Kelly Services Thailand
2013/14 Salary Guide
Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing workforce solutions. Kelly® offers a
comprehensive array of outsourcing and consulting services as well as world-class staffing
on a temporary, contract and permanent basis. Serving clients around the globe, Kelly provides employment to
more than 550,000 employees annually.
Kelly has been at the forefront of the recruitment industry for over 60 years and has set the industry benchmark
with innovative recruitment and retention strategies. We pride ourselves on delivering a high level of customer
service and providing the right talent in accordance with our clients’ requirements. All our candidates undergo a
stringent screening process to ensure they are the best possible fit for the job.
In Thailand, Kelly partners with leading organizations and employers to provide human resource solutions tailored to
their business needs. People are important to us, therefore
we also partner with our pool of talent throughout their careers and assist them with their career growth.
All rights reserved. No part of this book may be reproduced or transmitted in any form without the written permission from Kelly Services Thailand. The information contained in the Salary
Guide is intended for educational purposes only.
Kelly Services Thailand takes no responsibility for any liabilities that emerge based on the information contained in this guide.
2
Contents
4
Executive Overview
5
The Inside Track
6
Accounting & Financial Services
7
Administration & General Affairs
8
Call Center
9
Consumer Goods
10
Engineering & Manufacturing
11
Healthcare & Life Sciences
12
Human Resources
13
Information Technology
14
Procurement, Logistics & Supply Chain Management
3
Executive Overview
In recent years, there has been much buzz
around talent shortage, acquisition and
retention as well as cross-border talent
migration. There is also an increasing interest
in understanding generational differences
and employee engagement in the hopes of
solving talent-related challenges that are vital
to business growth. Among the critical factors,
compensation is often cited as a key solution
to tackling talent issues. Through this salary
guide, we aim to provide an overview of how
different professional skills, responsibilities
and qualifications are compensated. The data
is gathered from our practical experience
working with major multinational clients from a
multitude of industries. We hope that this will
be an effective benchmarking tool for you.
Our Global Workforce Survey has shown that
when it comes to making career decisions,
compensation and benefits, while an important
factor, ranks third. It is outranked by personal
fulfilment/work-life balance and personal
growth/advancement. With this in mind, we
would like to bring to your attention other
talent attraction and retention elements, such
as corporate culture, employee engagement,
career advancement plans, reputation for
innovation, and corporate social responsibility.
In this 2013/2014 edition, I am also pleased to
introduce a new segment, one that captures
valuable insights from industry insiders. We feel
that it is useful to have a realistic snapshot of the
goings-on from professionals in the
field. We would like to express our appreciation
to valued clients and candidates who have
graciously contributed their views.
We hope you are ready for an even more
heated competition for high calibre, skilled and
multi-lingual talent to drive the growth in this
increasingly important economic zone we
call ASEAN.
Wanna Assavakarint
Managing Director
Kelly Services Thailand
Published economic projections indicate that
2013 looks to be a year of internal growth and
aggressive expansion towards neighbouring
countries like Myanmar, Laos and Cambodia.
Brace yourself for a positively active year ahead.
Disclaimer: Monthly salary ranges are subject to economic fluctuations. Monthly salary ranges exclude other bonuses, allowances and Employer Social Security contributions.
A copy of this guide will be available at www.kellyservices.co.th
Please visit www.kellyocg.com for other relevant white papers and reports.
4
The Inside Track
According to our industry experts, the general
business outlook is positive as Asia continues
on a strong growth momentum. The upcoming
ASEAN Economic Community (AEC), due
to take shape in 2015, is helping to spur the
growth of this region as companies expand or
increase their market coverage into Indochina
and Myanmar. Companies see the need to
be bolder and to be prepared to operate in
unfamiliar territories. As the borders open,
companies that are ready to compete
will flourish.
to ensure sustainability and continuity of growth.
Technology and social networking have become
an important channel to reach the available
talent pool. That being said, social networking
is a double-edged sword as it conversely
allows competitors and hiring companies to
reach internal talent directly. With this in mind,
talent retention is also a serious challenge that
companies need to tackle in keeping attrition
in check. Innovation and ingenuity are clearly
needed to ensure continuity and sustainability
of businesses.
The AEC will have direct impact on the talent
shortage situation, which is currently a major
obstacle in the growing economies of this
region. The demand of qualified and bilingual
talent has continued to increase at a rate
unmatched by the growth in local supply.
There is a critical need for organizations to reevaluate their talent acquisition tactics in order
It is worth noting that employer branding is
among the top attributes that appeal to talent.
Candidates look for the corporate profile, vision
and strategy that resonate with them. Jobseekers not only opt to take on roles that are
meaningful to them, they are also looking to
be a part of a company that upholds the same
values. Companies that play an active role in
corporate social responsibility appear to garner
Contributors: Khun Ratthanan Horanop
Schneider Electric (Thailand) Ltd.
K.Thanop Somprasong
Thaiware Communications Co., Ltd.
Khun Orathai Sae Ngow Honda Trading (Thailand) Co., Ltd.
more interest from job-seekers. Employers need
to understand generational differences in belief
systems and behaviors in order to anticipate
the needs of their workforce, and craft out the
appropriate benefits and tools to engage and
retain their employees.
From the various surveys conducted on
employees globally, financial benefits are not
the number one reason why they decide to join
or leave a company. To win the war for talent,
employers need to be ahead of the game by
understanding what makes employees tick,
create an environment and provide relevant
tools that excite high caliber talent as well as
effective enough to retain them.
Khun Jantharat Pattamaupatcha
Siam Makro PLC.
5
Accounting & Financial Services
Occupation Title
Experience
(years)
Min. Salary
(in local currency)
Max. Salary
(in local currency)
Accounting & Finance
Occupation Title
Experience
(years)
Min. Salary
(in local currency)
Max. Salary
(in local currency)
Financial services
Accountant (Junior)
0-3
15,000
20,000
Bank Auditor
2-3
35,000
45,000
Accountant (Senior)
4-5
30,000
35,000
Bank Operations Officer
0-3
15,000
18,000
Asst. Accounting Manager
6-8
40,000
50,000
5-8
60,000
100,000
10-15
50,000
100,000
Cash Management Sales
Manager
Auditor
4-6
40,000
70,000
Collection / Debt Recovery
Officer
0-3
15,000
17,000
Business Planning &
Analysis Manager
5-8
80,000
140,000
Compliance Officer
2-3
30,000
40,000
Credit Control Officer
2-4
18,000
30,000
Credit Analyst
0-3
17,000
30,000
Credit Control Manager
5-8
50,000
80,000
Credit Analysis Manager
5-8
50,000
90,000
Compliance Manager
5-8
70,000
100,000
Customer Service Officer
0-3
15,000
18,000
Finance (Junior)
0-3
15,000
20,000
Dealer
0-3
15,000
18,000
Finance (Senior)
4-5
30,000
35,000
0-3
15,000 +
commissions
18,000 +
commissions
Asst. Finance Manager
6-8
40,000
50,000
Personal Financial
Consultant / Personal
Banker
Finance Manager
10-15
50,000
120,000
Relationship Manager
(Junior level)
2-4
30,000 +
commissions
50,000 +
commissions
Head of Finance
10-15
110,000
180,000
5-8
Financial Analyst
4-6
50,000
70,000
Relationship Manager /
Team Leader (Senior level)
70,000 +
commissions
120,000 +
commissions
Internal Audit Manager
5-8
70,000
110,000
Remittance/ Settlement/
Loans Clerk
0-3
15,000
18,000
Risk Manager
5-8
70,000
150,000
Settlement Officer
3-5
30,000
50,000
Tax Manager
5-8
80,000
150,000
Trade Finance Officer
0-3
16,000
20,000
Wealth Manager
5-8
50,000 +
commissions
100,000 +
commissions
Accounting Manager
Hot job
6
Administration & General Affairs
Experience
(years)
Min. Salary
(in local currency)
Max. Salary
(in local currency)
Administrative Assistant
1-3
11,000
16,000
Administration / Office
Manager
4-10
50,000
100,000
0-2
9,000
13,000
Executive Secretary /
Personal Assistant
3-10
30,000
100,000
Receptionist / Front Office
Assistant
1-3
12,000
18,000
Secretary
1-3
18,000
30,000
Sr. Administration Officer
3-5
25,000
35,000
Occupation Title
Data Entry
Hot job
7
Call Center
Experience
(years)
Min. Salary
(in local currency)
Max. Salary
(in local currency)
Call Center Supervisor /
Team Leader
3-5
30,000
45,000
Call Center Manager /
Head
5-8
50,000
80,000
Customer Service Officer –
Inbound (entry level)
- Bilingual (Thai & English)
0-1
15,000
20,000
Customer Service Officer –
Inbound (entry level)
- Thai speaking
0-1
10,500
15,000
Customer Service Officer –
Inbound (experienced)
- Bilingual (Thai & English)
2-4
18,000
25,000
Customer Service Officer –
Inbound (experienced)
- Thai speaking
2-4
15,000
20,000
Phone Collector (entry
level) - Thai Speaking
0-1
10,500 +
commissions
15,000 +
commissions
Phone Collector
(experienced) - Thai
Speaking
2-4
15,000 +
commissions
20,000 +
commissions
Telesales / Telemarketer
(entry level) - Bilingual
(Thai & English)
0-1
15,000 +
commissions
20,000 +
commissions
Telesales / Telemarketer
(entry level) - Thai speaking
0-1
10,500 +
commissions
15,000 +
commissions
Occupation Title
Experience
(years)
Min. Salary
(in local currency)
Max. Salary
(in local currency)
Telesales / Telemarketer
(experienced) - Bilingual
(Thai & English)
2-4
18,000 +
commissions
25,000 +
commissions
Telesales / Telemarketer
(experienced) - Thai
speaking
2-4
15,000 +
commissions
20,000 +
commissions
Occupation Title
Hot job
8
Consumer Goods
Experience
(years)
Min. Salary
(in local currency)
Max. Salary
(in local currency)
Advertising Manager
5-7
50,000
80,000
Area Sales Manager
5-7
50,000 +
commission +
allowances
80,000 +
commission +
allowances
Occupation Title
Experience
(years)
Min. Salary
(in local currency)
Max. Salary
(in local currency)
Merchandising Manager
5-7
60,000
85,000
National Sales Manager
7-10
100,000
150,000
Promoter (Bilingual)
0-2
25,000 +
commissions
30,000 +
commissions
Occupation Title
Brand / Product Manager
5-7
60,000
85,000
Business Development
Manager
PR Manager
5-7
65,000
100,000
5-7
70,000
120,000
Retail Manager
5-7
70,000
90,000
Customer Service Executive
2-3
25,000
40,000
Retails Operations Manager
5-7
70,000
90,000
Channel Manager
5-7
60,000 +
commission +
allowances
80,000 +
commission +
allowances
Service Co-ordinator
2-3
15,000
20,000
Sales Co-ordinator
2-3
15,000
20,000
Key Account Executive
3-5
30,000 +
commission +
allowances
50,000 +
commission +
allowances
Sales Executive
2-3
14,000 +
commissions
30,000 +
commissions
90,000 +
commission +
allowances
Sr. PR and Communication
Executive
4-6
40,000
60,000
5-8
50,000 +
commission +
allowances
Sales Manager
5-7
50,000 +
commissions +
allowances
90,000 +
commissions +
allowances
Sales & Marketing Director
10-15
150,000
200,000
Trade Marketing Manager
5-7
60,000
90,000
Visual Merchandising
Manager
5-7
60,000
80,000
Key Account Manager
Market Researcher
2-4
18,000
25,000
Marketing Executive
2-4
30,000
45,000
Marketing Communications
Manager
5-7
65,000
90,000
Marketing Manager
5-7
70,000
120,000
Hot job
9
Engineering & Manufacturing
Experience
(years)
Min. Salary
(in local currency)
Max. Salary
(in local currency)
Experience
(years)
Min. Salary
(in local currency)
Max. Salary
(in local currency)
Draftman
1-2
12,000
15,000
Supplier Quality Engineer
3-5
30,000
45,000
Electrical Engineer
2-5
25,000
45,000
Safety Engineer
2-5
20,000
35,000
Estimate Engineer
2-8
25,000
75,000
Sales Engineer
2-5
20,000 +
commissions
45,000 +
commissions
Engineering Manager
5-8
50,000
100,000
Facilities Technical Officer
2-5
15,000
25,000
Safety Manager
5-8
45,000
80,000
Facilities Technician
1-5
10,000
16,000
Sales Manager
5-8
50,000
100,000
Material Planner
2-4
25,000
35,000
Technical Purchasing
Manager
5-8
50,000
100,000
Mechanical Engineer
2-5
25,000
45,000
Technical Sales Manager
5-8
60,000
120,000
Maintenance Manager
5-8
50,000
100,000
Order Engineer
2-4
25,000
35,000
Purchase Engineer
2-5
30,000
50,000
Planning Engineer
3-5
30,000
45,000
Process Engineer
2-3
25,000
30,000
Production Manager
5-8
50,000
80,000
Project Manager
5-8
50,000
100,000
Quantity Surveyor
2-5
20,000
35,000
Quality Engineer
1-5
20,000
45,000
Quality Manager
5-8
50,000
80,000
Service Engineer
2-5
25,000
45,000
Structural Engineer
2-5
25,000
50,000
Occupation Title
Occupation Title
Hot job
10
Healthcare & Life Sciences
Experience
(years)
Min. Salary
(in local currency)
Max. Salary
(in local currency)
Area Sales Manager
5-10
60,000 +
commissions
80,000 +
commissions
Clinical Research Associate
3-5
35,000
50,000
Clinical Research Manager
5-10
80,000
120,000
Group Product Manager
8-10
80,000
120,000
Medical Sales
Representative
0-4
20,000 +
commissions
40,000 +
commissions
Marketing Manager
6-8
70,000
100,000
Pharmacist
3-5
30,000
60,000
Product Specialist
5-8
40,000 +
commissions
60,000 +
commissions
Product Manager
5-10
80,000
100,000
Regulatory Affairs Manager
5-10
60,000
100,000
Senior Clinical Research
Associate
5-10
80,000
120,000
Upcountry Sales Manager
5-10
50,000 +
commissions
70,000 +
commissions
Occupation Title
Hot job
11
Human Resources
Experience
(years)
Min. Salary
(in local currency)
Max. Salary
(in local currency)
Compensation & Benefits
Analyst
3-5
35,000
45,000
Compensation & Benefits
Manager
5-8
65,000
100,000
Employee Relations
Specialist
3-5
35,000
45,000
Employee Relations
Manager
5-8
Employee Communications
Manager
5-8
50,000
70,000
HR Officer/ Executive
2-3
22,000
35,000
HR Specialist
3-5
35,000
45,000
HRIS Specialist
3-5
35,000
45,000
HRIS Manager
5-8
65,000
100,000
HR Manager
5-8
60,000
120,000
HR Director
10+
120,000
200,000
Organizational
Development Manager
5-8
60,000
80,000
Payroll Officer/ Executive
2-3
20,000
35,000
Payroll Specialist
3-5
35,000
45,000
Payroll Manager
5-8
60,000
80,000
Senior Recruitment
Specialist
3-5
35,000
45,000
Occupation Title
50,000
70,000
Experience
(years)
Min. Salary
(in local currency)
Max. Salary
(in local currency)
Recruitment Manager/
Talent Acquisition Manager
5-8
60,000
100,000
Rewards & Recognition
Manager
5-8
60,000
100,000
Training Executive
2-3
22,000
35,000
Senior Training &
Development Specialist
3-5
35,000
45,000
Training Manager/ HRD
Manager
5-8
60,000
90,000
Occupation Title
Hot job
12
Information Technology
Experience
(years)
Min. Salary
(in local currency)
Max. Salary
(in local currency)
Experience
(years)
Min. Salary
(in local currency)
Max. Salary
(in local currency)
Analyst Programmer
2-3
25,000
40,000
Network Support Engineer
3-5
35,000
60,000
Account Manager
3-4
35,000 +
commissions
50,000 +
commissions
Pre-sales Consultant
3-5
35,000
60,000
Business / Systems Analyst
3-5
38,000
55,000
Programmer
2-5
25,000
80,000
Business Development
Manager
5
55,000 +
commissions
80,000 +
commissions
Project Coordinator
2-5
20,000
40,000
Project Manager
4-7
50,000
100,000
CRM Consultant
4
45,000
60,000
Regional Sales Manager
5-7
80,000 +
commissions
130,000 +
commissions
Database Administrator
3
30,000
45,000
Datawarehousing
Consultant
4-8
50,000
85,000
SAP Consultant
2-4
45,000
60,000
Software QA / Test Analyst
3-5
30,000
50,000
ERP Consultant
5-8
60,000
100,000
System Analyst
2-4
30,000
50,000
Helpdesk
1-2
15,000
25,000
Systems Engineer
2-3
28,000
40,000
Helpdesk Analyst
1-3
18,000
30,000
2-3
25,000
40,000
Inside Sales Presentative
3-5
25,000 +
commissions
40,000 +
commissions
Systems Programmer /
Software Engineer
Technical Consultant
2-4
35,000
50,000
IT Administrator
1-3
16,000
30,000
5-8
50,000
100,000
IT Application Support
3-6
30,000
100,000
Technical Consultant
(Senior )
IT Executive
2-5
20,000
50,000
Web Designer
2-5
25,000
50,000
IT Manager
5-7
60,000
80,000
IT Director
6-10
100,000
200,000
Network Administrator
2-3
20,000
30,000
Occupation Title
Occupation Title
Hot job
13
Procurement, Logistics & Supply Chain Management
Experience
(years)
Min. Salary
(in local currency)
Max. Salary
(in local currency)
Distribution Manager
5-8
60,000
90,000
Logistics Manager
5-8
50,000
100,000
Operations Executive
2-3
25,000
30,000
Operation Manager
5-8
50,000
90,000
Procurement Executive
3-5
30,000
50,000
Purchasing Manager
5-8
55,000
100,000
Shipping Assistant
0-3
15,000
18,000
Shipping Supervisor
4-5
30,000
35,000
Supply Chain Manager
5-8
60,000
100,000
Transportation Manager
5-8
50,000
70,000
Warehouse / Store
Assistant
0-3
12,000
17,000
Warehouse Supervisor
3-5
30,000
50,000
Warehouse Manager
5-8
50,000
90,000
Occupation Title
Hot job
14
Kelly Services Staffing & Recruitment (Thailand) Co., Ltd
27th Floor, Empire Tower 3,
Unit 2707, 195 South Sathorn Road,
Yannawa, Sathorn, Bangkok 10120
Tel: (662) 670 0505
Fax: (662) 670 0509
Email: [email protected]
kellyservices.co.th
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