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International Exchange Programme
Welcome
This is your guide to being a student at
Canterbury College. Please take some time
to read through it and keep it available
throughout your stay as you may need to refer
back to it. In here you should find everything
you need to know to make your time in
Canterbury enjoyable, memorable and safe.
The International Office understand that
moving to a new country to study can be
daunting but it can also be an exciting
opportunity for you to learn and grow. We
are here to support you in whatever way you
need during your time with us. If you have
a problem, question, or just want someone
to talk to, come and visit our office. We are
open Monday to Friday 9am to 5pm. Or, if
you’d prefer, send us an email or give us a call
using the information below.
We hope you have a great time here in
Canterbury!
Keeping in Touch
College Contacts
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•
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Mark Hill Mary Stredwick
Brian Jones
Sarah Ward
Director of International Office
International Manager
International Academic and Training Programme Manager
International Administrator
Telephone: +44(0)1227 811220
Mobile: +44(0)7712899876
Email: [email protected]
Web: www.canterburycollege.ac.uk/international
Emergency Phone: +44(0)7736699822
Emergency Phone
Alumni
The emergency phone number is
+44(0)7736699822. Please make sure this number
is stored in your phone as soon as possible.
The emergency phone is for use in the following
situations:
Join our Swedish Alumni to keep up to date
with events at Canterbury College. For more
information or to sign up, go to:
www.canterburycollege.ac.uk/international/
partnerships/nacka
• When an emergency happens and Canterbury
College is closed
• When an emergency happens and you cannot
contact your Host Family
• When you are on an enrichment trip and need
to contact a member of staff
• When you need to report absence prior to an
enrichment trip.
The number should not be used for general
enquires. Many of the answers to your questions
can be found in this Guide. If you cannot find the
answer, please contact the international team.
Facebook
There is a Facebook page specifically for our
Nacka Gymnasium students and one for general
Canterbury College International information:
www.facebook.com/nackauk
www.facebook.com/canterburycollegeinternational
Like and Follow us for updates, news, photos and
more. Feel free to also upload your own photos and
comments during your time here and use it to stay
in touch once you return home.
Life at Canterbury College
Food Hall
Stationery Shop
Our Food Hall, Coffee Shop and Grab & Go Shop
bring a food court feel to the College. You can get a
made-to-order baguette and salad, traditional hot
meals and healthy eating.
We offer a range of stationery items as well as
memory sticks, staplers, scissors, tissues, greetings
cards and stamps at very competitive prices.
Beretun Art Café and Bistro
The Beretun Art Café and Bistro offer a range of
meal options from freshly made baguettes to Hot
Dogs and Gourmet Burgers. Use the space to relax
with a coffee or enjoy a good meal.
The Canterbury Spa
The Canterbury Spa includes a steam room, sauna,
spa pool and dry floatation facility. They also offer
a range of hair, beauty and body treatments at very
reasonable prices.
Student Information Centre
This is the one-stop-shop where you can find a
wide range of services and support.
Sports Centre
Whilst our Sports Centre is under construction,
you can still enjoy a number of sports clubs and
fitness classes. Our brand new Sports Centre is due
to open in 2015.
For more information on any of these facilities,
please visit: www.canterburycollege.ac.uk
Students’ Union
Our Students’ Union is one of the best in the
country! It is a great way to become more involved
in College life and to meet British students. You
can do so in a number of ways:
You can join a club, sports team or get involved in
charity work.
• You can attend one of their trips to concerts,
sports events and much more. They are really
cheap and transport is included.
• You can visit them for advice, support and even
charge your mobile phone.
• Spend time in the Students’ Union with a
variety of activities such as a Dance Machine,
games consoles and Table Tennis Tables.
For more information about what they could do for
you visit them in College or online.
Web: Twitter: Facebook: www.canterburycollege.ac.uk/su
@CantColSU
www.facebook.com/cantcolsu
Your College Your Voice
Being Part of a Host Family
These are the expectations we have of you and
your host. Keep them in mind throughout the
stay to help make the time you share with your
host family enjoyable, safe and worthwhile.
If, at any point during the stay, you feel that
someone in your home, be that your host
family or another student, is not meeting our
expectations you need to talk to them about it. If
there is no change after a conversation, you need
to talk to the international team about it.
What do Canterbury College and Nacka
Gymnasium expect from students?
• To be polite and friendly
• To make the most of the opportunity to
speak English
• To do their best to become part of the family
• To help out around the house as much as
possible
• To leave the house as they find it
• To be tolerant of their host family and learn to
appreciate a new routine and way of life
• To share in meals together
• To follow any house rules that are set by the
host family
• To be discrete about your host family and
other students, don’t talk about them in public
• To keep to curfews (22:30 Sunday to Thursday
and 00:30 Friday to Saturday)
• To respect British laws on drugs, alcohol and
fake IDs
• To discuss any difficulties, as they arise, with
your host family and report any ongoing
difficulties to Canterbury College
What do Canterbury College and Nacka
Gymnasium expect from host families?
• To be polite and friendly
• To encourage the student to speak English as
much as possible
• To do their best to make the student feel
part of the family
• To make clear to the student what their
duties are around the house
• To provide a clean and comfortable
environment for the student to enjoy
• To be tolerant of the student and patient as
they adjust to a new routine and way of life
• To share in meals together
• To be clear on any house rules from the start
of the stay
• To be discrete about your student and other
hosts, don’t talk about them in public
• To ensure students keep to curfews (22:30
Sunday to Thursday and 00:30 Friday to
Saturday)
• To ensure students respect British laws on
drugs, alcohol and fake IDs
• To discuss any difficulties, as they arise,
with your student and report any ongoing
difficulties to Canterbury College
Your ID and Bus Pass
Lanyards
On your first day in College you will receive your
student card and lanyard. This must be worn
around your neck at all times when you are in
College. If you forget your card, you can visit the
Registry Team by reception for a temporary sticker.
If you lose your card or lanyard you can buy a new
one for £1.50 at the Finance Desk by reception.
Bus Passes
If you have been provided with a bus pass for
your time in Canterbury please take care of it at
all times. It is your responsibility to look after it
and to pay for a new one it if it is lost. This can be
done at Canterbury Bus Station and can be very
expensive.
Whilst crime is low in Canterbury, it does happen
and the most common crime is pick-pocketing or
theft. If your pass is stolen, you must report it as
soon as possible to the Police Station and get a
Crime Number. You will then only need to pay £25
for a replacement at the Bus Station.
We advise you to keep a close eye on all your
belongings when out and about in Canterbury – do
not give a thief the opportunity.
Enrichment
The timetable
What to do if you will be absent
You will be given a timetable of your enrichment
activities during your first week. On there will be
details of meeting times and places as well as a
little information about where you will be going.
It is a good idea to look ahead at these activities
and plan how you want to enjoy them. For some
of the trips you will be given a guided tour, during
others you will be free to explore and some will
include a little of both. Make sure you know what
you want to see before you arrive so you can
make the most of your time there.
Just as with the rest of your studies at
Canterbury College, we expect you to be present
at every enrichment activity. If you know you will
be absent in advance of the day, please let the
international team know. If you are ill on the day
and cannot attend, you must text the emergency
phone number – +44(0)7736699822 – stating
your name and reason for absence as soon as
possible.
What to expect
The enrichment activities are not all directly
linked to your courses but they are all
opportunities for you to learn something new.
Come with an open mind and a sense of curiosity
and you won’t be disappointed.
Consent Forms
If you are planning on extending your stay at any
enrichment activity or taking an overnight trip
during your time in Canterbury, your parents in
Sweden MUST complete the relevant consent
forms and send them to the international team
at least 2 day before you go. Your host family
must also send us an email with details of the
trip so we know they are aware of your plans. We
ask that we have all of the necessary information
at least 2 days before the trip and it is important
that you stick to this.
Health & Wellbeing
What to do when you’re not well
Safeguarding
Should you ever feel that you need to visit a doctor
whilst you are in Canterbury then you can go along
to any GP Surgery and register as a temporary
patient. Make sure you take your European Health
Insurance Card (EHIC) with you and the details of
your doctor in Sweden.
There is a GP Surgery opposite the entrance to
Canterbury College (New Dover Road Surgery)
and their telephone number is +44(0)1227 462197.
Use this number to book an appointment. You may
prefer to visit your host family’s doctor, which is
also fine.
Remember that doctors in the UK cannot
guarantee seeing you on the same day, particularly
if your condition isn’t serious. Ring up as early as
possible to see when the available appointments
are.
If you ever feel you are unable to attend College
due to ill health, you must telephone your tutors
in the morning to let them know you will not be
attending. If would also be helpful if you email the
international team.
“Safeguarding” is the term used to describe the
legal and human obligations we all share to
help keep Canterbury College a safe place for
everyone who studies, works and visits here. Any
student can always approach any member of
staff about Safeguarding and they will listen to
you and act upon what you say. You can contact
the Safeguarding team anytime using their email
address: [email protected]
Useful Contacts
Student Information
Health & Welfare
Canterbury College
Tel: +44(0)1227 811111
Web: www.canterburycollege.ac.uk
NHS Choices
For health advice and finding local services
Web: www.nhs.uk
Travelling
Police, Fire, Ambulance, Coast Guard
Tel: 101 (for non-emergencies)
Tel: 999 (only if a life is in danger or a crime is in
progress)
National Rail Enquiries
Web: www.nationalrail.co.uk
National Express Coaches
Web: www.nationalexpress.com
Stagecoach Buses
Web: www.stagecoachbus.com
Canterbury Taxi Companies
Z-Cars Global: +44(0)1227 444444
Longleys: +44(0)1227 710777
Tourist Information
Canterbury Visitor Centre
Web: www.canterbury.co.uk
British Tourist Authority
Web: www.visitbritain.com
Campus Map
F
G
F
Music
E
F
Lanfranc
Theatre
F
A
Assembly Point A
For Blocks E, F, G, K, L & S
B
Assembly Point B
For all other Blocks
L
E
F
Lift
E
Entrance/Exit
F
Fire Exit
K
L
Spa
Students’
Union
F
E
LRC
Grab & Go Shop
The Beretun
Food Hall
Coffee Shop
ALS
Higher
Education
Centre
E
Main
Entrance
Animal
Centre
Motor Vehicle
E
F
St Nicholas’
School
E
E
F
F
Motorcycles
E
E
J
F
Motor
Sport
H
E
Florist
L
F
E
Main
Hall
P
The
Cabin
A
Ground:
The Canterbury Spa, Students’ Union,
The Supported Learning Café
Hairdressing & Beauty Therapy,
Sports Studies & Therapy,
Veterinary Studies
2nd:
Early Years Education, Health & Social Care,
Uniformed Public Services
_________________________________________________________
1st:
Student
Information
Centre
F
Disabled Access
L
E
T
L
Café
Active Links
JobShop
Main
Street
Reception
Smoking
Area
A
D
F
Stationery
Shop
Toilets
L
E
F
D
Ground:
Lecture Theatre
1st:
Business
2nd:
Functional Skills
_________________________________________________________
E
Art & Design, Media
_________________________________________________________
Disabled Lift
A
Under construction:
Sports Centre
Business Centre
Art Studios
F_________________________________________________________
Ground:
Performing Arts, Lanfranc Theatre
G
Music Block
_________________________________________________________
H
Security
Hut
E
Canterbury
College Nursery
F
Canterbury College
New Dover Road
Canterbury
Kent CT1 3AJ
01227 811188
www.canterburycollege.ac.uk
B
Ground:
Supported Learning, Higher Education LRC
1st & 2nd: Higher Education
_________________________________________________________
J
Ground:
Reception, Registry
1st:
Offices for Support Services
2nd:
Principal’s Office and Boardroom
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P
A Levels, Science, Main Hall,
Student Information
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T
Technology Block