Alternative Futures for Strategic Foresight Olaf J Groth, PhD Global Professor Management, Strategy, Innovation & Economics Discipline Lead Strategy, Innovation & Economics Founding Director Center for Disruptive Innovation 2 A future of change http://www.youtube.com/watch?v=2OZ0F7qpy0E 3 Why worry about the future? (cont’d) “500 dollars? And no keyboard? Business people won’t like it.” – Steve Balmer about the impending iPhone launch, 2007 http://www.youtube.com/watch?v=eywi0h_Y5_U 4 Why worry about the future? (cont’d) “Anyone who thinks the ANC is going to run South Africa is living in cloud cuckoo land.” – Margaret Thatcher, 1987 5 Why worry about the future? “There is no reason for any individual to have a computer in their home.” – Ken Olsen, President of DEC, 1977 6 The expert problem 7 Things coming out of left field is becoming the new normal US Oil Drilling Forecasts 1980-1990 by Major Oilfield Equipment Group Active Rigs Forecast I 8000 7000 Forecast II 6000 Forecast III 5000 4000 3000 2000 Actual 1000 1978 ‘79 ‘80 ‘81 ‘82 ‘83 ‘84 ‘85 ‘86 ‘87 ‘88 ‘89 ‘90 Year 8 Can the future be assessed by looking at historical data? What will the global economy be like in 5 years? 9 Absent data, our brains fill in the gaps Actor-observer bias / Ambiguity effect / Anchoring / Attentional bias / Availability cascade / Availability heuristic / Bandwagon effect / Base rate fallacy / Beneffectance / Bias blind spot / Capability bias / Choice-supportive bias / Clustering illusion / Confirmation bias / Congruence bias / Conjunction fallacy / Consistency bias / Contrast effect / Cryptomnesia / Déformation professionnelle / Distinction bias / Dunning-Kruger effect / Egocentric bias / Endowment effect / Extreme aversion / False consensus effect / False memory / Focusing effect / Forer effect / Frame blindness / Framing / Fundamental attribution error / Gambler's fallacy / Halo effect / Hawthorne effect / Herd instinct / Hindsight bias / Hyperbolic discounting / Illusion of asymmetric insight / Illusion of control / Illusion of transparency / Illusory correlation / Impact bias / Information bias / Ingroup bias / Irrational escalation / Just-world phenomenon / Lake Wobegon effect / Loss aversion / Ludic fallacy / Mere exposure effect / Moral credential effect / Need for closure / Neglect of prior base rates effect / Neglect of probability / Notational bias / Observer-expectancy effect / Omission bias / Optimism bias / Outcome bias / Outgroup homogeneity bias / Overconfidence effect / Planning fallacy / Positive outcome bias / Postpurchase rationalization / Primacy effect / Projection bias / Pseudocertainty effect / Reactance / Recency effect / Regression toward the mean disregarded / Reminiscence bump / Rosy retrospection / Selection bias / Selective perception / Self-fulfilling prophecy / Self-serving bias / Status quo bias / Stereotyping / Subadditivity effect / Subjective validation / Suggestibility / System justification / Telescoping effect / Texas sharpshooter fallacy / Trait ascription bias / Unit bias / Von Restorff effect / Zero-risk bias 10 . . … … … … … … … … Biases are preferences or tendencies that determine how we look at the future by influencing our approach and its outcomes. anchoring anthropic bias attributional bias Barnum effect base rate neglect behavioral confirmation belief perseverance bias blind spot clustering illusion confirmation bias conjunction fallacy contrast effect cultural bias dilution effect disconfirmation bias egocentric bias endowment effect expectancy effect experimenter's regress false consensus effect framing effect fundamental attribution error gambler's fallacy group-serving bias group attribution error halo effect hindsight bias hostile media effect hyperbolic discounting illusion of control illusion of validity illusory correlation impact bias infrastructure bias ingroup bias just-world phenomenon Kuleshov effect Lake Wobegon effect logical fallacy loss aversion media bias memory bias mere exposure effect misinformation effect negativity effect negative perception of the color black notational bias outgroup homogeneity bias overconfidence effect pathetic fallacy peak-end rule physical attractiveness stereotype planning fallacy picture superiority effect positivity effect preference reversal primacy effect priming projection bias pseudocertainty effect pseudo-opinion publication bias recency effect regression fallacy reporting bias risk-aversion rosy retrospection sample bias selection bias selective perception self-deception self-serving bias spacing effect statistical bias status quo bias sunk cost effects tunnel vision trait ascription bias valence effect Von Restorff effect wishful thinking worse-than-average effect Zeigarnik effect 11 EXERCISE: Identifying biases (cont’d) Which country will be the third largest in the world by 2050? 12 Identifying biases (cont’d) 13 Identifying biases (cont’d) Pew Research: India, it is projected, will secure global demographic primacy by 2050. The population of India is expected to increase by more than 400 million from 2010 to 2050, to 1.6 billion. Meanwhile, the population of China may increase by only 25 million, remaining at about 1.4 billion. In 2050, India alone may be home to nearly as many people as China and the U.S. combined. The U.S. is projected to add 89 million residents by 2050. However, the U.S. is likely to be displaced by Nigeria as the third most populous country. All in all, Nigeria’s population is projected to grow about 176 percent, moving it from the seventh-most-populous country in the world to the third. By 2050, 25 percent of the world’s population will live in Africa, up from 15 percent in 2010. 14 EXERCISE: Identifying biases (cont’d) http://www.youtube.com/watch?v=vJG698U2Mvo 15 EXERCISE: Identifying biases (cont’d) 16 The risks of not recognizing biases 17 Why worry about biases for enterprise decisions? 18 So, what do we do? Comfortable, yes. Comfortable, yes. For a short time. For a short time. 19 A good thing. A good And probably notthing. Probably not enough. enough. 20 The “typical” strategy planning process Make Initial Hypothesis Gather a Known Set of Revise and IndustryNarrow Your Specific Data Hypothesis Gather Narrower Set of Data to Validate Hypothesis Update Model Make Recommendation Dismiss Outliers and Anomalies Often based on same data everyone else has; hard to find truly differentiated source of advantage. Usually assumes incremental or linear changes in the market model; 10-20% variations. New ideas are constrained by historical experience and knowledge. Contextual changes are usually ignored. 21 A more future – robust front end Scan for anomalies. Explore STEEPLE uncertainties. Look for analogies outside the known Gather a Known Set of industry domain. IndustrySpecific Data Create Multiple, New Hypotheses and Models Research and Discussion of Directional Implications Develop a Portfolio of Recommendation s Less constrained observation and analysis Validation of Specific Strategy & implementa tion plan Develop logic of multiple hypotheses before over-investing in research and modeling one Don’t limit yourself to what everyone else knows or is already looking at. Create a space for a new ideas in the discussion, or else you won’t discover or recognize it if and when it happens. 22 Seeing emerging patterns Time 1 year 20 years Scenario Planning Scenario A Scenario C Observed Trends and Events The trends and events that signal how an industry is evolving can be overwhelming, seemingly conflicting, and even paralyzing, when taken on one-by-one. Scenario B Scenarios help relate and cluster these trends and events together into broad patterns, organizing them into logical, higher-level frameworks. These frameworks allow an organization to understand and address change more comprehensively—at the sources of the change—and align the perspectives of key decision-makers. 23 Principle 1: Explore and gather a diverse range of views 24 Principle 2: Take the long view Principle 2: Take the long view 25 Principle 3: Connect the dots “The most important failure was one of imagination.” – 9/11 Commission Report Executive Summary, p. 9 26 Use interviews to gather multiple perspectives Principle 4: Avoid organizational myopia Contextual Environment Industry Organization 27 Principle 5: Examine through a caleidoscope Legal & Ethical STEEPLE 28 Principle 6: Look beyond the obvious headlines 29 Principle 7: Understand systems of systems Driving forces: not obvious, more remote forces in the wider macro-environment. The fundamental sources of future change Causes vs. articulation of change. Examples: • Weather systems and ocean currents • Economic systems and oil prices. What would cause a shift in oil prices? …And what would be the cause of that cause in turn? 30 Davos MBA summit 2015 Sample driving forces for the future of work Zero marginal cost society Industrial & econ dev policies Economic resources for IT investment Faith-based initiatives Capital’s share of income Academic humanism Labor standards & cost Population demographics Reservation wage AI v. brain science advances Digital natives v. digital divide Consumer preferences for man-made & human touch Role of labor unions Status of work in society Safety and eco regulations Education reforms Leisure offerings & affordability Craft Renaissance / DIY 31 Take stock of the team’s perceptions Exercise • Think about What kind of innovation economy will emerge in China by 2025? • If you get there quickly, stretch yourself with 5-7 more • As individuals and a group, brainstorm a minimum of 20 driving forces for your scenario focal question • Invoke recent readings, experiences, and insights • Consider drivers of drivers • Remember that difference is an ally, not an enemy • Be critical of your own ideas, but go easy on others 32 Debrief: Identifying driving forces Take stock of the team’s perceptions (cont’d) Debrief What surprised you? Were you able to get beyond the obvious? If so, how? How did your team work together? As a team, what didn’t you do that you should have? 33 Prioritizing critical uncertainties Focus on what matters most: critical uncertainties Identify driving forces with greatest impact and uncertainty by categorizing them in terms of quadrants. 34 Value your diversity 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Geographic Scope of Outbreak Length of Time Period Until Outbreak Pace of Pandemic Growth Nature of Virus Mortality Rate Coordination Among Federal, Local, & Private Sectors Effectiveness of Early Pandemic Detection Systems Degree of Global Coordination & Collaboration CDC Pandemic Influenza Preparedness Plan Capacity of US Hospitals Transportation, Energy & Distribution Infrastructure Awareness/Education of Citizens Fear or Perceived Seriousness of Threat Public Attitude Toward Pharma Compliance with Govt Containment Efforts Insurance Coverage Patients Willingness to Pay Out of Pocket Overall Zeitgeist and Social Mood Concurrent Shocks and Threats Personal Mobility Variability of Uncertainty 4.2 2 19 3.7 8 14 3.2 18 2.7 13 16 20 15 11 4 3 5 1 43 10 7 12 6 9 2.2 17 1.7 2.5 3.0 3.5 4.0 4.5 Importance of Uncertainty 5.0 5.5 35 How we prioritize Each team member selects by themselves his / her most critical and impactful uncertainties. Each team member distributes a total of 25 points among the 80 driving forces, with no more than 5 points allocated to any one Use a marker to write your individual point allocations up on the flip chart by the selected drivers Discuss as a team Tabulate the combined vote totals for all candidates, and draw a circle around the top 5 you identified as a group 36 Alternative futures on energy innovation for a client “Middle Age” High Concept and Thumbnail of this Future: Nationally Centralized Synthetic Innovation Scarce Global Supply of High Concept and Thumbnail of this Future: Frugal Custom Innovation “Jugaad Age” Global Access to and Demand for Capital and Talent Rudimentary, Restricted & centralized “Colonial Age” High Concept and Thumbnail of this Future: Transnational Megaproject Innovation Natural Resources Sophisticated, Free & Diffused Abundant High Concept and Thumbnail of this Future: Massively Distributed Luxury Innovation “Renaissances Age” 37 Futures trajectories Global ecoFragmented Public resistance to trade agreements Energy generation paradigm Oil price skyrockets Decentralized nomic integration Centralized Unified 38 Building the path with uncertainties and pre-determineds The narrative is told as well as through through the critical the pre- uncertainties that define the differences between scenarios determined elements that are common to each scenario 39 Determining what it means for the business What are the implications of the scenarios for the industry What are the options for your client organization in response to the Strategic Question? FSWOT – Futurized SWOT 5FF – Futurized Five Forces 40 What are the implications of the scenarios for your industry or domain? Starting outside-in with our industry How does your 5F change in each scenario? What is the robust “futurized” 5F across all scenarios? 41 … And inside-out with our organization How does your SWOT change in each scenario? What is the robust “futurized” SWOT across all scenarios? 42 Crafting actionable moves to build strategic optionality Options portfolios should consist of options in different classes according to scenario requirements for a more robust, “futurized” overall strategic options slate Scenario #1 Core/Sat Core Scenario #2 Scenario #3 Scenario #4 Satellite Bet Robust 43 Systematically building options ladders with early indicator triggers 44 What will stop you? 45 Thank you 46
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