Sophos Anti-virus Settings for General Download This procedure can be used to manually set the Sophos Anti-virus configuration to VCU’s default settings. 1. Open Sophos Anti-Virus by right clicking the blue shield and selecting Open Sophos Anti-virus . 2. Click on Configure Sophos Anti-Virus. 3. Click on On-Access Scanning, which will clean viruses found and quarantine those it can’t clean. This window has four different tabs: 4. Scanning. The default settings are Normal Scanning level, no other scanning options, and Enable on-access scanning for this computer On read. It will slow down your computer if you choose extensive scanning, scan inside archive files or scan all files, so we recommend you don’t choose those three selections. VCU’s default setting is to not Scan for potentially unwanted applications (PUAs) as part of on-access scanning, because it will potentially disable some of your applications. If you would like to learn about the implications for your programs if you scan for PUAs, we’ve created separate instructions, which are available at www.ts.vcu.edu/security/ VCU-PUAManual.pdf 5. Extensions. This has been set up to scan all potentially malicious files on your computer. You can scan all files if you like, but that will slow down your computer to a crawl. Sophos Settings Page 2 6. Exclusions. We’ve set it up to exclude remotes files, which are files that are not on your computer that you may link to. This keeps Sophos from slowing down your computer while it looks for these files. To restore this setting, click on the Add button and choose All remote files from the drop down menu. 7. Cleanup. You should check the Sophos setting to Automatically clean up items that contain a virus. That’s why you have antivirus software and it means you won’t have to worry about viruses. The more confusing setting here is the Do nothing setting. Do nothing means Sophos will quarantine the virus in place. That means it won’t allow the infected file to open or run, and it won’t let the infection spread to your computer. But the file will stay (safely) on your computer. Very occasionally, Sophos may mark a file as infected when it’s really not (false positive). Usually this is because a new virus contains programming close to something in the file. Once this is realized, Sophos will unquarantine the false positive file. If you’ve moved or deleted the file, Sophos won’t be able to perform this fix, or the file won’t work right anymore. That’s why Do nothing is your safest choice. 8. The VCU default configuration provides a scan for PUA. To learn how to create such a scan, see the handout at www.ts.vcu.edu/security/Set_up_a_scan.pdf. Need more help? Remember you can always call the Help Desk at 804-828-2227 or email [email protected] Sophos Settings Page 3
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