Daikin Altherma
Heat Pumps
Energy labelling FAQs
FAQs for installers
What do I need to do and when?
From 26th September 2015, installers will need to provide customers with energy labels for certain heating products and systems that they
install. This is likely to include product labels for the individual products installed and a package label covering the whole system.
Why are we doing this?
Energy labels will allow consumers to understand how energy efficient their heating system is and will hopefully encourage them to choose
more energy efficient systems. This should help the EU to achieve its targets: to increase the use of renewables by 20%, cut greenhouse gas
emissions by 20% and to cut energy consumption by 20% all by 2020.
What products are in scope?
Space heaters, combination heaters (i.e. a combined space and water heater) and water heaters (all up to 70kW) and water storage tanks up
to 500 litres will all require product labels. This applies to both fossil fuel boilers and heat pumps. Currently no labelling system is in place for
biomass boilers.
What is a product label?
A product label shows the efficiency of the product and other information such as manufacturer’s name, product model, internal and external
sound levels. This will be available from the manufacturer.
What is a product fiche?
A product fiche is a table of technical information (data sheet) relating to the product sold and will be available from the manufacturer.
What is a package label and how do I get one?
In addition to the individual product labels, you may need to create a system package label for customers. For a system containing only Daikin
products, the package label can be created using Daikin’s energy label generator or free access website (FAW) and will include the heat source,
any additional controls, a solar thermal system, a solar cylinder and/or a supplementary heat source.
When do I need to create a package label?
A package label is needed when a new installation consists of:
> A heat source and a temperature control device
> A heat source and solar thermal
> A water heater and a solar device
> Any combination of the above
A heat source and hot water cylinder do NOT count as a package.
How can I get a higher rating?
A higher efficiency rating can be achieved by creating a package system that includes different components. For example, this could be
achieved by adding solar thermal onto the system.
Can I mix products from different manufacturers?
Yes, but you will need to manually create a “package label” which will show the overall efficiency of the combined system. This is calculated
using information from the individual product fiches of the installed components.
Do I need a package label for a heat pump and cylinder?
No, you will not be required to create a package label for a heat pump and cylinder. You will have to provide two separate product labels, one
for the heat pump and one for the hot water cylinder.
If I install a new heat pump and keep my radiators and controls, what label will I need to supply to the end user?
You would need to supply a product label for the new heat pump, as it is a brand new product. If you use existing controls, you do not need to
provide a package label for the system.
How do I print a label / fiche?
Product labels and fiches can be printed from manufacturers’ free-access websites.
When do I need an energy label in my brochures?
From 26th September 2015 all brochures, marketing literature and quotes will require to have energy labelling information included.
Do I need an energy label in my showroom?
Yes, all products on show will be required to have their energy label displayed alongside them from 26th September 2015 onwards.
Who do I give the label to and when?
The label must be given to the end user after installation.
Where do I stick the label?
The label can be stuck onto the product or stored away, depending on the end-users preference.
What do I do with products bought before 26th September and installed after? Does this need a label?
No, these products will not be affected by ErP energy labelling, as long as they were in your inventory before 26th September 2015.
What if I install products before 26th September 2015?
You will not be required to meet ErP energy labelling requirements.
Why does a heat pump have two scales at 35°C and 55°C and what are the differences?
Heat pumps have two temperature scales on their product label; 55°C is classed as medium temperature applications and 35°C is classed as
low temperature applications. The efficiency of the heat pump depends on the flow temperature and the energy rating will vary depending
on whether it is a low or medium temperature application. Note that the efficiency scale for 35°C is 25% higher than that for 55°C i.e. an A++
rating at 35°C requires a minimum efficiency of 150% whereas an A++ rating at 55°C requires a minimum efficiency of 125%.
How does a heat pump rating differ to a boiler rating?
Boilers are only rated at 55°C. They will only ever achieve a rating of A, as boilers cannot achieve an efficiency of more than 98% which is the
limit for the A rating. A heat pump will achieve a rating of A+ or higher as heat pumps are more than 100% efficient. The rating system is based
on primary energy ratio, which is how much energy is needed to refine/convert the fuel before usage.
What is a climate zone?
A climate zone is based on various factors, but in simple terms it is an area with comparable climate conditions. This is important for heat
pumps as the heat pump outputs vary depending on the ambient temperature.
What climate zone is the UK in?
The UK will be split into two climate zones: average and warmer. The South West and Northern Ireland will be classed as warmer and from the
midlands upwards will be classed as average.
What will happen to MCS standards?
MCS Standards will remain, as this is more of a quality assurance standard that only affects the UK, whereas energy labelling affects the whole
of Europe.
How does energy labelling link with MCS?
The MCS Heat Pump Installation standard has been updated to account for the introduction of energy labelling. The updated standard, MIS
3005 version 4.3, was published on 6th May 2015 but it is not mandatory to use this standard until 26th March 2016.
What will happen to the Heat Emitter Guide?
The seasonal COP (SCOP) values given in the heat emitter guide will be replaced with data that will be published on the MCS website to allow
installers to calculate the SCOP for their specific project. This SCOP will be used for both MCS and RHI purposes. This data is not yet available on
the MCS website and installers can continue to use the SCOP values from the Heat Emitter Guide (MCS 021 version 2.0) until 26th March 2016.
What information is available from Daikin and when?
Daikin will have a free access website (FAW) available from the 26th September 2015. This website will allow installers to download digital
copies of product labels and product fiches. This website will also allow installers to create package labels combining Daikin products.
Who can help me?
At Daikin, we offer help to installers with a free access website, installer literature and training presentations, for more information visit
www.daikin.co.uk
Copyright 2015 Daikin