Caesar C. Ross III, M.P.A.
CAREER OBJECTIVE
Provide student support programs, services, and activities that promote learning and development.
EDUCATIONAL CREDENTIALS
01/02-12/03
Doctor of Education in Higher Education Administration (Student)
Florida International University (FIU) - Miami, FL.
06/88-04/90
Master’s Degree in Public Administration
University of Central Florida (UCF) - Orlando, FL.
08/85-04/87
Bachelor’s Degree in Social Work
University of West Florida (UWF) - Pensacola, FL.
PROFESSIONAL EXPERIENCES
07/06 to present
Coastal Carolina University (CCU)
Director, Student Health Services
 Manage the overall operation of student health services (clinical, health education, and
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administration).
Work collaboratively with internal and external stakeholders to provide quality primary care,
prevention, and education services that are student centered with an emphasis on teaching
personal responsibility for health and wellness.
Enhance student access and organizational efficiency utilizing information technology.
Establish and maintain contractual relationships with external public and private stakeholders.
Manage operating budget.
Coordinate quality improvement studies.
Develop student-learning outcomes.
Use assessment data to drive decision-making.
Apprise university officials of emerging health issues that affect the university community.
Create university health advisories.
Promote staff excellence through in-service training and professional development
opportunities.
Serve as clinical and public health practicum site.
Support university enrollment and retention efforts.
 Leadership and Service at CCU
 Chair, Ad Hoc Alcohol Coalition Committee
 Chair, Director, Housing and Residence Life Search Committee
 Chair, President’s Board of Review Standing Committee (Grievance Committee)
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Chair, University Pandemic Planning Committee
Chant Intervention Team (Students at Risk Committee)
Community Standards Committee
Greek Life Award Selection Committee
Horry County School Superintendent’s Business Cabinet
Leaders in Training Program Series (President Appointment): The Heart of a Leader,
Dealing Effectively With Conflict, Effective Change Leadership Using Golf, The Art of
Leadership, Servant Leadership, Diversity Training for Leaders, Coaching, Guiding, and
Evaluating, It is Not What You Say; It’s How You Say It, Empower Yourself , Go Forth &
Multiply.
Learning Is For Everyone (LIFE) Admissions Committee
Myrtle Beach Youth Leadership Academy Trainer
Provost Search Committee
Sexual Assault Response Team
South Carolina Student Health Insurance Board
Student Development Assessment Committee
University Compliance Committee
University Staff Excellence Award Committee
University Alcohol Coalition
University’s Managed Growth and Financial Viability Committee
University’s Trademark Licensing Committee
 Assessment (Student Development and Administrative) at CCU
 Departmental: Annual development and use of qualitative and quantitative tools to assess
student development (i.e. learning outcomes, service/experiential learning, satisfaction
and utilization surveys).
 2015 and 2016, Student Health Services awarded first place (University
Assessment Award).
 University/Division-wide: Annual review and evaluation of randomly assigned
departmental assessment activities, as member of Student Development Assessment
Committee.
 Regional: 2012 to 2016; Southern Association of Colleges and Schools Commission on
Colleges’ On and Off-site Reaffirmation Committees.
 Policy Development and Administration at CCU
 Medical/Psychological Withdrawal Policy: Collaboration with students, administration,
academic departments, student affairs, and administrative units to assist students
experiencing diagnosable medical conditions, or other extenuating personal
circumstances, with withdrawing from classes or the University.
 Pandemic Response Plan: Collaboration with students, administration, academic
departments, student affairs, and administrative units to define steps that may be taken by
critical areas on campus in the event of a pandemic.
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 Pre-matriculation Immunization Policy: Collaboration with students, administration,
academic departments, student affairs, and administrative units to decrease the risk of
campus disease outbreaks.
 Student Health Insurance Policy: Collaboration with students, administration, academic
departments, student affairs, and administrative units to establish accident and sickness
insurance policies for students and their dependents.
 Student Health Services Policies: Coordination and supervision of patient and clinical
management policies related to rights of patients, clinical records and health information,
governance, facilities and environment, administration, medical laboratory services,
quality of care, pharmaceutical services, internal collection controls, HIPAA, etc.
 University Infectious Disease Policy: Collaboration with students, administration,
academic departments, student affairs, and administrative units to acknowledge the
seriousness of public health problems and prepare for and control communicable
diseases which affect faculty, staff, students and/or visitors on campus.
 Teaching at CCU
 2008 to 2009, 2012 to present; Adjunct Faculty. First Year Experience Course:
Curriculum Topics include Transition and Adjustments, Motivation and Goal Setting, Open
Minded Observations of the World Around You, Organizing Time and Space, Critical
Thinking, Becoming an Active Learner Inside and Outside the Classroom, Test
Performance and Memory Skills, Information Literacy, Personal Integrity, Exploration of
Majors and Careers, Financial Responsibility, etc.
Partners at CCU
Administration
Admissions and Enrollment
Management
AIG Insurance
Athletics
Business and Financial
Services
Campus Recreation
12/03 - 06/06
Career Services
Disability Services
College of
Education
College of
Humanities and
Fine Arts
College of
Science
Conway Medical
Center
Counseling
Services
Dean of Students
Environment Health &
Safety
Facilities/Building
Management
Department of
Health and
Environment
Control
Information Technology
Services
Food Services
Foundation
Grand Strand Regional
Medical Center
Human Resources
Institutional Research
and Assessment
International Students
and Scholars Program
LabCorp
Office of Risk
Management
Public Safety
Medical, Nursing and
Pharmacy Boards
Medicat
Residential Life
Multicultural Student
Services
Office of
Communication
Office of Provost
University of North Carolina-Wilmington (UNCW)
Registrar’s Office
South Carolina
Tobacco Collaborative
Student Government
Walgreens
Walmart
Director, Student Health Services
 Managed the overall operation of student health services (clinical, health education, outreach
and administration).
 Established and maintained contractual relationships with external public and private
stakeholders.
 Managed operating budget.
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 Worked collaboratively with internal and external stakeholders to provide proactive health and
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wellness services.
Used assessment data to drive decision-making.
Apprised university officials of emerging health issues that affect the university community.
Promoted staff excellence through in-service training and professional development
opportunities.
Share incentive, compensation and benefits information with prospective employees.
Served as clinical and public health practicum site.
Supported university enrollment and retention efforts.
 Leadership and Service at UNCW
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Chair, University Infectious Disease Committee
Chancellor’s Advisory Council on Persons with Disabilities
Chancellor’s Council on Health and Wellness
Chancellor’s Task Force on Education and Training Initiatives for Campus Violence
Prevention
Community Coalition for Substance Abuse Prevention
Crosswalk Safety Committee
Division of Student Affairs’ Professional Development Committee
Division of Student Affairs’ State Employees Combined Campaign (United Way)
Coordinator
Vice Chancellor Public Service and Continuing Studies Search Committee
Led following Student Health Services initiatives:
 Reevaluation of department’s values and mission.
 Establishment of new internal and external partnerships.
 Development of systematic method for recognizing and rewarding employees for
exemplary performance.
 Development of fee-for-service pricing structure.
 Management of transition efforts to new student health center building.
 Development of business plans (pharmacy business plan, etc.)
 Development of clinical and health education outreach management policies,
procedures, and reinforced use of best practices.
 Development of health fee increase proposal (approved by student fee committee),
 Assessment (Student Development and Administrative) at UNCW
 Departmental: Annual development and use of qualitative and quantitative tools to assess
student development (learning outcomes, service/experiential learning, satisfaction and
utilization surveys).
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 Policy Development and Administration at UNCW
(Equivalent
to CCU, with one addition)
 Education and Training Initiatives for Campus Violence Prevention Policy: Collaboration
with students, administration, academic departments, student affairs, and administrative
units to offer crisis response, consultation, and advocacy services to assist faculty, staff,
and students dealing with violent occurrences.
Florida International University
(FIU)
02/01-11/03
Health Care and
Wellness Center
Assistant Director and
Business Manager
 Assisted Director with policymaking, program direction and development, public contact, cost
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analyses, and personnel management.
Served as Responsible Fiscal Officer.
Supervised computer operations, business office, and immunization compliance
departments.
Represented department at student orientation sessions and other university events.
Coordinated health education programs and clinical services that supported university
enrollment and retention efforts.
Recruited and evaluated knowledge, skills, and abilities of personnel.
Provided personnel professional development opportunities.
Enhanced student access and organizational efficiency utilizing information technology.
Developed administrative, business, and fiscal policies.
Coordinated implementation of student insurance program.
Served as acting director in the absence of the Director.
 Leadership and Service at FIU
 2001/2002; Employee of the Year, Florida International University, Division of Student
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Affairs
Chair, Health Care and Wellness Center’s Administrative Services Team
Chair, Health Care and Wellness Center’s Student Health Insurance Committee
Chair, University Martin Luther King Commemorative Celebration Finance Committee
College of Health’s Faculty Search Committee
Health Care and Wellness Center’s Building Expansion Planning Committee
Health Care and Wellness Center’s Executive Council
University Emergency Management Planning Committee.
University Employee Health Services Committee.
University Fee Committee.
University Surge Charge Committee.
Led following Student Health Services initiatives:
 Development of computer operations, immunization compliance, business office,
policies and reinforced use of best practices.
 Development of cash collection and third party billing procedures.
 Development of fee-for-service pricing structure.
 Development of health fee proposal (approved by student fee committee).
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 Development of pharmacy business plan and facility revenue projections.
 Development of requests for proposal for university student health insurance program.
 Assessment (Administrative) at FIU
 Departmental: Annual development and use of qualitative and quantitative tools to assess
student satisfaction and utilization.
 Policy Development and Administration at FIU
 Student Health Insurance Policy: Collaboration with students, administration, academic
departments, student affairs, and administrative units to establish accident and sickness
insurance policies for students and their dependents.
Florida Department
of Health
12/97-02/01
Children’s Medical
Services (CMS)
Program
Administrator
Orlando/Rockledge Offices and
Early Intervention Program
 Provided administrative direction to all CMS contracted programs.
 Participated in contract site reviews.
 Assisted medical director and nursing director with short and long range strategic planning
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9/93-11/97
and research.
Recruited and evaluated personnel knowledge, skills, and abilities.
Provided personnel professional development opportunities.
Coordinated operational and programmatic efforts between administrative and clinical
personnel.
Tracked and responded to utilization data reports as directed through protocols and
policies.
Managed fiscal integrity of the budget and supervised the preparation of spending plans.
Enhanced third party insurance and targeted case management collections.
Prepared legislative budget requests for building program.
Coordinated alterations and improvements to physical plant.
Reviewed family report cards and developed plans of action.
University of Central Florida (UCF) Student Health Center
Assistant Director,
Medical/Health Administration
 Assisted Director with policymaking, program direction and development, public contact,
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cost analyses, and personnel management.
Served as Responsible Fiscal Officer.
Supervised business office, health resource center (wellness programs/services), medical
records, computer operations, patient/personnel services, x-ray and contracted services.
Represented department at student orientation sessions and other university events.
Coordinated health education programs and clinical services that supported university
enrollment and retention efforts.
Recruited and evaluated knowledge, skills and abilities of personnel.
Provided personnel professional development opportunities.
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Shared incentive, compensation and benefits information with prospective employees.
Enhanced student access and organizational efficiency utilizing information technology
Developed administrative, business, and fiscal policies.
Coordinated implementation of student insurance program.
Trained personnel in the development of measurable departmental outcome, impact and
process objectives.
Assisted Director in short and long range strategic planning and research;
Assisted the Associate Vice President in resolving specific administrative and fiscal
issues.
Coordinated alterations and improvements to physical plant.
Served as acting director in the absence of the Director.
 Leadership and Service at UCF
 Leadership Enhancement Program (Vice President Appointment): Participated in
leadership development opportunities for program scholars to gain career enhancing
skills and leadership experiences in today's changing educational environment;
participated in monthly leadership workshops designed around specific themes
relevant to higher education administration; worked with assigned mentor to further
develop professional knowledge, skills and abilities.
 Led following Student Health Services initiatives:
 Development of computer operations, immunization compliance, business
office, patient/personnel services, health resource center (wellness) policies,
and reinforced use of best practices.
 Development of cash collection and third party billing procedures.
 Development of fee-for-service pricing structure.
 Development of health fee proposal (approved by student fee committee).
 Development of facility revenue projections.
 Development of requests for proposal for university student health insurance
program.
 Obtained approvals from Institutional Review Boards for pharmaceutical
studies, etc.
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Assessment (Administrative) at UCF
 Departmental: Annual development and use of qualitative and quantitative tools to
assess student satisfaction and utilization.
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Policy Development and Administration at UCF
 Student Health Insurance Policy: Collaboration with students, administration,
academic departments, student affairs, and administrative units to establish
accident and sickness insurance policies for students and their dependents.
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OTHER PROFESSIONAL EXPERIENCES (Details Available Upon Request)
08/92-08/93
07/91-07/92
07/88-07/91
06/87-06/88
Georgia Department of Human Resources
National Centers for Disease Control and Prevention
Florida Department of Health and Rehabilitative Services
ARA Devcon Living Center, Intermediate Care Facility for
Mentally and Physically Challenged
Senior Public Health Educator
Public Health Advisor
Children, Youth and Family Counselor
Social Worker
PROFESSIONAL DEVELOPMENT
Medicat National Client Conference-Electronic Health
Record, Atlanta, GA.
(October, 2016)
Paperless Immunization Compliance and Disease
Management
Integrating Health, Counseling and other Clinics on Campus
Beyond the Chart
It Would Be Great if Medicat Could…
Best Practices and Workflow Optimization
Patient Portal and Self Check In
Solving Workflow Challenges
American College Health Association Conference, San
Francisco, CA.
(May, 2016)
Engaging Faculty in Creating Conditions for Well-Being in
Learning Environments
Boots to Backpacks and Vet Camp: Enhancing the Success of
Student Veterans
“Below the Belt”: Issues in Male Reproductive Health
De-Escalating Challenging Interactions with Students: A
Review of the Literature
Resilience and the Student Experience: Building Grit and
Perseverance in Our Students
Role of the University Psychiatrist: How to Get the Most
Bang for Your Buck
Coastal Carolina University, Conway, SC
05/04/16, Campus Security Authority
04/17/16, Title IX Update Training
04/01/16, Blood Borne Pathogen Refresher
04/01/16, Hazardous Communication
02/16/16, Threat Assessment Training
08/21/16,Compliance and Ethics
Dynamic Report Writing
What Do They Really Know? Assessing and Measuring
Student Learning Outcomes
Using Social Media To Meet Them Where They Are: Tar Heel
Wellness Challenge
The Impact Of Stalking On College Campuses
Effective Health Promotion Strategies for Working with the
Transgender Student Population
Creating a More Comprehensive Gender Inclusive
Environment
Utilizing Campus Partners to Decrease Race-Based Barriers
and Increase Access to Health Care
New Faces on the College Campus: Stress and Nontraditional
Student Mothers
Framework for a Comprehensive College Health Program
2015, Feel the Teal – (8) Service Excellence Modules
04/08/14, Protection of Minors
02/07/13, Active Shooter Training
10/10/11, Sexual Harassment Training
09/12/11, Sign Language Workshop
09/15/10, Coach.Guid.&Eval.Team Members
08/25/10, Diversity Training for Leaders
04/14/10, The Art of Leadership
PROFESSIONAL ORGANIZATIONS
American College Health Association
American College Personnel Association
National Association of Student Personnel Administrators
Southern College Health Association
Sun Belt Director and Administrator Association