ICPM-2012. Crisis Management in the Time of Changing World Study on China’s Food Safety Issues and Supervision Platform Based on Credit Management Song Guangxing 1, Tian Tian 2 1 School of Public Management, Yunnan University of Finance and Economics, China E-mail: [email protected] 2 School of Business Administration, Yunnan University of Finance and Economics, China (E-mail: [email protected]) few years, China's food safety incidents broke Abstract out frequently, which even caused the fear of Food safety issue exists not only in developing the consumer for food consumption. Although countries, but also it is actually a global China has successively taken a series of problem. At present, China's food safety is a actions, such as food safety action, special serious issue and major fatal food safety renovation for food safety, and construction of incidents occurred occasionally. Based on food safety credit system etc, some problems empirical study, this paper analyzed food of producing and selling fake goods and other safety issues and their causes from government illegal activities are still very common, and the regulation perspective. Food safety is closely related with ineffective phenomenon of lacking of credit is also very government serious. Therefore, to strengthen food safety regulation-- lacking of credit and coordination supervision is imperative. Food safety is mechanisms. Therefore, this paper proposed related to the knowledge of biology, health and some suggestions to solve those problems, quarantine such as establishing a credit management platform for food safety and strengthening and government regulation synergy mechanism. Keywords: Food Safety, political science, psychology and other disciplines. Domestic and foreign scholars in this field have carried out extensive research from Government different angles. Regulation, Causes and Countermeasures 1. science, economics, management science, sociology Researches on the issues of food safety focus on the following areas: the concept of Introduction food safety, influencing factors of food safety According to the investigation report of the and behaviors of main subjects related food World Health Organization, every year there safety. are a large number of consumers facing different food safety risks. As China is during the process of transformation, the food safety issue is more complex and difficult. In the past © 2012. The authors - Published by Atlantis Press 323 1.1. Studies on the concept of food safety 1.2. and influencing factors of food safety Studies on the behaviors of main subjects related food safety Studies on food safety issues initially focused These researches include motivation and on the quantity of food security. In 1974’s effectiveness of food safety of the suppliers, World Food Conference held by the United food consumption psychology and behavior, Nations Organization (FAO), the concept of and government behavior of food safety. food security was defined as: in any case, all people have foods first proposed the motivation of enterprises to necessary to maintain a healthy survival. In improve food safety was divided into two 1980s, oversea researches on food safety categories: one is internal motivation for issues began to gradually transfer from the increasing profits and reducing the production quantity security of food to its quality safety. costs, the other is external motivation related In Food Safety Law of People's Republic of to the transaction costs. After that, other China issued in 2009, food safety refers that scholars further noted that motivation of the and enterprise food safety in different countries conforming to proper nutritive requirements, differed a lot[8][9],[10], and established an and does not cause any acute, sub-acute or effectiveness formula for food safety from the chronic hazards to human health. view food access is to non-toxic, adequate Holleran, E., Bredahl, M.ZaibetL (1999) harmless, of costs and benefits[11]. For Studies on the factors influencing food management system of enterprise food safety, safety abroad were started as early as the studies focused on the implementation of the 1990s, while the domestic is started a bit late. Hazard Analysis and Critical Control Point Research focusing in this regard in developed (HACCP) and different. management system. British scholars in this Developed countries focused on the new field are particularly significant, as many technology, Taking scholars (such as Ehiri, Zaibet & Bredahl, and genetically modified foods for example, Henson and Northen,) did an exhaustive study Taylor (1997) pointed out that the scientific on the cost - benefit of HACCP system. and technological progress made the further Domestic scholars’ study on the HACCP application new system is about how to create a HACCP food technology in food production, which led to safety management system, and the role of the uncertainties of food safety. Kasterner.J, system to ensure food safety in the enterprises. Pawsey.R (2002) pointed out the impact of For example, Song Jieshu(2005) and Yu foreign food, and Parker (2005) studied the Haiyan (2005), respectively, research the impact of food bio-terrorism. In contrast, HACCP of the traditional liquor production domestic scholars such as Kan Xuegui(2001), enterprises and process of chilled meat Zhou Jiehong(2004), Liu Ting(2009) studied processing. Zhang Jumei (2007) analyzed the the factors affecting food safety problems difficulties in three stages: prior to the mainly from environmental pollution, source implementation of the HACCP plan, the pollution implementation developing countries trade, of of new are terrorism. materials aquaculture, and harmful food additives, and market and government failure. or implementation. 324 ISO series process and of quality after the Research on food consumption psychology perspective [11], [12]; Based on the view that and behavior included consumers' willingness government is the agent of public interests, the to pay, purchasing power and buying behavior. other regarded government regulation as a Foreign scholars’ studies gradually turned necessary means to compensate for market from the buying behavior impacted by the failure consumers' individual asymmetric consumers’ trust characteristics for market information externalities and problem [13]. government, Domestic scholars like Zhou Deiyi, Xie Min, environmental awareness, and psychological Yu Yongda ,etc(2002) proposed the necessity factors on food choices. The representative of strengthening government control of food scholars include Elaine (1999), Henson and safety, because market failure appears if the North (2000), etc. The domestic are mainly market simply relies on the market mechanism. concentrated on consumer behavior. Such as Li Gongkui, Ying Ruiyao (2004) pointed out Wang Zhigang (2003) and Zhang Xiaoyong that primary cause of the "lemons problem" in (2004), who took consumers from Tianjin as the market was that there were defects in study subjects, and analyzed food safety government regulation of food safety, while concerns of individual, and the process and the solution to resolve the problem was characteristics when consumer selected food. reducing information asymmetry on food Zhou Yingheng, Ou Yang Xi-hui (2006) safety. analyzed consumer the safety choice, of to as factors on food safety, domestic and foreign scholars production date and shelf life, using of have done a lot of researches. Oversea scholars preservatives and pigments and other additives, include Henson(1999), Loader R. and Hobbs and and J.E(1999). From their researches we can see distributors getting the certification from that the main regulatory manners of food relevant state agencies. There are also scholars safety include establishing and promulgating (e.g. Ren Yan, Tang Xueyu, and Li Shiping) laws, regulations and executive orders, issuing studied consumers’ low degree of cognitive relevant food production licenses,rewarding level on green foods, and analyzed main and factors affecting consumers cognitive level, implementing HACCP system, etc. Domestic such as consumers' gender, educational level, scholars Yang Tianhe (2004), Zhao Lindu occupational characteristics, and level of (2005), Zuo Jingsheng (2005) and Cheng confidence on green foods. Yanqing (2006) discuss the government food origin include For mechanisms of government regulation the whether which influencing manufacturers punishing the relevant acts, and Researches on government food safety safety control behavior based on macroscopic behavior include the necessity for government angle, and put forward relevant policy regulation of food safety and the mechanisms suggestions, such as strengthening the legal of government's food safety control. The laws and regulations, establishing the food necessity of government regulation of food safety control department, perfecting the safety is grouped into two categories: a class relevant food standards, promoting consumer regarded that government control is the game food safety cognition, and constructing the between various stakeholders to produce a authentication and product recall systems. balanced result from the game and equilibrium 325 2. China’s food safety issues and their fertilizers, causes production methods of fake and shoddy foods chemicals etc. Finally, the are more and more diverse and subtle, from 2.1. China’s food safety issues the externality to the internality of food, and With the rapid development of China's market including both physical and chemical methods. economy, the consumption trends of the 2.2. Causes of food safety issues society changes from focusing on the To some extent, above-mentioned phenomena improvement of living standards to quality of are related to inadequate supervision of life, and food safety has become a widespread government, although there are still some concern, while the exposed food safety issues other factors. Issues on government regulation sounded the alarm of the people again and are mainly in the following areas: regulatory again. So many food safety issues are serious, laws and regulations and technical standards which must be governed immediately. Taking are imperfect, government regulation pattern is the “Fuyang, Anhui Big Head” major food defective, government regulatory systems are safety incident in 2004 as a starting point, food unsound safety incidents exposed by the media present and corresponding inspection methods are backward, regulatory information rising trend year by year. A large number of is poor, and regulatory funding is inadequate. “black workshops” profiteer from selling fake China has basically formed the legal goods, and even some well-known enterprises framework for food safety, for example, Food pursue their own interests at the expense of Safety public interests, such as “Sudanhong event”, Law, as the Basic Law, was supplemented by related regulations, local “Red Duck egg event”, “gutter cooking oil laws incident”, “the Sanlu milk powder incident” and regulations, and judicial interpretations, and is compatible with other and “poisonous bean sprouts”, “tainted pork” laws. However, these laws and regulations do and “leather milk” and other major food safety not cover all aspects of food safety, only incidents. These food safety incidents often include some more important aspects, and lack lead to social panic, seriously damaged public of integrity. Moreover, there are problems health and public safety. These food safety related incidents are only the tip of the iceberg of the to low legal effect and light punishment in our food safety law and food safety issues, which show a growing regulation. In the case of no major food safety trend. First of all, the unqualified foods incidents, the penalties for violations of food involve more and more fields, from the safety often take a simple fine or suspend traditional main by-product such as the business for rectification, which unable to original grain oil, meat, eggs, vegetables and meet the pedagogical effect. Meanwhile, with soy products to dairy products, fruits, roasted the economic development and technological seeds and nuts. Secondly, the harm degree of progress, a growing number of food additives unqualified foods is increasingly deep from the and new technologies are applied to food surface health hazards to the internal safety production, but relevant laws, regulations and hazards. Food inspection in the past only paid technical standards for construction are not attention to the total number of food bacteria, updated timely, which could easily lead to while now it checks into residues of pesticides, 326 confusion in management and potential safety lead a lot of problems in food safety hazard. supervision. For division of functions is fuzzy, The state and local government are each department may order to maximize their responsible for China's food safety supervision, own interests, competing custody or shirking while Central Government are composed of its regulatory responsibility, resulting in a the Ministry of Health, Ministry of Agriculture, range of issues such as waste of regulatory the State General Administration of Quality resources, poor regulatory effectiveness, and Supervision and the Ministry of Commerce, high regulatory cost . who are responsible for reporting to the State Government regulation being reasonable, Council. These departments are self-contained, must have a complete set of food safety respectively, corresponding control system, which includes food market extension agencies at the provincial, city and access system, food certification system, food county level. These food safety regulatory safety risk monitoring and evaluation systems, agencies are directly responsible for the local food government, and accept the management and accountability system. But so far, China has technical guidance of the central agency. Each not established a comprehensive food safety department forms a vertical system from the control system, and the corresponding food central to local, but central and local food safety inspection means is relatively backward, safety regulators have not formed a unified which is reflected in the food safety inspection and coordinated control system, and the equipment and inspection technology. In the relationship of food safety regulatory has not day-to-day supervision and inspection process, been straightened out. In this regulatory supervisory staff relying on experience , system, segment validity, shelf life, trademark packaging etc, regulatory approach, Ministry of Health, make a rough judgment through verification, Ministry of Agriculture, the State General inquiry, Administration of Quality Supervision and the accuracy of the check results, The current Ministry of Commerce respectively supervise inspection equipment like pesticide residue is one section of food links. On the surface, all time-consuming and difficult to promote, departments segmented supervision seems that while the drugs and toxic substances residue there are multiple protection mechanisms, but testing methods and equipment are more in fact the phenomenon of regulatory overlap scarce. These problems seriously hinder and In smooth supervision of food safety, are not multi-sectoral segment supervision, as the conducive to investigate violations, and leave scope of regulation and regulatory content a hidden danger to food safety. At the same expanding, and the laws, regulations of time, provisions tend to use more general, vague consumers less knowledge about pesticide language to describe the functions of the residues, microbial contamination, etc. We various regulatory department, so that the should also note that efficient government division various regulation establishes on the basis of adequate departments is not clear, and there is a certain funding. If there is not enough funding to flexibility and misunderstanding, which will ensure food safety, the equipments are not we setting take regulatory of up multi-sectoral gaps functions is of serious. the 327 recall system, observation, information and which food safety reduce asymmetry the makes updated, and supervisory techniques are prevent counterfeit and shoddy foodstuffs into remained safety circulation. The root cause of ineffective supervision work will be restricted seriously. government regulation is that it does not start While funding shortage is another prominent from the essential reason of food safety issues problem of China's food safety supervision, - lack of credit and lack of coordination the investment in testing agencies, the mechanisms. Therefore, in order to resolve education and training of food employees, food safety issues fundamentally, we should food safety research, and safety supervision not only improve the government's regulatory network in China is far below the level of mechanisms, develop a sound government developed regulatory system, and increase the regulatory undeveloped, countries, food which is also an important reason for China's food safety funding, problems. construction of food safety credit supervision Here we analyzed the reasons for China's etc., platform, and but also accelerate strengthen the collaboration food safety issues mainly from the perspective between government sectors. of the government, while supplier, one of the 3.1. Government collaboration regulatory main part of the market, due to a weak mechanism awareness of credit, are often driven by The so-called synergy is the process that short-term interests to take the bad behaviors. restructuring various parts of the entirety in Consumers with poor information on food aspects of time, space and functional structure safety are very vulnerable, especially the to complete a particular job and project. majority of rural residents, urban migrant Synergy can produce a cooperative and workers and groups of students, and they are coordinated ability, which has far greater the main victims. Therefore, the behaviors of providers and consumers are effects than each part of the entirety. By important synergy we can effectively solve the problems influence factors of food safety issues. of 3. information difficulties safety problems occur frequently, play of laws and regulations and supervisory regulations. system, inadequate punishment, inefficient Actually, it implies resource of government regulations. Therefore, the synergy mechanism can also reasons of which including the imperfectness enforcement. and inefficiency, while these issues are just Food safety credit supervision platform Food asymmetry an important role in government Government regulation is a systematic the engineering. According to system theories, imbalance in the game of all stakeholders in various functional departments in a system can food chain, lack of social credit, and other be considered to be subsystems. As parts of deep-seated factors. All these factors are the whole system, subsystems are in close intertwined and make food safety issues more contact, and their function will directly affect prominent. If resolving food safety issues only the effectiveness of the whole system. Various from the laws and regulations, regulatory functional sectors of the government refer to framework, and regulatory system, we can different aspects of food safety regulation, and only do passive monitoring, and cannot each department has its own function and 328 unique role, so problem in any part will affect 3.2. Contents of building food safety credit the entire food chain security. Thus, functions supervision platform synergy is critical to government supervision, To set food safety credit supervision platform, and regulatory authorities should cooperate we and coordinate with each other. collecting regulation mode in food safety, while the trustworthy interrelated, and only after obtaining complete departments, enterprises and punishing 3.2.1. Credit evaluation index system of food mode will cause serious waste of information enterprise irregular The credit evaluation index system of food through mechanism other financial discreditable enterprises. information can we make decisions, so this synergy and supervision, information of food enterprises, and rewarding kinds of information of food enterprises are information food standards of food safety credit, releasing credit resources are sealed in different databases. All integrated of enterprise in accordance with the basic various functional sectors, so information be information database, evaluating the credit of the food sharing mechanism of information between can food constructing food enterprise credit information Supervision, and there is no exchange and information quality institutions Bureau, Tax Bureau and Bureau of Quality and credit taxation, different sectors like Trade and Industry scattered constructing companies from industry and commerce, information of the food enterprises scatters in The consider: enterprise credit evaluation index system, The government regulation takes a segmented resources. should enterprises should be consistent with China's of national government regulation. Firstly, this integration conditions, and based on the characteristics of food enterprises, We should needs an information platform to complete the analyze and integrate various factors that collection of food credit information, so as to affect food safety credit systematically,so as achieve a barrier-free flow of information to analyze food safety behavior of enterprises, among different functions, and ultimately all and determine the size of the risk. The index sectors complete collaboration and information system evaluates an enterprise from internal sharing through this platform. and external aspects, which has three grades. Carrying out government regulation needs The first grade assessment indicators mainly the support of various resources, such as cover factors of enterprise interior and exterior. talents, financial, material, information, etc. The second grade indicators supplement the While the phenomenon of resources waste is first grade assessment indicators in food brought about by functions overlapping and production, processing and circulation parts. regulatory overlap, and resources shortage is The third grade indicators give a detailed caused by regulatory funding shortage, we description of each link. These indicators require coordinating resources among different cannot cover all the details of various regulatory authorities, so that limited resources enterprises. Therefore, indicators in each level play the greatest roles for the goal of food can be expanded correspondingly and the safety. grade of the index system can also be increased so as to make the index system more 329 scientific and targeted. In this paper, a food other types of enterprises or individual enterprise credit evaluation index system is evaluation can use similar index system. offered as a reference, shown in table 1, and First Lever Indicator Second Lever Indicator Third Lever Indicator Raw Material Purchase Source Links Raw Material Acceptance Raw Material Storage Production Environment Production and Processing Conservancy of Sanitation Links Production Facility Internal Evaluation Product Quality Testing Product Stock Intermediate Links Product Marketing Product Recall Enterprise Qualification Regulatory Compliance System Certification Information Operation External Evaluation Social Assessment Trade Independent Management Information Consumer Evaluation Table 1: Credit Evaluation Index System of Food Enterprise The credit evaluation index system of food credit score of it. Food enterprises credit score safety is a multi-layer and multi-index can be used as an important reference for the composite decision-making of consumers and other system, and the degree of importance of each indicator is different. We information users. can adopt expert scoring method, AHP, 3.2.2. Collection of food enterprise credit principal component analysis, or entropy information method etc. to determine the weight of each Enterprise credit information collection is index. Based on credit evaluation criteria for an activity of collecting, classifying, sorting, food enterprises, we can get the evaluation of storing scattered enterprise credit information each indicator of a food enterprise, and then in society actors to form enterprise credit synthesize all indicators to get comprehensive information 330 database. When select the channels of food enterprise credit information, 3.2.3. we should not only ensure the availability of information information, but also consider the quality of Credit information and acquisition costs. Food Using of food supervision enterprise platform credit establishes contacts with various government regulatory enterprise credit information comes from the authorities, executive institution (including the Consumers' networks, and enterprise networks, so credit Association), the judiciary institution, public data among different sectors and agencies institutions (including water, electricity, gas), transmit smoothly, and various functional financial institutions (mainly the People's sectors and agencies obtain expected data and Bank services of China), social intermediary government through the extranet, platform public interface. organizations (such as accounting affairs, Through the platform, sectors of government professional credit reference agencies, etc.), can inquire the information of the food industry associations, and the enterprise itself. enterprises, and take different forms of By the business sector we can get access to supervision based on the credit status of the information of business registration, the enterprise. credibility of the business-related activities, coordinate and cooperate to improve the and penalty timeliness and effectiveness of the regulatory. corporate information administrative Drug The public can get query, complaints, and evaluation via the platform, so consumers can qualification approval, the enterprise not only obtain comprehensive information on and corporate illegal food safety, but also provide a reference for irregularities, while the inspection information potential customers. Enterprises can use this of food production, processing, storage and platform as a good publicity platform and other aspects comes from the Quality and build corporate reputation and brand. If a Technical Supervision Authority and the company's credit rating is high, it will attract Health Bureau. Other relevant enterprise credit many consumers to buy its products or information, such as corporate reputation, services, and finally, establish a corporate fulfillment of corporate social responsibility, brand image. By checking the reputation of assessment of the public, consumer complaints, other companies on the platform, enterprises etc., comes from other relevant agencies, such will improve the sense of competition. By as consumer associations, social intermediary viewing the complaints of consumer, a agencies, and trade associations, etc. At the enterprise can increase the awareness of social same time, the news media reports can be used responsibility. as an important source of credit information. information issued by the State, enterprises The collect can understand the policies, regulations and information scattered in various departments industry trends and movements timely. The and various departments can access to business using of food enterprise credit information was information through the platform too, so as to shown in Fig. 1. achieve the supervision and sectors information of credit Food various Administration can offer authentication, etc. Meanwhile, platform information synergy of government regulation. 331 By viewing the latest Fig. 1 Using of Food Enterprise Credit Information In summary, food safety credit supervision supervisory system and supervisory institution, platform can enhance communication, and all above issues should also be considered. promote coordination and cooperation among First of all, the ideal of food safety various functional sectors. So it can effectively supervisory should reduce the phenomenon of regulatory overlap, government should realize that the food safety regulatory gaps and resource waste in the is a regulatory regulatory supervision cannot be isolated. The ideal of efficiency and the processing speed of integrated management through the whole emergency, and achieve function and resource food chain “from farmland to table” should be synergies of government regulation to some emphasized, so as to make full and effective extent. At the same time, through releasing the monitoring, foreseeing and prevent the risk of credit information of enterprises, discreditable food safety. process, improve dynamic be organic transformed. process, so The the companies will be difficult to survive in the Secondly, the government should establish market, so as to achieve the purpose of complete laws and regulations system and fundamental solution to food safety issues. technology standards, which cover the whole process of food producing, processing and 4. Conclusions circulating. or supervisory system and supervisory institution safety developing advanced supervisory monitoring conditions, and providing strong credit supervision platform, strengthening food government equipments and technologies, improving the interact mutually. Therefore, building the of the should increase the investment for introducing Credit supervision platform of food safety, awareness Meanwhile, activities to food safety guarantee. supervision, Thirdly, we should learn from developed establishing relevant laws and regulations, country, to build food call-back institution, developing safety standards, and restructuring food certification system and system of 332 rewards and penalties, and to perfect the [7] Holleran, E., Bredahl, M. Zaibet L.. Private existing supervisory system. incentives for adopting food safety and quality assurance[J]. Food policy, 24 Acknowledgement (1999): 669–683. [8] Hobbs, J. E., Fearne, A., Spriggs, J. 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