Human Resource Development Operational Programme Complement, Annex I - Evaluation Strategy EVALUATION STRATEGY Human Resource Development Operational Programme Complement VERSION 1.2 JUNE 2005 17. 6. 2005 Number of Edition: 1 Number of Revision: 2 Page 1 of 12 Human Resource Development Operational Programme Complement, Annex I - Evaluation Strategy NTRODUCTION Regular evaluation in various stages of preparation and implementation of the programme is one of the European Commission's essential requirements for quality assurance and efficiency of use of the aid administered from Structural Funds. Therefore, the Managing Authority will provide all types of mandatory evaluation associated with the programme period of 2004-2006. At the same time, the Managing Authority will also use other procedures beyond the level of essential obligations to ensure the systematic nature and quality of evaluation as well as creating an expert capability for the purpose. The HRD OP for the 2004-2006 period substantiates the first opportunity to use ESF finance for the Czech Republic. Evaluation will therefore be a very significant tool with regards the confirmation of the appropriateness of defined priorities, the performance of existing or newly-established implementation structures, the absorption capacity of project applicants, the methods and procedures of project selection and control. Evaluation will be a crucial starting point for programme preparation for the following planning period. Besides the established (i) quantity monitoring of individual projects as well as the programme, there will be (ii) tracking studies to find complementary information and other quality-related data on the results and impact of programme measures, (iii) cross-measure studies to find the extent of fulfilment of the horizontal themes and (iv) surveys to confirm the quality and capacity of the implementation and management processes. 1. GENERAL PROCEDURES OF EVALUATION In accordance with European Commission requirements associated with efficiency measurements of the use of Structural Funds finance (Resolution No. 1260/99, Articles 40-43), programme evaluation will be performed at all stages that are binding upon the Czech Republic; this means preliminary (ex-ante) evaluation, final evaluation and ex-post evaluation. Considering the fact that the Operational Programme is planned for the short period of 2004 – 2006 only, the Czech Republic has no obligation to provide midterm evaluation. Preliminary evaluation (ex-ante) The ex-ante evaluation process will contribute towards the quality improvement of programme documents, according to the European Commission requirements and the relevant instruction. Therefore, the ex-ante evaluation is more of a comment process, or a discussion with those dealing with the programme and formulating recommendations throughout the entire course of programme document compilation. 17. 6. 2005 Number of Edition: 1 Number of Revision: 2 Page 2 of 12 Human Resource Development Operational Programme Complement, Annex I - Evaluation Strategy The Initial Report of ex-ante evaluation has been compiled that contains evaluation methodology, procedures and time schedules. The Report has been discussed by the Evaluation Work Group (EWG). The methodology has been handed over to programme team leaders so that the specified requirements can be tracked, even during the preparation of the Human Resource Development Operational Programme and its Complement. The general ex-ante evaluation report is a part of the programme document. It summarises all improvements achieved based upon the Evaluation team‘s recommendations and assesses the document from the following points of view: the appropriateness of the focus of the Operational Programme strategy and its relationship to the relevant national and European strategies, the internal consistency and logic of the programme's inner connections, the quality of definition and the level of quantification of the determined objectives, priorities and measures, the representation of horizontal themes, the expected social and economic impact and adequacy of funding allocation, the quality of the implementation and monitoring mechanism, the relationship of the Human Resource Development Operational Programme to other operational programmes from the point of view of preventing duplication and ensuring synergy. Evaluation of achieved progress up-to-date in the implementation of OP HRD as a part of final evaluation According to the methodological guidelines of the Commission (The 2000-2006 Programming Period: Methodological Working Papers WORKING PAPER no. 9 The Update of the Mid Term Evaluation of Structural Fund Interventions, DG Regio) there is no requirement for the new member states to realize mid-term evaluation of OP HRD interventions. However, it is recommended that new member states should focus on building internal evaluation capacity within the managing authorities in the short programming period 2004-2005. Commission also suggests to undertake a limited number of evaluations over the period which would add value to the implementation of the current programmes and provide useful learning for 2007-2013. In the context of this activity, the Commission recommends that the new Member States should, if possible, undertake an update of progress in the implementation of their programmes in the same time frame as the mid term evaluation update for the older Member States. In regard to these recommendations a limited number of evaluations will be undertaken. One of the evaluations will be the achieved progress in the implementation up-to-date. Other evaluations will be thematic evaluation studies. Their content will be specified by the Evaluation Work Group in co-operation with the Managing Authority. The update of achieved progress, which is at present being commissioned, will focus on detailed analysis of outputs and achieved first results to date with relation to defined goals and financial performance on the level of priorities with 17. 6. 2005 Number of Edition: 1 Number of Revision: 2 Page 3 of 12 Human Resource Development Operational Programme Complement, Annex I - Evaluation Strategy specific focus on core indicators. The estimation of anticipated and feasible results by the end of programming period should also be undertaken. The analysis will link expenditures outlaid to date (inputs) with the outputs and outcomes, in other words cost analysis of interventions will be undertaken. It should allow to draw conclusions about the effectiveness and efficiency of the programme interventions and it will also provide useful information on quality of defined goals in the programme documents and how they could be adjusted and improved in the future. One of the parts of this evaluation exercise is also assessment of implementation system and monitoring system and identification of problematic areas in the implementation of the programme and formulation of suggestions for the next programming period. The aim is to provide to the Managing Authority a feedback which should allow to identify hitches and ensure their correction. Financial and real performance will also be evaluated. This evaluation for OP HRD and SPD 3 could be concieved as a component of final evaluation which is mentioned in the programme document and it should also provide inputs for the partial mid-term evaluation at the CSF level which has been started. One of the suggested thematic evaluation studies shall, within the limits of the short programming period, evaluate results and impacts of the programme among individual beneficiaries. The aim of this tracking study should be to acquire qualitative data and detailed information about the effects of delivered support among target groups, to acquire knowledge about different means of support for target groups and gather differential perception of obtained support among individual beneficiaries, their opinions and views on the obtained help. The methods for this study could be directed inquiries, analysis of secondary data from job centers and analysis of statistical data. These analyses should be supplemented by qualitative research, i.e. questionaires and observations, case studies, focus groups etc. Themes of these analyses could be for example experience with discrimination on the labour market and/or reconciliation of work and family life. Tracking study of individual beneficiaries should provide data and basis for subsequent comparative or longitudinal studies. Ex-post evaluation This evaluation is the responsibility of the European Commission, which cooperates with the Managing Authority. Evaluation is performed by an independent evaluator chosen through a public tender. Funding will be provided from European Commission funds. The subject of ex-post evaluation is the use of the funds, the efficiency and effectiveness of programme objective fulfilment and the programme impact from the point of view of benefit to economic and social cohesion. Ex-post evaluation must be executed within three years of the end of the programme period, that is by the end of 2009. 17. 6. 2005 Number of Edition: 1 Number of Revision: 2 Page 4 of 12 Human Resource Development Operational Programme Complement, Annex I - Evaluation Strategy Preliminary evaluation (ex-ante) for the following programme period With respect to the fact that, according to the expected planning steps, the programme document for the following programme period will have to be ready by the end of 2006, it is necessary to take into consideration that the ex-ante evaluation of the following programme document will have to take place by, approximately, mid-2006. Funding will be provided from the funds allocated as part of evaluation within the programme period of 2004 – 2006. 2. ORGANISATIONAL FRAMEWORK OF EVALUATION The Managing Authority, in Concordance with the European Commission, is responsible for evaluation (except for ex-post evaluation). Conditions, guidelines, general evaluation strategy, including appropriate monitoring and evaluation indicators for the programme, are also approved by the Managing Authority. The Monitoring Committee discusses the evaluation report results and issues decisions based upon the evaluation reports. Besides that, the Monitoring Committee also discusses and approves final and annual reports on programme implementation. The organisational framework of evaluation respects the fact that evaluation activities are demanding in terms of expert background and skills in the area of analysis and knowledge of national as well as European policies. Simultaneously, independence of processing and implementation of the programme on the one hand and its evaluation on the other hand must be guaranteed. Therefore the proposed organisational framework is as follows: • The Managing Authority will be responsible for the entire evaluation process and its organisation. The MA in co-operation with Evaluation Work Group will be responsible for the formulation of tasks (TOR), for the selection of independent external evaluators and for monitoring of task fulfilment within the framework of evaluation. The MA will discuss the relevant issues with the Monitoring Committee and with the European Commission and will cooperate with the Evaluation Work Group. • Independent external evaluators will be selected for each project through a tender by the Managing Authority and will work out thematic evaluations, evaluation of achieved progress to date, tracking studies, inquiries and analyses. Results from the studies will be available for the Managing Authority and for Evaluation Work Group, with which the evaluators will cooperate on methodological and other issues. 17. 6. 2005 Number of Edition: 1 Number of Revision: 2 Page 5 of 12 Human Resource Development Operational Programme Complement, Annex I - Evaluation Strategy • The Evaluation Work Group The Evaluation Work Group for the HRD and Employment Programme Evaluation was founded according to the European Commission recommendation1 in June 2002 by the Human Resource Development Programme Monitoring Committee as its technical body. The activity framework of the work group was defined by the statutes and focused in particular on the development and harmonisation of evaluation methodologies and procedures in all programme evaluation stages (that is ex-ante evaluation, mid-term evaluation and final evaluation), on evaluation result assessment, the publication of information and other activities leading towards the development of an expert capability and the exchange of experience and working examples. The EWG primarily assessed the draft of the evaluation procedures and methodologies, the structure and definition of the monitoring indicators and the ex-ante evaluation of the HRD OP and SPD report for Objective 3. On the basis of this EWG activities the renewed Evaluation Work Group with new members has been established according to Monitoring Committees’ rules of procedures, which will operate conjunctively under all of the three Monitoring Committees for OP HRD, SPD 3 and CIP EQUAL. The activities of the Group are defined by its statutes and rules of procedure. European Commission has also a representative in the group. Moreover, in order to co-ordinate activities associated with the evaluation and search for a joint solution across the operational programmes and the Community Support Framework, the Evaluation and Technical Assistance Work Group of the CSF has also been established. The group consists of representatives of individual operational programme Managing Authorities and the CSF. 3. MONITORING Evaluation demands relevant information being provided in a timely manner. Quantity-related data will form the foundation of the information used in evaluation and will be collected within the framework of monitoring. Data collection: Data collection is the responsibility of the Managing Authority that is responsible for the implementation of the uniform information system MSSF (Monitoring System of the Structural Funds) to collect reliable statistical and financial data and information on the implementation of aid from the HRD OP from all entities that monitor performance against the programme. Monitoring data are collected from the application forms and final reports of the projects as well as being the subject of regular reporting from the Final Beneficiaries. All data on projects and 1 Guidelines for systems for monitoring and evaluating ESF assistance in the period 2002 - 2006 17. 6. 2005 Number of Edition: 1 Number of Revision: 2 Page 6 of 12 Human Resource Development Operational Programme Complement, Annex I - Evaluation Strategy programmes (including the defined indicators) are stored in the MSSF Monit and with that are transmitting to the database MSSF Central maintained by the Ministry for Regional Development (MRD), which is responsible for the monitoring of structural funds. Methodological management and database maintenance is performed by the MRD. The database will allow three types of access: sector access, access outside the sectors, regional access. Independent evaluators and other evaluators will have guaranteed access to the required/requested data from the database. Data for the evaluation requirements will be available in pre-defined data compilations that will form a part of the MSSF as well as in ad-hoc compilations that will allow focused processing of data from the central database. • The procedures for defining the monitoring indicators for the HRD OP were based upon the partnership approach and consultations with the participating Ministries. Consultations also took place within the framework of the Evaluation Work Group, which discussed the issues of selecting the relevant indicators with respect to their relevance to the programme contents and results and individual programme priorities. The methodology for expressing the brutto and netto effects of the programme and priorities was also discussed. Monitoring indicators: • Input, output, result and impact indicators are defined for all levels, that is for the level of the programme, individual priorities and individual measures. • The common core indicators are defined as a given minimum number of output character indicators for which a uniform methodology and definition of measuring, including up to the programme level, has been established. The indicators have been defined to allow a more detailed characterisation of individuals supported by the programme, organisations that won a subsidy and the number of projects within the framework of individual measures. The grouping of individuals allows for distinguishing between services clients from services providers and individuals promoting services who can also win a subsidy within the framework of the given measure. All individuals (clients as well as providers) are grouped according to sex (total, men, women). Individuals - clients are further divided so that the programme focus might be evaluated according to the principle of equal opportunity in the labour market. For that reason the individuals are grouped only into basic groups that show a certain level of disadvantage in the labour market: young people aged 25 or under, elderly people over 50, individuals with a physical disability, long-term unemployed individuals, those with low qualifications. According to their standing in the labour market, the individuals - services clients are grouped into the following categories: employees, self-employed, long-term unemployed, other unemployed, other individuals. 17. 6. 2005 Number of Edition: 1 Number of Revision: 2 Page 7 of 12 Human Resource Development Operational Programme Complement, Annex I - Evaluation Strategy The supported organisations are grouped according to the type (large enterprises, medium and small enterprises, public administration bodies, other public organisations, NGOs, other) and according to the character of their activities (educational and advisory organisations, organisation providing social services, organisations providing employment services, organisations promoting those services, other). It is obvious from the afore-mentioned descriptions that the indicators differentiate between the direct support of individuals and organisations and indirect support administered within the framework of measures that focus on system improvements. The indicators that monitor the supported service providers (individuals as well as organisations) within the framework of system measures are considered significant at this stage since they allow a view of the development of capacity of the relevant service sector and therefore also of the future absorption capability, quality improvement and efficiency of the future programmes associated with the ESF. • A part of the core indicators is also a group of indicators that show the fulfilment level of horizontal themes. To track the development of the information society, an output indicator of the number of participants in courses with an information technology component has been introduced, as a result indicator the number of newly created courses with an information technology component and as an impact indicator the proportion of employment in the ICT sector in the overall employment statistics. Tracking environmental aspects is provided at the output level by the indicator of the number of participants in courses with an environmental component and at the result level by the number of newly created courses with an environmental component. To track equal opportunity the numbers of women are consistently stated for all indicators related to individuals, including data for specific population groups. Horizontal themes will also be monitored through the following context indicators: the percentage of the population that regularly use the Internet, the proportion of recyclables in home waste and the proportion of women entrepreneurs. • Data collection periodicity will respect both evaluation requirements and the frequency of relevant data acquisitions within the programmes of short duration. Input indicator collection (financial data) and output indicator collection will be performed quarterly because these are the categories of most frequent data exchange. Result indicators will be collected annually. Impact indicators usually depend on data from tracking studies. Therefore, these indicators will be collected during 2005 due to the short programme period and the need to provide information for the final evaluation (see below under tracking studies). • The core indicators database will allow the aggregation of indicators from the measure level on to the individual priority level and further on to the 17. 6. 2005 Number of Edition: 1 Number of Revision: 2 Page 8 of 12 Human Resource Development Operational Programme Complement, Annex I - Evaluation Strategy programme level. Individuals in charge of evaluation will be allowed access to the database. The Managing Authority will guarantee that the database provides data at all times and allows for flexible compilations according to any chosen analytical aspects for evaluation purposes. 4. OTHER DATA SOURCES FOR EVALUATION Besides the data acquired within the framework of monitoring, evaluation will also use other sources of information. These sources will primarily provide qualityrelated information that impact upon individual specific groups of programme participants, information proving the permanent nature of effects and information on contextual conditions that affect programme results. • Reports and conclusions of inspections of those who implement End User projects • Tracking studies – surveys amongst the participants from target groups: The studies will confirm the programme impact on individuals according to their participation in various types of measures, according to their belonging to specific defined groups, etc. Forms of impact, social consequences of the programme, relevant aspects of horizontal themes (especially specific benefits to equal opportunities, contributions to the information society and access to information technology). Surveys will be carried out via direct or telephone interviews. • Survey amongst supported institutions (Labour Offices, small and medium enterprises, educational institutions, NGOs). Surveys will be carried out as electronically distributed questionnaires in the case of public institutions where a very good return rate is ensured. In the case of company surveys the vehicle used will be direct interviews and telephone enquiries. • Statistically tracked data that characterises the labour market development, employment policy, and education (Czech Statistical Office, Labour Force survey, Ministry of Labour and Social Affairs - work OK system, Institute of Information in Education) will be used for contextual analysis and the definition of average or starting level as the control level. • Studies to confirm implementation quality (partnerships, success at inspections, financial flows, project selection, exchange of information) will be carried out as: - Questionnaires mailed or e-mailed to project managers/project applicants - Surveys amongst experts in the decision-making area and in key institutions (a combination of mailed questionnaire method and telephone enquiry method will be used) 17. 6. 2005 Number of Edition: 1 Number of Revision: 2 Page 9 of 12 Human Resource Development Operational Programme Complement, Annex I - Evaluation Strategy • Theme studies - will confirm the programme benefits with respect to fulfilment of horizontal themes. They will be based upon monitoring data, data from tracking studies (see above), statistical data and, should it be necessary, from data acquired in special surveys required by the given study. • Expert surveys – questionnaire surveys (combination of mailed questionnaires and telephone enquiries) of experts focusing on a special topic, confirmation of specific impact of the programme. • Focus groups - composed of various groups of experts and key partners focusing on an assessment of program efficiency with respect to the defined priorities and specified problems. Attempts will also be made to compare the program impact in regions with varying social and economic environments. With respect to the necessity to process the final evaluation within a very short time period (by the end of 2005 – for details see item 1), an appropriate scope for the tracking studies, theme studies and surveys executed will have to be determined. 5. GENERAL TIME SCHEDULE Ex-ante evaluation of the programme document…………….....…..January 2003 Preparation of study, survey, etc. methodology ……………..…..3/2004 – 6/2005 Monitoring data analysis ……………………………….....….....end of 2004, 2005 Tracking studies of individuals - programme participants ……………end of 2005 Survey of institutions…………………………………………………......end of 2005 Focus group organisation …………………………………………….………… 2005 Implementation study .….......……………………………………………...........2005 Theme studies…... …………………………………………………….……….…2005 Final evaluation .....…………............………………………………..........…12/2005 Ex-ante evaluation for the following programme period..………………...…9/2006 6. PUBLICATION OF THE EVALUATION RESULTS AND INFORMATION Evaluation reports should be structured in such a way as to allow the use of evaluation results for the following purposes: • Informing the Managing Authority, Monitoring Committee and European Commission on the programme evaluation results; • Recommendations for the following programme period: recommendations on changes in programme contents (what to change, what to enhance and what to reduce), recommendations on programme management, recommendations on monitoring; • Recommendations towards the National Employment Policy; 17. 6. 2005 Number of Edition: 1 Number of Revision: 2 Page 10 of 12 Human Resource Development Operational Programme Complement, Annex I - Evaluation Strategy • Analysis towards and establishment of a working example and experience repository. Providing the greatest evaluation result publishing rate possible is an important element of the evaluation strategy in several levels. The objective is to promote both the enhancement of programme efficiency, as such, and the use of its results, as well as to increase knowledge levels of the public, especially of the potential project applicants. That will increase the absorption capability for the involvement of the European Social Fund which is, under the current conditions of the less developed institutional background of the Czech Republic, one of the important aspects. Publication of the evaluation results will be administered by the Managing Authority within the framework of the general programme information campaign strategy. Evaluation results will be publicised by means of: • Web-pages that will feature a link to the Ministry of Labour and Social Affairs‘ web-site and to the Evaluation Work Group web-site. Those interested will be able to obtain evaluation reports, figures suitable for benchmarking, evaluation analyses and tracking study conclusions, monitoring report conclusions; • Material containing generalisation of experience and elaboration of working examples; • Seminars and workshops; • Discussions within the framework of expert theme groups; • Participation in international discussion. 7. EXPENSES ASSOCIATED WITH THE EVALUATION STRATEGY In the European Commission material (Working Paper No 8, page 10) it is specified that financial funding allocated to evaluation may not be less than 0.1 per cent of the operational programme‘s annual budget. However, in the Czech Republic's specific conditions it is necessary to consider the fact that programme evaluation is only beginning and that it will be necessary to apply adequate funding to the evaluation tool development, tracking study initiation, initiation of studies focused on companies and institutions participating in the programme, initiation of surveys monitoring the system impact, initiation of theme studies, surveys and questionnaire surveys. Thus the expenses will be associated not only with the execution of all the necessary studies and surveys but appropriate funding will have to be provided for the preparation of methodology (for example, preparation for the initiation of tracking studies took 18 months in Great Britain), specification of the size and structure of respondent samples (to guarantee objectivity of the survey and thus also the statistical relevance), unification of procedures, etc. From the point of view of evaluation 17. 6. 2005 Number of Edition: 1 Number of Revision: 2 Page 11 of 12 Human Resource Development Operational Programme Complement, Annex I - Evaluation Strategy objectives, it will be necessary to test the monitoring system, the appropriateness of numbers and the structures of the indicators, etc. and propose any potentially necessary changes. For the afore-mentioned reasons, the start of the entire evaluation system will be extremely demanding. The proportion of funding for evaluation, therefore, should be at least 0.25 per cent of the total programme budget so that it can cover all the activities necessary for a good-quality programme evaluation. Besides these costs, costs of communication with the MSSF database (Benefit, Monit, Central) also have to be calculated within the framework of the technical assistance expenses. These are activities associated with obtaining data from the database in compilations customised for evaluation requirements and for providing feedback between the evaluation results and possible modifications in the structure of indicators. These activities should be guaranteed by the Managing Authority, which should ensure that the appropriate funding is reserved within the framework of technical assistance for these purposes. 17. 6. 2005 Number of Edition: 1 Number of Revision: 2 Page 12 of 12
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