customer FAQs MICROSOFT LICENSING AND G-SPLA FOR GCLOUD 9 Q What is happening to the current Microsoft government discount for GSPLA? Microsoft are withdrawing the discount for government’s use of Services Provider Licensing Agreement (SPLA) – known as G-SPLA, meaning Microsoft license costs are increasing to match the corporate SPLA license costs. Q What does this mean for UKCloud customers? Over the past five years, as UKCloud exclusively serve public sector, we have been delighted to pass through discounted Microsoft license costs via the GSPLA scheme. Microsoft’s withdrawal of this discount for government organisations, along with their recent announcements of increased prices to realign with the Euro, means that G-Cloud customers will incur higher costs for renting Microsoft licenses via SPLA. All Microsoft licensing within G-Cloud 9 services from UKCloud (and likely other G-Cloud providers) now reflect the non-discounted and re-aligned Microsoft prices. Q Why is Microsoft making this change? UKCloud has recently received confirmation of Microsoft’s intention to continue with the final withdrawal of G-SPLA discounts on 30 June 2017. Microsoft state that this is consistent with the terms of the current version of the G-SPLA agreement. In addition, in October 2016, Microsoft announced an average increase of SPLA prices of 13% to realign costs with the Euro, effective from 1 January 2017. Q When will the new Microsoft prices come into effect? Although the increased costs announced in October 2016 have already taken effect, UKCloud has chosen to defer price increases to customers until the GSPLA discounts expire on 30 June 2017. Therefore, UKCloud will apply the increased Microsoft SPLA prices from 1 July 2017 via revised service definitions submitted for G-Cloud 9. UKCloud will not retrospectively charge customers the increased price. Microsoft Licensing and G-SPLA FAQ © UKCloud Ltd, 2017 Q What Microsoft products are affected by these changes? All Microsoft products currently offered under SPLA are affected by their price increase: As per the Microsoft licensing currently available from UKCloud, this mainly affects: • • • • Q Windows Server Operating System (OS) SQL Server (Standard and Enterprise) Applications such as Office and Visual Studio Remote Desktop Server (RDS) Does the price increase affect existing contracts? We are currently exploring the impact of the price increases on our existing customer contracts and will issue a separate communication in due course. Q What can I do to avoid the increased cost of Microsoft licenses? As the cost of underlying UKCloud services is not being increased, you could consider migrating from Microsoft Windows Server OS to Linux OS Virtual Machines, and move from Microsoft SQL Server to open-source relational databases like Postgres. You could also look at downsizing the Microsoft Windows Virtual Machines giving you access to cheaper licensing. You also have the option to bring your own existing licenses for SQL Server and other selected Microsoft applications covered under Microsoft License Mobility. However, due to the terms and conditions of Microsoft licensing, this option is not available for Microsoft Windows Server OS. For more information on what applications are eligible for the Microsoft License mobility scheme please refer to the How to License Microsoft applications/software on the UKCloud platform. Q Does this mean UKCloud is increasing its core prices to customers like the global hyperscalers have? No, prices for UKCloud services are not being increased. This price rise only affects Microsoft licenses via SPLA. You can avoid paying these higher Microsoft costs by using non-Microsoft OS/software on UKCloud Virtual Machines as outlined in the answer above. Open UKC-GEN-514 • 03/2017 Page 1 of 1
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