COLOUR CODE Theme 1. Promoting the health of children and families Theme 2. Engaging and empowering people and communities Theme 3. Re-orienting the model of care Theme 4. Taking measures to improve quality Theme 5. Funding and incentives that promote health outcomes Cross-cutting Theme: Education & Training in association with the Integrated Care Academy© Cross-cutting Theme: Implementation International Journal of Integrated Care * Denotes that paper or poster has been selected for Best Paper/Best Poster Award ** Nominated by two reviewers Draft Programme – subject to change 1 Wednesday, 23 November 2016 07:30 Registration, refreshments, exhibition, posters and networking 9.00 – 10.30 1. Workshop: Developing policies to support integration of mental health services PARALLEL SESSION 1 2. Workshop: Value-based approaches to Integrated Care Chaired by Prof David Perkins, University of Newcastle, Australia Chaired by Valentijn, Pim Peter Chaired by Prof Anne Hendry Value-based integrated care: Exploring strategies to enhance the uptake of integrated care (145) A tale of two hemispheres introducing the Intermediate Care Special Interest Group (Anne Hendry, IFIC Scotland, Lucy Fergus, Hawkes’s Bay DHB) So much planning in Australian mental health, so little change: towards an implementation toolkit (200) (Roberts, Russell James et al) A Whole of System Mental Health and Addiction Integration Transformation Agenda in Counties Manukau (226) Tess Ahern, General Manager, Mental Health and Addictions and Wendy Brown, Service Development Manager, Mental Health and Addictions, Counties Manukau Health Mental Health Integration Past, Present and Future: National Draft Programme – subject to change 3. Workshop: Improving transitional management, introducing the Special Interest Group on Intermediate Care Identifying communities at high risk of re-admission in Singapore and understanding their needs during transition of care from hospital to home (157) (Chan, Darren Yak Leong et al) Assessment tool for early prediction of patients in an acute hospital requiring long term institutional placement (151) Melissa Chew, Principal Medical Social Worker, Tan Tock Seng Hospital 4. Workshop: Learning from iCOACH: implementing integrated care for older adults with complex health needs (209) Chaired by Walter Wodchis This session will review the policy context and research approach exposed through policy, organizational and provider level interview approaches and key findings in the iCoach project. Presenters: Walter Wodchis on policy context and overall research program goals and approach Mylaine Breton on organizational level approach and findings to date Tim Kenealy on understanding the provider’s role and outcomes from participating in integrated care programs Patient and carer perspective: Frank and Rhene Hanson 5. Redefining the role of pharmacists: the New Zealand experience Chaired by Karen Evison, Ministry of Health NZ Supporting Medicines Adherence (165) (Hannon, Robbie) Better than an iPad app, a Clinical Pharmacist in your practice (168) (Duck, Brendan James et al) 178 Reshaping the Existing Landscape: a collaborative approach to managing diabetes in General Practice Sandy Bhawan, Programme Development Manager, Te Awakairangi Health Network 38 A Service Evaluation of the impact of a Pharmacist Prescriber managing patients with diabetes in primary care 2 Survey into Mental Health Integration in England (212) Emad Lilo, Integrated Care Demonstrator Site Project Manager, Social Care Professional Lead, Quality Innovation Centre, (QiC) Towards Integration: Dispatches from the Front Line (218) (Pert, Harry et al) Can we predict who we will see in hospital next year? (192) (Navin-Cristina, Tina) Discussion and Q&A Kerry Anne Muller, Pharmacist Prescriber in primary care, Te Awakairangi Health Network, Lower Hutt, NZ 42 Nurse practitioners and pharmacist prescribers in primary health care: A realist evaluation of the New Zealand experience Tara Officer, PhD Candidate, Health Services Research Centre, School of Government, Victoria University of Wellington * 6. Crosscutting Education Integrated Care Academy © Part 1 Chaired by Viktoria Stein, Robin Miller and Jacquie Cummings - What is Integrated Care? Overview of concepts, models and tools. (Viktoria) - What is the international evidence about impact and key success factors including culture and values (Robin) - Implementing integrated care in the NZ context: policy, data, impact and challenges (Jackie) Group discussions throughout Draft Programme – subject to change 3 10.30 – 11.00 Refreshments, exhibition, posters and networking 11.00 – 12.30 1. Promoting a healthy life through education and activation Chaired by Nick Chamberlain PARALLEL SESSIONS 2 2. Workshop: Case studies highlighting integrated mental health services Chaired by Prof David Perkins, University of Newcastle, Australia 224 No single intervention will solve the obesity epidemic – RACP physicians and paediatricians exploring points in the life cycle to prevent and manage obesity for children and families Professor Chris Bullen, The Royal College of Physicians, New Zealand 177 Health 4 Life. Improving Maternal Physical Activity and Nutrition Tanya Radford, Health Promotion Team Leader, Te Awakairangi Health Network and Tricia Keelan, General Manager | Māori and Population Health, Compass Health 134 Supporting Weight Management in Primary Care ABO Programme – Brief Opportunistic Intervention & 3. Workshop: Whanau Ora and Te Tiriti 4. Risk prediction tools and strategies Chaired by Keelan, Tricia, Compass Health Chaired by Tracy Johnson, Denver Health Searching for Te Tiriti in Primary Care (203) Optimising Resource Use in General Practice with Predictive Risk Modelling (180) Damien Hannah, Product Manager, Clinical & Change Management, ProCARE Population base integrated care in Poland- policy process (221) (Koziel, Anna et al) The decentralization and integration of Norwegian psychiatric services and possible implications for coercive practices (115 + 149) (Wynn, Rolf and Myklebust, Lars Henrik) Stratification of patients by risk of acute hospitalisation – algorithm development and implementation (163) John Grant, Director of Business Intelligence and Martin Hefford, CEO, Compass Health Evolving Integrated Care: Moving Towards a Population Health Approach (129) G. Ross Baker, Professor, Institute of Health Policy, Management and Evaluation, University of Toronto CDHB/ Police Watch-house Nurse Initiative (95) (Howie, Stephen James) 137 Identifying and Selecting Patients for Integrated Care Interventions in NSW: Unpacking Risk Stratification Erin Lilley, Integrated Care Program Manager, NSW Ministry of Health Clinical Video Telehealth for Mental Health Care: Operations, Engagement and Outcomes (160) (Naseem, Ahsan) Implementing new models of integrated mental health care: what impacts effective performance? (126 + 130) (Ehrlich, Carolyn) Draft Programme – subject to change 5. Workshop: Policy design and implementation for a new paradigm Chaired by Chai Chuah and Prof Anne Hendry The Five Eyes of Innovation (198) (Yap, Jason) Transformation lab – to sustainability and beyond Chai Chuah and Prof Anne Hendry A Real-time Frequent Hospital Admitter Risk Stratification 4 Ongoing Management (Jones, Philippa Mary) Call To Action Through Sport (Sweeney, Dave) (91+92)* Model (FAM-FACE-SG score) to predict “Familiar Faces in Singapore” (11) Dr. Low Lian Leng, Singapore Health Services Integrated Care for Emergency Medical Patients - Irish Acute Medicine Programme (93) Dr Orlaith O Reilly, National Clinical Advisor and Programme Lead, Health & Wellbeing, Health Service Executive – South (SE), Ireland Draft Programme – subject to change 5 6. Crosscutting Education Integrated Care Academy © Part 2 Chaired by Viktoria Stein, Robin Miller and Jacquie Cummings - Introduction of the Project Integrate Evaluation Framework (Viktoria) - Discussion and reflection in small groups on where we stand with implementation: in our organisation, profession, local context - 'And now what?' - how can academics, practice and policy work together: discussion and sharing of examples - Wrap-up: building a learning environment 12.30 – 14.00 Buffet Lunch, exhibition, posters and networking 13.00 – 14.00 Lunchtime Workshops 1. Oral Poster Session: Engaging children, families and communities 2. Workshop: Whanau Tahi 3. Workshop: Quality Expeditions for GP Federations (13) 4. Workshop: IBM Watson Health - Cognitive care management improves integrated care in Harrow (119) Chaired by Dr Andrew Wilson Draft Programme – subject to change 6 Perceptions about Perinatal Deaths in the Mountainous Villages of Nepal: Fatalism and Acceptance Contributing to Poor Perinatal Survival (171) (Paudel, Mohan) An integrated model of care for children at risk of developing chronic respiratory disease (64) (Aish, Harley et al) 56 Where Youth Health and Youth Justice Intersect Robyn Sharp, MN, Team Leader Health Services, Rotovegas Youth Health @ Te Maioha O Parekarangi Youth Justice Residence and Christine Betchetti, Team Leader Clinical Practice, Te Maioha O Parekarangi, Youth Justice Residence, Child, Youth and Family Chair, NHS South Cheshire CCG & AQuA Fellow in Leadership for Quality 2016 Social care accounts for as much as 40% of a typical London Borough’s budget and could soon exceed all other council spending. IBM Watson Health and the London Borough of Harrow are taking an integrated approach to health and social care programmes and to improve individual choice in UK health and social services through the facilitation of personal health budgets, the use of cognitive technology, and care management best practices. Councillor Anne Whitehead, Harrow Council Martin Duggan, Director of Strategy and Market Development, Social Programs, IBM Watson Health Professionals mastering identity ambiguity to improve participation in a small-scale nursing home (161) (Koster, Luz Angela) engAGE – Local Integrated Multidisciplinary Teams for Older People (197) Dr Lucy Fergus, Geriatrician Draft Programme – subject to change 7 Older Persons Health, Rehabilitation and Allied Health Sevices, Hawkes Bay Hospital 3 Tweets are not always supportive of patients with mental disorders (Wynn, Rolf et al.) * 14.00 – 16:00 PARALLEL SESSIONS 3 1. Co-designing care – empowering people 2. Improving patient journeys through integrated care pathways 3. Creating networks to provide holistic care for vulnerable populations 155 Integrated management pathways for alcohol and drug clients into treatment (impact) service reduces emergency department visits (Demirkol, Apo et al) The Inner Sydney Urban Partnership for Health and Wellbeing (146 + 190) (McGeorge, Peter et al) Chaired by Vince Barry, 22 Respiratory Patients Breathing Life into the Canterbury Integrated Respiratory Service Louise Weatherall, Community Respiratory Nurse, Canterbury Clinical Network 223 Using co-design process to develop care options for people with chronic and complex care needs across four community health services in the Southern Melbourne Primary Care Partnership, Debra Starr, Central Bayside Community Health Services Parkdale, Victoria Australia 217 A randomized controlled trial measuring the effectiveness of a biopsychosocial integrated care model, care pathway and enhanced patient navigation for the management of patients with Chronic Obstruction Pulmonary Disease (COPD) in the community (Kannusamy, Premarani) Draft Programme – subject to change Equally Well: together we are making a difference (85) (Lockett, Helen) * Re-orienting models of care: the creation of integrated physical and mental services (143) James Baker, Simon Besley and Allison White, North Sydney Local Health District Mental Health & Drug and Alcohol * Assessment and Management of Self Harm in Emergency 4. Measuring integrated care to improve quality 5. Implementation: Using data to improve service design Chaired by Les Toop Chaired by Gregor Coster 36 GPVu: Your Practice Insight (Allen, Gary) 81 Transforming child health through the delivery of an integrated health information programme Bronwen Warren, Service Manager Child and Youth Health, Pinnacle Midlands Health Network ** 127 Integrated care for participants attending general practice: a record linkage study based on the 45 and Up population cohort study Julie McDonald, SEaRCH South Eastern Sydney Research Collaboration Hub, University of New South Wales 75 Patient Reported Measures: Delivering Outcomes and Experiences that matter to patients in NSW (Tinsley, Melissa) 54 Precision Driven Health: A New Zealand Research Partnership (Dobbie, Gillian) 187 The development story of creating a whole of system cloudbased platform for supporting quality improvement for integrated care (Carswell, Peter) 8 Linda Betts, Linda Betts & Associates, Essendon, Victoria Australia 158 Empowering CommunityDriven Change: Leadership in Southcentral Foundation’s Nuka System of Care (Gottlieb, Katherine) Developing an improvement leaders fellowship programme and the evaluation of the integration of patient fellows (114) (Myron, Rowan Rachel et al.) 213 The Unmet Needs of Patients and Carers within Community Based Primary Health Care Kerry Kuluski, Scientist, Sinai Health System and Assistant Professor, Institute of Health Policy, Management and Evaluation, University of Toronto 179 Better Journeys for People with Dementia in Northern Sydney (Olivetti, Lyn et al.) * Departments in Ireland: The National Clinical Programme (204) (Wrigley, Margo) 193 Integrating care planning for cancer patients: A scoping review (Khan, Anum Irfan; et al) Relationships count – person centered wellbeing support in general practice (80) Dr Sue Copas, Community Participation Manager, Auckland District Health Board Standardising care for heart attack (STEMI) patients, Ireland (199) Dr. Siobhan Jennings, Consultant Public Health Medicine, Department of Public Health, Dr. Steevens's Hospital 19 Developing a culture of health through a prevention pathway in a French Mediterranean region (Reuzeau, Jean-Claude et al) Draft Programme – subject to change 188 Development and testing of the Provider and Staff Perceptions of Integrated Care (PSPIC) Survey: Provisional results Sarah Derrett, Associate Professor in Public Health (Health Systems & Public Policy) and Director – Injury Prevention Research Unit, Department of Preventive and Social Medicine, University of Otago* Using Front Line Networks to Develop and Implement Data Driven Policy (67) Richard Lewanczuk, Alberta Health Services, Canada Preliminary report of unmet needs in persons living with physical deficiencies in Quebec, Canada: a target for service integration (154) Michel Raîche, PhD Associate Researcher, Research Centre on Aging, CIUSSS-Estrie CHUS 28 A marketing approach to innovation in chronic care: new value for patients in Lombardia region Dr. Elena Bellio, Department of Marketing and CERMES Centre for Research on Marketing and Services, Bocconi University, Italy 62 A Systematic Review of Indicators to Measure Population Health Professor Julian Thumboo, Director, Health Services Research & Evaluation, SingHealth Regional Health System, Singapore Health Services* 9 6. Workshop: The Pegasus Health Small Group Education Programme (12) Led by Dr Caroline Christie, Pegasus Health 16:00 – 16.30 Refreshments, exhibition, posters and networking 16.30 – 18.00 PLENARY 1 – Taking measures to improve quality Chaired by Dr Janice Wilson, Chief Executive, Health Quality & Safety Commission (HQSC) Using frameworks to measure and promote quality and integrated care: lessons from USA Dr Richard Antonelli, Medical Director of Integrated Care, Medical Director of Physician Relations and Outreach, Boston Children’s Hospital/ Harvard Medical School Getting the measure of integration: lessons from New Zealand (185) Richard Hamblin, Director, Measurement and Evaluation, Health Quality & Safety Commission Real-life data analysis and evaluation at the Clalit Research Institute: Data-driven policy in action for improving quality Dr Maya Leventer-Roberts, Director Translational Policy, Clait Research Questions and discussion 18.00 Welcome Drinks 19.30 (TBC) Stakeholder Dinner (Invitation only) Draft Programme – subject to change 10 Thursday, 24 November 2016 8.30 – 9.15 Main Theatre Powhiri 9.15 – 9.30 Official Opening Hon Dr Jonathan Coleman, Minister of Health and Minister for Sport and Recreation, Ministry of Health 9.30 – 11.00 PLENARY 2 – Promoting the health of children and families/whanau Chaired by Professor Alan Merry, Chair, Health Quality & Safety Commission (HQSC) Developing integrated care models for children and their families Fionnagh Dougan, Health Service Chief Executive and Frank Tracey Executive Director, Community, Mental Health and Statewide Services, Children’s Health Queensland Caring for Country Kids: Improving the Health and Wellbeing of Children in Rural and Remote Areas Lindsay Cane, CEO, Royal Far West ‘Caring for Country Kids’, Sydney, New South Wales, Australia Next Generation Study Dr Judith Sligo/Assoc Prof Bob Hancox, Otago University 11.00 – 11.30 Refreshments Draft Programme – subject to change 11 11.30 – 13.00 PARALLEL SESSIONS 4 1. Healthy children: whanau ora around the world 2. Technology-supported care Chaired by Frank Tracey Chaired by Fiona Thomson, GPNZ Ha ngawiri (Breathe Easy) (141) Katie Inker, Nurse Practitioner and Marlene Whaanga Dean, Community Health worker, WHAIORA (Maori Health Organisation working to promote health and wellness in the Wairarapa) Mana Tu Diabetes (201) (Jansen, Rawiri) Improving Integrated Management of Newborn and Childhood Illnesses in Northern Uganda (58) (Chitashvili, Tamar) ** Kids GPS Integrated Care Leaving the Ivory Tower (49) (Altman, Lisa) 69 Paediatric Optometry Alignment Project: towards interprofessionality between paediatric eye care providers Dr Dana Newcomb, GP Liaison, Children’s Health Queensland 106 Promoting Patient Empowerment and Engagement in Care: The U.S. Veterans Health Administration (VHA) Home Telehealth Program Mary Walker, DNP (Doctor of Nursing Practice), Veterans Affairs (VA) Veterans Integrated Service Network 23 Telehealth Program Manager, Veterans Health Administration 215 Chronic Heart Failure Care Model for Home Monitoring of Patients Dr Rajiv Jayasena, Business Relationship Manager & Victorian Lead, eHealth Research Program, CSIRO Health & Biosecurity Business Unit and Iain Edwards, Director of Integrated Care & Dental, Peninsula Health 2 Patient centred care - Green Cross Health's approach to managed disruption (Simon, Jonathan Edward) Draft Programme – subject to change 3. Towards health care homes (medical homes) in local neighbourhoods Chaired by Jeff Lowe 4. What influences policies? Analysing the past to influence the future 5 Preliminary Experiences with the Integration of a Patientcentered Medical Home into Ambulatory Healthcare Services Centers in Abu Dhabi (Baynouna Al Ketbi, Latifa Mohammad et al) Critical Success Factors for Regional Health Systems - An International and Local Comparison of What Makes Regional Health Systems Tick (207) (Yap, Jason) 100 Weaving many strands: Northland Neighbourhood Healthcare Home Development Liane Penney and Jenni Moore, Northland DHB 72 Integrated Healthcare Homes & Neighbourhoods: governance, clinical, managerial & evaluation matters Prof Siaw-Teng Liaw, UNSW Medicine Australia** 26 The Western Sydney Integrated Care Program: Qualitative Evaluation Dr Steven Trankle, Research Fellow, School of Medicine, Western Sydney University 5. Implementation: QI frameworks to support change Chaired by Ros Rowarth Integrated Care: Better and Cheaper (7) Prof Guus Schrijvers, Chair, International Foundation for Integrated Care (IFIC) Inter jurisdictional governance for a health system – is it possible? (111) Nicholson, Caroline, Honorary Senior Lecturer, Discipline of General Practice, School of Medicine, University of Queensland 97 Reform but no change: The case of aging at home policy in Ontario, Canada (Peckham, Allie et al) Predictive risk modeling: Policy applications and considerations. Tracy Johnson, Denver Health 107 South Island Well Child Tamariki Ora Quality Improvement Project Anna Foaese, South Island Well Child and Tamariki Ora, Quality Improvement Project Manager, South Island Alliance Programme Office and Michael McIlhone, Director of Nursing, Pegasus Health 142 Sharing coordination of Health Services on Flinders Island using an applied continuous quality improvement approach Dr Sarah Ahmed, Clinical Epidemiologist, Primary Health Tasmania and Angela Smith, Nurse Unit Manager, Flinders Island Multipurpose Centre * 169 Planned Proactive Care – a quality improvement framework for Primary Care Dr Tim Hou, GP Clinical Lead Planned Proactive Care and 12 and GP, Mater Refugee Complex Care Clinic Hannah Johnson, Project Officer, Queensland Children’s Eye Health Strategy, Children’s Health Queensland 174 Owning My Gout – Engaging people with Gout in a Pharmacist-Led Collaborative Gout Management Service (Rolland, Ta-Mera Cherina) Lucy Hall, Programme Manager - Integrated Care Team, Counties Manukau Health 6. Implementation: Engaging the workforce to lead change 1 Relationship Centred Practise (Phillips, Andrew John) 176 Integration between general practitioners and other health care providers in New Zealand in 2015 (Townsend, Frances et al) 39 Engaging Clinicians to lead improvement of care integration Sharyn White, Director of System and Service Integration – Northern NSW, North Coast Primary Health Network 128 Implementing peer support workers in clinically oriented sub-acute mental healthcare teams: New approaches - new challenges (Ehrlich, Carolyn et al) Draft Programme – subject to change 13 13.00 – 14.30 Buffet lunch, exhibition, posters, networking and lunchtime workshops 13.30 – 14.30 Lunchtime Workshops 1. Workshop: Curricula Development for Integrated Care 2. Oral Poster Session: Using technologies to improve services Chaired by Christopher Kewley Chaired by Albert Alonso Confronting the paradigm of discipline specific expert knowledge: Is professional integration the Holy Grail for sustainable and authentic models of co-production and integrated care? (125) (Kewley, Christopher) 66 Electronic alert on diagnosing an HIV indicator condition in Primary Care (Cayuelas, Laia et al) Integrating Our Knowledge of Integrated Care – A Framework for Knowing, Understanding, Improving and Sharing What We Know (208) (Yap, Jason CH) 136 The usability, usefulness and use of a national collaborative IT platform for the purpose of continuity of care Chelsea Ah, Senior Manager, Clinical Transformation Services Information Services Division, MOH Holdings Pte Ltd 3. Workshop: Implementation – the experience with medical homes in Australia and North America Chaired by Rahbar, Safa Majidi et al 4. IJIC: Meet the Editors 205 Discussion on the Implementation of the Patient Centred Medical Home model Experiences from Australia 182 Health Care Home - what is it? (Parker, Helen) + Prof Claire Jackson and Dr Richard Antonelli 71 eHealth and Integrated Primary Health Care Centres (Liaw, Siaw-Teng et al) 59 Seeking to Understand the Patient Experience & Co-Design a Self-Management App (Charles, Jocelyn Elizabeth) Draft Programme – subject to change 14 21 Retrospective Analysis of Telemonitoring (RATE) Veronica Gonzalez-Arce Research & Evaluation Officer | Integrated Health Care, South Western Sydney Local Health District 18 Admission 2 Discharge Together (A2D) – improving the hospital journey for people with intellectual disability Lif O’Connor, Clinical Nurse Consultant, The MetroRegional-Intellectual-Disability Network, South Eastern Sydney Local Health District 184 Practice Population Profiling – Using PMS data for patient and practice benefit Dr Hwell Lloyd, Director of Health Informatics and Chris Churcher, General Manager, Health Informatics, BPAC Clinical Solutions LP Diane Taylor, Team Leader, Planning and Performance and Paul Abernethy, General Manager, Programmes and Practice Development, Te Awakairangi Health Network Draft Programme – subject to change 15 Main Theatre 14.30 – 16.00 PLENARY 3 – Reorienting the model of care Chair Dr Jeff Lowe, Chair, General Practice New Zealand (GPNZ) Integrated Care in Action: The Counties Manukau Experience (105) Benedict Hefford, Director of Primary Health and Community Services, Counties Manukau Health Moving towards Integrated Care Organisations (ICOs): Lessons from the Basque Representative from O+berri / Basque Foundation for Health Innovation A vision for general practice and a sustainable health care system: lessons from Australia Dr Steve Hambleton, Chair, Queensland Clinical Senate Questions and discussion 16.00 – 16.30 Refreshments, exhibition, posters and networking 16.30 – 18.15 PARALLEL SESSION 5 1. Improving access to services and information for hard to reach populations Chaired by Ron Durham 2. Empowerment through selfmanagement 30 Dilly Wanderer initiatives – Wollondilly Health Alliance Paige Brown, Project Manager, Wollondilly Health Alliance, Ally Dench, Executive Director 4. Integrated care measurement frameworks Chaired by Campbell Brebner 3. Key enablers for multidisciplinary and inter-sectoral collaboration in primary care Chaired by Larry Jordan 51 Introduction of the DESMOND Programme for Type Two Diabetes to WellSouth Primary Health Network Rebecca Grant, Long Term 210 Co-location of multidisciplinary professionals within Primary Care Centres in Italy: how do they collaborate? An insight on three cases studies 144 Validating the Rainbow Model of Integrated Care Measurement Tool: results from three pilot studies in The Netherlands, Singapore and Australia Draft Programme – subject to change 5. Better value for money Chaired by Michael Howard 24 Integrated categories for integrated care - the importance of patient centred categories (Hoyle, Philip) 16 Community Services & Corporate Support Wollondilly Shire Council 20 A community cultural literacy programme becomes the trojan horse. (Te Karu, Leanne) 110 A model connecting practice, research and policy to improve refugee health outcomes (Combined with 109) Caroline Nicholson, Director, Mater UQ Centre for Integrated Care & Innovation 98 Caring for Caregivers: Establishing Resilience through Social Capital Allie Peckham, Postdoctoral Fellow, University of Toronto, Institute of Health Policy, Management and Evaluation* 118 Transfer of the idea of the Managed Clinical Network into less advanced settings Tarry Asoka, Consultant in Health Policy, Planning and Management, Care-Net Ltd (Nigeria) Conditions Community Nurse, WellSouth 164 Manawanui whai ora kaitiaki: empowering selfmanagement through a partnership approach (Webber, Lindsey Ann) from Tuscany Region through Social Network Analysis Manila Bonciani, PhD Research Fellow, Sant'Anna School of Advanced Studies, Pisa (Italy) Institute of Management, Laboratory of Management and Health 27 Transforming patient engagement to take charge of their health and wellbeing Diana Dowdle, Delivery Manager, Ko Awatea 68 "To be followed up in general practice" - developing and implementing a shared care model for prostate cancer. (Bro, Flemming et al) 186 Creating self-management teamlets in a primary care clinic; the successes of a clinical-peer team Leona Didsbury, Health Psychologist, Self-management Trainer and Gary Sutcliffe, Starcare Centre * 83 How are co-located primary health care centres integrating care for people with chronic conditions? Julie McDonald, SEaRCH South Eastern Sydney Research Collaboration Hub, University of New South Wales 113 Are patient and carer experiences mirrored in the Practice Reviews of SelfManagement Support (PRISMS) provider taxonomy? Dr Nicolette Sheridan, Associate Dean Equity, Faculty of Medical & Health Sciences, Associate Professor, School of Nursing, University of Auckland 25 GPs- You Can Make Time in Your Day - You can regain Control (Edwards, Jan et al) * Draft Programme – subject to change (Valentijn, Pim Peter et al) 90 Whole of system measurement for integrated care: The Counties Manukau experience and creation of aspirational goals (Gauld, Robin et al) 183 We know what to do, but how do we do it? A metanarrative review of implementation frameworks to guide the iCOACH project (McKillop, Ann et al) 123 and 153 Evaluating the 'Health Links": A Case Study using the Organizational Context and Capabilities for Integrating Care in Ontario, Canada Agnes Grudniewicz, Assistant Professor, Telfer School of Management, University of Ottawa, Ontario, Canada 195 HealthLinks: Incentivising better value chronic care in Victoria (Ferrier, Denise et al.) 135 The value based Logan Wellbeing Program successfully diverts inpatient funding, improving patient and economic outcomes (Crompton, David et al.) * 222 Outcomes Based Commissioning - can the care really follow the patient? An Australian perspective (Sheather-Reid, Rachel) * 104 Flexible funding for effective, individualised, integrated care Dr Jennifer Smith-Merry and Associate Professor James Gillespie, University of Sydney 17 6. Education & Training: Changing attitudes: enabling health workforce to provide holistic care Using action research for workforce development and planning in integrated care (150) (Akehurst, Beverley JOY) 133 How do health professionals work in a recovery-oriented way? (Ehrlich, Carolyn) Combined with: 132 Uncovering the work involved with personally supportive recovery-oriented practice (Chester, Polly et al.) 189 Integration of Respiratory Services in Hawke's Bay Trish Freer, Health Programmes Manager PHO, Health Hawke’s Bay – Te Oranga Hawke’s Bay 14 An investigation into the barriers and facilitators of acceptance, and use of Bay Navigator Pathways by general practitioners in the Western Bay of Plenty Dr. Anel Reyneke, Department of General Practice and Draft Programme – subject to change 18 Rural Health, University of Otago and GP in Papamoa, New Zealand 20.00 Congress Dinner Friday, 25 November 2016 Main Theatre 8.30 – 10.30 PLENARY 4 – Engaging people and communities Chaired by Dr Viktoria Stein, Head of the Integrated Care Academy ©, International Foundation for Integrated Care (IFIC) From cooperation to partnership and patient leadership: reflections from the English NHS Jocelyn Cornwell, CEO, The Point of Care Foundation WHO efforts in measuring people and community engagement in healthcare Dr Hernan Montenegro, Coordinator, Services Organization and Clinical Interventions Unit, Service Delivery and Safety Department, World Health Organization (WHO) xxx Awerangi Tamihere, Director Strategy and Design Thinking for Outcomes, Te Whānau O Waipareira Questions and discussion 10.30 – 11.00 Refreshments Draft Programme – subject to change 19 11.00 – 12.45 PARALLEL SESSIONS 6 1. Asking people what they want 2. Putting people first – changing regional health systems Chaired by Helen Rodenburg Chaired by Shelley Frost 194 Pacific peoples’ perspectives of Integrated Care services Dr Debbie Ryan, Principal, pacific perspectives 61 'Doing Better Together': Developing a cross-agency regional child health and wellbeing plan (Shaw, Miranda Jane) 82 Self-determination: what do people who experience severe mental illness want from public mental health services? (Mattner, Sandra) 55 Delivering an integrated system of care in Western New South Wales, Australia (McLachlan, Scott et al.) 99 Frail older people’s use and experience of the Irish healthcare system: a mixed methods study to inform the design of integrated models of care (Roe, Lorna Dorothy et al) 220 Networks for care: Improving quality of hospital care for rural communities Dr Carol Atmore, University of Otago, New Zealand 63 Mixing it up: private, public, federal, state, seeking health outcomes in an integrated primary care centre – the Oran Park Family Health experience! (Duggan, Justin et al) 29 An Integrated Health Collaboration – A Localized Solution (Pennock, Rene et al) Draft Programme – subject to change 3. Measuring what matters: incorporating values as outcome measures Chaired by Awerangi Tamihere 4. Incentivising integration of services – innovative funding models 5. Implementation: Integrated care in AsiaPacific Chaired by Jason Yap 33 An Evaluation of Payment Incentives for Community-Based Psychiatric Care in Ontario, Canada (Rudoler, David) 34 Paying for primary care: The relationship between payment for primary care physicians and selection of patients based on case-mix (Rudoler, David Michael et al.) (one presentation) 94 Irish Integrated Care Programme for Chronic Disease Supporting General Practice Dr. Orlaith O Reilly, National Clinical Advisor and Programme Lead, Health & Wellbeing, Health Service Executive – South (SE) Public Health 211 Innovative funding models to incentivise integrated care (Prior, Emily) 16 Local Resource Based Community Care Development as Asset for the Silver Economy of the Region (TSARTSARA, Stella I.) 76 The challenge of making health services peoplecentred: how are policymakers in Asia approaching it? (Tan, Clive) 121 Integrated care in China, challenges and opportunities Dr HAO CAI, Postdoctoral Researcher, Department of Health Science and Technology, Aalborg University 167 Developing of social and community prescription model as the third system for sustainable community-based integrated health care system Toshiro KUMAKAWA, Senior Researcher, Department of Health and Welfare Services National Institute of Public Health, Japan 60 Implementing an Integrated Care Framework in Singapore: The Experience of the 20 152 Effects of provider incentives mechanism in integrated healthcare delivery system reform: a quasi-experiment on patients with chronic diseases in rural China Dr Wenxi (Kammy) Tang, Assistant Professor in School of International Pharmaceutical Business, China Pharmaceutical University 6. Implementation: Changing organisations and management to change service provision 147 GOODBYE COMAND & CONTROL – HELLO CIRCLES! (Saberi, Vahid) 120 & 131 Leadership and Professional Engagement in the Implementation of Integrated Care: Lessons from 9 Cases in the iCOACH Project, Ross Baker + Jay Shaw, Women's College Hospital SingHealth Regional Health System Professor Julian Thumboo, Director, Health Services Research & Evaluation, SingHealth Regional Health System, Singapore Health Services 156 A Model of Care for a Regional Health System Dr Ng Yeuk Fan, Deputy Director (Special Projects), Khoo Teck Puat Hospital, Alexandra Health System 7. Workshop: Introducing the Special Interest Group on Managing Complexity Chaired by Prof Anne Hendry 209 Learning from iCOACH: implementing integrated care for older adults with complex health needs (Wodchis, Walter P et al) 78 What does one learn from the implementation of a mandated integrated network for older adults across three different settings in Quebec (Breton, Mylaine et al) Draft Programme – subject to change 21 122 Can complexity dynamics be harnessed to improve integration of care? The implementation of the Health Links in Ontario, Canada Agnes Grudniewicz, Assistant Professor, Telfer School of Management, University of Ottawa, Ontario, Canada 166 Tima’i mo se taeao fou new beginnings for a new tomorrow Le’aupepe Elisapeta Karalus, Chief Executive Officer, K’aute Pasifika Trust and Kim Holt, General Manager, K’aute Pasifika Trust 138 The Future of Chronic Conditions Management in NSW: Integrated Care for People with Chronic Conditions Erin Lilley, Integrated Care Program Manager, NSW Ministry of Health and Adam Jogee, Manager - Australia, Francis Group International (FGI) 196 Anticipatory Care Planning in Scotland (Cumming, Stuart) 12.45– 14.00 Buffet lunch, exhibition, posters, networking and lunchtime workshops 13.00 – 14.00 Lunchtime Workshops 1. Oral Poster Session: Workforce redesign - the future workforce 2. Oral Poster Session: Measuring integrated care outcomes – improving access 57 Promoting the delivery of integrated care to citizens through the area managers (de Matos, Rosa Valente) 15 Cost effectiveness of integrated care in patients with acquired brain injury Dr Aine Carroll, National Director for Clinical Strategy and Programmes, Health Service Executive, Ireland 52 Building better systems on strong relationships: A co- Draft Programme – subject to change 22 design case study of a local initiative Dr Paul Cooper, Clinical Director Acute Care Team, Central PHO 53 Non-medical prescribing in New Zealand: Is it achieving its aims? (Smith, Alesha) 101 Quality Enhancement Program: A Delirium-caring Culture Nurturing Program in Acute Geriatric Setting- 2-years Review (Tang, Lap Nin) 87 Turning the patient promise into reality Jane Cullen, Quality Improvement Advisor, Health Quality & Safety Commission 6 Remodelling care for low back pain: tripartite partnership among general practitioners, physiotherapists and hospital specialist’s Dr Jasper W.K. TONG, Deputy Group Director, Group Allied Health, Singapore Health Services 228 Different organizational and financial outcomes in middle sized primary care practise in Poland after basic care Draft Programme – subject to change 41 Evaluating integrated social care by utilizing regional resources in Japan Masaaki Otaga, Researcher, National Institute of Public Health, Japan 170 Integrated Care Management in Patients with Atrial Fibrillation Dr Jeroen Hendriks, Derek Frewin Lecturer, Centre for Heart Rhythm Disorders, University of Adelaide 65 Integrated psychological care in Inflammatory Bowel Disease outpatients: Early data from a new initiative Taryn Lores, Psychologist / Health Psychology Registrar, IBD Service, Royal Adelaide Hospital, Adelaide SA Australia 175 Understanding the audience: Improving the impact of public performance reporting on quality of care. (Kelaher, Margaret et al) 148 ICD (Integrated Cardiac Device) Care through PACED (Patient-centred and Cardiac Nursing Engaged Device) 23 coordination model implementation. (Prusarczyk A) 14.00 – 15.30 Services in a Hospital in Hong Kong (Leung, Yuen Wa et al.) PLENARY 5 – Funding and incentives that promote health outcomes Chaired by Dr Nick Goodwin, CEO, International Foundation for Integrated Care (IFIC) Keynote address: xxxxx Hon Bill English, Deputy Prime Minister, Minister of Finance and the Minister Responsible for Housing New Zealand Corporation Funding and incentives to promote health outcomes considering you experience of alliance contracting in Canterbury Carolyn Gullery, General Manager - Planning & Funding, Canterbury DHB & West Coast DHB XXXXXX Gabriel Makhlouf, Secretary and Chief Executive, The Treasury A funding model of shared savings on a regional meso-level – possible for countries with sickness funds or state owned health systems: The OptiMedis-model of Gesundes Kinzigtal in Germany Helmut Hildebrandt, CEO, OptiMedis and Gesundes Kinzigtal Questions and discussion TBC CLOSING CEREMONY Poster Display Only (no oral presentation time allowed) 1. 31 SNOMED Browser and Web Services: Enhancing Primary Care & Emergency Services in New Zealand, Dr Ahmed Javad, President Technical Services, Valentia Technologies Limited, Ireland Draft Programme – subject to change 24 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 84 Cardiovascular disease risk and management in people who experience serious mental illness (Lockett, Helen et al) 9 Clinical advisory pharmacists within general practice Dr Linda Bryant, Chair Clinical Advisory Pharmacists Association and colleagues 70 Analyze and improve the patient flow in hospital environments, with improved layout different sectors: A case study of Shahid Beheshti hospital, Iran (Sadeghi et al) 140 HIV – PEP(Post-Exposure Prophylaxis) ACCESS PROJECT Sid Kaladharan, Project Officer- HIV & Sexual Health, HIV FOUNDATION QUEENSLAND 44 Organ transplant in India (OTII): Progress and challenges through net working system (Barik, Mayadhar et al) 23 What do patients' want? Time to innovate medicine information leaflets Amber Young, PhD Candidate, Associate Professor June Tordoff, Project supervisor, and Dr Alesha Smith, Project supervisor, School of Pharmacy, University of Otago 45 Integration of cure and care motivated by the hospital budget (Szynkiewicz, Piotr Rafal et al.) 214 A comparison of the policy and institutional environment relevant to community-based primary health care in Ontario, Quebec and New Zealand (Tenbensel, Timothy Gerard et al.) 79 Client-service engagement in social service provision as co-creation of value (Nicholas, Graeme) 4 Health professionals’ reactions to patients’ social media posts about treatment (Wynn, Rolf et al.) 173 A Lifespan of Care – Connecting the Dots a National Intestinal Failure Service Approach Briar McLeod, Clinical Nurse Specialist, NZ National Intestinal Failure Service 48 Antiepileptic drug exposure in pregnancy and pregnancy outcome from national drug usage data (Richards, Noni) 112 Geographic and Perceived Healthcare Access Equity among Patients with Acute Cardiovascular Event in China Xiaoguang Ma, Associate professor, Zhejiang University 88 What Impact Does Behavior of Doctors and Patients on Service Integration of Multi-institutional Readmission cross Township—county Hospitals in Rural China (Zhang, Yan et al) 181 The New Zealand health care system: Digital disruption, innovation and the opportunity for new approaches to integrating care (Marmoush, Ahmed et al) 227 Spiritual Care Advance Directive (SCAD) ®: A guide for a spiritual counselor to provide therapeutic and creative interventions at End-of-Life care James H. Kim, Board Certified Chaplain, Certified in Thanatology, Spiritual Care, Torrance Memorial Medical Center, Torrance, CA USA For further information, contact: Fiona Lyne, Director of Communications, International Foundation for Integrated Care [email protected] Draft Programme – subject to change 25
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