800.833.4558 www.soneticscorp.com Wireless communication and crane safety Keeping your crew safe, effective, and productive in the new regulatory environment White Paper No. SO12-02.01 Sonetics Corporation White Paper No. SO12-02.01_final | www.soneticscorp.com | 800-833-4558 1 2 Sonetics Corporation White Paper No. SO12-02.01_final | www.soneticscorp.com | 800-833-4558 CONTENTS Executive summary .....................................................................................................................................5 Overview ....................................................................................................................................................7 A brief note on scope ..................................................................................................................................8 A nation of cranes ......................................................................................................................................9 Types of construction cranes .....................................................................................................................10 Are crane injuries a big problem? ...............................................................................................................10 Subpart CC in general: A new focus on crane safety ...................................................................................13 How are people injured in crane accidents? ............................................................................................... 14 Communication: The key to safety .............................................................................................................15 Wireless communication for crane safety .................................................................................................. 17 Hearing protection: An added benefit .........................................................................................................18 How to choose a wireless headset system ................................................................................................ 19 Safety and crane regulation: Some final thoughts .......................................................................................22 Notes ..................................................................................................................................................... 23 References ...............................................................................................................................................25 Appendix A: Wireless system requirements ............................................................................................... 27 Sonetics Corporation White Paper No. SO12-02.01_final | www.soneticscorp.com | 800-833-4558 3 Apart from their obvious benefits for OSHA compliance, wireless headset systems are a convenient and reliable method of ensuring clear communication among work crews when operating in construction, utility, and other dangerous, high-noise environments. 4 Sonetics Corporation White Paper No. SO12-02.01_final | www.soneticscorp.com | 800-833-4558 EXECUTIVE SUMMARY O SHA’S NEW CRANE RULES FOR CONSTRUCTION (29 CFR §1926, eff. Nov. 8, 2010) are the most sweeping overhaul of crane safety regulations in more than 40 years. Of particular importance are new rules governing communication between the crane operator, signal person, and spotter. These three individuals are absolutely essential to safe crane operation, but until now have had to rely on hand signals or two-way radios to communicate. Although “universal” hand signals have been established, the system is complex and the visible differences between some of the signals are subtle at best. Hand signals also require line-of-sight visibility, which is not always feasible, particularly in darkness or inclement weather. Although two-way radios do not require line of sight, they tie up one hand for operation and are subject to electronic interference. OSHA recognizes these limitations by setting forth new and stringent requirements for Basic Wireless Headset Communication System signals conveyed electronically. These include: Crane operator • The device(s) used to transmit signals must be tested on site before beginning operations to ensure that the Local signal transmission is effective, clear, and reliable. Audio • Signal transmission must be through a dedicated Network channel. • The reception of signals must be by a hands-free system. These requirements make self-contained wireless communication headsets a better option than two-way radios for OSHA compliance since radios typically do not offer a dedicated channel or completely hands-free operation. In the case of crane Signal person operations, wireless headsets are becoming the best practice for ensuring clear and reliable communication among the crane operator, signal person, and spotter. If desired, wireless headsets can be integrated easily with existing two-way radio systems to enable remote communication. • 1,600-foot line-of-sight range • Hands-free • Dedicated channel Dedicated spotter Optional mobile radio interface for communication with remote users The basic building blocks of a wireless communication system are straightforward: two or more wireless headsets; base station to allow communication between and among headsets; and an optional radio-transmit interface to allow communication between the worksite and remote users over a mobile radio. The benefits of wireless communication headsets are substantial. DECT-based wireless headset systems utilize a digitally encoded, dedicated channel. Wireless headset systems also provide full-duplex, hands-free communication within the local audio network. Full-duplex systems allow conversations to take place in both directions simultaneously, similar to a telephone. This is an important safety feature for crane operations because, unlike a walkie-talkie, it allows verbal warnings to be delivered instantly, even if someone else is talking. Wireless headset systems can also be integrated with existing radio systems to enable monitoring of multiple radios and push-to-talk transmit capabilities. Wireless headsets offer the additional advantage of hearing protection, typically 24dB or more of noise reduction, a major concern in virtually all crane environments. Apart from their obvious benefits for OSHA compliance, wireless headset systems are a convenient and reliable method of ensuring clear communication among work crews when operating in construction, utility, and other dangerous, high-noise environments. Clear communication is an essential element in every team’s effectiveness and productivity. For crews who must work around cranes, it could even save a life. Sonetics Corporation White Paper No. SO12-02.01_final | www.soneticscorp.com | 800-833-4558 5 Wireless communication is a cost-effective method of keeping your entire work crew safe, effective, and productive — especially if they are working with or around cranes. 6 Sonetics Corporation White Paper No. SO12-02.01_final | www.soneticscorp.com | 800-833-4558 800.833.4558 www.soneticscorp.com Wireless communication and crane safety Keeping your crew safe, effective, and productive in the new regulatory environment Overview On November 8, 2010, the Occupational Safety and Health Administration’s (“OSHA”) new crane and derrick rules (“Rules”) for construction took effect.1 Weighing in at over 275,000 words, the Rules represent the first major regulatory overhaul of crane operations since OSHA’s initial regulations were enacted in 1971. Considered by many in the construction industry to be long overdue,2 the Rules also have some serious teeth. No longer are words like “should” or “shall” used in the text; indeed, the word “must” is used over 800 times. In this white paper, Sonetics Corporation examines several key components of the Rules, particularly with respect to communication among the crane operator, signal person, and spotter. Sonetics proposes a *Sonetics Corporation of Portland, Oregon designs and manufactures proven communication solutions for work teams in construction, public works, aviation, firefighting, marine, construction, and industrial operations. Twice named by Inc. magazine as one of America’s 500 fastest-growing private companies, Sonetics, together with its Firecom and Flightcom divisions, helps more than 500,000 customers in 90 countries hear and be heard under challenging circumstances. wireless voice communication solution that greatly enhances the safety, effectiveness, and productivity of crane operations, while simultaneously complying with OSHA’s two important new requirements for electronic signaling: hands-free communication and the need for a dedicated transmission channel. The crane operator, signal person, and spotter are absolutely essential to safe crane operation, but until now have had to rely on hand signals or Sonetics Corporation White Paper No. SO12-02.01_final | www.soneticscorp.com | 800-833-4558 7 two-way radios to communicate. Although “universal” hand signals exist, the system is complex and the differences between some of the signals are subtle. Hand signals also require line-of-sight visibility. While two-way radios do not require line of sight, they tie up one hand for operation and are subject to interference. OSHA recognizes these limitations by setting forth new requirements for signals conveyed electronically: • The device(s) used to transmit signals must be tested on site before beginning operations. • Signal transmission must be through a dedicated channel. • The reception of signals must be by a hands-free system. These requirements make self-contained wireless communication headsets a far better option than two-way radios for OSHA compliance since radios offer neither a dedicated channel nor hands-free operation. It is estimated that DECT-based wireless headset systems use a digitally encoded, dedicated more than 300,000 channel. Wireless headset systems also provide full-duplex, hands-free cranes are in use worldwide, and half of those are used in construction communication within the local audio network. Full-duplex systems allow conversations to take place in both directions simultaneously. This is an important safety feature for crane operations because, unlike a walkietalkie, it allows verbal warnings to be delivered instantly, even if someone else is talking. Wireless headset systems can also be integrated with existing radio systems to enable communication with remote locations. Wireless headsets offer the additional advantage of hearing protection, a concern in virtually all crane environments. A brief note on scope* The Rules discussed in this white paper apply to cranes and derricks used *This article is for informational purposes only and not for the purpose of providing legal advice. While information in this article has been gathered from sources believed to be reliable, Sonetics Corporation does not guarantee the accuracy or currency of this information. If you have questions regarding regulatory compliance, you should consult your own attorney for advice regarding your specific situation. 8 in “construction,” which OSHA defines as “work for construction, alteration, and/or repair, including painting and decorating.”3 In addition to construction, cranes are addressed in a separate set of regulations for “general industry,” such as marine and overhead cranes. Typically, OSHA’s construction regulations are stricter than general industry regulations,4 and employers may be covered by one or both sets of standards, depending on the type of work being done. Sonetics Corporation White Paper No. SO12-02.01_final | www.soneticscorp.com | 800-833-4558 A precise definition of what constitutes “construction” vs. “general Crane selection is one 5 industry” has been the subject of much regulatory activity. It is not necessary for an employer to be a “construction company” in order to be of the most important classified as doing “construction work.”6 OSHA has also stated that decisions a contractor construction work is not limited to new construction; it includes the repair makes, and the choice of existing facilities, as well as the replacement of structures.7 of cranes often Even if your company is not typically subject to OSHA’s construction rules, influences the selection there are still two compelling reasons to employ a wireless communication system in your crane operations. First, a single construction-related of other equipment activity — even one incidental to your main purpose — could trigger compliance requirements under the more stringent construction rules. Second, wireless communication is a cost-effective method of keeping your entire work crew safe, effective, and productive, regardless of the type of work they may be doing. Compared to the costs of injuries and lost work days, wireless communication systems provide an excellent return on investment and can easily pay for themselves in a matter of weeks. A nation of cranes Gaze across the skyline of any city and the chances are you will see at least one crane. It is estimated that more than 300,000 cranes are in use worldwide, and half of those are used in construction.8 Besides being the most conspicuous feature of a work site, cranes have become a mainstay of the construction industry itself, due in part to the increased mechanization of construction techniques.9 In the past, structural elements — such as walls, flooring, and roofs — were often built on the construction site out of raw materials. In modern construction, structural elements are usually fabricated elsewhere and delivered to the work site for installation, often with the aid of a crane. As a result, today’s building contractors tend to be less concerned with equipment for production, and focused more on equipment for materials handling. Several observers have also noted that crane selection is one of the most important decisions a contractor makes, and the choice of cranes often influences the selection of other equipment.10 Sonetics Corporation White Paper No. SO12-02.01_final | www.soneticscorp.com | 800-833-4558 9 OSHA’s own cost- Types of construction cranes benefit analysis Construction cranes are of two types: tower cranes and mobile cranes. shows that the new crane rules will Tower cranes are fixed to the ground on a concrete slab, rise hundreds of feet into the air, and can reach out equally as far. The mast consists of large triangulated lattice sections that can be bolted into place atop one another, allowing the crane to “grow” in height along with the structure it is affect over 267,000 helping to build. Tower cranes can be used to lift steel, concrete, large businesses and items like cement mixers, and other equipment. They can typically lift up to 20 tons, grow to an unsupported height of 265 feet, and extend a reach more than 4.7 up to 230 feet, although these maximums can vary greatly in actual million employees practice.11 Mobile cranes are self-propelled machines that can move freely nationwide around a construction site. Mobile cranes vary greatly in size, from models that fit in the back of a small truck to gigantic machines capable of lifting 1000 tons or more. Mobile cranes are used to set up tower cranes at the beginning of a job and dismantle them when the job is finished.12 OSHA intended the new Rules to apply to a wide range of cranes. Cranes are defined as “power-operated equipment, when used in construction, that can hoist, lower, and horizontally move a suspended load.”13 For purposes of illustrating the types of machinery to which the Rules apply, the definition goes on to specify a non-exhaustive list of 17 types of cranes.14 Excluded items include things like power shovels, excavators, wheel loaders, backhoes, dedicated drilling rigs, automobile wreckers, forklifts, tow trucks, and tree trimming equipment. OSHA’s own cost-benefit analysis shows that the Rules will affect over 267,000 businesses and more than 4.7 million employees nationwide.15 Remember that those figures are just for construction activities. OSHA’s general industry crane regulations, although less stringent, are applicable to virtually every business. Are crane injuries a big problem? Crane operation is a dangerous business. Tons of material is suspended in mid-air, personnel are working in close proximity on the ground, 10 Sonetics Corporation White Paper No. SO12-02.01_final | www.soneticscorp.com | 800-833-4558 overhead hazards such as power lines are frequently present, the crane operator is often unable to see exactly where the load is traveling, and even a slight error in rigging or load calculation can cause the entire assembly to buckle. Moreover, because cranes are such a highly visible component of many operations, they are likely to draw extensive and unflattering media attention when accidents do occur. Several recent events in the Puget Sound region of Washington state illustrate this point. On February 16, 2012, a 40-ton crane at a Seattle shipyard collapsed into the water with the operator still inside it. Rescuers were able to pull the man from the water and get him to the hospital, where he was treated for serious injuries. The aftermath of the incident, with the top of the crane protruding from the waters of Elliott Bay, was captured on video by local news helicopters and quickly made the evening news across the Pacific Northwest.16 Barely a week later, on February 23, the Seattle Fire Because cranes are such Department responded to an incident aboard a construction barge, where a highly visible a female in her late 30s had suffered a head injury after being hit by a crane. The patient was transferred to the hospital with life-threatening component of many injuries.17 Two months’ prior to these incidents, a crane was badly operations, when damaged during the demolition of the roof at the University of accidents do occur, they Washington’s Husky Stadium. Although no one was injured, the crane suffered so much damage it had to be removed. Unfortunately for the are likely to draw crane operator, the incident was caught on video and posted to YouTube,18 extensive and resulting in an investigation by the Washington State Department of Labor and Industries.19 For Seattle residents, all of these incidents punctuated the memory of a horrifying accident in 2006, in which a 210-foot unflattering media attention construction crane collapsed on Seattle’s east side, killing a 31-year-old Microsoft employee in his apartment, injuring several others, and causing severe structural damage to three high-rise buildings.20 Reliable statistics on crane accidents are difficult to obtain, primarily due to underreporting.21 OSHA estimates 84 persons are killed in construction crane accidents each year, but there is evidence that this figure is artificially low.22 Data on crane fatalities from the Bureau of Labor Sonetics Corporation White Paper No. SO12-02.01_final | www.soneticscorp.com | 800-833-4558 11 Figure 1 Fatalities reported at craneaccidents.com: 2000-2009 400 350 300 250 200 150 100 50 0 1 2000 201 3 02 4 03 5 04 6 05 7 06 8 07 9 08 10 09 Craneaccidents.com Crane-related fatalities Statistics (BLS) show a high of 113 fatal accidents in 1992 to a low of 36 in 2010 (mean= 74), but there are problems with BLS data as well. are substantial, Recent studies have documented significant injury undercounts in representing more comparisons of BLS reports, state workers’ compensation data, and OSHA injury logs.23 than 8 percent of all construction fatalities investigated by OSHA, and most, if not all are preventable A third source of accident data is available from www.craneaccidents.com, a privately run Web site that specializes in photos of crane mishaps. Craneaccidents.com offers its own statistics, based on reports submitted by Web site visitors. As shown in Figure 1, craneaccidents.com reports significantly higher accident numbers than either OSHA or BLS, ranging from a low of 74 deaths in 2000 to a high of 347 deaths in 2006. This results in a mean accident rate of 162 per year, approximately twice as high as that reported by OSHA and BLS.24 While annual statistics may vary, it is clear that hundreds of people have lost their lives and many more have been seriously injured in crane accidents over the past few years. In fact, a Google search for “crane accident lawyers” yields more than 100,000 results for law firms that specialize in this type of injury. It is also worth noting that none of the preceding data sources report “near misses.” If these were included, the picture of crane safety would undoubtedly look even grimmer. As the authors of one study succinctly observed, “Crane-related fatalities are substantial, representing more than 8 percent of all construction fatalities investigated by OSHA, and most, if not all are preventable.”25 12 Sonetics Corporation White Paper No. SO12-02.01_final | www.soneticscorp.com | 800-833-4558 Subpart CC in general: A new focus on crane safety In promulgating the new Rules, OSHA attempted to address several critical components of crane safety. A discussion of all the changes is beyond the scope of this paper; however, the major impacts are as follows:26 • Federal requirements for the training and certification of crane operators, and requirements for third-party crane operator certifiers. Employers must train their crane operators and signal persons in accordance with a new national standard for certification. Prior to this requirement, there was no national standard for crane operations training, although 15 states and six cities had their own licensing requirements.27 • New requirements for communication between the crane operator, The requirement of hands- signal person, and spotter. Because OSHA recognizes that two-way free communication over radios require a free hand to operate and are subject to interference, a dedicated channel the Rules set forth new and stringent requirements for signals conveyed electronically. These include: makes self-contained • wireless headsets a far The device(s) used to transmit signals must be tested on site before beginning operations. • Signal transmission must be through a dedicated channel. better option than two-way • Signals must be received through a hands-free system. radios for OSHA These unique requirements make self-contained wireless communication headsets a far better option than two-way radios for OSHA compliance since radios offer neither a dedicated channel nor hands-free operation. • Increased crane inspection requirements. Crane inspections are compliance since radios offer neither of those features required prior to each shift, as well as ongoing monthly and comprehensive annual inspections. Records must be kept of monthly and annual inspections. • Requirements for working near electricity. Employers are required to ensure that cranes maintain a safe distance (typically no less than 20 feet) from a power line. A dedicated spotter is usually employed to observe the clearance and the spotter must maintain continuous contact with the operator. • New rules for assembling and disassembling cranes. Employers must Sonetics Corporation White Paper No. SO12-02.01_final | www.soneticscorp.com | 800-833-4558 13 ensure that proper procedures are followed during crane assembly and disassembly and supervised by a competent person. • New requirements for inspecting ground conditions prior to a lift. The “controlling entity” must inform the crane operator of known ground conditions and underground hazards that might affect safe crane operation, such as voids, tanks, utilities, and the like. A “controlling entity” is a prime contractor, general contractor, construction manager, or any other legal entity that has the overall responsibility for project construction. “Known” hazards include those identified in documents such as site drawings, as-built drawings, and soil analyses. Acceptable “ground conditions” mean ground that is firm, drained, and graded to the manufacturer’s specifications for support and leveling. • Qualifications for riggers and signal persons. A qualified signal person must be used when the operator’s view is obstructed or if, in It is readily apparent that the operator’s judgment, a signal person is necessary for safe operation.. many incidents could Employers who operate cranes on a construction site are responsible for have been prevented with complying with all aspects of the standard, but other on-site employers better communication have responsibilities as well. OSHA’s multi-employer policy imposes compliance duties on employers who create or control hazards, expose and the ability to warn their employees to hazards, or have general supervisory authority over a the crane operator in real work site. Thus, even if an employer is not operating a crane itself, that time employer is still responsible for protecting its employees against reasonably foreseeable hazards if they are working around cranes. How are people injured in crane accidents? OSHA’s regulatory initiatives are designed to address the major causes of crane accidents, which, as shown in Table 1, can arise from a variety of factors. Beavers et al. examined crane accidents reported in OSHA’s Integrated Management Information System (IMIS) for the period 19972003 and determined that struck-by-load and electrocution were the leading causes of crane fatalities.28 Other frequent causes include crushed-by incidents, boom failure, crane tip-over, struck by cab or counterweight, and falls. Other researchers have reached similar 14 Sonetics Corporation White Paper No. SO12-02.01_final | www.soneticscorp.com | 800-833-4558 conclusions, although the ordering of factors varies slightly from study Table 1 Contributing factors and communication failures related to crane fatalities Proximal cause to study.29 Contributing factors Events Struck by load (not boom failure) 40 Rigging failure 24 Unbalanced load In reviewing the “contributing Load dropped factors” in Table 1, it is readily Equipment damage 3 10 Accelerated movement apparent that many accidents could Electrocution 1 5 34 Failure to maintain required clearance 34 have been prevented with better Boom contact 15 Cable contact 12 communication. In particular, Headache ball/sling contact Jib contact factors such as improper clearance with power lines, potential for Load contact Crushed during assembly/disassembly 1 15 Improper assembly striking other objects, and unbalanced loads could easily be 5 1 3 Improper disassembly – pin removal 10 Improper boom support 6 15 Failure of boom/cable Boom buckling 2 Boom collapse 5 than to a crane operator. In these, Overload 6 Equipment damage 5 and probably many other cases, Incorrect assembly 3 more evident to a signal person tragedy could have been avoided if the signal person and crane Cable snap 3 Two blocking 1 Crane tip-over 14 Overload 5 operator had been able to Loss of center-of-gravity control 3 Outrigger failure 2 communicate clearly and verbally High winds 2 Side pull 1 Improper maintenance 1 warn each other in real time. Indeed, the professional literature in occupational safety is replete Struck by cab/counterweight communication adversely affects construction work sites. 3 Bridge crane in motion 1 Missing hand rails 1 Improper operation 1 Improper maintenance 1 Falls with examples of how poor 30 4 Intentional turntable turning 3 Source: Beavers, et al. (2004) Renowned safety specialist Gordon Dupont, whose famed “Dirty Dozen” list of human factor errors have been adopted as a model for occupational safety in industries ranging from aircraft maintenance to medicine, states the argument in no uncertain terms. According to Dupont, “lack of communication” is the number one cause of accidents.31 Communication: The key to safety As previously noted, many of the new Rules are concerned with the proper training and certification of crane operators, signal persons, and power line spotters, all of whom are required to maintain continuous contact with Sonetics Corporation White Paper No. SO12-02.01_final | www.soneticscorp.com | 800-833-4558 15 “Universal” hand each other.32 During crane operations, the ability to transmit signals between the operator and ground personnel must be maintained. If that signals are complex and ability is interrupted, the operator must stop operations until signal the visible differences transmission is reestablished and a proper signal is given.33 between some signals are subtle at best Under the new Rules, three or more people could be simultaneously involved in crane operation: • the crane operator; • the signal person; and • a dedicated spotter, whose sole responsibility is to make certain the crane maintains the required clearance from power lines. Dedicated spotters receive the same training as signal persons. This ensures that the spotter is knowledgeable about crane dynamics and is able to recognize situations in which the minimum clearance distance may inadvertently be breached if, for example, the load is stopped quickly while it is being moved near a power line.34 Traditionally, crane operators, signal persons, and spotters have had to rely on hand signals or two-way radios to communicate. Both of these “solutions” have serious drawbacks. Although the construction industry has developed universal hand signals,35 the resulting system is still very complex and the visible differences between some of the signals are subtle at best. Hand signals also require line-of-sight visibility between the crane operator and signal person, which is not always feasible, particularly in darkness, inclement weather, or in the operation of tower cranes where great distances may separate the crane operator and signal person. Twoway radios do not require line of sight, but they tie up one hand for operation and are subject to electronic interference.36 Recognizing the importance of clear communication during crane operations, the Rules place strict requirements on the methods used to communicate among the crane operator, signal person, and spotter. Four types of signals are allowed: hand signals, voice signals, audible signals (other than voice), and so-called “new” signals.37 16 Sonetics Corporation White Paper No. SO12-02.01_final | www.soneticscorp.com | 800-833-4558 Figure 2 Basic Wireless Headset Communication System Wireless communication for crane safety Because OSHA recognizes that two-way radios require a free hand Crane operator to operate and are subject to interference, the Rules set forth new Local Audio Network and stringent requirements for signals conveyed electronically. These include: • The device(s) used to transmit signals must be tested on site before beginning operations to ensure that the signal • 1,600-foot line-of-sight range • Hands-free • Dedicated channel transmission is effective, clear, and reliable. • Signal transmission must be through a dedicated channel. • The operator’s reception of signals must be by a hands-free Dedicated spotter Signal person system.38 Recent advances in technology have made self-contained wireless communication headsets a far more attractive option than two-way Optional mobile radio interface for communication with remote users radios.39 In the case of crane operations, they are rapidly becoming the best practice for ensuring clear and reliable communication among the Self-contained wireless crane operator, signal person, and spotter. Although an infinite variety of communication configurations are possible, the basic building blocks of a wireless communication system are fairly straightforward, as shown in Figure 2: headsets are rapidly • Two or more wireless headsets becoming the best • Base station to allow communication between and among headsets • Optional radio-transmit interface to allow communication between the practice for ensuring worksite and remote users over a mobile radio. clear and reliable The benefits of wireless communication headsets over two-way radios are substantial. Wireless headset systems, particularly those equipped with Digital Enhanced Cordless Telecommunications (DECT) technology, utilize a digitally encoded, dedicated channel. Pairing the headsets to a base station creates a closed-loop audio network, eliminating the possibility of communication among the crane operator, signal person, and spotter other devices “breaking in” or interfering with the conversation. Although some inexpensive, consumer-grade systems utilize Bluetooth, DECT is far preferable for crane operations because it has nearly 30 times the range and is far less subject to interference than Bluetooth. DECT transmissions also have multi-pathing capability, meaning that the signal will bounce up, over, and around obstructions to establish the best possible connection. Sonetics Corporation White Paper No. SO12-02.01_final | www.soneticscorp.com | 800-833-4558 17 In addition to Properly configured, wireless headset systems also provide full-duplex, complying with hands-free communication within the local audio network. Full-duplex OSHA’s requirements for electronic signals, systems allow conversations to take place in both directions simultaneously, similar to a telephone. This is an important safety feature for crane operations because, unlike a walkie-talkie, it allows verbal warnings to be delivered instantly, even if someone else is talking. wireless headsets Although many of these systems include a push-to-talk button on the can also offer a headsets, the latter is used only to break away from the local audio network and communicate with remote users over an optional mobile significant amount of radio interface. All communications within the crane crew itself are hearing protection, seamless, continuous, and hands-free – just like normal conversation. an important Hearing protection: An added benefit consideration for all In addition to complying with OSHA’s requirements for electronic signals, construction sites wireless headsets can also offer a significant amount of hearing and most crane deployments protection, an important consideration for all construction sites and most crane deployments. The National Institute for Occupational Safety and Health estimates that approximately 30 million American workers are exposed to hazardous levels of noise on the job. Industries with particularly high numbers of exposed workers include: construction, agriculture, mining, manufacturing, utilities, transportation, and the military.40 OSHA regulations require hearing protection when the time-weighted average noise exposure over an eight-hour period equals or exceeds 85 18 Sonetics Corporation White Paper No. SO12-02.01_final | www.soneticscorp.com | 800-833-4558 decibels.41 “Time-weighted average” takes into account the fact that the louder the noise, the shorter the exposure time before hearing protection is needed. As shown in Table 2, as the decibel level increases, the allowable exposure time without mandated hearing protection decreases. As shown by the column of corresponding sounds, these standards are routinely exceeded in construction environments; hence, the need for hearing protection. How to choose a wireless headset system If the system you are Wireless headset systems are available in a wide variety of configurations considering is billed as and price ranges. To ensure a system meets your needs, particularly when “wireless,” it should be purchasing a system for crane operations, consider the following factors carefully. • Is the system truly wireless? A number of so-called “wireless” truly wireless and not require a belt pack. systems actually require a wire from the headset to a radio or belt pack. While these systems allow freedom of movement, the use of a belt pack or radio wire creates many of the same problems inherent in hardwire systems, particularly tangled cords. Moreover, belt packs generally have less transmission range than self-contained systems worn on the head. • Does the system use DECT technology? Transmission technology can dramatically affect how well wireless systems perform in the field. Systems that employ Bluetooth technology generally have a limited range and are subject to interference from nearby communication devices, especially those operating on the 2.4 GHz or 5 GHz channels. Look for systems with the most recent version of Digital Enhanced Cordless Telecommunications (DECT) technology. DECT 6.0 units offer up to 30 times more coverage and are less subject to interference in the 30MHz – 1.8GHz spectrum. DECT transmissions also have multipath capability, meaning that the signal will bounce up, over, and around objects in order to establish the best possible connection. For enhanced security, DECT signals are digitally encoded to ensure privacy in the transmission of sensitive information. • Is the system full-duplex or half-duplex? Half-duplex systems allow Sonetics Corporation White Paper No. SO12-02.01_final | www.soneticscorp.com | 800-833-4558 19 communication in both directions, but only one direction at a time, Full-duplex or multiplex similar to a walkie-talkie. Once a party begins transmitting, all other capabilities are an transmissions are essentially “locked out” until the first transmission important safety is over. Full-duplex systems allow communication in both directions simultaneously, similar to a telephone. (The term “multiplexing” is consideration because sometimes used to describe full-duplex communication between more they allow the parties than two parties.) Full-duplex or multiplex capabilities are an important safety consideration because the parties can speak and to speak and hear hear others at the same time, allowing verbal warnings to be delivered others at the same time instantaneously. • Is the system radio-compatible? Wireless systems should have the capability of interfacing with mobile radios to allow communication with remote users. Given that there are hundreds of radio makes and models available, look for a system with maximum interface flexibility. • Can the duplex capabilities be configured to your specific needs? To maintain an orderly flow of communication and minimize the chance of “cross-talk,” or multiple conversations taking place simultaneously, the system should allow you to establish a hierarchy of who can talk to whom — especially which crew members are allowed to broadcast over the radio. • Is the system scalable? As your needs expand, your wireless system should be able to expand with you. Advanced wireless systems should be able to accommodate up to 60 users. • Is the system comfortable to wear and easy to use? Before buying, physically try on a headset. It should fit snugly, but comfortably, over the ears. If you are purchasing hard hat-compatible headsets, try one on while actually wearing a hard hat to ensure a comfortable fit. The controls should be readily accessible, preferably with a simple pushto-talk button or toggle-to- talk switch for accessing the radio and allowing complete hands-free communication with the team. And if the system is billed as wireless, it should be truly wireless and not require a belt pack. • What is the system’s Ingress Protection Rating? The Ingress Protection Rating, or IP Code, is an international standard that rates 20 Sonetics Corporation White Paper No. SO12-02.01_final | www.soneticscorp.com | 800-833-4558 the degree of protection against the intrusion of solids and liquids Make sure the system into an electrical unit. A wireless headset should have a minimum is designed for use in rating of IP65, which indicates that the unit is completely impervious to dust and is capable of withstanding a stream of water for three minutes without damage to the interior components.42 • your operating environment, ask What is the range of the system? The greater the range, the more effective the system will be for your application, since obstacles and about warranty, repair, vehicles may reduce range. Look for a minimum 1500-foot line-of-sight and replacement transmission capability, bearing in mind that system performance may • deteriorate at the outer limits of the range. policies, and try out What is the Noise Reduction Rating? Noise Reduction Rating (NRR) the manufacturer’s is the measurement, in decibels, of how well a hearing protector reduces noise as specified by the Environmental Protection Agency. The higher the NRR number, the greater the noise reduction. While technical support prior to making a decision wearing hearing protection, your exposure to noise is equal to the total noise level minus the NRR of the hearing protectors. For example, if you were exposed to 95dB of noise but were wearing a headset with an NRR of 24, your actual noise exposure would be 71dB. Look for an NRR of at least 24. • What is the operational temperature range? Extreme temperatures can affect battery life and headset operation. • Are all components necessary for operation included in the purchase price? The price you pay should deliver a complete system that is ready for operation. Accessories such as battery chargers and charging cables should be included, not “added on” as options. • What is the manufacturer’s track record and how knowledgeable are its representatives? Not all wireless headset systems are equally reliable and durable over the long term. Make sure the system is designed for use in your operating environment, ask about warranty, repair, and replacement policies, and try out the manufacturer’s technical support prior to making a decision. If you purchase your system from a dealer, he or she is a critical link in ensuring the final solution meets your needs. Look at the dealer’s longevity and reputation in the industry and do not hesitate to ask for references. Sonetics Corporation White Paper No. SO12-02.01_final | www.soneticscorp.com | 800-833-4558 21 For crews who must Reputable manufacturers choose their dealers carefully and educate work around cranes, them to act as “problem- solvers,” not just “order takers.” Problemsolving dealers ask lots of questions, and will attempt to thoroughly clear communication understand your situation before recommending a solution. Advanced wireless headset systems offer a wide variety of configuration options could save a life that allow customization to your specific application. Your dealer should be fully informed and aware of what options are available. • How long is the warranty? A two-year limited warranty is standard in the industry and some vendors provide extended plans of up to five years. In addition to length, also look at breadth of coverage. Safety and crane regulation: Some final thoughts Apart from their obvious benefits in terms of OSHA compliance, wireless headset systems are a safe and convenient method of ensuring clear communication among work crews when operating in construction, utility, and other dangerous, high-noise environments. In the final analysis, clear communication is an essential element in every team’s effectiveness and productivity. If your company employs cranes its operations, whether for construction or other purposes, Sonetics Corporation encourages you to explore the benefits of wireless communication headsets. For crews who must work around cranes, clear communication could well mean the difference between life and death. 22 Sonetics Corporation White Paper No. SO12-02.01_final | www.soneticscorp.com | 800-833-4558 NOTES 1 Federal Register, August 9, 2010, pp. 47906-48177. Effective November 8, 2010 and codified at 29 CFR §1926, Subpart CC. with a hoisting device; sideboom cranes; straddle cranes; and tower cranes. 2 C. O’Neill, et al., The hidden human and environmental costs of regulatory delay. (Washington, D.C.: The Center for Progressive Reform, 2009), pp. 13-16. See also D. Cole, “Crane safety gets a lift: The long and winding road to update OSHA’s crane safety regulations,” EHS Today, August 2009, pp. 240-241. 15 Department of Labor, Occupational Safety and Health Administration, “Cranes and derricks in construction; final rule.” Federal Register, August 9, 2010, pp. 48080-48082. 3 29 CFR §1926.32(g) and 29 CFR §1910(b)(2). These terms are also used in section 1 of the Davis-Bacon Act (40 U.S.C. §276a) and section 1 of the Miller Act (40 U.S.C. §270a), which OSHA notes “have considerable precedential value” in determining what constitutes construction work. See 29 CFR §1926.13(a). 4 Codified at 29 CFR 1910. 5 J. Stanley, “Construction vs. Maintenance,” OSHA interpretive memorandum, August 11, 1994. www.osha.gov/pls/oshaweb/ owadisp.show_document?p_table=INTERPRETATIONS&p_id=21569 6 See New England Telephone & Telegraph Co., 4 OSHC 1838, 1939 (1976); and New England Telephone & Telegraph Co. v. Secretary of Labor, 589 F.2d 81 (1st Cir. 1978). 7 For example, in Pacific Gas & Electric Co., 2 OSHC 1962 (1975), the Occupational Safety and Health Review Commission held that the replacement of a wooden utility pole is covered by the construction industry standards. The utility had argued that the replacement of the pole was “maintenance work,” rather than “construction work.” The Commission, however, concluded that pole replacement is “improvement” and, therefore, construction work. Similarly, construction work is typically performed outdoors, rather than at a manufacturing plant. This factor is another hallmark of construction work. See Cleveland Electric Co. vs. OSHRC, 910 F2d 1333 (6th Cir. 1990). 8 J. Keller, “Crane safety: What you need to know when having a crane on site and what it takes to keep your site safe,” Columbus, OH: Presentation to the American Society of Safety Engineers, April 17, 2009. 9 A. Shapira and B. Lyachin, “Identification and analysis of factors affecting safety on construction sites with tower cranes,” Journal of Construction Engineering and Management, January 2009, pp. 2432. 10 A. Shapira, G. Lucko, and C. Schexnayder, “Cranes for building construction projects,” Journal of Construction Engineering and Management, September 2007, pp. 690-700. 11 M. Brain, “How tower cranes work,” www.science.howstuffworks.com/transport/engines-equipment/towercrane2.htm. Accessed February 15, 2012. 12 Shapira, 2007, p. 694. 13 27 CFR § 1926.1400. 14 The list includes, without limitation: articulating cranes; cranes on monorails; crawler cranes; dedicated pile drivers; derricks; floating cranes and cranes on barges; industrial cranes; locomotive cranes; mobile cranes; multi-purpose machines configured to hoist, lower, and horizontally move a suspended load; overhead and gantry cranes; pedestal cranes; portal cranes; service/mechanic trucks 16 www.komonews.com/news/local/Crane-collapses-into-water-atSeattle-shipyard-139468853.html 17 http://seattletimes.nwsource.com/html/localnews/ 2012197549_crane25m.html 18 http://www.youtube.com/watch?v=mY7Lh0Rl81Y. A quick search of YouTube reveals hundreds of such accidents caught on video. 19 http://www.seattlepi.com/local/komo/article/State-investigatingcrane-incident-at-Husky-2418373.php 20 http://www.komonews.com/news/4673926.html 21 A. Shapira and M. Simcha, “Measurement and risk scales of crane-related safety factors on construction sites,” Journal of Construction Engineering and Management, October 2009, pp. 979989. 22 For example, a study by Suruda et al. attempted to examine the causes of crane-related deaths for the 1984–1994 period through an analysis of OSHA’s Integrated Management Information System (IMIS) data. For the years in question, they found 479 accidents involving 502 fatalities. However, the authors noted that data for California, Michigan, and Washington State were not available for 1984–1989; the proportion of fatal accidents investigated by OSHA was unknown; and some of the investigation reports were not sufficiently detailed to allow the authors to determine the cause of the accident or the type of crane involved. See A. Suruda, M. Egger, and D. Liu, Crane–related deaths in the U.S. construction industry, 1984-94. (Silver Spring, MD: The Center to Protect Workers’ Rights, 1997); and A. Suruda, M. Egger, and D. Liu, “Fatal injuries in the United States Construction industry involving cranes 1984–94,” Journal of Occupational and Environmental Medicine, December 1999, pp. 1052-1058. 23 See J. Ruser, “Examining evidence on whether BLS undercounts workplace injuries and illnesses,” Monthly Labor Review, August 2008, pp. 20-32; Workplace safety and health: Enhancing OSHA’s records audit process could improve accuracy of worker illness and data. GAO Report 10-10. (Washington, D.C.: Government Accountability Office, 2009); and N. Nestoriak and B. Pierce, “Comparing workers’ compensation claims with establishments’ responses to the SOII,” Monthly Labor Review, May 2009, pp. 57-64. 24 Craneaccidents.com draws from a global base of visitors; thus, some of the reported accidents may have occurred outside the United States. It may also be that craneaccidents.com receives reports of accidents that are not reported to government regulators. Whatever the reason, the fact that craneaccidents.com draws on accident reports from a self-selected sample of respondents indicates that its numbers, too, are likely to be significantly underreported – at least on a global scale. 25 J. Beavers, J. Moore, R. Rinehart, and W. Schriver, “Cranerelated fatalities in the construction industry,” Journal of Sonetics Corporation White Paper No. SO12-02.01_final | www.soneticscorp.com | 800-833-4558 23 NOTES Construction Engineering and Management, September 2006, pp. 901-910. 26 See Occupational Safety and Health Administration, Small entity compliance guide for the final rule for cranes and derricks in construction. (Washington, D.C.: Occupational Safety and Health Administration, 2011), pp. 7-8. 34 Ibid., p. 47948. 35 See American National Standards Institute B30.5-1968, “Crawler, Locomotive and Truck Cranes” and American Society of Mechanical Engineers B30.5-2007, “Mobile and Locomotive Cranes.” 36 Federal Register (2010), p. 47997. 27 K. Hunt, Accidents highlight crane safety issues; update of decades-old federal rule sought,” Business Insurance, June 16, 2008. 28 Ibid. 29 See G. Shepard, R. Kahler, and J. Cross, “Crane fatalities – a taxonomic analysis,” Safety Science, February 2000, pp. 83-93; and A. Suruda, M. Egger, and D. Liu, “Fatal injuries in the United States Construction industry involving cranes 1984–94,” Journal of Occupational and Environmental Medicine, December 1999, pp. 1052-1058. 30 See F. Campbell, Occupational Stress in the Construction Industry, (Berkshire: Chartered Institute of Building, Berkshire, 2006; and R. Haslam, “Contributing factors in construction accidents,” Applied Ergonomics, July 2005, pp. 401-415. 31 G. Dupont, “The dirty dozen errors in aviation maintenance,” Proceedings of the Eleventh Federal Aviation Administration Meeting on Human Factors Issues in Aircraft Maintenance and Inspection: Human error in aviation maintenance (Washington, DC: Federal Aviation Administration/Office of Aviation Medicine, 2007), pp. 4549. 32 Federal Register (2010), p. 47961. 33 Ibid., p. 47997. 24 37 27 CFR §1926.1419 et seq. Paragraph (d) of this section allows “new” signals other than hand, voice, or audible signals to be used if certain criteria are met. To ensure that any new signals developed by a particular employer are as effective as hand, voice, or audible signals, §§ 1926.1419(d)(1) and (d)(2) require the employer to empirically demonstrate that the new signals are as effective as existing signals for communicating. 38 29 CFR §1926.1420 39 R. Stager, “Wireless communication selection and use to improve team safety,” Professional Safety: Journal of the American Society of Safety Engineers, March 2012, pp. 60-61. 40 National Institute for Occupational Safety and Health, Workrelated hearing loss, NIOSH Publication Number 2001-103, 2001. www.cdc.gov/niosh/docs/2001-103. 41 29 CFR §1910.95 42 Water projected by a 6.3mm nozzle, 12.5 liters per minute, at a pressure of 30 kN/m2 from a distance of 3m. 43 HDH Group, How to avoid OSHA fines. (Pittsburgh, PA: HDH Group, n.d.), p. 5. Sonetics Corporation White Paper No. SO12-02.01_final | www.soneticscorp.com | 800-833-4558 REFERENCES American National Standards Institute B30.5-1968, Crawler, Locomotive and Truck Cranes. American Society of Mechanical Engineers B30.5-2007, Mobile and Locomotive Cranes. Beavers, J., Moore, J., Rinehart, R., and Schriver, W. “Crane-related fatalities in the construction industry,” Journal of Construction Engineering and Management, September 2006: 901-910. Bello, D., et al., “OSHA issues guidance on cranes and derricks,” Safety & Health, May 2011: 16. Brain, M. “How tower cranes work,” www.science.howstuffworks.com/transport/engines-equipment/tower-crane2.htm. Accessed February 15, 2012. Campbell, F. Occupational Stress in the Construction Industry. Berkshire: Chartered Institute of Building, Berkshire, 2006 Cleveland Electric Co. vs. OSHRC, 910 F2d 1333 (6th Cir. 1990). Cole, D. “Crane safety gets a lift: The long and winding road to update OSHA’s crane safety regulations,” EHS Today, August 2009: 240-241. “Cranes: Minimize the risk,” Safety & Health, January 2011: 51-52. Dalrymple, W. “Self help: in the world of self-erectors, operator training and certification has not been taken sufficiently seriously ... until now.” Cranes Today, September 2003: 36-40. Damato, R. “Pay attention to new rules for Cranes and Derricks,” Roofing Contractor, September 2010: 6 Department of Labor, Occupational Safety and Health Administration, “Cranes and derricks in construction; final rule.” Federal Register, August 9, 2010: 48080-48082. Dupont, G. “The dirty dozen errors in aviation maintenance,” Proceedings of the Eleventh Federal Aviation Administration Meeting on Human Factors Issues in Aircraft Maintenance and Inspection: Human error in aviation maintenance. Washington, DC: Federal Aviation Administration/Office of Aviation Medicine, 2007. “Economic Analysis of Crane Rule Complete,” Professional Safety, July 2008: 17-23. Haslam, R. “Contributing factors in construction accidents,” Applied Ergonomics, July 2005: 401-415. HDH Group, How to avoid OSHA fines. Pittsburgh, PA: HDH Group, n.d. Hunt, K. Accidents highlight crane safety issues; update of decades-old federal rule sought,” Business Insurance, June 16, 2008. Keller, J. “Crane safety: What you need to know when having a crane on site and what it takes to keep your site safe,” Columbus, OH: Presentation to the American Society of Safety Engineers, April 17, 2009. Kime, L. “Key Elements of OSHA’s Cranes & Derricks Standard,” Occupational Health & Safety, August 2011: 34-38. National Institute for Occupational Safety and Health, Work-related hearing loss, NIOSH Publication Number 2001-103, 2001. www.cdc.gov/ niosh/docs/2001-103. Nestoriak, N. and Pierce, B. “Comparing workers’ compensation claims with establishments’ responses to the SOII,” Monthly Labor Review, May 2009: 57-64. New England Telephone & Telegraph Co. v. Secretary of Labor, 589 F.2d 81 (1st Cir. 1978). New England Telephone & Telegraph Co., 4 OSHC 1838, 1939 (1976). O’Neill, C., et al., The hidden human and environmental costs of regulatory delay. Washington, D.C.: The Center for Progressive Reform, 2009. Occupational Safety and Health Administration, Small entity compliance guide for the final rule for cranes and derricks in construction. Washington, D.C.: Occupational Safety and Health Administration, 2011. Occupational Safety and Health Administration. Cranes and Derricks in Construction; Final Rule. Federal Register, August 9, 2010: 4790648177. OSHA clarifies info in cranes and derricks, hazcom rules. Safety & Health, January 2012: 12-19. Pacific Gas & Electric Co., 2 OSHC 1962 (1975). Ruser, J. “Examining evidence on whether BLS undercounts workplace injuries and illnesses,” Monthly Labor Review, August 2008: 20-32. Sonetics Corporation White Paper No. SO12-02.01_final | www.soneticscorp.com | 800-833-4558 25 REFERENCES Shapira, A. and Lyachin, B. “Identification and analysis of factors affecting safety on construction sites with tower cranes,” Journal of Construction Engineering and Management, January 2009: 24-32. Shapira, A. and Simcha, M. “Measurement and risk scales of crane-related safety factors on construction sites,” Journal of Construction Engineering and Management, October 2009: 979-989. Shapira, A., Lucko, G. and Schexnayder, C. “Cranes for building construction projects,” Journal of Construction Engineering and Management, September 2007: 690-700. Shepard, G., Kahler, R., and Cross, J. “Crane fatalities – a taxonomic analysis,” Safety Science, February 2000: 83-93. Snowdy, G. “Cranes & derricks in construction,” Professional Safety, February 2011: 64-65. Stager, R. “Wireless communication selection and use to improve team safety” Professional Safety: Journal of the American Society of Safety Engineers, March 2012, 60-61. Stanley, J. “Construction vs. Maintenance,” OSHA interpretive memorandum, August 11, 1994. www.osha.gov/pls/oshaweb/ owadisp.show_document?p_table=INTERPRETATIONS&p_id=21569. Suruda, A., Egger, M., and Liu, D. “Fatal injuries in the United States Construction industry involving cranes 1984–94,” Journal of Occupational and Environmental Medicine, December 1999: 1052-1058. Suruda, A., Egger, M., and Liu, D. Crane–related deaths in the U.S. construction industry, 1984-94. Silver Spring, MD: The Center to Protect Workers’ Rights, 1997. Van Hampton, T. “Enforcing the New Rule,” ENR: Engineering News-Record, May 16, 2011: 14-15. Workplace safety and health: Enhancing OSHA’s records audit process could improve accuracy of worker illness and data. GAO Report 10-10. Washington, D.C.: Government Accountability Office, 2009. 26 Sonetics Corporation White Paper No. SO12-02.01_final | www.soneticscorp.com | 800-833-4558 APPENDIX A Wireless System Requirements When looking for a wireless headset system, it is helpul to understand the key features and functionalities of each system. The following table provides a top-level look at the major recommended requirements for wireless systems used in crane operations, and how Sonetics’ solutions address these recommendations. Feature Sonetics Truly wireless? Completely self-contained wireless headsets; no belt pack or radio wire is necessary Range 1600 feet line-of-sight DECT or Bluetooth? DECT 6.0, interference-free communication with 30 times the coverage area of Bluetooth Full duplex available? Yes; full-duplex and hands-free Configurable duplex? Fully configurable with a variety of push- and toggle-to-talk options Noise reduc tion rating 24+ Radio-c om patible? Yes, with over 400 m odels of radios Num ber of users 1-60 Sec ure? Yes, all signals are digital and fully encrypted Comfortable? Designed for comfort with ComLeather-over-memory-foam ear seals Ingress protection rating I P6 5 Customer support Dealers receive extensive training; expert technical phone support is available 10 hours per day, five days per week Battery life 24 hours of operation on a two-hour c harge Operating tem perature -40º to +158º F Microphone Noise-cancelling electret on flex boom for crystal clear communications Battery charger Heavy-duty charger included Warranty Two-year standard; expandable to five years with ComCare™ service Sonetics Corporation White Paper No. SO12-02.01_final | www.soneticscorp.com | 800-833-4558 27 7340 SW Durham Rd. • Portland, OR 97224 USA 800.833.4558 • www.soneticscorp.com • [email protected] 28 Copyright ©2012 by Sonetics Corporation. Sonetics Corporation White Paper No. SO12-02.01_final | www.soneticscorp.com | 800-833-4558
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