Politics Matters: Strategic Alliances of Councils -Two Case Studies and a Comparative Analysis of Relative Success Presentation to ACELG-CLAIR-OSIPP Forum 2012 ‘Improving local government efficiency and performance: recent experiences in Australia and Japan’ Dr Bligh Grant Deputy Director UNE Centre for Local Government This research is derived from our recently released book, Councils in Cooperation: Shared Services and Australian Local Government (Dollery, Grant, Kortt, 2012). Councils in Cooperation: Shared Services and Australian Local Government: • Part A: Local Government Reform in Australia – structural reform has not yielded expected efficiencies and performance. • Can shared services (i.e.: separating production from provision; horizontal + vertical) offer ways of increasing efficiencies while retaining ‘local voice’? • Part B: Theoretical + Empirical Perspectives on Shared Services (yes; economies of scope + scale are achievable in specific areas) • Part C: Case Studies: ROCs; Strategic Alliances; Vertical Shared Services (Bligh principally wrote this). Shared Services – Conceptual Foundations (x 6) 1. Local autonomy is important: ‘local voice’ and ‘local choice’; 2. Service provision separate from service production (councils do not have to produce all the services they provide); 3. Methods: Joint production (e.g.: advocacy; back of house (printing) joint provision (libraries) intergovernmental contracting (financial services); 4. Local or ‘regional’ control must be decided at three levels: Policy, Management, Delivery; 5. Only some services have scale/scope economies; 6. Need for local control may rule out shared services. Alternative Models in Australia (Part C of book) • Regional Organisations of Council (ROCS) – Examples: Western Sydney Regional Organisation of Council (WSROC); Riverina East Regional Organisation of Council (REROC): Share advocacy and procurement (big savings); initially imposed by C’th. • ‘Vertical’ Shared Services – Examples: Queensland Local Government Association’s ‘Mutual Liability Pool’ and ‘Local Buy’ (i.e.: insurance + procurement); • Regional Alliances of Council – Examples: New England Regional Alliance of Council (NESAC); Wellington/Blayney/Cabonne (WBC). ‘Born running’ (amalgamation threat) Features of Strategic Alliances (NSW DLG, 2007) 1. Usually spatially adjacent; 2. Small revenue base leading to difficulty meeting their service obligations; 3. Typically they form a common entity comprising elected representatives and council managers/senior staff; 4. They require ‘strong strategic planning focus’ and ‘robust governance arrangements’ due to the need for commitment; 5. Utilise a range of mechanisms to achieve objectives, including resource sharing and business mechanisms. Case Study 1: New England Strategic Alliance of Councils (NESAC) NESAC Story: • Armidale-Dumaresq, Uralla, Walcha and Guyra Shires are spatially adjacent. However: • Armidale dominates in terms of size (25,000 vs 6,000 average for all the others); • 2003: Vardon Report recommended amalgamation • Strategic Alliance Model initiated and allowed (eventually) by the (then) Minister; • Justified by: – Retaining local voice; – A complex (technocratic?) business model; – $1,7 million in immediate savings and $3.2 million recurrent savings (from a budget of $50 million). NESAC (ctd.) • Very complex business case, including rebenchmarking plant finance, new credit streams for smaller councils, sharing IT, finance, HR, payroll, records, stores and a ‘soft’ approach to staff restructuring. • NESAC was accepted by the Minister December 2004. NESAC (ctd.) However: Early 2009 both Walcha + Uralla announced they would not be renewing their memberships. Slowly, NESAC began to dissolve... Why? 4 broad reasons derived from qualitative interviews (Conway, Dollery & Grant, 2009) 1. Alliance was seen as forced, ‘amalgamation by stealth’ by State government; 2. Operational structure was problematic: lack of both ‘competence trust’ and ‘goodwill trust’; all decisions had to be unanimous; 3. Suspicion over ‘who was really benefitting’ (Armidale the demon); 4. No long term strategic goal, rather: knee-jerk reaction to threat (I will return to these points in the conclusion). Wellington-Blayney-Cabonne Strategic Alliance WBC Alliance • Population of 30,000; 12,000 sq km. • However: No one council is dominant among the three, and there had been ad hoc cooperation for some time. • Again, consolidation threatened after the March 2003 State Election • By August 28 2003 WBC Alliance was formed, with a 4-page Constitution: WBC Alliance Constitution • Exploiting potential economies of scale through joint service provision; • Increasing the range and quality of services available to residents; • Reducing the cost of these services to ratepayers; • Retaining and even expanding job opportunities for the residents of the WBC Alliance area. WBC Governance Structure: • Governed by a Board comprising 2 councillors from each of the three councils (inclusive of the Mayor); • Chair and Secretariat rotated every 12 months to one of the 3 councils; • Annual Review Process; • Alliance can admit other councils; • Constituent councils can leave with 6 months notice; • Board served by 3 teams of specialists derived from the 3 councils: – Finance and corporate; – Engineering and technical; – Environmental. Assessment of WBC Strategic Alliance: • Initial assessment (Dollery + Ramsland, 2005) concluded $1 million in savings ($80 million budget). • Since then, an expansion of remit: • To reduce cost to member Councils by... joint procurement; • To reduce cost to member Councils by sharing knowledge...; • To increase services to member Councils be accessing [more] grants... • To Staff development and retention... • Increase employment opportunities [ through]apprenticeships... • To demonstrate tangible benefits of the Alliance [and] • To increase community benefit through lobbying and advocacy. Note: Inclusive language; Emphasis on accountability + joint procurement; Staff onboard; Identity politics Estimated savings 2003-04 to 2007-08: $ 3 million. Question: Why did NESAC fail and WBC thrive? Kibble Inquiry into NESAC (January 2010) + IKEN: • Technical issues (failure of IT platform); • Lack of commitment to NESAC (‘enemy within’ in ADC); • Governance arrangements (only met ‘as required’; all decisions had to be unanimous); Bligh: Overtly technocratic (non-political) approach to Alliance WBC’s continued success: • Formal establishment (a Constitution); • Better ‘institutional design’ (decisions not required to be unanimous; exit strategy for councils; rotating executive, etc.); • Inclusiveness of all staff and potential staff; • Emphasis on accountability in terms of ‘Providing an account’; • Appointment of ‘Project Officer’ • Development of ‘Corporate Ethos’ • POLITICS – Ideational and institutional design – matter!!
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