Children's Home Society of Florida Summary Contact Information Nonprofit Children's Home Society of Florida Address 482 S. Keller Road Orlando, FL 32810 Phone (321) 397-3000 Fax (321) 397-3022 Web Site http://www.chsfl.org At a Glance IRS Ruling Year 1902 Organization's type of tax exempt status Public Supported Charity 1 Statements Statements Mission Building bridges to success for children. Impact Over the past year, we have helped more than 50,000 children and family members throughout Florida. We are driven by a vision of A world where children realize their full potential. With more than a century of experience serving children and families struggling with the most complex, frightening and seemingly insurmountable challenges, CHS is uniquely positioned to make a dramatic impact – not just one child at a time, but one communityat a time. We are best known for our work in “healing the broken” ... in helping children and their families work through intense pain and trauma so they may look toward a brighter future. Our commitment here remains – we will continue to serve children and families in their greatest hour of need. We are the leader in delivering effective solutions to strengthen families and to help youth find hope for tomorrow. Through our work in child welfare – where we are most well known for our work in foster care and adoption– as well as our work in the behavioral health arena, where we are a leader in providing trauma-informed care through compassionate counseling, we will continue to help thousands of children and their families find renewed trust, renewed hope and renewed possibilities. Over the past year, we have developed a one-of-a-kind technological case management solution – which has already won a Tech IQ Award – to address key challenges in the child welfare industry. Through this innovation, we have already seen improved efficiencies, which will result in better outcomes. Over the next year, we expect to see an increase in improved outcomes for children in foster care, allowing more children to safely return home or find families through adoption more quickly. Annually, we serve tens of thousands of children and family members through our work in child welfare and behavioral health. But that’s just half of our story – literally. We will not waver in our commitment to help children work through pain and find hope for the future. But we believe the greatest opportunity for impact is to prevent such tragedies from occurring. We’re expanding our footprint in early childhood education and in proven child abuse prevention programs. Just this year, we received a federal contract to deliver Early Head Start in another community – this is our fourth Early Head Start program throughout the state, which adds to more than a dozen other programs we deliver that focus on building positive family relationships and helping children reach key milestones. Through our proven solutions, we help families form critical bonds, learn appropriate parenting and discipline techniques, and guide their children toward lifelong success. In families that complete these programs, nearly 100 percent remain abuse-free a year after completion. But our drive is even bigger: we are also leading the way in implementing community solutions that address complex societal problems – poverty, violence, health and well-being – in the most impoverished, high-need neighborhoods in Florida. We’re the driving force in developing Community Schools in Florida – we’ve opened four in the past year and have plans for four more in the coming year – to address barriers that interfere with academic success. From hunger to health to lack of parental support, community schools provide solutions to help students and their families overcome obstacles and prepare for success in school and in life. In our flagship community school at Evans High School, we have seen an increased graduation rate of nearly 20 percent, and there is a renewed pride in the neighborhood as the community embraces the opportunity to revitalize. 2 Needs Children's Home Society of Florida's greatest needs: • Capital investments and partnerships to move our innovative case management technology solution from pilot phase into full implementation. • Funding to sustain our successful and effective community school model in nearly a dozen schools throughout Florida. • Unrestricted funds to support innovation and program development to effectively address complex issues affecting the safety, health and well-being of children. • Committed, loving foster and adoptive parents to provide safe and welcoming homes for children who have suffered abuse or neglect. • Passionate, energetic, dedicated volunteers to serve on fundraising and advocacy boards and/or on tech leadership councils. • Strategic, forward-thinking partners excited to invest in solutions that can deliver sustainable impact in impoverished, violence-stricken and struggling communities. Background With strong roots in adoption, our rich history has earned us the reputation of Florida’s most reputable adoption organization … but we are so much more. While our impressive numbers are a sound barometer of our success, we gauge our progress in a more intangible way by focusing on the strong family relationships we help create, the children we help heal and the lives we change forever. The love, care and safety our organization provides to children can’t even truly be measured. As we look toward the future, we will continue to evolve to protect children, to help them find hope and happiness. We will tirelessly advocate at the Capitol to protect funding for children, seek and implement best practices for our services, develop innovative programs and, most importantly, maintain the core values and mission that have been the stable foundation of our organization for more than a century. It all began in 1902 when nearly 400 homeless, neglected children arrived in Jacksonville on Orphan Trains, destined to fend for themselves. These abandoned children all had different – yet devastating – stories; some had parents who could no longer afford to care for them, others had tragically lost their parents … all shared a grim journey from home to streets far away. With dedication and community support, Rev. D.W. Comstock formed Children’s Home Society of Florida November 17, 1902, to provide a family and a stable home for children who had nowhere else to go. Through Children’s Home Society of Florida, these orphaned passengers found a better place and a fresh start where they would no longer to struggle to survive. Throughout the years, we have continued to stand strong in our mission, values and impact. We are proud to be Florida’s largest and oldest statewide not-for-profit organization serving children and families. While still honoring our roots in adoption, we have grown and evolved over the past century and we now offer a myriad of programs to give children and adults opportunities that positively influence their lives. Working with struggling families, suffering children and teenagers facing adulthood alone, Children’s Home Society of Florida provides guidance, support and hope. We strategically collaborate with other organizations and universities to make an even bigger difference. As we work to help more children grow up safe, healthy and prepared for life, we empower individuals and families to lead meaningful, productive lives. 3 CEO/Executive Director Statement It’s an exciting time to be part of CHS. We’re changing. We’re evolving to better meet the needs of children, families and communities. And it’s never been more important. But some things will never change: Our commitment to breaking cycles of abuse and neglect, of poverty … of the fear that embeds itself in the fabric of families and tears them apart. Our commitment is ceaseless. Last year, we helped more than 50,000 children and family members throughout Florida. We taught more parents how to reconnect with their children. We found homes for children who thought they’d never have a permanent one again. We kept safe and secure children who craved the stability of a warm bed and a filling meal. We provided guidance to teens and young adults reaching for brighter futures. But those numbers also oversimplify the work. Every child’s or parent’s story is far more complicated than a single number can illustrate. We respond to not just one challenge but many — the need for shelter and counseling and mentoring, for instance. Or parental support, plus access to food assistance and family therapy. There’s no one solution that fits all families, in all communities, across Florida. We work to change those lives because that is the foundation of who we are as an organization. That’s the story we’ve lived more for more than 100 years. That’s why we’re going even further. We’ve already made great progress implementing more community schools in vulnerable neighborhoods. We’ve launched an exciting new initiative — Tech Success Florida — to help underserved teens learn and navigate the digital world. We’re focusing on improvements in service delivery that will allow our teams to spend more time where they are needed the most: with the children and families who rely on them every single day. Our ability to reach so many people in nearly every Florida community rests on the strength of our talented workforce, generous donors and committed volunteers. Our greatest asset is our people, and we’re tremendously proud of them. We are proud of our story so far: more than 100 years of helping children and families. We are eager to see how our story — and the stories of those we support — evolves. We’d be honored to have you join us. Michael Shaver President & CEO, Children's Home Society of Florida Board Chair Statement My commitment to CHS is personal. Because of CHS, I have the most wonderful children anyone could ask for. CHS protected my children during their greatest time of need and – shortly thereafter – my husband and I had the wonderful privilege of welcoming them into our family forever through adoption. That was nearly a decade ago, and my commitment has not wavered. I’ve been acutely aware of the significant need for CHS since I first became involved in 2002. It started with a donation to help children struggling right in my own community. And my connection has only grown. From donor to volunteer to board member and passionate advocate, I speak from the heart – because I believe so strongly in what CHS does every day. The need for CHS to protect children will always exist. But, as we continue to evolve to meet the greatest needs in communities throughout Florida, CHS is delivering solutions that will empower more families to keep their children safe at home. Solutions that will encourage more neighbors to support one another. Solutions that will revitalize once-forgotten communities and provide hope, possibilities and opportunities to children and their families. CHS always been committed to extraordinary efforts on behalf of our most vulnerable children and families. Now, we're poised to make innovative leaps that will exponentially enhance our ability to deliver specific, agile solutions to complex challenges for every child, every family, across Florida. Our statewide reach gives us the leverage to deliver adaptable, responsive and comprehensive solutions ... the right solutions for each particular community. I eagerly invite other business leaders, passionate advocates and determined community members to join us as we implement these life-changing solutions. The time to come together is now – and we cannot do it without you. Valerie Seidel, Chairman of the Board of Directors, Children’s Home Society of Florida Areas of Service 4 Geographic Areas Served Areas FL FL Children's Home Society of Florida offers services to children and families in every county in Florida Our home office is located in Orlando, Florida. We also have 15 regional offices located in the following areas: Pensacola, Panama City, Tallahassee, Gainesville, Jacksonville, Daytona, Orlando, Melbourne, Tampa, Lakeland, Vero Beach, Palm Beach, Fort Meyers, Fort Lauderdale, and Miami. Service Categories Primary Organization Type Human Services Secondary Organization Type Human Services Tertiary Organization Type Human Services 5 Impact Goals Our Mission: Building Bridges to Success for Children Our dream: • To break the generational cycle of child abuse in more families. • To protect children from harm. • To heal children who've been hurt. • To create strong, stable families. • To help children grow up safe, healthy and prepared for life. Strategies After decades of research revealed that abuse is generational, we declared our ambitious goal: to break this tragic cycle in more families. We’ve done more, too – because we believe kids, teens and families deserve the best we can give. Strong family bonds Research shows that families who read together develop strong bonds. So we created the READ! program to encourage parents to read with their kids. It also offers a comfortable way for parents to improve their own literacy, which can open doors for education and employment. A family "home" Kids in foster care have already lost their sense of what it means to be “normal.” And teens finding safety in a group home struggle even more with this loss. So we found a solution! Our haven in Panama City has become more than a home for girls in foster care – it’s a family. Our girls enjoy family dinners and trips together, decorate the house, celebrate holidays and birthdays together, and support each other with schoolwork. Grades soar, self-esteem blossoms and dreams flourish. Creative expressions Kids and teens who’ve suffered trauma have learned one thing in life: survival. It can be hard to transition out of survival mode, to understand how to dream. So we meet them where they’re at and offer creative activities that encourage them to explore new passions, which may lead to career or life aspirations. Some find a creative outlet in broadcast media, others find peace during yoga, and some find culinary talents during cooking class. Understanding trauma Sometimes, kids are so severely traumatized that they’re unable to understand or control their emotions and behaviors. Our foster parents have tremendous hearts and patience – but they need more. So we implemented training, resources and support to help foster parents understand trauma and feel confident parenting traumatized children in a way that contributes toward their healing and well-being. Community schools When kids struggle with deep family challenges - poverty, domestic violence, substance abuse, homelessness, hunger- it's pretty tough to think about passing a test. Beyond the impact these issues have on a child's ability to focus in school, it's difficult for families to find help they need. So we're working with committed partners – Orange County Public Schools, the University of Central Florida, and other health, cultural and social service organizations – to integrate programs, activities and services into the education and lives of students in struggling communities. Our first community school opened in 2012 in Orlando to serve Evans High School students and their families. Services will evolve with the community, rooting Evans Community School into the heart of the community. We’re constantly looking to the latest research and exploring opportunities to continually improve how we help children and families. We do it because our kids deserve it. Capabilities 6 We're working toward collective impact, partnering with other organizations as well as universities to make a dramatic difference for children, teens, families and communities. Progress Together with our partners at UCF and Orange County Public Schools, we opened the first ever community school at Evans High School. We look forward to strategically expanding this model throughout Florida and currently have plans in place to develop a community school in Escambia County and in Brevard County. We have also expanded services and programs to serve teens transitioning out of foster care into adulthood. We recently opened The Faine House to serve this population, and we have similar programs in various areas of the state. Additionally, we have launched Tech Success, a program catering to underserved youth and youth in foster care who are interested in advancing their technological skills to advance in school, to apply for jobs and to pursue secondary or vocational training. We have several programs in Florida that work with new parents to help them learn how to safely and appropriately care for their children, from newborns to adolescents. Additionally, we help parents learn positive coping mechanisms when they become overwhelmed with the demands of child-rearing. These programs are extremely successful; some programs have a nearly 100 percent success rate, meaning that nearly 100 percent of the families that complete the program remain free from abuse. 7 Programs Programs CHS - The Broad View Description CHS provides a continuum of effective, efficient services to empower children and parents to lead responsible, productive and meaningful lives. Programs and services include foster care, adoption, emergency and long-term shelter for runaways and for children who are victims or at risk of abuse, neglect or abandonment. CHS also provides child, parent and family counseling, parent education, family building, strengthening and preservation, various intervention programs for infants through teens, well baby care, access to children's mental health services, care for developmentally disabled children, and more. CHS is a founding member of the Child Welfare League of America, co-founder of the Florida CEO Round Table for Children, is accredited by the National Council on Accreditation, and licensed by the Florida Department of Children & Families. Class Code Human Services, General/Other Class Sub Code Children & Youth Services Population Served Families Children and Youth (0 - 19 years) Adults Budget $0.00 Long Term Success In 2006, CHS leadership launched its new strategic plan designed to break the generational cycle of child abuse and neglect for increasing numbers of children, ensuring our youth are safe, healthy and prepared for life. We've challenged our staff to take an innovative approach to services as we seek opportunities to research and replicate evidencebased best practices. Short Term Success Each of our numerous programs is driven by specific outcomes, some of which are detailed in the program descriptions that follow. Program Success Monitored By Evaluative measures also are program-specific, as noted in the examples that follow. Examples of Program Success To read a vareity of success stories, please visit www.chsfl.org/as-storieslove.php and www.chsfl.org/fs-stories-love.php. You may also view our annual reports to read more inspiring testimonies, www.chsfl.org/pressroom.php. 8 Breaking the Cycle Description For many of us, we struggle to imagine how a parent could hurt an innocent child. While difficult to understand, research shows key risk factors are common triggers to abuse or neglect and a dysfunctional home. These factors include past history of abuse, unstable or uncommitted relationships, few or no support systems, parent(s) exhibiting little or no bonding with their baby, unplanned pregnancy, and unrealistic child development expectations. Once several risk factors are in place, the situation can escalate to a traumatic and frightening childhood, or worse. Child abuse is also a generational cycle where approximately one-third of all individuals who were abused or neglected as children will subject their children to maltreatment. (www.childwelfare.gov) Given what research indicates about the risk factors and cycle of abuse, the Perinatal Program was developed by Children's Home Society of Florida in 1992. The program targets young, at-risk mothers and those who are expecting a child, helping them navigate the waters of raising young children despite the added stressors and extra hardships they are experiencing. Participation in the Perinatal Program is voluntary, and moms and dads attend because of a strong desire to be a great mother or father for their child. On average, the Perinatal Program protects 121 children, ages 3 and under, annually by providing three key services. Firstly, the program stabilizes families in crisis through case management support, referral services and a free store for baby items. Secondly, the program helps prevent child abuse by providing moms and dads with the tools and knowledge to be successful parents. The program increases parenting knowledge and skills through weekly trainings focusing on child development, nurturing and positive discipline. Thirdly, the program focuses on creating a strong bond between child, mother and father through age-appropriate and educationally enriching activities. Class Code Human Services, General/Other Class Sub Code Child Care Population Served Children and Youth (0 - 19 years) At-Risk Populations Adults Budget $16,000,000.00 9 Long Term Success Our prevention programs use research-based methods to break the cycle of abuse and neglect for increasing numbers of children. As a result, more children will grow and thrive in loving, stable homes under the care of supportive parents. For families participating actively in the Perinatal Program until their child turns 3 years old, there is a 100% success rate for abuse-free homes even a year after they graduate from the program. Another program, Healthy Families, provides voluntary in-home services to parents with young children. Of children in families that complete the program, our goal is for 95% to be free from any findings of maltreatment during the 12 months following completion. And finally, Healthy Start, works with expectant mothers to ensure they receive prenatal care and education to safely raise their children; our goal is that 85% of pregnant women participating prenatally will give birth to a healthy baby as defined by birth weight >5.5 pounds. While families strengthen, more children remain safe at home, and fewer enter the child welfare system. As the tragic cycle of abuse continues breaking, generations of children shall experience the love and safety they deserve. Short Term Success Each program has slightly different measures of success. In the Perinatal Program, parents participating in parent education and support services show an increase of 60% in their Knowledge and Appropriate Expectations score from pre-test to post-test on the AAPI2, thus lowering stress and destructive parenting patterns. Parents also show an increase of 60% or higher in their Empathy score from pre-test to post-test on the AAPI2. In Healthy Start, the goal is that 100% of mothers enrolled in our program will receive education on reducing the risk of SIDS and Shaken Baby Syndrome, the importance of adhering to an immunization schedule, and benefits of breastfeeding. Of smokers, 80% will reduce the quantity smoked, and 75% will change habits to reduce exposure of second-hand smoke. Of children in families participating in our Healthy Families Program for at least six months, 90% will be linked to a medical provider and 90% will receive age-appropriate developmental screenings. Because many family strengthening and child abuse prevention efforts focus on developing bonds through positive activity, literacy is also an important part of our programs. While children learn to read at higher levels and perform better in school, their parents also improve literacy levels and further their education and/or careers to provide better lives for their families. Program Success Monitored By As noted, each program designed to break the cycle has its own measures of success. Some examples include: Client self-reports; preand post-service assessments; well-baby check-up documentations; immunization documentations; reports verifying linkage to medical providers; and home visits. 10 Examples of Program Success Lives are changed daily as a result of our efforts to break the cycle of child abuse and neglect in more families. One example from the Perinatal Program is Nancy. Nancy was raised by her mother and grandmother in an abusive home and placed in foster care as a result of physical and sexual abuse by her mother’s boyfriend. Nancy entered the Perinatal Program without age-appropriate expectations for her child and was in danger of repeating the same cycle of abuse she experienced as a child. Through intensive intervention, training and support, her daughter is now 3 years old and has high self-esteem, confidence and social skills. Nancy is very proud of her daughter and is proud to use the parenting skills she learned at the program meetings. She is now an advocate for positive parenting in her community and with new moms and dads in the Perinatal Program. Her daughter is living proof that positive parenting works, and Nancy demonstrates firsthand how parenting education and support can stop the cycle of abuse. 11 Healing the Pain Description For children who’ve already suffered the pain of physical or sexual abuse, neglect, or abandonment, CHS provides safety, shelter, love, guidance and counseling to help these innocent youth work through the tragedies that brought them into our care. Many first receive help at our Child Advocacy Center as our team of medical, legal and social service professionals delicately investigates allegations of abuse and works with the victims and non-offending family members to find services to begin the healing process and to prevent such a tragedy from ever again occuring. Some children, victimized by their own parents, find safety in our emergency shelters or residential group homes, where they become part of a large lively “family” cared for and nurtured by devoted staff members; others later join loving foster families and for the first time understand the meaning of family. While the outer scars begin to heal, CHS provides therapy and support to help heal the inner scars, to help children conquer the demons that have threatened their security for too long. And for families determined to bring their children back home safely, CHS provides individualized case planning, encouragement and guidance to ensure parents can safely nurture their children; while they work through their case plans, families can visit together in our friendly, home-like Family Visitation Centers, strengthening the bond and building the trust necessary to heal the pain. Class Code Class Sub Code Population Served Adults Budget $83,500,000.00 Long Term Success As with all our services, these programs to are designed to protect young victims and also to guide them on their paths toward healing. While keeping children safe, we also provide counseling and encouragement; meanwhile, for some families, we also work with parents determined to learn how to properly raise their children in stable, healthy families. As a result of our services, youth once victimized will work through the trauma that brought them into our care and either be safely reunited with their families, join loving foster and/or adoptive families, or become part of our “family” at one of our group residential homes. Through individualized care, counseling and guidance, youth have the opportunity to pursue happy, productive futures to become contributing members of society and to one day become loving, nurturing parents of their own children. Short Term Success By protecting, sheltering and nurturing once-victimized children in secure, wholesome family environments, children and youth will be free from abuse or neglect, and parents will receive the education and guidance necessary to reunify with their children, if safe for the children. Additionally, many children rescued from harmful environments are behind in school; after coming into our care, these children receive additional scholastic help through volunteer tutors and reading programs, thus allowing the youth to catch up to their peers academically. Program Success Monitored By While our efforts to heal the pain have many measures of success, a primary measurement tool used is the state's re-abuse rates, which indicate whether or not a child once reported to have been abused has suffered abuse again. 12 Examples of Program Success So many young lives have been changed for the better through our efforts to heal the pain. One such example is resulted from our residential programs: Jessica’s not the person she once was. She rarely talks back, she controls her anger. Rather than skipping school, she’s a good student. And now that she’s at our residential home for girls, she has stability and guidance. Her sister, Connie, also found love, encouragement and structure to become a responsible young lady. Prior to CHS, the girls endured turbulent childhoods and unspeakable traumas. Traumas they conquer through customized care and attention at CHS. Before CHS, Jessica didn’t think about the future. Now she hopes to become a teacher and raise a family. Connie also aspires to teach, a path once unlikely. Never a reader, she reluctantly joined the group home’s book club, struggling to finish the first book. Now reading a new one each month, she looks forward to going to the library, has improved in school and dreams of a future filled with happiness. 13 Finding a Family Description Sometimes the children in our care can never return home … horrific abuse or neglect, domestic violence, and/or excessive drug and alcohol use in the home prevents the safe return of children to their biological parents. When this happens, CHS works with foster and prospective adoptive families in the community to find the perfect family for each child waiting to be welcomed into a forever home. At CHS, we find parents for children, not children for parents; our trained adoption experts understand the unique needs, personalities and special challenges of every child and then appropriately match children with families eager to embrace them and ready to provide the necessary support, counseling and love they deserve. We offer continual pre- and post-adoption support and training for all members of the adoptive family, and we provide critical connections to community resources to ensure children continue to develop and thrive. Class Code Class Sub Code Population Served Adults Budget $9,600,000.00 Long Term Success We work hard to ensure that children in foster care awaiting adoption will be successfully placed with an adoptive family and have their adoptions finalized; in the past two years, CHS has finalized adoptions for more than 2,000 children welcomed into their forever families. Through our intense efforts to find every child a permanent, loving forever family, we strive to reduce the number of children “aging out” of foster care each year, thus reducing the number of young adults entering independence without a family. Moreover, our goal to find adoptive families for children will also reduce the length of time children spend in the foster care system, thus increasing the likelihood of successful, permanent placements. Short Term Success In our quest to find permanent families for children, we must also ensure the right family is matched with each child and that each family understands the adoptive process. Thus, we track prospective adoptive families that have attended an Adoption Orientation and have continued to successfully complete required MAPP training, home studies and background checks. Program Success Monitored By We measure our adoptive family recruitment efforts by collecting data regarding the interest we receive from potential adoptive parents as well as the follow through to determine how many completed the necessary steps to become adoptive parents. In measuring our success in finding families for children, we track the number of finalized adoptions. 14 Examples of Program Success DeShawn and his younger siblings, Kurt and Moesha, joined their new foster family carrying a single bag of dirty clothes. As the days progressed, their foster mother, Violet, caught glimpses of the horrors they previously endured. And each child also carried emotional scars hidden beneath protective outer shells. Kurt was angry and rebellious. He’d shuffled between foster homes before and didn’t expect this to be any different. But Violet did. She knew structure was as important as love and guidance. Eventually, Violet and her husband, Ron, adopted seven children from foster care. While their children’s initial behaviors reflected pain of their pasts, years of guidance and love nurtured new attitudes and hope. Ron and Violet conquered challenges with patience and a commitment to their family. With support and training from CHS, they opened their hearts to every dispute, overcoming obstacles with love and structure. In return, their children know they’re truly with their forever family. 15 Preparing for Independence Description For youth aging out of Florida's foster care system, we provide independent and transitional living services to help them prepare for independence. Many of these teens have found safety, security and guidance at one of our residential group homes. Thanks to Central Florida's community support and a partnership with Jeff Faine, center of the Tampa Bay Buccaneers, we are proud to operate our newest independent living home, The Faine House.The Faine House links youth with existing programs for case management, employment skills training, mentoring, education, and health—all essential elements to ensure long term success and life satisfaction. Without programs like, The Faine House, youth exiting foster care without families are up against tough odds. Within 1 year of turning 18 – · 25% become homeless · 36% will experience homelessness at some time It is our goal to ensure these youth grow up safe, healthy and prepared for life. Class Code Human Services, General/Other Class Sub Code Foster Care Population Served Adolescents Only (13-19 years) Homeless Budget $4,500,000.00 Long Term Success As our Independent and Transitional Living Programs provide teens with affordable, safe housing, fewer youth who “age out” of the foster care at 18 will be faced with homelessness; since they’ll have secure housing, more youth will stay in school to finish their high school education and then have the chance to pursue a college degree or job skills training. Through the individual support and guidance they receive, youth who may not have had the opportunity to thrive will instead gain the life and career skills and education necessary to become productive, contributing members of society and, when the time comes, stable, nurturing parents to their own children. As a result, fewer youth aging out of foster care will turn to crime, drugs and life on the streets, thus effectively breaking the cycle of abuse and neglect that brought them into the child welfare system, making our communities safer and our futures brighter. Short Term Success When Florida’s foster youth turn 18, they receive a booklet of important numbers – the last two pages list the state’s homeless shelters. Through Independent and Transitional Living Programs, Florida’s 18-year-olds who age out of foster care will have an alternative to homeless shelters, couches and underpasses. As a result, more of these youth will have the opportunity to finish high school, something that may be unachievable without a safe place to live. Moreover, these programs teach teens basic life skills so they can live on their own, from finding public transportation to cooking their own meals and grocery shopping on a budget and paying the electricity bill on time. Keeping teens off the streets and in school is the first step toward changing their lives. 16 Program Success Monitored By Youth in our programs designed to prepare them for independence work closely with a case manager and a counselor, both of whom track each individual's progress and success. Examples of Program Success Myisha used to wish upon a star that her mother would come back. But when she did, the years that passed made it impossible to have a motherdaughter relationship; it wasn’t long before Myisha returned to foster care. th Now in high school and approaching her 18 birthday, Myisha will soon become an adult, responsible for her housing, bills and education. Thanks to our Independent and Transitional Living Programs, she knows she won’t be alone, and she knows she can create the future she’s dreamed of. “No one can imagine what it’s like to be in foster care. We’re hurting 75 percent of the times, and no one understands what we go through,” Myisha explains. So CHS is helping Myisha live for her future, providing her with an affordable apartment and continuing case management to offer support, guidance and assistance as she finishes high school and continues her education at the local community college to become a nurse, giving back to others the hope CHS has given to her. CEO Comments While we advocate at the state and federal levels for funding reform to benefit at-risk children and their families, we continue to seek contributed income that will allow us the flexibility to provide the many services our clients need. Presently, social service funding revolves around single issues such as homelessness, mental health and substance abuse. Social workers must help their clients, who typically struggle with multiple issues, must navigate each system independently in order to access available resources for which they are eligible. We seek a more solutions-oriented approach such as a single point of access for children and families facing numerous challenges. Until we see funding reform, community support and private contributions enable us to drive more resources toward efforts to ensure children are safe, healthy and prepared for life. In our efforts to keep children safe, healthy and prepared for life, we responsibly use our resources to fund programs that break the tragic cycle of abuse and neglect for more children, heal the pain for children who've already suffered tragedies, find families for youth in need of stability and prepare teens for independence. 17 Governance Board Chair Board Chair Mrs. Valerie Seidel Company Affiliation The Balmoral Group, President & Principle Economist Term June 2016 to June 2018 Board Members Name Affiliation Status Richard B. Adams Jr. Adams & Adams Law Firm Voting Samuel Bell Voting Aaron M. Bosshardt Bosshardt Realty Voting Charles L. Cromer Charles L. Cromer, CPA, PA Voting Danielle Garno Voting Jeffrey Gordon Community Volunteer Voting Frank Gulisano Summit Realty Voting Eric Jackson Jones Lang LaSalle Voting Tony Jenkins Florida Blue Voting Vice Chair, Statewide BOD Laura Kolkman Mosaica Partners Voting Cate Merrill Voting Marty Rubin Smart City Voting Chair, Statewide BOD Valerie Seidel The Balmoral Group Voting Marjorie Turnbull Voting Miguel Viyella Wells Fargo Advisors Voting Victoria L. Weber Hopping Green, & Sams Voting Steven Wernick Voting Board Demographics - Ethnicity African American/Black 2 Asian American/Pacific Islander 0 Caucasian 13 Hispanic/Latino 1 Native American/American Indian 0 Other 00 Board Demographics - Gender Male 10 Female 6 Not Specified 0 18 Governance Board Term Lengths 3 Board Term Limits 3 Board Meeting Attendance 78% Number of Full Board Meetings Annually 4 Written Board Selection Criteria? Yes Written Conflict of Interest Policy? Yes Percentage Making Monetary Contributions 90% Percentage Making In-Kind Contributions 47% Constituent Board Members Name Affiliation Debashish Bose Orlando Health Craig Castor Cresa Orlando, SVP Jeffrey Condello Randall Mechanical Julie Eason CNL Financial Group, VP of Internal Audit Drew Emerson DPR Construction Brad Erb Edward Jones, Financial Advisor Sarah Grafton Merrill Lynch, Financial Advisor Chair, Central FL BOD Frederic Guitton First Home Mortgage, Market Manager Brian Hanafin Holland & Knight, Associate Mary Hurley Land Advisors Capital, Director Secretary, Cent. FL BOD Andrew Laney Iberia Bank Tameeka Leon Conscious Mind Records Inc, President Melody Lynch Lowndes, Drosdick, Doster, Kantor & Reed, Senior Associate Vice Chair, Cent. FL BOD Rob Matschner Moore, Stephens & Lovelace, P.A. Tiffany Payne Baker Hostetler LLP, Attorney Maurice Pearson 3E Consultants Inc, President Christina Redman Sun Trust, VP Danny Rivera Orange County Government, Neighborhood Coordinator II Jeffrey Sharon Oppenheimer Funds Inc, VP Institutional Sales Michelle Strenth Orlando Health, Director of Government Affairs Kelly Tatro Sprint, Senior Manager, Network Engineer Jeff Tecau Protiviti, Director Shelly Wilkes Orlando Magic, Director of Event Presentation Risk Management Provisions Foster Home Liability 19 Day Care Center/Nursery School Accident and Injury Coverage Automobile Insurance Automobile Insurance and Umbrella or Excess Insurance Builders Risk Business Income Commercial General Insurance Commercial General Liability Commercial General Liability and D and O and Umbrella or Excess and Automobile and Professional Commercial General Liability and Medical Malpractice Computer Equipment and Software Crime Coverage Directors and Officers Policy Disability Insurance Educators Errors and Omission Liability Employee Benefits Liability Employee Dishonesty Employment Practices Liability Fiduciary Liability Flood General Property Coverage General Property Coverage and Professional Liability Improper Sexual Conduct/Sexual Abuse Inland Marine and Mobile Equipment Internet Liability Insurance Liquor Liability Medical Malpractice Professional Liability Property in Transit and Off Premises Public Benefit Guaranty Corporation Risk Management Provisions Special Event Liability Umbrella or Excess Insurance Workers Compensation and Employers' Liability Workplace Violence Life Insurance Standing Committees Development / Fund Development / Fund Raising / Grant Writing / Major Gifts Audit Board Governance Finance 20 Legislative Executive Strategic Planning / Strategic Direction Comments As a statewide organization, Children's Home Society of Florida (CHS) is governed by our State Board of Directors. Members of this fiduciary board continually ensure adherence to our strategic plan and assess business opportunities. The above-noted Strategic Planning Committee also is charged with risk management and the Finance Committee oversees CHS real estate. Each of our 15 divisions across the state has its own fundraising and advocacy board, responsible for planning and implementing fund development activities, engaging in advocacy efforts, and helping to spread awareness of the services, needs and impact of CHS in the local community. All members of each CHS board are volunteers, and each one is critical to our success in protecting children and strengthening families. For more information, including company affiliations, on our local boards, please visit the following page: http://chsfl.org/page.aspx?pid=524 21 Management CEO/Executive Director Executive Director Mr. Michael J. Shaver Term Start Sept 2014 Email [email protected] Experience Michael J. Shaver brings nearly 20 years experience in child welfare to Children's Home Society of Florida, with a focus on data-driven best practices, strategic collaboration and rapid-cycle innovation. He believes in investing in programs and processes that ensure children and families receive the best possible services. Shaver is an advocate for focusing on systematic issues that impede opportunities for families. He wants to position Children's Home Society of Florida as a national model for innovation in breaking the cycles of poverty and abuse in more families. Previously, Shaver served as Chief Operating Officer for Children’s Home + Aid in Chicago, ran a management consulting business focused on social services and served as deputy director for Fostering Results in Chicago. He also spent several years directing innovating programming for the Illinois Department of Children and Family Services, one of which received national recognition as one of 10 programs to receive the Harvard University Innovations in Government Award. He earned his master’s degree from the University of Chicago and his bachelor’s degree from Colorado College. Former CEOs Name Term David A. Bundy June 2000 - July 2014 Mr. Howard Weisz Jan 1991 - June 2000 Senior Staff Mrs. Deborah Adkins Title Chief Financial Officer 22 Experience/Biography Bringing more than 17 years of not-for-profit financial experience to the position, Mr. Robert J. Wydra, Jr., CPA, was named Chief Financial Officer for CHS in July 2007. Mr. Wydra oversees statewide business and financial management, and administers budgeting, accounting, financial reporting, internal auditing, risk management and pension. Mr. Wydra's not-for-profit expertise includes accounting and taxation, fiscal policy compliance, budgeting and forecasting, treasury management, strategic management, teambuilding and mentoring. He joined CHS in 2001 as Controller, where he was instrumental in centralizing accounting and finance functions, reducing time and improving accuracy of reporting, and reducing audit fees by 25 percent. Mr. Wydra re-engineered the accounting system, procedures to reduce data reporting errors and annual system fees, implemented paperless financial reporting and led the conversion to an automated payroll system. He also led outsourced accounting services for other not-for-profits. Before joining CHS, Mr. Wydra built a $1 million book of business as a Financial Adviser at Merrill Lynch. Mr. Wydra also served as Vice President of Operations at Professional Accounting Solutions, Inc., in Rockville, Md., and Chief Financial Officer of The Conservation Fund in Arlington, Va., following service as Senior Accounting Analyst for the The Nature Conservancy where he began as AP Coordinator. Mr. Wydra earned his Bachelor of Science/Business Administration in Accounting from the University of Central Florida in 1989, his CPA designation in 1991. He is a member of the American Institute of Certified Public Accountants and the Virginia Society of Certified Public Accountants. 23 Ms. Andry Sweet Title Chief Strategy Officer Experience/Biography Ms. Sweet has more than 20 years experience in child welfare and behavioral health in the Central Florida community. She joined CHS as an Executive Director in April, 2000. During her tenure with CHS, she was integrally involved in the privatization of child welfare case management services in three Central Florida counties. During this period, Ms. Sweet implemented staff retention programs that reduced turnover from more than 50% to 37%, a critical success factor in the success of children in the dependency system. Early in her career Ms. Sweet worked as a research assistant with Devereux in the field of behavior analysis and with CHS as a case manager in the Brevard Division. In 1995, she joined the Florida Department of Children and Families (DCF) and collaborated with the Florida Mental Health Institute in the design of the Children’s Functional Assessment Rating Scale (CFARS), which is now required by DCF and Agency for Health Care Administration to evaluate improvement of child behavior in treatment settings. Additionally, Ms. Sweet designed contract management and evaluations systems for DCF. By 1999, she was the certified Contract Manager for the entire $40 million in mental health and substance abuse contracts in Central Florida. Ms. Sweet has held leadership positions in a variety of community groups, including Vice Chair for the Council of Agency Executives Steering Committee for Heart of Florida United Way, Executive Committee Member and Chair of the Research and Statistics Subcommittee of the Children’s Cabinet of Seminole County, and Chair of the Community Networking Committee for the Children’s Cabinet of Orange County. Ms. Sweet earned a Master of Health Care Administration from University of Central Florida, along with a Bachelor of Psychology from Florida Institute of Technology. Ms. Tara Hormell Title Executive Director, Central Florida Division Experience/Biography Ms. Jennifer Anchors Title Executive Director, Mid Florida Division Experience/Biography Ms. Kimberly Pleasants Title Associate Executive Director, North Coastal Division Experience/Biography Ms. Kymberly Cook Title Executive Director, Buckner Division Experience/Biography 24 Ms. Julie Demar Title Executive Director, Palm BeachDivision Experience/Biography Ms. Julie Schneider Title Executive Director, Intercoastal and Southwest Divisions Experience/Biography Ms Maggie Dante Title Executive Director, Southeastern Division Experience/Biography Mr. Charles McDonald Title Executive Director, North Central Division Experience/Biography Ms. Amy Thomas Title Vice President of Operations Experience/Biography Amy Thomas joined Children’s Home Society of Florida in June 2012 and serves as the Vice President of Operations, where she oversees all programs serving children and families in northern Florida. Prior to her current position, Ms. Thomas served as the Statewide Director of Quality. Continuing to uphold Children’s Home Society of Florida’s culture and values, Ms. Thomas provides support to our organization’s programs, leaders and staff to help keep our children safe and healthy. As the Statewide Director of Quality at Children’s Home Society of Florida, Ms. Thomas was instrumental in advancing the organization’s quality improvement program to provide top services for children and families. With 13 years of experience working in non-profit social services and child welfare, Ms. Thomas has in-depth knowledge in Medicaid, mental health systems and quality management. She also has clinical experience in providing counseling and therapy services to children and families. Prior to joining Children’s Home Society of Florida, Ms. Thomas spent 12 years working in executive roles for Intervention Services, Inc., now known as IMPOWER, where she led operations management, compliance and quality improvement. Ms. Thomas received her bachelor’s and master’s degrees in social work from the University of Central Florida. 25 Mr. Tim Putman Title Executive Director, Western Division Experience/Biography Ms. Eliza McCall-Horne Ph.D. Title Executive Director, Greater Lakeland Division Experience/Biography Ms. Summer Pfeiffer Title Vice President of Governmental Relations Experience/Biography Ms. Pfeiffer, who has a Bachelor of Science in Political Science and a Master in Public Administration and Policy from Florida State University, has worked in the legislative process since 1997. She joined CHS as Director of Governmental Relations in 2007, a role in which she has successfully marshaled hundreds of volunteers and advocates on behalf of children’s issues and lobbied budget and other child welfare public policy initiatives. Ms Pfeiffer played an active role in the successful 2009 advocacy initiative known as Florida’s People – Florida’s Promise, a coordinated effort between CHS, Community Based Care of Seminole, AARP and Florida TaxWatch. Prior to joining CHS, Ms. Pfeiffer served more than two years as Legislative Director for the Florida Coalition for Children, an organization representing Community Based Care Lead Agencies and child welfare providers. In addition to representing child welfare interests, Ms. Pfeiffer also represented Floridians with developmental disabilities while serving for more than two years as Deputy Director of Public Policy and Advocacy for the Florida Developmental Disabilities Council (FDDC). Additionally, she lobbied for the Florida League of Cities for two years, addressing such municipal issues as building codes, code enforcement and transportation. During her tenure with FDDC, Ms Pfeiffer initiated a series of political issue forums involving candidates across the state. She also developed advocacy training for persons with disabilities and their family members. In her subsequent roles, she has continued to effectively utilize candidate forums and grassroots advocacy training to raise awareness of issues of importance to the interests she has represented. Mr. Dean Armitage Title Chief Information Officer Experience/Biography IT business strategy veteran Dean Armitage is the VP/Chief Information Officer. With more than 20 years of experience in steering large IT teams and aligning global IT strategies, Mr. Armitage leads the development and implementation of Children’s Home Society of Florida’s information technology initiatives. Mr. Armitage received his bachelor’s degree in computer science from the University of Western Ontario in London, Canada. He is a sought-after speaker on leadership, program management, risk management and business process reengineering. He also has received the Revolution Award for Best Online Brand Building and Golden Marble Award for Best Online Promotion. 26 Mrs. Heather Vogel Title Chief Talent Officer Experience/Biography Frank Gonzalez Title Chief Compliance Officer & General Council Experience/Biography Staff Full Time Staff 1726 Part Time Staff 230 Volunteers 5855 Contractors 0 Retention Rate 65% State Information State Charitable Solicitations Permit? Yes Dec 2017 State Registration Yes Aug 2017 Management Comments CEO/Executive Director/Board Comments Our 15 divisions are under the local direction of skilled, seasoned Executive Directors who are responsible for the successful delivery of high quality programs in their communities. Our executive team strives to build strong partnerships with other local entities and develop relationships with local elected officials, legislative and congressional delegations. Each manages dedicated staff and works closely with volunteers and communitybased board members committed to our mission and vision. For listings of local board members and Executive Directors, please visit http://www.chsfl.org/page.aspx?pid=524. In addition to the above affiliations, CHS is proud to have solid affiliations with Children's Home Society of America, National Crittenden Foundation and Florida Coalition for Children. 27 Plans & Policies Plans and Policies Organization has a Fundraising Plan? Yes Organization has a Strategic Plan? Yes Years Strategic Plan Considers N/A Date Strategic Plan Adopted June 2013 Management Succession Plan? Yes Organization Policy and Procedures Yes Nondiscrimination Policy Yes Directors and Officers Insurance Policy Yes Management Information Whistleblower Policy Yes Document Destruction Policy Yes Management Reports To Board Yes CEO/Executive Director Formal Evaluation Yes CEO/Executive Director Formal Frequency Annually Senior Management Formal Evaluation Yes Senior Management Formal Evaluation Frequency Annually Collaborations Collaborative initiatives are the hallmark of CHS’ current strategic direction and include: > Trauma Recovery for Youth Center funded by Substance Abuse and Mental Health Services, with National Child Traumatic Stress Network, USF, Florida Mental Health Institute, FamiliesFirst Network, Foster Parent Assn. > Integration of mental health care into services for children birth to five, with FSU Harris Institute for Infant Mental Health Training. > In-home foster care diversion/family strengthening programs 1) funded by CBCFL with Kids House of Seminole, Human Services Associates and 2) funded by and the Jessie Ball DuPont Fund, with DCF and Family Support Services of North Florida. >Evans Community School, a partnership among Children's Home Society of Florida, the University of Central Florida, Orange County Public Schools and Central Florida Community Health Centers. Evans Community School focuses on meeting immediate and long-term needs and goals of Evans High School students and their families. This comprehensive approach integrates programs, activities and services into the education and lives of students and their families. Services evolve with the community, rooting Evans Community School into the heart of Pine Hills. Affiliations Affiliation Year National Child Traumatic Stress Network 2008 AFP (Association of Fundraising Professionals) 2004 28 Council of Accreditation of Child and Family Services, Inc. 1982 National Association for the Education of Young Children (NAEYC) 2007 United Way Member Agency 1985 National Safe Place 1989 Alliance for Children and Families - Member 2010 Alliance for Children and Families - Member 2013 External Assessments and Accreditations Assessment/Accreditation Year Council on Accreditation (COA) [for Children and Family Services] - Accreditation 1982 Charity Navigator 2008 National Association for the Education of Young Children (NAEYC) - 3 Year Accreditation 2007 Child Placing Agency 1990 Awards Award/Recognition Organization Year Top 100 Companies for Working Families Orlando Sentinel 2009 William C. Schwartz Industry Innovation Award Metro Orlando Economic Development Commission 2009 FCC Dependency Case Manager of the Year Florida Coalition for Children (FCC) 2008 FCC Social Worker of the Year Florida Coalition for Children (FCC) 2008 FCC Therapist of the Year Florida Coalition for Children (FCC) 2008 FCC Volunteer of the Year Florida Coalition for Children (FCC) 2008 FCC Chairman's Award -Advocate of the Year Florida Coalition for Children (FCC) 2008 FCC Ann Bowden Child Advocate Florida Coalition for Children Award (FCC) 2008 Top 25 Companies to Work for in PR PR News 2009 FCC Chairman's Award -Advocate of the Year Florida Coalition for Children (FCC) 2009 Healthy Families Program of the Year Healthy Families Florida 2009 Healthy Families Family Assessment Worker of the Year Healthy Families Florida 2009 Top 100 Companies for Working Families Orlando Sentinel 2010 Top 100 Companies for Working Families Orlando Sentinel 2012 Statewide Community Award Leadership Florida 2010 29 Angel in Adoption Congressional Coalition on Adoption Institute 2010 FCC Chairman's Award - Advocate Florida Coalition for Children of the Year 2009 Adoption Excellence Award: United States Department of Adoption of Minority Children from Health and Human Services Foster Care 2010 Healthiest Employers Orlando Business Journal 2011 Top 100 Companies for Working Families Orlando Sentinel 2011 Healthiest Employer Orlando Business Journal 2012 Top 100 Companies for Working Families Orlando Sentinel 2013 Healthiest Employers Orlando Business Journal 2013 Image Award: Best Website Florida Public Relations Association 2013 Top 100 Companies for Working Families Orlando Sentinel 2014 Image Award: Public Affairs Florida Public Relations Association 2014 Judges Award: Public Affairs Florida Public Relations Association 2014 Lighting the Way Award Florida Coalition for Children 2014 Healthiest Employer Honoree Orlando Business Journal 2015 #86 Top 100 Healthiest Employers in the Nation 2015 Top 100 Companies for Working Families Orlando Sentinel 2015 Top 100 Top 100 Healthiest Employers in the Nation 2016 Healthiest Employer Honoree (#2) Orlando Business Journal 2016 Top 100 Companies for Working Families 2016 Orlando Sentinel 30 Financials Fiscal year Fiscal Year Start July 01, 2016 Fiscal Year End June 30, 2017 Projected Revenue $120,266,530.00 Projected Expenses $119,586,480.00 Endowment Value $9,336,054.00 Spending Policy Income Only Percentage 0% Detailed Financials Revenue and Expenses Fiscal Year Total Revenue Total Expenses Revenue Sources Fiscal Year Foundation and Corporation Contributions Government Contributions Federal State Local Unspecified Individual Contributions Indirect Public Support Earned Revenue Investment Income, Net of Losses Membership Dues Special Events Revenue In-Kind Other 2015 $116,413,655 $117,496,824 2014 $112,550,309 $112,109,960 2013 $108,698,768 $109,256,479 2015 $0 2014 $0 2013 $0 $95,025,437 $0 $0 $0 $95,025,437 $4,754,157 $1,724,399 $9,044,356 $459,425 $0 $1,382,590 $3,214,341 $808,950 $93,757,960 $0 $0 $0 $93,757,960 $3,178,578 $1,755,768 $8,572,443 $674,029 $0 $1,210,662 $1,631,826 $1,229,043 $91,082,910 $0 $0 $0 $91,082,910 $3,300,138 $2,052,267 $7,983,711 ($347,204) $0 $1,395,763 $1,620,316 $1,610,867 31 Expense Allocation Fiscal Year Program Expense Administration Expense Fundraising Expense Payments to Affiliates Total Revenue/Total Expenses Program Expense/Total Expenses Fundraising Expense/Contributed Revenue Assets and Liabilities Fiscal Year Total Assets Current Assets Long-Term Liabilities Current Liabilities Total Net Assets Short Term Solvency Fiscal Year Current Ratio: Current Assets/Current Liabilities Long Term Solvency Fiscal Year Long-Term Liabilities/Total Assets 2015 $99,870,065 $13,523,354 $4,103,405 $0 0.99 85% 4% 2014 $96,403,352 $12,110,642 $3,595,966 $0 1.00 86% 4% 2013 $92,654,314 $12,844,653 $3,757,512 $0 0.99 85% 4% 2015 $94,656,877 $22,956,425 $16,708,557 $22,550,241 $55,398,079 2014 $94,658,645 $24,297,354 $17,061,143 $20,785,219 $56,812,283 2013 $89,713,718 $24,015,905 $17,069,610 $22,720,399 $49,923,709 2015 1.02 2014 1.17 2013 1.06 2015 18% 2014 18% 2013 19% 2014 Government $93,757,960 Earned Revenue $8,572,443 Foundations, Corporations and Individuals $3,718,578 2013 Government $91,082,910 Earned Revenue $7,983,711 Individuals $3,300,138 Top Funding Sources Fiscal Year Top Funding Source & Dollar Amount 2015 Government $95,025,437 Second Highest Funding Source & Dollar Earned Revenue Amount $9,044,356 Third Highest Funding Source & Dollar Foundations, Amount Corporations and Individuals $4,754,157 Capital Campaign Currently in a Capital Campaign? No Goal 0 Capital Campaign Anticipated in Next 5 Years? No Comments Organization Comments Financial information reflects CHS' statewide data, budgets and projections. Because of the economic environment, CHS incurred significant market losses in our pension plan and interest rate swap. Also as a result of the recession, we faced a decrease in contributions. However, responsible, strategic management and fiduciary practices have led to CHS maintaining a positive financial position. While CHS does not have an endowment at the Community Foundation of Central Florida, we do have endowments valued at approximately $20 million at the Children's Home Society of Florida Foundation, a separate 501(c)(3) created to manage assets and endowments to ensure CHS' long-term vitality. Fulfilling donor intent is paramount, resulting in investment revenue that benefits the local divisions on a monthly basis and 32 specific programs per fund instructions. The Foundation's spending allocation is 1.5% of the average market value for the 36 months prior to and including December 31 for all funds except specific-purpose funds. Foundation Comments • Financial figures taken from 990s. 990s and audits are reconciled. • Contributions from foundations and corporations are included with total for individuals, as they were not separated in the 990s. • In-kind contribution revenue includes donated goods and services as reported on the IRS form 990. • Endowment is not held at the Central Florida Foundation. 33 Created 06.18.2017. Copyright © 2017 Central Florida Foundation 34
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