Bright Futures for Sector Strategies Sector Needs • • • • According to the National Association of Manufacturers “Over the next decade, nearly 3.5 million manufacturing jobs will likely be needed, and 2 million are expected to go unfilled due to the skills gap. Customer Service in the field of Financial/Professional services, Information Technology, etc. need to have good reading comprehension and be able to develop a personal relationship with customers. The Financial/Professional Services Forum determined that being self-motivated and having the positive attitude to meet the needs of the customers is essential to the success of the employee in the workplace. The hospitality industry is an industry of dynamic growth potential with more than 200 industry careers available in a number of different disciplines. Over the next eight years, it is estimated that the hospitality industry will add 3.3 million jobs! According to a study of the top 20 skills employers require across all occupations in the United States, proficiency in Microsoft Office ranks #3! Customer Service Employability Skills Training • Microsoft Office Specialist (MOS) - MOS Office 2013 thru web technologies offers multiple and stackable certifications which are needed across a variety of occupations. • American Hotel & Lodging Institute (AHLEI) - a variety of industry certifications are supported thru the AHLEI at low cost offered online training and certification within the Hospitality Industry or transferable to other Customer Service positions. Where Are The Jobs Employer Partners hiring our training completers • • • • • • • • • • • Verizon Iron Bow Hard Rock Seminole Casino Hilton Publix The Nielson Company Bank of America Florida Blue United HealthGroup JP Morgan Chase Coca Cola • • • • • • • • • • • Vology Wellcare Sykes Enterprise PSCU Amscot Financial HSN Tech Data Raymond James Financial Bloomin Brands T-Mobile Bloomin Brands Some of the Jobs Call Center Representative Guest Services Representative Customer Service Specialist Front Desk Scheduler Account Manager Barista Member Services Agent Maintenance DeskTop Support Technician Restaurant Server Help Desk Specialist Housekeeping Service Technician Cook Customer Service Associate Kitchen Aide Call Center Manager Restaurant Manager Manufacturing Types of Manufacturing Employability Skills Training • Welding - Students will learn the fundamentals of welding, shop math, print reading, OSHA safety, metal cutting, gas arc welding, MIG/TIG Welding, and GTAW welding. • Soldering - Students will learn electronic assembly and will earn J Standard and IPC 610 Certifications. Both the J Standard and IPC 610 are industry recognized/required soldering and inspection programs for aerospace, defense, medical and a variety of other electronic assembly industries. (J-STD-001) • Industrial Maintenance Technician - Students will learn the basic operation of factory equipment and other industrial machinery, such as conveying systems, production machinery, and packaging equipment. The program introduces students to mechanical systems, industrial electricity and PLC basics. (MCSC) Employability Skills Training • • • • Certified Production Technician - Students will be prepared for frontline production work in manufacturing. You will earn the Manufacturing Skills Standards Council Certified Production Technician credential. The CPT credential may be used towards a two-year A.S. program providing students with up to fifteen (15) credit hours. (MSSC) Mechatronics/Robotics - Students will learn the integration of mechanical systems, electronic systems, control systems, and computers. (Electrical Troubleshooting, Electrical/PLC programming, etc.) (NIMS) (PMMI) (FANUC) Intro to Solid Works 3D - online entry level certification in Solid Works 3D Printing and Fabrication now offered as an employability skills training and higher level of certification. Penn Foster - The online high school diploma program emphasizes the reading, writing and math skills necessary to prepare students for the high school diploma exam and post-secondary education. Employment in Florida’s Largest Manufacturing Segments Manufacturing Segments Employment Computer and Electronic Products 40,947 Transportation Equipment 36,558 Fabricated Metal Products 32,742 Food 29,538 Medical Equipment & Miscellaneous 29,020 Machinery 23,967 Chemicals 18,549 Printing and Related Support Activities 16,992 Nonmetallic Mineral Products 17,278 Plastics and Rubber Products 11,828 Where Are The Jobs Employer Partners hiring our training completers • • • • • • • • • • Jabil Honeywell Lockheed Martin GE Energy Raytheon Tampa Ship Tampa Tank Mettler Toledo Amazon Mosaic • • • • • • • • • Tampa Bay Steel Bausch + Lomb Kimball Electronics Tampa Inc. ConMed Linvatec Tropicana Products Inc. PGT Inc. Johnson Controls Baxter Healthcare Monin Gourmet Flavoring Some of the Jobs Manufacturing Technician Machine Programmer Machine Operator CNC Plastic Injection Mold Machine Operator Machine Operator Metal Stamping Fabricator Equipment Technician Quality Inspector Facilities Maintenance Technician Quality Technician Material Handler Shipping & Receiving Logistics Technician Additive Manufacturing Technician Electronics Assembly Technician Machine Set Up Operator Electro-Mechanical Assembly Technician Welder Targeted CareerSource Customer • • • • • • • • Welfare Transition Program Participant - the WT welfare mom or dad often needs preparation for job seeking and added skills to reemploy. SNAP Mandatory Program Participant - the SNAP ABAWD needs assistance with employability skills and benefits by added certifications on their resume. WIOA Youth - the school drop out or the first time job seeker can strongly benefit from short track certification programs and job preparedness training. Reemployment Insurance Recipient - introduction into these sector trainings are beneficial for those who are looking for their next job in an industries that are producing stable employment. Job Seekers - unemployed or underemployed residents looking for a short track connection to the workforce by earning a hot jobs skill Ex-Offenders - The customer who needs a skill in a field that will allow his criminal background recognized as a barrier to get him in the door with a trade Veterans - Veterans looking for new career opportunities in the private and public sectors, as well as Service Members transitioning to the civilian workforce, military and Veteran spouses and dependents looking for employment opportunities that have interest in employable skills training that certify skills they gained while in the military. Disabled - Ticket to work recipient looking for a job where they are beneficial to the organization and can allow a company to create a job based on their new skill Assessment and Engagement • TABE Test - the Test for Adult Basic Education can be used to assess the student’s base aptitude and any weak areas of concern. • Future Plans - an online career and educational planning tool offered in partnership with the Pinellas Education Foundation. • Workplace Skills for 21st Century TM - online selfpaced comprehensive online learning platform offering a variety of training to the job seeker. Online Soft Skills Training • • • • • Workplace Skills for 21st Century TM - online self-paced comprehensive online learning platform offering a variety of training to the job seeker. Florida’s Ready to Work - funded again thru CareerSource Florida, customer can seek credentialing at a Gold, Silver or Bronze work readiness certification. Allison OnLine - offers a robust menu of employability skills or career exploration within the Employ Florida Marketplace (EFM) used as added resource to the CareerSource customer. Atlas E-Courses - in house courses developed thru CareerSource staff offered online the Atlas System supported thru Complete Technology Solutions (CTS). Center Workshops - referral to a traditional classroom setting can be a great resource to the CareerSource job seeker in combination with online training in the interactive lab. How the LAB Works The LAB Process • A referral from the program career counselor. • Definition of hours and level of engagement. • Career Planning and employment goal. The LAB Instructor • Certified and/or trained within the Certification Program. • Certified Proctor as required by the Certifying vendor. • Career center support provided as needed to assist with volume, back-up coverage or other needs. Outcomes Science Center Detail View Performance Enrollments Completers Placements CareerPrep Center Detail View Performance Enrollments Completers Placements Total to Date 800 484 421 Employability Skills Training Earmark 1 Earmark 2 Cyber Penn Foster 153 143 119 97 91 85 120 109 59 98 46 64 29 10 0 Total to Date 855 539 256 Employability Skills Training Earmark 2 Penn Foster 238 171 103 198 110 53 46 10 2 OUTCOMES MOS Hospitality 254 55 49 30 94 MOS Hospitality 371 246 11 11 138
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