Rethink
 Shipping 
Shipping Services for E-tailers
 USPS  RETHINK SHIPPING 
®
©2014 United States Postal Service.
All Rights Reserved.
E-tail sales are skyrocketing
E-tailers can streamline the delivery experience in an
effort to heighten customer loyalty and stay competitive.
According to
eMarketer, in 2014,
North American
shoppers will spend
$482.6B
online on apparel,
electronics, gourmet foods,
and more.1
1. eMarketer, “Global B2C Ecommerce Sales to Hit $1.5 Trillion This Year Driven by Growth in Emerging Markets,” 2014.
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 USPS  RETHINK SHIPPING 
®
Online shoppers expect more
Convenient, low-cost domestic shipping can help
increase customer satisfaction. Data compiled by one
consulting firm found:
 80% are more likely to buy with
free shipping.1
 66% are more likely to buy with
one-day shipping.1
 64% are more likely to buy with
free returns and exchanges.1
1. Walker Sands Communications, “Reinventing Retail: What Businesses Need to Know for 2014, Walker Sands’ Future of Retail Study,” 2013.
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 USPS  RETHINK SHIPPING 
®
USPS® helps you deliver
a great customer experience
USPS offers predictable,
reliable shipping.
 Drive conversion with
delivery options that align
with customer shipping needs.
 Increase customer satisfaction with
tracking and timely delivery.
 Strengthen customer loyalty with
reliably positive shipping experiences.
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 USPS  RETHINK SHIPPING 
®
Visibility and predictability
We bring visibility into the shipping process, with:
 USPS Tracking™ for visibility into
package location at key points
 Priority Mail Express® service for
overnight delivery, with a money-back
guarantee,1 by noon or 3 p.m. to most
U.S. destinations2
 Priority Mail® service for 1, 2, or 3 day
specified delivery3
1.
2.
3.
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Exceptions and restrictions apply. Shipments must be accepted by the Post Office™ on the specified ship date. Visit the Domestic Mail Manual at pe.usps.com for
details.
Scheduled delivery date and time depend on origin, destination, and Post Office™ acceptance time. Some restrictions apply. For additional information, visit the
Postage Calculator at postalcalc.usps.com. Delivery by 10:30 a.m. or on a Sunday or a holiday may be available for an additional fee.
In most cases, the expected delivery date that is printed on your receipt or provided at checkout will reflect a delivery time of 1, 2, or 3 days based on origin,
destination and Post Office™ acceptance time. Exceptions and restrictions apply. Visit usps.com/ship/priority-mail.htm for details.
 USPS  RETHINK SHIPPING 
®
Convenient, low-stress shipping
We help make shipping simple.
 180,000 collection boxes1
 Over 31,000 Post Office™ locations
 Free Priority Mail® and Priority Mail
Express® boxes and envelopes
 A variety of return solutions
1. Mailpieces weighing more than 13 oz. and bearing stamps as postage will need to go to a Retail counter at a Post Office™, Contract Postal
Unit, or USPS Approved Shipper location.
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 USPS  RETHINK SHIPPING 
®
Competitive pricing
Save money on a range of shipping products.
 Ounce-based solution
 Tier-based cubic pricing
 Flat Rate packaging up to 70 lbs.
 Priority Mail Regional Rate® boxes with zone
pricing
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 USPS  RETHINK SHIPPING 
®
Provide value to customers
USPS® offers low-cost shipping options, plus:
 Free Package Pickup for many services.1
®
®
 Free Priority Mail and Priority Mail Express boxes and
envelopes, including Flat Rate options.
 Free Hold For Pickup upon request, based on certain mail
classes.
 Free returns for packages refused or unclaimed.2
 Free regular Saturday delivery.3
1. For details on free Package Pickup, go to usps.com/pickup.
2. Free returns provided only when a package is unopened as being refused or unclaimed.
3. Except on the rare occasion when Saturday is a national holiday. In such a case, Priority Mail Express service may be available for an added charge.
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 USPS  RETHINK SHIPPING 
®
No unexpected surcharges
 NO fuel surcharge
 NO delivery area surcharge
 NO extended delivery area surcharge
 NO residential surcharge
 NO extra charge for regular Saturday delivery1
 NO charge for forwarding your
Priority Mail® package
 NO charge for return of your
Priority Mail package if undeliverable
or unclaimed
1. Saturday delivery available except if a national holiday. On the rare occasion when Saturday is a national holiday,
Priority Mail Express service is available for an added charge.
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 USPS  RETHINK SHIPPING 
®
Secure shipments
 We’re supported by the nation’s
oldest federal law enforcement
agency, the United States
Postal Inspection Service®.
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 USPS  RETHINK SHIPPING 
®
Security
Build your image on our reputation for dependability, security, and
trust.
 Lowest loss/damage claim rate in the industry
 Over 2,000 Postal Inspectors and the Office of Inspector General
(OIG) ensure security of your packages
 Tampering with the mail is a federal offense, a claim no other shipper
can make
 USPS  RETHINK SHIPPING 
®
Insurance for your important
domestic shipments
 Priority Mail Express®:
Free insurance for most packages
valued up to $1001
 Priority Mail®:
Free insurance up to $50 for most
shipments. Free insurance up to $100
for most shipments when using
Commercial Plus Pricing®2,3
 Registered Mail™:
Purchase up to $25,000 of insurance4
1.
2.
3.
4.
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Restrictions apply. Insurance does not cover certain items. For details regarding claim exclusions, see sections 609.4.3 (Non-Payable Claims), 609 (Filing Indemnity Claims
for Loss or Damage), and 503.4 (Insured Mail) of the Domestic Mail Manual at pe.usps.com.
Up to $5,000. Price is based on the declared value. Restrictions apply. Insurance does not cover certain items. For details regarding claim exclusions, see sections 609.4.3
(Non-Payable Claims), 609 (Filing Indemnity Claims for Loss or Damage), and 503.4 (Insured Mail) of the Domestic Mail Manual at http://pe.usps.com.
To qualify for included insurance, a shipment must meet certain requirements, such as having an applicable barcode. For details visit usps.com/ship/priority-mail.htm.
Insurance does not cover certain items. For details regarding claim exclusions, see sections 609.4.3 (Non-Payable Claims), 609 (Filing Indemnity Claims for Loss or
Damage), and 503.4 (Insured Mail) of the Domestic Mail Manual at pe.usps.com.
Restrictions apply. Price based on declared value up to limits shown. Starting at $2.10.
 USPS  RETHINK SHIPPING 
®
Priority Mail Package Service
 1, 2 & 3 day service nationwide
 Up front prices - budgeting
 Return Services available
 Convenient Flat-rate & Regional pricing
 Full visibility 24/7 by phone, online and mobile
 NO Additional charges for:
Saturday Delivery
Residential Delivery
Extended Delivery (DAS) Fuel Surcharge
Address Correction
 Forwarding, Return for undeliverable shipments
 USPS  RETHINK SHIPPING 
®
With Priority Mail®, free services help
you save even more
 Free Package Pickup1
 Free Priority Mail® shipping boxes and envelopes
 Free insurance for packages
valued up to $50 or $1002
 Free Hold for Pickup
 Free package forwarding
 Free returned packages if
undeliverable or unclaimed
 Free address correction
1. For details on free Package Pickup, go to usps.com/pickup.
2. $50 in insurance coverage for mailpieces with barcodes paid at Retail and Commercial Base® Pricing; includes up to $100 insurance coverage for mailpieces with
barcodes paid at Commercial Plus® Pricing. Exclusions apply. Visit usps.com/makingprioritymailbetter for more details.
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 USPS  RETHINK SHIPPING 
®
Domestic product comparison chart
1 Exclusions apply. Please see usps.com ® or a Sales Representative.
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 USPS  RETHINK SHIPPING 
®
First-Class Mail Package Service
 2 – 3 day service nationwide
 Low cost reliable shipping up to 13 oz.
 No zone calculation required
 No hidden charges
 Visibility and tracking available
 Free forwarding, return of underliverables
 USPS  RETHINK SHIPPING 
®
Priority Mail Express
 Overnight delivery to most U.S.
….locations, PO Boxes & Military
 Money-back guarantee*
 Includes $100 in insurance coverage
 Includes signature proof of delivery
…and delivery status information with
…our Track & Confirm tool
*Some restrictions apply
 USPS  RETHINK SHIPPING 
®
Customer Convenience
Hold for pickup
Home delivery & Re-delivery
Waiver of Signature
PO Box Delivery
 USPS  RETHINK SHIPPING 
®
Simple, convenient claims process
Our easy online claims process helps
you resolve insurance issues.
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 USPS  RETHINK SHIPPING 
®
USPS ® also offers international
shipping options
With USPS, you can ship to more than 180 countries around the
globe with:
 Priority Mail Express
International®
 Priority Mail International®
 First-Class Package
International Service®
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 USPS  RETHINK SHIPPING 
®
Choose USPS® for shipping that benefits
you—and your customers
Our shipping and returns services can help you:
 Provide a positive, consistent
customer experience.
 Offer customers convenience,
transparency, and value.
 Choose shipping options that align with
your strategic shipping needs and goals.
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 USPS  RETHINK SHIPPING 
®
Thank you.
 USPS  RETHINK SHIPPING 
®