4 Organized Anarchy (Source: http://nopsa.hiit.fi/pmg/viewer/images/photo_2801526484_6f0480b4a2_t.jpg) Organized Anarchy Model This chapter introduces you to the basic features of decision making in organized anarchies, or what some call a “garbage can theory’ of organizations. When we teach coalition theory, we ask students in our classroom to assume the role of different organizations that have a contradictory stake in an issue like that of the Milwaukee Voucher Program (Quinn and McFarland 2006). Then every group has a pair-wise encounter with each other where they can apply a variety of exchange techniques so as to try and forge a dominant coalition behind certain solutions like universal vouchers, targeted vouchers, magnet schools, more funding, class size reduction or do nothing. Every year, the student groups do a great job of playing to their organization’s parochial interests and manipulating other organizations into joining some sort of collective resolution. But a lot of what they experience goes beyond what coalition and exchange theories of organizing capture. There is a far more chaotic and dynamic quality to their discussions and decisions that seemed more consistent with an organized anarchy model. Organized Anarchy - Introduction What do we mean that the decision process resembled an organized anarchy? Well, for example, some of them have a hard time coming up with their group’s platform and identity (what’s the platform of lower income parents in Milwaukee?). Also, some of the group’s proposed solutions changed over the course of bargaining – some initially proposed universal vouchers only to promote targeted vouchers in the end. Almost all of the groups thought in terms of an identity and what that entailed. And they also thought about other’s identities and interests when trying to manipulate the situation in their favor. Problems seemed to be brought up in a much more dynamic and contingent manner. Some groups brought up problems that fit their interests (e.g., problem of choice for Republicans; problem of equity for African Americans; problem of achievement for businesses), while others mentioned several problems (educators). And then they presented the problems in different orders. The same occurred for solutions. Groups created additional solutions to those arising in the Milwaukee case (e.g., sliding scale Vouchers). Some solutions they never took up (do nothing). None of the solutions and problems seemed to arrive as set pairs. Instead, the solutions were matched with multiple problems and those connections were negotiated. Each group tried to make a case for why another group’s problems could be addressed by their solution. As such, the bargaining was in connecting solutions and problems in a way that convinced other groups. The debates and decisions also followed a temporal dynamic. Some of the students got up and went to the restroom and their voice was lost in pushing for certain problems and solutions. Some pairs of groups took longer to finish their exchange and were rushed to make a deal before their time was up and that seemed to affect decision outcomes. Some groups even back-tracked on prior deals when they saw a better solution and coalition emerge. Many students felt the ordering of pair-wise meetings greatly affected which bargains arose and which were dropped. Garbage Can Model A lot of what we have described pertains to an organized anarchy view of organizational decision-making, or what some organizational theorists call “the Garbage Can Model”. This theory was proposed by Cohen, March and Olsen (1972), and throughout this chapter we will draw heavily on their conceptualization (March 1994: Chapter 5). Most organizational theories underestimate the confusion and complexity surrounding actual decision-making. Many things happen at once; technologies (or tasks) are uncertain and poorly understood; preferences and identities change and are indeterminate; problems, solutions, opportunities, ideas, situations, people, and outcomes are mixed together in ways that make their interpretation un- 60 certain and connections unclear; decisions at one time and place have loose relevance to others; solutions have only modest connection to problems; policies often go unimplemented; and decision makers wander in and out of decision arenas saying one thing and doing another. Organizational decision making often looks like a mess! With ambiguity, the story of decision-making moves away from conceptions of order concerning reality, causality, and intentionality to conceptions of meaning. Here, decisions are seen as vehicles for constructing meaningful interpretations of fundamentally confusing worlds (logic of appropriateness!), not as outcomes produced by a comprehensible environment. Hence, as we increase the complexity of decision situations so they more closely reflect reality, they become meaning generators instead of consequence generators. Given this chaos, is there any way to theorize so as to get beyond interpretive, detailed, contextualized accounts? Cohen, March, and Olsen (1972) describe organized anarchy in a relatively simple model that describes the more chaotic reality of organizational decision-making. In Garbage Can Theory, “an organization is a collection of choices looking for problems, issues and feelings (problems) looking for decision situations (choice arenas) in which they might be aired, solutions looking for issues (problems) to which they might be the answer, and decision makers looking for work (1972:2; Italicized text added).” One can view a choice opportunity (or meeting with decisions) as a “garbage can” into which various kinds of problems and solutions are dumped by participants as they are generated. Taken in broad perspective, Garbage Can Theory (or GCT, as we will be referring to it) suggests the following possible metaphor for decision making within an organization: Consider a round, sloped, multi-goal soccer field on which individuals play soccer. Many different people (but not everyone) can join the game (or leave it) at different times. Some people can throw balls into the game or remove them. Individuals, while they are in the game, try to kick whatever ball comes near them in the direction of goals they like and away from goals that they wish to avoid. The slope of the field produces a bias in how the balls fall and what goals are reached, but the course of a specific decision and the actual outcomes are not easily anticipated. After the fact, they may look rather obvious; and usually normatively reassuring (March and Olsen 1976. Ambiguity and Choice in Organizations. p. 276). What is an example of an organized anarchy? Robert Birnbaum uses GCT to describe the American college or university. He describes the university as a prototypical organized anarchy – and especially the faculty groups like departments and the academic senate. He views them as not decision-making organizations, but meaningmaking ones… (439): Organized anarchies need structures and processes that symbolically reinforce their espoused values, that provide opportunities for individuals to assert and confirm their status, and that allow people to understand to which of many competing claims on their attention they should respond. They require a means through which irrelevant problems and participants can be encouraged to seek alternative ways of expressing themselves so that decision makers can do their jobs. They should also be able to “keep people busy, occasionally entertain them, give them a variety of experiences, keep them off the streets, provide pretexts of storytelling, and allow socializing” (Weick’s The Social Pyschology of Organizing, p. 264). So here we have this understanding that organized anarchies are a context for meaning making not consequence generators. That is kind of an interesting, aspect of organized anarchies - that we need these contexts within organizations so that we feel like we have reasons and identities for be- 61 ing there and for addressing all kinds of concerns, many of which may not be consequential. The places we see organized anarchy are meetings (faculty meetings) and those kind of settings. Now that we have some sense of where organizational anarchy resides, and and the kind of general world it is, we can begin to identify their characteristics. How do we know one when we see one? What qualities do they have? The most common things people reference are... (1) Ill-defined goals, problematic preferences and inconsistent identities. Within organized anarchies it is unclear which problems mater and which do not. (2) Unclear technology. It is unclear what the consequences are for each proposed solution or alternative; it is unclear how to solve problems because the proposed solutions lack evidence. (3) There is fluid participation. Within organized anarchies people come and go. There is participant turnover. (4) There are quasi-independent streams of problems, solutions, participants and choice opportunities. Meetings come and go on their own schedule; and participants enter and exit depending on theirs; problems seem to be noticed and related in ways independent of the persons present or the possible solutions; and solutions seem to hang around, waiting for a problem that suits it some day. When these qualities arise in a choice arena, some form of organized anarchy is likely occurring. Many of these features also seem to be interrelated in the process of choice. That is, organizations make choices by attaching solutions to problems, subject to chance, timing, and who happens to be on the scene. Take for example, faculty senates. A decision situation (or choice opportunity / arena) is like a garbage can into which various kinds of problems and solutions are dumped by participants who attend the meeting. In such a meeting, decisions happen when problems, solutions, participants, and choices coincide. The timing is right, and solutions are attached to problems, and problems are attached to choices by participants who happen to have the time and energy to see them through. In short, Garbage Can Theory is about the social construction of meaning attached to a choice. Now that we have a general sense of organized anarchies, let’s look more carefully at their particular features. First, they entail (1) Choice opportunities (what John Kingdon calls “policy windows”, see Kingdon 2003). These can be meetings, committees, and so on where the opportunity and capacity to make a choice are possible. These choice opportunities and policy windows can be seen as “garbage cans.” The meaning of a choice derives from how the “trash” is organized within a can - or the mix of problems, solutions, and participants. Second, organized anarchies entail (2) distinct flows. Imagine three continual streams of “trash” flowing through each “can.” It is all chaos in the garbage can, but order is in the larger flows and their confluences. Each stream flows relatively independent of the other. That is, problems get generated in public opinion (e.g., educational crises like school shootings, national and international exam reports, etc), solutions are constantly generated by academics and vetted even when their problem is not recognized yet (e.g., character education and heterogeneous groupwork), and participants come and go for other reasons (e.g., school boards turn over, teachers come and go with tenure or leave the profession altogether). Let’s look at each of these streams in turn: The first stream is one of issues or problems (p1, p2, p3 ~ Kingdon’s “problems”). These do not need to be real problems or even the most important ones. They need to be perceived as such by the participants in the choice arena. The second stream is one of solutions (s1, s2, s3 ~Kingdon’s “policies”). These pertain to ideas, bills, programs, all solutions [old and new], standard operating procedures that are revisited and even changed. And they don’t need to pertain to any existent problem. They can lead or lag problems. The third stream is one of participants or actors (a1, a2, a3 ~Kingdon’s “participants” and as 62 stream, “politics”). In the government arena, politics determines what actors show up, what interests are represented. Even if a decision is good for a congressperson’s constituents, they may pass up on the meeting due to political concerns). So there are these three streams, but they mean little until a choice opportunity arises. All too often, the opportunity just is not there. There is no meeting, most people lack access to it, etc. And even if there is a meeting, the right confluence of flows may not arise. The right problem and solutions enter, but all the wrong participants are there and the decision lacks energy and momentum. This is why timing and finding the right moment matters so much! Now the outcome of choice arenas can vary. In many cases, you can hold a meeting and no one can agree on a problem or solution. One idea after another is shot down and thrown away. On many occasion, no decision gets made. In other instances, the solutions adopted do not address a problem. This can arise in two ways. The first is by Oversight: sometimes choice opportunities arrive and no problems are attached to them. Why might this happen? It can happen if all problems are attached to other choice arenas. In these instances, people make choices and select solutions before problems reach the meeting. Later, we will show you such a case where the school board and the administrators of a district cannot attend meetings about a desegregation court order and its implementation because they must focus on other concerns like a teacher strike. The second means by which an adopted solution fails to affix to a problem is by Flight: Here problems are affixed to choice opportunities for a while and exceed the energy of the decision makers attuned to them. Hence, the original problem may move to another choice arena (like another meeting or department). In these instances, people wait for the problem to go away in order to pick a solution. So, in these cases you will see later, people table a decision or send it off into a subcommittee. In both of these instances, the problems do not get attached to a solution. Of course, the case we are most interested in as managers of organized anarchies is when a prob- lem actually gets resolved: these are instances where problems are brought up in a choice opportunity or meeting, and the decision makers attending that meeting bring enough energy/ability to meet the demands of the problems. Here a choice is made and the problem is resolved. Each garbage can, choice opportunity, or meeting, has different access rules. In particular, every choice arena has an access structure or social boundary of sorts that influences which persons, problems, and solution can enter or not. The loosest structure allows for unrestricted access. All the problems, solutions, and people are allowed to enter, and this creates more energy, but it also allows problems, solutions and participants to interfere with each other. This increases conflicts and time devoted to problems – you get greater anarchy! Another structure entails hierarchical access. Here, important actors, problems and solutions are given priority access. For example, big decisions may occur in executive meetings, while unimportant issues are addressed by the rank and file employees. Finally, there is specialized access. This occurs when special problems and solutions have access to certain meetings. For example, in my school, the costs students incur when printing their papers on school printers may be an issue that goes to the school’s technology committee, while journal costs might be brought up in the library committee. Therefore, certain specialists have access to certain choices that fit their expertise (e.g., engineers with technology concerns). 63 Another constraint influencing access to choice arenas are deadlines. Deadlines characterize temporal boundaries and the timing of decision arenas and what flows enter them. Here there can be constraints on the arrival times of problems. For example, there are seasonal problems like the flu or cold weather. There can also be constraints on the arrival of solution, such as when we propose and implement 1 or 5 year plans. And there are constraints on the arrival of participants, such as that defined by the timing of work days, school years, tenure cycles, and so on. There are even deadline constraints on choice opportunities or meetings, such as the meetings dictated by yearly budget cycles and student admissions. All of this compounds and characterizes decisions in organized anarchies. Decisions arise from the interaction of constraints (access structures and deadlines) and the time-dependent flows of problems (or issues), solutions, and participants (decision-makers). To this point, we have covered a lot of concepts in a short amount of time. Let’s take the example of a faculty meeting again and work through the features we have mentioned and see what they look like. We think this will afford you a more concrete sense of what the concepts mean and how to see and apply them in various cases of organizational decision making on your own (or rather, “meaning-making” where a decision might not get made!). Let’s begin with some of the problems that might flow in an academic environment. One problem might concern space usage – we have more people than we have space at Stanford, so it might be relevant (p1). Another problem could be the need for additional money or resources (p2) and whether the school has enough grant money to function well. Other problems might concern a student advising issue (p3), or even a research center losing staff (p4), or concerns about the university endowment and how it lost 1/3 its value in the recession (p5). So those are our potential problems swirling in the environment. The figure on the next page captures this space. The blue circle is the choice arena or faculty meeting. Which actors or participants attend? Let’s say it is an executive committee meeting where access is hierarchical, and therefore only the dean and associate dean can enter (a1-2). And finally we have various solutions: s1 could be a solution concerning minority recruitment; s2 could be a plan to increase master’s student enrollments; s3 might be a new tenure policy; and s4 might be an idea to find new donors for the school. Now all of them might not enter the choice arena, and the meeting agenda might have a certain order and have a finite timeframe of 1 hour, thereby imposing a deadline. So let’s think about this diagram and what we see: (i) Let’s look at p1. It does not really seem to go anywhere and not decided on before a solution enters (decision by “flight”!). (ii) p2 on the other hand connects. Or rather, it is linked to s1, a1, a2. They get enough energy to be decided upon (i.e., decision by “problem resolution”). (iii) p5 is also linked when they discuss p2, but the actors never see the endowment decline being solved by increasing enrollments. So the faculty who attend agree that the problem of not enough resources can be solved by increasing MA enrollments – thereby increasing the funds gotten via tuition. So that is the choice decision that occurs. p5 is ultimately unconnected to a solution. So it is another decision by “flight”. (iv) And then p3 and p4 is never even brought up before the meeting ends. So the deadline affected its discussion. (v)p1 through p5 could have affixed to s1, but no actors latched onto it. A plan for minority recruitment could then be regarded as having underwhelming support. If it had been picked without connection to a problem, then we would say it was decided on via “oversight”. Hopefully you now see how these streams collide in the garbage can, and how their ordering and deadlines matter. 64 Problems Participants (who attends) (space needs) p1 a1 (dean) ($ needed) p2 p1 a2 (assoc dean) a1 (std advising) p3 p2 a2 (ctr decline) p4 (endowment!) p5 p5 s2 a3 (fac memb1) a4 (fac memb2) s1 (minority recruitment) s1 (increase MA enrollment) s2 (new tenure policy) s3 s1 s2 s3 s4 Solutions (plan to find new donors) s4 Decision Situation Managing Organized Anarchy With all this in mind, we come to the question of how to manage organized anarchies. If we see an organization that resembles a garbage can, how do we approach it? Several types of reactions can emerge. First, you can try and be a Reformer: eliminate garbage can elements from decisions. Reformers create greater “systematicity,” order, and control. In a way, this is what Daley and Vallas did in the Chicago public school case – centralize, rationalize, fix streams and access, etc. Oppositely, you can be an Enthusiast: here you try to discover a new vision of decision making within garbage can processes. This is sort of what March and Birnbaum argue people should do in choice arenas like the faculty senate. Here, the manager needs to realize the planning is largely symbolic and an excuse for interaction, and sensemaking. It is a way to make people feel like they belong and to learn about views and identities. The arena is more for sense-making and getting observations than making decisions. Also, the manager can view temporal sorting as a way to organize attention. The order can indicate what is more of a concern for collective discussion. An enthusiast will focus on the flows of problems and solutions and regard them as a matching market where energies and connections are mobilized. Recognizing who is present, where links / time and energy are sufficient, and then pressing the case is how you’d approach it. Last the enthusiast would see advantages in flexible implementation, uncoordinated action, and confusion. It’s ok not to 65 decide at times, and to make choice arenas into a space of meaning-making. Last, you can be a Pragmatist and try to use garbage can processes to further your agenda (idea being that organized anarchies are susceptible to exploitation). Here you can time the arrival of solutions knowing attention is scarce. As such, you can set the meeting agenda and work the order of issues – put ones you want discussed up front. Put last the ones everyone knows need to be passed but you do not want discussed so you can rush the decision. Be sensitive to shifting interests and involvement of participants. You can be opportunistic and when certain people are not there, press on issues and solutions you care about that they would oppose if they were present. Or, you can abandon initiatives that are entangled with others – if streams get tangled and the opposition is present, move on. If an agenda arises that does not suit your interests, overload the system to protect your interests: bring up other problems and solutions, slowing the process and making it more complex. Otherwise, you can provide other choice opportunities (other meetings) to attract decision makers and problems away from choices that interest you. In this way you open up time for the issues you are concerned with. In sum, you have options on how you want to confront organized anarchy situations. Understanding how these arenas operate afford you different levers to try and hopefully the ones related here give you a sense of how to start. I hope you find the organized anarchy model useful. I find it especially helpful because it renders pathologies of choice theoretically consistent. All too often, real choice arenas are messy and this theory embraces that mess and affords us a framework for making sense of it. We find garbage can theory especially helpful in explaining all sorts of meetings where there are ecologies of choice and where problems and solutions are fluidly discussed. It fits the policygovernment world, research and development groups, crisis management situations, and most any distributed, decentralized social system trying to deal with issues. Examples of Organized Anarchy We will now cover a series of examples and applications of organized anarchy. Hopefully with each example, you will see greater relevance and form a more concrete understanding for how this theory can be applied. We have three examples we want to discuss. The first concerns the case of San Francisco Unified School District’s effort to undergo desegregation in the 70’s as told by Stephen Weiner. We want to show you how that case can be elaborated using the garbage can framework laid out in the last lecture. Following that, we want to discuss John Kingdon’s book “Agendas, Alternatives and Public Policies.” Kingdon writes a nice summary of Garbage Can Theory and its application to the policy world and how legislative agenda setting is performed. It is a great read that we hope all of you will experience. Last, we will discuss the recent case of Title V in the No Child Left Behind Act. This last case concerns an federal act to reform the American primary education system. We recount this briefly, using materials most people can find online. We understand many of you will not be familiar with some of the particular cases we are relating, so we will try to afford a bit of overview and summary so you get their gist. The point of the examples is to get you thinking as an analyst and manager by applying theory to cases. It might be a good exercise for many of you to try applying these theories to cases of your own choosing. Just view the ones we relate here as models and caricatures that you can apply, extend, and elaborate further. The San Francisco Unified School District The case we want to discuss first was written up by Stephen Weiner, and it concerns San Francisco Unified School District’s desegregation plan adopted in the 1970s. Here is the general story: In the 1960’s SFUSD experiences white flight, where the white middle class families start leaving public schools. At same time, desegregation court cases emerge in the Southern United States and later 66 Participants (a1-6) Problems (p1-10) Problems that never enter but draw SFUSD to other arenas… p7 – Tch-Std Boycott p8 – LatAmerOrg Sues p9 – Financial Probs p10 – Teacher Strike Actors that never make it into the choice arena: a4 – SFUSD consultants & admin a5 – working minorities a6 – working men Problems that enter arena: p1 – Integrity of comm schl p2 – Bilingual ed p3 – Busing ! white flight p4 – SES integration p5 – Deseg 2ndary p6 – Deseg primary s1 – Tristar (3 zones bussing / more deseg) Actors that enter arena: a1 – community int grps a2 – fed consultants a3 – CAC (MC-WF) s2 – Horseshoe (7 zones, respects comm / less deseg) Solutions that enter (s1-24) Solutions (s1-24) Many solutions were proposed and discussed, but few connected with energy Choice Arena for Citizens Advisory Council (CAC) Deadline! arise in more Northern and Western states. No action is taken by SFUSD during this period and the NAACP (National Association for the Advancement of Colored People) warns the district it is too segregated. SFUSD develops a desegregation plan that is immediately rejected in committee due to cross-town busing fears. They fear such a plan would be hard to manage and would be unwanted by the district’s stakeholders. Instead, a citizens committee forms and develops a desegregation plan for only two elementary schools. In 1970 the NAACP files a suit demanding all 102 elementary schools within SFUSD be included in the desegregation plan. The US district judge would not rule until the Supreme Court ruled (arguing SFUSD made a small effort with two schools and therefore showed good faith). In the meantime, the judge advises SFUSD to devise a desegregation plan. SFUSD appoints one staff member and three committees: Staff Committee, Certified Staff Committee, and Citizens Advisory Council (CAC). The third committee has the most energy and committed members to this cause. In 1971 the US Supreme Court rules SFUSD must desegregate its elementary schools and must devise a plan in two months. So it is a case of partial decisions and little or nothing happening – a pretty common occurrence when it comes to policy and school district reforms! Can GCT apply here and help us understand the process of relative indecision? 67 Figure. School Board Meeting (not SFUSD) (source http://commons.wikimedia.org/wiki/File:Beverly_Hills_Board_of_Education.jpg) In many regards this is an instance of organized anarchy. First, it is ambiguous as to what desegregation means. The problems and preferences for desegregation are unclear and it is ambiguous how to accomplish desegregation. How does one know desegregation has been accomplished? In effect, there is an unclear solution and an unclear technology or means of bringing it about.. Moreover, there is a tight deadline and the participants in this case keep changing – judges turnover, different committees form and dissolve, etc. Only the threat of a lawsuit creates a choice opportunity! So the case of SFUSD has many qualities that suggest it is a case of organized anarchy. Let’s identify the problems mentioned in the case as related by Stephen Weiner. The figure on the prior page identifies the problems, solutions, and actors involved with SFUSD desegregation. The focal arena is the Community Advisory Committee, since it is the arena in which a decision is ultimately made. The key problem for this arena is that of desegregating the elementary schools – p6. At the outset, the participants were not sure what integration should look like. They eventually adopt a state standard that is very strong. All the schools need to have a racial compositions within 15% of the district average. A bunch of problems enter the CAC choice arena and are interrelated by participants: p1 - Keeping integrity of school complexes p2 - Bilingual education needed p3 - Bussing disliked by whites (white flight) p4 - SES integration wanted Figure. Teacher strike (not SFUSD) (source - http://commons.wikimedia.org/wiki/File:London_Cuts-Demo_5704.JPG) p5 - Desegregating secondary schools p6 - Desegregate elementary schools (the key problem!!) Other problems arise but they are not taken up in the CAC: p7 - Teachers and students boycott schools in disrepair (budget woes) p8 - Lawsuit filed by Latin-American organization (demand for bilingual education) p9 - Financial problems are apparent with teacher contract disputes p10 - Teacher’s go on strike So while the courts demand SFUSD go through desegregation, they are contending with a variety of other issues and problems. Many are quite severe and draw necessary attention and resources. A variety of participants are also involved, but only some of them enter the choice arena that takes up the problem of desegregation. a1 – Community interest groups a2 – Federal consultants a3 – CAC a4 – SFUSD consultants and administrators a5 – working minorities a6 – working men Of these groups, the federal consultants are outsiders with little understanding of constituent concerns and who cannot always attend. Because meeting times are scheduled during the day, the 68 most active CAC members tend to be white middle class women (stay at home moms), while working men and minorities are unable to attend due to their day jobs (less energy to devote it). And finally, the SFUSD consultants and administrators are drawn away by other problems that do not enter the choice arena for desegregation (a4 attend to p7-p10). Only a1-3 attend the meetings. At the actual meetings, these participants raise and discuss a variety of solutions: twentyfour of them to be exact (too many to list). Here are a few: s1—s24 Twenty-four solutions developed and narrowed down to two. s1 - Tristar (3-zone plan written by technocrats) s2 - Horseshoe (7-zone plan – less drastic) What is not considered is the solution of simple cross-town busing. If we put it all together we begin to see what happens in the CAC arena. Certain actors get pulled away (a4) to other problems arising in other choice arenas, while other actors just cannot make the meeting times (a5 and a6). In the arena, the CAC is composed of mostly white, middle class females. Their attention and energy is on p1 – sustaining the integrity of community schools and this is related to p3 – how busing might lead to white flight. They see s2 – the horseshoe plan as partially addressing the desegregation order (p6) as well as the problem of sustain community schools (p1). By contrast the federal consultants see s1, the tristar plan as the best because it most fully addresses the desegregation order, but they do not connect the solution to the problems other participants find salient in the choice arena. In a way the diagram sums up the decisions that arose and how the deadline affected the outcome. The deadline of the court decision pushed prevented other problems and participants from fully Kingdon and What Becomes Part of the Government’s Agenda. Figure. United States Capital Building‘ (Source - http://www.flickr.com/photos/brad_holt) 69 entering the discussion and decision. The case of SFUD’s segregation plan could have been different had there been a different deadline, different meeting times, and different problems interfering. Kingdon and Government Policy Let’s next turn to the Kingdon text (2003). Kingdon does a nice job of summarizing some of the major tenets of organized anarchy. He does this in his focus on American health and transportation policies that arose during 1976-1980 presidency of Jimmy Carter. Kingdon asks: Why do certain issues become part of the government’s agenda while other issues do not? Kingdon’s research finds that policy proposals are not necessarily written in response to a particular event. Rather, at any given time, there exist a multitude of proposals ready to go and waiting for the best opportunity for their introduction. An idea’s time comes via a process of organized anarchy. Let’s look at how Kingdon regards federal agendasetting as such a process. He does so by first asking who are the participants? -- Let’s start by identifying the various participants in Washington, D.C.: Within government there is … • Congress: Upper and lower house, plus congressional staff – they have scheduled election cycles of 2 and 6 years so there is some turnover. • The president, plus the cabinet, staff, and his political appointees. The President has a large say in agenda setting but less control on alternatives. His election cycle is every 4 years, and turnover then is likely even if he is re-elected. • Last there are civil servants: bureaucrats who have longevity and expertise. They turnover less frequently. Outside the government: • Interest groups: lobbyists, labor, professional societies, public interest/advocacy organizations, etc. • • • • Academics and other researchers Media Voters General public/constituents So you have all kinds of other actors and participants that can affect the legislative process and they turnover somewhat rather variably. Next – what is the process of policy formation? In what ways can we consider how a policy originates and develops? Here, Kingdon considers a few different models by which scholars have characterized policy formation. The first concerns origins. Where did the idea and policy come from? How did the idea spread? The assumption here is that it started somewhere and got taken up more and more. We have an initial origin and if we follow that origin, we will have some understanding for its development. A second view is that of rational choice: We saw this earlier. Here, the view is that we define the goals, identify alternatives, and choose the optimal alternative – e.g., the policy in question. Therefore, its adoption should be based on predictions of the policy’s consequences. A third view is that of incrementalism. Rather than starting from scratch, new policies build on existing policies. Changes are made at the margins and what we see today is an adaptation of prior ones. Kingdon argues that each of these descriptions has some value, but they do not describe the process of policy formation as completely as Garbage Can Theory (GCT). Kingdon asks how does agenda setting resemble an organized anarchy? Let’s take a step back like we did in the SFUSD case and see if it fits the criteria. First, we ask, is it a context of problematic preferences (inconsistent, ill-defined)? And here, the answer is yes - Action is often taken before identifying preferences. Participants even disagree on their preferences and priorities. Second, we ask is there unclear technology? Kingdon says how the government attempts to solve problems is often unclear. There is not a clearly defined way to desegregate schools, eliminate the achievement gap, end child poverty: “it’s not like making widgets” (2003:85). Third, there is Fluid participation and there is a 70 good deal of turnover in personnel. Moreover, the importance of participants does not match their job description and the executive branch is often involved in legislative processes. Participants outside the government enter and exit the decision making process all the time, and access varies. In sum, the federal government would seem to be an organized anarchy, as defined by Cohen, March and Olsen. Kingdon’s adaptation of GCT conceptualizes three independent streams of problems, policies (solutions), and politics (participants). These streams converge (“couple”) at critical points. It is this process that sets the agenda. He sees the streams as somewhat independent. For example, problems flow in and out of focus in the news and for legislative actors. Policies are generated and sit around for years, circulating without a home. No Child Left Behind Participants come and go. And the opportunities for decisions (i.e., choice arenas or garbage cans), arises at different times. The independence of these streams is a key point I want to reiterate: policy solutions can be developed whether or not they respond to an actual problem. The political stream is not necessarily dependent on identified problems. And as Kingdon says on page 88: Advocates develop their proposals and then wait for problems to come along to which they can attach their solutions, or for a development in the political stream...that makes their proposals more likely to be adopted” (Kingdon, p. 88). These three streams must converge when a policy window is open. That is, only when the conditions are right will an issue find itself on a policy agenda. If you have the chance, read Kingdon as Figure. Department of Education Building at Launch of NCLB (Source - http://www.flickr.com/photos/dchousegrooves/) 71 he does a wonderful job applying theory to this particular instance of agenda setting. Rather than rehash his application of GCT to particular instances of agenda setting, we want to apply garbage can theory to a new case many of you might not be familiar with – in this way we can afford you numerous examples so you see how the theory can be applied in many instances, not just one. problem stream. At any given time, a set of problems may rise in prominence and capture the attention of governments, often not because of political pressure but because of systematic indicators that purport to prove the existence of a problem. That is, “problems” may not necessarily be true problems. They merely have to be “problems” in the minds of some subsection of the public in order to be considered. No Child Left Behind What problems could Title V purport to solve? ! Failing schools with no sign of improvement. ! Lack of innovation in public schools (charter schools may be an incubator of innovation) Public ! There is a lack of competition. schools are not pressured to improve. ! Unequal opportunity for lower income children (these families have fewer options because they can’t afford private schools. Charters are free public schools of choice.) ! Charter school funding (Claim by charter school proponents that they receive a disproportionate amount of per pupil funding from the state). Our last example will concern a recent policy decision: Title V of the No Child Left Behind Act – the Promotion of Informed Parental Choice And Innovative Programs (or NCLB). Briefly, NCLB is the name of the 2001 reauthorization of the 1965 Elementary and Secondary Education Act (which was part of President Lyndon Johnson’s “War on Poverty”). When originally passed, the primary focus of the Elementary and Secondary Education Act was on improving the education for economically disadvantaged students who met federal definitions of poverty. Over time, the Elementary and Secondary Education Act was expanded to include bilingual education, education to indigenous communities, education in correction facilities, magnet schools, foreign language programs, midnight basketball, and migrant education. The Elementary and Secondary Education Act has been reauthorized several times since its original passage in 1964, usually for approximately four- to six-year periods. President George Bush signed the No Child Left Behind Act of 20011 into law on January 8, 2002. Title V provides federal grant support for Innovative Programs and Public Charter Schools. It also adds a new incentive program to help charter schools meet their facility needs. Included in this section is a provision that provides transportation and other support that allows students attending schools that do not meet “adequate yearly progress” for two years to transfer to a charter school or other public school. So, how would we use Kingdon’s model to describe how Title V entered the agenda and ultimately became law? First we would look at the In most cases we would agree that these problems are probably true. However, we want you to understand that it does not necessarily matter if you think it is true or not. What matters is that a subsection of a population does - that there is energy behind it, and actors are affixed to these kinds of problems. What are some of the indicators to this problem? ! International comparisons (USA behind) ! Achievement gap literature (by race, income, urbanicity - disparities exist) ! Government evaluations and other studies show many problems in schooling All these indicators suggest the problems of our education system are more than our biased view, and exist beyond our own opinion. What is the public’s perception of this problem? 72 Summary of the Problems, Alternatives, Politics, and Open Policy Windows. Figure. Bush Signing NCLB Figure. NCLB Symbol (Source - http://commons.wikimedia.org/wiki/File:No_Child_Left_Behind_Act.jpg) (Source - http://commons.wikimedia.org/wiki/File:Nochild.jpg) 73 ! Public opinion is that schools in general are failing (constant media bombardment of this) ! They see their own schools as a little better than most (bias) ! Market forces make sense to people. They like the idea of choice and think it could lead to improvement. ! Bush presents rhetoric picked up in media: “soft bigotry of low expectations” In sum, there are streams of problems in the environment that relate to the No Child Left Behind legislation. There is also a stream of solutions (policies) that is occurring. To see these, we next look at the competing policy alternatives being proposed to address the problems above. Within governments, specialists including lawmakers, staffers, advocacy groups, researchers, and academics concentrate on developing policy proposals: “Ideas are floated, bills introduced, speeches made; proposals are drafted, then amended in response to reaction and floated again” (Kingdon, p. 117). So lets look at this more closely. What are the policy alternatives that speak to the problems identified above? First there are school vouchers. Here a student might get so much money from the state, they could use that money to apply to and attend another school of their choice (public or private). Another potential solution is to promote charter schools, which is somewhat like promoting vouchers, but here students are limited to public schools. One could view public school improvement as a policy and solution. But how? Here the issue is “unclear technology”. One could focus on improving instruction (e.g., teacher preparation programs, professional development training, or new curriculum). Another way would be to structure the schools better like seen with some forms of ability grouping, class size reduction, extended school days, etc. Another would be accountability: where one assesses adequate yearly progress or conducts annual testing with rewards and punishments, much like NCLB adopts. There are other less ambitious solutions too - like simply throwing money at the problem and existing programs. Or you can ignore the problem and play the blame game. One could argue it is not the role of federal government to mess with schools and it is the responsibility of the states, cities, districts, schools and school teachers. All these are viable alternatives, and you just need to remember in Kingdon’s model, policy does not necessarily follow problems. These policy alternatives in many cases were developed independent of the problems we have identified. In fact, much of NCLB, including accountability provisions, was developed under Clinton. The third feature of NCLB we would look at are the participants (politics) involved. The political stream described corresponds to Cohen, March and Olsen’s participants/decision-makers stream. Even when a policy solution attaches to a problem, passage is not guaranteed. Political factors such as partisan concerns, ideological distribution of policymakers and interest group lobbying can work against any proposal, no matter how complementary it may be to a policy problem. In the case of Title V, the reauthorization of Elementary and Secondary Education Act was signed in 1994 and was scheduled to expire in 1999. Congress and the Clinton Administration began work on the reauthorization process in 1999 and in 2000 but failed both attempts to finish the work. Education was a central component to candidate G.W. Bush’s platform. And when Bush entered office, one of his first actions was to send to Congress a broad outline of his education proposal. He vowed to “Leave no child behind” which was hard to argue against on rhetorical grounds. There was little Congressional criticism of the final version of the bill (it passed 87-10 in the Senate and 381-41 in the House) and received support from even some of the most liberal members, including Representatives George Miller and Barbara Lee and Senator Ted Kennedy. Recall from our discussion of solutions or policy alternatives, above, that school vouchers are an alternative. Although original versions of NCLB contained voucher proposals for private schools, this was given up in order to make the necessary concessions for the Democratic support required for passage. In other words, the political environment was accepting of the provisions of 74 NCLB as it was passed. Since that time, there has been some criticism (mainly around funding issues), but the public is still supportive of the general measures of the law. The final feature of NCLB we would look at is the Policy Window, which concerns deadlines and the convergence of streams. We’ve discussed the three streams of problems, policy alternatives, and politics. But these streams must converge while a policy window is open in order for legislation to move. NASA has a ‘launch window’—a time period in which a particular rocket must be launched. If they miss the launch window, NASA has to wait for the next one before it can go. The same is true under Kingdon’s model. There are particular times in which a policy window is open. The policy window is not indefinitely open. There are deadlines which constrain the amount of time problem-alternatives have in order to be implemented. Decisions typically must be made by the end of the legislative session. Failure to do so means that the process would have to begin from scratch at the start of the next session. In addition, legislatures are systems composed of decision makers that can change from one election to the next. A favorable set of decision makers may disappear, to be replaced with a new set of decision makers at the start of the next term who may be less willing to support the provisions of Title V. dency in its particular form and not well before under a different guise and during Clinton’s era. In the case of Title V, The Policy Window was open when there was a… • Republican majority in Congress • Republican president • Frustration with public education • Promising start of the charter school movement • Strategic use of language by proponents of NCLB • “Success” of state accountability laws (CA, TX, others) But most of the time, the policy window is closed. So if we put all 4 features of Kingdon together, we see the following table and understand better how that legislation’s time occurred under Bush’s presi- 75 76 Unitary actor or team that confronts a problem, assesses objectives (goals) with regard to it, identifies options, the consequences of said options, and then chooses option that minimizes costs. Variant: Bounded rationality and satisficing. Recognize imperfect info, ambiguity, and select first satisfactory option (good enough). Maximization of options (solutions). Summary or Basic Argument Know alternatives and their consequences for the shared goal, and select wisely. Improve information and analysis. Management by consequences. Not salient except as influencing consequences of options. Environment Management Strategies Formal roles, hierarchical. Social Structure Action = Maximization of means to ends. Goals are defined in regard to problem. Goals (what probs to resolve) Dominant Pattern of Inference Unified team or actor Participants Technology (how solutions get decided) Exists when there is a unified actor with consistent preferences, lots of information, and clear goals (and time calculate). When does it apply? Rational Actor (RA) Summary Table of Five Theories to Date: Know SOP’s, what problems they go with (matching), and who cues them. Improve rules and matching with problems. Management by rules. Action = output close to prior output (path dependence), cueing of SOP’s appropriate to problem. NA Actors in hierarchical organizational positions. Cue sequential routines that accomplish task or solve problem by routines available (supply issue). Objectives – compliance to SOP’s, match with problem parts. Organizational positions Matching identity and SOP’s (solutions) / programs / repertoires to problem. Dividing up problem, coordinating / activating organizational actors who have special capacities / SOP’s for parts of problem, conducting sequential attention to objectives (localized searches until problems resolved). Action guided by processes / available routines. Exists when the decision is guided by a logic of appropriateness – matching problem to actors with procedures for handling it (routineprocess focus). Organizational Process (OP) / Limited Problem Solver (LPS) Bargain with players (log-roll, horse-trade, hinder opposition’s coalition formation, etc). Learn others’ interests / weaknesses so you know how to manipulate and win. Direct management of relations via bargaining. Action = result of political bargaining. Deadlines and wider array of stakeholders. Coalitions – enemy/friend Parochial priorities, goals/interests, stakes / stands. Players in positions Bargaining, or playing the game (within its rules), or political maneuvering. Focus on the players occupying various positions; their parochial interests (their conceptions of problems and solutions); their resources (expertise, money, people) and stakes in game; and bargaining processes between them that establish agreements / coalitions. Exists when there are multiple actors with inconsistent preferences and identities, and none of whom can go it alone without assistance of others. Coalitions / Bureaucratic Politics (BP) Time when your solution is raised (to coincide with right participants and cycle of problems) to maximize energy; abandon entangled initiatives; know how to overload system for policies you detest; and generate choice opportunities that work to your interests (access/timing). Indirect managing of situations. Action / decision = result of streams collision in choice arena. Deadlines and other choice arenas (e.g., decision in current arena may be means of access to another choice arena…) Access rules – segmented, hierarchical, or democratic. Problems stream determined by public opinion, prominence / vocalness of problems in firm, etc. Confluence of multiple streams, such that solution is connected to problems and enough actor-energy to see it through. Participant stream shaped by political / career cycles & unplanned departures. Focus on choice arenas (when choice opportunities / windows arise); the distinct and decoupled streams of problems, solutions, and participants; and their access rules to the arena (whether structural or timed). Exists when solutions are unclear, participants turn over, and preferences/identities are inconsistent. Organized Anarchies / Garbage Can (GC) References Birnbaum, Robert. 1989. “The Latent Organizational Functions of the Academic Senate: Why Senates Do Not Work But Will Not Go Away?” Journal of Higher Education 60 (July/August) 4: 423443. Cohen, Michael D, March, James G. and Olsen, Johan P. 1972. A Garbage Can Model of Organizational Choice. Administrative Science Quarterly 17(1): 1-25. Kingdon, J. W. 2003 (1995). Agendas, alternatives, and public policies, second edition. Longman. March, James G. 1994. A Primer on Decision Making: How Decisions Happen. NY: The Free Press. Chapter 5, pp. 175-218. Weiner, Stephen S. 1976. “Participation, Deadlines, and Choice” Chapter 11 (pp. 225-250) in Ambiguity and Choice in Organizations. (eds) March, James and Johan Olsen. Bergen: Universitetsforlaget 77
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