Last update: 15/9/2015 FACEBOOK MARKETPLACE TECHNICAL SPECIFICATIONS 1 Facebook Marketplaces – Technical Specifications Contents Marketplace Products ............................................................................................................... 3 Marketplace Ads.................................................................................................................... 3 Standard Ads (Domain Ads)................................................................................................... 4 App Engagement ................................................................................................................... 5 App Installs ............................................................................................................................ 7 Event Ads ............................................................................................................................... 9 Offer Ads.............................................................................................................................. 10 Page Like Ads ....................................................................................................................... 11 Marketplace Page Post Ads ................................................................................................. 12 Page Post Video Ad.......................................................................................................... 13 Page Post Photo Ad ......................................................................................................... 14 Page Post Text Ad ............................................................................................................ 17 Instagram Ads ...................................................................................................................... 18 Clicks to Website: Instagram Links .................................................................................. 18 App Installs: Instagram Mobile App ................................................................................ 19 Instagram Video Views .................................................................................................... 20 Ad Policy: Editorial & Format Guidelines ................................................................................ 21 Ad Policy: Images in News Feed & Right Hands Side .............................................................. 21 Support .................................................................................................................................... 25 2 Facebook Marketplaces – Technical Specifications Marketplace Products Marketplace Ads Marketplace ads appear anywhere on Facebook. They do not show the faces of friends, though they may include social information about friends They may give the user the opportunity to like the Page, join an event or drive to an app or offsite. 3 Facebook Marketplaces – Technical Specifications Standard Ads (Domain Ads) A domain ad is best to drive to a website and for online sales. For your ad to render the best in all add placements, we recommend the following creative: Text: 90 characters Image ratio: 1.39:1 Image size 1200x864px To support these ads on newsfeed a FB fan page is required and we need to have advertiser rights on the FB Fan Page. Desktop: Right Hand Side Title: 25 characters maximum Body text: 90 characters Domain link: 1 line Image o Aspect ratio: 1.91 : 1 o Image dimensions: 254x133px Important notice: - 4 For 3rd party click counting, please provide a 3rd party click tracking URL Text cannot have two (2) one-letter words in a single row Text cannot have a word more than 20 characters long Title and image will link to client specified URL Facebook Marketplaces – Technical Specifications App Engagement Mobile App Use these guidelines to design an advert that looks good everywhere it appears on Facebook. The recommended image size ensures that your images always look high-quality. The recommended text length is how many characters of advert copy could be displayed on smaller screens. Image size: 1,200 x 628 pixels Image ratio: 16:9 Text: 90 characters Your image may not include more than 20% text. See how much text is on your image. Your star rating from the App Store or Google Play store will automatically be shown on your advert. 5 Facebook Marketplaces – Technical Specifications Desktop App Use these guidelines to design an advert that looks good everywhere it appears on Facebook. The recommended image size ensures that your images always look high-quality. The recommended text length is how many characters of advert copy could be displayed on smaller screens. Image size: 1,200 x 628 pixels Text: 90 characters Your image may not include more than 20% text. See how much text is on your image. DESKTOP NEWS FEED RIGHT COLUMN App name title: 25 characters App name title: 25 characters Text: 500 characters Text: 90 characters Important notice: - 6 In order to make the App Ad, we need to have developer rights on the FB App. Please refer to your Account Manager for our account details. Text cannot have two (2) one-letter words in a single row Text cannot have a word more than 20 characters long Facebook Marketplaces – Technical Specifications App Installs Mobile App Use these guidelines to design an advert that looks good everywhere it appears on Facebook. The recommended image size ensures that your images always look high-quality. The recommended text length is how many characters of advert copy could be displayed on smaller screens. Image size: 1,200 x 628 pixels Image ratio: 1.9:1 Text: 90 characters Your image may not include more than 20% text. See how much text is on your image. Your star rating from the App Store or Google Play store will automatically be shown on your advert. 7 Facebook Marketplaces – Technical Specifications Desktop App Use these guidelines to design an advert that looks good everywhere it appears on Facebook. The recommended image size ensures that your images always look high-quality. The recommended text length is how many characters of advert copy could be displayed on smaller screens. Image size: 1,200 x 628 pixels Image ratio: 1.9:1 Text: 90 characters Your image may not include more than 20% text. See how much text is on your image. DESKTOP NEWS FEED RIGHT COLUMN App name title: 25 characters App name title: 25 characters Text: 500 characters Text: 90 characters Important notice: - 8 In order to make the App Ad, we need to have developer rights on the FB App. Text cannot have two (2) one-letter words in a single row Text cannot have a word more than 20 characters long Facebook Marketplaces – Technical Specifications Event Ads Use these guidelines to design an advert that looks good everywhere it appears on Facebook. The recommended image size ensures that your images always look high-quality. The recommended text length is how many characters of advert copy could be displayed on smaller screens. Image size: 1,200 x 444 pixels Image ratio: 2.7:1 Text: 90 characters Headline: 25 characters Your image may not include more than 20% text. See how much text is on your image. The date and time from your Facebook Event will automatically be shown in your advert. DESKTOP NEWS FEED MOBILE NEWS FEED (On mobile devices with a screen size of 1,136 x 640 pixels) RIGHT COLUMN Text: 500 characters Text: 120 characters Text: 90 characters Headline: 25 characters Headline: 25 characters Headline: 25 characters Page name: Up to 1 line Important notice: 9 - In order to make the Event Ad, we need to have advertiser rights on the FB Event. - Text cannot have two (2) one-letter words in a single row Text cannot have a word more than 20 characters long Facebook Marketplaces – Technical Specifications Offer Ads Use these guidelines to design an advert that looks good everywhere it appears on Facebook. The recommended image size ensures that your images always look high-quality. The recommended text length is how many characters of advert copy could be displayed on smaller screens. Image size: 1,200 x 628 pixels Image ratio: 1.9:1 Offer title: 25 characters Text: 90 characters Your image may not include more than 20% text. See how much text is on your image. DESKTOP NEWS FEED MOBILE NEWS FEED (On mobile devices with a screen size of 1,136 x 640 pixels) Offer title: 25 characters maximum Offer title: 25 characters Text: 90 characters maximum Text: 90 characters maximum RIGHT COLUMN Offer title: 25 characters maximum Text: 90 characters maximum Important notice: - 10 In order to make the Offer Ad, we need to have advertiser rights on the FB Offer. Text cannot have two (2) one-letter words in a single row Text cannot have a word more than 20 characters long Facebook Marketplaces – Technical Specifications Page Like Ads Use these guidelines to design an advert that looks good everywhere it appears on Facebook. The recommended image size ensures that your images always look highquality. The recommended text length is how many characters of advert copy could be displayed on smaller screens. Image size: 1,200 x 444 pixels Image ratio: 2.7:1 Text: 90 characters Your image may not include more than 20% text. See how much text is on your image. DESKTOP NEWS FEED Text: 90 characters Page category: Up to 1 line of your Page category may be shown MOBILE NEWS FEED (On mobile devices with a screen size of 640 x 1,136 pixels) Text: 110 characters Page category: Up to 1 line of your Page category may be shown RIGHT COLUMN Text: 90 characters Headline: 25 characters Page name: 1 line Important notice: - 11 In order to make Page Like Ads, we need to have advertiser rights on the FB Page. Text cannot have two (2) one-letter words in a single row Text cannot have a word more than 20 characters long Facebook Marketplaces – Technical Specifications Marketplace Page Post Ads Your stories are most effective when they start from Page posts. Marketplace ads and sponsored stories from Page posts can appear anywhere on Facebook. A user not connected to your business will see an ad, which gives them the option to like your page. Fans of your business or their friends see a sponsored story, which gives them the option to like the Page (if they are a friend of a fan). When they appear on the right hand side, sponsored stories expand to show a friend’s profile photo and names of friends connected to your brand alongside your message, all in one. Page post ads allow you to share your existing posts with users beyond your current fan base. You can choose from a list of your own posts. Important notice: In order to run a Page Post Ad, we need to have advertiser rights on the FB Fan Page. 12 Facebook Marketplaces – Technical Specifications Page Post Video Ad Use these guidelines to design an advert that looks good everywhere it appears on Facebook. The recommended image size ensures that your images always look highquality. The recommended text length is how many characters of advert copy could be displayed on smaller screens. Thumbnail image size: 1,200 x 675 pixels (shown on your advert when the video is not playing) Video: 1,080 pixels Ratio: 16:9 File size: 1 GB maximum Length: 20 minutes maximum Text: 90 characters Your thumbnail image may not include more than 20% text. See how much text is on your image. DESKTOP NEWS FEED Text: 500 characters MOBILE NEWS FEED (On mobile devices with a screen size of 1,136 x 640 pixels) Text: 110 characters RIGHT COLUMN Text: 90 characters Tip: Even very short videos can be a powerful tool to engage your audience. It doesn't have to be fancy. Try recording a short video from your camera and promoting it on your Page. 13 Facebook Marketplaces – Technical Specifications Page Post Photo Ad Use these guidelines to design an advert that looks good everywhere it appears on Facebook. The recommended image size ensures that your images always look high-quality. The recommended text length is how many characters of advert copy could be displayed on smaller screens. News Feed image size: 1,200 x 900 pixels News Feed image ratio: 4:3 Right column image size: 254 x 133 pixels Right column image ratio: 1.9:1 Text: 90 characters Your image may not include more than 20% text. See how much text is on your image. DESKTOP NEWS FEED Text: 500 characters MOBILE NEWS FEED (On mobile devices with a screen size of 1,136 x 640 pixels) Text: 110 characters RIGHT COLUMN Text: 90 characters Important information A photo post is defined by the inclusion of a photograph that could be produced by a camera. Differentiate photo posts from picture posts (which could be drawn) and image posts (which could be photoshopped or otherwise created). If a “photo” could stand alone and perform as an IAB banner ad on any other site, it is not considered a photo and will not be accepted from Facebook. Please see section Ad policy for extra information on Facebook’s photo policy 14 Facebook Marketplaces – Technical Specifications Website Conversions: Links Use these guidelines to design an advert that looks good everywhere it appears on Facebook. The recommended image size ensures that your images always look high-quality. The recommended text length is how many characters of advert copy could be displayed on smaller screens. Image size: 1,200 x 628 pixels Image ratio: 1.9:1 Text: 90 characters Headline: 25 characters Link description: 30 characters Your image may not include more than 20% text. See how much text is on your image. DESKTOP NEWS FEED MOBILE NEWS FEED (On mobile devices with a screen size of 1,136 x 640 pixels) RIGHT COLUMN Text: 500 characters Text: 110 characters Text: 90 characters Headline: 1–2 lines (depending on length) Link description: 2–3 lines Headline: 1–2 lines (depending on length) Link description: 1 line Headline: 25 characters 15 Facebook Marketplaces – Technical Specifications Website Conversions: Multi-product Use these guidelines to design an advert that looks good everywhere it appears on Facebook. The recommended image size ensures that your images always look high-quality. The recommended text length is how many characters of advert copy could be displayed on smaller screens. Image size: 600 x 600 pixels Image ratio: 1:1 Text: 90 characters Headline: 25 characters Link description: 30 characters Your image may not include more than 20% text. See how much text is on your image. DESKTOP NEWS FEED Text: 500 characters Text: 120 characters Headline: 1–2 lines (depending on length) Headline: 1–2 lines (depending on length) Link description: 1 line Link description: 1 line 16 MOBILE NEWS FEED (On mobile devices with a screen size of 1,136 x 640 pixels) Facebook Marketplaces – Technical Specifications Page Post Text Ad Desktop News Feed Text: 500 characters, remainder truncated. Mobile News Feed Text: 500 characters, remainder truncated. Tip: Keep your text short and concise so people can understand your message quickly. 150 characters or less is a good text length to aim for. Right Hand Side of News Feed 17 Text: 90 char remainder truncated Facebook Marketplaces – Technical Specifications Instagram Ads Clicks to Website: Instagram Links Design Recommendations Image ratio: 1:1 Image size: 1080 x 1080 pixels Your image may not include more than 20% text. See how much text is on your image. Technical Requirements Image ratio: 1.9:1 to 1:1 Minimum resolution: 600 x 315 pixels (1.9:1 landscape)/600 x 600 pixels (square) Caption: Text only, max. 300 characters Limited support for landscape format INSTAGRAM FEED 18 INSTAGRAM FEED Facebook Marketplaces – Technical Specifications App Installs: Instagram Mobile App Design Recommendations Image ratio: 1:1 Image size: 1080 x 1080 pixels Your image may not include more than 20% text. See how much text is on your image. Technical Requirements Image ratio: 1.9:1 to 1:1 Minimum resolution: 600 x 315 pixels (1.9:1 landscape)/600 x 600 pixels (square) Caption: Text only, max. 300 characters Limited support for landscape format INSTAGRAM FEED 19 INSTAGRAM FEED Facebook Marketplaces – Technical Specifications Instagram Video Views Design Recommendations Aspect ratio: 1:1 Video: H.264 video compression, high-profile preferred, square pixels, fixed frame rate, progressive scan Format: .mp4 container ideally with leading mov atom, no edit lists Audio: Stereo AAC audio compression, 128 kbps+ preferred Technical Requirements Caption length text: Text only, max. 300 characters Video aspect ratio: 1.9:1 to 1:1 Length: 30 seconds max. (limited availability) Thumbnail image ratio: Should match the aspect ratio of your video. Your thumbnail image may not include more than 20% text. See how much text is on your image. Minimum resolution: 600 x 315 pixels (1.9:1 landscape)/600 x 600 pixels (square) File size: Up to 30 MB max. Frames: 30 fps max. Bit rate: No limit to bit rate file if you're using two-pass encoding, as long as your file doesn't exceed 1 GB. Otherwise, 8 megabits per second for 1080p and 4 megabits per second for 720p. Limited support for landscape format INSTAGRAM FEED 20 INSTAGRAM FEED Facebook Marketplaces – Technical Specifications Ad Policy: Editorial & Format Guidelines Grammar, spelling errors or punctuation All ads must include grammatically correct sentences. This includes correct spelling, sentence structure and punctuation. Ads can't contain spelling mistakes, improper/unnecessary punctuation or incomplete sentences. Capitalization All ads must have appropriate and grammatically correct capitalization. The title of your ad, as well as the first word in each sentence, must begin with a capital letter but cannot be written in all capital letters. The first letter of all proper nouns should be capitalized and acronyms may be capitalized. Words may not be written in all capital letters (unless they are known acronyms e.g. USA or NRA), and words that do not require capitalization should not be capitalized in any way (e.g. "FREE" should be "free"). Spacing All ads must have grammatically accurate single spacing. Ads may not use multiple spaces or punctuation that mimics line breaks for any reason. Symbols All symbols, numbers and letters must adhere to their true meaning. Symbols may not be used to substitute for words or letters for emphasis or to reduce character count (e.g. "$ave money" or "save $$"). Symbols may also not be used in place of proper punctuation (e.g. "Free-book-save today" should be "Free book. Save today.") Ad Policy: Images in News Feed & Right Hands Side General Best Practices Photos should include real people and real things. The most engaging content on Facebook is that to which most users can relate. User sentiment research has shown that the emotions triggered by images of real people, real situations, and real objects are more lasting and more compelling than those that include words or text. Text or text overlay should be minimal (our policy allows for 20% of text overlay on an image). Facebook users react negatively to content that they perceive as inauthentic or impersonal. Since text is rare in photos from friends, text in brand photos triggers negative emotions in users. Instead of introducing text in your images, choose photos that send a message or tell a story without needing any words. If words are necessary, make sure that you are being thoughtful about how your consumers might react. Note here that logos w/text count against the 20% of the total image Note: This 20% text policy does not apply to pictures of products that include text on the actual product. Photos of products in real situations or photos of products with a 21 Facebook Marketplaces – Technical Specifications background are acceptable. Images that are zoomed in on logos or images with text overlay are not allowed. We will also not allow images that are clearly edited to include text on the product as a loophole to policy. Brand logos, campaign slogans, and taglines should be used sparingly. Since brand logos already appear as the profile logo on most pages, brand logos should not be the focal point of any photo post. Brand logos should be used sparingly, and only when deemed extremely relevant to the image itself. Likewise, campaign slogans and taglines can often be integrated much more seamlessly into ad copy than they can into photos. Consider including a photo of your product in action instead of overlaying your brand logo, campaign slogan, or tagline on an otherwise unrelated image. You must not use Facebook Brand assets Keep it simple. Users should be able to tell what your image represents without having to scan your photo for minor details or read fine print. The simpler the image, the clearer your brand message will be. Focus on quality. It’s a simple thing, but make sure that your photo is of high enough resolution to represent your brand in a positive light. Basic screenshots are often low quality, can appear grainy, and may cheapen the effect of your post. Let your photos tell a story. Every brand is different so every brand has the ability to tell stories in a unique way. Some of our principles for storytelling include: Tell stories that are unique to your brand; Know your audience; Use photos that people will want to share; Evoke emotion; Highlight your product; Use rich images; Make it about your fans; Keep text with photos short and sweet; Solicit a lightweight response. 22 Facebook Marketplaces – Technical Specifications Good Examples Simple, Engaging, Authentic Text Overlay: DOs and DON’Ts DO: Avoid calls to action, price details and contact information Leverage text in creative ways to invoke emotion and grab attention Choose text that speaks in your brand’s voice Place all details in the text above the image (dates, location, T&C, promo codes) Take a photo of the product being used in real life DON’T: 23 Substitute a real photo with a graphic or stock photo of your product Let text overpower the image; keep it short and sweet Include text that’s too small for a user to read easily Facebook Marketplaces – Technical Specifications Compliance Tool for Text Overlay Our new policy restricts text overlay to 20% of an image for ads in News Feed and RHS. With this policy, we hope to improve ad quality, eliminate the “gray areas” of prior policies and increase consistency in enforcement. To that end, we have created a grid-based tool that will be the standard for determining what percentage of an image contains text. We’re sharing screenshots of this tool with our trusted clients to improve transparency and predictability as to what images are appropriate for News Feed. Specifically, the tool is a 5x5 grid with a total of 25 boxes (see below). To meet the 20% test, text may appear in a maximum of five boxes (5/25 = 20%). If the image has text in six or more boxes, it is not eligible for an ad in News Feed/RHS. You can find the tool here. Ad Image in Grid Tool Ad Image with Text Highlighted 5 boxes = 20% text Guiding Principles of Enforcement Side with clients when borderline. When a small amount of text spills over into an adjacent box, we’ll side with the client in not counting multiple grid boxes as having text overlay in borderline cases (i.e., the tips of the “C” and “A” in the example above). 24 Facebook Marketplaces – Technical Specifications But prevent loopholes. If a client tries to exploit policy loopholes, we will enforce on the spirit of the policy. For example, if the client zooms in closely on a photo of a billboard or logo to create the same effect as text overlay, we will enforce the text as if it were overlaid on top of the image. Support For technical support please contact us at [email protected] or by phone at (+30) 2613 010593. 25 Facebook Marketplaces – Technical Specifications
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