Motivating and Engaging Your Employees
Mary Bradbury Jones
Professional Development and Training
Portland Community College
Outline
What is Motivation?
Why Important?
Top Motivating Factors
Things you can do
Trust is the highest form of human motivation.
It brings out the very best in
people. But it takes time and patience and
it doesn’t preclude the necessity
to train and develop people so that their
competency can rise to the level of that trust.
~ Stephen Covey
The best executive is the one who has sense enough to pick
good men to do what he wants done, and self-restraint to keep
from meddling with them while they do it. ~ Theodore Roosevelt
We must not, in trying to think about how we can make a
big difference, ignore the small daily differences we can make
which, over time, add up to big differences that we often
cannot foresee. ~ Marian Wright Edelman
It’s not my job to motivate my players. They bring
extraordinary motivation to our program.
It’s my job NOT to de-motivate them.
~ Lou Holtz
Determination, energy, and courage
appear spontaneously
when we care deeply about something.
We take risks that are unimaginable in any other context.
~ Margaret Wheatley
What is Motivation?
Motivation refers to the forces within an individual that accounts for the
level, direction, and persistence of effort expended.
Level refers to the amount of effort a person puts forth
Direction refers to an individual’s choice when presented with a
number of alternatives
Persistence refers to the length of time a person sticks with a given action
It is an internal condition that activates behavior, gives it direction, energizes
it, and directs goal-oriented behavior.
Maslow’s Hierarchy of Needs
According to the Gallop Organization, “the greatest sources of satisfaction
in the workplace are internal and emotional.
People want someone who sets
clear and consistent expectations, cares for them, values their unique
qualities, and encourages and supports their growth and development.”
~Fast Company, 2000
Top Motivating Factors
I know what is expected of me
I have the necessary tools.
I can do my best work every day.
I receive frequent praise.
Somebody cares about me as a person.
People encourage me to stretch and grow.
I know where I stand.
I feel good about my company and job.
I’m surrounded by people that care.
My opinion matters.
I have a best friend at work.
I have the chance to learn and grown.
Gallop Study - 1998
Motivation in Organizations
Four top retention and motivation factors:
1.Meaningful and challenging work
2.A chance to learn and grow
3.The sense of being a part of the team
4.Good bosses
Source: Survey of 500,000 people from over 300 companies rating 50 factors
www.keepem.com
What to do
• Focus on the
interpersonal - Know
your employees
• Be trustworthy
• Manage by walking
around
• Create community/Team
Building
• Provide opportunities to
socialize
• Develop YOURSELF
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Support – Don’t hinder
Reward and recognize
Celebrate success
Empower them
Develop your employees
Communicate often
Have a vision
Provide encouragement
Have fun
We would like to find the most effective, most productive,
most rewarding way of working together.
We would like to know that our work process uses all of the
appropriate and pertinent resources: human, physical, financial.
We would like a work process and relationships that meet our personal
needs for belonging, for contributing, for meaningful work, for the
opportunity to make a commitment, for the opportunity to grow
and be at least reasonably in control of our own destinies.
Finally, we’d like someone to say “THANK YOU!”
~ Max DePree – “Leadership is an Art”
A Quick Guide
The A to Z of Strategies
http://www.keepem.com/pdf/lele_AtoZ.pdf
Thank You For Being Here!
Any Questions?