CALCRA News California Continuing Care RESIDENTS Association Volume X, Issue 1I Summer 2015 Bob Thompson Chooses “Freedom” by Walt Rozett, Past President and Vice President Resident of University Retirement Community at Davis Editor's Note: 2015 marks CALCRA's 20th anniversary! This is the second of a series of articles by Walt Rozett to celebrate and commemorate the occasion. Last December Bob Thompson retired from his position as attorney for the Continuing Care Contracts Branch (CCCB) of the Department of Social Services (DSS). Those of you who have had contact with him over the years understand that he is knowledgeable and a great communicator. With his experience dealing with continuing care retirement communities and at a young sixty years of age there were many opportunities for him to continue his career after his retirement. He had a number of offers and ultimately decided to join Freedom Properties, the for-profit provider of Freedom Village in Lake Forest and The Village at Hemet. Bob’s education includes two law degrees and an MBA. He was with several law firms prior to joining DSS where he worked for two years handling a large backlog of cases involving abused children and seniors. When he completed that task and was preparing to leave, DSS offered him the CCCB position since it related well with his legal and business background. He accepted, and that assignment lasted twenty years. At Freedom Properties, Bob is now chief operating officer working with Tom Stringer, a partner and chief executive officer of the organization. They are well suited to each other because of their years in the business and, more importantly, for their true integrity. Freedom Properties operates in a manner that resonates with CALCRA’s mission to enhance the financial security and quality of life of CCRC residents. They have no debt and the residents have a first lien on the property. Management communicates with and listens to residents. I first got to know Bob and Tom about a dozen years ago when I became president of CALCRA and served with them on the C o n t i n u i ng Ca r e A d vi s o r y Committee, a working group convened to provide input to DSS from both residents and providers. When conflicts arose between the two groups, Bob and Tom sought to do what was right, not merely what served the special interests of either the providers or residents. It has been a privilege and pleasure to know and work with both of them. Nominations to CALCRA Board of Directors Nominations will be accepted until August 10, 2015 for “at large” members of the Board of Directors. A description of qualifications and duties of board members can be found on the CALCRA website (www.calcra.org). Nominations must be in writing (email is fine) and include a statement certifying the nominee meets the qualifications for the position. CALCRA members may self-nominate, or be nominated by a sponsor. Please send nominations to Margaret Griffin at 1515 Shasta Dr., #1401, Davis, CA 95616; or [email protected]. Visit CALCRA’s website: www.calcra.org CALCRA is the only organization working solely for the interests of residents of California CCRCs Page 2 Report on Board Meeting The semi-annual meeting of the CALCRA board was convened April 29, 2015 at Freedom Village by President Margaret Griffin. Present: Edward DeLaney (St. Paul's Towers), Charles Greene (Valle Verde), Bob Googins, Casa de las Campanas, Margaret Griffin (University Retirement Community), Stefan Moses (The Village at Hemet), Jacques Peeters, Vi at La Jolla, Walt Rozett (University Retirement Community), Linda Saunders (Casa Dorinda), and Len Schneiderman (University Village). Absent: Karen Robison (Eskaton Village), and Carl Otto (Channing House) Minutes of the October 22, 2014 board meeting were approved, and the interim email vote February 20, 2015 to accept the Treasurer's 2014 Financial Statements, 2015 Projections, and 2015 Assumptions was acknowledged. Treasurer's Report. Linda Saunders presented the following: 1st Quarter Statement of Income and Expenses, Statement of CALCRA Cash Flow, Balance 1515 Shasta Dr., #1401 Sheet, and Summary; Forecast of Income and Davis, CA 95616 Expenses for 2015; Phone: (530) 747-6471 F o re ca s t for 20 1 5, E-Mail: Projections Notes; Inflation [email protected] Predictions, and Quarterly Income through 4th Executive Board Quarter 2014. All were approved. Margaret Griffin Carl Otto submitted a President written report for the Ed Delaney Governance Committee Vice President in absentia. The Charles Greene committee has not met, Secretary but will continue to work on organizing Board Linda Saunders d o c u m e n ts and an Treasurer evaluation process. The Directors - At - Large report was accepted. Margaret Griffin Bob Googins reported for the Stefan Moses Legislation Committee. Carl Otto The committee made Jacques Peeters three recommendations: Karen Robison 1) review, with a look to increasing, the payment to Walter Rozett our lobbyist; 2) add to our Len Schneiderman list of legislative issues approved at the October Byline articles express the 2014 board meeting an opinions of the authors and item regarding the status do not necessarily reflect of residents in the event of those of CALCRA or its bankruptcy; 3) adopt a Board of Directors. support position for AB 74, AB 348, AB 601, and SB 648. The report was accepted. Bob Googins reported for the Membership Committee. As the new Chair, Bob is interested in finding out what strategies have been effective at local communities. The greatest challenge remains finding a way to introduce CALCRA to those communities where we have no members. Bob is interested in developing a membership kit for use at local CCRCs. His report was accepted. Bob Thompson (former staff attorney for the Continuing Care Contracts Branch of the California Department of Social Services) was presented with a plaque recognizing his unique service to the continuing care industry in California. Bob retired from DSS in December, and is now Chief Operating Officer for Freedom Management Company (LLC) which operates Freedom Village at Lake Forest and The Village at Hemet. Bob then responded to questions regarding current issues including: ● Need to review the CCRC statutes and bring them up to date ● Bob again acknowledged residents' concerns re: restraining fee increases. While there doesn't seem to be an easy solution, one proposal is to cap fees at the rate of a common index (i.e., CPI or PCE) plus 1%. Bob underscored that it is important that a person signing a continuing care contract be able to anticipate future costs for the life of the contract. ● Implementation of AB 1751 is proceeding with some questions regarding the options for for-profit operations. ● There are instances of facilities denying local CALCRA members use of mail slots to distribute CALCRA material. This would appear to be in violation of the statutes. ● Regarding the idea of transferring oversight of CCRCs from DSS to the Dept of Insurance, Bob pointed out that such a transfer would result in an emphasis on financial aspects. It was noted that under such a scenario, quality of life and service issues would remain under the purview of DSS. ● Once he is settled in his new job, Bob hopes to continue to be active in the CCRC industry on a statewide level. Resident Bulletin Board on CALCRA Website. It was generally agreed that providing a venue for residents to post questions and share information would be pursued. Next Meeting: October 28 at University Retirement Community at Davis. Speakers Available Members of the board are available to speak at your community. Contact Margaret Griffin at [email protected] or (530) 747-6471 for more information. Page 3 Entitlements by Flossie Lewis, resident, Piedmont Gardens In our Gardens, a modest retirement community, no longer are we Professor, Doctor, Judge, or C.E.O. Even Mr. or Mrs. or Ms. Titles have disappeared. Surnames, too. We are simply Joe or Mary or Syd. A Miss may be attached to some of our ladies who exhibit idiosyncratic behavior, but the ladies don’t seem to mind. They take it as a mark of affection. Our residents appear not to be uneasy with just being who they are. Forget what they were. Our biographies, should any busybody be interested in the pedigree and accomplishments of a particular resident are available, enclosed in a handsome binder in our library that overlooks the local cemetery. We are not in that cemetery, yet; we are too well taken care of. But there is sometimes a murmur that we have been too coddled, infantilized by management, that we are back in first grade, if not kindergarten, and yet should someone among management or, God forbid, one of our own residents attempt to play teacher, we turn a deaf ear, or we shoot him down. More likely her. The lasses outnumber the lads two to one. Most of us are comfortable with this simulacrum of equality. We address our executive directors by their first names, unashamed even, to show them affection, should they need it, for we have several ways to demonstrate our smarts, without portfolio. It doesn’t diminish us to hug our directors. They have their credentials. We have ours. We know who we are. Well, maybe. What does distinguish us are those times when we don’t know who we are, because we have been forced by circumstance to forget who we were. I am not speaking of dementia. Nor am I speaking of those times when telephone solicitors greet us with the hysteria of a long lost relative, and call us by our first names. And we want to strangle them instead of pitying them, reminding them haughtily that we are a Mr. or a Mrs. or a Ms. The test of who we really are, occurs when someone who does not know our name, certainly not our titles, treats us with disdain or even contempt because for a moment we are down and out and look it. I was in a nursing home. It was close to where I lived. My stay, I believed, would be short, so I did not bring enough clothes. I hung out in a hospital gown secured by a safety pin. I looked a mess and felt worse. Thus attired, I waited on a line of equally bedraggled clientele—or so I thought—to be called into the gym for a physical therapy session. It was first come-first served. “Who’s next?” the therapist asked, as he stepped out of the gym. A poorlytrained nursing assistant pointed me out with a gesture of consummate contempt. “That One,” she said as she looked down at her shoes. I hit the ceiling. “That one?” I exploded! “That one is Mrs. Lewis, Dr. Lewis!” I threw out a few more credits to my name as I almost fell leaning over my walker. I blew my stack. She was not impressed. She thought I was shit. So did I. But she didn’t know better. I did. If I were really entitled to my titles, I might have reminded her that I needed her help as well as her sympathy. I might have suggested that she would not like me to refer to her as “that one.” But I had become someone who had to call up her titles to hide her shame, because she hadn’t bothered to pull some kind of robe over her hospital gown. And those titles didn’t work. She had judged me for my shabbiness, my dishevelment. And I judged her immediately for her ignorance and her poverty of spirit. Only I had a vocabulary to give voice to my contempt. I too had been raised in poverty, where survival came first, but life had given me a chance to remake myself. It hadn’t done as much for her. It is good that titles have disappeared from our Gardens. For many of us are fairly close to needing help from people who have not enjoyed the privileges to which we have grown accustomed. Our families may be far away or have other lives to lead. We have to reckon with who we are, not who we were, as we come to rely on the kindness of strangers, who don’t give a hoot who we were but may respect who we are. Are Your Dues Overdue? The CALCRA membership year runs from January – December. To find out if you are paid up, look at your mailing address on this newsletter. Following your name is a four-digit number. This is the year for which you have paid (e.g., 2015). If it doesn't say 2015, and you haven't submitted your membership renewal in the last couple of weeks, YOUR DUES FOR 2015 ARE NOW DUE. Payments ($25 for an individual, $35 for a couple) may be sent to Al Hale, 1515 Shasta Dr., #4104, Davis, CA 95616. Contributions in addition to dues are always welcome! CALCRA needs you and you need CALCRA. Page 4 Legislative Update This year CALCRA is sponsoring SB 475 (Monning). This bill is intended to address problems that have arisen with the repayment of funds due on resale of a resident's unit. Many CCRCs offer contracts that provide for the repayment of a certain percentage of the entrance fee when the resident dies or moves out, conditioned upon the resale of that unit. Unfortunately this repayment has not always gone through without a hitch. For example, one provider had not paid $530,600 to the estate of a resident who died more than three years earlier because the refund is conditioned upon resale of the unit and it had not been sold. In another example, a deceased CCRC resident’s estate has continued to pay a monthly maintenance fee of $4,161 for a unit that has been unoccupied for almost a year. Residents may be attracted to these types of contracts because they want to leave an asset in their estate for their heirs. Instead, residents would be appalled if they knew that these funds would remain tied up for years and the value of their assets drained by ongoing maintenance charges. Imagine being the executor of an estate and unable to close probate because this repayment was still pending. On April 29, SB 475 passed its first hearing before the Senate Human Services Committee; it passed off the floor of the Senate on May 14. It now heads to the Assembly where the next step will be a hearing to be scheduled before the Long-Term Care & Aging Services Committee. The current version of the bill can be viewed at www.leginfo.ca.gov. Click on “Bill Information” and enter “SB 475” in the search box. Click on the bill number again, and you will see links to several pieces of information including the text of the bill and any amendments. It is not too late to register your support for this important legislation. Correspondence should be addressed to the author: Senator Bill Monning, State Capitol Room 313 Sacramento, CA 95814; fax (916) 651-4917. Emails should be sent to Monning's staff person who is coordinating efforts on this bill for his office: [email protected]. Correction The Spring issue of CALCRA News contained a Letter to the Editor attributed to Dr. Bernard Richter. The correct name of the author is Dr. Burton Richter. We apologize to Dr. Richter for the error, and thank him for sharing his thoughts on the topic of residents as voting members of provider boards. WWW.CALCRA.ORG We’re on the Web!!! Davis, CA 95616 1515 Shasta Dr., #1401 California Continuing Care Residents Association, Inc. CALCRA
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