Introduction to Business – Mr. Lilly – De Anza College Makeup Homework 8‐1 Name:____________________________________________________________ Instructions: This assignment must be printed out and completed by hand in the student’s original handwriting. Word‐
processed, scanned, photographed or photocopied assignments will not be graded and will not earn any points. The completed assignment must be turned in to Mr. Lilly either in person or by sliding it under his office door. Emailed assignments will not be graded and will not earn any points. This assignment is based on chapter 8 and the associated lecture. 1. What term is used to refer to “a system in which one person is at the top of the organization and there is a ranked or sequential ordering from the top down of managers who are responsible to that person”? 2. What expression means “an organizational method in which specialists from different parts of the organization are brought together to work on specific projects but still remain part of a line‐and‐staff structure”? 3. What term is used to refer to “an organization with many layers of managers who set rules and regulations and oversee all decisions”? 4. What expression means “the situation in which companies can reduce their production costs if they can purchase raw materials in bulk, and/or where the average cost of producing each finished goods unit goes down because of the savings made possible by producing very large numbers of units per day or week”? 5. What term did Max Weber invent and define as “a middle manager whose function was to implement top management’s orders (by carving up those orders and assigning them to the appropriate person or persons on their staff)”? 6. What term is used to refer to “the grouping of workers into departments, divisions, and other organizational units, and the assignment of roles and responsibilities to each unit”? 7. What term is used to refer to “(quantitatively) comparing an organization’s practices, processes, and products against the world’s best”? 8. What expression means “employees who advise and assist line personnel in meeting their goals”? 9. Which type of personnel “operate kind of like internal consultants,” line personnel or staff personnel? 10. Would the typical small restaurant be operated as a line organization, a staff organization, or a line‐and‐staff organization? 11. What expression means “those functions that the organization can do as well or better than any other organization in the world”? 12. What expression means “the line of authority that moves from the top of a hierarchy to the lowest level”? 13. What expression means “an organizational structure that has (relatively) few layers of management and broad spans of control.”? 14. What expression means “the actual number of subordinates that currently report to a given manager”? [Hint: It begins “that manager’s…”] 15. What expression means “the maximum number of subordinates a given manager could handle while remaining fully effective in that position”? [Hint: It begins “that manager’s…”] 16. What expression means “an organization that has contact people (shown) at the top and the chief executive officer (shown) at the bottom of the organization chart”? 17. What expression means “an organization structure in which decision‐making authority is maintained at the top level of management”? 18. What expression means “the system that develops spontaneously as employees meet and form cliques, relationships, and lines of authority outside the formal organization”? 19. What expression means “an organizational structure in which decision‐making authority is delegated to lower‐
level managers more familiar with local conditions than headquarters management could be”? 20. What expression means “widely shared values within an organization that provide unity and cooperation to achieve common goals”? 21. What expression means “an organizational structure that has relatively large numbers of both managers and managerial layers considering the company’s total employee count”? 22. True or False?: Max Weber believed that promotion should be based solely on seniority (time in grade.) 23. True or False?: An advantage of departmentalization by function is groupthink. 24. Premise: Martina is an experienced manager with excellent communications skills. The workers in her area are highly skilled and capable of doing their work with very little direct supervision. True or False?: Martina's span of control is likely to be wider than it would be if she and her staff were less experienced. 25. A pure line organization is, by definition, composed entirely of _______________________________________. 26. Modern theories about how to organize companies date back to about the beginning of the _________ century. 27. True or False?: Today, the word bureaucrat is loaded with negative connotations; but when the word was invented, it had no such negative connotations. It was a neutral, descriptive term. 28. What bad things might happen when a manager's actual span of control exceeds their optimal span of control?