Moneris PAYD PIN pad
TM
Setup Guide
Let’s get started
Get started
You’re about to turn your mobile device into a point-of-sale solution that moves as fast as you do.
With the Moneris PAYD PIN pad and your mobile payment app, you can accept Interac ® Debit and credit card
payments on the go. Now let’s get you set up.
Contents:
BEFORE YOU BEGIN – P.1
- Read your welcome email and fully charge the PAYD® PIN pad.
SETTING UP THE FEATURES ON THE PAYD PIN PAD – P.2
- Enable the contactless reader and other features.
PAIRING THE PAYD PIN PAD WITH YOUR MOBILE DEVICE – P.4
-H
ow to pair the PAYD PIN pad with your mobile device via Bluetooth®.
INITIALIZING THE PAYD PIN PAD – P.11
- How to initialize the PAYD PIN pad from the mobile payment app on your mobile device.
i Before you begin
1. READ YOUR WELCOME EMAIL
a)Before you begin, make sure you received your Welcome Email from Moneris®.
Note: In the “Getting Started” section of the Welcome Email, you’ll find instructions on
downloading your mobile payment app and activating your account (if applicable).
2. CHARGE THE PAYD PIN PAD TO FULL CAPACITY
a)Plug the small end of USB cable into the PAYD PIN pad’s micro-USB port located on the side
near the F4 key.
b)Plug the other end of the USB cable into a powered USB port. If you are using a USB port
on your computer, ensure the computer is turned on.
c) Wait while the PAYD PIN pad powers up.
d)When you see the TELIUM MENU screen, set the PAYD PIN pad aside, and leave it to charge
for 3 hours.
e)After 3 hours have elapsed, go to Setting up the features on the PAYD PIN pad on page 2.
P.1
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Setting up the features on the PAYD PIN pad
Let’s begin by setting up the features on the PAYD PIN pad.
Note: Leave the PAYD PIN pad connected to an external power source while you perform these
setup steps. Confirm that the TELIUM MENU screen is displayed on the PAYD PIN pad before you
proceed.
1. ACCESS THE PAYD PIN PAD’S FEATURE SETTINGS
a) On the TELIUM MENU screen, select NO (F1).
2. SELECT THE LANGUAGE
a) When you see the LANGUAGE/LANGUE screen, select ENGL (F1) for English or select
FRAN (F4) for French.
3. ENABLE THE CONTACTLESS READER
a) When you see the CONTACTLESS READER screen, select ENABLE (F1). This will allow
your customers to pay by tapping their contactless card on the PAYD PIN pad.
P.2
4. SELECT YOUR MOBILE DEVICE’S OPERATING SYSTEM
a) When you see the MODE screen, scroll (F1) to select your mobile device’s operating system
and press the green
key.
5. ENABLE THE CARD REMOVAL REMINDER
a) When you see the BEEP screen, select ON (F1). This will enable the PAYD PIN pad to beep
at the end of a transaction to remind your customers to remove their chip card.
6. FINALIZE THE PAYD PIN PAD SETTINGS
a) When you see the CASHBACK screen, do one of the following:
• If the mobile payment app does not support cashback: Select NO (F4).
• If the mobile payment app supports cashback: Select YES (F1), enter a cashback limit
(or use the default), and press the green
key.
b) When you see the PED SERIAL NUMBER screen, press the green
key.
Note: The PED Serial Number is the PAYD PIN pad name (also referred to as the 8-digit PAYD
PIN pad ID) that will appear on your mobile device’s Bluetooth menu.
c) When you see the WELCOME/BONJOUR screen, go to Pairing the PAYD PIN pad with your
mobile device on page 4.
P.3
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Pairing the PAYD PIN pad with your mobile device
Follow these steps carefully to pair the PAYD PIN pad with your mobile device via Bluetooth.
Don’t worry: you’ll only have to do this once.
Note: Leave the PAYD PIN pad connected to the external power source while you perform the
following steps. Confirm that the WELCOME/BONJOUR screen is displayed on the PAYD PIN pad
before you proceed.
1. POWER UP YOUR MOBILE DEVICE
a)Turn on your mobile device.
b)Ensure Bluetooth is turned on, your mobile device is discoverable, and the Bluetooth menu
is displayed.
c)Set your mobile device aside.
P.4
2. ENABLE SSP MODE ON THE PAYD PIN PAD
a)On the PAYD PIN pad’s WELCOME/BONJOUR screen, simultaneously press and hold down
the yellow
key and the .,#* key.
b)Wait while the PAYD PIN pad reboots (this will take several seconds).
c)When you see the following screen, you have 10 seconds to press the red
then the green
key and
key.
U–VVVV–I6NNNNNN
d)When you see the TELIUM MENU screen, select YES (F4).
Note: If you see the WELCOME/BONJOUR screen instead, go back to step 2a on this page.
e)When you see the PRESS F KEY screen, press the
key.
f)When you see the FUNCTIONS menu, press the 2 key to select BT PAIRING.
g)Press the 6 key to select Security Mode.
h)Press the F2 key to highlight SSP(4), then press the green
key.
i)Wait while the PAYD PIN pad reboots back to the WELCOME/BONJOUR screen.
P.5
3. ACCESS THE BT PAIRING FUNCTIONS ON THE PAYD PIN PAD
a)On the PAYD PIN pad’s WELCOME/BONJOUR screen, simultaneously press and hold down
the yellow
key and the .,#* key.
b)Wait while the PAYD PIN pad reboots (this will take several seconds).
c)When you see the following screen, you have 10 seconds to press the red
the green
key and then
key.
U–VVVV–I6NNNNNN
d)When you see the TELIUM MENU screen, the PAYD PIN pad is ready to pair with your
mobile device:
Note: If you see the WELCOME/BONJOUR screen instead, go back to step 3a on this page.
• To pair the PAYD PIN pad with an iPhone®, iPad®, or iPod touch®, go to page 7.
• To pair the PAYD PIN pad with an AndroidTM mobile device, go to page 9.
P.6
Pairing with an iPhone, iPad, or iPod touch
Note: Leave the PAYD PIN pad connected to an external power source while you perform the
following setup steps. Ensure that the Bluetooth menu is displayed on your iPhone, iPad, or iPod
touch (collectively referred to as “mobile device”).
1. MAKE THE PAYD PIN PAD DISCOVER YOUR MOBILE DEVICE VIA BLUETOOTH
a)On the PAYD PIN pad’s TELIUM MENU screen, select YES (F4).
b)When you see the PRESS F KEY screen, press the
key.
c)When you see the FUNCTIONS menu, press the 2 key to select BT PAIRING.
d)Press the 2 key to select Pair device (iOS).
e)When you see the AVAILABLE DEVICES screen, press the green
key to select Search
devices.
f)When you see a list of devices, scroll (F2) to your mobile device, and press the green
key
to select it.
g)When you see Start pairing..., go to the next step on page 8.
P.7
2. GENERATE THE PASSKEY/CODE
a)The Bluetooth pairing passkey or code appears:
• On your mobile device, you will see a Bluetooth pairing request, with a 6-digit pass code.
• On the PAYD PIN pad, you will see the same 6-digit code called a passkey.
b)On your mobile device, tap Pair; then on the PAYD PIN pad, press the green
key.
c)On the PAYD PIN pad, you will see Pairing Success and then the BT PAIRING menu.
Note: Your mobile device will indicate the PAYD PIN pad ID is “Connected”. (If your mobile
device prompts you to download or install an app, decline the prompt, and continue the
setup steps below.)
• If you see Pairing Failure (your mobile device will display a similar “failure” message),
go back to step 1d on page 7 and retry the pairing steps.
Note: If you are still experiencing issues, please note that your mobile device may not
support pairing in SSP mode (2008 or earlier models). For other pairing options, visit the
Knowledgebase at getpayd.com/support and search for “Bluetooth pairing with legacy
mode”.
d)On the PAYD PIN pad, press the red
key, and then wait while the PAYD PIN pad reboots
back to the WELCOME/BONJOUR screen.
e)Go to Initializing the PAYD PIN pad on page 11.
P.8
Pairing with an Android mobile device
Note: Leave the PAYD PIN pad connected to an external power source while you perform the
following setup steps. Ensure that the Bluetooth menu is displayed on your mobile device.
1. MAKE THE PAYD PIN PAD DISCOVER YOUR MOBILE DEVICE VIA BLUETOOTH
a)On the PAYD PIN pad’s TELIUM MENU screen, select YES (F4).
b)When you see the PRESS F KEY screen, press the
key.
c)When you see the FUNCTIONS menu, press the 2 key to select BT PAIRING.
d)Press the 1 key to select Pair device (Android).
e)When you see Waiting for pairing..., go to the next step.
2. GENERATE THE PASSKEY
a)Make your mobile device actively scan for available devices with which to pair.
b)When you see the 8-digit PAYD PIN pad ID (e.g., I6023456) on your mobile device, tap the
PAYD PIN pad ID.
Note: The ID always starts with “I6” and is printed on a label affixed to the back of the
PAYD PIN pad.
P.9
c)The Bluetooth pairing passkey appears:
• On your mobile device, you will see a confirmation request, with a 6-digit passkey.
• On the PAYD PIN pad, you will see the same 6-digit passkey.
key.
d)On your mobile device, tap OK (or Pair); then on the PAYD PIN pad, press the green
e)On the PAYD PIN pad, you will see Pairing Success and then the BT PAIRING menu.
Note: Your mobile device will indicate the PAYD PIN pad ID is “Paired”.
• If you see Pairing Failure (your mobile device will display a similar “failure” message),
go back to step 1d on page 9 and retry the pairing steps.
Note: If you are still experiencing issues, please note that your mobile device may not
support pairing in SSP mode (2008 or earlier models). For other pairing options, visit the
Knowledgebase at getpayd.com/support and search for “Bluetooth pairing with legacy
mode”.
key, and wait while the PAYD PIN pad reboots back
f)On the PAYD PIN pad, press the red
to the WELCOME/BONJOUR screen.
g)Go to Initializing the PAYD PIN pad on page 11.
P.10
Initializing the PAYD PIN pad
Now you can initalize the PAYD PIN pad from the mobile payment app on your mobile device.
For instructions on how to initialize the PAYD PIN pad, refer to the “Getting Started”
section of your Welcome Email.
IMPORTANT: Make sure you fully charge the PAYD PIN pad before using it to accept payments.
When the battery icon in the top right corner of the PAYD PIN pad’s WELCOME/BONJOUR screen
is solid black, it means the battery is fully charged.
CHARGE AMOUNT
BATTERY ICON
100% (full) charge
P.11
TM
MONERIS PAYD and MONERIS PAYD & Design are trade-marks of Moneris Solutions Corporation. ANDROID is a
trade-mark of Google Inc.
® PAYD and MONERIS are registered trade-marks of Moneris Solutions Corporation. INTERAC is a registered trade-mark of
Interac Inc. BLUETOOTH is a registered trade-mark of Bluetooth SIG, Inc. IPHONE, IPAD, and IPOD TOUCH are trade-marks
of Apple Inc., registered in the U.S. and other countries. All other marks or registered trade-marks are the property of their
respective owners.
© 2015 Moneris Solutions Corporation, 3300 Bloor Street West, Toronto, Ontario, M8X 2X2.
All Rights Reserved. This manual shall not wholly or in part, in any form or by any means, electronic, mechanical, including
photocopying, be reproduced or transmitted without the authorized consent of Moneris Solutions Corporation (“Moneris”).
This guide is for informational purposes only. Neither Moneris nor any of its affiliates shall be liable for any direct, indirect,
incidental, consequential or punitive damages arising out of use of any of the information contained in this guide. Neither
Moneris or any of its affiliates nor any of our or their respective licensors, licensees, service providers or suppliers warrant
or make any representation regarding the use or the results of the use of the information, content and materials contained
in this guide in terms of their correctness, accuracy, reliability or otherwise. Your credit and/or debit card processing is
separately governed by the Terms and Conditions of your Moneris VISA Merchant Agreement, your Moneris MasterCard
Merchant Agreement, your Moneris Discover Merchant Agreement and/or your INTERAC Merchant and Terminal Agreement
(collectively, the “Merchant Agreements”), as applicable with Moneris. It is the merchant’s responsibility to ensure that
proper card processing procedures are followed at all times. Please refer to your Merchant manuals and the Terms and
Conditions of your Merchant Agreement(s) for details. The Moneris Merchant Operating Manual is available for free
download at getpayd.com/manuals.
PINPADGUIDE-E-MONE (05/15)
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