Io! 1 Medicare Payment Policy • “Our first goal is for 30% of all Medicare provider payments to be in alternative payment models that are tied to how well providers care for their patients, instead of how much care they provide…” • “Our second goal is for virtually all Medicare feefor-service payments to be tied to quality and value; at least 85% in 2016 and 90% in 2018.” – Sylvia Mathews Burwell, HHS Secretary 2 Value-Based Payment Modifier (a budget neutral program) NOTE: * Eligible for an additional +1.0x if reporting clinical data for quality measures and average beneficiary risk score in th of all beneficiary risk scores 3 3 Step Process 1. Patients are assigned to providers based on the “plurality” of primary care: 1. 2. 3. 4. 5. New patient visits (99201 – 99205) Established patient visits (99211 – 99215) Home care (99341 – 99350) – not common Annual wellness (G0438 & G0439) – 1 x per year at most Welcome to Medicare (G0402) – 1 x per patient 2. Quantify the quality & cost of care 3. Adjust compensation based on the relationship between quality and cost 4 Quality Measures • • • • • • • • • • • Hospital Inpatient Quality Reporting (IQR) Hospital Outpatient Quality Reporting (OQR) Medicare Shared Savings Program Bundled Payment Model (episodes of care – bypass & hip replacement) Hierarchal Condition Categories (risk via ICD-10 codes) Physician Compare: www.medicare.gov/physiciancompare Quality Resource Use Reports (QRUR) Physician Quality Reporting System (PQRS) Electronic Health Record Meaningful Use Value-Based Payment Modifier (ending in 2018) Merit Based Incentive Payment System (MIPS) 2019 – Existing and new quality measures rolled up into a single calculation – 9% bonus or penalty based on the value & cost of care • 20% variance between top and bottom performers 5 Personal Shopper: Cost, Value, Quality • The primary care provider will be accountable for the total cost of patient care: – – – – – – Medications Diagnostic tests Procedures Devices Facility expenses Consultants • Added weight for: CHF, CAD, COPD, & diabetes (bigger bonus/penalty) • Improve quality, reduce cost… • Evidence Based Care! 6 Hospital Readmissions • 20% of discharged Medicare patients are readmitted within 30 days Rehospitalizations among patients in the Medicare fee-for-service program. New England Journal of Medicine 2009 • The top complaint patients have associated with hospitalization is continuity and transitions. Quality of Health Care in the United States: A Chartbook. The Commonwealth Fund 7 Transitional Care Management • 99495 – “Transitional Care Management Services with the following required elements: Communication (direct contact, telephone, electronic) with the patient and/or caregiver within 2 business days of discharge Medical decision making of at least moderate complexity during the service period Face-toface visit, within 14 calendar days of discharge” ($165) • 99496 – “Transitional Care Management Services with the following required elements: Communication (direct contact, telephone, electronic) with the patient and/or caregiver within 2 business days of discharge Medical decision making of high complexity during the service period Face-to-face visit, within 7 calendar days of discharge” ($233) 8 Standard PCP Patient Panel: hours/week GuidelineRecommenda=ons Acute Chronic Preven==ve AverageFamilyPhysician 0 20 40 60 80 100 120 h@p://www.cdc.gov/pcd/issues/2009/apr/08_0023.htm 9 Chronic Care Management • Code 99490 ($41/month) is used to report this service. The code’s definition is presented below. It describes the service and illustrates which patients qualify: – “Chronic care management services, at least 20 minutes of clinical staff time directed by a physician or other qualified health care professional, per calendar month, with the following required elements: • multiple (two or more) chronic conditions expected to last at least 12 months, or until the death of the patient, • chronic conditions place the patient at significant risk of death, acute exacerbation/decompensation, or functional decline, • comprehensive care plan established, implemented, revised, or monitored.” 10 The Other Side of the Bonus Calculation • Cost & Quality will dictate the percentage amount used to calculate a bonus. • The bonus percentage will be applied to the physician’s annual fee-for-service revenue. – 9% of a large FFS pool vs. – 9% of a small FFS pool • In addition to focusing on cost and quality, a physician needs to bolster his/her FFS pool 11 Service Level Selection • Medicare and other payers dedicate massive resources to audit and prosecute over coding. – Penalties & refunds can be huge – Pre-payment reviews cripple cash flow – Providers can be sanctioned from govt. programs • Many providers have been intimidated into routinely reporting lower service levels – Less FFS revenue now & a smaller FFS bonus pool 12 2016 National Fee-For-Service M/C Rates Est. Office Visits F/U Hospital Visits $146 4 4 $105 $109 3 3 $73 $73 2 2 $44 1 0 1 $20 $40 0 99211 99212 99213 99214 99215 99231 99232 99233 2 of 3 components must be met or exceeded for these visit categories. History Exam Complexity 13 New Patients and Admits require all 3. Follow-up Visits require just 2 of 3 History HPI ROS Levelof Service Exam MFSHx. Problems Complexity Data Risk All 3 History variables are required for each type of service. Only 2 of 3 complexity variables required for any type of service. 14 Chief Complaint: DGs • “The CC is a concise statement describing the symptom, problem, condition, diagnosis, physician recommended return, or other factor that is the reason for the encounter.” • “The medical record should clearly reflect the chief complaint.” • “A chief complaint is indicated at all levels.” – All four levels of history • “The CC, ROS and PFSH may be listed as separate elements of history, or they may be included in the description of the history of the present illness.” E&M Documentation Guidelines 15 History of Present Illness • Each element can only be credited once • HPI must be obtained fresh at each visit, it cannot be carried over from one visit to the next • HPI must be obtained and documented by the billing provider (not RN, MA, or questionnaire) 16 Positive & Negative HPI Elements CMS Official • Question: – The doctor might say "the patient's chief compliant is shortness of breath which is not exacerbated with any specific activity and has no reported associated symptoms." – The question is... should the doctor receive credit for documenting the HPI element of modifying factors (since he said it is not exacerbated by any activity) and associated signs/symptoms (since he said there are none?) • CMS Official Answer: – The physician absolutely should receive credit if he documents this. what Jim just provided is valuable information and should be documented. – It is not "negative". It is a fact that there are no modifying factors that influence the SOB and there are no other accompanying symptoms. 17 History of Present Illness location: the area of the patient’s body affected Atrial Fibrillation quality: distinctive characteristics of the problem Sharp chest pain severity: intensity of the symptoms or problem Pain is a 7 on a 1 to 10 scale duration: how long the problem has been present Diagnosed with diabetes 2 years ago timing: a description of when the symptoms exist Symptoms are worse in the evening context: Wild Card modifying factors: anything that modifies the condition Symptoms are aggravated with exertion and reviewing E&M rules associated signs and symptoms: conditions related to the problem Patient also has shortness of breath 18 Context • NHIC: Context is the situation associated with the pain/symptom (dairy products, big meals, stair climbing, and injured ankle playing basketball). • Palmetto GBA Context – circumstances, cause, factors surrounding the complaint. What was the patient doing when the signs/ symptoms occurred Pulling weeds Jogging- While standing 19 History 1 2 3 4 20 “NonContributory” Noridian: Ques=on:Iffamilyhistoryis noncontributorytotheacute problemandisnotaskedbythe physician,maywecount"familyhx =noncontributory"asfamilyhx towardsROS? Answer:No,ifnotinquiredabout andifithasnothingtodowiththe chiefcomplaint,familyhistory wouldnotbecounted. Na*onalGovernmentServices • Palmetto GBA: – Question: Is it acceptable to use 'noncontributory, unremarkable or negative' when reporting past, family or social history? – Answer: No, because the statement 'noncontributory, unremarkable or negative' does not indicate what was addressed. 21 Sloppy & Paste History Elements • “A ROS and/or a PFSH obtained during an earlier encounter does not need to be re-recorded if there is evidence that the physician reviewed and updated the previous information. …. The review and update may be documented by: – describing any new ROS and/or PFSH information or noting there has been no change in the information; and – noting the date and location of the earlier ROS and/or PFSH. • The ROS and/or PFSH may be recorded by ancillary staff or on a form completed by the patient. To document that the physician reviewed the information, there must be a notation supplementing or confirming the information recorded by others.” 22 Contradictions Are Common 23 Unable to Obtain History • “If the physician is unable to obtain a history from the patient or other source, the record should describe the patient's condition or other circumstance which precludes obtaining a history.” – Intubated – Sedated – Unconscious • The guidelines stop short of awarding credit for the unobtainable history elements. • It’s safest to rely on exam and complexity 24 History & Exam: 1 2 3 4 25 National Govt. Services: EPF vs. D 26 Hidden Organ Systems 27 Overview of Complexity 28 #1 Complexity Variable # 1 of 3: Type of Problem(s) Points For Each 1 Established problem(to examiner); stable Established problem(to examiner) worsening 2 New problem(to examiner);no additional work-up 3 2 supports: 99203 visit (new),or99213 (admit), 99231 (subs.4hosp) New prob.(to examiner); addtl. work-up planned (same next(est), per99221 NGS) 3 supports: 99204 (new), 99214 (est), 99222 (admit), 99232 (subs. hosp) 4 supports: 99205 (new), 99215 (est), 99223 (admit), 99233 (subs. hosp) Total Points: #2 Complexity Variable # 2 of 3: Variety of Data Points Review and/or order of clinical lab tests Review and/or order of tests in the radiology sections of CPT Review and/or order of tests in the medicine sections of CPT Discussion of test results with performing physician Review and summarization of old records and/or obtaining history from someone other than patient and/or discussion of case with another health care provider Independent visualization of image, tracing or specimen 1 1 1 1 2 2 Total Points: 1 supports: 99202 (new), 99212 (est) 99231 (subs. hosp) 2 supports: 99203 (new), 99213 (est), 99221 (admit) 3 supports: 99204 (new), 99214 (est), 99222 (admit), 99232 (subs. hosp) 4 supports: 99205 (new), 99215 (est), 99223 (admit), 99233 (subs. hosp) Source: Marshfield Clinic Audit Tool distributed by CMS 29 Independent Visualization • “QUESTION: The audit tool referenced above awards two credits for independent visualization of an image, tracing or specimen itself (not simply review of a report.) The tool also awards one credit for ordering a diagnostic test. If the physician ordered a test (such as an EKG) and he/she personally reviewed the tracing on the same day would he/she be awarded credit for both the order (1 credit) and the personal review (2 credits?) • RESPONSE-----Yes. They are two separate activities. If you order it you might not get to review it. If you do review it/ look at it in a scope etc and make make judgments then documenting this activity should allow you to have credit for both ordering and reviewing it (not just reading a report).” • CMS Director of External Affairs 30 Independent Visualization 31 Minimal supports: Low supports: Moderate supports: High supports: 99202 (new), 99212 (est) 99231 (subs. hosp) 99203 (new), 99213 (est), 99221 (admit) 99204 (new), 99214 (est), 99222 (admit), 99232 (subs. hosp) 99205 (new), 99215 (est), 99223 (admit), 99233 (subs. hosp) 32 Prescription Drug Management • “A new prescription is not required for this level. The medical record documentation must show you are either writing a new prescription for the patient or evaluating any current prescriptions, including determining whether the drug, dosage, and frequency are still appropriate for the patient's condition.” • Intensive monitoring for toxicity - Cardiac Examples: Digoxin, digitoxin, quinidine, procainamide, & amiodarone. CMS Director of External Affairs 33 The Time Alternative • “the specific times expressed in the visit code descriptors are averages, and therefore represent a range of times which may be higher or lower depending on actual clinical circumstances. The content of the service is used to select the appropriate level of E/M service. In the case where counseling and/or coordination of care dominates (more than 50%) the face-to-face physician/ patient encounter, then time is considered the key or controlling factor. The extent of counseling and/or coordination of care must be documented in the medical record.” CPT Assistant Winter, 1999 • “When codes are ranked in sequential typical times and the actual time is between two typical times, the code with the typical time closest to the actual time is used” CPT Assistant October, 2011 34 Time Based Billing: An alternative to History, Exam, & Complexity To bill based on time, your note must establish two things: 1) Face-to-Face time (office) or Unit/Floor time (hospital) 2) Majority of time was in Counseling or Coordination of Care • • • New Pt. Office Visit – 99201 – 10 min. – 99202 – 20 min. – 99203 – 30 min. – 99204 – 45 min. – 99205 – 60 min. Established Pt. Office Visit – 99211 – 5 min. – 99212 – 10 min. – 99213 – 15 min. – 99214 – 25 min. – 99215 – 40 min. Outpatient Consultation – 99241 – 15 min. – 99242 – 30 min. – 99243 – 40 min. – 99244 – 60 min. – 99245 – 80 min. Sample 99215: “I spent 40 minutes with the patient; the majority of this time was spent discussing heart failure treatment options.” Observation Admission 99218 – 30 min. 99219 – 50 min. 99220 – 70 min. Subsequent Observation Care 99224 – 15 min. 99225 – 25 min. 99226 – 35 min. Initial Inpatient Care 99221 – 30 min. 99222 – 50 min. 99223 – 70 min. Subsequent Inpatient Care 99231 – 15 min. 99232 – 25 min. 99233 – 35 min. Inpatient Consultation 99251 – 20 min. 99252 – 40 min. 99253 – 55 min. 99254 – 80 min. 99255 – 110 min. 35 0% 1 0 Propaganda Graphs Established Patient OV 60% 5 50% 4 40% 30% 3 20% 10% 2 0% 1 0 36 Initial Hospital Care Handwritten Signature • "I, the author, am responsible for the accuracy of all the information contained in this note.” Mouse Click • "My electronic signature affirms that the copy-andpasted portions in this note have been accurately copyand-pasted from earlier notes. The responsibility for the accuracy of copy-and-pasted text does not reside with the current author, but instead, with unnamed previous authors.” 37 HHS & DOJ Joint Initiative 38 Scribing: CMS Guidance • “the scribe should be merely that, a person who writes what the physician dictates and does. This individual should not act independently.” • In order for scribes to make entries in the medical record: – They must document exactly what the physician tells them, – They must refrain from documenting any personal observations, and – They must not see the patient in a clinical capacity. TheMedicareCondi=onsofPar=cipa=on,Sec=on482.24,c,1,requirethat “Allentriesmustbelegibleandcomplete,andmustbeauthen=catedand datedpromptlybytheperson(iden=fiedbynameanddiscipline)whois responsibleforordering,providing,orevalua=ngtheserviceprovided.The authorofeachentrymustbeiden=fiedandmustauthen=catehisorher entry.Authen=ca=onmayincludesignatures,wri@enini=alsorcomputer signatures.” 39 AHIMA insight • American Health Information Management Association, “Legal Documentation Standards” This reference (available online at: http://www.ahima.org/infocenter/guidelines/ltcs/5.1.asp) • “Every entry in the medical record must be authenticated by the author – an entry should not be made or signed by someone other than the author. This includes all types of entries such as narrative/progress notes, assessments, flowsheets, orders, etc. whether in paper or electronic format.” • “Authors must always make and sign their own entries (both manual and computerized records). An author should never make an entry or sign an entry for someone else or have someone else make or sign an entry for them.” 40 False Statements Relating to Health Care Matters (18 U.S.C. 1035) “Description of Unlawful Conduct It is a crime to knowingly and willfully falsify or conceal a material fact, or make any materially false statement or use any materially false writing or document in connection with the delivery of or payment for health care benefits, items or services. Note that this law applies not only to Federal health care programs, but to most other types of health care benefit programs as well. Penalty for Unlawful Conduct The penalty may include the imposition of a fine, imprisonment of up to 5 years, or both.” 41 42 Contact Info • Jim Collins, CPC, CCC • [email protected] • 518.320.4376 43 IMPORTANT NOTE: Health economic and reimbursement information provided by OptimalDocumentation.Com and CardiologyCoder.Com, Inc. is gathered from third-party sources and is subject to change without notice as a result of complex and frequently changing laws, regulations, rules and policies. This information is presented for illustrative purposes only and does not constitute reimbursement or legal advice. We encourage providers to submit accurate and appropriate claims for services. It is always the provider’s responsibility to determine medical necessity, the proper site for delivery of any services and to submit appropriate codes, charges, and modifiers for services that are rendered. CPT Copyright 2015 American Medical Association. All rights reserved. CPT is a registered trademark of the American Medical Association. Applicable FARS/DFARS Restrictions Apply to Government Use. Fee schedules, relative value units, conversion factors and/or related components are not assigned by the AMA, are not part of CPT, and the AMA is not recommending their use. The AMA does not directly or indirectly practice medicine or dispense medical services. The AMA assumes no liability for data contained or not contained herein. All other material is Copyright 2016, CardiologyCoder.Com, Inc. 44
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