Guidelines for starting the wifi
Additional
information
Guidelines for starting the wifi
10-digit customer number:
Install date:
User name:
Password:
WiFi network’s name (SSID):
WiFi password:
POP server (e-mails):
Windows 7
SMTP server (e-mails):
pop3.upcmail.hu
2
1
smtp.upcmail.hu
4
Transfer speed may be affected by interference of other wireless devices nearby, as well as physical features of the
site of installation. These may cause connection speed to slow down, which is independent of the Provider. If you
used an external router before to transmit signal, then you will no longer need it.
In order to have the fastest internet connection possible, please use cable connection between the WLAN modem
and your computer.
3
You can make further settings on the following web-based user interface:
Cisco 3925
• IP address: http://192.168.1.1
• Please leave the user name and the password blank.
Windows XP
1
2
TEL2
TEL1
WIRELESS
C I S CO
SETUP
4
LINK
USB
ETHERNET
2
Phone
3
Wireless
2
Eth.
ONLINE
Online
1
US
US
DS
DS
1
Power
POWER
Wifi modem
parts
Technicolor TC7200 /Ubee EVW3226
• IP address:
- in router mode (default) 192.168.0.1
- in bridge mode: 192.168.100.1
• User name/Login: admin
• Password: admin
EPC3925
The password and the network ID (SSID) can be
found on the label on the bottom of the modem.
POWER
DS
US
ONLINE
TEL1
TEL2
WLAN
3
ON
3
WP-S
4
4
TELEPHONE
The password and the network ID (SSID) can be
found on the label on the bottom of the modem.
SETUP
POWER
TEL1
OFF
TEL2
1
ETH1
2
ETH2
USB
ETH3
1
ETH4
S
B
1
Windows 8
2
4
3
RF
RESET
ON
1: C
lick on the icon you can see in the
illustration
2: Select the modem from the menu „Wireless
network connection”. You can identify the
modem based on the SSID (e.g. UPC
123456) that you can find on the label on
the bottom of the modem. Click „Connect”.
3: T ype in the security key that you can find on
the label on the bottom of the modem, next
to the sign. Important! Upper/lower case
sensitive. Click „OK”.
4: You have successfully connected to UPC
Internet.
WIRELESS
SETUP
CABLE
2
ETHERNET
U
1: C
lick on the icon you can see in the
illustration
2: Select the modem from the menu „Wireless
network connection”. You can identify the
modem based on the SSID (e.g. UPC
123456) that you can find on the label on
the bottom of the modem. Click „Connect”.
3: T ype in the security key that you can find on
the label on the bottom of the modem, next
to the sign. Important! Upper/lower case
sensitive. Click „OK”.
4: You have successfully connected to UPC
Internet.
OFF
P
O
W
E
R
1: Click on the icon you can see in the
illustration
2: Select the modem from the menu „Wireless
network connection”. You can identify the
modem based on the SSID (e.g. UPC
123456) that you can find on the label on
the bottom of the modem. Click „Connect”.
3: Type in the security key that you can find on
the label on the bottom of the modem, next
to the sign. Important! Upper/lower case
sensitive. Click „OK”.
4: You have successfully connected to UPC
Internet.
MAC OS X
1
2
1: C
lick on the icon in the upper part of your
screen, then choose „Turn Airport On“
2: Select the modem from the menu „Wireless
network connection”. You can identify the
modem based on the SSID (e.g. UPC
123456) that you can find on the label on
the bottom of the modem. Click „Connect”.
3: T ype in the security key that you can find on
the label on the bottom of the modem, next
to the sign. Important! Upper/lower case
sensitive. Click „OK”.
4: Y ou have successfully connected to UPC
Internet.
3
EJMNNGBY
4
tel.: 1221 | www.upc.hu/ugyfelszolgalat |
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tel.: 1221 | www.upc.hu/ugyfelszolgalat |
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Guidelines for starting the wifi
1. Ideal location
of the wifi
modem to
ensure optimal
operation
Guidelines for starting the wifi
In order to ensure the most ideal speed for your wifi connection, please keep in mind the following:
- Wifi coverage in the entire apartment largely depends on the location of the modem.
- Best coverage can be achieved by placing the modem somewhere high, in the middle of the apartment/building,
for instance on a desk or on a shelf.
- Do not hide the device in the shelf and do not place it between a large TV set and a media box.
- Please avoid placing it into corners and the coving, or near plants and the aquarium.
- Have the modem away from metal objects, like a PC system unit, or large reflecting surfaces.
- Connection speed may be improved by turning the modem.
4. Wifi setting
tips to ensure
optimal
operation
- When first switched on, the wifi modem automatically chooses the least loaded channel (automatic setting). Later on it
may be necessary to restart the modem so that it finds the most ideal channel.
- By using a Wifi analyzer or similar software you can identify the least loaded channel that is worth setting manually.
- If your internet devices allow, use the 5 GHz frequency range, instead of 2.4 GHz, where there is less interference.
5. Checking the
speed/slow
internet
connection
If you want to check guaranteed band-with, do it on cable-connected desktop computer because you may get a
different value on mobile devices.
- Connection speed will be determined on the basis of the slower connection of either the modem or the end
device.
- Human body significantly „shades” the connection, which has to be taken into consideration each time (when
placing the wifi modem, during use and during speed check as well).
When experiencing slow or interrupted internet connection:
- If you experience slow or interrupted internet connection, do a speed check. Before starting the check, please stop
all running applications, downloads or updates.
- Restart the modem! Switch it off or unplug it, then reconnect it and try the connection in a few minutes.
- Use encryption. Protect your wifi network with a password from illegitimate use (at least WPA encryption is
recommended).
- If the speed check shows slowi-down or interruption, run a virus check on your computer, then carry out another
speed check.
2. Setting the
wifi network
name
In case you had a wifi device before, you can change its SSID settings by going on the web interface of the new
device and doing the following (you will find the IP address under „Additional information”):
6. Factory reset
For factory reset go to SYSTEM menu / Backup and recovery.
By default the network name is
UPCxxxxxxx, which you will find on the
label on the bottom of the modem.
You can also do factory reset by pressing the RESET button on the back panel of the modem for 15 seconds. After
returning to factory setting, both the network name and the wifi password will be reset to the original found on the
label.
After making the changes, click ‚Save’!
3. Changing the
password
Web applications
do not work and
the pages
searched do not
open
To change the wifi password, click Security under WIRELESS in the menu.
- Check if the led lights on the front of the cable modem are lit and if not, please check the plugs (electricity, coaxial
cable, UTP cable) and if the main switch on the back of the modem is set to „I”.
- The 4th led (from the left) should be constantly on, indicating that your device is adequately connected to the
internet.
- Reset factory settings as described in point 6 (by doing so, all your previous settings will be lost).
You can change the default password
(also written on the sticker) here. Type in
the new password twice, then click ‚Save’!
tel.: 1221 | www.upc.hu/ugyfelszolgalat |
facebook.com/upcmagyarorszag
tel.: 1221 | www.upc.hu/ugyfelszolgalat |
facebook.com/upcmagyarorszag