Agreement for the Use of Prepaid Visa Card Between the bank Multibank, Inc., public limited company incorporated under the laws of the Republic of Panama, represented by the undersigned on his behalf at the end of this document, who henceforth will be called THE BANK, on one hand, and on the other, the natural person acting on his own behalf and that signs on the front and at the end of this document, who henceforth will be called THE CUSTOMER, declares hereby that the current agreement for the USE OF PREPAID VISA CREDIT CARD is entered into, in accordance with the following terms and conditions: 1. THE BANK declares that, by virtue of an agreement entered into with VISA INTERNATIONAL, it is authorized to issue identical cards with the trade name of international registration VISA. 2. THE CUSTOMER declares that he has received from THE BANK a Multibank VISA Prepaid Card and the respective personal identification number (PIN), hereinafter THE CARD, which will be used by THE CUSTOMER to purchase goods, service, or cash advances from natural persons or legal entities that are part of the VISA international global system. 3. THE CARD must be activated by THE CUSTOMER through the accreditation of funds to the account representative of THE CARD and may, at any time, load funds to it, according to the limits established in the policies of THE BANK, limits and policies that THE BANK states, will be communicated to THE CUSTOMER at the time of the signature of this agreement, or with the delivery of THE CARD at the latest. These limits may vary from time to time, for which THE BANK will make the corresponding communications by any mass media. THE CUSTOMER will be responsible for maintaining, at all times, enough funds, during the period of usage of THE CARD. 4. Due to the characteristics of this service, THE CUSTOMER is aware and accepts that under no circumstances will be overdrafts in the account, given that THE CARD is not associated with any account or deposit on the CUSTOMER’s name at THE BANK. However, in the event that for any reason the client overdraws THE CARD, the transaction will not be paid, and instead THE BANK will send automatically to the origin of the transaction, a report or chargeback for funds not available and will cancel THE CARD. 5. THE CUSTOMER will have access to the website of THE BANK, where he can configure his access and entry-into-the-system personal password, if he wishes to check the movements of funds and transactions made with THE CARD, as well as to check its balances. THE CUSTOMER has 90 to 120 days, counted from the date of the transaction, to submit claims, and depending on the reason of the chargeback, they may or may not be accepted. If THE CUSTOMER does not object in writing any of the detailed transactions, they shall be deemed as accepted by THE CUSTOMER, who will not be able to submit any claims to THE BANK after this period, so, consequently, the transactions reflected there will be deemed as accepted and will be final. 6. For the use of THE CARD, THE BANK offers and THE CUSTOMER accepts, the fraud insurance applicable to this type of financing, and also accepts any insurance that THE BANK considers necessary and applicable to this type of product. Such insurance shall be subject to the terms, conditions, and other provisions contained in the respective agreements which involve or require their subscription. THE BANK, at THE CUSTOMER’s request, will provide copy of the respective contracts. It is also agreed that THE BANK, at its sole discretion, may vary the amounts of the insurance contracted, and may modify the terms and conditions, fact that will be communicated by THE BANK to THE CUSTOMER in a timely manner and prior to the effective date of its entry into force, through any mass media. 7. THE CUSTOMER, upon presentation of his card, may obtain or purchase goods, services, or cash advances from the natural person or legal entity that is part of the VISA INTERNATIONAL credit global system. The use of the card for any other purpose different than the indicated, or for the purchase of pornographic products or services that attempt against the integrity of children or animals, or for the financing of terrorism, will lead to the cancellation of the card, without any liability for THE BANK, and THE CUSTOMER shall cancel the balance that the account reflects. Each time that THE CUSTOMER uses his copy of the Card, he will sign a receipt or voucher, which is, for the purposes of this agreement, a promissory note at sight given by the amount of goods, services, or cash advances acquired, promissory note that must be submitted to the selling company or person. THE CUSTOMER accepts that, given the technological advances and innovative modalities of use of the card, these promissory notes may have the following characteristics: (a) That they do not bear the signature of THE CUSTOMER, by virtue of purchases made by him, through telephone or mail, in which case the amount for the cost of the product or services contracted will not have to be necessarily signed by THE CUSTOMER. (b) That they have minor printing defects. (c) That the charges corresponding to the advances, services, or goods purchased are made manually or through the use of electronic means, which may cause, in the latter situation, that the promissory note is not even issued. 8. THE BANK undertakes to pay the amount of the goods and services purchases made by THE CUSTOMER through the use of the Card, to the person or business that is part of the international system of VISA Credit Card, provided that the terms and conditions contained in this agreement have been fulfilled. In this sense, it will be understood that the payments made by THE BANK for the use of the Card are made on behalf of THE CUSTOMER, who is obliged to pay such sums to THE BANK in the way provided later. 9. THE BANK will make the following charges: (a) Cash advance charge: THE CUSTOMER will pay a fixed fee of three percent (3%) on the respective amounts. (b) Over-the-limit charge: Although overdrafts are not allowed and lead to the cancellation of the Card, if they happen, THE CUSTOMER will pay a fee of five dollars (US$5.00), legal tender of the United States of America, every time that THE CUSTOMER exceeds the amount available in the account. (c) Monthly charge: THE CUSTOMER will pay a fixed monthly charge that will be debited from his account. This charge will be made whether or not the client uses the Card. (d) Charge for the replacement of lost or stolen card: THE CUSTOMER will pay a fee of twenty dollars (US$20.00), legal tender of the United States of America, for the replacement of any lost or stolen card, as provided by THE BANK and at its sole discretion. (e) Monthly charge for Prepaid VISA cards fraud insurance: THE CUSTOMER accepts to sign the fraud insurance contract that THE BANK has offered to him, and will pay a compulsory monthly charge in the currency of legal tender of the United States of America, for the fraud insurance premium of the credit card that THE BANK has contracted. The corresponding charges will be reflected in the monthly billing statements that THE BANK delivers to THE CUSTOMER. This insurance is, in any case, subject to the terms, conditions, and limits, deductibles, exclusions and other provisions contained in the respective policy. THE BANK, by request and expenses borne by THE CUSTOMER, will submit a copy of this policy. It is expressly agreed that THE BANK, at its sole discretion, may change the terms, conditions and deductible limits, exclusions and other provisions of the insurance contracted, or may suspend or cancel such insurance, which will be informed to THE CUSTOMER by THE BANK, according to the provisions further stipulated in the agreement. (f) Charges for transactions defined as "quasi cash": THE CUSTOMER will pay a fee of three percent (3%), five dollars ($5.00) minimum, legal tender of the United States of America, for the transactions defined as “quasi cash" which cover among other things, the purchase of transfers, money orders, and cashier’s checks. It is understood and agreed that THE BANK may, from time to time and at its sole discretion, modify the amounts of the charges previously mentioned, which shall be notified to THE CUSTOMER, through one of the ways indicated in the TWENTY-FIRST clause of this agreement. 10. In addition to the charges mentioned in the preceding clause, THE BANK will charge monthly to the account of THE CUSTOMER, all and any tax, rate, contribution, levy, and surcharge which may apply, as well as the charges, financing rate applicable, cost of signature research, returned mail, mail stopped, document copies, returned checks and any other charge related to the management of the account linked to the Prepaid Visa Card. 11. THE BANK will not be responsible for the condition, quantity, or price of any of the goods, merchandise, or services purchased through the use of the card, so any claim or dispute shall be addressed or resolved exclusively with the seller. Likewise, the default of the seller in no way affects THE BANK, which shall be entitled to charge the respective amounts of the operations performed by THE CUSTOMER. In the case of refund or reduction in the price of the goods or services, the right of THE CUSTOMER is limited to demand the corresponding credit note from the seller, and if the adjustment does not appear in the next billing statement, THE CUSTOMER must make the appropriate claim to the seller. 12. THE CUSTOMER will be responsible for the payment of those sales receipts or promissory notes which, even without the signature of THE CUSTOMER, or being it different, contain the printing of the data embossed in the card or the information on the magnetic stripe of the Card made through the printing of the seller. Likewise, THE CUSTOMER will be responsible before THE BANK even in those cases in which the data of the seller or of THE CUSTOMER, in the receipt or promissory note made by the seller to make proof of the transaction, is unintelligible. If this is the case, the date of the deposit of the promissory note made by the seller shall be considered as the date of invoice. . 13. In the case that any of the copies of THE CARD is lost or stolen, THE CUSTOMER shall notify in writing immediately to THE BANK of such circumstance, which, upon receiving the notification, will proceed to block the use of the respective card. Is responsibility of THE CUSTOMER not to disclose or provide his PIN. Any transaction made with THE CARD will be considered valid and done by THE CUSTOMER. As a result, THE BANK is not responsible for fraudulent transactions that have been carried out with THE CARD. . 14. The duration of this agreement is of one (1) year counted from the issuance of the first copy of the Card. However, this term will be renewed automatically for successive periods of one (1) year each, unless one of the parties notifies the other at least fifteen (15) days before the effective date of termination. At the time of the corresponding extension. In addition to the above, THE BANK shall have the right to terminate this agreement at any time, without valid reason and without any responsibility, just giving notice to THE CUSTOMER at least fifteen (15) days before the effective termination date. At the time that the termination of the current contract takes place according as determined previously, THE CUSTOMER will return to THE BANK the cards issued by virtue of the same, or, otherwise, they will be deactivated. THE CUSTOMER undertakes to cancel, upon request, the total balance due to THE BANK. THE BANK may, if it deems convenient, make new copies of the Card in each renewal of this agreement, or in case of loss, theft or robbery of any copy, without the above meaning modification or alteration of the terms of this agreement, specifically in regards to the obligations of THE CUSTOMER. . 15. Without prejudice to what has been agreed in the previous clause, it is agreed that THE BANK may declare term expired and terminate the current agreement immediately, without prior notice, and claim the payment through legal means in the event that any of the following events occur: (a) That the property of THE CUSTOMER is seized or sequestrated, or in the event that THE CUSTOMER has declared bankruptcy or creditors’ meeting. (b) If THE CUSTOMER does not make one or more payments, in a timely manner, according to the terms of this agreement. (c) If THE CUSTOMER, without the previous authorization of THE BANK, exceeds the maximum limit authorized for the use of the Prepaid Visa card. (d) If THE CUSTOMER defaults any of the terms and conditions of this agreement, or any payment arrangement agreed upon with THE BANK. (e) At the time that the account of THE CUSTOMER reflects an overdraft. (f) If THE CARD is used for any other purpose different than the indicated in this agreement. (g) The use of the card in unlawful activities, money laundering, financing of terrorism, or for the acquisition of services that denigrates the rights and morale of the minors, will result in the revocation of the card, without any liability for THE BANK. The termination of the agreement for any of the grounds listed in these clauses immediately suspends the right to use the card. All the funds, if any, will remain at the disposal of THE CUSTOMER, unless THE BANK has received an order issued by competent authority to obey injunction on the funds existing on THE CARD. 16. For legal purposes, including the warrant of execution against THE CUSTOMER, the balance indicated in the books of THE BANK, according to the declaration of the latter, will be considered as the true and correct balance of the obligations of THE CUSTOMER. The certification issued by THE BANK regarding the amount and enforceability of the debit balance, once signed by an authorized public accountant, will give full faith at trial and lend right of execution, being the amount indicated in such certification deemed as clear, liquid, and payable. 17. THE CUSTOMER declares that THE BANK is authorized, at its discretion and any time, with or without notice to THE CUSTOMER, and even for the amounts due by virtue of this agreement, to deduct any amount that THE CUSTOMER keeps on deposit or in another form at THE BANK, and apply the deducted amount to the payment or reduction of the amounts due jointly by THE CUSTOMER to THE BANK. The right acknowledged here in favor of THE BANK does not imply the extinction of the obligation of THE CUSTOMER to pay the outstanding balances which are still due. 18. Is understood and agreed that, when asked by THE BANK, THE CUSTOMER shall provide collateral or personal guarantees, as required by THE BANK, to guarantee the proper fulfillment of the obligations contracted or that might be contracted with THE BANK in virtue of this agreement. 19. It is also agreed that THE BANK may, at its sole discretion and any time it deems appropriate, sell, assign, or transfer to any other title, the total or part of the credit and other rights arising in favor of THE BANK by virtue of this agreement, to any credit institution or third party, either a natural person or a legal entity, national or foreign. THE CUSTOMER also agrees that THE BANK may, at its sole discretion and at the time it deems appropriate, one or more times, supply, obtain, access information, credit references and the history of fulfillment of his past, present, and future obligations, with companies, agencies, associations, or any entity dedicated to collect, access, and provide reference services and credit information, and to exchange information with economic agents on THE CUSTOMER. THE CUSTOMER expressly exonerates THE BANK, its shareholders, directors, and officers of any consequences resulting from the exercise of THE BANK, its shareholders, directors, and officers of the right to provide the documents and information mentioned in this clause. THE BANK SHALL KEEP AT MY DISPOSAL ALL THE INFORMATION RECEIVED BY VIRTUE OF THE AUTHORIZATION GRANTED BY THIS MEANS, AS WELL AS SHALL DELIVER TO ME, UPON REQUEST, ALL THE INFORMATION RECEIVED AS A RESULT OF THE VERIFICATION OR CONFIRMATION CONDUCTED. 20. THE BANK reserves the right to modify this agreement, once or several times, as long as it provides notice of the modification to THE CUSTOMER, personally or through any mass media, at least fifteen (15) days prior to the effective date of the modification in question, and can even vary the amounts, percentages, or rates fixed for the fees or charges, or establish new charges. 21. Any notice or notification which THE BANK shall give or may want to give to THE CUSTOMER according to this agreement, shall be made in writing and, at THE BANK’s choice: (a) through a letter (for the purpose of this clause, the monthly billing statement will be equivalent to a “letter”) sent by mail to THE CUSTOMER to the address recorded at THE BANK, in which case the receipt issued by the post office will be sufficient evidence of the delivery of the notice or notification and the date; (b) through announcement published for two (2) consecutive days in a nationwide newspaper; (c) through the placement of the notice in a visible place of the head office and other branches of THE BANK for a period of ten (10) days; or (d) through any mass media. The notice or notification shall be deemed as given, in the case that it is made through a letter, on the date of the deposit of the same at the post office; in the case that it is made through publication in a newspaper, since the date of the second publication, and in the case that it is made through the placement of the notice in a visible place of the head office and other branches of THE BANK, or through any mass media, once the ten (10) days in which the announcement has remained effectively placed have passed. The parties agree that THE BANK may give the corresponding notices or notifications individually, i.e., specifically in regard to THE CUSTOMER’s VISA credit card. 22. Is understood and agreed between the Contracting Parties, that the terms followed by their respective plural in parentheses, will be indeed interpreted in the plural when required by the context. 23. THE CUSTOMER waives summary proceeding and jurisdiction based on domicile, and accepts that, in case of dispute, the laws of the Republic of Panama shall be applied, and the courts of the City of Panama, Republic of Panama, shall have jurisdiction in any legal action arising from this agreement. 24. In the event of any dispute, the laws of the Republic of Panama shall be applied, and the courts of the City of Panama, Republic of Panama, shall have jurisdiction in any legal action arising from this agreement. The parties declare to be satisfied with the terms and conditions contained in this agreement, and in witness whereof, is signed in the city of ____________, this ____day of the month of _________, _____. THE BANK THE CUSTOMER ______________________ __________________________ Signature of the holder of the card. ID: ____________ If it is a legal entity, the name of the company must be added.
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