2
Table of Contents
Mission and Services Offered ...................................................................................................................... 3
Organizational Chart .................................................................................................................................... 4
From the Director ......................................................................................................................................... 5
2014-2015 Accomplishments ....................................................................................................................... 6
2015-2016 Goals .......................................................................................................................................... 7
Faculty/Staff Parking Permits Issued ........................................................................................................... 8
Commuter Parking Permits Issued ............................................................................................................... 9
Housing Parking Permits Issued ................................................................................................................. 10
Special Use Parking Permits Issued ............................................................................................................ 11
Motorcycle Parking Permits Issued ............................................................................................................ 12
North Parking Permits Issued ..................................................................................................................... 13
Presidential Partner Permits Issued ........................................................................................................... 14
Total Parking Permits Sold Per Month ....................................................................................................... 15
Citations Issued by Month .......................................................................................................................... 16
Breakdown of Total Citations Issued .......................................................................................................... 17
First Level Appeals by Month with Result .................................................................................................. 18
Second Level Appeals by Month with Result ............................................................................................. 19
Broncholink Breakdown by Month ............................................................................................................ 20
TPS Fiscal Year 2016 Revenue Breakdown ................................................................................................. 21
TPS Fiscal Year 2016 Expense Breakdown ................................................................................................. 22
3
Mission Statement:
To Provide the UCO community a safe environment and ready access to campus facilities by
efficiently using all available transportation and parking resources
Our Services:
TPS establishes parking rules and regulations, distributes parking permits, and manages the
parking facilities on campus. TPS also manages the alternative transportation programs
consisting of the free Broncholink bus service, carpool program, and Bum-A-Bike.
4
5
From the Director
Dear UCO Community,
Fiscal year 16 was a big year for the Transportation & Parking team. We
welcomed many new staff members, restructured our department, hired a
parking consultant, and did many other things.
We said good bye to the following employees: Victor Driver (Evening Lead Officer), G-Coty
Shorter (Service Rep. II), and Bill Harpster (Cycology Coordinator). We said hello to their
replacements, Kris Pittman and Brittany Eddins. To replace Bill, I promoted Dillon McDaniel who
became our Parking & Bicycle Maintenance Coordinator. I also completed the search for a new
Assistant Director, and am happy to report Justine Tozer has been on the job since October
2015 and has been doing an excellent job.
The biggest thing TPS did this past year was hire a parking consultant. We hired SP+ to do an
operational assessment and recommendation study. In this, SP+ reviewed our entire operation,
reviewed it against some of our peers, visited campus and did a community engagement study,
and delivered a 70+ page report to me. This report will be used to create the first ever TPS
business and strategic plan.
Additionally TPS built two new parking lots while redesigning another, lots 16, 24 and 57. Lot 16
at the corner of Ayers/Chartrand has 40 spaces and is being designated as housing while lot 57
at the corner of University/Campbell has 33 spaces and has been designated as the new west
side visitor lot. Lot 24 has been redesigned to provide a new west entry to the university.
We listened to the students of UCO who have asked for improved lighting in the parking lots,
and are pleased to announce that by October, all UCO parking lots with light poles in them will
be upgraded to LED. This is an investment of nearly $500,000. We also brought real-time
enforcement and are bringing pay stations to campus this fall.
Many other things occurred throughout the year, which will be detailed below. As always, if you
ever have any questions or concerns, please feel free to reach out to myself or any member of
my staff.
Sincerely,
Josh Stone, CPP
Director
6
2014-2015 Accomplishments
The Transportation & Parking Services office is always looking ahead as the campus continues
to grow and expand. These services include 53 UCO-owned parking lots, 5 leased parking lots,
the Broncholink bus, free Bum-A-Bike rentals, Carpool Program, and a North Parking Program.
TPS entered into an agreement with SP+ University Services to do an operational assessment
and recommendation study. This study looked at: customer orientation, budget, parking
assignment, organizational structure and resources, enforcement, permitting, and technology.
This report will be used to determine where TPS stands on parking best practices and will
ultimately be used to create a business & strategic plan
TPS enhanced its customer service operation by switching to real-time enforcement. With this
change citations written are immediately available in our system for viewing and TPS is
immediately able to assist a customer with questions or appeals
TPS upgraded the parking lot lights in several parking lots in FY15. Lots 4, 6, 10, 11, 12, 17, 18,
46, 47, & 53 were upgraded to LEDs
Creation of two new parking lots. Lots 16 & 57 were built in FY16 at a cost of $485,000. These
lots added 73 parking spaces to UCOs parking inventory
TPS brought parking occupancy count system, Parking Logix to campus in June 2016. This pilot
in the pay lot lets users know in real time how many parking spaces are available in the lot
before they enter it
7
2015-2016 Goals
TPS is looking into expanding the Parking Logix software to more lots on campus. Lots under
consideration are 4, 6, 11, 17, 18, 26, 27, and 28
TPS is beginning the process of creating a strategic plan which is something the department has
never had before. Using the report provided from SP+ we plan to create a plan that will lead the
department for the next 3-5 years
TPS plans to change the way the Nigh University Center visitor lot operates in switching it from
the pay-on-exit that now exists to a pay-on-entrance operations which would utilize pay
stations. This should improve the traffic flow and the ingress/egress situations that arise now
TPS is going to evaluate the options in regards to our parking model. We currently operate on a
hunting license system and are considering switching to a demand based system
TPS will continue the addition of surveillance cameras on campus in vital areas to improve
safety and security on campus. Expect to see cameras go up as the year progresses
TPS will conduct another survey in fall 2016 to gather feedback from customers
TPS has an intern through the STLR program, with a goal of better marketing the department
and communicating more with the UCO community
TPS will be bringing fixit stations to campus in order for those with bicycles to do things like fix
flat tires,
8
2500
2,026
2000
1500
1091
1000
596
500
54
44
39
August Sept.
Oct.
Nov.
6
55
38
Jan.
Feb.
29
20
23
31
April
May
June
0
July
Dec.
March
Total
Faculty/Staff Permits by Month
There are 14 faculty & staff parking lots at UCO, with 6 being for faculty/staff 24 hours a day
and 7 being faculty/staff from 7am-4pm. One of the benefits of being a full or part time
employee at UCO is the university currently pays for one parking permit per year.
9
12,000
10,643
10,000
8,000
6,244
6,000
4,000
2,251
2,000
982
321
86
72
Oct.
Nov.
118
106
43
49
98
April
May
273
0
July
Aug.
Sept.
Dec.
Jan.
Feb.
March
June
Total
Commuter Permits by Month
There are 12 commuter parking lots at UCO, which are reserved exclusively for commuter
students from 7am-4pm. There are also 10 multipermit lots available for commuter students to
use 24 hours a day. Commuter students can also park in some faculty/staff lots from 4pm-7am
(designated by the light blue color on the UCO parking map).
10
1600
1,404
1400
1200
1000
800
800
600
423
400
200
81
36
10
10
8
Oct.
Nov.
Dec.
15
14
5
1
1
April
May
June
0
July
Aug.
Sept.
Jan.
Feb.
March
Total
Housing Permits by Month
Housing students at UCO are allowed to park close to their place of residence. There are 16
housing lots located throughout the campus, which are exclusively for housing students 24 hours
a day. Housing students can also park in commuter parking lots and the light blue faculty/staff
lots from 4pm-7am. They can also use the 10 multipermit lots throughout campus.
11
120
106
100
80
63
60
40
20
13
10
8
6
3
0
0
0
1
0
April
May
2
0
July
Aug.
Sept.
Oct.
Nov.
Dec.
Jan.
Feb.
March
June
Total
Special Use Permits by Month
Special use permits at UCO are primarily used for cleaning services and contractors. This permit
allows the holder to park in any parking lot, regardless of lot type.
12
100
96
90
82
80
70
60
50
40
30
20
10
7
3
2
2
Oct.
Nov.
0
0
0
Dec.
Jan.
Feb.
0
0
0
0
April
May
June
0
July
Aug.
Sept.
March
Total
Motorcycle Permits by Month
Motorcycles, including motor scooters coming to UCO are required to display a valid permit.
Two wheeled vehicles are not allowed to park in a normal parking space. They must park in a
motorcycle space, which are identified on the parking map by a motorcycle symbol. Lots that
have motorcycle parking in them include: 4, 6, 10, 14, 16, 18, 26, 28, 36, 39, 44, 46, 48, & 53,
and motorcycle row by the Math & Computer Science Building.
13
16
16
14
12
10
8
8
8
6
4
2
0
0
0
0
0
0
Sept.
Oct.
Nov.
Dec.
Jan.
Feb.
0
0
0
0
April
May
June
0
July
Aug.
March
Total
North Parking Permits by Month
North Parking permits is an option for commuter students. Students order a commuter permit and
pay the going rate at that time. They then sign a contract with TPS stating they will follow all the
rules, including only parking in lots 1, 2, & 3 east of Wantland Stadium. If they do this all
semester, TPS will refund half the cost of their parking pass. Should they do it again during the
spring semester, TPS will refund the other half of their parking permit, making their parking free
for the year. TPS caps the number of north parking permits at roughly 100 per year.
14
120
106
100
80
60
50
40
30
20
12
3
2
3
Nov.
Dec.
1
1
Jan.
Feb.
3
0
1
0
May
June
0
July
Aug.
Sept.
Oct.
March
April
Total
Presidential Partners Permits by Month
Presidential Partner permits is a program operated by the UCO Foundation. A person must
donate at least $1,000 dollars to the university (each year) and buy a parking permit at the going
rate. They can then exchange their parking permit for a Presidential Partners permit. This permit
allows them to park in any lot, regardless of the lots designation. This program can be used by
faculty/staff and students. Get more information about Presidential Partners at:
http://www.uco.edu/foundation/make-a-gift/pp.asp
15
16,000
14,511
14,000
12,000
10,000
7,884
8,000
6,000
4,000
3,832
2,000
1,135
423
165
136
182
138
88
80
131
317
0
July
Aug
Sept.
Oct.
Nov.
Dec.
Jan.
Feb.
March
April
May
June
Total
Total Parking Permits Sold by Month
Transportation & Parking Services sells an average of 15,000 parking permits per year. A
parking permit is required to park in every parking lot under UCO control except for lots 10, 31,
& 57. Lot 10 is the pay-to-park lot and lots 31 & 57 are pay station lots.
16
18,000
16,518
16,000
14,000
12,000
10,000
8,000
6,000
4,000
2,340
2,418
1,790
2,000
1,681
1,487
1,670
1571
1,456
764
484
351
506
0
July
Aug.
Sept.
Oct.
Nov.
Dec.
Jan.
Feb.
March
April
May
June
Citations Issued by Month
Transportation & Parking Services issues citations to individuals who violate the rules and
regulations of parking at UCO. Citation fines range from $20-$100 + an immediate tow for
safety or state violations.
Total
No Permit
Altered/Forged Permit
Parked in Driveway
6 20 3 14 96 13 19
Breakdown of Total Citations Issued
TPS can write for 28 different types of violations. The highest number each year is for no permit
and wrong permit.
Unknown (PD)
1,365
Expired Permit
Illegal Exit/Entry
Decal Not Displayed in Plain
Decal Not Properly Affixed
Exceeded Posted Time Limit
Unauthorized Permit
Parked in Visitor Space
6
M/C Parked in Car Space
43 86 24 2 13 15 80 74 0
Parked in M/C Space
A+ Schools Parking Only
Warning - See Comments
Service Vehicle Space
Blocking Dumpster
Blocking Sidewalk
Crosswalk
Grass/Dirt
243
More Than One Space
62
No Parking Zone
7 107
Firelane
1,000
Parked in Reserved/Assigned Spot
4
Parked in/Blocking Phys.
239
Lost/Stolen Permit
2,000
Expired Meter
Wrong Permit
Not Properly Displayed
17
9,000 8,562
8,000
7,000
6,000
5,000
4,000
3,000
3,087
1532
793
0
1
18
1800
1600
1400
1200
1000
800
600
400
200
0
Appeals
July
67
Aug.
248
Sept.
281
Oct.
170
Nov.
157
Dec.
88
Jan.
84
Feb.
150
Mar.
149
April
137
May
54
June
40
Total
1,625
Upheld
8
45
45
29
58
31
39
63
63
53
11
13
458
Reduced
10
44
55
44
40
14
26
21
14
13
4
0
285
Waived
49
159
181
97
59
43
19
66
61
59
33
20
846
First level appeals. Anyone who receives a parking citation at UCO has the right to appeal the
citation. From the date of issue, the individual has 10 days to appeal. In their appeal they write
why they think their citation should be voided, what happened, or state their disagreement. The
first level is reviewed by TPS and they can uphold, reduce, or waive the citation. If it is upheld or
reduced, they can appeal to the second level within 5 days of TPSs’ ruling.
19
3.5
3
2.5
2
1.5
1
0.5
0
July
Aug.
Sept.
Oct.
Nov.
Appealed
Dec.
Upheld
Jan.
Reduced
Feb.
Mar.
April
May
June
Waived
Second level appeals. If an appealed citation is upheld or reduced at the first level, an individual has the
option of appealing to the second level. In order to do this the appeal must be filed within 5 days of the
first ruling. At this level the citation must be paid for before the second level appeal is filed and a $5
processing fee to cover administrative costs of the second level appeal is added to an individuals Bursar
account. At this level the individual can appeal in person to the board of volunteer faculty, staff, and
students. The board has the same three upholds: uphold, reduce, or waive; however if the first level
reduced the citation, the board can only uphold the reduction or waive the citation completely.
20
Broncholink Breakdown
10,000
9,000
8,000
7,000
6,000
5,000
4,000
3,000
2,000
1,000
0
July
Riders 5,655
Days
22
Aug.
8,151
Sept.
9,550
Oct.
7,808
Nov.
7,105
Dec.
5,121
Jan.
6,801
Feb.
7,281
March
6,566
April
7,394
May
4,222
June
4,772
22
21
23
20
22
21
20
23
21
21
21
The Broncholink bus is operated by Citylink Edmond. The Broncholink has been funded by TPS
since its inception in 2009. The Broncholink goes around the university and to many apartment
complexes located close to campus. This is the breakdown of the ridership each month, along
with the number of days the bus operated.
21
TPS Fiscal Year 2016 Revenue Breakdown
Expense Description
Parking Permit Sales
Amount
Percentage
$1,634,612.63
71%
Parking Citation Revenue
$400,923.35
17%
Visitor Pay Lot
$148,725.90
6%
Other Fines, Late Fees
$62,531.82
3%
Discovery Fees
$10,575.96
1%
Metered Parking
$44,385.84
2%
TOTAL
$2,301,755.50
Parking Permit Sales
Parking Citation Revenue
Visitor Pay Lot
Other Fines, Late Fees
Metered Parking
22
TPS Fiscal Year 2016 Expense Breakdown
Expense Description
Construction & Maintenance of Parking Lots
Amount
Percentage
$1,792,116.86
50%
Bond Payment for Construction of Parking Lots
$744,303.75
21%
Salaries & Benefits
$460,474.04
13%
Operational Expenses
$305,297.54
9%
Citylink - Broncholink Route
$223,696.50
7%
TOTAL
$3,525,888.69
Construction &
Maintenance
Bond Payment
Salaries
Operational
Expenses
Citylink - Broncholink
Route