NIGHTLIGHTS SUMMER 2016 Nurse Practitioners on the Nighttime Streets Y ou may have heard the phrase: “Save one life, and you are a hero. Save a hundred lives, and you are a nurse.” Ever since The Night Ministry began providing medical care to homeless and poor individuals on the streets of Chicago in 1989, we have been privileged to work alongside some of the most inspiring nurses in the field. When Barb Sexton, The Night Ministry’s longest serving nurse of 23 years, retired last year, she left big shoes to fill. It takes a special kind of person to serve as an Outreach Nurse for The Night Ministry. These individuals provide urgent care with a compassionate touch. They choose to work for a local nonprofit over a hospital system. They forego the traditional clinical setting for a mobile medical vehicle. They treat patients in the midst of snowstorms and summer humidity. They provide care at nighttime, when many of their colleagues are off the clock. These unique realities of The Night Ministry are exactly what draw these Nurse Practitioners to our mission. Jennifer Sgro, Christina Lattner, Matthew Sorenson, Kenya Hemingway, and Barbara Shaw are the five talented and dedicated Outreach Nurses that form The Night Ministry’s team of medical providers. All of The Night Ministry’s Outreach Nurses have a Master’s Degree in Nursing and are Board Certified in a specialty as an Advanced Practice Nurse. At The Night Ministry, they are given the opportunity to connect with patients in a nontraditional way. Instead of working in a brick and mortar structure, these nurses go out to reach patients on the margins of society. This gives them insight into needs and struggles that few providers get to see. Barbara Shaw describes why she feels passionate about providing care through The Night Ministry: “I think that people need to be acknowledged, seen, and understood in order to heal. Without creating relationships, we can’t hope to Jennifer Sgro (left) serves as The Night Ministry’s full-time Nurse Practitioner effect change in people’s lives. And the Night Ministry creates that space for developing a meaningful connection with those we serve.” Building relationships is at the core of The Night Ministry’s mission, and drives the work of our nurses, whether on the Health Outreach Bus, through Street Medicine, or in our youth shelters. While all of our nurses serve on the Health Outreach Bus, Christina Lattner is also the primary medical provider for homeless youth residing at The Night Ministry’s four shelter programs. She provides health care, disease testing, and confidential counseling to youth at The Crib and RAPPP in Lakeview, and our Interim and Transitional Housing Programs in West Town. She even hosts a weekly “Ask The Nurse Practitioner Series,” where she addresses the questions and concerns of the youth on any health topic of their choosing. For many young people, this is the first place they’ve felt safe CONTINUED INSIDE HOUSING • HEALTH CARE • HUMAN CONNECTION The Night Ministry • 4711 North Ravenswood Ave. Chicago, IL 60640-4407 • 773.784.9000 • www.thenightministry.org Strategic Plan Underway for Youth Programs A s The Night Ministry looks back on its 40 year history, leaders from across the organization are also looking ahead to the next decade of innovation. The Night Ministry has long been considered an innovator and pioneer in the arena of housing services for homeless youth. For example, by opening the Response-Ability Pregnant and Parenting Program (RAPPP) in 2007, The Night Ministry positioned itself to respond to the unique needs of homeless young mothers. And five years ago, in 2011, The Crib opened its doors as the first emergency shelter of its kind for homeless young adults in Chicago. Now that The Night Ministry operates a youth outreach team on the streets and four youth housing programs, with a fifth to open in early 2017, this is a pivotal time to embark on a strategic planning process. Members of the Youth Programs Strategic Planning Committee Strategic planning is not a new endeavor for The Night Ministry. gramming. The planning committee is comprised of 10 staff Just two years ago, a strategic plan for the Outreach & Health members and two members of the Board of Directors. Input Ministry Program resulted in an expanded schedule with the from clients and volunteers is also being incorporated into the Health Outreach Bus on the streets seven days a week. Following strategic plan. the success of this expansion, The Night Ministry is now workYouth Development Manager, Candace Musick, who serves as ing to address key questions about the current and future needs one of the committee leaders, expresses her excitement for of its youth programs. Is The Night Minis“the passion, enthusiasm, and deep levels try’s current programming structure working “We are confident of thought and care that have gone into as well as it could? Are our current facilities this process from everyone involved. We’re that this process serving our programs and youth in the best all working hard to provide the highest ways possible? What new partnerships or rewill have a high and most comprehensive level of care and ferral services would be important to explore? impact on our overall commitment for the young people we serve, and always keeping them at the forefront To address these and other questions, The organizational of conversation.” Night Ministry assembled a strategic plan- success.” ning committee, its purpose being to evaluate As part of the strategic plan, The Night Minthe current structure of all youth programs istry is looking at all of the real estate occuand to articulate concrete 3-year goals. They have utilized pied by its youth programs. Currently, five youth programs are data from internal and external stakeholders to identify the housed in three different buildings – two in Lakeview and one strengths, opportunities, aspirations, and results of youth proin West Town. Planning for the future involves asking whether The Night Ministry is using these spaces in the most effective ways for its programs and clients. The strategic planning process has been energizing for The Night Ministry at all levels. Felitha Jones-Patterson, Senior Manager of Youth Program Operations, who leads the committee with Musick, shares, “We are confident that this process will have a high impact on our overall organizational success. Through creating realistic goals and objectives we are able to see how new and innovative programming ideas fall within the scope of The Night Ministry’s vision.” Homeless youth and their children receive compassionate, holistic care at RAPPP. Stay tuned for more updates on the strategic plan for youth programming. The Night Ministry looks forward to future opportunities to impact the lives of homeless youth, with the same mission-driven passion that has characterized the past 40 years. ◊ Nurse Practitioners (CONTINUED) “Working for The Night Ministry has been one of the most rewarding experiences for me as a nurse,” offers Kenya discussing their physical, sexual, and mental health. Christina Hemingway. “I’ve built relationships with the clients of The finds her role to be rewarding: Night Ministry, “I chose The Night Ministry to and in my “The Night Ministry affords me the freedom to interact with patients practice as a Nurse Practitioner in a very different way than a typical office setting. I arrive into experience, I am because it provides direct care, their world, not the other way around. It is true that I am not able given so much educates individuals, advocates to address their more complex health problems or provide them more than I could comprehensive care. Perhaps many would think that a few ibuprofen for health improvements and ever hope to give.” here, or a hot pad for a sore back there would do little to help our performs research in community patients, who often arrive with a host of chronic conditions, and health. I feel it is my honor to keep The Night Minishave been lost in the labyrinth of our nation’s health care system. the community healthy.” try is fortunate to But on many nights, just by being there, being with them, is the real have found these healing salve that many of our patients are really asking for. Jennifer, Christina, Matthew, five nurses who Kenya, and Barbara embody The One night, a patient sat and started to cry. When I asked her feel called to make what was wrong, she said, “No doctor has ever listened to me Night Ministry’s mission. They a difference every the way you have.” provide health care and human single day (and connection to individuals and I may not have been a master practitioner that night. I may not have night) through families facing homelessness and had the right lab test to order, have just the right pill to give her, our mission. ◊ poverty. They take their passion for or the opportunity to showcase any clinical skills. But I did heal a wound. It just happened to be one that you can’t see.” nursing to the streets, and in doing so, they transform lives. CONTINUED FROM FRONT PAGE -Jennifer Sgro, Nurse Practitioner Kenya Hemingway (left) treats patients on the Health Outreach Bus. In honor of The Night Ministry’s 40 th anniversary, the Health Outreach Bus made a special appearance at Daley Plaza on Wednesday, July 6. Staff and Board members provided tours of the Bus to more than 100 guests, and educated the public about The Night Ministry’s mission. Matthew Sorenson (left) provides nursing care under viaducts with the Street Medicine team. SAVE THE DATE! The Night Ministry Associate Board presents Night Lights, an evening of music, cocktails and giving, on Thursday, November 10, 2016 from 6-9pm at River Roast. Ticket sales start July 15th . Visit www.thenightministry.org for more details. New Case Manager at The Crib and Youth Outreach Team T hanks to a generous grant from an individual donor, The Night Ministry is able to introduce a new Case Manager position to serve The Crib and the Youth Outreach Team. As a result, now all programs across the agency provide case management to clients. Case management is essential to the success of youth experiencing homelessness. Effective Case Managers provide a blend of assessment and coordination services. They possess in-depth knowledge of Chicago’s communities and available services and housing, mixed with genuine empathy and respect for those seeking their assistance. Sarah Bazzetta serves as Case Manager for The Crib and Youth Outreach Team. Program Coordinator Devin Redmond (left) builds relationships with youth at The Crib. The Night Ministry is thrilled to have hired Sarah Bazzetta, MSW, LSW, to serve in this new case management role. She is a graduate of The University of Michigan School of Social Work, and has extensive experience working with homeless and at-risk youth. Since beginning her new position on May 1, Bazzetta has seen “a ton of opportunity for collaboration with others in the community who are dedicated to providing safe space and challenging systemic barriers.” She adds that the greatest needs she sees in the youth she serves “are adults to trust and respect them, who are consistent and who they can count on.” Now that a full-time Case Manager is dedicated to The Crib and the Youth Outreach Team, the young people will be able to count on Bazzetta for ongoing, one-on-one support. Case Management at The Night Ministry is defined as a collaborative process that assesses, plans, implements, coordinates, monitors, and evaluates the options and services required to meet the client’s health and human service needs. At The Night Ministry, case management focuses on housing stability and placement. As Case Manager, Bazzetta provides counseling, and refers homeless “Part of what makes The Crib youth to internal and external supportive services including housing, health and so special is its culture of mental health services, legal assistance, and acceptance and the bonds advocacy services. that are formed between the Until now, there has not been a Case Manager staff and the youth we serve.” exclusively dedicated to the youth who receive shelter at The Crib. Consequently, there has been limited capacity to follow-up individually with each young person served to help them set goals and ensure that they are receiving the support they need. This new position greatly enhances The Night Ministry’s services at The Crib. “It truly increases our capacity to tangibly impact peoples’ lives,” explains Program Coordinator, Devin Redmond. “Part of what makes The Crib so special is its culture of acceptance and the bonds that are formed between the staff and the youth we serve. To have a Case Manager on-site who understands the importance of an affirming, supportive relationship as the building block of any case plan, and uses that to inform the process of helping the youth get the things they need to be successful, is extremely exciting for us.” This is a new position for The Night Ministry and the need for case management services is intense. We anticipate that most youth consistently served by The Crib will receive case management services in the Case Manager’s new office space, renovated thanks to capital funding from Redeemer Lutheran Church. Redmond and all staff of The Night Ministry are grateful for the addition of case management services for The Crib and Youth Outreach Team. This new position supports the overall mission of The Night Ministry to help homeless youth achieve safety, housing stability, and self-sufficiency in order to become more independent community members. ◊ BOARD OF DIRECTORS Robert A. Carson, Chair Brian D. Fergemann, Vice Chair Kiantae A. Bowles, Secretary Jim King, Treasurer Gordon Addington Barbara Baran David Berger Rev. Shawna Bowman Arielle Deane William A. Goldstein Torrence Hinton Ike Hong Suzanne Hoyes Leo Kim Terrence McMahon Don Mizerk Max Nutkowitz Keisha Parker Alicia Pond Ellen Romberg Allan J. Ruter Sharbel Shamoon Sean Taylor Dennis W. Thorn Mark Warren Mike Resman, Kellogg Board Fellow DIRECTORS EMERITI Rev. Thomas Behrens, Founding President & Former CEO Chester A. Gougis Robert Jordan, Jr. Richard Pigott Carl Warschausky EXECUTIVE TEAM Paul W. Hamann President & CEO Barbara Bolsen Vice President of Strategic Partnerships & Community Engagement Melissa Maguire Vice President of Mission Fulfillment Christy Prassas Vice President of Development & External Relations Erin Ryan Vice President of Operations Reflections: Tedd Peso, Manager of Advocacy & Community Affairs T his spring, I was honored to be one of five Americans working in homeless services selected to participate in the 2016 Transatlantic Practice Exchange and spend two weeks observing how homeless services are provided in England. I was placed at a homeless youth organization, St. Basil’s, in Birmingham, England. Even though our continuum of services may look a bit different, the youth-centered ethos of The Night Ministry and St. Basil’s approach are very much the same. In their day-to-day interactions with young people, the staff displayed the same dedication to mission and desire for a resident’s success that I witness every day at The Night Ministry. Young people in Birmingham and Chicago struggle with similar obstacles – mental health, securing employment that pays a living wage, and challenging family dynamics. However, they Conybere Gardens, which provides housing for up to 36 youth, ages 16 to 24. also have the same strengths – a desire to share their stories and their experiences to foster change in their community, unbridled creative expression, and a resilience that is difficult to put into words. For good reason, St. Basil’s is one of the best-known homeless youth organizations in the UK. They operate over 30 hous- ing programs for young people ages 16 – 24 and their services reach more than 4,000 youth each year. Their life skills education program covers basic self-care, apartment living skills and basic vocational skills. The program is accredited which means that, upon completion, young people receive an entry level qualification (similar to what we would consider a certification) which they can place on their resume. Tedd Peso (far right) with staff and youth from St. Basil’s in Birmingham, England. A bedroom in one of St. Basil’s housing programs. Residents have their own kitchens and bedrooms but share bathrooms. St. Basil’s is also on the forefront of innovation. They are one of seven homeless youth organizations in England participating in the UK’s first social impact bond-funded pilot project (meaning the programs receive payment for the services they provide only once the clients achieve specific outcomes). This project serves homeless youth who have not found success in other programs. They also just opened a program that provides young people with a paid internship in the National Health Service and housing in order to prepare them to live free of social welfare benefits. This experience helped me realize that I am in the right place, working for the right issue, with the right people. I’m excited that this opportunity will help enhance our best practices at The Night Ministry. ◊ Please support The Night Ministry’s mission by participating in the AIDS Run & Walk. Join our team or make a donation towards our $10,000 goal. 90% of all funds raised return directly to The Night Ministry’s HIV outreach, testing and prevention efforts. Go to www.aidsrunwalk.org and select “The Night Ministry” team. All are welcome! Is there space for The Night Ministry in your will? Please consider leaving a gift to an organization that will keep on giving: The Night Ministry Contact Christy Prassas, Vice President of Development & External Relations, at 773-506-6023 or [email protected] if you have any questions. 4711 North Ravenswood Avenue Chicago, IL 60640-4407 4711 North Ravenswood Avenue Chicago, IL 60640-4407 773-784-9000 NON-PROFIT ORG NON-PROFIT ORG U.S. POSTAGE U.S. POSTAGE PAID PAID PALATINE IL PALATINE IL PERMIT # 825 PERMIT # 825 www.thenightministry.org 773-784-9000 Address Service Requested. www.thenightministry.org Address Service Requested. We’re so happy to have you on board! THANK YOU! filx www.thenightministry.org StreetLocal Medicine: HHS Study to Inform & National Policy Serving the Hardest-to-Reach Homeless in Chicago The vast majority of youth living on the street in Chicago have The health care and case management services that normal self-esteem despite elevated levels of depression. That The Night Ministry’s Health Outreach Bus brings to finding, which speaks to the resilience of homeless youth, is just diverse neighborhood stops are now being delivered on one of many in a recently released study by the US Department of foot via a pilot initiative called Street Medicine. Health and Human Services (HHS). The Night Ministry was one ofthese 11 organizations chosen Street Medicine extends services nationwide to some of the by HHSisolated to participate the Street Outreach Datapopulations Collection Study. most andinvulnerable homeless in The study was conducted by the University of Nebraska – Lincoln. Chicago that cannot visit the Bus or access traditional services. Staff from The Night Ministry fill backpacks In Chicago, The Night Ministry surveyed 62 youth and hosted focus with medical and survival supplies and then travel to groups for young people. Nationally, 656 youth completed surveys. homeless encampments in parks and under viaducts, The survey also asked respondents aboutMinistry their service needs. according to Outreach and Health Director David Wywialowski. THE STUDY FOUND: to stay and a place to hang out during the day as needs. to three staff go Inonce addition to the surveys, each city hosted focus groups out to twice where the researchers gathered qualitative data. During the per week to do Chicago focus groups, one youth expanded on the need for Street Medicine transportation. rounds, David said. about “I feelIt’sthere should be a specific type of bus card for more than she said. “You need to be able to travel homeless youth,” Street Medicine team visits a local encampment. meeting and when basic you’re unable to travel to warming centers and needs. The core you’re limited on what you can do, what drop-in places, philosophy of and Street building relationships— you can eat, theMedicine resourcesisthat you can utilize. Then just like it is with The Night Ministry’s other programs I’m in a situation where I am uncomfortable, and my safety and services. is in jeopardy.” Tedd Peso, The Night Ministry’s Manager Advocacy This vulnerable population would likely of fall throughand the Community the study is significant. cracks in ourAffairs healthsays carethat system, David said. “It’sThegoing amazing because of the people we are seeing age at which young people in Chicago first became homeless is 16 • and we old.are years old. The average age across the United Stateshow was 15 years “Not only will this data help our staff at The Night Ministry able to respond to “The Bus can only bethe at risks certain andon times. We’re to better understand ourplaces youth face the streets 63% of homeless youth in Chicago reported experiencing some form of • on foot where thebest Busprovide can’t,”support David said. victimization while they were homeless. people’s needs almost going of Chicago and how to to them, but it immediately,” David will also be used as an important advocacy tool to inform • 60% of homeless young women in Chicago reported being pregnant at said. Street Medicine is the first and only intervention of its least once. Of these, 67% said that they were taking care of their children. local and national policy.” kind in Chicago. • In Chicago, 68% of homeless youth struggled with depression. However, In the study’s final report, HHS suggested that the The Night Ministry 79% of youth in Chicago have normal levels of self-esteem. information gathered ismay have implications for publicof began to pilot Street The Night Ministry pursuing different avenues policy. These implications included a larger investment Medicine in December funding to support this initiative long-term. For more Practitioner Case Manager in creating emergency shelter programs to prevent young InNurse Chicago, youthand selected transportation as theirofprimary 2015. Teams two information, please e-mail [email protected]. visit the homeless under a viaduct. need. Chicago youth also identified job training, a safe place people from sleeping on the streets. ◊
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