursue h i s o c c u p a t i o n i n t h e s e r v i c e and pay of a "foreign" master. 136 One of t h e responses of workers and a r t i s a n s t o t h i s "double disadvantage" was t h e d e s t r u c t i o n of t h e o f f e n d i n g machinery. turn. It i s t o t h i s t h a t we now I m e d i a t e l y Luddism comes t o mind, w i t h images of unruly backward-looking gangs roaming t h e c o u n t r y s i d e and t e r r o r i z i n g peace l o v i n g c i t i z e n s with t h e i r f u t i l e attempts t o stop progress. But Luddism w a s o n l y a s h o r t p e r i o d i n t h e h i s t o r y of machine b r e a k i n g during t h e I n d u s t r i a l Revolution i n England, and i t w a s n e i t h e r t h e beginning nor t h e end of t h i s mode of i n d u s t r i a l s t r i f e . Luddism must be seen i n t h e c o n t e x t of t h e l o n g e r h i s t o r y of machine breaking, and machine breaking must be s e e n i n t h e c o n t e x t of t h e s o c i a l , economic and p o l i t i c a l t r a n s formations t a k i n g p l a c e a t t h e time. Seen i n t h i s c o n t e x t , t h e h i s t o r y of machine breaking i s l a r g e l y t h e h i s t o r y of l a b o r using machinery a s a weapon a g a i n s t c a p i t a l . Hobsbawm reduces t h e " i n d u s t r i a l " concerns of t h e work people d u r i n g t h e tumultuous time of t h e I n d u s t r i a l Revolution t o two: "prev- e n t i n g unemployment and m a i n t a i n i n g t h e customary s t a n d a r d of l i f e , which included non-monetary f a c t o r s such a s freedom and d i g n i t y , a s w e l l a s wages. Workers and a r t i s a n s had been involved i n d e f e n s i v e a c t i o n s around t h e s e concerns f o r q u i t e a long time, a c t i o n s ranging from food r i o t s t o d i r e c t c o n f r o n t a t i o n s w i t h employers. A time honored method of p u t t i n g p r e s s u r e on t h e m a s t e r s was t o d e s t r o y t h e i r p r o p e r t y , includi n g raw m a t e r i a l s p u t o u t t o domestic workers, f i n i s h e d goods, t o o l s , and even p r i v a t e p r o p e r t y such a s houses and farms belonging t o t h e masters. Machine breaking b a r g a i n i n g by r i o t t ' . was i n i t i t a l l y p a r t of t h i s " c o l l e c t i v e Hobsbawm c h a r a c t e r i z e s i t a s "simply a technique o f ' t r a d e unionism i n t h e p e r i o d b e f o r e , and d u r i n g t h e e a r l y phases o f , t h e I n d u s t r i a l evolution. 1'138 T h i s i s of course n o t s t r i c t l y speaking t r u e , s i n c e t h e r e were no t r a d e unions a s we know them, b u t t h e n o t i o n t h a t machine b r e a k i n g w a s a t r a d i t i o n a l technique f o r encouraging employers t o s e e t h i n g s t h e workers way, r a t h e r than an e x p r e s s i o n of a c o n s i s t e n t and a b i d i n g h a t r e d f o r a l l machinery, i s born o u t by a c o n s i d e r a b l e amount of evidence. To g i v e o n l y a few examples of l a b o r ' s use of machinery as a t a c t i c a l weapon a g a i n s t c a p i t a l i n t h e e i g h t e e n t h century: i n 1710 t h e London framework k n i t t e r s , angered by t h e employment of t o o many p a r i s h "apprentices" (cheap u n s k i l l e d l a b o r provided by abandoned, orphaned o r o t h e r w i s e impoverished c h i l d r e n ) , wrecked one hundred k n i t t i n g frames i n p r o t e s t . 13' I n Melksham i n t h e l a t e 1730's t h e t e x t i l e workers c u t t h e c h a i n s i n a l l t h e looms belonging t o a c e r t a i n employer who had attempted t o i n s t i t u t e a r e d u c t i o n f i n i s h e d work. 140 i n the price f o r I n t h e Northumberland c o a l d i s t r i c t t h e miners burned and smashed p i t head machinery d u r i n g r i o t s i n t h e 1740's and a g a i n i n 1165. For t h e i r e f f o r t s they won i n t h e f i r s t i n s t a n c e a wage i n c r e a s e and i n t h e second t h e r i g h t t o choose t h e i r employer when t h e annual c o n t r a c t expired. 14' The Nottingham framework k n i t t e r s , af t e r having been twice d e f e a t e d i n t h e l a t e 1770's i n t h e i r e f f o r t s t o g e t Parliament t o e n a c t a law r e g u l a t i n g t h e i r wages and t h e p r a c t i c e s of t h e k n i t t i n g t r a d e , disposed of t h r e e hundred k n i t t i n g frames belonging t o a M r . Need, the strongest lobbyist against t h e b i l l , and o t h e r s . This s o impressed t h e m a s t e r s t h a t they agreed t o r a i s e t h e men's wages i f they would s t o p the destruction. T h i s agreement on p r i c e s , and a subsequent one reached a few y e a r s l a t e r , remained i n e f f e c t f o r about t h e n e x t t h i r t y y e a r s . 142 C o l l e c t i v e b a r g a i n i n g by r i o t f e a t u r i n g t h e d e s t r u c t i o n of machinery was n o t without i t s s u c c e s s e s . It w a s , i n f a c t , on more than one occa- s i o n more e f f e c t i v e t h a n p e t i t i o n s t o Parliament. I n a d d i t i o n t o t h i s p a t t e r n of machine breaking a s p a r t of c o l l e c t i v e b a r g a i n i n g by r i o t t o win i n d u s t r i a l o b j e c t i v e s n o t connected t o t h e f a c t of t h e machine i t s e l f , t h e r e was i n c r e a s i n g l y i n t h e second h a l f of t h e e i g h t e e n t h c e n t u r y a p a t t e r n of h o s t i l i t y t o machinery i t s e l f . This h o s t i l i t y was u s u a l l y generated by a f e a r of t h e unemployment a t t e n d a n t upon t h e u s e of t h e machinery, The h o s t i l i t y expressed i t s e l f through b o t h c o n s t i t u t i o n a l and v i o l e n t channels. It was concerned both w i t h unemployment stemming from t h e e l i m i n a t i o n of work due t o t h e machine doing t h e work of more than one man, and w i t h unemployment a r i s i n g from t h e replacement of t h e s k i l l e d a r t i s a n by t h e u n s k i l l e d l a b o r e r , o r 11 a p p r e n t i c e " a s they were somewhat a n a c h r o n i s t i c a l l y c a l l e d . One of t h e most famous campaigns of t h i s type was i n Lancashire i n 1779 when s e v e r a l thousand c o t t o n s p i n n e r s and t h e i r s u p p o r t e r s destroyed a l l t h e w a t e r frames ( e a r l y s p i n n i n g machines) i n Arkwright's m i l l and t h e n burned t h e p l a c e down f o r good measure. by an encore a t a m i l l belonging t o a M r . P e e l . This was followed The s p i n n e r s explained t h e s e a c t i o n s t h e f o l l o w i n g s p r i n g i n a p e t i t i o n t o Parliament t h a t c a l l e d t h e i n t r o d u c t i o n of t h e new machines ''a Domestic E v i l of a very g r e a t magnitude" which t h r e a t e n e d them w i t h t o t a l l o s s of employment. , How- e v e r , t h e s p i n n e r s ' f e a r s of massive unemployment soon gave way w i t h t h e dramatic i n c r e a s e i n t r a d e t h a t m i t i g a t e d t h e e f f e c t s of t h e new machinery. Other groups of workers were n o t s o f o r t u n a t e . Many groups of s k i l l e d workers voiced s i m i l a r f e a r s . The wool combers i n t h e i r 1794 p e t i t i o n t o Parliament a g a i n s t C a r t w r i g h t ' s combi n g machine s a i d ... by t h e i n v e n t i o n and p r a c t i c e of a new machine f o r combing wool, which diminishes l a b o u r t o an alarming degree, t h e p e t i t i o n e r s e n t e r t a i n s e r i o u s and j u s t f e a r s t h a t themselves and f a m i l i e s w i l l ' s p e e d i l y become a u s e l e s s and heavy b u r t h e n t o t h e S t a t e . It appears t o t h e p e t i t i o n e r s t h a t one machi n e o n l y , w i t h t h e a s s i s t a n c e of one p e r s o n and f o u r o r f i v e c h i l d r e n , w i l l perform as much l a b o u r a s t h i r t y men i n t h e customary manual manner...and i t i s w i t h t h e most h e a r t f e l t sorrow and anguish t h e p e t i t i o n e r s a n t i c i p a t e t h a t f a s t approaching p e r i o d of consummate wretchedness and poverty, when f i f t y thousand of t h e p e t i t i o n e r s , t o g e t h e r w i t h t h e i r d i s t r e s s e d f a m i l i e s . . . w i l l b e i n e v i t a b l y com e l l e d t o s e e k r e l i e f from t h e i r s e v e r a l p a r i s h e s . 1x4 The.hand loom weavers, who r a r e l y r e s o r t e d t o machine wrecking when t h e power loom began t o make t h e i r l a b o r u n v i a b l e , advocated t h r e e p r o p o s a l s w i t h r e s p e c t t o t h e u s e of t h e power looms: f i r s t , t h a t t h e looms should b e taxed s o t h e i r l a b o u r would be more c o m p e t i t i v e (and t h a t t h e t a x could be used f o r t h e r e l i e f of t h e d i s t r e s s e d weavers); second, t h a t t h e hours of work be r e s t r i c t e d s o t h a t t h e work would be more evenly d i s t r i b u t e d among t h e weavers, ( a l s o reducing t h e working day f o r t h e . b e n e f i t of t h o s e employed), and t h i r d , t h a t t h e power loom weavers be a d u l t males. 145 The s t r u g g l e of t h e wool croppers a g a i n s t t h e g i g m i l l , which s t r e t c h e d from t h e time of Edward V I (1547-53) through t o one of t h e more c o l o r f u l episodes of Luddism, was based on t h e w e l l founded f e a r t h a t t h a t machine would make them " i n t o an o r d e r of men n o t n e c e s s a r y t o t h e t r a d e " . 146 This was e x a c t l y t h e i r f a t e , though they succeeded i n postponing i t f o r a g e n e r a t i o n o r two. A t h i r d p a t t e r n of machine wrecking w a s generated by a h o s t i l i t y n o t s o much t o t h e machine, i t s e l f a s t o t h e way i t was used. The Lancashire s p i n n e r s ' r i o t of 1779 mentioned above, f o r example, extended beyond t h e d e s t r u c t i o n of t h e m i l l s u s i n g w a t e r frames t o t h e s y s t e m a t i c d e s t r u c t i o n of a l l s p i n n i n g j e n n i e s (an e a r l i e r s p i n n i n g i n v e n t i o n of t h e same p r i n c i p l e a s hand s p i n n i n g b u t which had more t h a n one s p i n d l e ) w i t h more than 20 s p i n d l e s . (The jenny simply m u l t i p l i e d human hands, w h i l e t h e water frame w a s a s u b s t i t u t e f o r human s k i l l . ) 147 BY l i m i t - i n g t h e i r wrath t o o n l y t h o s e j e n n i e s w i t h more than 20 s p i n d l e s , t h e s p i n n e r s were making a d i s t i n c t i o n between t h o s e j e n n i e s which were too l a r g e t o be used i n domestic manufacture and t h o s e t h a t could be used i n c o t t a g e i n d u s t r y which they considered "a f a i r machine" s i n c e i t d i d n o t have t o be i n t h e hands of a c a p i t a l i s t . 148 They a l s o destroyed s e v e r a l o t h e r t y p e s of machines such as c a r d i n g , t w i s t i n g and roving machines, which had been g a t h e r e d i n t o c e n t r a l l o c a t i o n s and d i d work which had p r e v i o u s l y been done by hand. ranging support - They a p p a r e n t l y had wide t h o s e a r r e s t e d f o r p a r t i c i p a t i o n i n c l u d e d weavers, s p i n s t e r s , c o l l i e r s , nailmakers, l a b o u r e r s , j o i n e r s , and even a c o t t a g e tradesman. 14' It seems c l e a r t h a t i n p a r t they were angered by t h e "foreign" ownership of t h e machines, and by t h e i r being . s e t up i n f a c t o r i e s r a t h e r than t h e spinners' cottages. The Luddite u p r i s i n g s among t h e framework k n i t t e r s can be seen t o some e x t e n t a s p a r t of t h e p a t t e r n of h o s t i l i t y a g a i n s t machines f o r t h e way they were used. When t h e Nottingham k n i t t e r s embarked on t h e i r c a r e e r of Luddism, i t was n o t o u t of anger a t any new machinery, but r a t h e r a t an a d a p t i o n of p r e v i o u s l y e x i s t i n g machinery t o make a new kind of product which, i n a d d i t i o n t o being cheaper, w a s widely considered t o be i n f e r i o r . Of course t h i s f a c t a l o n e e x p l a i n s nothing. It a c q u i r e s i t s meaning and assumes i t s r o l e a s a cause of Luddism only when i n t e r p r e t e d i n t h e c o n t e x t of t h e r e l a t i o n s of p r o d u c t i o n i n e x i s t ence a t t h e time. J u s t a s a s i n g l e f a c t such a s t h a t means n o t h i n g on i t s own, n e i t h e r does t h e f a c t of a p a r t i c u l a r machine mean anything on i t s own, t h e n as now. h i s t o r y of i t s own. N e i t h e r machinery n o r any o t h e r technology has a Its h i s t o r y i s subsumed i n t h e h i s t o r y of t h e organ- i z a t i o n of work which i n t u r n can o n l y be understood a s p a r t of a l a r g e r h i s t o r y . It i s on t h e b a s i s of t h i s understanding t h a t t h e c a u s e s , ambit i o n s and meaning of Luddism should be seen. There were t h r e e main Luddite u p r i s i n g s i n t h r e e p a r t s of England among t h r e e d i f f e r e n t groups of workers: i n Yorkshire among t h e wool c r o p p e r s , i n Nottingham among t h e framework k n i t t e r s , and i n Lancashire among t h e c o t t o n weavers. These movements, though f r e q u e n t l y misunder- stood, have been reasonably w e l l s t u d i e d and documented. lS0 T h e i r s t o r i e s a r e r e p e a t e d h e r e i n t h e hope of i l l u m i n a t i n g t h e meaning of machinery a s p a r t of t h e new c a p i t a l i s t o r g a n i z a t i o n of work seen i n t h e c o n t e x t of t h e changing s o c i a l r e l a t i o n s of t h e time. For t h e purposes of b r e v i t y , t h e s t o r y of t h e Lancashire Luddites has been e l i m i n a t e d . By t h e time t h e Luddite d i s t u r b a n c e s appeared among t h e framework k n i t t e r s , t h e i r t r a d e w a s s t i l l n o t a f a c t o r y i n d u s t r y . I t was con- t r o l l e d by merchant h o s i e r s who had t h e i r goods made by t h e k n i t t e r s , o r s t o c k i n g e r s as they were a l s o known, working i n t h e i r own homes o r i n a s m a l l workshop. The k n i t t i n g frames t h a t they used (which were a much e a r l i e r i n v e n t i o n ) were more expensive than t h e hand looms of t h e weavers, and n o t many of them were a c t u a l l y owned by t h e s t o c k i n g e r s . I n s t e a d they were i n c r e a s i n g l y t h e p r o p e r t y of t h e merchant h o s i e r s who r e n t e d them o u t t o t h e k n i t t e r s . Frame r e n t s were a c o n s t a n t source of i r r i t a t i o n t o t h e s t o c k i n g e r s because they were s u b j e c t t o being r a i s e d by t h e more a v a r i c i o u s of t h e h o s i e r s . t h e same e f f e c t as lowering wages. Raising frame r e n t s had We have a l r e a d y seen how i n 1779 a f t e r s u f f e r i n g P a r l i a m e n t a r y d e f e a t i n t h e i r a t t e m p t s t o win r e g u l a t e d improvements i n t h e t r a d e , t h e framework k n i t t e r s went on a f a i r l y s u c c e s s f u l campaign of frame d e s t r u c t i o n , winning f o r t h e i r e f f o r t s a more o r l e s s f i x e d and uniform wage r a t e . By 1810 t h e k n i t t e r s looked back on t h e y e a r s from roughly 1785 t o 1805 a s t h e golden age of t h e t r a d e when work w a s p l e n t i f u l and wages l i v a b l e . began t o worsen. ment. Then c o n d i t i o n s Changes i n f a s h i o n had l e d t o some amount of unemploy- Moreover, markets were d i s a p p e a r i n g on t h e Continent and i n t h e U.S. because of war c o n d i t i o n s . Wages had f a l l e n by about one t h i r d . I n some v i l l a g e s t h e t r u c k system, o r payment i n k i n d , had almost comp l e t e l y r e p l a c e d wages. It was about t h i s time t h a t t h e owners of wide frames, which had p r e v i o u s l y been used t o make a r t i c l e s t h a t were now o u t of f a s h i o n , began t o use them t o make i n f e r i o r goods known a s "cut-ups". Cutting up was a p r a c t i c e whereby s t o c k i n g s and o t h e r goods were c u t from wide p i e c e s of k n i t t e d f a b r i c and sewn t o g e t h e r , producing an a r t i c l e t h a t d i d n o t have proper s e l v a g e s a s d i d t h e s t o c k i n g s made i n a "tradesmanl i k e " manner, and were t h u s prone t o f a l l i n g a p a r t w i t h r a p i d i t y . They were cheap and could be m a s s produced. For more t h a n one reason t h e y were profoundly d i s l i k e d by t h e s t o c k i n g e r s . . t h e market f o r p r o p e r l y made goods. They undermined They d i s c r e d i t e d t h e good name of t h e t r a d e because they were of i n f e r i o r q u a l i t y , and t h i s was important t o t h e s t o c k i n g e r s who d i d n o t want t h e i r t r a d e t o become "dishonourable". of " c o l t i n g " - And c u t t i n g up l e d t o t h e even more odious p r a c t i c e t h e u s e of u n s k i l l e d l a b o r o r too many a p p r e n t i c e s , which amounted t o t h e same t h i n g . Even i f i t had n o t a l r e a d y been r e a l i z e d , t h e connection between t h e c u t ups and t h e d e t e r i o r a t i n g s t a n d a r d of l i v i n g of t h e k n i t t e r s was made q u i t e c l e a r i n 1809 when a group of h o s i e r s announced t h e i r agreement among themselves t o reduce t h e k n i t t e r s ' wages u n l e s s they ( t h e k n i t t e r s ) could e n f o r c e t h e s u p p r e s s i o n of c u t up work. The k n i t t e r s t r i e d by v a r i o u s l e g a l means t o accomplish t h i s , b u t f a i l e d . It was i n t h e a f t e r m a t h of t h i s f a i l u r e t h a t Luddism f i r s t appeared. The a c t i v i t i e s of t h e Nottingham Luddites were w e l l planned and organized, and h i g h l y s e l e c t i v e . A song of t h e time, e n t i t l e d "General LuddfsTriumph", speaks t h e i r i n t e n t i o n s : The g u i l t y may f e a r b u t no vengeance he aims A t t h e honest man's l i f e o r E s t a t e , H i s wrath i s e n t i r e l y confined t o wide frames And t o t h o s e who o l d p r i c e s a b a t e , .......................... L e t t h e w i s e and t h e g r e a t l e n d t h e i r a i d and advice Nor e ' e r t h e i r a s s i s t a n c e withdraw T i l l f u l l - f a s h i o n e d work a t t h e o l d fashioned p r i c e Is e s t a b l i s h e d by custom and law. Then t h e t r a d e when t h i s arduous c o n t e s t i s o ' e r S h a l l r a i s e i n f u l l splendour i t s head, And c o l t i n g and c u t t i n g and squaring no more S h a l l d e p r i v e t h e honest workmen of bread. 151 With a few exceptions t h a t were a p p a r e n t l y mistakes, t h e Luddites s t u c k t o t h e i r p o l i c y of d e s t r o y i n g o n l y t h o s e frames which were being used i n an o f f e n s i v e way. I n a d d i t i o n t o d i s p o s i n g of frames making c u t ups and working under what they considered a f a i r p r i c e , they a l s o d i d away with t h o s e frames t h a t were being used by " c o l t s " . The Luddites moved a t n i g h t i n small armed d i s c i p l i n e d bands from village to village. A l e t t e r from a n observer d e s c r i b e s t h e i r methods: ... two men came t o t h i s p l a c e who c a l l e d themselves i n s p e c t o r s from t h e committee; they went t o every s t o c k i n g e r ' s house and discharged them from working under such p r i c e s as they gave them a l i s t o f , and s a i d they should come a g a i n i n a few days, and i n c a s e any of them were found working w i t h o u t having a t i c k e t from t h e i r Master saying t h a t he was w i l l i n g t o g i v e t h e p r i c e s s t a t e d i n t h e i r list--They should break t h e r e frames. They summoned a l l t h e s t o c k i n g e r s about twelve o r f o u r t e e n i n number of Master Men t o a Publick House, w i t h a s much consequence a s i f they had a mandate from t h e P r i n c e Regent. When they g o t t h i t h e r a l l I can l e a r n a t ' p r e s e n t , was f o r t h e purpose of c o l l e c t i n g money from them f o r t h e support of t h o s e f a m i l i e s , who were deprived of g e t t i n g t h e i r bread by having t h e i r frames broken.--Where they found a frame worked by a person who had n o t served a r e g u l a r a p p r e n t i c e s h i p , o r by a Woman, they discharged them from working, and i f they promised t o do s o , they s t u c k a paper upon t h e frame w i t h t h e s e words w r i t t e n upon i t : "Let t h i s frame s t a n d , t h e c o l t s removed. "Is2 I n some a r e a s t h e h o s i e r s began t o l a b e l t h e frames belonging t o them w i t h a n o t i c e t h a t read: "This frame i s making f u l l f a s h i o n e d work, a t t h e f u l l price". Although a few thousand t r o o p s had been posted i n t h e a r e a , i t was n o t p o s s i b l e t o p r o t e c t t h e o f f e n d i n g frames. The Luddites had pop- u l a r sympathy on t h e i r s i d e , and t h e k n i t t e r s who used t h e frames were % Some of t h e n o t o v e r l y i n t e r e s t e d i n defending t h e i r m a s t e r ' s p r o p e r t y . m a s t e r s who d i d n o t l i k e t h e c u t ups a l s o sympathized w i t h t h e Luddites. When t h e f i r s t phase of Nottingham Luddism came t o an end i n e a r l y 1812, some one thousand frames had been destroyed and t h e k n i t t e r s had succeeded i n r a i s i n g t h e i r wages f o r a time. T h e r e a f t e r u n t i l 1817 t h e k n i t t e r s combined l e g a l a c t i v i t i e s f o r t h e purposes of p e t i t i o n i n g Parliament t o r e d r e s s t h e i r o t h e r g r i e v a n c e s w i t h f u r t h e r s p o r a d i c o u t b u r s t s of machine breaking. But t h e r e s u l t s of t h e 1811-12 machine breaking were t h e i r l a s t v i c t o r y , and they were soon reduced t o a g e n e r a l s t a t e of impoverishment and s t a r v a t i o n . 1 53 The c e n t r a l i s s u e i n response t o which t h e Nottingham Luddite campaign a r o s e w a s t h e a t t e m p t by t h e hosders t o cheapen t h e i r c o s t s a t t h e expense of t h e workers through v a r i o u s methods such a s c o l t i n g , lowering wages, making c u t ups, payment i n t r u c k , i n c r e a s i n g frame r e n t s , etc. There were unquestionably no new machines involved. It was r a t h e r t h e manner i n which t h e o l d machines were p u t t o new u s e s , a s w e l l a s o t h e r i n i t i a t i v e s by t h e h o s i e r s n o t r e l a t e d d i r e c t l y t o machinery, t o which t h e k n i t t e r s o b j e c t e d . Machinery w a s d e s t r o y e d i n an attempt t o f o r c e t h e m a s t e r s t o d e s i s t from t h e s e v e r a l i n j u r i o u s p r a c t i c e s i n which they were engaged, p r a c t i c e s t h a t were undermining t h e i r economic s e c u r i t y and degrading t h e honor of t h e t r a d e . I n t h i s s e n s e , Nottingham Luddism was p a r t of t h e t r a d i t i o n of c o l l e c t i v e b a r g a i n i n g by r i o t , i f t h e i r s y s t e m a t i c and o r d e r l y campaign can b e c a l l e d a r i o t . The c e n t r a l i s s u e of Yorkshire Luddism w a s d i f f e r e n t . Here t h e primary o b j e c t i o n was t o a machine which w a s t o a g r e a t e x t e n t r e p l a c i n g t h e workers. The machines w e r e t h e s h e a r i n g frame and t h e g i g m i l l , and t h e workers were t h e wool croppers. But t h e meaning of Yorkshire Luddism goes f a r beyond s p e c i f i c g r i e v a n c e s a g a i n s t c e r t a i n machines, f o r i t w a s p a r t of a much more g e n e r a l i z e d and long s t a n d i n g f i g h t of t h e e n t i r e body of wool workers a g a i n s t t h e e f f e c t s of t h e new methods of o r g a n i z i n g p r o d u c t i o n and a g a i n s t t h e i n c r e a s i n g power of those who were g a i n i n g c o n t r o l of production. evolved I n f a c t , Yorkshire Luddism soon from t h e d e s t r u c t i o n of c e r t a i n machines i n t o some kind of g e n e r a l l y r e v o l u t i o n a r y conspiracy. The wool c r o p p e r s , o r shearmen a s they were sometimes known, were t h e e l i t e of t h e wool workers. These h i g h l y s k i l l e d men f i n i s h e d t h e c l o t h through a complex p r o c e s s i n v o l v i n g many s t e p s t h a t were t r a d i t i o n a l l y done by hand. It was s a i d t h a t "they can make a p i e c e 20 pr.Cent b e t t e r o r worse by due c a r e and l a b o u r o r t h e r e v e r s e . " T h e i r wages were h i g h , customarily s e t a t 5% of t h e v a l u e of t h e f i n ished cloth. T r a d i t i o n a l l y t h e u n f i n i s h e d c l o t h w a s bought by merchants from s m a l l c l o t h i e r s and p u t o u t t o be f i n i s h e d i n s m a l l workshops employing f i v e o r s i x perople. By t h e end of t h e e i g h t e e n t h c e n t u r y , some of t h e l a r g e r manufacturers had f i n i s h i n g done on t h e i r own premises. Samuel G o t t , one of t h e l a r g e s t , had up t o e i g h t y croppers working i n h i s establishment. The comfortable p o s i t i o n of t h e c r o p p e r s w a s t h r e a t e n e d by two machines, t h e g i g m i l l and t h e s h e a r i n g frame, which r e p l a c e d t h e need f o r t h e i r s k i l l e d l a b o r i n two important s t e p s i n t h e f i n i s h i n g p r o c e s s . Presumably i t w a s of t h e s e two machines t h a t Lord F i t z w i l l i a m spoke when h e s a i d t h a t t h e c r o p p e r s should be r e p l a c e d by machinery s o t h a t 11 w e should h e a r no more of meetings of any s o r t of description."' The g i g m i l l as noted e a r l i e r was an o l d i n v e n t i o n d a t i n g from t h e mids i x t e e n t h century. Although t h e c r o p p e r s ' long f i g h t a g a i n s t t h e g i g m i l l had a t one p o i n t r e s u l t e d i n i t s being outlawed, t h e r e was an i n c r e a s i n g number of them s c a t t e r e d about t h e wool d i s t r i c t c o u n t r y s i d e by t h e end of t h e e i g h t e e n t h c e n t u r y . The Yorkshire croppers were determined t o p r e v e n t i t s i n t r o d u c t i o n i n t o Leeds. I n t h i s they succ- eeded through s t r o n g o r g a n i z a t i o n t o t h e e x t e n t t h a t a s l a t e a s 1814 t h e Leeds manufacturers were a f r a i d t o b r i n g i n t h e g i g m i l l s . But t h i s w a s only one town. The croppers decided t o p e t i t i o n Parliament t o e n f o r c e an old s t a t u t e banning t h e use of g i g m i l l s . They a l s o l o b b i e d f o r t h e enforcement of two o t h e r o l d laws: the enforcement of t h e E l i z a b e t h a n s t a t u t e r e q u i r i n g a seven y e a r apprent i c e s h i p f o r weavers and o t h e r c l o t h workers, and an e a r l y s t a t u t e which l i m i t e d t h e number of looms t h a t could be owned by any one person. I n t h i s l e g a l e n t e r p r i s e they were j o i n e d by t h e weavers, and a l s o by many small c l o t h i e r s , a l l of whom were u n i t e d by some s e n s e t h a t what w a s a t i s s u e was t h e power of t h e b i g manufacturers t o t a k e over t h e t r a d e and t e a r a p a r t t h e t r a d i t i o n a l r e l a t i o n s of production. For c l e a r l y t h e i r c o n c e n t r a t i o n of looms and workers i n t o l a r g e workshops, and t h e i r u s e of improperly a p p r e n t i c e d workers, c o n t r a r y t o t h e o l d s t a t u t e s which had f a l l e n i n t o d i s u s e , w a s a t h r e a t t o t h e p o s i t i o n and power of weavers, c r o p p e r s , and s m a l l c l o t h i e r s a l i k e . For t h i s r e a s o n , t h e f i g h t of t h e c r o p p e r s a g a i n s t t h e g i g m i l l s , which w a s a l s o a f i g h t a g a i n s t t h e power of t h e b i g c a p i t a l i s t s i n c o n t e n t i f n o t i n form, expanded i n t o a much l a r g e r c o n f l i c t . T h e i r a t t e n d a n c e upon P a r l i a m e n t , begun i n 1802 and c a r r i e d on by a n o r g a n i z a t i o n of croppers known a s ' t h e I n s t i t u t i o n ' , dragged on f o r s e v e r a l y e a r s a t heavy expense t o t h e workers. ~ The I n s t i t u t i o n claimed t o have n e a r l y a l l t h e croppers i n Yorkshire a s members, a s w e l l a s a l a r g e number of weavers and s m a l l masters. Their challenge t o t h e u n r e s t r a i n e d growth and power of t h e l a r g e c a p i t a l i s t s was widely supported by many o t h e r k i n d s of s k i l l e d workers and a r t i s a n s . The I n s t i t u t i o n had r e c e i v e d e i t h e r money o r membership from " c o l l i e r s , b r i c k l a y e r s , w o o l s o r t e r s , c l o t h i e r s , j o i n e r s , sawyers, f l a x - d r e s s e r s , shoemakers, turnpike-men, papermakers". cabinet-makers, pattern-ring-makers, and The P a r l i a m e n t a r y Committee i n v e s t i g a t i n g t h e p e t i t i o n r e p o r t e d t h a t "they [the p e t i t i o n e r s ) r e t a i n t h i s Law Con apprenticeship] f r a n k l y a l l o w t h a t the; wish t o on account of i t s t e n d i n g t o embarr- a s s t h e c a r r y i n g on of t h e Factory system, and thereby t o c o u n t e r a c t i t s growth. 1,154 The Committee regarded t h e wool workers w i t h t h e utmost suspici o n , s a w dark p l o t s i n t h e f a c t t h a t they had been a b l e t o j o i n t o g e t h e r i n r a i s i n g t h e money t o s u s t a i n t h e high c o s t s of a t t e n d i n g P a r l i a m e n t , and t h r e a t e n e d them w i t h p r o s e c u t i o n under t h e r e c e n t l y enacted Combinat i o n Acts which made any c o l l e c t i v e e f f o r t s on t h e p a r t of t h e workmen (and t h e o r e t i c a l l y t h e m a s t e r s as w e l l ) i l l e g a l . One of t h e w i t n e s s e s , when c l o s e l y q u e s t i o n e d about h i s connections w i t h any organized groups of workers, answered t h a t he belonged t o "An A s s o c i a t i o n , t o s u b s c r i b e o u r Mites t o b r i n g b e f o r e t h e Honourable House of Commons. what? To b r i n g Our Case t h a t we might n o t be s e n t t o t h e F a c t o r i e s . ,'1 55 P a r l i a m e n t , a f t e r a d e l a y of s e v e r a l y e a r s , had by 1809 abro- g a t e d every l a w t h a t t h e wool workers had hoped might o f f e r them some protection. Some of t h e l a r g e r employers raced w i t h each o t h e r t o c a p t u r e what was l e f t of t h e market i n t h o s e w a r d i s t r e s s e d y e a r s by i n s t a l l i n g g i g m i l l s and s h e a r i n g frames, thereby a v a i l i n g themselves of t h e u s e of t h e consequently cheaper l a b o u r . T h i s was t h e s i g n a l f o r t h e beginning of Yorkshire Luddism: W e w i l l never l a y down A r m s [till] The House of Commons p a s s e s a n Act t o put down a l l Machinery h u r t f u l t o Commonality, and r e p e a l t h a t t o hang Frame Breakers. But We. We p e t i t i o n no more f i g h t i n g must. --that won't do Signed by t h e General of t h e Army of Redressers Ned Ludd, Clerk 156 Redressers f o r e v e r Amen. -- By t h e time t h e i r f r u s t r a t i o n s w i t h l e g a l methods of r e c o u r s e gave way t o Luddism, g i g m i l l s had come i n t o more o r l e s s g e n e r a l use except i n Leeds i t s e l f . Yorkshire Luddism w a s more concerned w i t h shear- i n g frames which had n o t come i n t o such widespread use. I n t h e beginn- i n g t h e i r a t t a c k s e q u a l l e d t h o s e of t h e Nottingham L u d d i t e s i n organizat i o n and thoroughness. They s e n t l e t t e r s t o t h e owners of t h e frames warning them t o s t o p u s i n g them i f they d i d n ' t want t h e i r frames and premises destroyed. I f t h e owner d i d n ' t comply, they descended upon h i s premises a t n i g h t i n two groups, one t o keep watch w h i l e t h e o t h e r d i d t h e job. A f t e r one such a t t a c k , according t o a Leeds newspaper, A s soon a s t h e work of d e s t r u c t i o n was completed, t h e Leader draw up h i s men, c a l l e d over t h e r o l l , each man answering t o a p a r t i c u l a r number i n s t e a d of h i s name; they t h e n f i r e d o f f t h e i r p i s t o l s gave s h o u t , and marched o f f i n r e g u l a r m i l i t a r y o r d e r . I57 ... Within s i x weeks of t h e f i r s t a t t a c k s , most of t h e s m a l l e r m a s t e r s who had i n s t a l l e d s h e a r i n g frames had taken t h e i r machines down. Faced w i t h g e n e r a l p u b l i c h o s t i l i t y , t h e apparent h e l p l e s s n e s s of t h e m i l i t a r y and t h e s u c c e s s e s of t h e Luddite bands, t h e i r determina t i o n f a i l e d them when they r e c e i v e d l e t t e r s such a s t h e following: Information h a s j u s t been given t h a t you a r e a h o l d e r of t h o s e d e t e s t a b l e Shearing Frames, and I was d e s i r e d by my Men t o w r i t e t o you and g i v e you f a i r Warning t o p u l l them down...You w i l l t a k e n o t e t h a t i f they a r e n o t taken down by t h e end of n e x t week, I w i l l d e t a c h one of my L i e u t e n a n t s w i t h a t l e a s t 300 Men t o d e s t r o y them and f u r t h e r more t a k e Notice t h a t i f y o u g i v e u s t h e Trouble of coming s o f a r we w i l l i n c r e a s e your m i s f o r t u n e by burning your B u i l d i n g s t o Ashes and i f you have t h e Impudence t o f i r e upon any of my Men, they have o r d e r s t o murder you, & burn a l l your Housing, you w i l l have t h e Goodness t o your Neighbours t o inform them t h a t t h e same f a t e a w a i t s them i f t h e i r Frames a r e n o t s p e e d i l y taken down. .. A f t e r l e s s than two months of a c t i v i t y , l i t t l e remained f o r t h e Luddites t o do e x c e p t mount an a t t a c k on t h e few l a r g e m i l l s t h a t s t i l l used t h e d i s p u t e d machines. The f i r s t a t t a c k by a crowd. of between 300 and 600 on an "extensive" c l o t h manufactory n e a r Wakefield was a success. T h e i r n e x t a t t e m p t was on t h e Rawfolds M i l l of M r . Cartwright, one. of t h e b i g g e s t wool manufacturers. w a s defended. inery. The a t t a c k w a s expected and t h e m i l l The a t t a c k e r s l e f t i n d e f e a t w i t h o u t d e s t r o y i n g any mach- The a f f r a y r e s u l t e d i n t h e d e a t h of two of t h e Luddites who, a f t e r being l e f t behind wounded, were r e f u s e d a i d by Cartwright because they d e c l i n e d t o inform on t h e i r companions. shed i n t h e e n t i r e Luddite a f f a i r . This was t h e f i r s t blood Following t h i s , Yorkshire Luddism ceased t o c o n s i s t of a t t a c k s on machinery and became c h a r a c t e r i z e d by more g e n e r a l l y s u b v e r s i v e and r e v o l u t i o n a r y aims, g i v i n g way t o w e l l organized r a i d s f o r arms and money. It l a t e r faded away i n a c l i m a t e of a r r e s t s , t h r e a t s and b e t r a y a l s , a s w e l l a s a r e v e r s i o n t o pursuing avenues of l e g a l r e c o u r s e and more p a c i f i c t r a d e union t y p e organizat i o n and a c t i v i t i e s . Yorkshire Luddism was n o t a q u e s t i o n of a b l i n d unthinking o p p o s i t i o n t o machinery. I n f a c t , s h o r t l y a f t e r t h e t u r n of t h e century t h e r e were p r o p o s a l s made by t h e wool workers f o r t h e g r a d u a l introduct i o n of t h e machines w i t h p r o v i s i o n f o r f i n d i n g o t h e r employment f o r t h o s e who would thereby l o s e t h e i r jobs, o r f o r a t a x on c l o t h f i n i s h e d by t h e machines f o r t h e r e l i e f of t h e unemployed looking f o r work. p r o p o s a l s came t o naught. These The croppers from t h e i r p o i n t of view had q u i t e l o g i c a l f e a r s about t h e meaning of g i g m i l l s and s h e a r i n g frames, and t h e s e f e a r s were j u s t i f i e d . T h e i r t r a d e w a s soon e l i m i n a t e d : Between 1806 and 1817 t h e number of g i g m i l l s i n Yorkshire was s a i d t o have i n c r e a s e d from 5 t o 72; t h e number of s h e a r s worked by machinery from 100 t o 1,462; and o u t of 3,378 shearmen no l e s s than 1,170 were u t of work w h i l e 1,445 were o n l y p a r t l y employed. 158 I n t o t a l d e f e a t they t r i e d t o g e t t h e government, s i n c e i t would n o t s t o p t h e i r replacement by machinery, t o h e l p them emigrate. This too was refused, and a s t h e Hammonds wrote, they "were l e f t t o s t a r v e a s E e s t they could". Although Yorkshire Luddism was s p e c i f i c a l l y d i r e c t e d a g a i n s t t h e use of s h e a r i n g frames and g i g m i l l s , i t was t h e r e s u l t of and founded upon a much more g e n e r a l u n r e s t concerning t h e u n r e s t r a i n e d ascendency of i n d u s t r i a l i z i n g c a p i t a l i s m trampling underfoot t h e t r a d i t i o n a l r e l a t i o n s and methods of p r o d u c t i o n and t h e ways of l i f e t h a t they were p a r t o f . According t o Malcolm Thomis: ...p a r t of t h e resentment of t h e Yorkshire L u d d i t e s a r o s e from t h e f a c t t h a t manufacturers were n o t only o p e r a t i n g shearing-frames and gigm i l l s b u t a l s o g a t h e r i n g them t o g e t h e r i n l a r g e numbers and housing them i n f a c t o r i e s , a l o n g s i d e o t h e r p r o c e s s e s i n cloth-production from which they had t r a d i t i o n a l l y been k e p t s e p a r a t e . 160 We have a l r e a d y seen how t h e l e g a l b a t t l e a g a i n s t t h e g i g m i l l immedi a t e l y g e n e r a l i z e d i t s e l f i n t o an e x p r e s s i o n of o p p o s i t i o n t o t h e f a c t o r y system by a v e r y d i v e r s e p a r t of t h e p o p u l a t i o n . It was i n p a r t a wide- spread and deeply f e l t moral o u t r a g e a g a i n s t t h e i n d u s t r i a l c a p i t a l i s t s t h a t allowed Luddism t o win what v i c t o r i e s i t d i d a t a t i m e when t h e r e were 12,000 t r o o p s i n t h e a r e a , a g r e a t e r number t h a n General Wellington, who l a t e r d e f e a t e d Napoleon, had under h i s command. It was a s e n s e of o u t r a g e a t a system which t h e working people f e l t v i o l a t e d t h e honor of c r a f t s m a n s h i p , t h e c o n t r o l of workers over t h e i r t r a d e , and t h e r i g h t of people t o e a r n a decent l i v i n g . "What was a t i s s u e , " according t o Thompson, was t h e 'freedom' of t h e c a p i t a l i s t t o d e s t r o y t h e customs of t h e t r a d e , whether by new machinery, by t h e factory-system, o r by u n r e s t r i c t e d competi t i o n , beating-down wages, u n d e r c u t t i n g h i s r i v a l s , and undermining t h e s t a n d a r d s of craftsmanship. 1 6 1 Marx c r i t i c i z e d Luddism and machine breaking i n g e n e r a l : It took both time and e x p e r i e n c e b e f o r e t h e workpeople l e a r n t t o d i s t i n g u i s h between machinery and i t s employment by c a p i t a l , and t o d i r e c t t h e i r a t t a c k s , n o t a g a i n s t t h e m a t e r i a l i n s t r u m e n t s of p r o d u c t i o n , b u t a g a i n s t t h e mode i n which they a r e used. 162 But h e c l e a r l y misunderstood t h e s i g n i f i c a n c e of Luddism. It i s absurd t o t h i n k t h a t workers o b j e c t e d t o machines simply a s machines. The i d e a t h a t machine breaking w a s some form of p r i m i t i v e s u p e r s t i t u t i o n , a d i s placement of t h e r e l a t i o n s h i p w i t h t h e owner on t o t h a t w i t h t h e machine, i s t o f a i l t o understand t h a t t h e machine i s p a r t of t h e power of t h e owner. Machinery w a s t h e embodiment of c a p i t a l . A s t h e Hammonds observed, "The s t r u g g l e i s n o t s o much a g a i n s t machinery a s a g a i n s t t h e power behind t h e machinery, t h e power of c a p i t a l . ,,I63 Marx's c r i t i c i s m of machine breaking and t h e Luddites h a s b e e n ' r e p e a t e d i n one form o r t h e o t h e r by many and sundry. It h a s been s a i d t h a t t h e i r hopes and ambitions were r e a c t i o n a r y and s h o r t - s i g h t e d , that they d i d n ' t understand t h e i r s i t u a t i o n and they c o u l d n ' t hope t o stem t h e t i d e of h i s t o r y and win a g a i n s t t h e new economic o r d e r , and t h a t i t was obvious they would be d e f e a t e d i n t h e long run. Of c o u r s e i n t h e long run they would a l s o be dead, and i n t h e meantime they had t o e a t . A s we have seen, some, though not a l l , of t h e i n c i d e n t s .of machine break- i n g d i d succeeed i n postponing impoverishment and o b l i v i o n f o r a generat i o n o r two. Machinery, l i k e any o t h e r k i n d of technology, cannot be unders t o o d on i t s own. It makes s e n s e only w i t h i n a c o n t e x t , a s p a r t of an o r g a n i z a t i o n of work which i s p a r t of an economic system which i n t u r n 136 i s p a r t of wha t a s o c i e t y i n.tneds t o b e f o r i t s p e o p l e . Neither t h e r i s i n g c a p i t a l i s t s n o r t h e working p e o p l e of t h e I n d u s t r i a l R e v o l u t i o n f a i l e d t o understand t h a t , i m p l i c i t l y i f n o t e x p l i c i t l y . h a s no h i s t o r y of i t s own. Machinery Machines d i d n o t a p p e a r a s t h e p h y s i c a l e x p r e s s i o n of some k i n d of independent pre-ordained l o g i c o f techno- l o g i c a l e ~ a h t i o n . R a t h e r , machinery was developed and a p p l i e d under t h e i n f l u e n c e of t h e p r i o r i t i e s of t h e b u s i n e s s system, by t h e n a t u r e of t h e i n v e n t i v e p r o c e s s . The k i n d of machinery developed, t h e methods by which i t i s a p p l i e d t o t h e p r o d u c t i o n p r o c e s s and t h e u s e s t o which i t i s p u t r e f l e c t t h e i n t e n t i o n s of t h o s e i n c o n t r o l of t h e b u s i n e s s system. That remains a s t r u e , t o d a y , i f n o t more s o , a s i t was d u r i n g t h e I n d u s t r i a l R e v o l u t i o n . The development of machinery and t h e form t h a t t h e d i v i s i o n of l a b o u r t o o k - u n d e r t h e r i s e of t h e c a p i t a l i s t s y s t e m c o u l d a l m o s t b e c h a r a c t e r i z e d as a t e l e o l o g i c a l p r o c e s s , i f w e r e a l i z e t h a t t h e y evolved under c o n d i t i o n s t h a t determined t h e i r u s e f u l n e s s i n advance. What t h i s means i s t h a t t h e r i s i n g dominance o f t h e c a p i t a l i s t system c a l l e d i n t o b e i n g t h a t which was n e c e s s a r y f o r i t s e l f - - i n t h i s case, c e r t a i n k i n d s of machinery and ways of combining l a b o u r w i t h them which t o g e t h e r formed t h e o r g a n i z a t i o n of work t h a t conformed t o t h e needs of t h e system. During t h e I n d u s t r i a l R e v o l u t i o n , t h a t p r o c e s s was a n ad hoc i n f o r m a l one: i t was n o t y e t s y s t e m a t i c and thorough. C a p i t a l had n o t y e t e s t a b l i s h e d hegemony o v e r i m p o r t a n t p a r t s o f t h e s t r u c t u r e of s o c i e t y such as e d u c a t i o n and s c i e n c e t h a t would s e r v e t o make t h a t p r o c e s s s y s t e m a t i c and thorough. Although Andrew Ure saw i n t h e i n v e n t i o n of t h e s e l f - a c t i n g s p i n n i n g muze t h e g r e a t power r e s u l t i n g 137 when "cap it a 1 e n l i s t s s c i e n c e i n h e r s e r v i c e , " t h e f u l l magnitude of t h a t power had y e t t o b e s e e n . i n which Ure wrote t h a t we It wasn't u n t i l t h e end of t h e century s e e t h e f u l l f o r c e of t h e e n l i s t m e n t by c a p i t a l of s c i e n c e i n i t s s e r v i c e . The r e s u l t s of t h e e s t a b l i s h m e n t of hegemony by t h e b u s i n e s s system over s c i e n c e and education a r e c l e a r l y shown i n t h e a p p l i c a t i o n of t h e e n g i n e e r i n g m e n t a l i t y t o t h e d i v i s i o n of l a b o u r and t o t h e i n n o v a t i o n of new machinery through r e s e a r c h and development, b o t h of which took p l a c e i n a s y s t e m a t i c way i n t h e decades b e f o r e and a f t e r t h e beginning of t h i s century i n t h e United S t a t e s . That i s t h e s u b j e c t of t h e n e x t c h a p t e r . The I n d u s t r i a l Revolution i n England was t h e i n e v i t a b l e consequence of c a p i t a l i s m coming i n t o i t s own as a mode of economic activity. The conquest of economic and p o l i t i c a l power by t h e c a p i t a l i s t s wrought g r e a t changes i n t h e s t r u c t u r e s of s o c i e t y . The s u b j u g a t i o n of t h e o r g a n i z a t i o n of work t o t h e managerial need of t h e c a p i t a l i s t s t o extend c o n t r o l over t h e p r o d u c t i o n p r o c e s s was only one of t h o s e changes. This c h a p t e r has ateempted t o show how t h e appearance of t h e c e n t r a l i z e d workplace, an employer enunciated and enforced d i s c i p l i n e on t h e j o b , t h e d e t a i l d i v i s i o n of l a b o u r and t h e a c c e l e r a t e d i n n o v a t i o n and a p p l i c a t i o n of machinery were r e l a t e d t o t h e l o g i c of t h e needs of employers i n h e r e n t i n t h e emerging c a p i t a l i s t system of production. The n e x t c h a p t e r i s concerned w i t h f u r t h e r refinements of t h e c a p i t a l i s t o r g a n i z a t i o n of work t h a t occurred around t h e beginning of t h i s century i n t h e United S t a t e s . , FOOTNOTES TO CHAPTER FOUR S a h l i n s , Chapter One, e s p e c i a l l y p. 15-6. Melvin H. Kranzberg and Joseph G i l e s , By t h e Sweat of Thy Brow: Work i n t h e Western World (New York: G.P. Putnamts Sons, 1975), p. 4. L.A. Clarkson, The P r e - I n d u s t r i a l Economy i n England 1500-1750 (London: B.T. Basford, 1971), p. 103. E. Lipson, The H i s t o r y of t h e Woollen and Worsted I n d u s t r i e s (London: Frank Cass & Co., 1965), f i r s t pub. 1921 by A & C Black, P J.L. Hammond and Barbara Hammond, The R i s e of Modern I n d u s t r y . (London: Methuen and Co., 1925), p. 100. D. C. Coleman, I n d u s i r y i n Tudor and Stewart England (London: Macmillan P r e s s , 1975), p. 19. Lipson, p. 34. Clarkson, p. 104-5. Clarkson, p. 104 and G.D.H. Cole, A Short H i s t o r y of t h e B r i t i s h Working Class Movement 1789-1947 (London: George A l l e n and Unwin, 1948) , p. 12. Hammond and Hammond, p. 99. Lipson, p. 31-2. Hammond and Hammond, p. 99 and David Dickson, A l t e r n a t i v e Technology and t h e P o l i t i c s of Technical Change (Glasgow: William C o l l i n s Sons and Co., 1974), p. 72. P a u l Mantoux, The I n d u s t r i a l Revolution i n t h e E i g h t e e n t h Century (London: Jonathan Cape, 1961), p. 62-5 and John Addy, The T e x t i l e Revolution (London: Longman Group, 1967), p. 6. Mantoux, p. 67. Clarkson, p . 101. Mantoux, p. 58-61 and Addy, p. 7-8. Report from t h e S e l e c t Committee appointed t o c o n s i d e r t h e S t a t e of t h e Woollen Manufacture i n England, 1806, p . 1. Quoted i n Mantoux, p. 61. FOOTNOTES TO CHAPTER FOUR CONTINUED 18. David S. Landes, The Unbound Prometheus: Technological Change and I n d u s t r i a l Development i n Western Europe from 1750 t o t h e P r e s e n t (Cambridge: Cambridge U n i v e r s i t y P r e s s , 1969), p. 45. 19. Clarkson, p. 105 and G.D.H. 20, Mantoux, p. 32. 21. Kranzberg and Giles, p. 84. 22. W . J . Ashley, An English Economic H i s t o r y and Theory (London: Longmans, Green and Co., 1925), 4 t h e d . , f i r s t pub. 1893, P a r t 11, p. 255n. a s quoted i n J u r g e n Kuczynski, The Rise of t h e Working C l a s s (New York: McGraw-Hill, 1967), p. 7. Cole, p. 13. Ashley i n Kuczynski, p. 7. Lipson, p. 47-9. Mantoux, p . 33-4. Quoted i n Lipson, p. 49-50. Sidney P o l l a r d , The Genesis of Modern Management (Cambridge: Harvard U n i v e r s i t y P r e s s , 1965), p. 163. Landes, p. 81. Mantoux, p. 246. Addy, p. 26. 31. Coleman, p. 35-6. 32. Melvin M. Knight, Harry Elmer Bornes and F e l i x F l c g e l , Economic H i s t o r y of Europe, (Boston: Houghton M i f f l i n Co., t h e R i v e r s i d e P r e s s , 1927 ) , p. 346. 33. Knight e t a l . , p. 382. 34. K n i g h t e t a l . , p. 382-3. 35. Addy, p. 6. 36. Addy, p. 7. 37. S t a n l e y D. Chapman, The E a r l y Factory Masters: The T r a n s i t i o n t o t h e F a c t o r y System i n t h e Midlands T e x t i l e I n d u s t r y (Newton Abbot, England: David and C h a r l e s , 1967), p. 35. 140 FOOTNOTES TO CHAPTER FOUR CONTINUED Chapman, p. 37. A.P. Wadsworth and Julia De Lacy Mann, The Cotton Trade and Industrial Lancashire 1600-1780 (Manchester: Manchester University Press, 1931), p. 107. Wadsworth and Mann, p. 107. Wadsworth and Mann, p. 284-5. Mantoux, p. 279. Concerning the relationship of wages and output in the domestic system, see Landes, p. 58-60 and Dickson, p. 73. N.S.B. Gras, Industrial Evolution (Cambridge: Harvard University Press, 1930), p. 77. Mantoux, p. 74. Mantoux, p. 79. Mantoux, p. 80. Mantoux, p. 81. Mantoux, p. 81. Mantoux, p. 81. Chapman, p. 37. Chapman, p. 39 Chapman, p. Mantoux, p. 324. Landes, p. 57. Pollard, p. 33. This account is taken from Wadsworth and Mann, p. 398. J.L. Hammond and Barbara Hammond, The Skilled Labourer 1760-1832 (New York: Augustus M. Kelley, 1967; first pub. 1919), p. 191. Pollard, p. 33. Gras, p. 77. Gras, p. 83-4. 14 1 FOOTNOTES TO CHAPTER FOUR CONTINUED E.P. Thompson, "Time, Work-Discipline and I n d u s t r i a l ~ a p i t a l i s m " , P a s t and P r e s e n t 38 (December 1967): 71-2. Thompson, " I n d u s t r i a l C a p i t a l i s m " , p. 73. Thompson, " I n d u s t r i a l C a p i t a l i s m " , p. 72. Thompson, " I n d u s t r i a l C a p i t a l i s m " , p. 72. Thompson, " I n d u s t r i a l C a p i t a l i s m " , p. 73. M.W. F l i n n , Men of I r o n (Edinburgh: U n i v e r s i t y P r e s s , 19621, Po 99. P o l l a r d , p. 55. P o l l a r d , p. 56. E. L i p s o n , Economic H i s t o r y o f England v o l . 2:The Age of ~ e r c a n t i l i s * (London: Adam and C h a r l e s Black, 1964; f i r s t pub. 1931), p. 179. P o l l a r d , p. 59. Thompson, " I n d u s t r i a l C a p i t a l i s m , " p. 81. . P o l l a r d , p. 58-9. Thompson, " I n d u s t r i a l C a p i t a l i s m , " p. 81. F o r a c o m p l e t e e x p o s i t i o n see F l i n n . Thompson, " I n d u s t r i a l C a p i t a l i s m , " p. 81. F l i n n , p. 202. F l i n n , p. 202. Thompson, " I n d u s t r i a l C a p i t a l i s m , " p. 82. Thompson, " I n d u s t r i a l C a p i t a l i s m , " p. 82. F l i n n , p. 201. Thompson, " I n d u s t r i a l C a p i t a l i s m , " p. 82. Thompson, " I n d u s t r i a l C a p i t a l i s m , " p. 86. Wadsworth and Mann, p. 433. Thompson, The Making of t h e E n g l i s h Working Class, p. 305-6. 142 FOOTNOTES TO CHAPTER FOUR CONTINUED Thompson, The Making of t h e English Working C l a s s , p. 306-7. R.S. F i t t o n and A.P. Wadsworth, The S t r u t t s and t h e Arkwrights A Study of t h e E a r l y F a c t o r y System (Manchester: 1785-1830: U n i v e r s i t y P r e s s , 1958), p. 235-6. F i t t o n and Wadsworth, p. 236-7. J.S. Ashton, The I n d u s t r i a l Revolution, (London: P r e s s , 1967; f i r s t pub. 1948), p. 57. Oxford U n i v e r s i t y Andrew Ure, The Philosophy of Manufactures (New York: M. K e l l e y , 1967, f i r s t pub. 1835), p. 16. This i s Marx's f o r m u l a t i o n , C a p i t a l , v o l . 1 (Moscow: P u b l i s h e r s , n . d . ) , p. 334. Augustus Progress See Marx, p. 315 and 340 on t h i s p o i n t . See Marx, p. 315 and 340 on t h i s p o i n t . D e t a i l d i v i s i o n of l a b o r i s Harry Braverman's term i n Labor and Monopoly C a p i t a l : The Degradation of Work i n t h e Twentieth Century (New York: Monthly Review P r e s s , 1974). Minute d i v i s i o n of l a b o r i s Marx's term. This account i s t a k e n from Mantoux, p. 278-9. Mantoux, p. 279-80. Adam Smith, The Wealth of Nations, (Homewood, Ill.: I r w i n , 1963; f i r s t pub. l 7 7 6 ) , p. 5 . Richard D. Kranzberg and G i l e s , p. 92. Kranzberg and G i l e s , p. 93. Smith quoted by Kranzberg and G i l e s , p. 93. Smith quoted by Kranzberg and G i l e s , p. 101-2. P o l l a r d , p. 179. Ashton, p. 57. Mantoux, p. 387. Hammond and Hammond, The R i s e of Modern I n d u s t r y , p. 172. 143 FOOTNOTES TO CHAPTER FOUR CONTINUED Neil McKendrick, "Josiah Wedgewood and Factory Discipline," The Historical Journal 4 No. 1 (1961) : 32. See list in McKendrick, p. 33. Harold Owen, The Staffordshire Potter (London: Grant Richards, 1901) , p. 63. Hammond and Hammond, The Rise of Modern Industry, p. 172. Pollard, p. 265. Hammond and Hammond, The Rise of Modern Industry, p. 165. This account is taken from McKendrick, p. 47. Wedgewood to Bentley, June 25, 1769, reproduced in Ann Finer and George Savage, eds., The Selected Letters of Josiah Wedgewood (London: Cory, Adams & MacKay, l965), p. 76. Wedgewood to Bentley, Oct. 7, 1769 in Finer and Savage, p. 82-3. Wedgewood to Bentley, April 9, 1773 in McKendrick, p. 34. Wedgewood to Bentley, May 19, 1770 in Finer and Savage, p. 92. Wedgewood to Bentley, Dec. 1, 1769 in McKendrick, p. 32. Wedgewood to Bentley, May 12, 1776 in McKendrick, p. 36. Wedgewood to Bentley, Oct. 28, 1775 in McKendrick, p.. 36. Wedgewood to Bentley, May 12, 1776 in McKendrick, p. 37. Thompson, The Making of the English Working Class, p. 237. Charles Babbage, On the Economy of Machinery and Manufactures (New York: Augustus M. Kelly, 1963; first pub. 1832), p. 175-6. Hammond and Hammond, The Town Labourer, p. 28. Marx, Capital, p. 410. Hammond and Hammond, The Skilled Labourer, p. 190. Malcolm I. Thomis, The Town Labourer and the Industrial Revolution (London: B.T. Batsford, 1974), p. 74. 144 FOOTNOTES TO CHAPTER FOUR CONTINUED From The L i f e of S i r W i l l i a m F a i r b a i r n ed. William P o l e , quoted i n H . J . Habakkuk, American and B r i t i s h Technology i n t h e Nineteenth Century (Cambridge: Cambridge U n i v e r s i t y P r e s s , 1962) , p. 153. Ure, p. 370. Ure, p. 369. Ure, p. 365. Ure, p. 368. Ure, p. 19. Ure, p. 20-1. Thompson, The Making of t h e English Working C l a s s , p. 303. Wadsworth and Mann, p. 499. K a r l Biedermann, Vorlesungen uber Socialismus and s o c i a l e Fragen (Leipzig, 1847), p. 5 5 f f , quoted i n Jurgen Kuczynski, The R i s e of t h e Working C l a s s , t r a n s . C.T.A. Ray (New York: McGraw H i l l 1967), p. 59. E r i c J. Hobsbawm, "The Machine Breakers," P a s t and P r e s e n t 1 (February 1952) : 6 2 . Hobsbawm, p. 59. Hammond and Hamond, The S k i l l e d Labourer, p. 221. Hobsbawm, p. 59. Hobsbawm, p. 59. Hammond and Hammond, The S k i l l e d Labourer, p. 224. Hammond and Hammond, The S k i l l e d Labourer, p. 55. Mantoux, p. 406-7. Thompson, The Making of t h e English Working C l a s s , p. 303-5. Thompson, The Making of the English Working C l a s s , p. 523. Hamond and Hammond, The S k i l l e d Labourer, p . 51. 145 FOOTNOTES TO CHAPTER FOUR CONTINUED Hammond and Hammond, The S k i l l e d Labourer, p. 54. Wadsworth and Mann, p. 497. See f o r a more d e t a i l e d d e s c r i p t i o n and a n a l y s i s : Malcolm I. Thomis, The L u d d i t e s (New York: Schocken Books, 1972); Hammond and Hammond, The S k i l l e d Labourer, p . 257-340; and Thompson, The Making of t h e E n g l i s h Working Class, p. 521-602. Thompson, The Making; of t h e E n g l i s h Working C l a s s , p. 534. Quoted i n Hammond and Hammond, The S k i l l e d Labourer, p. 263-4. T h i s account h a s been t a k e n from t h e f o l l o w i n g s o u r c e s : Thompson, The Making of t h e E n g l i s h Working Class, p. 530-5 and 553-6; Hannnond and Hammond, The S k i l l e d Labourer, p. 225-70; and Thomis, The L u d d i t e s , p. 47-50 and passim. Thompson, The Making of t h e E n g l i s h Working C l a s s , p. 528. Hammond and Hammond, The S k i l l e d Labourer, p. 183. Thompson, The Making of t h e English Working C l a s s , p. 530. Quoted i n Thompson, The Making of t h e E n g l i s h Working C l a s s , p. 557. Thompson, The Making of t h e English Working C l a s s , p . 558. Lipson, The H i s t o r y of t h e Woollen and Worsted I n d u s t r i e s , p. 191. p. 191. Thomis, The Town Labourer and t h e I n d u s t r i a l Revolution, p. 77. Thompson, The Making of t h e English Working C l a s s , p. 549. Marx, p. 404. Hammond and Hammond, The Town Labourer, p. 28. CHAPTER FIVE WORK AND WORKERS DURING THE PROGRESSIVE ERA Changing Economic Conditions The p e r i o d between 1875 and 1920 was a t i m e of g r e a t economic and s o c i a l change i n t h e United S t a t e s , a s w e l l a s elsewhere i n t h e kconomically developed world. The United S t a t e s e n t e r e d t h i s p e r i o d a s a p r i m a r i l y r u r a l a g r a r i a n s o c i e t y and emerged from i t a s an urban i n d u s t r i a l s o c i e t y ; i n f a c t , a s t h e w o r l d ' s foremost i n d u s t r i a l power. I n 1870 one i n f o u r people l i v e d i n a n urban a r e a . had i n c r e a s e d t o one o u t of every two people.1 By 1920 t h e number Along w i t h t h i s popula- t i o n c o n c e n t r a t i o n came o t h e r k i n d s of c o n c e n t r a t i o n : industrial. f i n a n c i a l and It i s d u r i n g t h i s p e r i o d t h a t we can l o c a t e t h e o r i g i n s of what has been c a l l e d monopoly c a p i t a l i s m . Simply s t a t e d , monopoly c a p i t a l i s m i s a way of r e f e r r i n g t o t h e replacement of small time competition among many f i r m s whose s h a r e of a g i v e n market i s r e l a t i v e l y i n s i g n i f i c a n t i n p r o p o r t i o n t o t h e o v e r a l l s i z e of t h e market by l i m i t e d competition among a few l a r g e f i r m s t h a t have a s i g n i f i c a n t s h a r e of and c o n t r o l over t h e i r market. The emergence of a few f i r m s with a l a r g e s h a r e of t h e i r market was accompanied by a s t r i k i n g growth i n t h e a b s o l u t e s i z e of manufacturing f i r m s . According t o Daniel Nelson, " ~ u r i n gt h e l a s t t h i r d of t h e n i n e t e e n t h c e n t u r y t h e 'average' p l a n t i n 11 o u t of 16 major i n d u s t r i e s more than doubled i n s i z e . "' I n 1870 one of t h e n a t i o n ' s l a r g e s t f a c t o r i e s , t h e McCormick p l a n t i n Chicago, had no more than 400 t o 500 employees. T h i r t y y e a r s l a t e r , t h e r e were more than 1,000 f a c t o r i e s employing 500 t o 1,000 people and 443 t h a t had more than 1,000 workers. The 22 l a r g e s t had more t h a n 4,000 employees. 3 The p r o c e s s by which monopoly c a p i t a l i s m came i n t o being was one of i n t e n s e competition. During t h e l a s t h a l f of t h e n i n e t e e n t h cent- u r y , t h e dynamic of competition d e s t r o y e d t h e v i a b i l i t y of competition i n t h e economy. During upswings i n t h e b u s i n e s s c y c l e , manufacturers raced t o i n c r e a s e t h e i r production. They made heavy c a p i t a l investments i n p l a n t which saddled them w i t h h i g h overhead c o s t s and excess c a p a c i t y during r e c e s s i o n s i n t h e b u s i n e s s cycle. Under t h e burden of h i g h over- head c o s t s during t h o s e r e c e s s i o n s , manufacturers were f o r c e d t o c u t p r i c e s t o lower t h a n t h e f u l l c o s t of t h e i r product i n o r d e r t o g e n e r a t e some revenue t o s e r v i c e a s much of t h o s e overhead c o s t s a s they could. They had t o s e l l t h e i r p r o d u c t s , even a t a l o s s . Under t h o s e c o n d i t i o n s , t h e weaker and l e s s s k i l l f u l l y managed f i r m s went bankrupt, l e a v i n g fewer and b i g g e r f i r m s i n any g i v e n ' s e c t o r of i n d u s t r y . The p o s i t i o n of t h e remaining f i r m s was s t r e n g t h e n e d , only t o be t e s t e d a g a i n d u r i n g t h e n e x t downturn i n t h e b u s i n e s s c y c l e . Thus t h e dynamic of competition l e d t o t h e d e s t r u c t i o n of t h o s e b u s i n e s s which could n o t hold out d u r i n g recessions. Competition engendered among manufacturers t h a t managed t o s u r v i v e t h e v a r i a t i o n s i n t h e b u s i n e s s c y c l e a s t r o n g tendency t o want t o l i m i t t h e i n s t a b i l i t y and i n s e c u r i t y a s s o c i a t e d w i t h p r i c e competition. It was i n t h e i n t e r e s t of s u r v i v i n g b u s i n e s s e s t o p u t a s t o p t o t h e i r , v u l n e r a b i l i t y t o p r i c e competition. That was a prime r e a s o n f o r t h e appearance of branded commodities, a s Smythe e x p l a i n s i n h i s forthcoming book : I f . . . a p a r t i a l monopoly could be c r e a t e d f o r t h e product of a p a r t i c u l a r manufacturer, a p a r t l y capt i v e market could p r o t e c t t h a t m a n u f a c t u r e r ' s produ c t from p r i c e competition and might avoid t h e l o s s e s and p o s s i b l e bankruptcy which followed i n p e r i o d s of t h e c y c l i c a l depression. A d v e r t i s i n g of brand names was t h e means t o t h a t p a r t i a l monopoly i n t h e s e l l i n g market f o r a commodity.. .4 The r e s t r i c t i o n of competition w a s a l s o t h e purpose of t h e famous d i n n e r s h e l d by Judge Gary, t h e P r e s i d e n t of U.S. S t e e l , a t which i n f o r m a l agreements t o f i x p r i c e s were made by t h e e x e c u t i v e s of t h e s u b s i d i a r i e s of t h e c o r p o r a t i o n . The i n d u s t r i a l empires forged around t h e t u r n of t h e century i n t h e United S t a t e s and elsewhere were t h e n a t u r a l r e s u l t of c u t - t h r o a t competition. The i n s t a b i l i t y of t h e com- p e t i t i v e s t r u g g l e f o r s u r v i v a l l e d t o t h e formation of monopolies by t h e more powerful f i n a n c i a l and i n d u s t r i a l e n t e r p r i s e s i n o r d e r t o minimize t h e t h r e a t posed by competition. I n t h i s k i n d of b u s i n e s s c l i m a t e , every c o m p e t i t i v e edge t h a t a f i r m could g a i n w a s c r u c i a l t o i t s a b i l i t y t o s u r v i v e . Any r e s t r i c - t i o n on t h e a b s o l u t e freedom of owners t o o p e r a t e t h e i r b u s i n e s s s o a s t o t a k e advantage of whatever o p p o r t u n i t y came t h e i r way was a hindrance and a t h r e a t . Both t h e o r g a n i z a t i o n of workers i n unions and many a s p e c t s of t h e t r a d i t i o n a l o r g a n i z a t i o n of work i n t u r n of t h e c e n t u r y f a c t o r i e s c o n s t i t u t e d a r e s t r i c t i o n on t h e freedom of t h e employing owners. This p e r i o d saw an upsurge of concerted a t t e m p t s t o undermine and deseroy both what remained of w o r k e r s ' c o n t r o l over t h e i r on t h e job shop f l o o r a c t i v i t i e s and unions, t h e o r g a n i z a t i o n s of workers t h a t i n p a r t expressed and defended t h e i r l i m i t e d c o n t r o l . ' It was a t t h i s time t h a t "management" appeared a s a d i s t i n c t and recognized a r e a of endeavour i n t h e b u s i n e s s world. Its emergence a s a conscious and s e l f - r e f l e c t i v e a c t i v i t y w a s a n e x t e n s i o n of t h e growing need t o p l a n c a r e f u l l y and o r g a n i z e a l l a s p e c t s of a f i r m ' s o p e r a t i o n s i n o r d e r t o m a i n t a i n and improve i t s c o m p e t i t i v e p o s i t i o n . The management a c t i v i t i e s of t h e c a p t a i n s of i n d u s t r y soon began t o encompass e f f o r t s t o i n c r e a s e t h e i r a b i l i t y t o c o n t r o l t h e f a c t o r y work f o r c e . Attempts t o i n c r e a s e c o n t r o l over t h e workforce l e d t o profound a l t e r a t i o n s i n t h e o r g a n i z a t i o n of work, and over a p e r i o d of time t h e '. managerial movement i n t o t h e realm of work o r g a n i z a t i o n wrought f a r r e a c h i n g changes i n t h e i n d u s t r i a l and s o c i a l landscape. These changes c o n s t i t u t e d t h e f o u n d a t i o n upon which much t h a t i s c h a r a c t e r i s t i c of t h e modern o r g a n i z a t i o n of work i s b u i l t . The o r i g i n s of some of t h e most s i g n i f i c a n t a s p e c t s of t h e workplace as a communication system can be t r a c e d t o developments i n t h i s p e r i o d . Much of what was being fought over was t h e p o s s e s s i o n and c o n t r o l of knowledge i n t h e workplace. This c h a p t e r f o c u s s e s on t h e developments i n t h e o r g a n i z a t i o n of work t h a t took p l a c e i n t h e United S t a t e s i n t h e period.between 1880 and 1920. The United S t a t e s a t t h a t time was r i s i n g t o t h e f o r e f r o n t of i n t e r n a t i o n a l i n d u s t r i a l expansion, and i t was h e r e t h a t t h e second r e v o l u t i o n i n t h e modern o r g a n i z a t i o n of work unfolded, though t h a t r e v o l u t i o n soon found i t s way t o o t h e r c o u n t r i e s w i t h s t r o n g and growing * economies, i n c l u d i n g ~ a n a d a . The f i r s t s e c t i o n of t h i s c h a p t e r d e s c r i b e s t h e way t h e l a b o u r p r o c e s s was organized p r i o r t o t h e g r e a t changes t h a t were t o come. The forms of work o r g a n i z a t i o n t h a t had come t o b e t r a d i t i o n a l i n f a c t o r i e s by t h e l a t t e r p a r t of t h e n i n e t e e n t h century were t h e s u b j e c t of an a t t a c k by employers and managers t h a t become more vehement and thorough a s time went on. The second s e c t i o n exam- i n e s t h e f i r s t t h r u s t of t h a t a t t a c k which c o n c e n t r a t e d on unions, s i n c e they were t h e most obvious e x p r e s s i o n of t h e e x i s t i n g d e g r e e of worker s o v e r e i g n t y i n t h e workplace. The t h i r d s e c t i o n i s con- cerned w i t h t h e second phase of a t t a c k on t h e t r a d i t i o n a l f a c t o r y o r g a n i z a t i o n of work, t h e r i s e of t h e s c i e n t i f i c management movement. The e f f e c t s of t h i s movement on modern concepts of workplace organiza t i o n and communication i n t h e workplace cannot be underestimated. The f o u r t h s e c t i o n looks a t t h e i n t r o d u c t i o n of a new kind of h i e r a r c h y i n t h e o r g a n i z a t i o n of work: job l a d d e r s . They were t h e f i n i s h i n g touch on t h e r a d i c a l changes i n t h e l a b o u r p r o c e s s t h a t were i n i t i a t e d a s p a r t of t h e s c i e n t i f i c o r s y s t e m a t i c management movement, and a r e an important component i n t h e f l a v o u r of t h e modern o r g a n i z a t i o n of work. Many examples w i l l b e taken from t h e s t e e l i n d u s t r y . The e v e n t s t h a t a r e t h e s u b j e c t of t h i s c h a p t e r unfolded i n t h o s e i n d u s t r i e s t h a t were i n t h e f o r e f r o n t of economic growth. t h e most important. The s t e e l i n d u s t r y w a s among The s t e e l i n d u s t r y i n t h e United S t a t e s generated t h e w o r l d ' s f i r s t b i l l i o n d o l l a r c o r p o r a t i o n , U.S. S t e e l . The Hierarchy of Workers' Control i n t h e L a t e Nineteenth Century F a c t o r y I f we were t o look i n on t h e shop f l o o r of an average f a c t o r y i n t h e 1880s o r 1890s, we would f i n d a r e l a t i v e l y simple, u n r e f i n e d l and incomplete k i n d of h i e r a r c h i c a l c o n t r o l of workplace a c t i v i t i e s based on t h e r e t e n t i o n of some shop f l o o r autonomy by s k i l l e d workers. I n t h e l a t e n i n e t e e n t h c e n t u r y , f a c t o r y owners l e f t many of what l a t e r became management f u n c t i o n s t o t h e i r foreman o r s k i l l e d workers, includi n g t h e h i r i n g and s u p e r v i s i o n of o t h e r workers and, through i n d i r e c t ways, t h e c o n t r o l over production l e v e l s . I n many r e s p e c t s , t h e r i g h t s and r e s p o n s i b i l i t i e s of t h e foremen o r s k i l l e d worker c o n s t i t u t e d somet h i n g approaching an empire. The e a r l y simple forms of h i e r a r c h i c a l c ~ n t r o li n t h e o r g a n i z a t i o n of work were b u i l t w i t h t h o s e l i t t l e empires. The c o n t r a c t system, p r e v a l e n t i n t h e i r o n and machine i n d u s t r i e s among many o t h e r s , p r o v i d e s an example of one of t h e t r a d i t i o n a l k i n d s of work o r g a n i z a t i o n i n t h e l a t e n i n e t e e n t h c e n t u r y f a c t o r i e s . It was used i n many of t h e l a r g e r o p e r a t i o n s a s a way t o c o o r d i n a t e production activity. Under t h e c o n t r a c t system t h e f a c t o r y owner c o n t r a c t e d w i t h a s k i l l e d craftsman t o produce a given product of a s p e c i f i e d q u a l i t y f o r a s e t p r i c e agreed upon i n advance. i a l s , t o o l s and o t h e r n e c e s s i t i e s . then h i r e d h i s own work crew. The company provided t h e mater- The c o n t r a c t i n g s k i l l e d craftsman He n e g o t i a t e d t h e p r i c e of t h e i r l a b o u r w i t h them, based on what he was g e t t i n g p a i d by t h e f a c t o r y owner. crew u s u a l l y g o t a day r a t e . His The c o n t r a c t o r g o t what was l e f t over from t h e c o n t r a c t p r i c e a f t e r t h e crew had been p a i d . Often t h e wages of t h e crew flowed almost a u t o m a t i c a l l y from t h e p r i c e of t h e o v e r a l l contract s i n c e t h e r e were t r a d i t i o n a l wage d i f f e r e n t i a l s between workers accordi n g t o t h e k i n d of work they performed on the c o n t r a c t . s k i l l e d craftsman had a wide-ranging autonomy. The contracting According t o Daniel Nelson, they 11 ... made v i r t u a l l y a l l t h e important d e c i s i o n s r e l a t i n g t o what, when, how and by whom t h e product would b e made...the c o n t r a c t o r s had n e a r l y complete c o n t r o l over t h e f a c t o r y work f o r c e . "6 The c o n t r a c t system of n i n e t e e n t h century America bore some resemblance t o t h e putting-out system of e i g h t e e n t h century England. The n i n e t e e n t h c e n t u r y f a c t o r y owner and t h e e i g h t e e n t h century p u t t e r o u t e r both gave raw m a t e r i a l s out t o be worked on by people who were n o t s t r i c t l y speaking t h e i r employees. This s e r v e s a s a reminder t h a t t h e development of t h e modern o r g a n i z a t i o n of work d i d n o t procede along a r i g i d l i n e a r path. The t r a d i t i o n a l o r g a n i z a t i o n of work i n nineteenth c e n t u r y America r e f l e c t e d t h e i n i t i a t i v e s taken by employers during the I n d u s t r i a l Revolution i n England, b u t not e n t i r e l y . In the contract system, work w a s performed on t h e employer's premises, b u t t h e c o n t r o l of t h e employer i n t h e l a b o u r p r o c e s s was s t i l l n o t f i r m l y e s t a b l i s h e d . The c o n t r a c t system a s a way of o r g a n i z i n g work w a s i n a sense t h e putting-out system i n s i d e t h e f a c t o r y . The h e l p e r system was a n o t h e r v a r i a t i o n on t h e simple hierarchi c a l method of o r g a n i z i n g production. The p o s i t i o n of t h e s k i l l e d worker i n t h e h e l p e r system x a s very s i m i l a r t o t h e s k i l l e d worker's p o s i t i o n i n t h e c o n t r a c t system. The craftsman was paid a l a r g e sum f o r t h e completion of a c e r t a i n amount of work. Out of t h i s l a r g e sum, he had t o pay t h e wages of h i s a s s i s t a n t s and h e l p e r s . The c r a f t s m a n ' s wage was u s u a l l y l i n k e d d i r e c t l y t o h i s o u t p u t , w h i l e t h e h e l p e r s were paid a fixed daily rate. Both t h e c o n t r a c t system and t h e h e l p e r system a r e c h a r a c t e r i z e d by David Montgomery, a h i s t o r i a n of workers' c o n t r o l , a s embodying " t h e f u n c t i o n a l autonomy of t h e craftsman". He lists i r o n molders, g l a s s blowers, coopers, paper machine t e n d e r s , locomotive e n g i n e e r s , mule s p i n n e r s , b o i l e r makers, p i p e f i t t e r s , typographers, jiggermen i n p o t t e r i e s , c o a l miners, i r o n r o l l e r s , p u d d l e r s and h e a t e r s among t h e c r a f t s workers who performed t h e i r work under c o n d i t i o n s of f u n c t i o n a l autonomy. Under b o t h systems t h e r e was a h i e r a r c h y of j o b s through which a worker on t h e bottom i n t h e lowest paid p o s i t i o n could hope t o r i s e t o a h i g h e r p a i d and h i g h e r s t a t u s p o s i t i o n . t h e b a s i s of s k i l l . That job h i e r a r c h y w a s a r t i c u l a t e d on The ones a t t h e t o p were t h e most h i g h l y s k i l l e d , and t h e ones a t t h e bottom were t h e l e a s t s k i l l e d . The g r a d a t i o n s r e f l e c t e d r e a l , d i s c r e t e and e a s i l y recognized d i f f e r e n c e s i n s k i l l and e x p e r i e n c e requirements f o r s p e c i f i c job f u n c t i o n s . s e e l a t e r , t h e dismantling A s we s h a l l of job h i e r a r c h i e s based on immediately obvious l e v e l s of s k i l l was one p a r t of t h e change i n t h e o r g a n i z a t i o n oC work t h a t w a s t o come. Owners of f a c t o r i e s i n which t h e c o n t r a c t i n g o r h e l p e r system was n o t p r a c t i c e d made use tion. of t h e foreman t o o v e r s e e shop f l o o r produc- Foremen t h e n had a wider degree of freedom t o r u n t h e i r depart- ment a s they s a w f i t than they g e n e r a l l y do i n contemporary f a c t o r i e s . They were u s u a l l y l e f t a l o n e by t h e owners t o handle most a s p e c t s of 7 what happened on t h e shop f l o o r . According t o Nelson, they made d e c i s i o n s about I1 ... how t h e job w a s t o b e done, t h e t o o l s and o f t e n t h e m a t e r i a l s t o be used, t h e timing of o p e r a t i o n s , t h e flow of work, t h e workersr methods and sequence of moves... they were h e l d accountable f o r what t h e workers d i d . . . i n p e r s o n n e l m a t t e r s - t h e h i r i n g , t r a i n i n g , s u p e r v i s i n g , m o t i v a t i n g , and d i s c i p l i n i n g of f a c t o r y workers-the foreman had v i r t u a l l y complete c o n t r o l . "8 Nelson i s somewhat misleading when he s a y s "complete c o n t r o l " because h e d o e s n ' t convey an impression of t h e e x t e n t t o which t h e workers under t h e purview of t h e foremen themselves e x e r c i s e d some autonomy i n t h e i r working a c t i v i t i e s . H e may perhaps be f o r g i v e n because he i s t r y i n g t o make t h e p o i n t t h a t i t was t h e foreman, s k i l l e d worker o r c o n t r a c t i n g worker who enjoyed many of t h e powers t h a t were l a t e r t r a n s f e r r e d t o managers. It i s important t o r e a l i z e t h a t a t t h a t time, managers a s such did not e x i s t . The appearance of managers went hand i n hand w i t h t h e replacement of simple forms of h i e r a r c h i c a l work o r g a n i z a t i o n by more r e f i n e d h i e r a r c h i e s t h a t g r e a t l y reduced t h e scope of t h e s k i l l e d workers' and foremens' domain. I n i t s p l a c e w a s e s t a b l i s h e d t h e domain of t h e manager. The manager's domain w a s carved out n o t only by d i s m a n t l i n g t h e empire of t h e s k i l l e d c o n t r a c t i n g worker, craftsman and foreman, b u t a l s o by an a s s a u l t on t h e t r a d i t i o n a l autonomy of t h e o t h e r workers. The t r a d i t i o n a l autonomy of n i n e t e e n t h c e n t u r y f a c t o r y workers was, of course, not absolute. But i t was r e l a t i v e l y s t r o n g enough t o have placed l i m i t s on t h e a u t h o r i t y of foreman and on t h e behaviour of cont r a c t i n g workers on t h e one hand, and on t h e a b i l i t y of employers t o a s s e r t managerial a u t h o r i t y a s q u i c k l y a s they wanted on t h e o t h e r hand. The d e g r e e of t r a d i t i o n a l autonomy t h a t f a c t o r y workers i n n i n e t e e n t h century America enjoyed was expressed i n two ways: through a moral code and through union r u l e s . F a c t o r y and o t h e r workers had formulated what amounted t o a kind of moral code p r e s c r i b i n g c e r t a i n s t a n d a r d s i n t h e i r workplace behaviour. It w a s a s t a t e m e n t of what each worker had a r i g h t t o expect of o t h e r workers, and i t w a s a m a n i f e s t a t i o n of some degree of c l a s s consciousn e s s and s o l i d a r i t y . For example, i n most branches of i n d u s t r y t h e r e were s t a n d a r d s accepted by t h e workers among themselves a s t o what cons t i t u t e d a f a i r day's output. I n t h e i r o n i n d u s t r y , f i v e f i r i n g s of t h e f u r n a c e w a s considered t o be a d a y ' s work.' Anyone w i l l i n g t o work more than t h i s was considered t o be a s e l f - s e e k i n g money grubber w i t h no compunctions about doing t h e work of more than one man, and thereby d e p r i v i n g a n o t h e r worker of a j o b . The moral f o r c e of those d e f i n i t i o n s of a f a i r d a y ' s work were f r e q u e n t l y c o d i f i e d i n union r u l e s . Union r u l e s extended f a r beyond a d e f i n i t i o n of a f a i r d a y ' s work, however. Most unions i n t h e l a t e nine- t e e n t h century were c r a f t unions b u i l t on t h e e x e r c i s e of c r a f t knowledge and s k i l l . The r u l e s of t h e c r a f t unions covered many a r e a s t h a t have today become p a r t of management's r i g h t s and p r e r o g a t i v e s . Union r u l e s commonly contained s p e c i f i c a t i o n s about t h e q u a l i t y of p r o d u c t , t h e m a t e r i a l s t o be used, t h e t o o l s t o be used and t h e methods of completing work t a s k s . Some examples from t h e b u i l d i n g t r a d e s a r e : bricklayers had r u l e s a g a i n s t l a y i n g b r i c k s with more than one hand and a g a i n s t spreading mortar w i t h any implement o t h e r than a trowel. Those r u l e s had t h e e f f e c t of r e s t r i c t i n g t h e speed w i t h which b r i c k s could be l a i d and were i n t e n d e d t o encourage c a r e f u l good q u a l i t y work. The brick- l a y e r s ' and masons' union r u l e s a l s o placed r e s t r i c t i o n s on t h e use of c e r t a i n k i n d s of machines. The machines had t o be operated by union members, and could n o t be worked l o n g e r than t h e hours customarily worked by t h e i r members. A c e r t a i n number of employees were r e q u i r e d t o be h i r e d f o r each machine t h a t the-employer operated. I f employees who d i d n o t work on c e r t a i n machines were l a i d o f f , then a p r o p o r t i o n a l number of employees who d i d work on t h e machines a l s o had t o be l a i d o f f .lo Many unions a l s o had r u l e s r e g u l a t i n g absenteeism and drunkeness a f f e c t i n g t h e a b i l i t y t o work. The r u l e s were intended t o p r o t e c t t h e l i v e l i h o o d of t h o s e who p r a c t i s e d t h e t r a d e , and t o m a i n t a i n worker determined s t a n d a r d s of q u a l i t y and q u a n t i t y of performance. Unions were n o t i n t h e h a b i t of n e g o t i a t i n g t h e r u l e s w i t h employers: r u l e s were n o t t h e employers' b u s i n e s s . union The unions attempted t o answer i n f r a c t i o n s of t h e i r r u l e s on t h e p a r t of employers w i t h b o y c o t t s and strikes. I n f r a c t i o n s of t h e r u l e s by members m e t w i t h f i n e s and o t h e r punishments. Workers who s e r i o u s l y o r h a b i t u a l l y i n f r i n g e d on t h e r u l e s were n o t uncommonly o s t r a c i z e d by t h e i r f e l l o w union members. I n many f a c t o r i e s , work s i t e s and i n d u s t r i e s , foremen were r e q u i r e d by t h e s k i l l e d workers t o j o i n t h e union s o t h a t they would b e s u b j e c t t o union d i s c i p l i n e r e g a r d i n g adherence t o t h e u n i o n ' s shop f l o o r r u l e s . Bruno Ramirez, an h i s t o r i a n of i n d u s t r i a l r e l a t i o n s i n t h e U.S. d u r i n g t h e t u r n of t h e c e n t u r y , g i v e s an i d e a of t h e e x t e n t of union r u l e s : Through t h e so-called union r u l e s , c r a f t unions had been i n a p o s i t i o n t o impose on employers c o n d i t i o n s b e a r i n g on v i r t u a l l y a l l a s p e c t s of t h e o r g a n i z a t i o n of production: t h e manner i n which new machinery and new work t e c h n i q u e s were i n t r o d u c e d , t h e number of a p p r e n t i c e s t o b e allowed t o work i n a given shop, t h e method of wage d e t e r m i n a t i o n , and c o n t r o l over t h e c l a s s i f i c a t i o n of work. 11 Union r u l e s embodied a form of workers' c o n t r o l which was an o b s t a c l e t o t h e a b i l i t y of employers t o t a k e advantage of p o s s i b i l i t i e s f o r improving t h e c o m p e t i t i v e p o s i t i o n of t h e i r companies. C r a f t unions i n g e n e r a l c o n s t i t u t e d a s e r i o u s c h a l l e n g e t o t h e expansionary i n s t i n c t s of t h e r i s i n g i n d u s t r i a l i s t s . The c h a l l e n g e r e s u l t e d from t h e unions' d e f e n s e of t h e t r a d i t i o n a l f a c t o r y organizat i o n of work i n which s k i l l e d workers r e t a i n e d a r e l a t i v e l y g r e a t power t o determine t h e i r own working c o n d i t i o n s , a s w e l l a s from t h e a c t i o n s of t h e unions aimed a t keeping wages up. While employers f o r t h e most p a r t had always been f i g h t i n g unions when they could, t h e r e was a renewed d e t e r m i n a t i o n i n t h e i r f i g h t a g a i n s t unions i n t h e decades b e f o r e and a f t e r t h e t u r n of t h e c e n t u r y . That renewed d e t e r m i n a t i o n was i n s p i r e d by t h e i n c r e a s i n g l y i n t e n s e competition a s s o c i a t e d w i t h t h e whorlwind c o n s o l i d a t i o n of t h e g i a n t f i n a n c i a l and i n d u s t r i a l empires a t t h a t time. The f i g h t a g a i n s t unions, and what t h a t meant f o r t h e r a d i c a l changes i n t h e c a p i t a l i s t o r g a n i z a t i o n of work, a r e t h e s u b j e c t of t h e n e x t s e c t i o n of t h i s c h a p t e r . The D e s t r u c t i o n of Workersv Control: The Attack on Unions During t h e h e a t of t h e i n t e n s e competition a s s o c i a t e d w i t h t h e formation of t h e g r e a t monopolies i n t h e l a s t y e a r s of t h e p a s t c e n t u r y , a t t e m p t s by t h e expanding f i r m s t o improve t h e i r c o m p e t i t i v e p o s i t i o n l e d t o concerted and f e r o c i o u s a t t a c k s on t h e e x i s t i n g degree of workers' c o n t r o l , on t h e p r i v a t e empires on foreman and c o n t r a c t o r s , and on unions. A l l t h o s e phenomena were u n i t e d by t h e common g o a l on t h e p a r t of employers t o p u t themselves more f i r m l y i n t h e d r i v e r ' s s e a t of t h e i r e n t e r p r i s e s . The owners l o a t h e d t h e unions f o r a v a r i e t y of r e a s o n s , n o t t h e l e a s t of which was t h a t they saw t h e unions a s an o b s t a c l e t o e x e r t i n g t h e i r own c o n t r o l over what happened a t t h e p o i n t of production i n t h e i r operations. Many o f t h e f i e r c e s t b a t t l e s between c a p i t a l and l a b o u r i n t h e l a s t y e a r s of t h e n i n e t e e n t h century were fought over t h e q u e s t i o n of union r e c o g n i t i o n . The famous Homestead s t r i k e of 1892 p r o v i d e s . a n e x c e l l e n t example. The o r g a n i z a t i o n of work a t Andrew Carnegie's s t e e l m i l l a t Homestead, Pennsylvania, was based on a combination of t h e c o n t r a c t and h e l p e r system. The company c o n t r a c t e d w i t h t h e s k i l l e d workers through t h e i r union, t h e Amalgamated A s s o c i a t i o n of I r o n S t e e l and Tin Workers,to produce a c e r t a i n amount of product a t a given r a t e p e r ton. The r a t e was c o n t i n g e n t on a s l i d i n g s c a l e t h a t corresponded t o market prices. When t h e market p r i c e went up, t h e company's l a b o u r c o s t s went up a u t o m a t i c a l l y . The union took t h e tonnage r a t e c o n t r a c t e d f o r by t h e company according t o t h e market p r i c e , and d i v i d e d i t up among a l l t h e v a r i o u s k i n d s of s k i l l e d workers involved i n producing t h e product. C a l c u l a t e d i n t o t h e i r n e g o t i a t i o n s among themselves was t h e amount t o be p a i d t o t h e i r u n s k i l l e d h e l p e r s . percentage of t h e h e l p e r ' s wages. The company a l s o p a i d a s m a l l I f a s k i l l e d worker wanted t o h i r e more than t h e number of h e l p e r s provided f o r him, he p a i d them o u t of h i s own wages.12 That system of o r g a n i z i n g and compensating l a b o u r d i d n o t l e a v e t h e company much c o n t r o l over i t s l a b o u r c o s t s , o r o v e r t h e pace and e f f i c i e n c y of production. C a t h e r i n e Stone, i n h e r s t u d y of l a b o u r i n t h e s t e e l i n d u s t r y , summed i t up l i k e t h i s : The p r i c e Cof a c o n t r a c t e d job] w a s determined by t h e market, and t h e d i v i s i o n of l a b o r and t h e pace of work was decided by t h e workers themselves.13 I n a time of r a p i d l y expanding markets and i n t e n s e competition f o r t h o s e markets, employers i n t h e s t e e l i n d u s t r y found t h i s system t o be a g r e a t hindrance. They were f u r t h e r annoyed by t h e c o n s t r a i n t s imposed upon them by t h e formalized c o n t r o l over a c t i v i t i e s a t t h e p o i n t of p r o d u c t i o n t h a t t h e union gave t h e workers. The Amalgamated A s s o c i a t i o n of I r o n , S t e e l and Tin Workers was one of t h e s t r o n g e s t of t h e day, i f n o t t h e strongest. The union had a s t r i n g of r u l e s i n t e n d e d t o prevent speedups and o v e r s t r a i n among t h e workers, and t h e r e were a l s o r u l e s t h a t served t o m a i n t a i n t h e d i v i s i o n of l a b o u r they had arranged among themselves on t h e b a s i s of t h e i r c r a f t knowledge. d e s c r i b e d it: This i s how a company h i s t o r i a n Every department and sub-department had i t s workmen's II committee1', w i t h a "chairman" and a f u l l c o r p s of o f f i c e r s . . h a r d l y a day passed t h a t a "committee" did n o t come forward w i t h some demand o r grievance. I f a man w i t h a d e s i r a b l e j o b d i e d o r l e f t t h e works, h i s p o s i t i o n could n o t be f i l l e d w i t h o u t t h e consent and t h e a p p r o v a l of an Amalgamated c o m i t t e e . . . T h e method of a p p o r t i o n i n g t h e work, of r e g u l a t i n g t h e t u r n s , of a l t e r i n g t h e machinery, i n s h o r t , every d e t a i l of working t h e g r e a t p l a n t , was s u b j e c t t o t h e i n t e r f e r ence of some busybody r e p r e s e n t i n g t h e Amalgamated Association. Some of t h i s meddling was s p e c i a l under t h e agreement t h a t had been signed by t h e Carnegies, b u t much of i t w a s n o t ; i t was only i n l i n e w i t h t h e g e n e r a l p o l i c y of t h e union...The h e a t s of a t u r n were d e s i g n a t e d , a s were t h e weights of t h e v a r i o u s charges c o n s t i t u t i n g a h e a t . The product p e r worker was l i m i t e d ; t h e p r o p o r t i o n of s c r a p t h a t might be used i n running a f u r n a c e w a s f i x e d ; t h e q u a l i t y of p i g - i r o n was s t a t e d ; t h e p u d d l e r s ' u s e of b r i c k and f i r e c l a y was f o r b i d d e n , w i t h e x c e p t i o n s ; t h e l a b o r of a s s i s t a n t s was d e f i n e d ; t h e t e a c h i n g of o t h e r workmen was prohibi t e d , n o r might one man lend h i s t o o l s t o a n o t h e r except a s provided f o r . l4 . ?he union a l s o had r u l e s d e f i n i n g what a "job" was, and p r o h i b i t i n g i t s members from doing more than one.15 A l l of t h i s prompted a Carnegie S t e e l Company o f f i c i a l t o say t h a t "when t h e union was f i r m l y entrenched a t Homestead, t h e men r a n t h e m i l l and t h e foreman had l i t t l e a u t h o r i t y . ,116 The p r e v a i l i n g s i t u a t i o n of worker c o n t r o l a t t h e p o i n t of product i o n formalized through t h e r u l e s and p o l i c i e s of t h e union l e d t o a powerf u l d e s i r e on t h e p a r t of t h e company t o exterminate t h e union. The up- coming n e g o t i a t i o n s i n 1892 t o renew t h e t h r e e y e a r o l d c o n t r a c t w i t h t h e Amalgamated A s s o c i a t i o n p r e s e n t e d t h e company t h e o p p o r t u n i t y they needed. Andrew Carnegie i n s t a l l e d Henry F r i c k , who had p r e s i d e d over union-busting i n t h e coke f i e l d s , t o r u n t h e m i l l during n e g o t i a t i o n s . Frick s t a r t e d by proposing a wage c u t , even though t h e s t e e l i n d u s t r y was on t h e upswing. The Arnalgated, of c o u r s e , r e f u s e d t h e o f f e r . F r i c k responded by f o r t i f y i n g t h e m i l l , e n c i r c l i n g i t w i t h a high f e n c e w i t h r i f l e s l i t s i n i t and barbed w i r e on top. H e announced t h a t i f t h e workers d i d n o t a c c e p t h i s o f f e r w i t h i n one month, t h e company would h e n c e f o r t h c e a s e t o recogn i z e t h e union, and d e a l w i t h t h e workers a s i n d i v i d u a l s . A s t r i k e began a few days a f t e r t h e end of t h e s t i p u l a t e d acceptance p e r i o d . B r i e f l y , t h e e v e n t s of t h e s t r i k e , which was one of t h e most n o t o r i o u s i n U. S. l a b o r h i s t o r y due t o i t s b i t t e r n e s s and l e n g t h , and t h e v i o l e n c e t h a t a r o s e from i t , a r e as follows: a few days i n t o t h e s t r i k e , t h r e e hundred P i n k e r t o n guards, arranged f o r p r i o r t o t h e beginni n g of t h e s t r i k e , a r r i v e d on F r i c k ' s o r d e r s w i t h t h e e x p r e s s i n t e n t i o n of t a k i n g over t h e m i l l s o t h a t i t could b e r u n using scab l a b o u r . e n t i r e town came o u t t o t u r n them back. The A pitched b a t t l e ensued' i n which about s i x t y p e r o p l e were s h o r t , s i x t e e n f a t a l l y . I n t h e end, t h e P i n k e r t o n s r e t r e a t e d , pursued and badly b e a t e n by t h e workers' wives. S h o r t l y a f t e r t h a t e v e n t , which a t t r a c t e d nation-wide a t t e n t i o n and h o r r o r ( f o r widely d i f f e r i n g r e a s o n s ) , 8,000 s o l d i e r s of t h e N a t i o n a l Guard took o v e r t h e town, and t h e m i l l resumed o p e r a t i o n s using scab labour. The s t r i k e r s h e l d o u t f o r a f u r t h e r f i v e months u n t i l , d e f e a t e d by hunger, e v i c t i o n s from company houses and c o s t l y c o u r t a c t i o n s , they voted t o end t h e s t r i k e . Almost none of t h e union men g o t t h e i r j o b s back. When they went t o ask f o r them, they discovered t h a t new p r o d u c t i o n methods and new machinery i n s t a l l e d d u r i n g t h e s t r i k e had made them r e p l a c e a b l e by e a s i l y t r a i n e d unskilled labour. meetings were banned. Grievance committees and workers Wages were s l a s h e d f a r more than had been , o r i g i n a l l y proposed. Twelve hour days and seven day weeks were t h e F r i c k s e n t a c a b l e t o Andrew r u l e r a t h e r than t h e exception.'' Carnegie : OUR VICTORY IS NOW COMXL ' ETE AND MOST GRATIFYING. DO NOT THINK WE WILL ENER HAVE SERIOUS LABOR TROUBLE AGAIN. WE HAD TO TEACH OUR EMPLOYEES A LESSON AND W E HAVE TAUGHT THEM ONE THEY WILL NEVER FORGET. F r i c k r e c e i v e d t h e following r e p l y : LIFE WORTH LIVING AGAIN. AROLZiD l8 . CONGRATULATE ALL Although t h e immediate cause of t h e Homestead s t r i k e was a con- flict o v e r r e d u c t i o n of wages, a s John F i t c h noted i n h i s i n v e s t i g a t i o n of t h e s t e e l w o r k e r s : ism".19 "There was a n o t h e r i s s u e . ' . . t h a t i s s u e was' union- There i s l i t t l e q u e s t i o n t h a t t h e i n t e n t i o n of Carnegie and F r i c k even b e f o r e t h e ? t r i k e began w a s t o f r e e themselves of union interference. Carnegie had w r i t t e n a d i r e c t i v e t o F r i c k p r i o r t o commence- ment of n e g o t i a t i o n s which s a i d "These w o r k s . . . w i l l be n e c e s s a r i l y non- Union a f t e r t h e e x p i r a t i o n of t h e p r e s e n t agreement." Fitch reports t h a t many of t h e s t r i k e r s b e l i e v e d t h a t "Frick d e l i b e r a t e l y sought t h e c o n f l i c t because he wanted t o d r i v e t h e union o u t of Homestead" and t h a t "they were going i n t o a f i g h t t o determine t h e i r r i g h t t o u n i t e d action."2o That they had cause f o r t h e s e b e l i e f s i s borne o u t by t h e s t a t e m e n t made by t h e company t h e day a f t e r t h e outbreak of v i o l e n c e during the s t r i k e : This outbreak s e t t l e s one m a t t e r f o r e v e r , and t h a t i s t h a t t h e Homestead m i l l h e r e a f t e r w i l l never a g a i n recognize t h e Amalgamated A s s o c i a t i o n nor any other labor o r g a n i ~ a t i o n . ~ ~ , The Homestead s t r i k e of 1892 w a s t h e f i r s t s h o t i n a long and u l t i m a t e l y s u c c e s s f u l f i g h t by t h e b i g s t e e l companies (and o t h e r major i n d u s t r i a l e n t e r p r i s e s ) t o g a i n g r e a t l y i n c r e a s e d c o n t r o l over t h e i r labour force. The v i c t o r i o u s r e s u l t f o r Carnegie S t e e l gave o t h e r employers i n t h e i n d u s t r y t h e encouragement they needed t o engage i n a showdown w i t h t h e union on t h e i r own t e r r i t o r y . And i t s p e l l e d t h e end f o r t h e Amalgamated A s s o c i a t i o n of I r o n , S t e e l and Tin Workers. I n j u s t two s h o r t y e a r s , t h e A s s o c i a t i o n , once t h e p r i d e of t h e American F e d e r a t i o n of Labor, had l o s t n e a r l y h a l f i t s membership a s a consequence of being f o r c e d o u t of one m i l l a f t e r a n o t h e r . and purposes, i t no l o n g e r e x i s t e d . 2 2 By 1910, f o r a l l i n t e n t s The e x t e r m i n a t i o n of t h e Amalga- mated A s s o c i a t i o n meant t h a t U.S. S t e e l , t h e n t h e w o r l d ' s l a r g e s t corpora t i o n (which was Xormed i n p a r t o u t of Carnegie S t e e l ) , could o p e r a t e f r e e of t h e power and c o n t r o l t h a t workers' s k i l l and union o r g a n i z a t i o n had given them over t h e i r working c o n d i t i o n s and a c t i v i t i e s a t t h e p o i n t of production. Without t h e union t o contend w i t h , t h e s t e e l moguls had a f r e e r hand t o r e o r g a n i z e t h e d i v i s i o n of l a b o u r i n t h e i r m i l l s u s i n g u n s k i l l e d o r s e m i - s k i l l e d workers and new techniques t h a t f u r t h e r weakened t h e formerly s t r o n g and p r i v e l e g e d p o s i t i o n of s k i l l e d workers who had p r e v i o u s l y c o n t r o l l e d production. The s t e e l i n d u s t r y showed t h e way. c l o s e l y behind. Other employers followed The y e a r s around t h e t u r n of t h e c e n t u r y saw an unprec- edented, widespread and f a i r l y s u c c e s s f u l a t t a c k on unions by l a r g e employers. by F i t c h : The i n t e n t i o n s of those employers were s u c c i n c t l y summarized The motive back of t h e d e s t r u c t i o n of unionism w a s d e s i r e f o r a d m i n i s t r a t i v e c o n t r o l . That c o n t r o l d i d n o t r e s t e n t i r e l y i n t h e hands of t h e employers s o long as t h e r e wagja s t r o n g org a n i z a t i o n among t h e i r employees. The employers were aiming f o r complete c o n t r o l over methods of work, l e v e l s of o u t p u t , q u a l i t y of f i n i s h e d p r o d u c t , h i r i n g and f i r i n g t h e number and kind of w o r k e r s - t h e y wanted and t h e freedom t o implement any kind of payment system they wanted. They wanted no i n t e r f e r e n c e from workers i n determining t h e d i v i s i o n of l a b o u r on t h e shop f l o o r , o r i n determining t h e kind of equipment and machinery they would use. Some of t h o s e g o a l s a r e expressed i n t h e adopted p r i n c i p l e s of t h e N a t i o n a l Metal Trades A s s o c i a t i o n which r e p r e s e n t e d t h e employers of over 30,000 workers and w a s one of t h e c o u n t r y ' s foremost employers1 o r g a n i z a t i o n s . They a r e reproduced i n p a r t by Ramirez a s follows: CONCERNING EMPLOYEES 1. S i n c e we, a s employers, a r e r e s p o n s i b l e f o r t h e work turned o u t by o u r workmen, we must have f u l l d i s c r e t i o n t o d e s i g n a t e t h e men we c o n s i d e r competent t o perform t h e work and t o determine t h e c o n d i t i o n s under which t h a t work s h a l l be prosecuted, t h e q u e s t i o n of t h e competency of t h e men being determined s o l e l y by us. While disavowing any i n t e n t i o n t o i n t e r f e r e w i t h t h e p r o p e r f u n c t i o n s of l a b o r o r g a n i z a t i o n s , we w i l l n o t admit of any i n t e r f e r e n c e w i t h t h e management of our b u s i n e s s . APPRENTICES, ETC. 4. The number of a p p r e n t i c e s , h e l p e r s and handymen t o be employed w i l l be d e t e r mined s o l e l y by t h e employer. METHODS AND WAGES 5. We w i l l n o t permit employees t o p l a c e any r e s t r i c t i o n on t h e management, methods o r p r o d u c t i o n of our shops, and w i l l r e q u i r e a f a i r d a y ' s work f o r a f a i r day's pay. Employees w i l l be paid by t h e h o u r l y r a t e , by premium system, piece-work o r c o n t r a c t , as t h e employers may e l e c t . 6. It i s t h e p r i v e l e g e of t h e employee t o l e a v e o u r employment whenever he s e e s f i t , and i t i s t h e p r i v e l e g e of t h e employer t o d i s c h a r g e any workmari when he s e e s f i t . 2 4 FREEDOM OF EMPLOYMENT By t h e e a r l y y e a r s of t h e t w e n t i e t h c e n t u r y , t h e b a t t l e f o r c o n t r o l had p r e c i p i t a t e d a g r e a t number of c o n f r o n t a t i o n s . According t o David Montgomery, s t r i k e s over c o n t r o l reached an a l l time high i n 1 9 0 3 . ~ Almost ~ 40 p e r c e n t of a l l s t r i k e s d u r i n g t h e n e x t y e a r were fought over r e c o g n i t i o n of union r u l e s o r of t h e union i t s e l f . The number of l o c k o u t s caused by t h o s e i s s u e s w a s h i g h e r t h a n ever. 2 6 The v i c t o r y of t h e b i g s t e e l employers o v e r t h e Amalgamated Association w a s a s i g n i f i c a n t blow t o t h e p r i v i l e g e d and r e l a t i v e l y powerful p o s i t i o n of t h e s k i l l e d workers. It gave t h e employers t h e o p p o r t u n i t y t o r e p l a c e them w i t h a combination of new techniques and semi-skilled workers who provided t h e l a b o u r needed f o r t h o s e new techniques. A r a p i d i n c r e a s e i n mechanization followed t h e d e f e a t of t h e s k i l l e d workers i n t h e s t e e l i n d u s t r y . Mechanization went hand i n hand w i t h a l e v e l l i n g of t h e k i n d s of workers employed i n t h e industry. The i n t r i c a t e h i e r a r c h y from s k i l l e d t o u n s k i l l e d worker c o l l a p s e d w i t h t h e i n c r e a s i n g use of s e m i - s k i l l e d workers t o o p e r a t e t h e v a r i o u s k i n d s of machines. The d i s a p p e a r a n c e of t h e h i e r a r c h y of l i m i t e d workers' c o n t r o l gave employers more power t o make and implement d e c i s i o n s about what went on a t the p o i n t of p r o d u c t i o n i n t h e i r mills. It t h e o r e t i c a l l y gave them t h e power t o i n c r e a s e c o n t r o l over l e v e l s of o u t p u t , q u a l i t y of product, h i r i n g and f i r i n g , methods of uork and a l l t h e o t h e r t h i n g s t h a t t h e s k i l l e d workers through t h e i r unions had p r e v i o u s l y had a s t r o n g v o i c e i n . , The disappearance of t h a t l i m i t e d h i e r a r c h y of worker's cont r o l p r e s e n t e d employers w i t h two new problems. The f i r s t was t h a t t h e b u i l t i n m o t i v a t i o n s t o do a good job ( s i n c e s k i l l e d workers had i n a s e n s e been p a r t n e r s i n production) t h a t were p a r t of t h a t h i e r archy were removed, l e a v i n g an obvious and s e r i o u s l a c k of m o t i v a t i o n f o r workers t o p r o v i d e cooperation t o t h e i r employers. known a s " t h e l a b o r problem". This became ' T h e second w a s t h a t employers discovered t h a t they r e a l l y d i d n o t have s y s t e m a t i c knowledge of production proc e s s e s a t t h e shop f l o o r l e v e l upon which t o b a s e managerial d e c i s i o n s . That problem was a p t l y expressed by Big B i l l Hayward of t h e I n d u s t r i a l Workers of t h e World: cap." "The manager's b r a i n s a r e under t h e workman's The s c i e n t i f i c management movement was one of t h e employer's a t t e m p t s t o s o l v e t h o s e problems. The i n s t i t u t i o n of a new kind of h i e r a r c h y w a s a n o t h e r move towards s o l v i n g t h o s e problems. The n e x t two s e c t i o n s of t h i s c h a p t e r w i l l d e a l w i t h t h o s e two developments. The D e s t r u c t i o n of Workers' Control: S c i e n t i f i c Management It has become popular i n r e c e n t y e a r s t o i d e n t i f y s c i e n t i f i c management w i t h t h e e f f o r t s of F r e d e r i c k Winslow Taylor. What Taylor d i d w a s t o c o a l e s c e and r e f i n e t h e i d e a s t h a t were being t r i e d out by a number of people i n a number of d i f f e r e n t s i t u a t i o n s i n t o an a r t i c u l a t e d system. H i s work was n e i t h e r t h e beginning nor t h e end of t h e l i n e of reasoning t h a t he has come t o r e p r e s e n t , though he d i d p u t t h e name of s c i e n t i f i c management t o i t . The f i r s t approximations t o t h e s o - c a l l e d s c i e n t i f i c system of 167 management originated before the previously mentioned problems arose from the crumbling of the hierarchy of skilled workers. The ideas that contained the embryonic form of scientific management can be traced in part to the increasing role of the engineer in the industrial corporation. Since the beginning of the Industrial Revolution, employers and engineers working for them had devoted constant and considerable effort to developing machinery which would increase the productivity of labour. Until the later part of the nineteenth century, the innovation of machinery -. under the influence of the capitalist logic of production had not been systematic. Then the business system started to consolidate its hegemony over the inventive process through rearranging and expanding the ways that research and development were carried out. The enlistment of science in the service of capital became more complete than Andrew Ure ever dreamed. The development of new machinery through systematic research and development was one side of the enlistment of science in the service of capital. The scientific management approach was the other side. Around the end of the nineteenth century, it was becoming increasingly clear that the mechanical component of the labour productivity equation was not the only limiting factor and that the organization of work within the productive process, and the ability to compel higher levels of performance within that organization, was an equally limiting factor. There was an increased interest in finding ways of extracting more out of the labour that was paid for. That interest was spurred on by the furious competition in that era of mergers that left us the industrial empires that are today's major corporations. Engineers began a more systematic s e a r c h f o r ways t o r e o r g a n i z e t h e i n t e r n a l o p e r a t i o n s of f a c t o r i e s t o i n c r e a s e p r o f i t a b i l i t y than e v e r b e f o r e . l i m i t e d t o the purely technical. T h e i r e f f o r t s were n o t They developed new methods f o r a wide v a r i e t y of what a r e now managerial f u n c t i o n s , such a s cost-accounti n g and comprehensive book-keeping. management. That w a s t h e beginning of modern 27 When t h e e n g i n e e r s c a s t t h e i r eyes on l a b o u r , t h e i r f i r s t e f f o r t s were i n experimentation w i t h systems of payment. The assumption they o p e r a t e d under w a s t h a t by t i n k e r i n g w i t h t h e methods of wage payment, they could d e v i s e one t h a t would have t h e e f f e c t of g e t t i n g workers t o work h a r d e r . Employers had been a t t e m p t i n g t o make u s e of p i e c e r a t e s i n i n c r e a s i n g numbers throughout t h e second h a l f of t h e n i n e t e e n t h century. Then t h e r e was a r u s h t o implement p i e c e r a t e s i n t h e s t e e l i n d u s t r y following t h e demise of t h e o l d s l i d i n g s c a l e tonnage r a t e . Employers l i k e d t h e i d e a of t h e p i e c e r a t e because i t seemed t o l i n k wages d i r e c t l y to productivity. wage would be. duce more. I n t h e o r y , t h e more a worker worked, t h e h i g h e r h i s This would provide t h e worker w i t h an i n c e n t i v e t o pro- What happened i n r e a l i t y was d i f f e r e n t , a s a v i s i t i n g i n d u s t r i a l i s t from England observed a t t h e time: P i e c e r a t e s a r e f i x e d only t o be c u t a s soon a s t h e employee develops t h e a b i l i t y t o i n c r e a s e p r o d u c t i o n . It does n o t r e q u i r e any g r e a t l e n g t h of time f o r a workman t o r e a l i z e t h a t he w i l l g e t about t h e same amount of money whether he works f a s t o r slow. 28 An a r t i c l e i n t h e i n d u s t r y magazine I r o n Age admitted a s much: Regardless of t h e c o n t i n u a l l y i n c r e a s i n g c o s t of l i v i n g , t h e manufacturers decide among themselves, f o r example, t h a t $1.50 f o r 10 hours is enough f o r a woman and t h a t $2.50 a day i s enough f o r t h e o r d i n a r y working man and a f a m i l y . The p i e c e work p r i c e s a r e t h e n a d j u s t e d s o t h a t t h e normal d a y ' s o u t p u t w i l l j u s t b r i n g about t h e s e wages. 29 The move toward p i e c e r a t e s was n o t l i m i t e d t o t h e s t e e l i n d u s t r y . Many unions r e p r e s e n t i n g t h e workers a f f e c t e d were a g a i n s t p i e c e rates. The comment of an o f f i c i a l of t h e I n t e r n a t i o n a l Association of Machinists i s a good example of workers1 a t t i t u d e s toward p i e c e rates: A change i n t h e method of work i n a shop whereby each workman w i l l have t o expend from 50 t o 100 p e r c e n t more energy, which i n t u r n w i l l produce 50 p e r c e n t t o 100 p e r c e n t more product f o r t h e same pay, f u l l y meets h i s i d e a of robbery. 30 Employers and t h o s e working on t h e i r behalf searched f o r more s o p h i s t i c a t e d ways of u s i n g wage payment systems t o i n c r e a s e production. That s e a r c h l e d them t o t h e d i s c o v e r y of systems l i k e t h e d i f f e r e n t i a l p i e c e r a t e , and t h e bonus and premium plans. Most of t h o s e p l a n s involved s e t t i n g a b a s i c p r o d u c t i o n quota f o r a worker's d a i l y o u t p u t , and t h e n paying an e x t r a amount of money f o r work t h a t exceeded t h e b a s i c quota i n t h e form of a bonus o r a h i g h e r p i e c e r a t e . N a t u r a l l y , t h e e x t r a pay r e c e i v e d by t h e worker d i d n o t match t h e e x t r a o u t p u t h e had t o produce t o earn it. The e n g i n e e r i n g magazines and i n d u s t r y magazines from j u s t b e f o r e t h e t u r n of t h e c e n t u r y were f i l l e d w i t h a r t i c l e s d e s c r i b i n g t h e v a r i a t i o n s on t h o s e wage i n c e n t i v e schemes. The wage i n c e n t i v e schemes were designed t o m o t i v a t e workers t o bork h a r d e r . But they had a n o t h e r very i n t e r e s t i n g e f f e c t on r e l a t i o n s among t h e workers which was n o t overlooked by employers. That e f f e c t w a s t o encourage t h e workers t o s e e t h e i r s e l f i n t e r e s t a s i n d i v i d u a l s , and t o d i s c o u r a g e c o l l e c t i v e a c t i o n s a g a i n s t t h e employer based on t h e community of i n t e r e s t of a l l workers. The wage i n c e n t i v e p l a n s i n v i t e d t h e worker t o i n c r e a s e h i s wage through t h e p u r s u i t of i n d i v i d u a l ambition i n competition w i t h o t h e r workers. t h e s o l u t i o n t o " t h e l a b o r problem". Many employers thought t h a t t h i s was I n t h e words of one manufacturer i n 1928, t h e u s e f u l n e s s of such i n c e n t i v e schemes was: ... t o break up t h e f l a t r a t e f o r t h e v a r i o u s c l a s s e s of workers. That i s t h e s u r e s t p r e v e n t a t i v e of s t r i k e s and d i s c o n t e n t . When a l l a r e p a i d one r a t e , i t i s t h e s i m p l e s t and almost i n e v i t a b l e t h i n g f o r a l l t o u n i t e i n t h e s u p p o r t of a common demand. When each worker i s p a i d according t o h i s r e c o r d t h e r e i s n o t t h e same community of i n t e r e s t . The good worker who i s adequ a t e l y p a i d does n o t c o n s i d e r himself aggrieved s o w i l l i n g l y n o r w i l l h e s o f r e e l y j e o p a r d i z e h i s standi n g by j o i n i n g w i t h t h e so-called "Marginal Worker." There i s n o t l i k e l y t o b e union s t r i k e s where t h e r e i s no union of i n t e r e s t . 3 l The wage i n c e n t i v e scheme does n o t remain i n such wide use today a s some employers from t h i s p e r i o d might have hoped. But t h e p l a n of consciously d i s c o u r a g i n g a union of i n t e r e s t among workers has remained i n a d i f f e r e n t form. That form, a s we s h a l l s e e i n t h e s e c t i o n follow- i n g t h i s one, w a s t h e c o n s t r u c t i o n of a job h i e r a r c h y under t h e employer's control. One of t h e p r i n c i p l e s of S c i e n t i f i c Management, a s e l a b o r a t e d by Taylor, was t o encourage workers t o pursue t h e i r i n d i v i d u a l p r i v a t e self interest. ' Taylor f i r s t conceived of h i s s y s t e m a t i c approach t o " t h e l a b o r problem" a s a v a r i a t i o n on t h e wage i n c e n t i v e scheme. His f i r s t d e s c r i p t i o n of i t , d e l i v e r e d t o t h e American S o c i e t y of Mechanical Engineers i n 1895, was e n t i t l e d "A P i e c e Rate System". As Taylor himself t e l l s t h e s t o r y , h e developed t h e f i r s t vers i o n of h i s system as a way t o d e s t r o y t h e c o l l e c t i v e a c t i o n taken by workers t o prevent overwork, o r what w a s c a l l e d by employers " s o l d i e r ing". Taylor, who worked h i s way up from t h e ranks of t h e shop f l o o r i n t h e Midvale S t e e l Company, a t f i r s t b e l i e v e d t h a t h i s primary o b j e c t i v e was t o e l i m i n a t e t h e c o l l e c t i v e l i m i t t o t h e speed of work e s t a b l i s h e d by groups of workers. That l i m i t w a s t r a d i t i o n a l l y placed somewhere below what might b e c a l l e d a t h e o r e t i c a l a b s o l u t e c a p a c i t y . The quest- i o n of how hard workers should work h a s no a b s o l u t e answer. A l l that can be s a i d a b s o l u t e l y i s t h a t workers cannot c o n s t a n t l y work a s hard a s they p o s s i b l y can w i t h o u t c o n s i d e r a b l e r i s k t o t h e i r h e a l t h and safety. What l e v e l below t h e t h e o r e t i c a l maximum c o n s t i t u t e s t h e o p t i - mum l e v e l i s a m a t t e r of i n t e r p r e t a t i o n . Not s u r p r i s i n g l y , employers have f r e q u e n t l y taken t h e view t h a t workers have n o t reached t h a t optimum l e v e l . Big employers a t t h e t u r n of t h e c e n t u r y were of t h e o p i n i o n t h a t workers were d e l i b e r a t e l y n o t performing a t t h a t optimum level. troy it. They c a l l e d i t " r e s t r i c t i o n of output" and they s e t o u t t o desThe unions and t h e workers took t h e o p p o s i t e view. They c a l l e d what t h e employers were up t o "robbery" and they set o u t t o prevent i t . And s o t h e s t r u g g l e was j o i n e d t o d e f i n e t h e meaning of "A f a i r d a y ' s work f o r a f a i r d a y ' s pay." t h a t struggle. Taylor was i n s t r u m e n t a l i n It was T a y l o r ' s i n t e n t i o n t o e n s u r e t h a t "what c o n s t i t - Utes a f a i r d a y ' s work w i l l be a q u e s t i o n f o r s c i e n t i f i c i n v e s t i g a t i o n , i n s t e a d of a s u b j e c t t o b e bargained and haggled over. 1132 I n h i s e a r l y e f f o r t s t o win t h e w a r a g a i n s t s o l d i e r i n g , Taylor concentrated on g e t t i n g workers t o work h a r d e r through a k i n d of bonus ' system t h a t e s t a b l i s h e d a l a r g e bonus t o b e p a i d t o workers who exceeded a c e r t a i n l e v e l of p r o d u c t i o n i n a day. That l e v e l was f a r i n excess of i what was a customary d a y ' s work. The bonus was l a r g e , b u t n o t i n propor- t i o n t o t h e i n c r e a s e d p r o d u c t i v i t y needed t o e a r n i t . Taylor achieved some s u c c e s s i n b r e a k i n g t h e team s p i r i t of t h e men a t Midvale S t e e l Company through h i s bonus system. H i s bonus system w a s r e a l l y n o t h i n g new, a s h a s been p o i n t e d o u t above. Howver, i t was only t h e beginning. What Taylor d i d t h a t was new i s i l l u s t r a t e d by h i s famous Schmidt experiment which h e c a r r i e d o u t a few y e a r s e a r l i e r t o e s t a b l i s h t h e l e v e l of p r o d u c t i o n f o r which a bonus would b e p a i d w h i l e h e was working f o r Bethlehem S t e e l . Taylor decided t h a t t h e 12% t o n s of p i g i r o n being loaded i n t o r a i l w a y c a r s by p i g i r o n h a n d l e r s p e r day w a s n o t enough. I n s t e a d , h e a s c e r t a i n e d f o r himself t h a t "47 t o n s was a proper day's work f o r a f i r s t - c l a s s pig-iron handler." men t o do a p r o p e r d a y ' s work. He t h e n s e t about g e t t i n g t h e The s t o r y of t h e method by which he achieved t h a t i s f a s c i n a t i n g and worth r e p e a t i n g a t l e n g t h . Taylor observed t h e men f o r a few days t o s e l e c t t h e o b j e c t of h i s a t t e n t i o n s . H i s choice was an immigrant worker who a p p a r e n t l y had e x c e p t i o n a l stamina a s he was accustomed t o " t r o t back home" every day a f t e r a f u l l day of work, coverirg t h e d i s t a n c e of about a m i l e w i t h no s i g n of exhaustion. This man, whom Taylor c a l l e d S'chmidt, had t h e f u r t h e r advantage from ~ a y l o r ' sp o i n t of view of being a pennypincher. of $1.15 ' He had managed on h i s wage a day t o buy a small p i e c e of l a n d , and was busy b u i l d i n g a house on i t b e f o r e and a f t e r work. Taylor, having i d e n t i f i e d t h i s man a s t h e most promising f o r h i s purposes, s i n g l e d him o u t from t h e gang of workers and had more o r l e s s t h e following c o n v e r s a t i o n w i t h him: "Schmidt, a r e you a high-priced man?" It V e l l , I d o n ' t know vat. you mean." "Oh y e s , you do. What I want t o know i s whether you a r e a high-priced man o r not." " V e l l , I d o n ' t know v a t you mean." Il Oh, come now, you answer my q u e s t i o n s . What I want t o f i n d o u t i s whether you a r e a high-priced man o r one of t h e s e cheap f e l l o w s h e r e . What I want t o f i n d o u t i s whether you want t o e a r n $1.85 a day o r whether you are s a t i s f i e d w i t h $1.15, j u s t t h e same a s a l l t h o s e cheap f e l l o w s a r e g e t t i n g . " . L v a n t ' S 1 . 8 5 a day? V a s d o t a high-priced V e l l , y e s , I v a s a high-priced man." . "Did man? 1t Oh, y o u ' r e a g g r a v a t i n g me. Of a n u r s e you want every one wants i t ! You know p e r f e c t l y $1.85 a day w e l l t h a t t h a t h a s v e r y l i t t l e t o do w i t h you b e i n g a high-priced man. For goodness' s a k e answer my quest i o n s , and d o n ' t waste any more of my time. Now come over h e r e . You s e e t h a t p i l e of p i g i r o n ? " - . "Yes " "You s e e t h a t c a r ? " ''Yes. " W e l 1 , ' i f you a r e a high-priced man, you w i l l load t h a t p i g i r o n on t h a t c a r to-morrow f o r $1.85. Now do wake up and answer my q u e s t i o n . T e l l me whether you a r e a high-priced man o r not." - "Vell d i d I got $1.85 f o r l o a d i n g d o t p i g i r o n on d o t c a r to-morrow?" "Yes, of c o u r s e you do, and you g e t $1.85 f o r loadi n g a p i l e l i k e t h a t every day r i g h t through t h e y e a r . That i s what a high-priced man does, and you know i t j u s t a s w e l l a s I do." "Vell, d o t ' s a l l r i g h t . I could l o a d d o t p i g i r o n on t h e c a r to-morrow f o r $1.85, and I g e t i t every day, don't I?" - c e r t a i n l y you do." " C e r t a i n l y you do "Vell, den, I vas a high-priced man." "Now, hold on, hold on. You know j u s t a s w e l l a s I do t h a t a high-priced man h a s t o do e x a c t l y a s h e ' s t o l d from morning t i l l n i g h t . You have s e e n t h i s man h e r e b e f o r e , haven't you?" "No, I never saw him. " "Well, i f you a r e a high-priced man, you w i l l do e x a c t l y a s t h i s man t e l l s you to-morrow, from morning t i l l n i g h t . When h e t e l l s you t o p i c k up a p i g and walk, you p i c k i t up and you walk, and when h e t e l l s you t o s i t down and r e s t , you s i t down. You do t h a t r i g h t s t r a i g h t through t h e day. And w h a t ' s more, no back t a l k . Now a high-priced man does j u s t what h e ' s t o l d t o do, and no back t a l k . Do you understand t h a t ? When t h i s man t e l l s you t o walk, you walk; when he t e l l s you t o s i t down, you s i t down, and you d o n ' t t a l k back a t him. Now you come on t o work h e r e tomorrow morning and I ' l l know b e f o r e n i g h t whether you a r e r e a l l y a high-priced man o r not." Schmidt s t a r t e d t o work, and a l l day long, and a t r e g u l a r i n t e r v a l s , was t o l d by t h e man who s t o o d over him w i t h a watch, "Now p i c k up a p i g and walk. Now s i t down and r e s t . Now walk now r e s t , " e t c . He worked when h e was t o l d t o work, and r e s t e d when h e was t o l d t o r e s t , and a t h a l f - p a s t f i v e i n t h e a f t e r n o o n had h i s 47 t o n s loaded on t h e c a r . 3 3 - Schmidt was rewarded f o r h i s obedience by r e c e i v i n g $1.85 p e r day (a s i x t y p e r c e n t i n c r e a s e ) f o r a t h r e e hundred and s e v e n t y s i x p e r c e n t i n c r e a s e i n t h e amount of work t h a t he d i d . Soon a l l t h e man i n t h a t shop were induced t o i m i t a t e t h e accomplishments of Schmidt f o r a s i m i l a r reward. The moral of t h e Schmidt s t o r y i s t h a t i t r e q u i r e d a thoroughly unique approach on t h e p a r t of management. Taylor e x p l a i n s t h a t t h e Schmidt experiment shows t h a t ... t h e r e i s a s c i e n c e of handling p i g i r o n , and f u r t h e r t h a t t h i s s c i e n c e amounts t o s o much t h a t t h e man who i s s u i t e d t o handle p i g i r o n cannot p o s s i b l e understand i t , n o r even work i n accordance w i t h t h e l a w s of t h i s s c i e n c e , without t h e h e l p of t h o s e who a r e over him. 34 This became t h e f i r s t p r i n c i p l e of t h e g o s p e l of s c i e n t i f i c management according t o Taylor: ... i n almost a l l of t h e mechanical a r t s t h e s c i e n c e which u n d e r l i e s each a c t of each workman i s s o g r e a t and amounts t o s o much t h a t t h e workman who i s b e s t s u i w d t o a c t u a l l y doing t h e work i s i n c a p a b l e of f u l l y understanding t h i s s c i e n c e , w i t h o u t t h e guidance of t h o s e who a r e working w i t h him o r over him. 3 5 Therefore, Taylor c o n t i n u e s , ... t h e management must t a k e over and perform much of t h e work which i s now l e f t t o t h e men; almost every a c t of t h e workman should be preceeded by one o r more p r e p a r a t o r y a c t s of t h e management which e n a b l e him t o do h38 work b e t t e r and q u i c k e r t h a n he o t h e r w i s e could. This was t h e keynote of T a y l o r ' s r a d i c a l c o n t r i b u t i o n s t o management. I n t h e Schmidt experiment, a r e p r e s e n t a t i v e of management w a s l i t e r a l l y s t a n d i n g over t h e worker d i r e c t i n g h i s every movement. complete s e p a r a t i o n of planning from performance. There was a I n T a y l o r ' s system, management w a s t o completely decompose every s t e p i n t h e work and p u t i t back t o g e t h e r a g a i n i n such a way t h a t every d e t a i l w a s planned. Its g o a l w a s t h e complete a p p r o p r i a t i o n of a l l knowledge t h a t workers had about how t o do t h e work (though Taylor argued t h a t t h e workers had only a l i m i t e d understanding) i n t o t h e p o s s e s s i o n of management s o t h a t management could u s e i t t o e s t a b l i s h t o t a l c o n t r o l o v e r how t h e work was t o be done and how much was t o be done. Absolute c o n t r o l of workers' a c t i v i t i e s implemented by t h e s y s t e m a t i c a n a l y s i s of work and i t s divi s i o n i n t o d i s c r e t e t a s k s was t h e essence of what Taylor b e l i e v e d was a s c i e n t i f i c approach. Taylor contemplated an a n a l y s i s , breakdown and c o n t r o l s o d e t a i l e d and thorough-going t h a t i t r e q u i r e d a n e n t i r e l y new and d i s t i n c t e n t i t y w i t h i n t h e p l a n t known a s t h e planning department t o c o o r d i n a t e and overs e e t h e work. He wanted t o t a k e t h e knowledge of p r o d u c t i o n techniques and t h e c o o r d i n a t i n g of t h e t a s k s t h a t comprised t h e p r o d u c t i o n techniques from t h e workers and g i v e them t o t h e planning department. The planning department would be t h e way t h a t management would e x e r c i s e i t s c o n t r o l over production. Taylor devised a system of what h e c a l l e d " f u n c t i o n a l foremanship" i n which t h e a c t i v i t i e s of t h e workers were d i r e c t e d , evalu a t e d , and rewarded o r punished n o t by one foreman, b u t by e i g h t . All e i g h t foremen had d i f f e r e n t f u n c t i o n s under t h e d i r e c t i o n of t h e planni n g department: t h r e e were t o g i v e i n s t r u c t i o n s , f o u r were t o e v a l u a t e performance s p e c i f i c a t i o n s i n d e t a i l , and t h e l a s t w a s t o g i v e o u t punishments. T a y l o r ' s sytem w a s never implemented i n i t s e n t i r e t y i n any given f a c t o r y f o r long. It w a s too e l a b o r a t e , took too long t o put i n t o f u l l o p e r a t i o n , and was i n i t i a l l y too expensive because of t h e c a r e f u l s t u d y t h a t Taylor i n s i s t e d on making f o r most employers t o a c c e p t t h e whole thing. However, t h e f a c t t h a t T a y l o r ' s system a s h e himself conceived of i t was n o t massively adopted by b i g employers does n o t diminish i t s significance. T a y l o r ' s p e r s o n a l e l a b o r a t i o n of t h e system of s c i e n t i f i c management was merely t h e most h i g h l y a r t i c u l a t e d e x p r e s s i o n of t h e massive changes t h a t were t a k i n g p l a c e i n t h e o r g a n i z a t i o n of work throughout i n d u s t r y . As t h e c l e a r e s t and most r e f i n e d e x p r e s s i o n of t h o s e changes, i t w a s a n overstatement and a n exaggeration. Neverthe- l e s s , t h e i d e a s t h a t Taylor c r y s t a l i z e d and focussed and t h e techniques . t h a t h e used r a p i d l y became t h e b a s i s f o r s t a n d a r d p r a c t i c e of modern l a b o u r management. The theory t h a t he e l u c i d a t e d h a s been i n c o r p o r a t e d i n t o t h e modern o r g a n i z a t i o n of work i n l a r g e s c a l e e n t e r p r i s e s , i n b o t h t h e p u b l i c and p r i v a t e s e c t o r and i n b o t h w h i t e c o l l a r and b l u e c o l l a r work. Harry Braverman has c a l l e d t h e t r e n d i n t h e o r g a n i z a t i o n of work t h a t Taylor w a s t h e c l e a r e s t exponent of " t h e s e p a r a t i o n of concept i o n from execution."37 The r e s u l t of t h a t t r e n d a r e one of t h e h a l l - marks of t h e modern o r g a n i z a t i o n of work. The main d i f f e r e n c e between T a y l o r ' s conception of t h e way t h a t s e p a r a t i o n should be o p e r a t e d and t h e way t h a t i t i s now a p p l i e d i n c u r r e n t p r a c t i c e i s t h e d i f f e r e n c e between t h e o r d e r and t h e r u l e . Taylor wanted each worker t o be i s s u e d every day a n i n s t r u c t i o n c a r d from t h e planning department t h a t would t e l l him e x a c t l y what h e w a s supposed t o do. That cumbersome procedure has been modified by t h e modern c o r p o r a t i o n o r government o f f i c e i n t o t h e s l e e k n e s s of t h e b u r e a u c r a t i c r u l e . There was one more major development i n t h e e x t e n s i o n of employer c o n t r o l over t h e o r g a n i z a t i o n of work d u r i n g t h e P r o g r e s s i v e Era. i s t h e s u b j e c t of t h e n e x t s e c t i o n . That The New Hierarchy i n t h e Workplace W e have seen how t h e d e f e a t of t h e Amalgamat ed Associ I r o n , Tin and S t e e l Workers opened t h e way t o t h e b i g employers i n t h e s t e e l i n d u s t r y t o r e o r g a n i z e t h e p r o d u c t i o n process i n a way t h a t gave them g r e a t e r c o n t r o l over i t . Some of t h e f i r s t moves they made were t o r e p l a c e t h e s k i l l e d workers w i t h machines. This was c l e a r l y observed by F i t c h i n h i s study of t h e s t e e l i n d u s t r y i n 1911: There h a s been a p o l i c y of d a r i n g , almost t o t h e p o i n t of r e c k l e s s n e s s , t h a t probably no o t h e r i n d u s t r y can d u p l i c a t e . No change has been overlooked t h a t would p u t a machine a t work i n p l a c e of a man; thousands of men have been d i s p l a c e d i n t h i s way s i n c e 1892.. .38 The r e s u l t was a c o l l a p s i n g of t h e s k i l l d i f f e r e n t i a l s of workers needed f o r t h e p r o d u c t i o n of s t e e l . collapse. There were two a s p e c t s of t h a t One a s p e c t i s s t a t e d s u c c i n c t l y by F i t c h : The p e r c e n t a g e of t h e h i g h l y s k i l l e d has grown s t e a d i l y l e s s ; and t h e p e r c e n t a g e of t h e u n s k i l l e d h a s s t e a d i l y i n c r e a s e d . 39 The d e c r e a s e i n t h e number of s k i l l e d workers n e c e s s a r y was n o t t h e only r e a s o n f o r t h e demise of l a r g e d i f f e r e n t i a l s i n t h e s k i l l l e v e l of workers i n t h e s t e e l i n d u s t r y . The o t h e r reason i s t h a t w i t h t h e advance of mechanization, t h e kind of s k i l l needed was becoming more and more s i m i l a r from worker t o worker. s p e c i a l i z e d machine o p e r a t o r s . The workers were becoming Although they worked on d i f f e r e n t mach- i n e s , t h e k i n d of s k i l l r e q u i r e d t o o p e r a t e them was minimal and i t was n o t g r e a t l y d i f f e r e n t from one machine t o t h e o t h e r . .being homogenized . The workforce was The homogenization of t h e workforce, w h i l e s o l v i n g some problems i n t h e c o n t r o l of t h e l a b o u r f o r c e f o r employers, c r e a t e d o t h e r s . Homo- g e n i z a t i o n was t h e r e s u l t of s h a t t e r i n g t h e l i m i t e d c o n t r o l o v e r t h e production p r o c e s s t h a t s k i l l e d workers had p r e v i o u s l y e x e r c i s e d . It i s q u i t e c l e a r t h a t i t w a s a major s t e p forward from t h e employers' p o i n t of view i n extending t h e i r own c o n t r o l over t h e p r o d u c t i o n p r o c e s s . i t l e f t employers w i t h some new problems. But The o l d h i e r a r c h y of t h e s k i l l e d workers, and t h e o r g a n i z a t i o n of production based on t h a t h i e r archy, had provided workers w i t h some degree of m o t i v a t i o n i n t h e i r work. They had been t o some e x t e n t p a r t n e r s i n production under t h e c o n t r a c t i n g system w i t h t h e s l i d i n g s c a l e of wages. There was a l s o a l o g i c a l c l e a r l y d e f i n e d p a t h f o r upward m o b i l i t y f o r workers through t h e h i e r a r c h y of skill. job. That provided a n o t h e r m o t i v a t i o n f o r workers t o do a c r e d i t a b l e Once t h a t h i e r a r c h y had been dismantled, t h a t was no l o n g e r t r u e . There was nowhere f o r workers t o go, and no way f o r them t o improve t h e i r c o n d i t i o n except through u n i t i n g t o g e t h e r and t a k i n g c o l l e c t i v e a c t i o n t o demand b e t t e r c o n d i t i o n s from t h e i r employers. That p r e s e n t e d t h e employers w i t h a s e r i o u s and long term t h r e a t --a t h r e a t they had t o do something about. Their i n i t i a l a c t i o n s t o a d d r e s s t h a t problem were i n t h e a r e a of v a r i o u s k i n d s of i n c e n t i v e pay schemes, a s we have seen. I t should, however, be noted t h a t i n c e n t i v e pay schemes were f i r s t being experimented w i t h b e f o r e t h e d e s t r u c t i o n of t h e h i e r a r c h y of s k i l l e d workers. They were seen a s a way t o d e a l , w i t h u n s k i l l e d workers b e f o r e t h a t happened. The p o i n t h e r e i s t h a t i n c e n t i v e pay schemes achieved a g r e a t e r u s e f u l n e s s and came i n t o g e n e r a l 180 u s e as a way t o d e a l with t h e e f f e c t s of t h e d e s t r u c t i o n of t h e h i e r archy of s k i l l e d workers, although they o r i g i n a t e d b e f o r e t h a t . As we s a w i n t h e p r e v i o u s s e c t i o n of t h i s c h a p t e r , t h e premium and bonus wage systems and t h e d i f f e r e n t i a l p i e c e r a t e systems had two advantageous e f f e c t s on workers from t h e employers' p o i n t of view. First, they were d i r e c t l y intended t o encourage workers t o produce more. Second, and more i m p o r t a n t l y , they had t h e e f f e c t of causing d i v i s i o n s among t h e workers and d e s t r o y i n g t h e i r community of i n t e r e s t , which w a s a t h i n g g r e a t l y d i s l i k e d by managers and owners. The s p r e a d of i n c e n t i v e payment schemes d i d n o t s o l v e t h e g r e a t ferment and u n r e s t p r e v a l e n t among workers around t h e t u r n of t h e cent u r y i n t h e United S t a t e s . t h a t unrest. Indeed, i n a g r e a t many c a s e s , i t added t o Workers and t h e i r unions of a l l k i n d s ranging from t h e c o n s e r v a t i v e American F e d e r a t i o n of Labor t o t h e r e v o l u t i o n a r y I n d u s t r i a l Workers of t h e World fought a g a i n s t such schemes. e r a l w a s i n f a c t on t h e i n c r e a s e a t t h a t time. Labor u n r e s t i n gen- Employers c o u n t e r a t t a c k e d w i t h a number of ingenious p l a n s which changed t h e c h a r a c t e r of indust r i a l society. The r i s e of what was c a l l e d "welfare work", whereby b i g c o r p o r a t i o n s undertook t o s t a b l i z e t h e i r workforce by dangling c a r r o t s such a s providing improvements i n t h e i r c o n d i t i o n s o f f t h e job ( a funct i o n which has s i n c e been l a r g e l y taken over by government), was one of those plans. The United S t a t e s S t e e l Company pioneered i n t h a t a r e a . While t h e workings of company w e l f a r e p l a n s , and t h e w e l f a r e p l a n of U. S. S t e e l i n p a r t i c u l a r , a r e f a s c i n a t i n g , they too f a r a f i e l d t o go i n t o here.40 Another of t h e ingenious p l a n s of t h e employers was t o r e c r e a t e a job h i e r a r c h y i n t h e workplace. By 1911 when F i t c h pub- l i s h e d h i s s t u d y of t h e s t e e l i n d u s t r y , he r e p o r t e d t h a t " i n every department of m i l l work t h e r e is a more o r l e s s r i g i d l i n e of promotion. Every man i s i n t r a i n i n g f o r t h e n e x t p o s i t i o n above. 1141 This w a s a very c u r i o u s development g i v e n t h e s i m i l a r i t y of t h e low l e v e l of s k i l l r e q u i r e d f o r t h e d i f f e r e n t j o b s i n t h e s t e e l mills a f t e r t h e r e o r g a n i z a t i o n of t h e production p r o c e s s following t h e replacement of s k i l l e d workers by masses of s e m i - s k i l l e d machine t e n d e r s . The p r e s i d e n t of Bethlehem S t e e l Company had s t a t e d j u s t n i n e y e a r s e a r l i e r t h a t a competent s t e e l m e l t e r could be made o u t of an unexperienced worker i n s i x t o e i g h t weeks.42 t h e most h i g h l y s k i l l e d . The job of a s t e e l m e l t e r was one of Obviously t h e r e w a s n ' t much t o l e a r n i n any of t h e jobs involved i n s t e e l making under t h e new p r o d u c t i o n p r o c e s s . It would seem t h a t t h e i d e a of every man being " i n t r a i n i n g f o r t h e n e x t p o s i t i o n above'' involved some kind of f i c t i o n . It d i d , and i t i s a f i c - t i o n which i s s t i l l maintained today. I f t h e r e w a s l i t t l e d i f f e r e n c e between t h e d e g r e e and kind of s k i l l s and e x p e r i e n c e n e c e s s a r y t o be a b l e t o competently perform a number of d i f f e r e n t jobs i n a given company o r p l a n t , t h e n t h e r e i s no immediately a p p a r e n t l o g i c a l reason a r i s i n g from t h e work i t s e l f why workers should be placed i n a p r o g r e s s i o n from one job t o t h e n e x t . , But t h e r e a r e some very good r e a s o n s from a managerial p o i n t of view, and t h o s e r e a s o n s a r e similar t o t h e r e a s o n s why employers were s o enamoured of i n c e n t i v e payment schemes. The e x i s t e n c e of a job l a d d e r provided workers w i t h a m o t i v a t i o n t o do a decent job i n t h e hopes of being a b l e t o p r o g r e s s up i t . The p r o v i s i o n of a r o u t e of upward m o b i l i t y w a s a conscious a c t i o n on t h e p a r t of major employers t o undercut t h e kind of r e s t l e s s n e s s and d i s s a t i s f a c t i o n of what they c a l l e d "dead-end encouraging l a b o u r u n r e s t . jobs" from I n o r d e r t o p r o v i d e t h a t r o u t e , employers e s t a b l i s h e d a h i e r a r c h i c a l g r a d a t i o n of t h e v a r i o u s jobs i n t h e i r p l a n t s and m i l l s i n s p i t e of t h e f a c t t h a t t h e l e v e l of s k i l l , r e s p o n s i b i l i t y and t h e amount of time and e x p e r i e n c e n e c e s s a r y t o l e a r n t h e j o b s were more o r l e s s e q u a l and were n o t l o g i c a l l y cumulative. A textbook w r i t t e n i n 1918 by an i n d u s t r i a l manager recognized t h e importance of t h e way j o b s were arranged i n r e l a t i o n t o one a n o t h e r : A good d e a l of l i t e r a t u r e has been published w i t h i n t h e l a s t dozen y e a r s i n which s c a t h i n g c r i t i c i s m i s made of what h a s come t o b e known a s " b l i n d a l l e y " The work i t s e l f i s n o t under o r "dead-end" j o b s a t t a c k as much a s t h e l a c k of i n c e n t i v e and a p p e a l i n t h e scheme of management. 43 (Emphasis mine. ) ... What employers d i d w a s t o i n s t i t u t e a new scheme of management by prov i d i n g a l a d d e r f o r t h e i r employees t o climb. It would undermine t h e purpose of t h e l a d d e r i f new employees were h i r e d from o u t s i d e t h e e x i s t i n g company workforce t o f i l l p o s i t i o n s on t h e upper r e a c h e s o r even t h e middle reaches of t h e l a d d e r . I n view of t h a t , i t i n c r e a s i n g l y became company p o l i c y t o h i r e from w i t h i n (except f o r r e c r u i t i n g management). F i t c h noted t h i s p r a c t i c e i n U.S. S t e e l : I f a l l t h e r o l l e r s i n t h e Homestead p l a n t were t o s t r i k e tomorrow, t h e work would go on, and only temporary inconvenience, i f any, would be s u f f e r e d . There would simply b e a s t e p up along t h e l i n e ; t h e tableman would t a k e t h e r o l l s , t h e hooker would manipulate t h e t a b l e s , perhaps one of t h e shearman's h e l p e r s would t a k e t h e hooker's p o s i t i o n , and somewhere, away down t h e l i n e , a n u n s k i l l e d yard l a b o r e r would be t a k e n t o f i l l t h e vacancy i n t h e lowest posi t i o n i n v o l v i n g s k i l l . The course would v a r y i n t h e d i f f e r e n t s t y l e s of m i l l s , a s t h e p o s i t i o n s vary i n number and c h a r a c t e r , b u t t h e o p e r a t i n g p r i n c i p l e i s everywhere t h e same...In t h i s way t h e companies develop and t r a i n t h e i r own men. They seldom h i r e a s t r a n g e r f o r a p o s i t i o n a s r o l l e r o r h e a t e r . Thus t h e work f o r c e i s pyramided and i s h e l d t o g e t h e r by t h e ambition of t h e men lower down; even a s e r i o u s break i n t h e r a n k s a d j u s t s i t s e l f a l l b u t automati c a l l y . 44 The o r g a n i z a t i o n of j o b s i n t o a h i e r a r c h i c a l l a d d e r a l s o continued and g r e a t l y improved upon a n o t h e r advantage t h a t t h e o l d e r system of i n c e n t i v e payments had provided t o employers. It continued t o i n v i t e and encourage workers t o improve t h e i r c o n d i t i o n s and pay i n d i v i d u a l l y r a t h e r than a s a group. And i t went f u r t h e r than t h a t : i t p u t workers i n d i r e c t competition w i t h each o t h e r i n o r d e r t o have a b e t t e r chance of advancement. The importance of t h a t a p p e a l t o i n d i v i d u a l i s m cannot be underestimated because i t was a profound v i c t o r y over t h e s p r e a d i n g of t h e concept of community of i n t e r e s t and c l a s s consciousness among workers. The d i v i s i v e e f f e c t of job h i e r a r c h i e s d i d n o t go unnoticed by workers, as t h i s e x c e r p t from a manifesto by t h e founders of t h e I n d u s t r i a l Workers of t h e World shows: Laborers a r e no l o n g e r c l a s s i f i e d by d i f f e r e n c e i n t r a d e s k i l l , b u t t h e employer a s s i g n s them according t o t h e machine t o which they a r e a t t ached. These d i v i s i o n s , f a r from r e p r e s e n t i n g d i f f e r e n c e s i n s k i l l o r i n t e r e s t s among t h e l a b o r e r s , a r e imposed by t h e employers t h a t workers may be p i t t e d a g a i n s t one a n o t h e r and s p u r r e d t o g r e a t e r e x e r t i o n i n t h e shop, and t h a t a l l r e s i s t a n c e t o c a p i t a l i s t tyranny may b e weakened by a r t i f i c i a l d i s t i n c t i o n s . 45 The e s t a b l i s h m e n t of h i e r a r c h i c a l job c l a s s i f i c a t i o n systems provided major s u p p o r t through t h e s t r u c t u r e of everyday experience on t h e job f o r t h e e t h i c of i n d i v i d u a l i s m and t h e e t h i c of consumerism which i s c o n s t r u c t e d upon t h e foundation of i n d i v i d u a l i s m . The e x i s t e n c e of promotion h e r i r a r c h i e s based on a v e r t i c a l d i f f e r e n t i a t i o n of jobs t h a t b u i l d s t h e promise of i n d i v i d u a l advancement i n t o t h a t h i e r a r c h y h a s become one of t h e most p e r v a s i v e a s p e c t s of t h e modern o r g a n i z a t i o n of work. e f i t s from promotion h i e r a r c h i e s . Employers d e r i v e a number of benThey m o t i v a t e workers t o do a good job i n t h e hopes of i n d i v i d u a l advancement. e d i e n c e t o on-the-job They encourage employee ob- p o l i c i e s of t h e employers. They encourage employees t o show a "proper" i n t e r e s t i n t h e w e l f a r e of t h e company. Promotion h i e r a r c h i e s a l s o have t h e e f f e c t of reducing labour turnover and t h e c o s t s of r e c r u i t i n g a work f o r c e . Workers i n t h e second h a l f of t h e n i n e t e e n t h century i n America were accustomed t o a high degree of m o b i l i t y t o move from one employer t o a n o t h e r . That was one of t h e r e a s o n s t h a t workers, when they had t h e power t o do s o , opposed t h e implementation of any kind of s e n i o r i t y schemes when they were f i r s t devised by employers i n t h e second h a l f of t h e n i n e t e e n t h century. Workers then s a w such schemes a s a l i m i t a t i o n on t h e i r freedom: they had t h e e f f e c t of b i n d i n g workers t o a s i n g l e employer, t h e r e b y m a k i n g , them more v u l n e r a b l e t o t h e ill i n t e n t i o n s t h a t a p a r t i c u l a r employer might have. Promotion h i e r a r c h i e s i n t h e end accomplished e x a c t l y t h a t : workers l e a r n e d t h a t t h e i r f u t u r e l a y i n s t a y i n g w i t h t h e company. What r e p r e s e n t e d a r e d u c t i o n i n c o s t l y l a b o u r turnover f o r management meant a l o s s of independence f o r workers. Once t h e i r power t o m a i n t a i n t h e independence of workers w a s gone, workers' o r g a n i z a t i o n turned t o t h e concept of s e n i o r i t y a s a way of a m e l i o r a t i n g t h e worst e f f e c t s of promotion h i e r a r c h i e s : f a v o u r i t i s m by employers which engendered even more obedience and s l a v i s h n e s s among employees. Modern unions expend a l a r g e amount of e f f o r t r a t i o n a l i z i n g t h e s t e p s i n t h e promotion h i e r a r c h y t o which t h e i r members a r e s u b j e c t and t h e method by which i n d i v i d u a l workers a r e s e l e c t e d t o advance through t h o s e s t e p s . The job l a d d e r h a s now come t o b e regarded a s a n a t u r a l and l o g i c a l p a r t of r e a l i t y . FOOTNOTES TO CHAPTER FIVE Melvin Dubofsky, We S h a l l Be A l l : A H i s t o r y of the IWW (New York: The New York Times Book Co., 1969), p. 6. Daniel Nelson, Managers and Workers: O r i g i n s of the New F a c t o r y System i n t h e United S t a t e s 1880-1920 (Madison: U n i v e r s i t y of Wisconsin P r e s s , 1975), p. 4. Nelson, p. 4. D a l l a s W. Smythe, Dependency Road: Communications, Capitalism, Consciousness and Canada (Norwood, New J e r s e y : Ablex, f o r t h coming) , Chap. 3. See Canadian Dimension December 1979, e s p e c i a l l y Graham Lowe's "The Rise of Modern Management i n canad;," f o r - a d i s c u s s i o n of how and when some of t h e i n n o v a t i o n s i n t h e o r g a n i z a t i o n of work came t o Canada. Nelson, p. 37-8. David Montgomery, "Workers' Control of Machine Production i n 17 (Fall t h e Nineteenth Century," Labor H i s t o r y 1976): 487. Nelson, p. 40. John A. F i t c h , The S t e e l Workers (New York: Amo P r e s s , 1969, f i r s t pub. 1911), p. 35. Solomon Blum, "Trade-Union Rules i n t h e Building Trades," i n S t u d i e s i n American Trade Unionism, Jacob H. Hollander and George E. B a r n e t t , eds. (New York, Arno P r e s s , 1969; f i r s t pub. 1912), p. 306-9. Bruno Ramirez, When Workers F i g h t : The P o l i t i c s of ~ n d u s t r i a l R e l a t i o n s i n t h e P r o g r e s s i v e Era 1898-1916 (Westport, Connecticut: Greenwood , P r e s s , l 9 7 8 ) , p. 88. Catherine Stone, "The O r i g i n s of Job S t r u c t u r e s i n t h e S t e e l I n d u s t r y , " Review of R a d i c a l P o l i t i c a l Economics 6:2 (S~Inmer 1974) : 116-7. Stone, p. 118. James Howard Bridge, The I n s i d e H i s t o r y of t h e Carnegie S t e e l Company (New York: Aldine Book Co., 1903; r e p r i n t ed. New York: Arno P r e s s , l 9 7 2 ) , p. 201-2. FOOTNOTES TO CHAPTER FIVE CONTINUED F i t c h , p. 100. F i t c h , p. 102. For d e t a i l e d a c c o u n t s of t h e Homestead s t r i k e see: F i t c h , Chap. 10; Bridge Chap. 14-6; M i l t o n M e l t z e r , Bread and Roses: The S t r u g g l e of American Labor 1865-1915 (New York: Random House, Vintage S u n d i a l Books, 1973: f i r s t pub. 1967), Chap. 1 3 ; and Sidney Lens, The Labor Wars: From t h e Molly Maguires t o t h e Sitdowns (Garden C i t y , New York: Anchor Books, 1974), Chap. 5. M e l t z e r , p. 144. F i t c h , p. 123. F i t c h , p. 125-6. M e l t z e r , p. 142. M e l t z e r , p. 144-5. F i t c h , p. 205. Ramirez, p. 94-5. David Montgomery, "The 'New Unionism' and t h e Transformation of Workers' Consciousness i n America, 1909-22," J o u r n a l of S o c i a l H i s t o r y 7 (1974): 509-29. Ramirez, p. 95. For an account of t h e r o l e of t h e e n g i n e e r i n t h e development of modern management i n t h e United S t a t e s , see David F. Noble, America By Design: S c i e n c e , Technology, and t h e R i s e of Corporate C a p i t a l i s m (New York: Knopf, 1977). Ramirez, p. 90. I r o n Age, 19 May 1910, p. 1190, quoted i n Stone, p. 129. Eleventh S p e c i a l Report of t h e Commissioner of Labor, Regulation and R e s t r i c t i o n of Output (Washington, D . C . , 1904), p. 143, quoted i n Ramirez, p. 90. N a t i o n a l I n d u s t r i a l Conference Board, Systems of Wage Payment, p. 25 quoted i n Stone, p. 130-1. 188 FOOTNOTES TO CHAPTER FIVE CONTINUED F r e d e r i c k Winslow Taylor, The P r i n c i p l e s of S c i e n t i f i c Management (New York: W.W. Norton & Co., 1967: f i r s t pub. l g l l ) , p. 11. Taylor, p. 43-6. Taylor, p. 48. Taylor, p. 25. Taylor, p. 25-6. Taylor, p. 25-6. Braverman's Monopoly C a p i t a l : The Degradation of Work i n t h e Twentieth Century (New York: Monthly Review P r e s s , 1974) h a s provided t h e i n s p i r a t i o n f o r a number of s t u d i e s of t h e modern labour process. F i t c h , p. 140. F i t c h , p. 141. For a thorough d e s c r i p t i o n of t h e w e l f a r e p o l i c y of U.S. S t e e l , see C h a r l e s A. Gulick, Labor P o l i c y of t h e United S t a t e s S t e e l Corporation (New York: Columbia U n i v e r s i t y P r e s s , 1924). See F i t c h f o r an i n f o r m a t i v e d e s c r i p t i o n of t h e bonus system and t h e p r o f i t - s h a r i n g scheme of U.S. S t e e l . F i t c h , p. 141. Stone, p. 133. Meyer Bloomfield, Labor and Compensation (New York: I n d u s t r i a l Extension I n s t i t u t e , 1917), p. 295, quoted i n Stone, p. 133. F i t c h , p. 141-2. "Manifesto" c a l l i n g f o r t h e formation of t h e IWW, i n Rebel V o i c e s , , ed. Joyce L. Kornbluh (Ann Arbor, Mich.: U n i v e r s i t y of Michigan P r e s s , 1964), p. 7. CHAPTER SIX CONCLUSION The o r g a n i z a t i o n of work i s a s o c i a l c o n s t r u c t i o n t h a t conveys and r e p r e s e n t s t h e v a l u e s and p r i o r i t i e s of t h a t s o c i e t y t o i t s members. It can be presumed t o have a profound i n f l u e n c e on t h e ways t h a t people t h i n k and i n t e r a c t w i t h each o t h e r . may be even more t r u e than ever. I n modern i n d u s t r i a l s o c i e t y , t h i s The t i m e s p e n t a t work i s of g r e a t s i g n i f i c a n c e t o t h e m a j o r i t y of t h e p o p u l a t i o n i n modern i n d u s t r i a l societies. There a r e fewer people self-employed o r l i v i n g an a g r a r i a n l i f e t h a n e v e r b e f o r e , and t h e number i s g e t t i n g s m a l l e r . There a r e more women i n t h e workforce and f o r l e n g t h i e r p e r i o d s t h a n e v e r before. The e x p e r i e n c e of working f o r o n e ' s l i v i n g i n t h e employ of someone e l s e i s a g r e a t common denominator. The o r g a n i z a t i o n of work i s , along w i t h a few o t h e r social c o n s t r u c t i o n s such a s t h e family and t h e educat i o n a l system, one of t h e b a s i c s o c i a l arrangements of human l i f e . As such i t i s one of t h e b a s i c communication systems i n s o c i e t y , although i t s primary purpose i s n o t communication. The workplace, as any o t h e r of t h e s t r u c t u r e s of everyday l i f e , i s a system i n which messages c i r c u l a t e . And a s i n any o t h e r communica- t i o n system, messates do n o t c i r c u l a t e i n a random o r haphazard manner, b u t observe r u l e s and p a t t e r n s which a r e a r e f l e c t i o n of t h e way t h e s'ystem has been organized. Those r u l e s and p a t t e r n s , a s w e l l a s t h e c o n t e n t of t h e messages whose c i r c u l a t i o n i s c o n t r o l l e d by them, a r e themselves r e f l e c t i o n s of t h e r e l a t i o n s of power t h a t o b t a i n i n t h e 190 larger social and economic context of which the workplace is a part. The organization of work, through its implicit rules governing the formation and circulation of messages in social interaction in such a universal and basic sphere of life, cannot help but have a.significant impact on the formation of consciousness and the perception of reality. The modern capitalist organization of work is a model of hierarchical communication. Today in management magazines, it is common to find articles with titles such as "Issues in Upward Communication," "Opening the Channels of Upward Communication," and "Mastering the Techniques of Two-way Communication." One of those articles contains a description by a former vice president and area general manager for New England Telephone that gives an indication of how even management recognizes the hierarchical communication of the workplace and sees it as somewhat of a problem: Communications in a hierarchical society or organization work according to the principle that governs gravity. Downward communications are usually better than anyone realizes and frequently more accurate than those at higher levels want them to be. Conversely, upward communications have to be pumped and qiped, with a minimum of filters, in order to be effective. This thesis has attempted to examine how this kind of situation came to be in the workplace, without resorting to a general principle like gravity. It has been argued that the hierarchical structure of the communication process inherent in the modern organization of work has been formed by the political economy of the society of which it is a part. Productive activity in our society is carried on through the purchase of labour power' by those with the means to make use of the labour and time of workers. Once a n employer h a s s e c u r e d t h e s e r v i c e s of a n employee, t h e c e n t r a l problem becomes how t o g e t h i s money's worth. The employer h a s purchased t h e p o t e n t i a l f o r g e t t i n g work performed on h i s b e h a l f , and h e must endeavor t o t r a n s l a t e t h a t p o t e n t i a l i n t o a s g r e a t a quant i t y a s h e can. The q u a n t i t y t h a t t h e p o t e n t i a l w i l l be t r a n s f o r m e d i n t o depends on s e v e r a l t h i n g s , n o t t h e l e a s t of which i s t h e s u b j e c t i v e e f f o r t s and w i l l i n g n e s s of t h e worker. It is i n t h e i n t e r e s t of t h e employer t o s e c u r e t h e employee's g r e a t e s t e f f o r t s , b u t i t i s n o t nece s s a r i l y i n t h e i n t e r e s t of t h e employee t o p r o v i d e h i s b e s t e f f o r t s . The s e a r c h f o r a s o l u t i o n t o t h e problem of how t o s e c u r e t h e maximum e f f o r t s of h i r e d employees h a s had a primary i n f l u e n c e on t h e development of t h e modern o r g a n i z a t i o n of work. The m a n a g e r i a l need t o c o n t r o l t h e b e h a v i o u r of t h e worker on t h e j o b s o as t o g u a r a n t e e t h a t t h e worker w i l l maximize h i s o u t p u t f o r t h e employer h a s p l a y e d a major r o l e i n s h a p i n g t h e communication s t r u c t u r e of t h e workplace. This t h e s i s h a s t r a c e d t h e s t e p s i n t h e h i s t o r i c a l process t h a t l e d t o t h e most s i g n i f i c a n t m a n i f e s t a t i o n s of c o n t r o l i n t h e modern cap- i t a l i s t o r g a n i z a t i o n o f work and t h e everyday communication system t h a t it constitutes. W e have s e e n t h a t t h e a p p e a r a n c e of t h e most fundamental and o u t s t a n d i n g c h a r a c t e r i s t i c s took p l a c e d u r i n g two p e r i o d s . Changes i n t h e o r g a n i z a t i o n of work were i n t e g r a l t o t h e prdound t r a n s f o r m a t i o n s i n t h e economic s t r u c t u r e t h a t were o c c u r r i n g a t t h o s e two t i m e s . Those two p e r i o d s were t h e I n d u s t r i a l R e v o l u t i o n i n England and t h e t u r n of t h e century i n t h e United S t a t e s . 192 We s a w d u r i n g t h e I n d u s t r i a l Revolution t h e beginnings of t h e c e n t r a l i z e d work l o c a t i o n , an employer enunciated and enforced d i s c i p l i n e i n t h e c e n t r a l i z e d work l o c a t i o n , t h e d e t a i l d i v i s i o n of l a b o u r and t h e a c c e l e r a t e d u s e of machinery, and we saw how t h o s e developments were r e l a t e d t o t h e need of employers t o i n c r e a s e t h e i r a b i l i t y t o c o n t r o l t h e working behaviour of t h e i r workforce. During t h e p e r i o d around t h e t u r n of t h e century i n t h e United S t a t e s , we say t h e d e l i b e r a t e d e s k i l l i n g of workers through a r e o r g a n i z a t i o n of p r o d u c t i o n p r o c e s s e s based on t h e i n c r e a s i n g u s e of machinery by employers who wanted t o b e f r e e of t h e l i m i t e d form of workers' c o n t r o l over p r o d u c t i o n p r o c e s s e s t h a t t h e i r s k i l l i n p r o d u c t i o n gave them. We a l s o s a w t h e r a t i o n a l i z a t i o n of l i n e s of a u t h o r i t y i n t h e o r g a n i z a t i o n of work by an ext.ension of d i r e c t managerial a n a l y s i s and c o n t r o l over t h e work p r o c e s s through t h e techniques t h a t s c i e n t i f i c management c l a r i f i e d . And we saw t h e d e l i b e r a t e b u i l d i n g i n t o t h e o r g a n i z a t i o n of work of i n c e n t i v e s a p p e a l i n g t o i n d i v i d u a l i s m through t h e c r e a t i o n of promotion h i e r a r c h i e s . I n b o t h p e r i o d s t h e u t i l i z a t i o n of new machinery d i d n o t p l a y a n independent determining r o l e . The i n v e n t i o n and i n t r o d u c t i o n of machines i n production a s w e l l a s t h e e l a b o r a t i o n and e x t e n s i o n of t h e d i v i s i o n of labour a r e s e e n a s inter-dependent p a r t s of a s i n g l e s t o r y whose unfolding responded t o t h e requirements of t h e l o g i c of t h e c a p i t a l i s t economic system. Both were t h e r e s u l t of t h e e n l i s t m e n t of s c i e n c e i n , t h e s e r v i c e of c a p i t a l . The s y s t e m a t i c e n l i s t m e n t of s c i e n c e i n t h e s e r v i c e of c a p i t a l has meant t h e a p p r o p r i a t i o n •’0 t h e production of knowledge r e l e v a n t t o t h e workplace by employers, and t h e removal from workers of t h e r i g h t t o 193 possess and utilize independently traditional knowledge. Many of the conflicts discussed in this work have in effect been over knowledge, whether the participants were aware of it or not (though they were aware in many cases). The systematic appropriation of knowledge about work and the workplace is a process that continues to be applied to each new generation of workers, as Braveman indicates in his discussion of clerical workers.Z The modern organization of work as we now recognize it can be understood as pre-ordained, non-political, logical and natural only if the managerial necessities of the economic system are accepted as pre-ordained, non-political, logical, natural and inalterable. There have been at various times movements of workess that challenged that idea, some more directly and clearly than others. The Industrial Workers of the World was one such movement that contemplated a thorough reorganization of industry under the control of workers and recommended direct action by workers as the way to accomplish that. Since its demise, widespread and well defined movements of workers directly challenging the conception of the managerial necessities of the economic system as preordained, non-political, logical, natural and inalterable.have not been popular. Marx had an insight into that over a hundred years ago: The advance of capitalist production develops a working-class, which by education, training, habit, looks upon the conditions of that mode of production as self-evident laws of Nature. The organization of the capitalist process of production, once fully developed, breaks down all resistance.3 It is of course an exaggeration to say that all resistance is broken down. There are symptoms of disaffection with the way that work is organized in spite of the revailing attitude that the present organi- 194 zation of work is inevitable. Those symptoms of disaffection such as high rates of turnover, absenteeism, boredom, etc., are noteworthy in that they are acts of individual resistance and rebellion. It is perhaps one of.the crowning achievements of the way work has been organized in the interests of employers that any resistance to it takes for the most part a fragmented individualized form. Not only does that greatly weaken the force of any resistance, but it also provides fertile ground for the runaway consumerism which has become a cornerstone of western industrial countrTes. The managerial needs of employers arising from the conflict of interest between employers and employees have established the nature of the workplace communication system. In earlier times, working people had a greater degree of freedom to communicate among themselves about their workday activities and about how the work was to be done. The expansion of managerial control over workers through the reorganization of work established a communication network that is hierarchical in the sense that it discourages the existence of self-managed interaction within groups of workers. The logic of the modern organization of work subverts the ability of workers to determine their own activities, and subjects them to a higher authority that manages their activities for them. In establishing the domain of its authority, management has devised a structure that reserves the right to initiate significant communication in the workplace to itself. That raises questions about the ideals that a democratic society sets for itself. Our society is one in which workers are , 195 a l s o c i t i z e n s expected t o t a k e p a r t i n and b e l i e v e i n t h e r i g h t s and freedoms they a r e t o l d a r e t h e i r s . Yet t h e h i e r a r c h i c a l s t r u c t u r e of unfreedom and t h e g e n e r a l l y t o t a l i t a r i a n s t r u c t u r e of t h e organiza t i o n of work do n o t encourage t h e b e l i e f i n and p a r t i c i p a t i o n i n t h o s e r i g h t s and freedoms. FOOTNOTES TO C W T E R SIX 1. R u s s e l l W. D r i v e r , " I s s u e s in Upward Communication," Supervisory Management February 1980, p . 11. 2. Braverman, p. 293-358. 3. Marx, p. 689. SELECTED BIBLIOGRAPHY Books Addy, John. The Textile Revolution. London: Longman Group, 1959. Aitken, Hugh G. J. Taylorism at Watertown Arsenal: Scientific Management Cambridge: Harvard University Press, 1960. in Action 1908-1915. Aronowitz, Stanley. 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